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We're working with a highly regarded independent broker looking to hire a Client Executive into a specialist media team managing a c.£250k income book made up of well-known agency groups and fast-growth, high-profile businesses. The client base is varied and genuinely interesting, spanning advertising agencies, film and TV production companies, digital marketing and content businesses, PR firms and influencer-led organisations. Many operate globally and work on high-value campaigns, events and productions, bringing a range of complex exposures around contracts, intellectual property, talent, and reputational risk. These are not transactional clients. They are creative, fast-moving businesses working under tight deadlines and high expectations, often dealing with complex contracts, licensing issues and live project risk. As a result, they value brokers who can act as an extension of their business, providing clarity, confidence and solutions when things are on the line. The book itself is well established, stable and performing, offering a rare opportunity to step into a role where relationships are strong and not under pressure, giving you a platform to build rather than fix. You'll work alongside a technically strong colleague who is well respected by clients but not naturally commercially driven, meaning this hire is key to bringing balance and added presence. You'll initially share responsibility before taking greater ownership, maintaining and developing the portfolio while identifying opportunities to grow. It's not a pure new business role, but you'll need the instinct and confidence to deepen relationships, spot opportunities and bring ideas forward. They are looking for someone with genuine gravitas who can engage at a senior level, operate independently and make an impact quickly with minimal training. In return, you'll join a stable, well-regarded business with flexibility, strong client retention and the chance to shape your own position within a specialist and growing sector. TPBN1_UKTJ

Solution Architect (Permanten Contract) About Indra Group UK & Ireland Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. Role overview As we continue to experience an exciting period of growth in the UK, we are looking for an exceptional Solution Architect to play a pivotal role in the design and delivery of technology solutions that will shape the future of Transport for London's revenue collection systems, including Oyster and Contactless. It is a unique opportunity to define and govern complex technical solutions across one of the UK's most critical transport technology environments, ensuring that business requirements, architectural principles, operational considerations, and delivery objectives are brought together within a coherent and deliverable solution design. The Solution Architect provides technical leadership throughout the solution lifecycle, from initial requirements and architectural assessment through to design approval, implementation support, and operational transition. The role ensures that solutions are robust, supportable, secure, and aligned with TfL's architectural standards and strategic objectives. Working across organisational, supplier, engineering, and technical boundaries, the Solution Architect translates complex business and technical requirements into practical solution designs, resolves architectural challenges, and provides assurance that solutions remain aligned with approved designs throughout delivery. In addition to delivering solution architecture for individual programmes and technical changes, the Solution Architect plays a key role in establishing and maturing the Entreprise architecture practice, developing strategic architecture artefacts including system context diagrams, component maps, integration models, and end-to-end data flows that provide a holistic view of TfL's revenue collection ecosystem. Key duties include: • Develop end-to-end solution architectures for complex enhancements and technical changes across TfL's Revenue Collection System, including Oyster and Contactless platforms., • Produce high-quality architecture deliverables, including solution designs, high-level designs (HLDs), detailed designs (LLDs), interface specifications, and architecture decision records., • Create and maintain architecture diagrams and models using industry-standard tools and methodologies., • Ensure all solution designs align with TfL business objectives, contractual requirements, enterprise architecture principles, and technology standards., • Work closely with TfL architects, technical specialists, and business stakeholders to define solution requirements and agree architectural approaches., • Lead architecture workshops and technical design sessions to develop robust and supportable solutions., • Present solution architectures, design proposals, and technical recommendations to TfL Technical Authority and other governance forums for approval., • Provide architectural leadership throughout the solution lifecycle, from requirements definition through to implementation and operational handover., • Collaborate with engineering, testing, infrastructure, cybersecurity, service management, and delivery teams to ensure solutions are implemented in accordance with approved designs., • Support technical investigations, root cause analysis, and solution development for complex operational and delivery challenges., • Identify and manage technical risks, assumptions, constraints, dependencies, and architectural issues throughout programme delivery., • Ensure solution designs consider security, resilience, performance, supportability, scalability, and operational readiness requirements., • Provide technical assurance and design oversight during delivery, validating that implemented solutions remain aligned with approved architecture., • Evaluate new technologies, products, and integration approaches and provide recommendations