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Job Title: Race Director Job Location: Sandown Park Reporting to: General Manager Place in Organisation: Operations Team Salary: Competitive + Performance Bonus + Benefits Hours: Full time, flexible hours MAIN PURPOSE OF JOB This key operational role combines event management and team leadership, ensuring the safe, professional, and exciting delivery of race events while acting as a Duty Manager on shift... ZIPC1_UKTJ

A global organisation is hiring a Global Head of Data to lead enterprise data strategy, data architecture, and modern data platforms across an international environment. The role focuses on building scalable, cloud-based, AI-ready data capabilities and driving alignment across multiple regions. Client Details Our client is a globally operating organisation with a presence across multiple regions and markets. The business is investing heavily in data strategy, cloud transformation, and advanced analytics, with a clear focus on unlocking value through AI, automation, and data-driven decision making. Operating within a multi-region, decentralised model, the organisation requires strong leadership to create consistent, scalable data capability while supporting local flexibility. Description This is a senior leadership role responsible for defining and delivering global data strategy, enterprise data architecture, and modern data platforms. The role will act as the global technical authority for data, shaping data models, data governance, data engineering standards, and cloud data platform strategy. Key Responsibilities • Define and lead enterprise data strategy and data roadmap, • Develop and implement global data architecture and data models, • Design cloud data platforms supporting high-volume and real-time data ingestion (ETL, ELT, APIs, event-driven architecture), • Establish data governance, data standards, and best practices across regions, • Drive adoption of modern data platforms, data lakes, data warehouses, and analytics solutions, • Enable AI, machine learning, and advanced analytics use cases through strong data foundations, • Act as a senior stakeholder advisor, influencing data strategy across business units and regions, • Lead and develop a high-performing global data team, • Promote data-driven culture and data maturity across the organisation Profile A successful Global Head of Data should have: • Proven experience as CDO, Head of Data, Director of Data, or Enterprise Data Architect in a global environment, • Strong track record delivering data strategy, data architecture, and data platform transformation, • Deep expertise in Microsoft cloud data platforms and MS Fabric, • Experience building data lakes, data warehouses, and real-time data pipelines, • Strong understanding of data governance, data modelling, and data engineering best practices, • Experience working in multi-region or decentralised organisations, • Competitive remuneration package ranging from £150,000 to £200,000 (Dependent on experience), • Opportunities to shape and lead global data initiatives., • Permanent position based in London, flexible working, with a global scope of influence.

Permanent | 35 hours per week | 45 weeks per year Start Date: As soon as possible Salary: £36,862–£37,847 per annum (Pro Rata) This school is an outstanding, high-performing comprehensive which is proud of it's excellent reputation, exceptional student outcomes and warm and inclusive community. As they continue to invest in their facilities and learning environment, the school are seeking a dedicated and experienced Head of Premises to join the team. About the Role This is a key leadership role within the support staff structure. The Head of Premises will oversee the strategic and operational management of our school site, ensuring it remains safe, secure, compliant, and conducive to high-quality teaching and learning. You will work closely with the Senior Leadership Team and lead the Premises Assistants to maintain a clean, well-presented and fully functioning environment for students, staff and visitors. A critical part of this role includes acting as a Fire Marshal/Warden, with responsibility for fire safety compliance, drills, evacuation procedures, and first response in the event of a fire or alarm activation. You will also manage a successful lettings programme, support capital works and refurbishment planning, and take lead responsibility for a range of statutory Health & Safety duties. Key Responsibilities • Ensure the school site and grounds are safe, secure, clean and well-maintained, meeting all statutory Health & Safety and fire safety requirements., • Act as Fire Marshal/Warden, overseeing fire safety checks, drills, evacuation plans and emergency response., • Lead the premises team, overseeing daily schedules, training, performance management and holiday maintenance programmes., • Manage compliance records, statutory checks, contractors, maintenance schedules and procurement., • Oversee the school’s lettings programme and work with the Finance Team to maximise lettings income., • Support the Director of Finance & Resources in developing a rolling 3-year refurbishment plan and delivering capital projects and tenders., • Serve as a keyholder and respond to out-of-hours callouts including fire and intruder alarms., • Promote a safe, inclusive and welcoming environment for the whole school community. About You The school is looking for someone who is: • Experienced in premises, facilities or site management - ideally within a school., • Confident leading a team and liaising with a range of stakeholders., • Highly knowledgeable in Health & Safety and fire safety procedures. Relevant premises/facilities qualifications and Fire Marshal or First Aid training are desirable, though training can be provided., • Organised, proactive and calm under pressure, with excellent problem-solving skills., • Flexible and reliable, able to manage emergencies including out-of-hours situations., • Skilled in ICT with strong literacy and numeracy (Google Workspace experience is advantageous)., • Fully committed to safeguarding, inclusion and the ethos of Waldegrave School., • Qualifications should include A-level education (or equivalent) and GCSE English & Maths at grade C or above. Why Join? This school is a warm, collaborative and supportive place to work, with a strong focus on staff development and wellbeing. They offer excellent facilities, high-quality training, and a friendly, community-minded staff culture. This post is subject to an enhanced DBS check and online/social media screening as part of the school’s safeguarding commitment. Please note that due to the large number of applications we receive, if you haven’t heard from us within 5 working days, please accept that your application wasn’t successful. Unfortunately we aren't able to get back to candidates individually on the status of their application as we are a small team, however please keep an eye on our Bis Recruit website for any upcoming positions. In the meantime, why not sign up to a career support webinar hosted by our sister business SKC London? Choose from our CV Writing Masterclass, LinkedIn for Job Success, How to Interview Well and Job Search Secrets Revealed.

We’re Hiring: Sales Manager – London & South Region ✨ A fantastic opportunity has arisen for a Sales Manager to join Splendid Hospitality Group, driving growth across our hotels in the London & South Region. 📍 Location: Based, Euston London with travel across our regional hotels and client locations. Working closely with our Director of Sales, you’ll uncover opportunities, expand our client base, and strengthen relationships across Meetings & Events, Business Transient, Business Group, and Leisure Group segments. 📌 The Role As Sales Manager, you’ll play a central role in expanding our reach and generating revenue growth across a diverse hotel portfolio. Your day-to-day will include: • Proactively identifying new business opportunities across multiple sectors, • Generating leads through research, networking, outreach, and cold calling, • Building strong relationships with event agents, corporate clients, TMCs, group operators and leisure partners, • Elevating the presence of SHG hotels across the region through local networking and industry events, • Promoting our properties and driving cross-sell across the SHG portfolio, • Staying informed about industry and competitor trends to identify opportunities, • Meeting sales targets, capturing activity through Salesforce, and delivering weekly client appointments This role involves travel across our London & South region hotels while supporting the wider SHG portfolio. 👤 About You We’re looking for an experienced sales professional who is: • Proactive, naturally inquisitive, and confident starting conversations, • Motivated by achieving (and exceeding!) goals and sales targets, • Skilled at building rapport and nurturing relationships from the ground up, • Comfortable picking up the phone, networking, presenting and representing our hotels with confidence, • A strong communicator and team player with a genuine passion for hospitality, • Happy to travel between clients, hotels, and regional events ✨ Bonus points for hotel sales experience, Salesforce knowledge and experience presenting to clients. 💡 What We Offer At Splendid Hospitality Group, we care about creating a workplace where people feel valued, supported, and inspired. You’ll be part of a friendly, ambitious team with real opportunities to grow your career. You’ll also enjoy: • 33 days’ holiday, • Free parking, • Heavily discounted hotel stays & F&B across the portfolio, • Apprenticeship programmes & leadership development pathways, • Life assurance & pension scheme, • 24/7 Employee Assistance Programme for you and your family 🌟 About Splendid Hospitality Group We’re one of the UK’s fastest‑growing, privately‑owned hotel groups — family‑run, values‑led, and proudly entrepreneurial. Our portfolio spans luxury, branded, and independent hotels across the UK, including: 🏨 Hilton London Bankside (5‑star) 🏨 The Grand Hotel, York 🏨 Hotel Indigos in York & Edinburgh 🏨 The UK’s first Four Points Flex by Sheraton, London Euston Alongside our hotels, we operate 38 KFC restaurants, 3 Chaiiwala restaurants and 3 care homes — showcasing our diversity across hospitality and care. 📩 Ready to take the next step? Apply today — it only takes a few minutes to send us your CV. If shortlisted, we’ll invite you to meet the team and learn more about the role and your experience. Splendid Hospitality Group is proud to be an equal opportunities employer committed to building a diverse and inclusive workplace.

Exhibition Sales Manager - Ideal next step for a high-performing Sales Manager South East London - Hybrid (3 days onsite, 2 from home) c£50k + Uncapped Commission Ark Recruitment are delighted to be exclusively partnering with a highly established events business to recruit an Exhibition Sales Director for one of their flagship events within the health sector. This is a standout opportunity for a senior exhibition sales professional who feels ready to take more ownership, bring fresh ideas to the table, and step into a role with full strategic revenue responsibility, without moving into people management. About the Event This is a market-leading, well-established exhibition attracting: • 10,000 visitors annually, • 130+ exhibitors, • A loyal base of high-spend, returning partners The show has a strong reputation and consistent success, but it continues to evolve year-on-year, meaning there’s genuine scope to grow revenue, introduce new ideas, and expand partnerships. The Role As Exhibition Sales Director, you will take full ownership of the exhibition stand revenue budget for this flagship event. This role combines: • Retaining and growing key high-spend exhibitor accounts, • Securing new business through your own network and industry contacts, • Working collaboratively with the new business team to drive additional growth You’ll report directly into the Portfolio Director and work closely with marketing, operations, and event management teams to maximise commercial performance. Key Responsibilities • Own and deliver the full exhibition stand revenue budget, • Build long-term strategic partnerships with high-spend exhibitors, • Identify and secure new business opportunities, • Utilise internal new business resource alongside your own network, • Introduce innovative commercial ideas to drive year-on-year growth, • Collaborate cross-functionally to ensure exhibitor success and retention, • Maintain accurate forecasting and pipeline management, • Contribute strategically to the long-term development of the event Who This Would Suit This role is perfect for: • A Senior Exhibition Sales Manager ready for the next step, • A strong B2B exhibition sales professional who wants greater ownership, • Someone confident working autonomously and being accountable for a full event budget, • A commercially sharp individual who enjoys both account management and new business, • A relationship-led seller who can operate at senior stakeholder level You’ll likely bring: • A strong track record in exhibition stand sales, • Experience working on large-scale B2B events, • Proven success in growing existing accounts and securing new exhibitors, • Confidence managing strategic conversations with high-value clients, • A collaborative mindset and ability to work cross-functionally What’s on Offer • c£50k basic salary, • Uncapped commission structure, • Hybrid working set up, • Strategic ownership without people management responsibility, • The opportunity to shape and grow a flagship, high-profile event, • A business that is established, stable, and ambitious for further growth Sound like your next opportunity in exhibition sales? Get in touch with Robyn or Ellie for information or apply now!

About the Company Exeltis is part of the Insud Pharma Group of biopharmaceutical organisations, with over 40 years of experience and operations in more than 50 countries. Exeltis UK was established in 2022 to bring Exeltis products to the UK market, our product portfolio spans menopause, pregnancy and sexual health, with a healthy pipeline and we are committed to finding clinical solutions to meet the unmet needs for women across key stages of their sexual and reproductive lives. This is an exciting phase in which to join Exeltis to realise their ambitions to become leaders in Women’s Health medicine and contribute to the strategy and culture that will lead to this success. Role Purpose The Quality, Regulatory & Safety Director provides strategic leadership and hands-on oversight of the UK affiliate’s Regulatory Affairs, Pharmacovigilance and Quality activities, with direct line management responsibility for the Quality Manager, Pharmacovigilance Manager and Regulatory Affairs Manager. The role ensures the business remains inspection ready, compliant with applicable MHRA and UK/EU requirements, and able to scale efficiently while protecting patients, maintaining product supply continuity, and enabling commercial growth. This includes ownership of a robust Pharmacovigilance system and Quality Management System consistent with MHRA GVP inspection expectations and all applicable good practice obligations. Leadership, Strategy & Governance • Act as the UK functional leader for Safety, Quality and Regulatory, providing strategic direction and clear priorities aligned to UK business goals., • Lead the UK “fit-for-growth” agenda for compliance: build scalable processes, clarify decision rights, and embed consistent ways of working., • Provide regular updates and risk assessments to the UK GM and UK Leadership Team; proactively escalate emerging compliance risks and mitigation plans. Champion a culture of quality and safety across the affiliate, ensuring compliance is understood as a business enabler and not a barrier. Pharmacovigilance (Safety) Leadership & Oversight • Provide oversight and governance of the UK PV system, ensuring UK obligations are met and that local PV activities align with global PV frameworks., • Ensure robust local processes for adverse event intake, reporting, reconciliation, and timely escalation, including appropriate training and continuous improvement., • Oversee PV Quality Management System elements relevant to the UK, including deviations, CAPAs, audits, and vendor oversight., • Ensure PV compliance interfaces are effective across the business (e.g., Medical, Commercial, MI, Quality, Regulatory, Supply)., • Maintain inspection readiness for PV, including evidence of training, reconciliations, oversight metrics, and documented controls. Quality Leadership (GxP / GDP / QMS) • Oversee the UK Pharmaceutical Quality System (QMS) and ensure it is maintained, inspection-ready, and appropriate for company maturity and growth., • Ensure effective governance of deviations, CAPA, change control, complaints, recalls, supplier qualification, audits, training compliance, and documentation., • Provide senior oversight of Good Distribution Practice (GDP) and quality aspects of supply chain operations, including third-party logistics, wholesalers, and vendors., • Ensure quality agreements/technical agreements are in place, maintained, and operationalised., • Oversee Quality Management Review (QMR) with meaningful KPIs, trending, and documented actions. Regulatory Affairs Leadership • Oversee regulatory strategy and operational delivery for the UK portfolio (e.g., marketing authorisations, variations, renewals, labelling/SmPC/PIL maintenance), • Ensure regulatory intelligence is captured and communicated; interpret new/updated regulatory requirements and implement changes., • Ensure promotional and non-promotional materials meet regulatory requirements and support cross-functional approval processes., • Maintain strong working relationships with MHRA and other relevant bodies (as appropriate), ensuring timely, high-quality interactions and responses. Compliance, Risk Management & Inspection Readiness • Act as the UK point of accountability for GxP compliance, ensuring clear ownership of compliance controls and rapid remediation where gaps are identified., • Lead readiness planning and execution for MHRA inspections and internal audits across PV/Quality/Regulatory, including mock inspections where appropriate., • Ensure effective documentation management and evidence generation aligned to regulatory expectations and internal standards., • Oversee the maintenance of a compliance risk register for the UK affiliate; ensure risks are assessed, mitigated, and monitored. People Leadership & Cross Functional Working • Lead, coach and develop the Regulatory Affairs Manager, Head of Pharmacovigilance and Quality Manager; set clear objectives and support performance and development., • Build team capability and succession plans suitable for a scaling affiliate., • Ensure training needs analysis, role-based training compliance, and ongoing capability uplift across the affiliate (not only within the function)., • Partner with Medical, Commercial, Supply Chain, Market Access, Marketing, and Finance to embed compliant processes into day-to-day operations., • Provide pragmatic guidance to enable speed-to-market while maintaining robust controls., • Work closely with global teams to ensure local needs are understood, appropriately prioritised, and delivered. Qualifications and experience • Degree in a relevant discipline (e.g., Pharmacy, Life Sciences) or equivalent experience., • Significant leadership experience across at least two of the following: Quality, Regulatory Affairs, Pharmacovigilance, with strong working knowledge of the third., • Proven experience operating within a regulated UK pharma environment, including MHRA-facing responsibilities and inspection readiness., • Demonstrated experience building/optimising systems and processes in a growing organisation (scale-up mindset)., • Strong knowledge of GxP expectations relevant to an affiliate (e.g., PV compliance, GDP/QMS, regulatory maintenance)., • Track record of managing and developing teams, with successful cross-functional influence at senior levels. Company benefits • Competitive salary, • Annual performance bonus, • Pension contributions, • Private medical insurance, • Income protection & life assurance, • 25 days’ annual leave, plus 3 additional days between Christmas and New Year EXE-E/INP-CORP-2782-v1; March 2026

JOB ROLE: Account Director SALARY: £55 - 60k per annum TYPE: Permanent, Full Time DEPARTMENT: Projects REPORTS TO: Managing Partner LOCATION: 101 St John Street, London, EC1M 4AS | Hybrid THE COMPANY Bearded Kitten is a global creative experience agency with a portfolio of award-winning work. Our mission is clear: to fearlessly champion fun and create the unforgettable. Don’t be deceived by our quirky name – Bearded Kitten is the real deal. From large scale brand experiences to cultural launch events, from building immersive worlds to conferences and employee engagement initiatives - we cover it all. It’s an exciting time to be a Kitten, in the past year the company has grown rapidly and we’ve worked with some of the world’s biggest brands. With an ever growing client base across the UK and beyond - this is an opportunity to join a fast paced, innovative team. THE ROLE As an Account Director you will be working with the projects team to deliver multiple events throughout the year. The core purpose of this role is to oversee key accounts, lead a team and maintain a strong client relationship. The ideal Account Director would have experience of working in the event industry as an Account Manager or similar role and demonstrate that they can lead complex projects and accounts with budgets of £1m+. This position requires the ability to lead accounts and build effective client relationships, think strategically and play a pivotal role in translating client objectives into reality whilst managing account resources. OBJECTIVES • Project management, leading teams to deliver multiple projects at any one time., • Focus on client strategy to ensure projects are leveraged to maximise budgets and meet client KPIs., • Maximise agency wide KPIs and profit margins by overseeing several project budgets., • Relationship management with key stakeholders & clients., • Financial management; including forecasting, budgeting, authorising expenditure and reconciliation., • Planning, resourcing, risk management, reporting and analysis., • Work with the Leadership Team to bring in repeat or new business from clients. RESPONSIBILITIES GENERAL • Lead teams and manage multiple accounts and projects concurrently, from brief to completion., • Share experience and insight to project proposals, ensuring that they balance creative ambition with practical delivery whilst offering value to our clients., • Determine project workflows, timelines and objectives with full overview of production and delivery., • Negotiate contracts with clients, and negotiate fees for contractors & suppliers, ensuring value for money, profitability and efficiency., • Champion Bearded Kitten’s sustainability practices., • Undertake any other duties within the scope of your knowledge and skills as required. TEAM MANAGEMENT • Lead on project resource management, assign appropriate resources based on skill and experiences, as well as client requirements., • Manage teams to maximise growth and assist with professional development opportunities, scheduling regular 1 to 1s and assist with biannual staff reviews whilst identifying skills gaps in the team and offering training opportunities to improve overall performance., • Build clear lines of communication with the team to ensure all key project milestones are met on target and delivered on schedule.., • Plan the schedule for the team, ensure all projects are appropriately resourced, raise any resource concerns, interview and hire appropriately skilled team members and freelancers., • Foster a respectful and collaborative approach across the team from suppliers to freelancers and ensure staff welfare is proactively managed. CLIENT RELATIONSHIP • Responsible for the client and agency relationship, and the successful retention of projects., • Provide transparent communication on what is achievable in the delivery of projects whilst managing client expectations., • Understand client’s objectives, translating them into successful outputs that deliver results., • Maintain quality control from production to execution, ensuring client satisfaction exceeds targets., • Maintain detailed awareness of market trends that impact the client’s account., • Present concepts in a clear and concise way, producing decks and plans to showcase results and win new business. FINANCE • Accountable for profitability of the overall project, ensuring growth of client accounts., • Responsible for financial planning, forecasting, reporting and management across the account., • Lead on budget reconciliations., • Work with the Leadership Team to identify commercial growth opportunities. NEW BUSINESS DEVELOPMENT • Oversee account pitching process., • Lead on account pitch budgets, oversee all elements and sign-off as required., • Attend and present pitch presentations when required., • Actively promote Bearded Kitten through best practice. CREATIVE • Oversee the creative to ensure feasibility of ideas and designs, ensuring client expectations and requirements are realised., • Collaborate with the creative team to develop concepts and help shape ideas into reality., • In cooperation with the Production department, ensure technical delivery is in line with production capabilities and budget., • Clearly communicate the agency’s creative process to project teams., • Ability to think creatively to deliver ideas and solutions and can demonstrate the ability to enhance the client’s KPIs through actions and contributions. KEY SKILLS • Minimum 8+ years experience in the events industry working as an Account Manager, Senior Producer or similar role., • Experience of leading a wide range of projects in high profile locations., • Experience of leading large teams, including recruitment, mentoring and performance management., • Capable of managing large scale, complex budgets of £1m+., • Excellent client management skills, with the ability to understand and respond to the client’s strategy and unlock future opportunities., • Strong budgeting skills with experience of overseeing profit and growth., • Excellent communication skills with the ability to tailor responses according to the situation and communicate with clarity, conviction and persuasiveness., • Ability to build effective relationships with others and champion collaborative ways of working., • Working knowledge and understanding of H&S requirements and compliance laws and ability to manage third party suppliers., • Able and willing to travel domestically and internationally. OUR COMMITMENT TO YOU • 25 days paid holiday, plus Bank Holidays. 1 additional day added per year of service up to 5 days., • Approximately five additional days off over the Christmas/New Year period., • Hybrid working. Compulsory office days are Tuesdays, Wednesdays and Thursdays., • Flexi-time policy., • Generous overtime policy., • Discretionary end of year bonus scheme., • New Business Incentive Scheme from day one., • Employee Referral Incentive Policy from day one., • Sabbatical Scheme available after three years of service., • Work mobile and/or eSim and work laptop., • Employee assistance programme with free access to mental health resources., • Enhanced maternity & paternity leave policy after 1 year of full service. 3 months full pay including statutory for lead carer or 1 month full pay including statutory for second carer., • Monthly team socials, plus an annual team offsite with overnight stay., • Season ticket loans offered., • Cycle to work scheme., • Guaranteed hilarity and nonsense on a daily basis.

