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Your new company This leading UK housebuilder with a strong national presence and a reputation for delivering high-quality residential developments is looking for a Conveyancing Manager to join their in-house team in Wolverhampton. This organisation is committed to building not only exceptional homes but also rewarding careers. With a collaborative, forward-thinking culture and a clear focus on professional development, you will be empowered to shape your career while contributing to the delivery of thriving communities. The business fosters an inclusive, supportive environment where innovation is encouraged, achievements are recognised, and employees are given the tools and autonomy to succeed. Office attendance will be required due to the leadership element of this role therefore you will live within commutable distance of Wolverhampton; post-probation you will be able to enjoy working in a hybrid manner. Free car parking is available on site. Your new role As a Divisional Legal Manager, you will take ownership of a high-performing in-house conveyancing function, overseeing the legal processes supporting the sale of residential plots across multiple regional business units. You will lead and inspire a team of conveyancers and support staff, ensuring the efficient delivery of a high-volume, service-driven conveyancing operation handling circa 10,000+ plot transactions annually, including part-exchange and resale activity. This is a strategic leadership role combining technical conveyancing expertise with people management and operational oversight in a fast-paced, high-volume environment. Key responsibilities include: • Managing and developing a team of conveyancers to deliver a high-quality, efficient plot conveyancing service, • Advising on and managing infrastructure agreements (including S278, S38, S104, S185, and S111 agreements), • Handling land transfers, easements, surplus land sales, and freehold reversions, • Supporting management companies with agreements and land transfers, • Managing lease extensions, deeds of covenant, rectification, and historic legal matters, • Providing commercially focused, proactive legal advice to internal stakeholders, • Attending development meetings and contributing to sales and build forecast planning, • Driving performance, service improvements, and compliance with internal policies and legal standards What you'll need to succeed To be successful in this Conveyancer / Divisional Legal Manager role, you will bring: • Extensive experience in residential conveyancing and property law, ideally within a housebuilder or developer environment. Our client is keen to hear from candidates who are qualified as a Solicitor, Legal Executive, or Licensed Conveyancer however they are also keen to hear from unqualified candidates provided that you have significant conveyancing experience and people management experience, • Proven track record of leading and developing high-performing legal or conveyancing teams, • Strong understanding of new build property transactions and associated legal frameworks, • Experience handling infrastructure agreements and complex land-related transactions, • Excellent stakeholder management and communication skills, with the ability to influence at all levels, • A proactive, commercially minded approach with strong organisational and leadership capability What you'll get in return In return, you will receive a highly competitive package and the opportunity to work within a progressive, people-focused organisation that invests in its employees. Benefits include: • Competitive salary and comprehensive benefits package including car allowance, • Private healthcare and life assurance, • Generous pension scheme with employer contributions, • Flexible benefits, including options to purchase additional leave, • Discounted house purchase schemes and share plans, • Clear career progression and ongoing professional development, • A supportive, inclusive culture focused on employee wellbeing and growth Apply now If you are an experienced Licensed Conveyancer, Senior Conveyancer, or Property Solicitor looking to step into a leadership role within a dynamic and growing organisation, we want to hear from you. Please contact Harriet Chapman at Hays Legal for further information on this role. Apply today to take the next step in your conveyancing career and be part of a team delivering exceptional residential developments across the UK. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

Your new companyA well-established organisation operating within the infrastructure and engineering sector, delivering a range of projects across the UK.Your new roleAs Commercial Manager, you will take responsibility for overseeing the commercial performance of multiple projects. You will support delivery teams with cost control, reporting, and contract management, ensuring projects remain financially on track and compliant with contractual obligations. This will involve managing change, reviewing risk, and working closely with internal and external stakeholders to drive performance.What you'll need to succeed • Proven experience in a Commercial Manager or Senior Quantity Surveyor role, • Strong background within construction, civil engineering or utilities environments, • Working knowledge of NEC contracts, • Experience managing project costs, forecasting and reporting, • Strong communication and stakeholder management skills, • Ability to operate effectively in a fast-paced, project-driven environment What you'll get in return • Day rate up to £500 (Outside IR35), • Flexible contract opportunity with potential for extension, • Immediate start available for the right candidate What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CVIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Owen Daniels are supporting a leading Manufacturing company in recruiting for a Project Manager - Manufacturing & Business Change, to join the team on a permanent basis. A fantastic opportunity has arisen for an experienced Project Manager to join a leading manufacturing business undergoing continued growth and transformation. Project Manager – Manufacturing & Business Change This is a varied and highly visible role, suited to someone who enjoys working across both operational and IT-led projects within a fast-moving environment. You’ll be responsible for delivering multiple projects simultaneously, working closely with teams across the business to ensure projects are completed successfully, on time, and within budget. The successful candidate will take ownership of projects from initial planning through to implementation and completion, ensuring stakeholders remain engaged throughout the full project lifecycle. Key Responsibilities • Manage a range of business change, operational improvement, and IT projects across the organisation, • Create and maintain project plans, timelines, budgets, and resource schedules, • Work collaboratively with departments including Production, Engineering, Supply Chain, Finance, Warehousing, Quality, and IT, • Identify project risks and implement effective solutions to keep delivery on track, • Provide regular project updates and reporting to senior stakeholders, • Coordinate internal teams and external suppliers to ensure successful project outcomes, • Lead meetings, track project performance, and drive actions through to completion, • Support continuous improvement by capturing lessons learned and ensuring best practice project delivery standards are followed Candidate Requirements • Previous experience in a Project Management role within a manufacturing or industrial environment, • Proven track record delivering business change and/or IT projects, • Strong organisational and stakeholder management skills, • Ability to manage multiple priorities in a fast-paced environment, • Excellent communication and problem-solving capability, • Experience working with recognised project methodologies would be beneficial What’s in it for you? • Excellent salary and overall package, • Opportunity to work on high-profile projects within a successful international business, • Supportive and collaborative working culture, • Long-term career progression opportunities, • Diverse and engaging project portfolio This is an excellent opportunity for a proactive Project Manager looking to make a real impact within a growing and forward-thinking manufacturing organisation. Apply now to be considered.