regarding their suitability within the TfL environment., • Develop and maintain strategic architecture artefacts, including system context diagrams, system component maps, integration maps, application landscapes, and end-to-end system data flows., • Establish and maintain architecture standards, design patterns, reference architectures, and governance processes to develop Enterprise Architecture capabilities., • Contribute to the development and continuous improvement of the architecture practice, tools, methodologies, templates, and ways of working., • Support knowledge transfer activities and ensure architecture documentation remains accurate, complete, and maintained throughout the service lifecycle., • Act as a trusted technical advisor to programme leadership, delivery teams, and stakeholders on architecture-related matters., • Promote effective collaboration between Indra, TfL suppliers, and engineering teams to ensure successful delivery of complex technical solutions., • Ensure architecture practice, standards, and governance framework are successfully established and adopted. Required Skills and Experience: • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline (or equivalent experience)., • Significant experience delivering solution architecture for complex, large-scale technology platforms and business-critical systems., • Proven experience producing high-quality architecture artefacts, including solution designs, architecture diagrams, interface specifications, and technical design documentation., • Strong understanding of enterprise architecture principles, solution architecture methodologies, and architectural governance frameworks., • Experience designing complex system integrations across applications, infrastructure, networks, cloud services, and third-party platforms., • Experience working within highly available, business-critical, and operationally sensitive environments., • Strong understanding of software development lifecycles, DevOps practices, and modern engineering delivery methodologies., • Experience working in complex multi-supplier environments, coordinating architectural activities across several delivery partners., • Ability to translate business requirements and technical constraints into practical, supportable, and deliverable solutions., • Experience presenting solution designs and technical recommendations to architecture review boards, governance forums, and senior stakeholders., • Strong understanding of security, resilience, scalability, performance, supportability, and operational readiness considerations., • Experience producing architecture deliverables using industry-standard architecture modelling and documentation tools., • Strong knowledge of systems integration patterns, APIs, messaging technologies, and data exchange mechanisms., • Experience supporting technical delivery teams throughout implementation, testing, deployment, and operational transition., • Excellent stakeholder management skills, with the ability to engage effectively with business, engineering, operational, and supplier organisations., • Strong analytical and problem-solving skills, with the ability to identify risks, dependencies, and architectural impacts across complex systems., • Experience maintaining strategic architecture artefacts, including system context diagrams, component maps, integration landscapes, and end-to-end data flows., • Experience contributing to the development of architecture standards, design patterns, governance processes, and architecture best practices., • Strong written and verbal communication skills, with the ability to communicate effectively with both highly technical teams and executive stakeholders., • Experience within transport, payments, ticketing, revenue collection, or other highly regulated environments would be advantageous., • Brings clarity and structure to complex technical and organisational challenges., • Demonstrates sound technical judgement and pragmatic decision-making., • Able to balance strategic thinking with hands‑on solution design., • Naturally collaborates across organisational, supplier, and technical boundaries., • Comfortable challenging assumptions while building consensus among stakeholders., • Focuses on delivering business outcomes rather than individual technical solutions., • Influences decisions through expertise, credibility, and collaboration rather than formal authority., • Takes ownership of architectural quality and technical integrity throughout the delivery lifecycle, • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

MK-Search are currently working with a well respected £250m turnover M&E contractor with a strong presence across sectors who are looking to engage with a mechanical project manager to deliver a notable £21m M&E healthcare refurb and decarbonisation project in Surrey. Reporting to a project director, you will initially shadow an existing project manager, before they move and you are left to act as mechanical lead to close out the remaining 8 months of the scheme to PC. • Lead team meetings to engage, motivate, and improve performance., • Report aspects of the project to clients, Directors, and any other relevant stakeholder., • Liaise with Design & Coordination to ensure the delivery of design/working drawings capture any additional cost, programme delay, or external influence that may affect production. Delegate activities within the project team, while building strong working relationships., • Management of the procurement process., • Be an advocate for best-practice health and safety. Sign off to pay an attractive day rate with an very busy order book of projects across the business and a potential chance to move onto a new scheme for a long term contract extension after the initial 8 months. #J-18808-Ljbffr