Public Relations – Account Executive (Consumer) Our client is a multi-award-winning brand communications agency with a focus on automotive, lifestyle and sports brands. They are looking for an Account Executive with a minimum of 12 months traditional PR experience to join their dynamic automotive team, who are experts in producing headline grabbing campaigns and coverage. This role is suitable for someone seeking to work in the automotive sector or looking to take the next step on the career ladder. What you will be doing. • Act as day-to-day support for S/AM and AD/Director on delivery of the 12-month PR plans for the clients, • Develop an understanding of key messages and objectives set against key projects, • Demonstrate ability to plan and prioritise own work, • Build and manage effective client relationships, and aid in updating the client team regarding reporting and logistics, • Action all account housekeeping related matters including the weekly client reports, meeting agendas, minutes and contact reports including circulation, the internal team coordination of briefing documents and related documentation to the delivery of the accounts, • Conduct daily monitoring for stories of interest relating to the clients and circulate relevant stories internally or to the client team, • Write briefs for all third party suppliers including photography, filming, events and branding; support on shoots and assist in the delivery of high quality assets, • Coordinate and manage suppliers to deliver projects on brief (on objective, message and within budget), • Develop an understanding of PR planning through writing up ideas and plans with support from senior team members, • Assist in researching and creating market insights, including consumer, media and PR trends and competitor analysis reports, • Coordinate evaluation reports and liaise with suppliers (e.g. Coverage Book, PRIME and Traackr) to deliver accurate and informative reports across all projects, • Support in ensuring full budget management across all work, including creation of budget estimate, tracking of POs, collation of invoices, receipts and booking confirmation, expenses and reconciliation, • Media event management: supporting the organisation and logistics of media events, stunts and activities, • Research, draft copy, press releases, blog articles, features and media materials relating to all accounts; and assist in the development of creative editorial content, • Manage an inventory of brand guidelines and digital assets that that is accessible for all team members on the central server, • Manage the weekly team meetings, ensuring team attendance, agenda setting with relevant brainstorms, update and circulation of work sheets, • Action all account housekeeping related matters including the weekly client reports, meeting agendas, minutes, contact reports and circulation, internal team coordination What skills you will need. • Ability to manage workload effectively and be responsible for a number of projects at any one time, • Eye for a strong editorial angle, • Strong written skills with high attention to detail, • Ability to communicate effectively with all levels throughout the company, • Excellent organisational and administrative skills, • Ability to work on own initiative, • Fully computer literate in Microsoft packages, • A passion for cars

Crunch is a leading motorsport consultancy, working with some of the biggest brands in the sport and the world. We are different and we’re proud of it. People who know us all comment on how we’re... well, different. There’s being different for the sake of it. There’s being different to stand out from the crowd and there’s being different because you’re brave enough to trust yourself and be who you want to be. We believe that deep within the heart of sponsorship activation lies one key ingredient: brave, confident people. People are the lifeblood of sponsorship. The fans, the readers, the viewers, the players, the drivers, the mums and dads, the media, the clients and the customers. It was a conversation in London in 2008 from which the company was founded and since that fateful evening we have been on a mission to deliver braver sponsorship activation that gets the blood pumping and delivers tangible results. Crunch: Be Brave. Overall Job Description The successful candidate will have a proven competence of working on large-scale events/hospitality programmes for high-profile brands or organisations within the F1 team/sponsorship landscape, with four-plus years’ experience in client servicing/account management/onsite event management. The candidate will thrive on multi-tasking in a fast-paced environment, displaying exceptional attention to detail and excellent communication skills both spoken and written. In this role you will be the central day-to-day contact for our client and have responsibility of the overall events/hospitality programme delivery and management, reporting directly to the Account Director. You will develop and maintain strong relationships with clients and partners to understand their needs and expectations and ensure seamless and exceptional service throughout their hospitality experience. As part of a small team delivering globally, a willingness to be involved in every element of the programme both on and off-site, is essential. An energetic, enthusiastic and ‘can do’ team attitude is critical, as well as the ability to work under minimum supervision, leading a team in a high-pressured environment such as at an event during a race weekend. Key responsibilities include: • Lead the event & hospitality planning from start to finish and oversee all deliverables, • Onsite event lead – accountable for onsite programme deliverables, • Plan onsite activation logistics and operations including hotels, transport, venues etc. where required, • Pre-event project management including RoS, staff travel, hotel and logistics’ management, guest transport matrix etc., • Host guests onsite in Paddock Club, delivering client-facing service excellence. Keeping guests well informed throughout the day, conducting tours of the F1 Paddock and facilitating all scheduled guest activities, • Management of dinner requirements (venue booking, set-up, F&B and event production) and any other related off-track activity and operations, • Ensure the client-facing pre-race guest documentation, including activity schedules, transport plans and ticket distribution details are accurate, • Utilise and manage supplier relationships to deliver projects on brief and within budget, • Private suite management incl: guest activity management, gift distribution, staffing, • Pre-event comms: guest invitation development, distribution, RSVP and tracking, • Management and monitoring of guest/staff accreditation supplied for F1 races (ensure 100% accuracy), • Act as the main day-to-day contact for clients and partners, ensuring the programme is delivered on time and within budget, • Ability to plan and prioritise own workload, • Full quality control over the account’s project management documentation (planners, logistics, budgets etc.). Project management documentation is essential, • Act as reliable support for senior team members as well as providing line management and direction to more junior team members, • Monitor the Account Executives’ work to ensure it is reaching the correct standards, • Manage and lead the weekly internal team meetings and client calls, ensuring all team members are clear on tasks and priorities are aligned with the overall plan, • Manage account budgets and expenses including creation of estimates, purchase orders and project reconciliations, • Monitor hours/time on the account for internal resource management, • Produce measurable results as per the targets set by the client, • Account reporting incl. end-of-year review, • Timely, professional responses to high amount of client email traffic and queries, • Creative thinking around event planning and VIP guest programmes, • Continuously seeking opportunities to enhance guest experience and exceed expectations, personalising the hospitality offering, • Knowledge sharing within the team and wider business at company meetings, • Championing best practice across every single aspect of the project, following Crunch’s processes, • Support with writing client responses, PPT presentations and reports for the client / Crunch Candidate Requirements: • A proven track record of planning and managing live F1 guest experiences and Paddock Club hospitality programmes is essential, • Familiar with F1 accreditation management (guest and staff), • Happy to travel globally to races on a regular basis, working some evenings and over multiple weekends – must have a valid and usable passport (it must be renewed if it is about to run out), • Happy to adapt to global time zones when required (e.g. meeting times), • You should revel in hard work and be conscientious with a positive professional attitude and an enthusiasm to succeed, • Experience of event management processes and support beyond delivery of objectives alone, • Ability to manage junior team members and coordinate their workload, • Organised with good time management, both independently and when working as part of a team, • Experience of logistics and operations management including hotels, transport and venues, • Experience assessing and managing supplier contracts (e.g. hotels and venues), • Experience of working with production companies to set up venues and bespoke guest spaces, • Calm and collected under pressure and someone who thrives in a fast-paced environment able to multi-task and prioritise to meet deadlines, • Excellent client servicing, management and communication skills, • Proficient with Microsoft Office to manage budgets and to prepare presentations/PPT decks, • Keen attention to detail and highly solutions-orientated, • Confident with budgets, managing finance processes and account time management, • Champion of best practice, leading by example and making sure that project systems and procedures are set up and adhered to correctly by all team members, • Desire to constantly learn new things and improve on current methods, • Confident to communicate effectively with all levels throughout the company (with the ability to manage upwards and downwards), • An agency background preferable, but not essential, • Ability to speak another language is desirable Why Should You Come to Work at Crunch...? • If you’re looking for a vibrant place to work, where you can get involved in fast-paced projects working on some of the largest and most well-known global clients in motorsport, then you’re in the right place, • We’re committed to investing in career development and look to promote internally so will help you grow in your role, • We have a generous holiday allowance which increases by one day each year you work for us, • Plus, we have a great benefits scheme and pay an industry-competitive salary

A well established bespoke promotional merchandising company is looking for an experienced Account Director or Senior Account Manager with industry experience to join and focus on managing a large flagship account. Strong earning potential , excellent growth prospects and a large and stable account to manage... The Company This London based company are recognised as one of the top businesses in their sector. Specialising in the design, production and delivery of promotional products for multiple sectors, they work with high value corporate clients multiple in sectors including, automotive, finance, food, technology and more. The company is proud of its office and workplace environment and the growing team are a welcoming, diverse and social group. As a direct result of the growth and retention of existing accounts, the business is very keen to speak with experienced Senior Account Management professionals in the promotional merchandising industry as they look for someone to help lead a flagship account... The Role Reporting directly to the Senior Management team, this important role will see the successful candidate working with a key retained client to foster lasting relationships and maximize revenue opportunities. You'll have the backing of an excellent junior team and enjoy the stability of a recently retained account for the next several years at least: Responsibilities will include: • Developing and maintain relationships within all key departments for assigned client. including sales, marketing and procurement contacts., • Understand client business initiatives, sales and marketing strategy, sales distribution channel, procurement process, brand strategy, brand identity guidelines, event schedules, ad campaigns, anniversaries, product introductions, in order to proactively present product ranges and secure merchandise orders., • Maintain up-to-date knowledge of company’s product lines and processes, sales philosophy, and industry conditions to provide innovative support and technical assistance to customers., • Help to manage and mentor more junior sales team members The Opportunity I think this is an outstanding opportunity for any seasoned promotional merchandise professional who's looking to join a business who're really focused on growth and have the means and track record to deliver. You'll be focused on managing a large account with demonstrable potential and one that has been retained for several years. You'll enjoy the support of an excellent wider team and the role offers the opportunity to be part of the senior leadership team moving forward. We've placed 2 people into this business in the last 6 months who report excellent things and we're confident it's an environment in which people can thrive. Full company info available on application or request (just drop me a message here on LI)

Commercial Director / Business Development Lead Summary A newly created commercial role overseeing the launch and growth of a brand-new contract catering division for a growing, entrepreneurial catering business. This position is ideal for an experienced contract catering professional who excels in tendering, procurement‑led sales, and building new revenue streams within a hands‑on, founder‑led environment. Our Client Our client is a founder‑led, London‑based corporate catering business, delivering fresh, seasonal breakfasts, lunches, event catering, and workplace food solutions to a wide range of businesses across the city. The business has seen rapid growth in its event catering division and continues to expand year on year. With strong product‑market fit, loyal clients, and a commercially minded leadership team, the organisation is now preparing to build and scale a contract catering channel for the first time. The Role This role will take full ownership of establishing the contract catering function - from pipeline creation to tender submission, pitch delivery, and contract onboarding. The successful candidate will work closely with the leadership team to build a scalable and repeatable process for winning recurring, long‑term contracts. This is a rare opportunity to take an established, successful business into its next phase of growth and build a division from the ground up. Main Duties Key areas of responsibility include: • Leading the development of a new contract catering channel and delivering revenue growth., • Managing the full tendering lifecycle - from initial qualification to proposal creation, pricing, and pitch delivery., • Engaging closely with procurement teams, consultants, facilities leads, and project managers., • Building and maintaining a robust CRM pipeline., • Developing product bundles and commercial propositions with the kitchen and operations teams., • Managing and deepening ongoing client relationships once contracts are won., • Helping set the long‑term commercial direction as the business scales. The Successful Candidate The ideal candidate will demonstrate: • 4+ years’ experience in contract catering, or a similar environment., • A strong track record of winning contract catering tenders and managing procurement‑led processes., • Experience dealing with consultants, facilities teams, and multi‑stakeholder corporate clients., • Strong commercial acumen, excellent numeracy, and high‑quality written communication skills., • Competence with CRM systems (e.g. Pipedrive) and Excel/Sheets., • A hands‑on approach - comfortable building a pipeline, writing bids, and delivering pitches personally., • Strong people and relationship‑management skills., • An entrepreneurial mindset and appetite to join a high‑growth, founder‑led business. What’s on Offer? • Competitive salary with uncapped commission, • A high‑trust, collaborative, and values‑driven culture, • The autonomy to build and shape a new division from scratch

The Organisation: Consistently ranked as Asia's Top Convention City, Singapore is a global leader for business events. As the lead government agency for the business events sector in Singapore, the Singapore Exhibition & Convention Bureau (SECB), part of the Singapore Tourism Board (STB), is responsible for shaping and retaining Singapore's exceptional reputation as one of the world's best business events destinations. At SECB, we champion business events to grow, nature and reinforce Singapore’s reputation as a dynamic, innovative and sustainable events destination. We strive to deliver exceptional experiences for our visitors and develop our industry in partnership with global associations and organisations. Our team is diverse with a global mindset. People are at the heart of everything we do and we stand by the values to be reliable, fair and honest (Integrity), succeed, bond and learn as a team (Team), dare to speak, dream and do (Courage), be caring, nurturing and have respect for one another (Care) and believe in our purpose and be driven to excel (Passion)! To learn more about us, check out our website: Purpose of Job: The role involves building top-of-mind awareness and consideration of Singapore as a choice destination for MICE and securing business events from Europe for Singapore. The Opportunity: The Assistant Manager/Manager/Senior Manager (MICE) will represent the SECB and be responsible for the promotion of Singapore as the preferred choice for Meetings, Incentives, Conferences and Exhibitions (MICE) destination for the European market. Europe is a key source market for business events for Singapore with its strong base of international companies, associations and exhibition organisers seeking to grow and expand their businesses. This individual will be responsible for identifying and securing new events and opportunities for Singapore as well as developing and cultivating a pipeline of business leads within the European MICE sector to raise awareness of Singapore as a top meetings destination. Based in London, this position will require interact with team members in the Singapore Headquarters (HQ). This position will also maintain strong relationships with external stakeholders, the media and potential clients to identify new MICE events to bring to Singapore. Main Responsibilities: 1. Immediate Lead Generation and Account Management • Be part of the STB Europe MICE team with responsibilities to deliver STB Europe MICE targets for Singapore. This position serves as the main contact for MICE accounts headquartered in Northern and Southwestern Europe, including but not limited to the United Kingdom (core focus), Nordics, Spain and Portugal. However, geographical area of coverage and number of markets under management may be subject to change based on regular review of the business needs of STB and/or market opportunities., • Secure and build a pipeline of business events from the Europe region across Association Conferences, Trade shows and Exhibition, Corporate Meetings & Incentives (M&I), with a strong focus on M&I, • Grow strong relationships with clients, respond to client queries and event bidding opportunities (e.g. RFP), • Develop a strong understanding of Singapore’s MICE offerings, venues and suppliers and navigate relationships with partners in order to respond to client queries and develop solutions to meet the client’s needs, • Provide timely advice and facilitation support through various STB incentives, programmes and initiatives, as well as prepare and submit internal proposals and applications for STB's programmes and initiatives (e.g grants), • Support HQ colleagues in cultivating and maintaining relationship with key Exhibition & Conferences decision makers in market, and hunt for accounts that are not yet in Singapore., • Maintain account records for all assigned accounts including document appointments, activities and overall account management in the CRM system (e.g. Salesforce). 2. Pipeline Development • The manager will need to be proactive in proposing and driving suitable business development activities to support SECB's work to bid for conventions and meetings and build a pipeline of MICE events, with a strong focus on M&I Travels. These may include identifying and participating in forums, road shows, trade shows, sales calls, or organising site inspections in Singapore., • Co-drive joint business development initiatives with stakeholders and partners (i.e. DMCs, airlines, hotels, venues), such as conducting collaborative sales calls, organising in-market client cultivation events and FAM trips., • Leverage HQ's strategic partnerships to execute entitlements and maximise outcomes across STB Europe (e.g. conducting internal training sessions, client cultivation events, tapping on internal database of meeting planners etc.), • Identify and pursue new partner opportunities (such as partnerships and alliances with industry associations, platforms and third party meeting planners) to grow Singapore’s presence and influence within Europe. 3. Tradeshows • Leading Singapore's participation in major Europe-based tradeshows (e.g. The Meeting Show London), including overseeing booth design/construction, on-site logistics and operations, meeting diaries, and working with HQ colleagues to brief/engage participating Singapore partners., • Represent Singapore at Europe-based tradeshows (e.g. IMEX Frankfurt and IBTM Barcelona) including supporting in operations and logistics, as well as leading meetings at the tradeshows. 4. Others • Contribute to STB Europe's strategies, such as through gathering and analysing of market intelligence data and stakeholder feedback and developing recommendations to increase Singapore's competitiveness in acquiring new business events, • Work with HQ colleagues to support and execute strategic MICE projects and activations, • Oversee administrative matters (e.g. budget monitoring, contracts related to service providers such as travel agency, warehouse, office and staff insurances etc.), • Perform other duties as assigned (e.g. organising meetings and note taking, participation in workplan discussions, piloting new tech) What are we looking for • At least 3 to 5 year sales, business development experience in the hospitality, venue and MICE sector;, • Proven track record of achieving sales quotas; experience with venue, destination marketing is a plus, • Strong stakeholder management, negotiation, communication and presentation skills, as well as outside-the-box thinking to attract new business, • Independent worker with strong project management and problem solving skills, including ability to execute multiple projects simultaneously in a fast-paced environment, • Excellent verbal and written communication skills, • Experience working in a global team across multiple time zones and cultures, • Willingness to travel within Europe to attend meetings, roadshows, tradeshows and staff weekend events where required as part of work duties, • Willingness to travel to Singapore as part of corporate meetings and work duties, • Data driven and proficient in reading and analyzing data., • Proficient knowledge of Microsoft programs such as Word, Excel, Outlook and Powerpoint, • Independent contributor role, working alongside other team members in Europe (including STB offices in London, Frankfurt and Brussels) and Singapore, • Reports to Area Director in STB Northern and Southwestern Europe and Executive Director Europe, both based in London., • Willingness to travel domestically and internationally is a must, • Please submit a portfolio/CV as part of the application. Only shortlisted candidates will be contacted within 2 weeks from the closing date of this job posting. We regret to inform that only shortlisted candidates will be notified.