Reference: 106958Posted: 2026-10-17Location: ReigateSalary: 48698 - 52864/yearType: Full timeEmployer: Surrey County CouncilContact: Bryan VintEmail: bryan.vint@surreycc.gov.ukThis role has a starting salary of 48,698 per annum, based on a 36 hour working week. This is a fixed term contract until 31/03/2027, with the possibility of extension subject to ongoing Made Smarter Adoption funding into 2027/28 and beyond. We are looking for an organised and proactive professional with a strong interest in digital systems, technology, and how they can be applied in real-world industrial settings. If you enjoy working with data, systems, and insight, and supporting others to navigate and adopt new ways of working, this could be the role for you. This is a unique opportunity help to shape Surrey’s economy and the wider South East region by supporting manufacturing businesses to adopt digital technology and improve their performance. This role will work remotely, with occasional travel across the South East region to support programme activity and stakeholder engagement. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' serviceOption to buy up to 10 days of additional annual leaveA generous local government salary related pensionUp to 5 days of carer’s leave and 2 paid volunteering days per yearPaternity, adoption and dependants leaveAn Employee Assistance Programme (EAP) to support health and wellbeingLearning and development hub with a wealth of resourcesWellbeing and lifestyle discounts including gym, travel, and shoppingA chance to make a real difference to the lives of our residentsAbout the Team The Economy and Growth team drives sustainable economic development across Surrey, supporting over 110,000 businesses and contributing 50 billion annually to the UK economy. We work with major employers such as Amazon, McLaren, and Samsung to strengthen the region’s competitiveness. Surrey County Council leads the Made Smarter Adoption Programme in the South East, helping manufacturing SMEs adopt Industrial Digital Technologies (IDTs) such as automation, data systems, and digital tools. About the Role As a Technology Adoption Support Advisor, you will play a key role in supporting the delivery of the Made Smarter South East programme, helping manufacturing SMEs access a coordinated and effective service as they explore and implement digital technologies. Working alongside Technology Adoption Specialists (TASs), you will provide research, insight, and operational support that underpins successful engagement with businesses. This includes contributing to early-stage diagnostics, gathering information on technologies and suppliers, and ensuring that activity is well-prepared, accurately recorded, and followed through. You will also support the wider delivery of the programme by helping to maintain a strong pipeline, assisting with grant processes, and contributing to reporting and stakeholder engagement. Through this, you will enable smooth, high-quality delivery across a complex, multi-partner programme operating throughout the South East. While TASs lead on direct advisory work with businesses, your role is critical in ensuring they have the information, structure, and support needed to deliver effectively. In doing so, you will gain valuable exposure to digital transformation in manufacturing and broader programme delivery practices, while contributing to tangible outcomes for businesses and the regional economy. Your Application To be considered for shortlisting, your application must clearly evidence the following skills, experience, and align with our behaviours: Experience using or supporting digital systems or tools (e.g. CRM platforms, data systems, ERP, or similar), and confidence working in a technology-enabled environmentA strong interest in manufacturing, engineering, or industrial settings, or an understanding of how technology can be applied to improve business performanceStrong research and analytical skills, with the ability to interpret information and present clear, practical insightsExcellent organisation and attention to detail, particularly when managing data, processes, or reporting requirementsThe ability to work collaboratively, supporting colleagues and contributing to shared outcomes in a structured delivery environmentWe are particularly interested in candidates who can demonstrate how they have used systems, data, or technology to support processes, improve outcomes, or help others adopt new ways of working. To apply, we request that you submit a CV and you will be asked the following questions: Describe a time you conducted research on a digital system, technology, or tool. How did you use this insight to support a decision, recommendation, or improvement?Outline your experience supporting operational processes or workflows that involve digital systems, platforms, or data. What tools did you use and what was your role?An SME manufacturing business is hesitant to adopt a new digital tool due to cost concerns and lack of confidence. How would you support them at an early stage?Give an example of how you ensured accuracy and organisation when working with data, systems, or reporting requirements. What steps did you take?Describe a situation where you supported colleagues or stakeholders to adopt a new system, process, or way of working. What approach did you take?Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 01/11/2026, with interviews to follow.We look forward to receiving your application — please click the apply online button below to submit. Contact Us Please contact us with any questions relating to the role. This could include flexible working requests, transferable skills, or any barriers to employment. For an informal discussion, please contact Bryan Vint at bryan.vint@surreycc.gov.uk.Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council.Our CommitmentWe are a Disability Confident employer. If you have shared a disability on your application and meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we are committed to supporting you with any adjustments you need. We value inclusion and warmly welcome you to help build a workplace where everyone belongs.