Agency Account Director – London, Media AgenciesHelp launch a new category in the UK media market About Avid Collective We’ve built the end-to-end platform for direct media partnerships. Think branded content, digital sponsorships, podcasts, creators, print buys, direct display buys - anything non-programmatic. Our platform helps agencies plan, brief, buy, deliver and report on campaigns with publishers, creators and media owners in one end-to-end system. In April, we’re launching our collaborative agency platform in the UK with 500+ publishers, creators and media owners ready to activate campaigns. Now we’re scaling our agency sales team to take this proposition to market. This is a rare opportunity to join at launch and help shape the future of direct media partnerships in the UK. The Role As an Agency Account Director, you’ll lead agency adoption of the Avid platform across HoldCos and leading Independent agencies. This is a hands-on, senior individual contributor role focused on winning early traction and building long-term agency partnerships. You’ll combine structured platform sales discipline with relationship-led partnerships, opening doors, running briefs through the platform, and turning agencies into repeat users - ensuring the client experience is exceptional across every touchpoint. You’ll manage multiple pipeline sources including: • your existing agency network, • inbound and marketing-driven leads, • event and industry follow-up, • referrals from Avid’s global network This role suits someone who enjoys being close to the work, loves the product they sell, and takes pride in building repeatable success in a new market. You’ll work alongside another Account Director and report directly to our Co-Founder & Head of New Markets, with clear progression as we scale the team. This is a foundational hire - perfect for someone who’s excited about the opportunity to build something from an early stage. What You’ll Be Doing Grow and own an agency patch • Build and convert a strong, high-value pipeline across senior agency stakeholders, client leads and planning teams, • Turn agencies into repeat users of the Avid platform, • Close early deals and demonstrate market momentum quickly Own the full agency sales & partnership cycle • Run briefs through the platform from pitch -> campaign -> repeat usage, • Maintain strong pipeline discipline and accurate forecasting, • Ensure an exceptional client experience that drives repeat adoption Drive adoption of a new platform through repeatable agency partnerships • Educate agencies on how direct partnerships fit into modern media plans, • Turn agencies into long-term Avid partners, • Represent Avid at industry events, meetings and client presentations Collaborate cross-functionally • Work closely with Marketing, Sales Enablement and Leadership, • Provide structured market feedback to product teams in the UK and Australia, • Help continue to develop the UK working culture as we expand in this market What We’re Looking For A proven platform or media seller with strong agency relationships and a track record of delivering revenue and growth through partnerships. Experience • 8+ years in media, platform or partnerships sales, • Strong existing network across UK agencies, • Proven experience selling a platform, product or tech-enabled solution, • Track record of meeting or exceeding revenue targets, • Deep understanding of agency structures, client workflows, and the evolving role of technology in media planning., • Experience working agency-side or closely with agencies, • Proven track record of hitting revenue targets Skills • Confident presenter and relationship builder, with excellent communication and negotiation skills, • Strong pipeline and proposal management, • Comfortable selling a platform or tech-enabled solution, • Experience using CRM tools (HubSpot preferred)., • Passion for publisher-driven solutions Who You Are • Competitive and target-driven, but collaborative in your approach, • Comfortable working within structured sales processes and CRM discipline, • A self-starter who manages your own day-to-day effectively, • Happy being a senior individual contributor and expert in your craft, • Energised by launching new propositions and winning early deals, • Passionate about the product you sell and willing to stay close to the work This role is ideal if you: • Enjoy being hands-on and close to the sales process, • Want to help launch a proven product into a new market, • Thrive in structured environments but enjoy building momentum, • Are excited by early wins and proving traction quickly This role may not be right if you: • Are looking to move quickly into people management, • Prefer highly defined, mature sales organisations, • Prefer relationship management without revenue ownership, • Are looking for a partnerships role that is highly creative with bespoke solutions. We are scaling the tech whilst its our publisher partners who are the ones being creative Why Join Avid Now • Launch a new market with a proven product, • Work directly with founders and senior leadership, • Real progression as we scale the UK team, • Shape how agencies buy direct partnerships in the UK The Details • Full-time, • Holborn, London (Hybrid), • Competitive base + quarterly commission, • Monthly social events, opportunity for share options after 12 months

Account Director – Paid Social & PPC Location: London (Hybrid – 2 days per week in office) Industry: Retail, Automotive, Technology Agency: Independent Digital Agency About the Role We’re partnered with a leading independent digital agency in London that delivers high-performance paid media strategies for some of the most exciting brands in the Retail, Automotive, and Tech sectors. They are now looking for an experienced Account Director (Paid Social & PPC) to take strategic ownership of key client relationships and drive best-in-class performance across multi-channel campaigns. This is a senior, client-facing role suited to someone who thrives on strategic thinking, leadership, and measurable impact. Key Responsibilities • Lead strategic direction across a portfolio of Retail, Auto, and Tech clients, ensuring campaigns align with business goals and growth targets., • Oversee multi-channel Paid Social and PPC activity across Meta, TikTok, Google Ads, YouTube, Microsoft Ads, and emerging platforms., • Act as the senior point of contact for client stakeholders, building strong relationships and driving long-term account growth., • Guide and mentor Account Managers and Executives, ensuring high-quality execution, QA, and performance optimisation., • Develop and present quarterly/annual performance reviews, roadmaps, and innovation plans., • Collaborate with internal departments across creative, data, CRO, and strategy to deliver unified, high-impact media solutions., • Identify new opportunities for scale, efficiency, and channel expansion through data analysis and testing frameworks., • Lead strategic input for pitches, proposals, and forecasting for new and existing clients., • Stay ahead of industry trends, platform evolution, and emerging technologies to drive innovation across accounts. Skills & Experience • 5+ years’ experience in Paid Social and PPC within an agency environment, including senior client management., • Strong background overseeing campaigns for Retail, Automotive, or Tech brands (ideally a mix)., • Proven ability to develop strategic performance roadmaps and deliver measurable business outcomes., • Confident leading cross-channel strategies, with deep understanding of attribution, data, creative testing, and funnel management., • Exceptional communication skills with the ability to influence senior stakeholders., • Experienced managing and developing teams., • Comfortable overseeing budgets from £100k to £1m+ per month., • Analytical mindset with strong commercial acumen. What the Agency Offers • Competitive salary and bonus structure., • Hybrid working: 2 days per week in the London office., • Clear progression pathways within a growing independent agency., • Regular training, industry event access, and platform certifications., • A collaborative, ambitious culture where senior leaders have real impact. Diversity & Inclusion at Tribal Digital At Tribal Digital, we believe diversity drives creativity and innovation. We welcome people of every background, identity, and experience — because great ideas come from different perspectives. If you’re passionate about what we do, we want to hear from you — even if you don’t tick every box.

Who we are: We are This is Beyond; a fast-moving, fast-thinking, vibrant B2B events company. We have grown from an ambitious start-up to a global leader in creating innovative and ground-breaking marketplace and through-leadership events. Our events reshape industries into inspired communities one immersive experience at a time. The role: The position of Head of Sales requires a results-driven, analytical, and entrepreneurial sales leader with deep industry knowledge, exceptional commercial acumen, and a knack for agility in an ever-changing market. The role holder will drive the commercial success of L.E/Miami and SET, combining a numbers-focused approach with creativity and innovation. Working at the intersection of luxury travel and entertainment, the Head of Sales will represent the brand at the highest level, building key relationships, guiding strategy, and growing a high-performing sales team. International travel is part of the role, so you’ll need to be an independent self-starter, also happy to support the planning of team sales trips for the team. What you will do: Commercial Growth & Strategy • Deliver sustained revenue growth across key events through a strategic, data-led approach that adapts rapidly to changing market conditions., • Develop and execute the sales strategy for both events, ensuring revenue growth and profitability targets are met year-on-year., • Implement the sales process through defined objectives and activity-based plans to ensure maximum growth and profitability., • Create yearly innovative propositions for the event to ensure new revenue opportunities are met., • Adjust strategy based on ongoing data analysis to ensure targets are met and/or exceeded. Sales Operations • Oversee the day-to-day operations of the sales team, ensuring efficient processes and workflows., • Ensure the sales team regularly adds to and updates the CRM database with correct data formatting., • Set up and monitor a sales and activity reporting process to ensure targets are achieved on time and within budget., • Provide updated and accurate performance reports to the Event Director on a weekly, monthly and quarterly basis., • Lead the delivery of the curated marketplace for prescheduled buyer-supplier meetings, adhering to the defined qualification process., • Manage the entertainment and travel budget of the sales team in agreement with the Event Director. Relationship Management • Build and grow relationships with key global accounts and industry partners., • Work with the Event Director and Head of Marketing to secure sponsorships from relevant companies., • Attend events within each vertical and associated markets to monitor competitor activity, identify potential clients, and network with existing clients., • Develop and implement client retention strategies to secure repeat business and long-term partnerships., • Act as the primary point of contact for major clients, ensuring their needs are met and expectations exceeded. Leadership • Lead, mentor, and motivate the sales team, fostering a culture of high performance and continuous improvement., • Conduct regular performance reviews (bi-weekly 1-1’s and annual appraisals) and provide ongoing coaching and development., • Ensure effective communication and collaboration within the sales team and across departments., • Ensure the team achieves annual sales figures across stand space, sponsorship and advertising., • Implement smarter and more efficient ways of working through continued innovation and awareness of emerging sales trends. Event-Specific Focus • Secure sponsorships from key travel, lifestyle and entertainment companies., • Maintain strong knowledge of key players within contemporary luxury travel and entertainment industries., • Demonstrate genuine interest in current lifestyle and hospitality trends, new openings and launches, and “what’s hot and what’s not.” What you will need: • 8+ years of experience in the hospitality, luxury travel, or related sectors., • Proven track record of driving commercial growth using a data-driven,, • analytical approach., • Deep understanding of the luxury travel and entertainment travel markets with strong industry connections., • Demonstrable success in leading sales teams, creating an environment of camaraderie and learning for your team, developing their talent, and providing critical feedback., • Ability to adapt to change and take an agile, entrepreneurial approach to, • problem-solving., • Confidence in managing event sales cycles, with familiarity in Salesforce (preferred but not essential)., • Willing to travel globally as required., • Perform additional ad hoc duties as required to support business operations and team objectives. Benefits: Pension, 4-day working week (no working on Friday). Hybrid working (3 days in the office per week), ongoing learning & development, social events & travel opportunities. This is Beyond is an equal opportunities employer. We are committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Director of Sales & Marketing – Trendy Luxury 4* Hotel, London Location: London Salary: Competitive An exceptional opportunity has arisen for a dynamic and highly proactive Director of Sales & Marketing to join a stylish, luxury 4-star hotel in London. Following significant investment and a major refurbishment, the hotel is entering an exciting new chapter and is seeking a commercially driven leader to reposition, grow market share, and elevate its corporate presence. With a strong focus on Meetings & Events, the property offers impressive event spaces and is well positioned to drive both corporate and social business. Currently trading predominantly leisure, the hotel is looking for someone who can strategically rebalance the segment mix by proactively developing corporate accounts and strengthening weekday performance. This is a rare chance to join a beautifully refurbished, design-led hotel with strong investment backing and real ambition. The right candidate will play a pivotal role in driving the hotel’s next phase of commercial growth. Responsibilities: • Lead and execute the full sales and marketing strategy across corporate, MICE, leisure, and group segments., • Drive proactive corporate account acquisition, building a strong local and national account base., • Maximise M&E revenue through strategic targeting, partnerships, and conversion performance., • Work closely with the GM and Revenue function to optimise pricing, positioning, and commercial performance., • Enhance brand visibility following refurbishment, ensuring strong market re-entry and competitive positioning., • Lead, inspire, and develop the sales team with clear KPIs and revenue accountability. Requirements: • Proven experience as a Director of Sales & Marketing (or senior Sales leader ready to step up) within a luxury or upscale branded hotel., • Strong background in corporate and MICE sales, with a proactive, hunter-style approach., • Commercially astute, data-driven, and confident managing budgets and forecasts., • Well-connected within the London corporate and events market., • Energetic, hands-on, and excited by the opportunity to grow and reshape a business post-refurbishment.

Account Director | London | Upto £70k (Depending on experience) Looking to join a inspiring creative agency? Looking to be part of a team that brings visions, events and experiences to life? Ready to join a welcoming and supportive team adding value and passion to your work! Are you a natural people person with a creative spark? If so… this could be a perfect fit! The Business: An exciting creative agency delivering on events, experiences and memories that have real impact on their clients, no creative brief is too much for them! A company that prioritises community, building long lasting meaningful relationships and connecting people through their events. A place where culture comes first, they believe in having that solid foundation in their team reflects on the experiences they create. Passion, creativity and fulfilment is at the heart of what they do! The Position: As an Account Director you will be responsible for managing key accounts and clients, tailoring their ideas and briefs into out of this world events and experiences. You will act as their ‘go too’ trusted person, understanding their needs, building your relationship for longevity for new and retained accounts. Guide them and manage complex projects from initial brief to on site delivery, helping with every step of the process including budget management, branding, planning, timelines, project management, and leadership. Strong ability to collaborate with teams efficiently to create their visions, be proactive and have exceptional communication. About you: • Motivated to go above and beyond!, • Event agency experience is a must due to knowledge in pitching proposals, and managing supplier/vendor relationships., • Have passion and a creative spark for genuine relationships and events!, • Strong clear communicator, confident client facing and bringing on new business., • Project Manager experience, ability to manage the full lifecycle of events from initial ideation and brief, to pitching proposals, and delivering on site., • Bubbly friendly personality, a great team player! If you are looking to apply or would love to hear more info, please contact Megan on 01392 249474 |

Account Director - Events & Brand Experiences London £65,000 + benefits Rare opportunity to join an award winning events, experiential & brand experience agency in this senior client services role managing a range of big name corporate brands/ The agency With a client list of the who's who of established blue chip as well as up and coming maverick brands, this agency delivers award winning live events, brand activations and sponsorship builds across the globe. From partnerships to B2B conferences and live music production they are super creative and execute amazing production and unforgettable experiences every time. The role Due to continuous growth and exciting client wins we are now supporting with the recruitment of an Account Director to join their thriving team and head up some of their corporate accounts. This is a true client services role where you will map out accounts, network across them and unearth new business opportunities organically. Once a brief is identified you will lead the charge, pulling in the relevant agency response and then pitching to secure the work. You will then oversee the smooth event or project delivery through the team and be the lynch pin between the client, creative and the project teams. About you From an agency pedigree (be it live event, brand experience, comms or experiential) with proven client services and account growth under your belt you will be at a pivotal point in your career and be ready to leap forward in this exciting fast paced role. A strategic thinker, with strong financial acumen and an eye for detail you are a brand ambassador for your client accounts AND they agency you work for! Brilliant career development, award winning team and jaw dropping projects - what is not to love? Get in touch to find out more.... You can register your details if you are interested in other positions - we specialise in events, production, AV, creative, marketing, comms & advertising.