Job title - Senior KDB+/q Engineer Client Location - London, United Kingdom (City or Canary Wharf) Remote work offering - Partially remote (2 to 3 days onsite a week) Client Industry - Capital Markets / Investment Banking / Hedge Funds Contract Length - 6 months (extension likely) Contract type - Freelance (Outside IR35) Hands-on engineering of production KDB+/q platforms within a financial markets environment. You'll design, build and scale KDB architectures, take ownership of delivery and work closely with client-side teams to make an impact from day one. • 7+ years of hands-on KDB+/q engineering, • Solid core KDB fundamentals backed by real engineering delivery, • Proven track record designing, building and scaling KDB architectures in production, • Experience within investment banks, capital markets or hedge funds, • Strong Unix/Linux and scripting skills, • Able to work independently and own deliverables end to end, • Confident communicator with experience working directly alongside client teams Lungelo Nkosi #J-18808-Ljbffr

15 Month FTC Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. Systems Engineer As we continue to deliver complex technology and integration programmes, we are seeking a Systems Engineer to join our Engineering team. This role is responsible for the analysis, design, integration, and delivery of complex systems, ensuring solutions meet customer requirements, technical standards, and project objectives. Working closely with customers, project managers, software and hardware engineers, and other technical stakeholders, the Systems Engineer will play a key role throughout the project lifecycle, from requirements capture and solution design through to integration, verification, validation, and deployment. Key Duties Include: • Lead requirements analysis, capture, and decomposition activities for complex integration projects, facilitating customer workshops and stakeholder engagement., • Analyse, design, and document cost-effective technical solutions that meet customer, business, and project requirements., • Produce systems engineering documentation, including system architectures, functional designs, interface specifications, statements of work, integration strategies, and technical artefacts., • Develop requirements that are fully traceable to customer, business, and solution objectives using established systems engineering methodologies., • Support system integration, verification, validation, and qualification planning throughout the project lifecycle., • Contribute to technical proposals, project estimates, and Statements of Work (SoW) for new and existing opportunities., • Provide systems engineering input into project planning, scheduling, and risk management activities., • Collaborate with multidisciplinary engineering and project teams to ensure successful project delivery., • Participate in technical reviews, customer presentations, and meetings with clients and subcontractors., • Promote engineering best practice, quality standards, and continuous improvement within the Systems Engineering function., • Keep up to date with emerging technologies, industry standards, and systems engineering methodologies to support innovation and continuous improvement., • Travel domestically and internationally, where required, to support project delivery and customer engagement., • Ensure compliance with company policies, quality standards, security requirements, and health, safety, and environmental procedures., • Support wider engineering initiatives and undertake additional duties as reasonably required., • Degree in Systems Engineering, Electronic Engineering, Computer Science, or a related engineering discipline, or equivalent professional experience., • Previous experience working as a Systems Engineer on complex integration or technology projects., • Demonstrable experience in systems engineering across the full project lifecycle., • Experience in requirements analysis, decomposition, and management using structured systems engineering methodologies., • Strong understanding of system architecture, solution design, and systems integration., • Experience with software interfaces and APIs, including HTTP/S, REST, and JSON., • Knowledge of verification, validation, and system testing principles., • Experience working with customers and managing technical stakeholders., • Excellent technical documentation and presentation skills., • Experience within transport, ticketing, automated fare collection, or other large-scale infrastructure environments., • Experience using requirements management tools such as IBM DOORS., • Knowledge of UML, Enterprise Architect, or other model-based systems engineering tools., • Experience working within Windows and UNIX/Linux environments., • Awareness of ITIL, systems lifecycle management, and industry best practice., • INCOSE certification, ITIL certification, or a relevant postgraduate qualification., • Strong analytical and structured problem-solving skills., • Excellent communication and stakeholder management abilities, with the confidence to engage at all levels., • Ability to influence multidisciplinary teams and build collaborative working relationships., • Commercial awareness with an understanding of balancing technical excellence and business objectives., • Self-motivated, proactive, and able to work independently with minimal supervision., • Methodical approach with excellent attention to detail and a commitment to quality., • Adaptable, quick to learn new technologies, and committed to continuous professional development., • Willingness to travel in support of project and customer requirements., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days), • Pension – 4% employee and 4% employer, • Private medical insurance (including dental & optical), • Life assurance, • Income protection, • Employee assistance programs, • Flexible/remote working options, • Charitable initiatives, • Social events (formal & informal), • Learning and development programs, • Innovative & collaborative work environment #J-18808-Ljbffr

Asset Performance Manager (Fixed-Term Contract, 15-months) Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. The Asset Performance Manager is responsible for ensuring the accuracy, integrity, and effective use of asset and configuration data to support operational performance, contractual reporting, and continuous service improvement. The role combines analytical reporting, asset lifecycle management, configuration management activities, stakeholder engagement, and data governance responsibilities to deliver accurate insights and maintain high-quality asset information across the organisation. • Produce and deliver contractual, operational and ad hoc performance reports, providing analysis and actionable insights to stakeholders., • Analyse asset, service and operational data from multiple sources to identify trends, risks and improvement opportunities., • Maintain the accuracy and integrity of asset and configuration management databases (CMDBs), ensuring information is current and reliable., • Investigate and resolve data discrepancies, coordinating with internal teams, customers and third-party suppliers as required., • Support asset lifecycle activities, including stock control, deployments, audits, relocations and disposals., • Facilitate performance reviews and stakeholder meetings, documenting actions and supporting service improvement initiatives., • Develop and maintain procedures, reports and documentation to support operational and contractual requirements., • Collaborate across operational, service management and customer-facing teams to ensure effective data management, reporting and decision-making., • Provide support and cover for wider team activities and undertake other duties as reasonably required., • Significant experience in Asset Management, Asset Performance Management or Engineering Management within a complex operational environment., • Experience in data analysis, reporting or asset/configuration management., • Strong understanding of asset lifecycle management principles., • Proven ability to identify trends, drive performance improvements and manage asset-related risks., • Strong Microsoft Excel and MS Office skills., • Ability to analyse information and present clear insights., • Experience working with databases, CMDBs or similar systems., • Strong communication and stakeholder management skills., • Excellent attention to detail and problem-solving abilities., • Ability to manage priorities and work effectively in a fast-paced environment., • Experience within rail, transport, infrastructure or other critical operational environments., • Knowledge of SQL, Power BI or similar reporting tools., • Knowledge of ISO 55001 Asset Management principles, • Understanding of ITIL or service management practices., • Experience within transport, technology or service-based environments., • Experience working with SLAs or contractual reporting., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

Business Intelligence Manager (Fixed term Contract, 12 months) Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting‑edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high‑value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and to save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better‑connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation – Our capacity for innovation, cutting‑edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust – We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection – We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight – We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long‑term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large‑scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back‑office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer‑service centres, and 24 river‑boat boarding points. Drawing on over 30 years of experience in urban public‑transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, improve its efficiency and automate key processes; in short, to jointly create the next generation of the ticketing system for London. We are looking for an experienced BI & Reporting Delivery Manager to lead the Reporting & Business Intelligence function within a large‑scale transformation programme. This role will serve as the primary point of contact for all Reporting & BI activities, acting as the bridge between the customer, business stakeholders and internal delivery teams. The BI & Reporting Delivery Manager will be responsible for driving the reporting strategy, coordinating multidisciplinary teams, managing priorities and ensuring the successful delivery of high‑quality reporting services throughout the programme lifecycle. The role requires strong leadership, stakeholder management and a solid technical understanding of enterprise BI solutions to support decision‑making, governance and continuous service improvement. • Act as the primary customer interface for all Reporting & BI activities., • Coordinate multidisciplinary teams, including BI Developers, Data Engineers, Infrastructure, Support and Testing., • Gather and translate business requirements into delivery plans., • Manage priorities, risks, dependencies and reporting roadmaps., • Ensure high‑quality delivery, governance and continuous service improvement., • Support service transition and operational readiness., • Experience delivering BI, Reporting or Data Analytics solutions within large and complex organisations., • Advanced knowledge of Power BI, including dashboard design, data modelling, performance optimisation and self‑service reporting., • Experience supporting reporting, data or platform migration programmes., • Familiarity with data warehouse concepts, data governance and information management best practices., • Experience facilitating workshops, gathering business requirements and translating them into reporting and analytical solutions., • Experience working with third‑party suppliers and multidisciplinary delivery teams., • Strong stakeholder management and communication skills, with the ability to engage effectively at all organisational levels., • Proven ability to influence, build relationships and manage business change initiatives., • Strong leadership, coaching and team development capabilities., • Excellent problem‑solving skills, with a pragmatic and customer‑focused approach to delivery., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programmes., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company's business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world's top three companies in public transportation management systems. Indra's technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers' key operations, Indra is at the core of their business, and Indra's four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers' needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London's transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL's strategic technology partner to guarantee the operation and evolution of the world's largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. As we continue to enjoy an exciting period of growth in the UK, we are looking for an ITSM Consultant to support us with our upcoming projects. • Support the analysis, design, implementation, and deployment of BMC Helix ITSM, • Assess existing ITSM platforms and identify migration requirements, • Document processes, configurations, customisations, integrations, and business requirements, • Collaborate with technical teams and business stakeholders to define the target solution, • Identify risks, dependencies, and technical challenges, • Support project activities including configuration, testing, deployment, and go-live, • Deliver