FIRSTLY, WHO ARE AURA? Aura is one of the most globally recognised creative partners to consumer ecommerce brands, known for making the kind of ads people save, brands envy and algorithms love. We produce work that connects with customers and performs commercially for the likes of Victoria's Secret, New Balance, Who Gives A Crap, and more. Aura sits as part of Consumed Group, which also owns Global Performance Marketing Agency of the Year, Bark.London, acting as the creative sister company to BARK. As a group, we deliver smarter paid media solutions for global ecommerce brands. Our integrated approach to performance marketing combines three essential capabilities - smart strategy, brilliant creative and advanced data science - across all major search and social platforms. This unique model helps leading ecommerce brands think differently, grow faster, and build lasting brand value. Successful performance marketing requires excellence across all three areas. We are the only independent UK agency that Meta has certified as being best-in-class at all three. Our vision is for Aura Ads, and the wider Consumed Group, to be a vehicle for our team to achieve what they want to achieve: personal & professional. We’ll support them (you!) in whatever that might be and recognise that it’s our job as an employer to give our team every opportunity to make their goals a reality. We want to continue building an amazing place to work. A place where you can be yourself, do your best, and ultimately grow as both a person and a colleague. We do this through a supportive culture, flexible working, perks and continuous commitment to learning and development. See more on this below. Part of becoming a great place to work is that we’re committed to including people of all backgrounds and experiences. That includes race, religion or belief, sex, sexual orientation, age, political affiliation, family or parental status. We want to hear from you! WHY IS THIS A UNIQUE OPPORTUNITY? (why we’re even hiring) Over the past seven years, we’ve grown in size and reputation extremely quickly by hiring talented people who truly care about getting results for the businesses we partner with, then providing them with the tools, support and training they need to excel. We’re a fast growing team of 50+ that packs a punch, currently on pace to grow +30% again within the next 12 months. We’re looking for someone who wants to join a quickly growing, well organised people-first business at an incredibly exciting and pivotal time of growth, whilst accelerating their own career. This is a rare opportunity to join a fast growing company - without all the pitfalls of typical ‘startups’ - and personally impact the growth of businesses that are making a real difference. OUR CLIENTS 99% of our clients are direct to consumer eCommerce brands and typically fall somewhere into the below categories: Fashion, apparel, jewellery FMCG Plants, greetings & misc. gifts Sports & fitness Subscriptions Many are leading global brands. Some are bootstrapped, founder owned & run. They all trust us to significantly impact their growth through performance creative.. Importantly, we ensure every client we sign is thoroughly vetted before we even offer to take them on. It’s important to us to grow the right way, with clients who we genuinely want to work with. Here’s our criteria: They’ve got to pass the “lunch test”. They’ve got to be genuine, friendly people to work with. Would we want to hang out or go and have lunch with them? Great relationships breed great work, and we want to give you a supportive environment to work and grow in, not clients who are unreasonable. They’ve got to have a product(s) and brand we can get excited about as a team. Nothing worse than working on a brand you don’t believe in. They’ve got to want to be led and challenged creatively. We partner with businesses to help them think differently, grow faster, and build lasting brand value. If they fit this criteria and we want to work together, then we’ll go ahead, but only if we’re sure it will be a strong partnership and only if we’re confident we have the capacity and resource in the team to make it happen. Just some of our clients (Paid Social, Google Search, Creative, Data Science): Antler Pangaia Smalls HelloFresh My Sunday Ski Pom Pom London ...amongst others OUR TEAM We’ve gone against the typical agency model and hired an extremely senior team first. Logic being, it’s important to build a firm foundation: be in a position to actually provide a great service to clients, and provide consistent up-skilling opportunities to the wider team as we grow. Creative Strategists: All incredibly strong on consumer psychology, positioning, brand and the latest trends on social. They concept, brief and analyse creative to continue fuelling ad account growth. Design Team: Experts across the full creative spectrum, from campaign-style motion through to low-fi organic feeling content. They bring ideas and brands to life, ensuring the thinking behind our creative lands in the context of social. Operations Team: An essential team of highly organised individuals ensuring the volume and scale of creative that we put out remains slick and well oiled. Each of our team members is empowered to work and communicate closely with each other at all levels of the business. THE ROLE We’re looking for an Account Director (Paid Social/Creative background) to join us who is excited about taking on a new challenge and quickly growing with us as a business. Day to day, you will be leading a pod of Creative Strategists, Designers and Ops specialists with a core remit to oversee the client experience, ensuring their long term growth & partnership with Aura. Alongside being the lead strategic contact for your clients, you’ll also be part of the full client lifecycle, including leading pitches and onboarding new clients. You must be switched on, commercial, empathetic, ambitious, a natural leader with a positive attitude and a desire to learn new things, as well as the ability to pick yourself and your team up after making mistakes. Ideally you should have at least 6+ years’ experience in performance marketing specifically, in an eCommerce focused role, either agency or client side, with a core focus on paid social or creative. We aim to delight our clients at every turn, so your client services skills will need to be exceptional - this is arguably the most important trait. This is a pivotal role in the company as we continue to scale, and one where you’ll be instrumental in helping develop the talent within the agency itself too. You’ll be playing a vital role in helping grow not just Aura as a business but the wider Consumed Group too, and helping shaping some of the best consumer ecommerce brands in the world. We have regular company socials, hangouts, events and meet-ups, with a real focus on maintaining our company culture. So if you’re enthused by being surrounded by a fun, high performing team doing some industry leading work who challenge and bring out the best in each other, we want to hear from you! Here are some things you should know about how we work and what we expect as a team: Work smart and do work you’re proud of. Your time is your own. Manage it well. Our clients are our partners, always do the right thing for them. Always be learning. Embrace failure, we learn the most when we make mistakes. Get involved and enjoy yourself, life’s too short to take things too seriously. THE PACKAGE • Hybrid working - remote/ in-office, • A supportive, inclusive environment for you to thrive no matter your background, • Support and flexibility for parents to do their best work while recognising childcare responsibilities, • London office, • Old Street Roundabout, • Outdoor roof space, • Bike storage, showers, meditation room, • Gym, • Performance based bonus scheme, • Growth Shares in the business, so you benefit from a future liquidity event, • New business bonus scheme - company profit share, • 25 days’ holiday, • Learning and development budget (books, courses, events etc.), • Pension scheme (3% employer, up to 5% employee), • As Meta and Google Business Partners, you’ll get direct access to Meta & Google for confidential first-dibs insights on new tools and creative approaches, certifications, workshops, sponsored events and a whole host of exclusive networking, learning and development benefits for you and your clients, • A load of perks. Exclusive discounts and rewards at over 30,000 brands, cinemas & retailers for you + up to 10 family or friends, • Work Macbook, • Home office set-up including screen, keyboard, mouse, chair etc - anything you need to be comfortable and do your best work. We're doing something different and exciting here whilst putting our team’s happiness & growth at the centre of our entire business - thanks for taking the time to read this and learning about Aura Ads. We’d love to meet you. Please do connect with and send Daniel a message on LinkedIn, or ping him an email () to say hi, and we can get a time to chat. We look forward to hearing from you. Daniel, Ryan & Tom Founders Aura Ads WHAT THE TEAM ARE SAYING “A company that really cares about its employees • Growing company with loads of room for progression and development., • No silly long hours, I never find myself working super late like many other agencies expect., • Great team, everyone is a true professional as well as being kind and fun to work with., • I really feel the company cares for me! If I have ever have an issue with anything they attend to it immediately and make sure it's sorted., • Client-base is varied and fun, a nice mix of well established companies and exciting newer ones., • Very transparent structure. No "senior secrets" that some companies have, everyone is in the loop., • Always plans for a drink/social, team vibes are great, • Lots of freedom! Everyone is trusted to deliver their best work, no clocking-in/out or someone constantly checking on what you're doing. This is a really nice environment to work in.

Job Title: Data Engineering Manager Job Type: Full Time, Permanent Location: London, Hybrid (3 days in the office a week) Role Purpose At Travelex we are developing modern data technology and data products. Data is central to the way we define and sell our foreign currency exchange products. Our relationship with our customers is deeply data-driven. The data engineering manager (DEM) owns the design and delivery of all data flows to and from our data platform, underpinning crucial data products. The DEM is responsible for a significant transformation Travelex is going through, with event-driven and transactional enhancements to our enterprise data architecture, alongside expansion of our data warehousing function to support a wide range of data integrations. Main Responsibilities: Leadership & Strategy • Work with the Director of Data Engineering and IT Leadership to enhance the company's data maturity., • Maintain strong business alignment by engaging with leaders across domains and geographies., • Ensure data engineering initiatives match evolving business priorities., • Promote a product mindset, balancing technical efficiency with clear business value. Team Management • Lead the Data Engineering team, providing supervision, coaching, and professional development., • Work with the Data Delivery Manager to improve team productivity and velocity., • Oversee planning sessions, standups, retros, and team meetings., • Define and deliver technical goals & OKRs in collaboration with the teams. Technical Leadership • Own the architecture of the company's data platform, ensuring scalability, reliability, and security., • Drive modernisation by transitioning from legacy systems to a lean, scalable platform., • Act as a lead expert for technologies such as AWS, DBT, Airflow, and Databricks., • Establish best practices for data modelling, ingestion, storage, streaming, and APIs. Governance & Standards • Ensure all technical decisions are well-justified, documented, and aligned with business needs., • Lead reviews and approvals for Data Engineering, Data Science, and Data Visualization projects via data architecture review board., • Promote best practices in data governance, security, data protection, and risk management. Operational Excellence • Oversee monitoring of live data products and lead response to data incidents., • Drive improvements in data quality, working with data owners and managers., • Collaborate with engineering teams to ensure seamless system integration., • Advocate for reducing technical debt while balancing resource constraints. Innovation & Continuous Improvement • Stay updated with industry trends and recommend relevant technologies., • Lead analysis, assessment, and design activities, influencing key decisions., • Foster collaboration with data analysts and data scientists to develop impactful data products. Requirements – Skills and Experience To qualify for the DEM role, experience and skills from the list below are required. Essential: • Strong leadership: An inspirational leader, engaging team player, and curious listener., • Excellent problem-solving skills with experience in complex data products., • Expertise in data engineering and cloud engineering, including data ingestion, transformation, and storage., • Significant hands-on experience with AWS and its data services., • Expert-level skills in SQL, Python, DBT, Airflow and Redshift., • Confidence in coding, scripting, configuring, versioning, debugging, testing, and deploying., • Ability to guide and mentor others in technical best practices., • A product mindset, focusing on user needs when designing deliverables., • Experience in designing technology solutions with complex end-to-end data flows., • Experience in implementing data governance, including data cataloging, data lineage tracking, and metadata management to ensure data accuracy, accessibility, and compliance. Preferred: • Experience with Databricks, • Understanding of how data platforms interact with marketing and customer engagement platforms., • Knowledge of service-oriented architecture, including exposing and consuming data via APIs, streams, and webhooks., • Good understanding of security and data protection best practices., • Familiarity with compliance and regulations, such as GDPR, PCI and FCA., • The flexibility to adjust your delivery approach to business needs, including mixing elements of Kanban, Scrum, Lean and our own custom practices., • The passion to stay up-to-date with the latest advancements in your field, exploring new tools and methodologies., • The curiosity to understand the business, its requirements and culture., • Your own unique style or way of working, which will make our team diverse and original. Why Travelex? To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of several digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce, and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role: Senior AI Engineer – M&A & Platform Modernisation Location: London (Hybrid) Employment Type: Permanent Level: Senior / Lead Reporting to: Head of AI / Engineering Director Role Overview We are looking for a Senior AI Engineer with deep experience operating in M&A environments and delivering AI‑enabled application and platform modernisation (“ACP‑isation”) initiatives. This role sits at the intersection of AI engineering, cloud platforms, and enterprise transformation, supporting acquisitions, carve‑outs, and post‑merger integration through scalable, production‑grade AI solutions. You will work closely with architecture, cloud, data, and business stakeholders to accelerate value realisation across complex technology estates. Key Responsibilities AI Engineering & Delivery • Design, build, and deploy production‑grade AI/ML solutions, including:, • LLM‑enabled applications (RAG, agents, copilots), • Predictive models and intelligent automation, • AI services embedded into modernised platforms, • Own end‑to‑end AI lifecycle: discovery, PoC, productionisation, monitoring, and optimisation, • Support technology due diligence from an AI, data, and architecture perspective, • Analyse and rationalise overlapping application stacks, data estates, and AI capabilities, • Design AI‑led approaches for:, • Post‑merger integration, • Carve‑outs and separations, • Rapid capability uplift in acquired entities, • Lead AI components of application modernisation and platformisation programs, • Migrate legacy or fragmented AI workloads to cloud‑native, containerised platforms, • Embed AI into modern architectures:, • Event‑driven systems, • Microservices, • Data platforms and control planes, • Work with cloud and enterprise architects to define target AI architectures, • Collaborate with product owners, data engineers, and platform teams Core Technical Skills • Strong hands‑on experience with Python, and at least one of:, • TensorFlow, PyTorch, scikit‑learn, • Practical experience with LLMs and Generative AI, including:, • Prompt engineering, • Retrieval‑Augmented Generation (RAG), • Agentic workflows, • Experience deploying AI on cloud platforms (Azure, AWS or GCP), • Proven experience working in M&A, carve‑out, or post‑merger integration contexts, • Comfortable operating in ambiguous, high‑pressure transformation environments, • Application and platform modernisation (legacy → cloud‑native), • AI embedded into enterprise platforms, control planes, or shared services, • Strong stakeholder communication and documentation skills, • Ability to balance speed vs. risk in commercial M&A situations, • Experience in regulated environments (financial services, healthcare, energy), • Exposure to Responsible AI, model governance, and AI risk management, • Knowledge of integration patterns for multiple ERP, CRM, or core systems, • Previous experience in consulting, PE‑backed organisations, or scale‑ups

A leading London-based creative events agency is looking for an experienced Account Director to lead key B2B accounts and deliver high-impact live experiences that drive real business value. This is a senior, client-facing role for someone who thrives at the intersection of strategy, creativity and commercial delivery. You’ll act as the trusted partner to clients, building deep relationships, understanding their culture and objectives, and shaping insight-led experiences that go beyond the brief. From pitch through to live delivery and post-event evaluation, you’ll steer complex projects end-to-end, guiding multidisciplinary teams across creative, content, production and logistics. Commercially sharp and operationally strong, you’ll own budgets, protect margins and ensure projects are delivered on time and on brand. Alongside delivery, you’ll identify and convert organic growth opportunities, contribute to new business pitches, and play a visible role in strengthening long-term client partnerships. We’re looking for someone with 5+ years’ agency experience within events, experiential or integrated communications, with proven B2B exposure. You’ll be confident influencing senior stakeholders, leading multiple workstreams simultaneously and bringing calm, solutions-focused energy to fast-paced environments. Hybrid working, central London. If you’re ready to lead ambitious brand experiences and grow meaningful client relationships, I’d love to hear from you.

Client Facing Project Director - Events Agency London £Excellent + great benefits Amazing hybrid (2 days a week in office, 3 from home) project delivery & client services opportunity to join this fantastic creative events & production agency in a hands on Account / Project Director role! The agency This leading events and production agency delivers a range of creative and communication led events for a range of big name brands, from internal events to conferences and awards they are one of the leaders of the industry when it comes to event activation and production. Due to exciting growth in existing accounts and new business wins we are now supporting them with an Account / Project Director to join their team. The Role This is a brand new role for an Account / Project Director to join their vibrant team! With excellent client stakeholder management, this role will nurture and develop accounts ensuring that the accounts are networked, seeking out new business opportunities across the client. The role is also very hands on and has a strong production bias as well as - you will oversee the execution of live event projects through the team. About you With a delivery background in event production as well as excellent client relationship skills, you will understand integrated projects and campaigns and be a fantastic account lead. Ideally we are looking for event or production agency experience for this role, and a breadth of projects from internal comms kick offs, employee engagement events and live conferences / awards and gala dinners. Get in touch for more info and we can tell you more! You can register your details if you are interested in other positions - we specialise in events, production, AV, creative, marketing, comms & advertising.

Event Director – Digital Infrastructure £75-90,000 DOE + Bonus + Benefits London (Hybrid x2 days office) My client is a long-standing and trusted provider of large-scale, international networking events, memberships and news covering the complete digital infrastructure ecosystem. New role has been created for an experienced Event Director. Role Summary: The Event Director leads the end-to-end strategy and delivery of 1–2 strategically significant events, driving commercial performance, align all functions around a coherent event vision. You will manage and mentor a team of producers and work cross-functionally with content, marketing, operations, and sales leaders to deliver world-class event experiences. Events Leadership & Strategy • Lead product strategy for a defined event within the portfolio., • Conduct extensive research, analyse data, competitive landscapes, addressable market, identifying trends and opportunities, • Translate portfolio objectives into actionable plans for each event — including value proposition, audience growth, feature innovation, and brand positioning., • Shape the overall roadmap and identify new opportunities for event launches. Commercial & Performance Ownership • Work with commercial and marketing leads to define pricing, sponsorship packaging, and strategies, • Track performance metrics, • Project manage the full delivery of your events. Inspire and influence your project team to work towards the same targets, objectives and milestones Product Development & Innovation • Secure key speakers from the digital infrastructure landscape, • Identify and form key partnerships with influential stakeholders, • Identify and pilot new product features — such as advisory councils, awards, innovation showcases, and digital matchmaking tools. Market Intelligence & Stakeholder Engagement • Conduct ongoing market analysis to track industry trends, and audience needs., • Create segmented engagement strategies and adapt content to cross-channel campaigns, • Originate and curate high quality content to fuel marketing campaigns Team Leadership & Collaboration • Lead and mentor senior conference producers, providing mentoring, development., • Foster a high-performance culture focused on collaboration, commercial accountability., • Work closely with Content, Marketing, Operations, and Sales leaders to define strategy Experience Required • 8+ years’ experience in B2B events, media, or community-led businesses, including 4+ years in a large-scale event leadership position., • Proven success of leading 3000+ person events., • Proven ability to grow event brands commercially and strategically.

Job Purpose As Associate Creative Director, you will be responsible for taking the creative lead on experiential projects and/or portfolios for GPJ, depending on level and experience. Working within project teams and alongside the ECD, your role is to drive the creative vision to ensure the delivery of inspiring marketing solutions, that exceed our clients' expectations, meet their budget requirements and fulfil GPJ’s business goals. Our experiential offerings span a wide range of contexts, channels and purposes; from live-events to virtual events, from screen based content to immersive technologies. To maintain our position at the forefront of change requires us to deliver experiences which raise the bar for our industry, meeting an ever growing client demand by championing purposeful & exciting work. Alongside the Executive Creative Director, Exec Director Creative Innovation and members of the creative team, you will play a leading role in the development of concepts and will be responsible for presenting coherently and in a compelling manner the ideas and direction for specific events to clients and others. Imagining something different, more engaging or exciting – always looking beyond the boundaries of current knowledge for new possibilities. In doing so, our Associate Creative Director will actively approach stakeholders with more than just a mood board and design, but a compelling idea that works across channels and clearly drives business impact for the client. As Associate Creative Director/Creative Director, you must work well as a leading member in a team environment; getting hands-on to clearly communicate your ideas and concepts to clients, managing and inspiring a team to deliver on projects, as well as working effectively with other departments within GPJ. Key Responsibilities • Deliver brilliant, inspiring concepts/ideas, including appropriate use of technology for our clients. You’ll be working on large scale projects as well as small. For example, you could be overseeing multiple experiences for a client, ensuring consistency in communication and design. Or you could be working on a large scale event owning a particular area or aspect of the experience., • Bring in the right experts and manage them to execute award winning/critically acclaimed experiences, activations and campaigns., • Experienced in motivating creative teams in an atmosphere where all participants are heard and respected, leading teams to inspiring work, and making the process fun., • Work in collaboration with account teams to develop realistic client proposals given the constraints of time and budget, to focus on the high impact areas of opportunity, and to create and deliver outstanding presentation which sell the idea., • Consider how the idea or experience can be extended to further reach and impact via social media, digital marketing and OOH., • Contribute to creative and agency culture, inspiring teams to do their best work, • Collaborate with creative leadership to create high-quality, strategic presentations that exceed client expectations through copywriting, sketches, renders, mock-ups, and presentations, • Excel at managing team workload and meeting tight deadlines, • Lead planning and strategy sessions resulting in clear creative briefs, • Lead project creative teams, overseeing work and ensuring execution is consistent and of the highest quality output, • Work closely with Creative leadership to establish agency best practices and standard ensuring our leadership within the industry, • Supervise account-based creative teams day-to-day to ensure their success, • Drive the education of members of the GPJ creative team, making sure effectiveness is front of mind when designing experiences., • Understand the client’s business and communication needs and their key proposition in order to deliver work that’s on brief., • Line management of junior team members within the creative team., • Keep abreast of innovation and industry standards and share this with the organisation., • Able to get hands-on to deliver client-ready presentations that clearly convey your ideas and concepts to the rest of the team and clients alike, ensuring they deliver on the strategy and, • Collaborate with producers after the sale to ensure creative integrity, be a creative resource to the team as client needs or budget changes, and further develop the relationship with the client., • Support with the development of thought leadership or marketing initiatives., • Attend industry events and exhibitions and provide feedback for the team . About you We seek a passionate, original thinker with proven creative expertise across a range of media. Acting as the lead on specific projects this role requires strong communication skills to team and clients at all levels. Confidence to brief effectively and work well in a team environment are as important as an ability to excite clients with our concepts. You will be able to drive the creative vision of our face-to-face communication projects from inception right through production to completion. • You communicate with clarity, conviction and persuasiveness tailored to different situations, • You demonstrate 'active' listening skills in a variety of situations, seeking out others' ideas, are open to them and are able to take action where appropriate, • You are able to build effective relationships, able to understand and respond to the agenda of others and are able to help unlock future client opportunities, • You think creatively to deliver ideas and solutions as well as solve problems, • Proven ability to sell work to prospective and existing clients, • You are interested in the latest developments in the industry and keep up to date with the latest tools, • You are a collaborative, consultative team player with enthusiasm, passion and drive, • If you have a ‘roll-your-sleeves-up’ approach and a strong portfolio to show, we’d love to hear from you. Your Background, Skills & Experience • ACD (10+) years experience as a creative thinker and doer - conceptual thinking and ability to develop the idea through use of design tools, sketches, and AI tools, • Broad client experience consistent with our portfolio of progressive and sector defining client brands., • Excellent verbal, written and listening communication skills as well as creative and artistic presentation skills., • Experienced in leading conferences and/or B2B experiences, • In-depth knowledge of brand positioning, industry trends., • Ability to convey ideas in an oral presentation in an exciting and engaging manner., • Can convey complex concepts clearly through written presentations., • Ability to work in collaboration with the internal departments in bringing concepts to life and finding innovative ways of achieving this within a client budget without compromising on quality, • Strong communication skills and the ability to enthuse and motivate clients and colleagues alike., • Experience in having day-to-day responsibility for project delivery with the knowledge that you will have a Executive Creative Director to guide when needed., • Experience of the live environment / experiential delivery and its specific pressures., • Nice to have - knowledge of sports marketing industry and passionate about a wide range of sports. This role requires 3 days per week on site in our London office (Tues to Thurs)

A leading international boutique professional services firm based in Mayfair is looking for a BD Operations Executive to join their team. They are a driven and hardworking team of individuals working with top business leaders around the world. This role offers huge scope for progression and with many interesting projects in the pipeline. As the BD Operations Executive you will take day to day ownership of their Salesforce platform, oversee end-to-end client engagement processes, and drive internal efficiency initiatives. You will work closely with the Operations Director and provide support on business-critical projects that align with their strategic growth objectives. Key Responsibilities 1. Salesforce & CRM Management • Serve as the product owner for Salesforce across the business ensuring full adoption and effective use across teams., • Lead Salesforce-related initiatives including new org setups, integrations, and optimisations—managing internal stakeholders and third-party consultants., • Deliver tailored user training, onboarding, and ongoing technical support., • Maintain data quality and develop reports and dashboards to support strategic decision-making., • Design and execute campaigns using Salesforce tools (e.g., iContact, email marketing, campaign tracking). 2. Client Engagement & Process Management • Manage the full client lifecycle: onboarding, contracting, delivery tracking, billing, and reporting., • Oversee and update documentation such as Statements of Work (SOW), Client Review Calls (CRCs), mentor fee summaries, client end dates, and mentor capacity charts., • Ensure client data accuracy and consistency across the CRM and operations platforms., • Work closely on team engagements with the Client Director to produce accurate budgets, time management reports and Statements of Work producing an accurate analysis of costs and time spent against budget on each engagement. 3. Operational Systems & Process Improvement • Monitor and manage daily operations, recommending and implementing system enhancements., • Provide tools, documentation, and training to support operational best practices., • Act as a key contact for procurement-related queries and contribute to vendor and contract management processes. 4. Strategic Project Management • Work closely with the CEO and BD team on high-impact business projects aligned to the strategic plan., • Support the development and execution of go-to-market strategies for new services or client initiatives., • Coordinate input and resources from the BD team to ensure timely and successful project delivery., • Track and report on project milestones, risks, and progress to leadership teams. Required skills and experience: • Proven experience in Salesforce (or similar CRM platform) management, ideally in a product owner or administrator capacity., • Strong knowledge of client lifecycle processes, sales operations, and business development support., • Demonstrate success in driving operational efficiency and managing complex projects., • Strong analytical mindset and attention to detail, with ability to generate data driven insights., • Exceptional communication and interpersonal skills; confident delivering training and engaging stakeholders., • Experience with procurement, legal documentation, budgeting, and event logistics preferred. This is a hybrid role- 3 days in the office, 2 days working from home. Hours are 9am-5:30pm. Salary up to £55,000 plus discretionary bonus plus benefits

Head of Learning & Development London (1–2 days per week in office) | Full-time (4 days considered) £80,000- £85,000 base + benefits Hawkwood is partnering with a private equity-backed, high-growth SaaS group operating at meaningful scale across the UK and internationally. The group serves over 14,000 customers and employs 600 people globally. Revenues have grown significantly in recent years, with further acceleration planned following a recent reinvestment. The business is now entering its next phase: continued organic growth, M&A activity, AI-enabled product expansion, and a likely exit event within a 3–5 year horizon with Learning & Development a strategic priority. This is a newly created Head of Learning & Development role, reporting to the Group Talent Director, with a clear mandate: review, refresh and relaunch a group-wide L&D strategy that supports performance, productivity and progression at scale. There is strong executive sponsorship and a meaningful annual L&D budget & the foundations are in place. What’s now required is a senior, commercially astute operator who can bring clarity, cohesion and pace. You will operate group-wide initially, establishing a holistic L&D philosophy across all operating companies, before driving divisional implementation. You will lead a small, international team with the autonomy to shape structure and delivery models, balancing strategic design with pragmatic execution. This is a hands-on leadership role in a fast-scaling, performance-focused tech environment. It requires credibility with engineers, commercial teams and senior stakeholders alike. What you'll do: • Review, refresh and relaunch the group-wide Learning & Development strategy, ensuring alignment to commercial priorities and growth plans, • Design and deliver a clear, visible L&D roadmap spanning leadership, management capability, technical upskilling and compliance, • Own and evolve the group leadership development journey for both existing and future leaders, • Lead a structured manager upskilling programme across a fast-growth, PE-backed environment, • Spearhead AI upskilling initiatives, tailoring learning pathways by function (e.g. engineering, support, commercial) to drive productivity gains, • Design distinct learning journeys for software engineers alongside commercial and operational teams, • Oversee and optimise a £400–500k annual L&D budget, balancing internal capability building with external partnerships, • Partner closely with senior stakeholders to translate business strategy into actionable learning interventions, • Support integration of newly acquired businesses into the group learning ecosystem, • Lead and develop a small international L&D team, setting expectations around ownership, delivery standards and impact measurement You will bring: • Proven experience designing and leading L&D strategy within a scaling tech or SaaS organisation of 500+ employees, ideally in a private equity-backed environment, • A strong track record of building structured development pathways for software engineers alongside commercial and operational teams, • Experience creating clear progression frameworks that link skills, competencies and learning to career advancement, • Confidence shaping a group-wide L&D philosophy across multiple business units and geographies, • Commercial acumen, understanding how L&D drives productivity, retention and delivery against ambitious growth and EBITDA targets, • Experience partnering with subject matter experts to design AI and digital upskilling journeys tailored by role type, • Credibility with senior stakeholders, able to communicate succinctly and influence time-poor leadership teams, • Experience leading small, internationally distributed teams and operating effectively in hybrid and remote environments, • A pragmatic, hands-on approach, comfortable building structure in a fast-paced scale-up where not everything is fully formed, • Experience delivering blended learning models, combining internal design with targeted external providers, • Willingness to travel occasionally across UK and international offices We recognise how competitive the current market is for senior People professionals, and Hawkwood is committed to providing a confidential, fair and positive candidate experience throughout. If you’re interested in exploring this opportunity, please apply via this LinkedIn advert rather than by email or direct message. This ensures every application is reviewed fairly and consistently.

SUMMARY To lead the operational strategy for all TMT Finance events, prioritising excellence in all aspects of delivery and onsite experience. As budget owner, responsible for designing and maintaining the event P&L, recommending investment priorities and managing all direct costs. A key customer-facing role that’s responsible for ensuring event delivery that’s operationally seamless and experientially innovative for TMTF customers, external and internal. Working closely with the Event team and wider business stakeholders to ensure overall success of every aspect of the event in line with business objectives. This role is pivotal to scaling our global events portfolio and will champion innovation, process optimisation and customer‑centric thinking across all touchpoints. KEY RESPONSIBILITIES General • Direct and oversee operational delivery of each TMT Finance event (conferences and awards) – currently EMEA (London), APAC (Singapore) and USA (New York) plus any other event products planned by the company, • Be the functional lead and the ‘face’ of Event Operations, contributing to departmental strategy and presenting at company meetings as required, • Lead the Event Operations team, while working closely with Commercial, Production and Marketing to ensure operational excellence, • Manage and professionally develop the Event Operations team members, • Review and develop as necessary processes and best practice guidance for all Events and Awards delivery, prioritising cross-functional alignment and clear ownership, • Work with wider company to understand and facilitate their objectives at each event. To include working with the Subscriptions and Editorial teams to meet their requirements for successful event delivery, • Attend event industry functions where possible to develop ideas, network with industry peers, learn about new initiatives and broaden knowledge of conference management and the onsite experience, • Establish a culture of continuous improvement, ensuring the team proactively identifies operational efficiencies and opportunities to enhance event quality Budget • Responsible for creating, holding and maintaining the budget – presenting the initial plan to MD/FD and meeting regularly with MD to update on tracking and variances. Set timelines for when budget items should be submitted/updated, • Include anticipated spend at budget creation by obtaining draft quotes from suppliers in advance, • Monitoring event P&L and setting meetings to discuss any concerns, • Model cost scenarios and ROI projections to support data-led decision-making around investment in new initiatives Attendee Experience • Build an overarching and event-specific onsite strategy that’s focused on increased customer engagement and elevated experience, • Evaluate and prioritise investment in key areas including onsite event tech, entertainment and additional add-on events that will elevate the attendee experience, • Source ideas from other shows and build a case for implementation at TMTF events, • Develop a measurement framework for attendee engagement and satisfaction, ensuring insights are captured and fed into future planning cycles Event Delivery • Accountable for overall operational delivery of each and every event, striving to hit targets for attendee engagement and satisfaction metrics (NPS) while managing agreed spend on direct costs, • Direct and prioritise workload of Event Operations Manager, ensuring highest standards of quality in preparation and execution, • Create and manage staffing plan for onsite delivery, • Lead the team onsite, acting as the highly visible and front-facing director of all delivery aspects, • Responsible for developing and submitting for approval a Risk Assessment per event, and for ensuring adherence to H&S frameworks Venues • Event venue sourcing – work to a 2- or 3-year cycle for each event (where possible), • Create a venue sourcing brief and lead on contracting negotiation, ensuring the best possible rates are secured, • Ahead of each event, set up site visits for future venues (following and future years), • Work with event team to map event flow and ensure optimal use of space against the agenda and wider programme, • Evaluate offsite venues for add-on/private events with a KPI of 3 final options per add-on/private event, • Build and maintain a venue performance database to support future decision‑making Contractors • Source contractors for each event – work to a 12-month cycle for each event (to include AV, furniture, graphics, sponsorship items as applicable), • Create a specification for key suppliers, • Contract negotiation, always ensuring best rates, • Liaise with Sponsorship, Production and Subscriptions on their requirements from contractors (e.g. AV setups and branding opportunities) Sponsors • Work with the Sponsorship Sales team to present branding/physical inventory and ideas for each event, including a detailed summary of possibilities based on venue, • Lead the post-sale relationship plan for sponsors, including management of their requirements and execution of package details per contract, • Design and imbed process for post-sale communications with sponsors, working with Sales and Marketing to ensure consistency of tone and messaging, • Create a structured sponsor fulfilment reporting process to demonstrate value and support renewals Business Operations • While the role sits firmly within the Events department, contribution as required to designing and implementing wider company policies around relevant areas of overlap, including company travel, expenses, risk and H&S, • Evaluate, negotiate, propose and manage the event insurance policy, • Work with Finance to improve and streamline processes around supplier management, invoice processing and tracking, • Develop dashboards and operational KPIs to track efficiency and effectiveness REQUIRED EXPERIENCE & SKILLS • Minimum of 7 years’ experience in B2B event operations, • Minimum of 1-2 years' experience in a leadership/management role, • Experience of running events for finance, professional services or a related industry preferred, • Strong financial acumen, with prior experience of budget ownership and cost management, • Experience of high-value contract negotiation, including £500k+ venue contracts, • Meticulous attention to detail in both planning and execution, • Collaborative, with an ability to work across the Events team and the wider business, • Excellent presentation skills and ability to communicate a vision to senior leadership, • Innovative, with a strong eye for customer experience design and delivery, • Strong project management capability, with the ability to balance multiple large-scale projects simultaneously WHY JOIN US? • Be part of a high-growth premium events business: Opportunity to help shape the future of a rapidly-scaling global events portfolio and influence business-wide strategic direction, • Flexible Working: Hybrid model: 3 days in our Central London office (Tues–Thurs), 2 days remote, • Time Off & Wellbeing: 25 days annual leave + your birthday off, competitive pension scheme, Employee Assistance Programme with 24/7 confidential support, perks platform with discounts and rewards, paid personal and group volunteering. Annual charitable donations from company profits, • Culture & Environment: A bright, spacious office with breakout spaces, a library, and social areas including pool, darts, and table tennis. We offer a collaborative, values-led culture built around Real People, Real Relationships, Real Intelligence, and Real Impact, • Vibrant Location: 32 Lafone Street, London SE1 – just minutes from London Bridge Station About TMT Finance Founded in 2009, TMT Finance empowers decision-makers in digital infrastructure through actionable intelligence, proprietary data, and exclusive industry insight. Our platform is the go-to source for M&A, financing, and investment intelligence across the datacentres, fibre, telecoms, towers and cloud subsectors. Our flagship live events and awards programmes are market-leading, connecting the most senior dealmakers in digital infrastructure across EMEA, APAC and the US. We’ve grown 40%+ annually over the past five years and are scaling rapidly - with major investment in product, expansion into the US and APAC, and plans to grow from 65 to 100+ employees in the next 3-5 years. We’re looking for driven, strategic thinkers who thrive in fast-paced environments and want to make a real impact. TMT Finance welcomes applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith, or disability. All appointments will be based on merit and a fair and transparent process.

We’re looking for a proactive, personable Personal Assistant to join a fast-paced media agency. Supporting the Sales Director and wider Commercial team, you’ll provide high-level PA support, which will predominantly consist of extensive diary management, travel logistics and event planning. This is a fulltime position, office based 4 days a week in the West End, working 9am - 5.45pm. They are a small, successful agency with around 10 employees and a fun and friendly environment. Key Responsibilities Executive Support • Provide proactive diary and administrative support to the Sales Director, • Coordinate and organize internal and external meetings, often with last minute changes, • Organise international travel, both business and private holidays, • Organise events for clients - there are two skiing trips planned in 2026 as well as smaller day trips including golf and sports events, • Manage expenses, purchase orders, and departmental budgets., • Prepare professional presentations, documents, and reports., • Build strong working relationships with internal teams and external partners., • Support onboarding and offboarding processes, including new starter coordination. You’re a confident communicator and trusted right-hand to senior leaders. You can balance multiple priorities while staying calm, organized, and positive. You’ll bring: • Excellent communication and relationship-building skills., • Impeccable attention to detail and accuracy., • Discretion when handling sensitive information., • Strong organizational and problem-solving abilities., • Experience managing changing priorities in a fast-paced environment., • A proactive, flexible, and can-do attitude., • Proficiency with standard office and collaboration software.

Position Title: Event Audience & Hosted Recruitment Director Reports To: Group Marketing Director, Europe & APAC – Northstar Travel Group Teams responsible for: Buyer Relations Team, telemarketing staff Products responsible for: Northstar events mainly in Europe, plus USA and Asia Pacific Direct Reports: Account Manager, Buyer Relations team and temporary telesales staff Works with: Senior management plus event, marketing, hosted buyer, data and sales teams Office Location: London, hybrid working About Northstar Northstar Travel Group is the leading business-to-business media company providing information and marketing solutions for the global travel industry. The company owns 14 media brands connecting 1.3M industry professionals through a comprehensive portfolio of digital, social, print and more than 100 events in 13 countries. Purpose The role is responsible for recruitment and engagement of senior-level buyers for Northstar Travel Media across its events / products: • Recruit delegates both personally and via the buyer relations team / telemarketing team., • On-going relationship management of buyers with the aim of securing them at Northstar events., • Is responsible for building, updating, cleaning & maintaining buyer databases for this purpose., • Leads the buyer relations and telesales team including recruitment, training, budgets and hitting KPIs., • Supports the hosted buyer and event team to deliver the delegate programmes in the lead up to and onsite at the events., • Reports numbers and targets accurately on a regular basis. Key accountabilities • Is responsible for delivery of agreed hosted buyer and delegate attendees and uses necessary strategy and tactics to deliver targets., • Ownership of the hosted buyer / event delegate databases including liaising with the data team to request and return data for the campaigns., • Manages buyer relations team to strategically find and recruit buyers to Northstar events throughout the year., • To plan and manage resource as and when required. To ensure team is trained, understands the product/show, that data is handled correctly and within GDPR guidelines. This includes overseeing the team’s day to day activities and regular 121s., • Is responsible for the recruitment budget including temporary staff and incentives and ensuring spend is within limits., • Is responsible for group coordinator recruitment including all necessary documentation, administration and reporting for this channel., • To manage the relationship with the external qualifier (if using) and being the qualifier of last resort if either the external qualifier or HB recruitment team are unable to reach a decision on suitability of buyer., • Has personal target and is responsible for actively making calls during campaigns to reach this target., • Looks to deliver the highest standard of quality in inbound and outbound calls via the team., • Assists hosted buyer & event teams to drive appointment numbers on request, and where necessary, exhibitor or sponsors appointments to fill any shortfall., • Supporting the hosted buyer & event teams to deliver the programme in the lead up to and onsite at the events., • Reporting numbers and targets on a regular basis., • Is responsible for vetting buyers across the events based on each event’s buyer criteria., • Is involved with advisory boards, workshops and other events as required., • Works closely with the marketing, sales, data, operations, and hosted buyer teams to achieve goals, feeding any industry knowledge back to the departments., • Researching and canvassing for new business., • Representing the events by attending many relevant industry events to ensure targets are met, industry expertise is expanded, and industry networks are rapidly developed. SUCCESS MEASURES • A proven understanding of and commitment to, growing the hosted and other delegate programmes through a business development approach., • Ability to manage and distribute data in a priority order., • Able to plan and work to a sales strategy., • Shows ability to think creatively to find solutions to reach targets., • Shows exemplary work ethos and actively gets ‘stuck in’ by making calls to drive numbers at times when resource is low / falling behind targets., • Strong project and time management abilities when required to juggle campaigns at similar times., • Excellent communication skills – verbal and written., • Ability to respond quickly when solving problems or complaints., • During live campaigns and events where a telesales team is available, a minimum of 25% of your time is spent on making delegate recruitment calls within the managerial role., • During small events, and with no telesales team, 75-100% of your time is spent on making delegate recruitment calls. BEHAVIOURS AND KNOWLEDGE • Highly organised with significant attention to detail., • Proven ability to manage a heavy workload and conflicting deadlines., • Self-motivated and able to lead team by example., • Team player., • Good data knowledge and abilities., • In-depth knowledge of all the technology required for this role including registration systems, diary systems and telephone systems., • Understanding USPs and benefits of own and competitor products., • Monitor competitor offering and websites to seek out new ideas., • Understanding market trends and developments to maximise sales opportunities. Please send your cover letter and your resume to . We offer a competitive compensation package, strong benefits and a dynamic and exciting culture.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview We are seeking an experienced and dynamic Senior Director of Infrastructure Operations Engineering for EMEA. Infra Ops Engineering focuses on ensuring that the infrastructure and systems within our Data Centers are robust, reliable, and capable of meeting the demands of continuous operation with minimal downtime. They have a multi disciplined team that consists of Electrical, Mechanical, Controls and permitting subject matter experts that are involved from the concept design through to the handover of the project and providing ongoing support for teams in the field for the full lifecycle of the building. Essential Job Functions • Oversee the management and administration of Infrastructure Operations teams supporting DC design, delivery and operations, • Build, mentor, and scale high-performing engineering teams across various disciplines. Foster a collaborative, results-driven culture within the engineering, • Partner closely with Field Operations to ensure maximum uptime and compliance, • Provide strategic direction for ops engineering activities, including safety, testing and validation. Align engineering initiatives with VDCs overall business objectives., • Work closely with other departments (e.g., Design, Sales, Operations) to ensure engineering initiatives support customer needs and business priorities., • Develop and implement engineering processes, tools, and metrics to ensure high efficiency, quality, and scalability of engineering operations., • Ability to set a strategic vision for technology and engineering, balancing long-term goals with immediate business needs., • Excellent communication skills with the ability to present technical concepts to non-technical stakeholders and senior leadership., • Exceptional analytical skills with the ability to address complex engineering challenges and deliver innovative solutions under pressure., • Passionate about working in a high-growth, fast-paced environment with a focus on innovation, sustainability, and collaboration., • Drive the development and implementation of improved standards for safety, maintenance and scaling efforts. Job Requirements • Bachelor’s degree in Engineering, Computer Science, or a related field. Master’s in Engineering preferred., • Minimum of 10-15 years of MEP engineering experience, including at least 5+ years in a senior leadership role (Director of Engineering, Director of Engineering, or similar)., • Strong background in systems engineering, power distribution and advanced cooling systems (preferably in data centres or related industries)., • Proven experience building, leading, and scaling engineering teams in fast-growing organizations. Strong mentorship abilities with a focus on team development and career growth., • Strong background in industrial Safety, certifications, compliance frameworks (preferably in Data Cantre or related industry), • Track record of excellent communication, interpersonal, and stakeholder management skills, with the ability to influence and collaborate effectively across all levels of the organization., • Strategic problem solver with a hands-on approach to problem-solving and a passion for operational excellence., • Demonstrated expertise in reliability engineering and project management., • Consistent track record of excellent internal and external customer service., • Travel required is expected to be up to 25% but may increase over time as the business evolves. Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