workshops, knowledge transfer sessions, and training activities, • Provide ongoing support and contribute to the continuous improvement and evolution of the platform after Go-Live, • 5-8 years of hands-on experience implementing BMC Helix ITSM, • Strong experience in configuration, customisation, and support of BMC Helix ITSM, • Proven experience with Incident Management, Change Management, and CMDB modules, • Experience delivering ITSM tool migrations and transformation projects, • Experience supporting all project phases, including analysis, design, implementation, testing, deployment, training, and post-production support, • Strong communication and stakeholder management skills, • Ability to gather requirements through workshops and interviews, • This is a hands-on implementation role. Candidates must have direct experience implementing and configuring BMC Helix ITSM. Profiles focused on Service Management operations or Service Delivery without BMC Helix ITSM implementation experience will not be considered, • Development experience with BMC Helix ITSM and BMC Helix Innovation Suite, • Experience deploying BMC Helix ITSM On-Premises environments, • Experience with integrations and data migration activities, • BMC Helix ITSM certifications (Associate, Professional, or equivalent), • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days), • Pension - 4% employee and 4% employer, • Private medical insurance (including dental & optical), • Life assurance, • Income protection, • Employee assistance programs, • Flexible/remote working options, • Charitable initiatives, • Social events (formal & informal), • Learning and development programs, • Innovative & collaborative work environment Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

15 Month FTC About Indra Group UK & Ireland Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. Role overview Systems Engineer As we continue to deliver complex technology and integration programmes, we are seeking a Systems Engineer to join our Engineering team. This role is responsible for the analysis, design, integration, and delivery of complex systems, ensuring solutions meet customer requirements, technical standards, and project objectives. Working closely with customers, project managers, software and hardware engineers, and other technical stakeholders, the Systems Engineer will play a key role throughout the project lifecycle, from requirements capture and solution design through to integration, verification, validation, and deployment. Key Duties Include: • Lead requirements analysis, capture, and decomposition activities for complex integration projects, facilitating customer workshops and stakeholder engagement., • Analyse, design, and document cost-effective technical solutions that meet customer, business, and project requirements., • Produce systems engineering documentation, including system architectures, functional designs, interface specifications, statements of work, integration strategies, and technical artefacts., • Develop requirements that are fully traceable to customer, business, and solution objectives using established systems engineering methodologies., • Support system integration, verification, validation, and qualification planning throughout the project lifecycle., • Contribute to technical proposals, project estimates, and Statements of Work (SoW) for new and existing opportunities., • Provide systems engineering input into project planning, scheduling, and risk management activities., • Collaborate with multidisciplinary engineering and project teams to ensure successful project delivery., • Participate in technical reviews, customer presentations, and meetings with clients and subcontractors., • Promote engineering best practice, quality standards, and continuous improvement within the Systems Engineering function., • Keep up to date with emerging technologies, industry standards, and systems engineering methodologies to support innovation and continuous improvement., • Travel domestically and internationally, where required, to support project delivery and customer engagement., • Ensure compliance with company policies, quality standards, security requirements, and health, safety, and environmental procedures., • Support wider engineering initiatives and undertake additional duties as reasonably required. Essential Requirements Qualifications • Degree in Systems Engineering, Electronic Engineering, Computer Science, or a related engineering discipline, or equivalent professional experience., • Previous experience working as a Systems Engineer on complex integration or technology projects., • Demonstrable experience in systems engineering across the full project lifecycle., • Experience in requirements analysis, decomposition, and management using structured systems engineering methodologies., • Strong understanding of system architecture, solution design, and systems integration., • Experience with software interfaces and APIs, including HTTP/S, REST, and JSON., • Knowledge of verification, validation, and system testing principles., • Experience working with customers and managing technical stakeholders., • Excellent technical documentation and presentation skills. Desirable Requirements • Experience within transport, ticketing, automated fare collection, or other large-scale infrastructure environments., • Experience using requirements management tools such as IBM DOORS., • Knowledge of UML, Enterprise Architect, or other model-based systems engineering tools., • Experience working within Windows and UNIX/Linux environments., • Awareness of ITIL, systems lifecycle management, and industry best practice., • INCOSE certification, ITIL certification, or a relevant postgraduate qualification. Skills and Personal Attributes • Strong analytical and structured problem-solving skills., • Excellent communication and stakeholder management abilities, with the confidence to engage at all levels., • Ability to influence multidisciplinary teams and build collaborative working relationships., • Commercial awareness with an understanding of balancing technical excellence and business objectives., • Self-motivated, proactive, and able to work independently with minimal supervision., • Methodical approach with excellent attention to detail and a commitment to quality., • Adaptable, quick to learn new technologies, and committed to continuous professional development., • Willingness to travel in support of project and customer requirements., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days), • Pension – 4% employee and 4% employer, • Private medical insurance (including dental & optical), • Life assurance, • Income protection, • Employee assistance programs, • Flexible/remote working options, • Charitable initiatives, • Social events (formal & informal), • Learning and development programs, • Innovative & collaborative work environment #J-18808-Ljbffr

Redhill Surrey Based -Fixed Term Contract 12 months About Indra Group UK & Ireland Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation- Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight- We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. Role Overview We are seeking an IT Network Manager to lead the delivery, transition and operation of enterprise network services, ensuring that network infrastructure is secure, resilient and capable of supporting business operations. This is a transition-focused leadership role with strong network technical depth. During the initial phase of the contract, the successful candidate will play a key role in the transition of network services from the incumbent supplier to the new operating model, with a significant focus on service transition activities, knowledge transfer, operational readiness and establishing the future support organisation. The role will work closely with outgoing supplier teams, internal engineering teams, service management functions, third-party suppliers and customer stakeholders. The emphasis is on maximising shadowing and reverse-shadowing value, capturing knowledge effectively, validating operational processes and supporting a smooth, low-risk transition into Business-as-Usual operations. The position will progressively evolve from transition leadership into ongoing operational leadership and management of the network service. • Service delivery, transition and operation: Lead the delivery, transition and ongoing operation of network services, translating transition objectives into clear activities, deliverables, dependencies and acceptance evidence., • Team and supplier management: Manage network engineers and third-party suppliers, acting as the primary point of contact between engineering teams, suppliers, service management functions and customer stakeholders., • Knowledge transfer and operational readiness: Plan, coordinate and govern service transition activities, including shadowing, reverse-shadowing, operational validation and service acceptance, ensuring effective knowledge transfer from incumbent suppliers., • Operational procedures and service preparation: Ensure operational readiness, service acceptance criteria, support documentation and knowledge transfer activities are completed successfully and can support a controlled handover into BAU operations., • Service management governance: Oversee incident, problem, change and service request management processes, and ensure compliance with security, operational and business requirements., • Infrastructure governance and project coordination: Coordinate upgrades, service improvements and network-related projects, while reviewing and governing network architectures and technical solutions., • Risk, performance and stakeholder communication: Manage network risks, issues, dependencies and service performance; provide regular reporting and stakeholder communication., • Continuous service improvement: Support the development and implementation of continuous service improvement initiatives focused on service quality, resilience and sustainable operations., • Proven experience managing enterprise network infrastructure in a complex environment., • Strong technical knowledge of enterprise LAN/WAN networking, including Cisco Routing & Switching., • Experience leading technical support teams and managing third-party suppliers., • Experience supporting highly available, business-critical network environments., • Strong stakeholder management and communication skills with both technical and non-technical audiences., • Experience delivering network infrastructure projects and service improvements., • Experience with network security technologies, including firewalls, access control and vulnerability management., • Knowledge of network monitoring and troubleshooting tools., • Experience working within ITIL-based service management practices., • Strong leadership and people management skills., • Excellent analytical and problem-solving abilities., • Ability to prioritise workloads and manage multiple projects simultaneously., • Customer-focused with a commitment to service excellence., • Ability to build effective relationships across internal teams, suppliers and stakeholders., • Strong organisational and planning skills., • ITIL Foundation (or equivalent experience)., • Relevant networking qualification or equivalent industry experience., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company's business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world's top three companies in public transportation management systems. Indra's technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO² emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers' key operations, Indra is at the core of their business, and Indra's four values guide everything we do: • Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology., • Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society., • Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers' needs, supporting them on the path to a better future., • Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long‑term contract to operate, develop, enhance and expand ticketing and access control systems across London's transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back‑office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL's strategic technology partner to guarantee the operation and evolution of the world's largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. We are looking for an experienced Technical Delivery Manager to take end‑to‑end ownership of complex technology changes supporting Transport for London's revenue collection systems, including Oyster and Contactless. This role combines technical understanding with strong delivery leadership, ensuring that solutions move successfully from technical definition and design through engineering, integration, testing, implementation and operational handover. Working across architecture, engineering, testing, suppliers and operational teams, the Technical Delivery Manager will coordinate technical activities, manage dependencies and risks, resolve delivery blockers and ensure that technical changes remain aligned, controlled and deliverable throughout their lifecycle. This role provides the technical integration leadership needed to connect these disciplines into a single, coordinated project, ensuring successful delivery and a smooth transition into operations. • Own and coordinate the end‑to‑end technical delivery of assigned projects, workstreams and technical changes, from initiation and design through build, integration, testing, deployment and transition into service, • Develop and maintain the technical delivery plan, identifying key activities, milestones, dependencies, technical deliverables and delivery risks, • Translate solution designs and technical