Job description: We are an award-winning cleaning company specializing in high-end commercial clients, including luxury retail, education, corporate offices, and event spaces. Our strong reputation is built on sustainability and a commitment to our team of over 1,000 professionals. ROLE OVERVIEW This is a dynamic, field-based operational management role suited for a highly organized and resilient individual. The position requires patience, energy, and the ability to manage long working hours effectively. Ambitious candidates will find significant opportunities for career growth within the business. Package - £35,000 + car allowance (£350 p/m) REPORTING STRUCTURE • Reports to: Regional Operations Manager (ROM), • Indirectly reports to: Operations Director (OD), • Client Portfolio: Approx. 50 sites KEY RESPONSIBILITIES Client Management – Promptly and professionally handle client concerns. Team Leadership – Recruit, support, and develop cleaning operatives. Performance Management – Address underperformance in line with company policies. HR & Compliance – Collaborate with HR on employee relations and disciplinary matters. On-Site Presence – Maintain a strong, visible presence across client sites. Operations Oversight – Conduct audits, manage payroll timesheets, and ensure health & safety compliance. Budget Management – Ensure monthly site budgets are met. Supplies & Logistics – Order consumables and materials via the company’s online system. WHAT WE'RE LOOKING FOR ✔ Proactive & Hands-On – Able to multitask and take initiative. ✔ Highly Organized – A problem-solver with a ‘can-do’ attitude. ✔ Resilient Under Pressure – Maintains high standards in demanding situations. ✔ Detail-Oriented – Strong focus on quality and service excellence. ✔ Valid Driving License – Essential for travel between sites. IDEAL EXPERIENCE • Previous experience in a multi-site service or facilities management role with a strong client focus., • Willingness to work flexible hours, including evenings, weekends, and some bank holidays., • Experience in financial forecasting, budgeting, and analysis. BENEFITS • Enhanced maternity/paternity pay, • Subsidized gym membership, • Free fruit, snacks, and drinks in the office, • Genuine career opportunities with a ‘promote from within’ culture, • Continuous training and personal development programs, • Employee of the Quarter awards plus annual Cleanology Awards, • Regular company-funded social events throughout the year, • Cake and bubbles for all HQ birthdays, • Three fully paid sick days, • 25 days of annual leave, • Discretionary quarterly bonus

The Senior Facilities and Security Manager leads facilities operations, regulatory compliance (health & safety and fire safety), and security across all retail locations and the Head Office, while providing support on straightforward risk management and insurance matters. The role focuses on safeguarding the business, its people, assets, and reputation by ensuring every location is safe, compliant, and operating to luxury retail standards. With the support of a Facilities Manager, the role will take ownership of maintaining exceptionally high standards across all facilities operations. Working closely with Retail, Operations, HR, and Inventory teams, the role ensures a safe, secure, compliant, and resilient operating environment aligned with luxury retail standards. RESPONSIBILITIES: Facilities Coordination & Operational Oversight • Provide strategic oversight of facilities standards and operational readiness across all retail and office locations., • Work closely with Facilities Manager reporting into this role to ensure stores and offices are appropriately equipped and supported to operate effectively., • Oversee planned and reactive maintenance at a governance level, ensuring appropriate prioritisation and escalation., • Act as the senior escalation point for facilities‐related risks and operational issues and risks., • Maintain governance and performance oversight of contractors, service providers, and service‐level expectations., • Partner with IT, HR, VM, and Projects teams to ensure facilities considerations are integrated into store updates, refits, and operational changes. Security • Own and continuously improve the security strategy and governance framework across all locations, ensuring best‐in class standards are maintained., • Oversee rota planning and performance of third‐party security providers., • Build strong, collaborative relationships between Retail teams and security partners to ensure teams feel protected and supported., • Lead security awareness and training programmes across the business., • Act as the escalation point for all security incidents, supporting investigations and ensuring appropriate follow‐up., • Provide leadership and oversight for events, high‐risk activities, and special projects as required. Health & Safety • Provide senior oversight of Health & Safety across all locations, ensuring frameworks, policies, and processes are applied consistently., • Work with external H&S consultants and internal committees to maintain compliance with legal and regulatory requirements., • Oversee statutory safety roles including fire wardens, first aiders, and emergency response responsibilities., • Lead crisis management activity in the event of serious incidents, ensuring clear communication, coordination, and follow‐up. Planning & Projects • Support office moves and space planning in line with business growth., • Partner with project teams on new store openings and real estate developments, with a focus on risk, security, and compliance readiness. Insurance & Risk Management (Support the Director of Operations as needed) • Provide administrative support for insurance documentation, renewal preparation, and information collation at the request of the Director of Operations., • Assist with gathering operational data required for insurance activities (e.g., audits, renewals, incident logs). • Support basic coordination with brokers and insurers, escalating all strategic or coverage-related matters to the Director of Operations., • Maintain simple tracking of policy dates, required submissions, and documentation accuracy., • Assist with incident reporting and follow-up documentation to support broader risk management processes. • Escalate any observed emerging risks or compliance concerns to the Director of Operations for review. IDEAL CANDIDATE • Attention to detail and strong aesthetic for luxury retail standards., • Strong communication and organisational skills, • Strong work ethic, • Ability to lead and roll your sleeves up and get involved, • Detailed oriented, • Ability to multitask and prioritise, • Ability to work under pressure and to tight deadlines., • Team player with the ability to develop strong partnerships., • Possess impeccable levels of integrity, and professionalism in all business dealings.

• Business: emap, • Brand: Quality Food Awards, • Base Location: Croydon, London, • Employment Type: Full-time, Permanent, Hybrid, • Salary: £32,000 – £35,000 DOE + Bonus About our company and the brand: emap is a progressive B2B media, content, events, subscription and networking business. We connect influential people and organisations with a high-value network of decision-makers, data and ideas through our industry-leading B2B portfolio of brands. Quality Food Awards (QFA) has been running for over 45 years in the UK and over 10 years in Ireland. QFA is a large-scale product awards programme for the grocery retail and foodservice sectors. Overall Purpose of the Role: The Event Manager will be responsible for overseeing the logistics for QFA’s awards, judging and bespoke events. Working within a team of 3, alongside QFA’s Marketing Manager and Sales Manager the Event Manager will report into the QFA Brand Director and be responsible for all operational elements of the QFA event portfolio. The Event Manager will work in a hybrid setting, based in our Croydon office, 3 days per week and working from home 2 days a week. During judging periods, the Event Manager will be expected to work onsite, up to 5 days a week, sometimes for periods of up to 3-4 weeks. The Event Manager will be expected to travel regularly, particularly to Dublin, where we run the Irish Quality Food and Drink Awards and Judging. The successful candidate will assume logistical responsibility of the QFA event portfolio and will oversee the events from inception through to execution. Key Responsibilities: • Manage a network of contract and freelance support in the lead up and during judging events taking ownership of recruitment and onsite processes., • Collaborate with central operations team and utilise junior support where required throughout the year, identifying key points for additional support., • Become an ambassador for the brand, attend networking events and build a network of senior contacts in the industry. Build exceptional working relationships with judges., • Manage a portfolio of pre-defined leading industry awards and judging days (physical & virtual) on time, below budget, and to the required standard – ensuring that brand values are met, • Management of P&L/Budgets for individual events with a focus on value for money and maximising contribution to the wider business. Tracking and monitoring P&L of individual events – including revenue, costs and profit, • Thorough knowledge and tight control of the cost base for each event, ensuring profit targets are beaten, • Building cross functional relationships with internal stakeholders to support the success and strategic aims of the event and/or brand., • Building strong relationships with suppliers including AV teams, venues, entertainers, etc. negotiating to ensure the best value is achieved., • Manage customer relationships with critical and strategically important sponsors, judges and delegates, acting as a point of contact. Problem solving, decision making and escalating issues as they arise. Ensuring that the overall experience is positive, exceeds expectations and collates customer feedback identifying areas for improvement., • Fulfill sponsorship deliverables with attention to detail to maximise return on investment., • Analysing year on year performance and leading or participating in event debrief discussions, identifying future trends or improvements., • Identifying areas for event growth and future opportunities for the brands, particularly new launches in the grocery retail sector, • Proof-reading content throughout the event process., • Responsible for ownership, accountability, and reporting for all logistical elements of the allocated events, • Implementing and scheduling event timelines and planning cycle according to planning framework, ensuring all deadlines are adhered to., • Managing and assisting with full awards entry process., • Managing awards judging days – both in person and virtually. Inviting and maintaining regular communication with judges and VIPs., • Accurate and regular reporting upwards of revenues, profits and KPI’s vs target, recording weekly entries and shortlist conversion rates., • Communicate regularly and coherently all relevant information and key developments with your line manager and full project team., • Working with AV providers to create full-scale first class event production, collating shortlist, winners, and sponsors content to create awards presentations etc., • Liaise with event venues on menus, final numbers, specific event requirements and function sheet., • Produce Risk Assessments and collate Health & Safety documentation from all third-party suppliers., • Working with the Marketing and Content teams to deliver on brand digital and print collateral including proofing and testing event websites, ensuring all event content is brand-aligned and meets guidelines. Skills and Experience: • Able to demonstrate experience working in a B2B role in awards., • Experience in delivering complex projects/bespoke events, ability to apply own initiative and ideas to process implementation., • Exceptional attention to detail and organisation skills., • Demonstrable knowledge of managing costs within a budget., • Experience of risk assessments/health and safety/contingency planning, • Ability to network, connect and foster relationships of a senior level, • A personal passion or work experience in food and drink preferred, • Exceptional interpersonal and communication skills Core Competencies: • Exceptional verbal and written communication, with strong negotiation skills., • A strategic thinker with excellent planning, and organisational skills., • The ability to work well under pressure, maintaining high standards in a fast-paced environment while meeting multiple deadlines., • Commercially focused with a strong understanding of finance, profit and loss statements and budgets., • Able to read and interpret data effectively., • Takes a creative approach to every-day challenges, • Capability to multitask effectively, and prioritise a high-volume workload across multiple projects., • Can demonstrate sound judgement with the ability to interpret and analyze complex and sensitive information., • A team player, but secure working independently and on own initiative., • Proactive and confident – Not afraid to constructively challenge ideas, where appropriate., • Confident at building strong working relationships both internally and externally., • Willingness to travel abroad for events and be onsite for long periods of time. Personal Attributes: • Confident and enthusiastic events professional, • Organised and resourceful, • Self-motivated, self-sufficient and accountable, • Deadline driven and results orientated, • Team player, • Sharp attention to detail, • Adaptable and flexible to change What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days, • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at . Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.

Key role objective The Managing Quantity Surveyor is responsible for the commercial and contractual management of WJ’s customer projects, ensuring robust financial control, contract compliance, accurate forecasting, and commercial risk management across all UK operations. The role works closely with WJ Project Managers to support delivery, maximise value, manage contract change, protect WJ’s commercial position, and ensure accurate and timely reporting. The MQS will be the company’s subject matter expert in managing JCT and NEC3/4 construction contracts, ensuring best practice commercial governance across the project lifecycle. SALARY: £65,000–£75,000 per annum + Car + Generous Benefits (see below) • Company car: Company car (available for personal use) with a monthly rental value, • Pension: Automatically enrolled into the WJ Groundwater Salary Sacrifice Pension Scheme. Contributions are made at 5% for both employee (minimum) and employer (maximum)., • Private Healthcare: At six months of service, Automatically enrolled into Westfield Health Cash Plan for Specialist Consultations & Diagnostics, Scanning Service (MRI, CT & PET Scans), Optical, Dental, Chiropody and Therapy Treatments (Physiotherapy, Acupuncture, Chiropractic, Homeopathy and Osteopathy), • Profit Related Bonus: A profit related annual bonus will be payable in December if WJ meets its profit targets, • Group Life Insurance: Automatically included in the WJ Death in Service Group Insurance at 3 times salary after 6-month probation period, • Gym Membership: Exclusive, discounted access to thousands of gyms, pools and spas with just one pass via our fitness partner, Hussle Key areas of responsibility: Contract & Commercial Management • Lead commercial administration of all allocated WJ projects under NEC3/4, JCT, and bespoke contract frameworks., • Ensure contractual obligations, notices, early warnings, and communications are issued correctly and on time., • Provide authoritative advice to Project Managers on contractual rights, risk, programme impacts, and entitlement., • Prepare, manage, and maintain project cost plans, internal CVRs, and monthly cashflow forecasts., • Review and validate subcontractor costs, plant & labour allocations, and resource expenditure., • Ensure accurate monthly valuations, including both measured and forecast values, supporting strong cash recovery., • Act as the lead commercial interface with clients, main contractors, and commercial representatives., • Attend progress meetings, commercial reviews, and contract negotiations on behalf of WJ., • Establish and maintain a clear change management process across projects., • Prepare and agree compensation events, variations, quotations, and re-measures in accordance with contract rules., • Produce accurate monthly commercial reports for the Operations Manager, Finance Manager, and Managing Director., • Present CVR outcomes and explain budget movements, risks, overruns, or margin variances., • Work collaboratively with Project Managers to ensure that operational decisions consider commercial impact., • Provide commercial training, guidance, and mentoring to Project Managers and site leads (no formal line management)., • Maintain robust commercial records, including correspondence, notices, site diaries, measurements, and cost evidence., • Support dispute resolution, mediation, adjudication or claims processes if required., • Ensure commercial processes comply with WJ’s IMS, QMS, SHEQ requirements, and corporate governance expectations. Qualifications & Experience Essential • Degree in Quantity Surveying or similar., • Minimum 7–10 years’ experience in quantity surveying within the construction, civil engineering or specialist subcontracting sectors., • Proven track record administering NEC3/4 and JCT forms of contract (including Options A/C/E)., • Strong commercial acumen with experience managing multi-project portfolios., • Excellent negotiation skills and ability to deal with clients and contractors at a senior level., • Strong analytical & financial reporting capability., • Experience preparing valuations, CE submissions, forecasts, CVRs, and final accounts., • Excellent communication and interpersonal skills., • High attention to detail and strong organisational ability., • Professional membership (e.g., RICS)., • Experience in geotechnical, dewatering, environmental or civil engineering subcontracting. Working Conditions Based at WJ’s UK Head Office (Kings Langley) with regular travel to sites and client offices across the UK. Occasional travel to WJ’s yard facilities for project reviews or commercial support. Physical Requirements The role is predominately office based but does require that the candidate utilises a Visual Display Unit (VDU) as part of their day-to-day activities. General Expectations • Uphold WJ’s values and commitment to safety, quality and environmental performance., • Promote continuous improvement and positive commercial practices across the business., • Undertake other reasonable duties consistent with the role’s seniority and commercial function.

Account / Project Director - Events & Comms Agency London / Hybrid £60,000 - £70,000 + bonus Unmissable role where you will lead a range of client accounts and oversee the delivery of a wide range of hybrid, in person and creative corporate events! The agency This brilliant events & comms agency are at the cutting edge of all things virtual live and hybrid working with some outstanding corporate clients - events can range from exhibitions; in-person large scale conferences and big full production shows and parties! They understand each brief, creative content and messaging through their brilliant in-house team and are on the up and up! The role We are supporting this great agency to recruit a driven Account Director with a strong understanding of hands on delivery and the ability to work closely with internal teams from creative to production, content and strategy. Taking the lead on large scale and complex projects, you will also grow account revenue by ensuring repeat business and working strategically with your clients to map out their business. Pitching will be part of the role, whilst developing a more junior team and working collaboratively with production. This role will also lead projects from a production angle and developing content and ideas with clients is key. About you This would suit a Senior Account Manager or delivery focused Account Director who has complex event and comms experience from an events or production agency, is a natural relationship builder and has a good production / content understanding. Get in touch for more info or apply today - they offer flex working, excellent team culture and benefits! Get in touch with us to register your details if you are interested in other positions - we specialise in events, AV, production, creative, marketing, comms & advertising.

Job Title: Technical Manager Department: Production Responsible To: Technical Director Responsible For: NA Location: Beckenham, South-East London Hours: 40 Hours per week Contract type: Full Time, permanent (hours as required) Salary Range: £38-40k p.a. plus overtime and benefits PURPOSE OF POST To support the business in the technical preparation and delivery of projects. Act as the subject matter expert within a specific technical discipline, while possessing a broad working understanding of adjacent disciplines including Rigging, Lighting, Sound, Video and General Technical operations. The Technical Manager will work alongside project teams to achieve the best possible technical outcomes for the business, ensuring plans and specifications can be realised on schedule and within budget. MAIN DUTIES & RESPONSIBILITIES • Discuss and advise on technical requirements, within project teams, sales teams and directly with clients., • Produce technical documentation, including but not limited to, specifications, schematics, health and safety documents., • Produce floor plans via Vectorworks., • Project prep and delivery., • Provide consultation to the wider team on technical best practice., • Manage pre-production within a project team., • Produce accurate quotations as appropriate., • Discuss event requirements with clients directly, where required., • Assist and advise in maintaining cost control and event specific margin targets., • Liaise cross departmentally, to ensure the highest level of service is received and all projects are carried out in accordance with client specific requirements. Additional Duties • Involvement in CAPEX consultation as required., • Assist in identifying areas of improvement across the business., • Champion Eclipse’s technical policies and procedures., • Facilitate technical innovation and best practice in technical design. Our Commitment to Diversity We are an Equal Opportunities Employer and are committed to tackling systemic inequalities by being proactive in creating opportunities for people from under-represented groups. With this in mind, we welcome applications from all ethnic backgrounds, religions, gender identifications and sexual orientations, and from anyone who considers themselves to have a disability.

A leading international boutique professional services firm based in Mayfair is looking for a BD Operations Executive to join their team. They are a driven and hardworking team of individuals working with top business leaders around the world. This role offers huge scope for progression and with many interesting projects in the pipeline. As the BD Operations Executive you will take day to day ownership of their Salesforce platform, oversee end-to-end client engagement processes, and drive internal efficiency initiatives. You will work closely with the Operations Director and provide support on business-critical projects that align with their strategic growth objectives. Key Responsibilities 1. Salesforce & CRM Management • Serve as the product owner for Salesforce across the business ensuring full adoption and effective use across teams., • Lead Salesforce-related initiatives including new org setups, integrations, and optimisations—managing internal stakeholders and third-party consultants., • Deliver tailored user training, onboarding, and ongoing technical support., • Maintain data quality and develop reports and dashboards to support strategic decision-making., • Design and execute campaigns using Salesforce tools (e.g., iContact, email marketing, campaign tracking). 2. Client Engagement & Process Management • Manage the full client lifecycle: onboarding, contracting, delivery tracking, billing, and reporting., • Oversee and update documentation such as Statements of Work (SOW), Client Review Calls (CRCs), mentor fee summaries, client end dates, and mentor capacity charts., • Ensure client data accuracy and consistency across the CRM and operations platforms., • Work closely on team engagements with the Client Director to produce accurate budgets, time management reports and Statements of Work producing an accurate analysis of costs and time spent against budget on each engagement. 3. Operational Systems & Process Improvement • Monitor and manage daily operations, recommending and implementing system enhancements., • Provide tools, documentation, and training to support operational best practices., • Act as a key contact for procurement-related queries and contribute to vendor and contract management processes. 4. Strategic Project Management • Work closely with the CEO and BD team on high-impact business projects aligned to the strategic plan., • Support the development and execution of go-to-market strategies for new services or client initiatives., • Coordinate input and resources from the BD team to ensure timely and successful project delivery., • Track and report on project milestones, risks, and progress to leadership teams. Required skills and experience: • Proven experience in Salesforce (or similar CRM platform) management, ideally in a product owner or administrator capacity., • Strong knowledge of client lifecycle processes, sales operations, and business development support., • Demonstrate success in driving operational efficiency and managing complex projects., • Strong analytical mindset and attention to detail, with ability to generate data driven insights., • Exceptional communication and interpersonal skills; confident delivering training and engaging stakeholders., • Experience with procurement, legal documentation, budgeting, and event logistics preferred. This is a hybrid role- 3 days in the office, 2 days working from home. Hours are 9am-5:30pm. Salary up to £55,000 plus discretionary bonus plus benefits

About Us: We are a leading events, creative and travel agency with a highly dynamic in-house studio. Our creative studio team is instrumental in conceptualising and delivering the visual and creative elements for a diverse portfolio of events, ranging from large-scale conferences and corporate activations to bespoke brand experiences. We pride ourselves on innovation, precision, and delivering exceptional quality for our global clientele. The Opportunity: We are seeking a highly organised Studio Resourcing & Project Coordinator to join our dedicated creative studio team. This pivotal role will be responsible for the efficient planning, execution, and resource allocation of all studio projects, ensuring seamless delivery of creative assets that align with our strategic objectives and client expectations. If you possess a strong blend of project management expertise, and a passion for creative delivery within a fast-paced environment, we invite you to apply. Key Responsibilities: Project Management & Delivery: • Develop and manage comprehensive project plans, timelines, and milestones for assigned studio-driven initiatives, from initial brief to final delivery., • Monitor project progress, identify potential risks, and implement proactive solutions to ensure projects remain on schedule and within budget., • Facilitate efficient workflows, ensuring timely delivery of creative assets (e.g., graphics, animations, video content, technical drawings)., • Act as the primary liaison between the studio team, event managers, and clients, ensuring clear communication and accurate interpretation of briefs., • Manage the creative intake process, ensuring briefs are complete, well defined, and aligned with project objectives., • Support scoping by estimating hours, defining required skill sets, and validating timeline feasibility based on resource availability., • Participate in kickoff meetings to clarify deliverables, dependencies, and creative requirements before work begins., • Strategically allocate inhouse studio team members, as well as contract or freelance team across global locations (designers, animators, editors, technical specialists) to projects based on skill sets, availability, and project priorities., • Continuously monitor studio capacity and workload, identifying and addressing any potential bottlenecks or resourcing gaps., • Implement and refine resource planning tools and methodologies to enhance efficiency and productivity., • Support in weekly and monthly capacity planning sessions, forecasting short- and long-term workload across the studio., • Maintain accurate utilisation reports and proactively manage overtime, bandwidth, and workload distribution., • Oversee project budgets, tracking expenditure, and providing regular reports on financial performance., • Contribute to the continuous improvement of studio workflows, processes, and best practices to enhance efficiency and quality., • Ensure all creative outputs adhere to brand guidelines, technical specifications, and the highest standards of quality., • Supporting the development of the studio’s workflow processes, including briefing structures, project intake, version control, and delivery checklists., • Foster a collaborative and productive working environment within the studio team., • Support the Design Director in team management, performance monitoring, and professional development initiatives. Skills & Experience Required: • Proven Experience: A minimum of 3 years of progressive experience in project management and resource scheduling, ideally within a creative agency, in-house studio, events company, or similar fast-paced creative environment., • Organisational Excellence: Exceptional organisational skills with a meticulous attention to detail and the ability to manage multiple complex projects simultaneously., • Great communication: Superior interpersonal and communication skills, capable of effectively engaging with diverse stakeholders, from creative professionals to senior management and clients., • Technical Acumen: Proficient in project management software (e.g., Asana, Monday.com, Jira, Trello) and resource planning tools., • Problem-Solving Capability: A proactive and analytical approach to problem-solving, with a demonstrated ability to anticipate challenges and implement effective solutions., • Adaptability: Proven ability to thrive in a dynamic, deadline-driven environment while maintaining composure and a positive attitude., • Financial Literacy: Strong understanding of budget management and cost control principles., • Client-Centric Mindset: A strong commitment to delivering high-quality results that meet and exceed client expectations., • Creative Workflow: A solid understanding of creative studio workflows, including graphic design, motion/animation, video editing, 3D/technical design, and artwork production, is essential to accurately assess scope, allocate resources, and set realistic timelines., • Tools & Systems: Experience working with project management and resource planning tools such as Asana, Smartsheets, or similar. Familiarity with creative software environments (Adobe Creative Cloud, Figma, 3D or video production workflows) is highly beneficial for understanding team needs and project requirements. Why Total Management We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture and an active employee engagement. Recognised as one of The Sunday Times Best Places to Work in 2025 and 2024. What is on offer • Competitive salary, • 25 days annual leave plus bank holidays, • Hybrid working, 4 days in the office and 1 day from home, • Additional 14 days per year work from home, • Medicash medical based benefit scheme, • Tech & Cycle Scheme, • Preferential Travel Rates, • Monthly Pay Day Meals & Company Socials

Empower Advisory UK (a part of the BMD Group based in Australia) is a project management and advisory business that makes large, complex projects simple. Our team is composed entirely of people who have made a career in delivering large, complex projects both here in UK and in Australia and who know how to make projects deliver ahead of time and budget and generate exceptional outcomes. BMD Group is Australia's leading integrated engineering, construction, and urban development business. We are dedicated to powering futures and creating legacies through a commitment to collaboration. Our team is built on the principles of collaboration and sustainability, ensuring the highest standards are met for every project and client. We are looking for an Operations Director to join our team, reporting into the Managing Director. The role will be based from our North London office. The Operations Director will: • Own and redesign the company’s operating system, • Take full responsibility for operational performance and delivery discipline, • Improve margin architecture and economic performance, • Build scalable systems capable of supporting £7–10m+ revenue Key Responsibilities 1. Operational Leadership • Own end-to-end operational workflow, • Standardise operating procedures across consultancy and labour supply functions, • Lead delivery performance across ~60 staff and contractors, • Ensure robust contractor compliance (IR35, AWR, Right to Work, etc.) 2. Commercial & Financial Accountability • Supporting the MD to drive gross margin expansion and EBITDA improvement, • Supported by the Financial Coordinator, implement contribution analysis by client and service line, • Supported by the Financial Coordinator, own utilisation metrics and resource efficiency, • Design and maintain a monthly operational KPI dashboard, • Introduce forecasting discipline across 6–12 month horizon 3. Structural Growth & Scale • Redesign operating model for scale beyond £5m revenue, • Improve incentive alignment between sales and delivery, • Install governance mechanisms that support disciplined growth, • Identify and eliminate low-margin or structurally weak client relationships, • Introduce systems automation where commercially justified 4. Leadership & Culture • Lead and develop delivery and operational managers, • Establish performance accountability standards, • Chair weekly performance and forecasting reviews, • Act as escalation point for client delivery matters, • Create a culture of data-driven operational discipline 5. Managing Director Integration • Provide challenge and strategic input to the Managing Director, • Operate as second-in-command for business execution, • Enable the MD to focus 70–80% on strategy and client acquisition, • Support long-term strategic positioning and potential investment readiness Experience & Professional Requirements Essential • Strong interpersonal skills and Emotional Intelligence, • Key stakeholder engagement and management experience, • Demonstrated experience in:, • Engineering consultancy, • Managing 40+ staff in delivery or operations, • Technical staffing / labour supply, • Professional services delivery, • Comparable commercial environments, • Prior accountability for P&L, margin performance or divisional EBITDA, • Proven track record improving operational economics, • Strong financial literacy (margin analysis, forecasting, contribution modelling), • Experience operating in regulated UK contractor environments Highly Desirable • Experience in hybrid consultancy + labour supply models, • Lean, Six Sigma or structured process improvement exposure, • Evidence of scaling or restructuring an SME business, • Experience preparing business for investment or significant scale, • Commercial contract negotiation exposure, • Systems transformation experience (CRM, ERP, payroll integration) Benefits We believe our people do their best work when they feel supported — personally and professionally. That’s why we offer benefits that go beyond the basics: • grow your career with specialised learning and development programs, • be recognised at our annual employee awards event and through our Thrive reward and recognition platform, • prioritise wellbeing with mental health support and discounted gym access, • support your family with paid parental leave for primary and secondary carers and flexible work arrangements available We recognise that we are strengthened by diversity, and we embrace differences as an equal opportunity employer providing a flexible and inclusive workplace. So, join our team, be yourself and help us power futures and create legacies. We’re a purpose and values-led business guided by our values of family, empowered, collaborative and driven. For further details on what makes BMD unique, head to Due to the high volume of applications and enquiries, we are only able to respond to shortlisted candidates. No agency submissions will be accepted.

The Senior Risk & Facilities Manager is responsible for leading risk management, security, insurance, and health & safety across all retail locations and Head Office, while providing high-level coordination of facilities activities. This role places a strong emphasis on protecting the business, its people, assets, and reputation, ensuring that robust risk frameworks, security standards, and insurance coverage are in place and consistently applied. Facilities management will focus primarily on coordination and oversight, ensuring stores and offices have what they need to operate effectively, rather than hands-on day-to-day site management. Working closely with Retail, Operations, HR, and Inventory teams, the role ensures a safe, secure, compliant, and resilient operating environment aligned with luxury retail standards. RESPONSIBILITIES: Insurance & Risk Management (Core Focus) The Senior Risk & Facilities Manager is the day‑to‑day owner of the company’s insurance programme, responsible for ensuring all policies are fully understood, correctly administered, compliant, and aligned to business needs. This role acts as the main point of contact for all brokers and underwriters, proactively identifying risks, coverage gaps, or areas requiring adjustment, and escalating these to the Director of Operations for strategic review and final approval. • Own the administration and management of all company insurance policies, including Jewellers Block and general policies (e.g. Travel, D&O)., • Develop a detailed understanding of all policy terms, limits, endorsements, exclusions, and obligations, ensuring the business always remains compliant., • Act as the main day‑to‑day contact for the company with insurers, brokers, and underwriters., • Ensure appropriate insurance cover is in place for all business activities including photo shoots, events, store activity, and special projects, escalating for approval where required., • Monitor compliance with policy terms across all functions and proactively flag questions, risks, or potential breaches., • Own and manage the insurance renewal schedule, ensuring proactive preparation, data collection, and early engagement with brokers to prevent any gaps in cover., • Partner with the Director of Operations for policy review discussions, renewal meetings, and preparation of summary proposals for senior leadership., • Identify changes in risk exposure across the business and provide clear updates and recommendations to the Director of Operations., • Arrange temporary, additional, or bespoke cover as required and ensure all changes are correctly documented and communicated., • Support the annual insurance review and renewal process, preparing all required information, analysis, and recommendations., • Act as the operational owner of risk identification, assessment, and issue escalation across retail, office, and event activity., • Maintain and apply risk management frameworks, policies, and escalation processes., • Support incident response and crisis management activity, including post‑incident documentation and follow‑up actions., • Monitor emerging operational risks and raise relevant insights with the Director of Operations., • Own and continuously improve the security strategy and governance framework across all locations, ensuring best‑in‑class standards are maintained., • Oversee rota planning and performance of third‑party security providers., • Build strong, collaborative relationships between Retail teams and security partners to ensure teams feel protected and supported., • Lead security awareness and training programmes across the business., • Act as the escalation point for all security incidents, supporting investigations and ensuring appropriate follow‑up., • Provide senior oversight of Health & Safety across all locations, ensuring frameworks, policies, and processes are applied consistently., • Work with external H&S consultants and internal committees to maintain compliance with legal and regulatory requirements., • Oversee statutory safety roles including fire wardens, first aiders, and emergency response responsibilities. (Coordination and governance focus rather than hands-on site management) • Provide strategic oversight of facilities standards and operational readiness across all retail and office locations., • Ensure stores and offices are appropriately equipped and supported to operate effectively, with day‑to‑day activity delivered through the Facilities Manager., • Oversee planned and reactive maintenance at a governance level, ensuring appropriate prioritisation and escalation., • Act as the senior escalation point for facilities‑related risks and operational issues., • Maintain governance and performance oversight of contractors, service providers, and service‑level expectations., • Support office moves and space planning in line with business growth., • Attention to detail and strong aesthetic for luxury retail standards., • Strong communication and organisational, • Strong work ethic, • Ability to lead and roll your sleeves up and get involved, • Detailed oriented, • Ability to multitask and prioritise, • Ability to work under pressure and to tight deadlines., • Team player with the ability to develop strong partnerships., • Possess impeccable levels of integrity, and professionalism in all business dealings.

Role based in London, UK CREO is a NYC-headquartered not-for-profit with a mission to mobilize and catalyze high impact capital to drive the necessary transition to a low-carbon, sustainable, and prosperous future for all. To achieve our mission, CREO works with a large ecosystem of global stakeholders, including Members (wealth owners, family offices, and family enterprises), Affiliate Members (select institutional and corporate investors), and Partners (aligned investors such as pension funds, university endowments, or private equity; government; not-for-profit organizations; and academia). CREO is the only not-for-profit organization focusing on climate and sustainability market-rate investment across all asset classes. We facilitate investment in sustainability by helping large asset owners and our membership community, to build knowledge and confidence via shared insights, research, and programming that focuses on the question of 'how' to invest in the decarbonization transition. CREO seeks an experienced and entrepreneurial Director-level relationship manager to join a dynamic and ambitious team to work with the Regional President, EMEA & India. CREO’s work with its members is expansive, and we are looking for the experience and know-how to develop strong and meaningful relationships with our members to achieve our mission. The Director, EMEA will play a critical role in advancing CREO’s mission and expanding the organization’s climate and sustainability-focused impact. The Director will be responsible for building and maintaining member relationships across the region, supporting the mission by connecting the members with CREO’s core activities and services. The individual in the position will report to and work closely with the Regional President. Responsibilities: • Support the Regional President in identifying and onboarding new members and strengthening engagement with existing members;, • Build and manage relationships with prospective members through developing a network of key partners, desktop research, and intelligence gathering;, • Develop a deep understanding of member needs and interests within investing in climate and facilitate connections with the most valuable and impactful services within CREO and the CREO ecosystem, including connections to other members;, • Facilitate cross-border introductions and implement tactical initiatives to enhance network development and member engagement;, • Track, measure, and report on engagement metrics and performance against targets for the EMEA team;, • Demonstrate strong cultural fluency across Europe and the ability to operate confidently in a global environment; and, • Regular travel within the region to support relationship development, member engagement, and event delivery is required. Desired Qualifications: • Minimum of 10 years of proven successful stakeholder management experience;, • Demonstratedability to develop and maintain relationships with various stakeholders, including anticipating stakeholder needs;, • Demonstrated understanding of alternative investments and portfolio management;, • Solid understanding of climate finance and sustainability highly desirable;, • Strong organizational skills, including metric tracking and reporting experience, • Excellent verbal and written communication skills;, • Strong interpersonal and collaborative skills and ability to work across teams;, • Demonstrated ability to work in a multi-time-zone setting that leverages cloud-based platforms for work activities and communications, including Outlook, Slack, and Salesforce;, • Demonstrated ability to handle confidential information with integrity and discretion; and, • Fluency in English required, fluency in other languages desirable. Compensation & Benefits This role will be paid a base salary £100,000 – 110,000, commensurate with experience. Additionally, this role will be eligible for performance bonuses of up to 15% of the base salary. CREO offers a Benefits Plan that includes comprehensive medical cover in the UK, worldwide travel insurance, and basic life assurance. On joining CREO, full-time employees can contribute to an auto-enrolment pension plan with Nest. CREO offers a generous time off package, including PTO and sick leave, week-long org-wide breaks in August and December, observation of all bank holidays, and a Summer Friday program. After six months of service, team members also have access to 12 weeks of paid family leave for qualifying life events. CREO offers flexible schedules to accommodate personal obligations and/or caregiving responsibilities. To apply, please send your resume and a note expressing your interest to . More about CREO All team members are partners in further engaging, supporting, and activating CREO’s growing membership across two Global Hubs – the Americas and EMEA – and 25+ countries to advance CREO’s goal of helping members deploy $100B of high-impact capital into the decarbonization transition by 2025 and catalyze $900B of institutional capital by 2028. We are an equal opportunities employer and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. CREO is not, and does not provide services as an investment advisor, investment analyst, broker, dealer, market-maker, investment banker, or underwriter. Authorization to work in the United Kingdom is required.