requirements into clear, executable delivery activities across engineering and operational teams, • Coordinate technical activities across architecture, engineering, infrastructure, applications, integration, testing, security and service management, ensuring that teams remain aligned to the agreed solution and delivery plan, • Manage technical dependencies and interfaces between workstreams, systems, suppliers and delivery teams, escalating cross‑programme dependencies where appropriate, • Work closely with architects and technical specialists to ensure solutions are sufficiently mature and understood before progressing through delivery, • Drive resolution of technical delivery issues, risks and blockers, bringing together the appropriate technical specialists and stakeholders to agree pragmatic solutions, • Ensure technical deliverables are produced to the required quality and are reviewed and approved through the appropriate technical and change governance, • Coordinate technical readiness for key delivery milestones, including build, integration, testing, deployment and operational handover, • Ensure technical changes are delivered in accordance with contractual requirements, agreed technical standards and governance processes, • Support submissions and technical evidence required for relevant governance forums, including the Technical Authority and Change Advisory Board (CAB), • Ensure appropriate technical documentation, configuration information, engineering artefacts and knowledge are produced and maintained throughout delivery, • Work with Service Management and operational teams to ensure appropriate operational readiness, supportability and handover into live service, • Coordinate third‑party and supplier technical activities, ensuring that their deliverables and dependencies are aligned with the overall technical delivery plan, • Provide clear reporting on technical delivery status, risks, dependencies, decisions and upcoming milestones to programme and technical leadership, • Contribute to the continuous improvement of technical delivery practices, governance and engineering processes, • Degree in Computer Science, Information Technology, Engineering or a related discipline, or equivalent professional experience, • Strong experience in technical delivery, technology project delivery, systems integration or engineering delivery within complex technology environments, • Demonstrable experience taking technical solutions through the full delivery lifecycle, including design, build, integration, testing, deployment and transition into service, • Strong understanding of software development lifecycles, systems integration and enterprise technology delivery, • Practical understanding of software development, infrastructure, environments, configuration, build, test, release and deployment processes, • Experience coordinating delivery across multiple technical disciplines and teams, • Experience working within multi‑supplier, outsourced or third‑party delivery environments, • Ability to understand solution architecture and technical designs and translate them into practical delivery plans and activities, • Strong technical planning skills, with experience managing dependencies, milestones, risks, issues and technical deliverables, • Experience supporting technical change through structured technical and operational governance processes, • Experience coordinating technical testing, implementation and operational readiness activities, • Ability to identify technical delivery risks early, assess their potential impact and coordinate appropriate mitigation, • Strong problem‑solving skills and the ability to work effectively where technical requirements, dependencies or ownership may initially be unclear, • Strong stakeholder management and communication skills, with the ability to work effectively with architects, engineers, project managers, suppliers and operational teams, • Ability to challenge constructively, facilitate technical discussions and drive issues through to resolution, • Able to communicate complex technical subjects clearly to both technical and non‑technical stakeholders, • Comfortable working across organisational and supplier boundaries while maintaining focus on overall delivery outcomes, • Experience within transport, mobility, ticketing or revenue collection systems, • Experience with EMV/contactless payment, Oyster or equivalent fare collection technologies, • Experience delivering technology within large public‑sector, regulated or business‑critical environments, • Experience with complex systems integration and third‑party interface testing, • Exposure to accreditation, cyber security or compliance‑driven delivery, including PCI or equivalent environments, • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days), • Pension - 4% employee and 4% employer, • Private medical insurance (including dental & optical), • Life assurance, • Income protection, • Employee assistance programs, • Flexible/remote working options, • Charitable initiatives, • Social events (formal & informal), • Learning and development programs, • Innovative & collaborative work environment Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

About Indra Group UK & Ireland Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. As we continue to enjoy an exciting period of growth in the UK, we are looking for a ITOM leader (OSS)/Senior Operational IT Lead to support us with our upcoming projects. • Lead the due diligence process and acquire knowledge of current Monitoring/Automation situation and future implementation projects., • Conduct a comprehensive assessment of the current Monitoring Environment (SCOM and many other similar Tools Solarwinds), Automation tools (SCORCH, Ansible) and asset inventory discovering (tools like Ivanti or BMC Discovery)., • Identify and document all relevant processes, configurations, customizations, and integrations., • Collaborate with technical teams, support functions, and business stakeholders to extract a full picture of the environment., • Help determinate how new solutions can be implemented (In this case , it will be Dynatrace, Ansible or BMC Discovery), • Deliver clear documentation and strategic recommendations to inform decision‑making and planning., • Minimum 7 years of experience leading or overseeing Systems Monitoring/Automation Operations with mixed stack of COTS and Open-Source Solutions., • Technical background knowledge, and experience on implementation of different types of Monitoring (Server, Logs, Application Performance Management, Synthetic), Automation tools and IT discovering process., • Past exposure to Microsoft SCOM/SCORCH is desirable as it is a key part of the current environment., • Will to learn new and lead the implementation of new solutions, • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

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