Role Purpose/Mission: • To assist with both brands Company logistics within the UK&I and the EU ensuring smooth day to day running of the supply chain., • Responsible for the manual order processing of retailer orders., • Responding to weekly customer queries and taking appropriate action as necessary Main Accountabilities: Logistics Management and Order Processing • Responsible for the manual order processing for the UK market from PO creation to invoice, ensuring orders are processed in a timely manner. This includes but not restricted to retailers, Marketing, Staff orders and other internal orders., • Working closely with Global teams; US/Switzerland/ counterparts and maintaining a strong relationship. Uploading required info into customer portals, ensuring process is completed (orders and invoices)., • Responsible for NSV process (allocation, order processing and budget)., • Processing sampling orders for promotional Marketing Activity, • Ordering collateral for stores and NPD and ensuring that deliveries are within launch timings., • Tracking orders throughout the process highlighting and resolving any shipping errors with regards to required shipping documentation., • Keeping in contact with the UK warehouses regarding orders, internal projects, deliveries dates and any other stock related queries, using the internal portal., • Investigating and resolving stock discrepancies and completing credit requests where required., • Responsible for logging and processing returns in SAP and liaising with the warehousing team, Finance, Global Logistics, and retailers regarding return-related matters., • Communicating out of stock reports to Retail Partners and field weekly. Highlighting back in stocks to each retailer based on lost sales., • Analysing retailers’ stock on hand and propose adequate stock cover., • Analysing testers’ stock on hand and highlighting stock needs., • Tracking and reporting lost sales and fulfilment, • Ensuring any SAP order errors are resolved in a timely manner to ensure retailer SLAs are met., • Highlighting any key issues to Head of Operations Retailer interface and communication Retailer - Responsible for communication with the relevant retailers with regards to stock integrity and stock holding, agreement of stock order intake and management of returns to ensure net sales targets are achieved. Aware of the key developments within the retailers to understand any risks and opportunities of the business and communicate them internally. • Communication with the retailer on order status and issue management., • Completing New launch & OCD information and including NPD allocations to retailers, • Assisting with product data collation required for new Accounts and compiling NLF NPD info to all retailers., • Main point of contact for all retail queries regarding to prices, orders, and product queries Marketing - Work closely with the marketing team to optimize the consumer interface with both brands and ensure that our brand is effectively represented in the channel/distribution point. Assisting finance in tracking/ communicating spend on Marketing NSV. • Working with Marketing to ensure launch dates are met, directing retailer queries to marketing if needed., • Work closely with Marketing to ensure there is an awareness of key marketing activities, so that any support for the stores can be met., • Taking the marketing budget with adherence to global guidelines, ensures that all counters have sufficient samples testers to achieve the necessary targets within budget. Field - Understand that challenges at point of purchase to identify a plan and communicate this with the retailer. E.g. out of stocks, event related stock, retailer distribution challenges i.e. warehousing. Ensures KPI’s are regularly measured and reported and remuneration as a result is created. • Communication to the field about the orders, launches and stock related queries Sales- Work closely with Sales Director providing insights on net sales and commercial opportunities. • Net Sales - Responsible for providing input into the Sales Director of an accurate net sales forecast by retailer/store, by week/month based on retail objectives/actuals. Knowledge, Skills & Experience: • Excellent analytical skills and attention to detail, • Operating knowledge of SAP/Similar ERP, • Ability to prioritise tasks to be able to meet deadlines in a timely manner and work in a fast paced environment., • Be able to work as part of a team as well as take their own initiative, take ownership of their own tasks, and prioritise effectively., • Excellent written and communication skills., • Microsoft experience is essential with intermediate knowledge of Excel, • Previous experience in retail/luxury brand is preferable In return, we offer: • A competitive salary and discretionary bonus scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 8% employer contribution, • Employee referral bonuses, • A range of opportunities to develop and grow personally and professionally, • Annual performance reviews so you know your career is going in the right direction

Operations Executive / Manager We’re looking for someone to join VCCP Roar as Operations Executive / Manager, working to make the agency a great place to work, while running efficiently and profitably, to deliver against our ambitious growth targets. The opportunity: This is a fantastic role to join us at the beginning of Roar’s history. This is a hands-on, proactive role managing the day-to-day administrative and operational functions of the agency. You’ll be an “ear to the ground," supporting everything from agency planning, management of business-critical work, supplier management, employee onboarding, internal communications and event planning. The role is integral to ensuring the smooth and efficient running of the agency. Working closely with the Director of Operations, this role requires an efficient individual who can learn quickly and roll their sleeves up to help on a wide range of tasks, to help the Exec Board roll-out vital business decisions and initiatives. In return, you’ll get the chance to work alongside a group of talented and dedicated people, in a supportive team structure, as well as colleagues from the wider VCCP partnership (across office support, finance, new biz & marketing, People and recruitment teams, IT and ops). Key Responsibilities fall into the following main categories: Agency planning: • Work with the Ops Director to develop and support key strategic initiatives on the running of the agency, acting as project manager for the annual business plan, breaking down objectives and driving collaborative delivery across the agency, • Support planning and strategic initiatives for three business areas - working closely with Managing Partners to deliver, • Arrange and manage all staff events and programs, including company meeting and socials, • Understand the key agency processes and be instrumental in improving and streamlining agency processes in order to deliver efficiency gains, • Lead on supplier subscriptions renewals and negotiations, • Act as primary point of contact for the Yogi and global ops team, helping to navigate any issues and raise POs for agency costs, • Lead on delivering a productive and enjoyable office environment, acting as the key point of contact with office support and IT About us: VCCP Roar is a new PR and communications agency, bringing together Good Relations (consumer) , Harvard (tech comms) and Teamspirit (financial services PR & Marketing) in one fully integrated cross-sector business. The agency’s mission is to challenge the way influence is earned in an increasingly complex and AI-first world, for both consumer and B2B audiences. Roar brings together audience insight, understanding of the influence ecosystem and the ideas and craft of a global creative powerhouse under one roof. The agency experience spans a wealth of experience across creative PR and brand, marketing and corporate reputation - backed by the entire VCCP network. Roar is part of the VCCP Group. VCCP is the global challenger network for challenger brands. With 1,500 people across 13 offices in North America, EMEA and APAC, we challenge conventions to deliver value for the world’s most ambitious organisations. Working pattern: London (Tues-Thurs) Remote (Mon & Fri) N.B. Please note these are guidelines, and all employees are expected to be available to be in the office as needed for client and company meetings CONTRACTUAL BENEFITS: • 25 days holiday, • Private Medical Healthcare, • Pension, • Life Assurance, • Income Protection, • Work mobile phone, • Enhanced maternity/paternity (after qualifying period) NON-CONTRACTUAL BENEFITS: • Half a day working before a bank holiday – work permitting, • Payday pizza, • Fresh fruit daily, • Fully stocked drinks fridges, • Employee assistance programme, • Gourmet Society & Tastecards, • Health Screening, • Holiday Purchase Scheme, • RAC Vehicle Breakdown Cover, • Free annual eye test, • Curious sessions and other information sharing session, • Give as you earn (a tax-free benefit), • Cycle to work scheme - after successful completion of probationary period, • Corporate Gym Membership - after successful completion of probationary period, • Season ticket loan – after successful completion of probationary period VCCP DE&I STATEMENT We believe that DE&I is about creating a strong culture of inclusion within our agency, where everyone can thrive and be their authentic self. VCCP is an equal opportunity employer and does not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity. If you require any adjustments during the application or interview process, please let us know via . CRIMINAL RECORDS INFORMATION As part of our onboarding process, you will be required to complete a Criminal Records Declaration regarding any unspent convictions. For roles in finance, HR, Legal, IT or senior management, we may be required to verify your declaration with a basic DBS check, as well as an Adverse Finance and ID check.

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non- promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in handling adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight and/or management of assigned clients, including implementation, ongoing client management support, regular touchpoints and meetings. This position requires the ability to understand client needs, ensure deliverables meet expectations, including key performance indicators (KPIs) and service levels. The Associate Director will be expected to hire, manage, coach, mentor and support the development of direct reports, and provide leadership regarding MICC operations, procedures, and client/project operations. The role is home office based, (full-time position), ideally located in Poland, Ireland, the UK, Italy, Portugal, Germany or Spain and the job holder must be legally eligible to work in the European Union or in the UK. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: PEOPLE MANAGEMENT • Manage direct reports, including mentoring, coaching, training, goal setting and feedback., • Direct the activities and responsibilities of the Medical Information Specialists, Medical Information Managers, and Medical Information Client Manager-Team Leads (CM-TL) who report to this position., • Support staff development and career development., • Support the hiring and recruitment of MICC staff. CLIENT MANAGEMENT AND OPERATIONS OVERSIGHT • Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings., • Understand client needs and ensure deliverables meet expectations, including KPI and service level agreements., • Assist with developing and executing Medical Information operational strategy and strategic initiatives., • Oversee Statement of Works (SOWs), invoicing, and client related Profit & Loss (P&L)., • Understand client needs, pipeline, any significant organizational changes, and any product changes/new product approvals., • Direct the daily operations of the MICC. This includes active monitoring of current workload (call volume, inquiry volume, phone staffing/coverage) and making adjustments or directing/reassigning staff to specific tasks/functions as warranted., • Oversight and review of daily/monthly schedules, schedule planning, reviewing and approving or denying requests for PTO based on operational needs/workload/staffing., • Determine, plan and execute clinical, customer/client-service, or other training programs for the MICC staff., • Identify and deliver appropriate project management training programs to existing and emerging CM-TL., • Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA- MICC)., • Participate in client audits and collaborate with EVERSANA Quality to facilitate audits., • Manage client invoicing. TEAM LEADERSHIP • Mentor junior staff. Provide initial and ongoing training to staff., • Ensure staff performance and proficiency across client product(s) & procedures., • Monitor and update client resources to ensure staff have the most accurate and current information., • Maintain client and client product information reference files., • Proactively monitor work processes related to handling medical information inquiries and ensure compliance with client performance requirements of EVERSANA-MICC., • Provide constructive suggestions and follow through with the implementation of appropriate changes. This may include revising/updating content or processes to meet EVERSANA- MICC service standards as well as the expectations and requirements of the client(s). MEDICAL INFORMATION SUPPORT • Provide medical information contact center support as needed., • Triage and respond to unsolicited medical information inquiries from health care professionals, consumers, and other contact center customers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries., • Handle medical information requests across multiple channels and platforms (phone, email, CRM, live chat, etc.), • Identify and perform intake of adverse events and product complaints during interactions with customers in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and the level or depth of information to be collected. ALL OTHER DUTIES AS ASSIGNED Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. PEOPLE LEADER People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities: • Responsible for and overseeing their respective department., • Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures., • Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions. EXPECTATIONS OF THE JOB: • Metrics: Maintain and contribute towards process improvement, which positively impacts metrics associated with activities of the MICC; metrics are subject to change annually or more often as deemed necessary., • Customer Services: Maintain and drive continuous improvement initiatives to optimize customer service and customer satisfaction associated with MICC service delivery., • Hours: Able to work full-time and be flexible with work scheduling as required by clients and management. An individual in this position must be able to successfully perform the expectations listed above. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Education: Master of Science (MSc) degree in Life Sciences or healthcare or equivalent., • Experience: 5+ years of Medical Information and/or pharmaceutical industry experience., • Knowledge of Medical Information Industry Best Practices., • Excellent interpersonal and communications skills, and the ability to listen to and understand complex issues and needs of various stakeholders including Corporate and Divisional personnel, staff members, clients/customers, vendors, technical/systems issues/limitations. Some of these issues/needs may conflict with other issues/needs, necessitating good judgment and the need for decisions that put the safety of patients and the delivery of our service to clients first., • Ability to effectively motivate/monitor/manage individuals to ensure performance of all required activities/tasks/functions., • Familiarity and understanding of EMA and local Regulations and European health-care systems affecting (biologics, pharmaceuticals, medical device manufacturers). In particular, detailed knowledge and understanding of the regulatory and compliance environment as it relates to the medical communications contact centre. Ability to keep up to date with all relevant changes to regulations or conditions affecting the operation of the European MI Department., • Familiarity and experience with planning/designing/delivering effective training programs, including an understanding of various learning styles and appropriate tailoring/customization of programs based on learning style. PREFERRED QUALIFICATIONS: • Education: Advanced Healthcare Degree (preferred PharmD or equivalent), Masters in Business Administration or Regulatory Science., • Licensure: Pharmacist license., • Experience and/or Training: More than five years of experience in Medical Information management role and/or relevant pharmaceutical industry management position., • Demonstrable skills in strategic/analytical thinking, people management/development, project management, and time management., • Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms., • Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude., • Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate., • Fluent in English plus one or more other European language to the Common European Framework level B2, C1 or C2., • Innovator – Transforms creative ideas into original solutions that positively impact the company’s performance., • Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Additional Information Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The brand is celebrated globally for its heritage craftsmanship, refined elegance, and deep connection to art, culture, and exceptional service. This is a rare opportunity to join a house where client relationships, discretion, and meaningful experiences sit at the very heart of the business. The role is based full time in a flagship London store located in Cadogan Place. This is a fully store-based position, reporting into both the Store Director and the regional Customer Experience leadership team. The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. The Role • Act as the primary custodian of the client experience, with a focus on personalised hosting and relationship building rather than transactional selling, • Own every touchpoint around the client journey, ensuring exceptional service before, during, and after each visit, • Gather and utilise detailed client preferences to elevate experiences, including travel arrangements, personal interests, lifestyle needs, and event attendance, • Lead, manage, and develop a team of Hosts, setting clear standards for service and cultural alignment, • Coordinate and oversee temporary Host support when required, • Work closely with internal teams to ensure seamless execution of in-store and external events across categories such as ready-to-wear and leather goods, • Maintain accurate and meaningful client records, with approximately 20% of the role focused on data input and CRM hygiene, • Remain highly visible on the shop floor, engaging directly with clients and building long-term relationships Requirements • A highly client-centric professional with a natural ability to connect, host, and anticipate client needs, • A strong people manager with experience leading and motivating small teams, • A refined individual with a genuine interest in art, culture, and luxury craftsmanship, • Backgrounds from department management or client-facing leadership roles are welcomed, particularly those seeking a more experience-led direction, • Comfortable balancing human interaction with light administrative and CRM responsibilities, • Not suited to candidates from purely back-of-house or numbers-driven CRM roles, • A true people person who thrives in a customer-facing, service-led environment To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Job Title: Account/Project Director Salary: £52,000-£56,000 (DOE) + bonus scheme Location: London (North) Type: Full-time, Hybrid Job Ref: 40020 Our client is seeking an experienced Project/Account Director to join their growing London team. You’ll work with key accounts across a variety of events, conferences and awards shows ensuring every client receives exceptional service. This role suits someone with strong operational event experience who’s confident managing large-scale, high-budget projects and enjoys the pace of agency life. Key Responsibilities Team Leadership Ensure the project team is well-supported, resourced, and set up for smooth delivery. Project Management Work with Account teams — or independently — to deliver client projects. Lead communication, manage production elements, oversee budgets, and run your own large-scale events. Responsibilities include supplier coordination, briefing internal teams, managing content and logistics, and ensuring high-quality delivery. Content Development Guide content execution, working with the Head of London to align with client strategy. Event Logistics Oversee all logistics, including delegate registration and management. Operational Excellence Maintain high standards across every project and consistently aim to exceed expectations. Financial Management Manage project budgets, reporting, invoicing, and cash flow. Keep costing templates and WIP updated and ensure the Head of London is fully informed. ISO 9001 Compliance Maintain process and documentation standards, supporting training for new team members when needed. New Business Development Assist with proposals and pitches. GDPR Compliance Ensure all projects follow GDPR and company policies. CRM Management Keep supplier details and notes up to date. Health & Safety Ensure all projects meet safety requirements, including Risk Assessments and Method Statements. Supplier Management Build strong supplier relationships and secure quality service at the best value. Line Management Support Senior Project Managers and Project Managers through development, appraisals, and recruitment. Company Culture Embody the company’s values, contribute to team activities, and help foster a positive, inclusive environment. Skills • Excellent organisational skills and attention to detail, • Calm under pressure, • Confident taking ownership, • Adaptable and responsive, • Creative, proactive thinker, • Strong team player, • Committed to seeing projects through, • Competent with common digital tools Requirements • Extensive event production experience, ideally agency-based, • Conference & Award show experience, • Minimum 6 years’ event management experience, • Large-budget and international event experience, • Proven line management experience, • Experience with content across film, print, and presentations, • Strong organisational and project management skills, • Full understanding of end-to-end event delivery Please get in touch with me, Summer Bolitho if this position sounds of interest. I am a consultant at mustard with a specialist approach to creative recruitment. For more info on this role or to chat about other options call 07441 347 431. More roles can be found at and other snippets at don't forget we are a recruitment agency and not the end hirer.

Job Summary Supporting the day to day running of a busy construction site office to maximise team efficiency and output, creating an environment for productivity. Based with the front of house team, you will provide administrative support to the Operations Director to support with administration centred around business profitability and growth. This role requires attention to detail, solid organisational skills and the ability to meet tight deadlines while juggling multiple critical requests. Duties & Responsibilities • Builds a strong understanding of business priorities, demonstrating the ability to proactively anticipate needs and drive improvements to build capacity for the Operations Director, • Ensuring excellent customer service as a key representative and first point of contact for the company, • Monitoring office necessities (stationery/kitchen/bathroom supplies) ensuring they are fully stocked, • Performing a wide range of admin duties, such as photocopying, printing, filing, event organisation, as required, • Comprehensive diary management, arranging appointments, booking travel, organising meetings and appropriate meeting rooms, • Undertaking periodic checks throughout the day to ensure the communal workspaces are neat and tidy for maximum working efficiency, • PPE ordering and management, • Respond to, and progress, incoming leads from phone calls and website enquiries within 24 hours of receipt, • Lead the organisation of external BD events, • Lead the PR/Marketing life cycle sheet, • Lead all site and office photography, • Working collaboratively and communicating effectively with other areas of the Glencar Construction business to provide exceptional support, • To work to the Company’s Quality, Environmental and Safety Management System standards and performance criteria including delivering the objectives set, • To co-operate on matters of health and safety and follow the training provided. To take reasonable care of personal and other’s health and safety at all times, • Any other duties consistent with the role of Office Manager may be required from time to time. Qualifications/Experience • Previous experience in an construction site office manager role advantageous, • Experience of working with competing demands, maintaining composure with an ability to prioritise, • Excellent IT skills – proficient in Microsoft suite of programmes (Outlook, Word, Excel, PowerPoint), • Awareness of and adherence to company policies and health and safety requirements Competencies • Can demonstrate commercial awareness and a strong understanding / have a willingness to learn all elements of the construction process, • A creative problem solver, comfortable working in a fast-paced environment with an adaptable mindset to work to challenging timeframes and late changes to original plans, • A high level of integrity and discretion in handling confidential information, as well as professionalism in dealing with senior executives inside and outside of the company, • Able to create and follow clearly written processes, • Methodical, analytical and organised with an attention to detail, • Excellent communication skills both written and verbal, • Ability to work well under pressure, • Personable and effective team player, • Open to feedback with a willingness to learn and improve