Your new company A well-established organisation operating within the infrastructure and engineering sector, delivering a range of projects across the UK. Your new role As Commercial Manager, you will take responsibility for overseeing the commercial performance of multiple projects. You will support delivery teams with cost control, reporting, and contract management, ensuring projects remain financially on track and compliant with contractual obligations. This will involve managing change, reviewing risk, and working closely with internal and external stakeholders to drive performance. What you'll need to succeed • Proven experience in a Commercial Manager or Senior Quantity Surveyor role, • Strong background within construction, civil engineering or utilities environments, • Working knowledge of NEC contracts, • Experience managing project costs, forecasting and reporting, • Strong communication and stakeholder management skills, • Ability to operate effectively in a fast-paced, project-driven environment What you'll get in return • Day rate up to £500 (Outside IR35), • Flexible contract opportunity with potential for extension, • Immediate start available for the right candidate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Assistant Window Fitter Are you the ideal Assistant Window Fitter or handy labourer looking for a trainee opportunity with fast-track career progression in a nationwide company fitting windows & doors with the best in the industry? Our client is currently looking for Assistant Window Fitters to join in the success of this nationwide window & door repair and replacement business. Their window fitt... ZIPC1_UKTJ

Digital Discharge Service (DDS) Digital Care Navigator (Band 5) Focus: Clinical triage, pathway coordination, leadership, decision‑making Responsible to DDS Clinical Lead Role Purpose The Digital Care Navigator provides senior clinical-operational coordination and assurance for the Digital Discharge Service (DDS). The role is responsible for end-to-end oversight of referrals, clinical and functional triage, pathway allocation, escalation management and partner coordination to enable safe, timely discharge or admission avoidance. The postholder acts as the central decision-making and escalation point, ensuring all actions across the DDS pathway are completed, risks are managed and appropriate support is in place for every patient. Key Responsibilities Referral Triage & Pathway Leadership • Lead end-to-end coordination of DDS referrals, including prioritisation and allocation in line with service criteria., • Undertake clinical and functional triage to assess suitability for technology-enabled discharge or admission avoidance., • Determine and authorise appropriate DDS pathways and technology solutions based on patient need, risk and context. Multi-agency Coordination • Work collaboratively with acute teams, discharge services, therapy teams, social care, reablement and community providers to identify and coordinate suitable DDS referrals., • Liaise with third-party technology, monitoring and service partners to ensure timely delivery and completion of pathway actions., • Hold oversight of responsibilities, timescales and dependencies across the pathway. Escalation, Risk & Safeguarding • Act as the single escalation point for clinical, operational, technological or safeguarding concerns., • Ensure risks are identified, mitigated and escalated in line with governance and safeguarding procedures., • Provide senior oversight to ensure no patient is discharged or managed without appropriate support in place. End-of-pathway Decision-making • Lead decisions relating to pathway completion, step-down to ongoing services, continuation of monitoring or transition to self-managed/self-funded models., • Support admission avoidance decision-making where DDS can safely replace traditional models of care. Workforce Support & Practice Development • Provide leadership, guidance and coaching to TED Support Officers and wider MDT colleagues., • Support embedding of technology-first approaches within discharge, assessment and care planning processes., • Contribute to training, pathway refinement and best-practice dissemination. Governance, Data & Assurance • Provide assurance reporting to WM5G / commissioners on referral activity, outcomes, risks and benefits realisation., • Use data and insight to identify trends, capacity pressures and pathway improvements., • Contribute to service improvement, clinical safety reviews and pathway development. Key Boundaries • The role does not routinely deliver equipment or undertake day-to-day setup, unless required for escalation or complex cases., • Focus is on leadership, coordination, assurance and decision-making across the DDS pathway. Core Skills & Attributes • Demonstrated experience working in health, social care, or discharge settings, ideally in roles related to hospital discharge, community support, or reablement., • Strong understanding of discharge pathways including Virtual Wards, Pathways 0/1, Discharge to Assess, and social care interventions., • Experience supporting or delivering care in a community-based model using assistive technologies, TEC or remote monitoring., • Comfortable working across multidisciplinary teams including hospital, local authority, and third-sector stakeholders., • Proven track record supporting patients and professionals through digital transformation or service redesign., • Minimum 3 years’ experience working within discharge services in either acute or community services, • Strong organisational and coordination skills, • Minimum 3 years’ experience in patient facing roles, • Confident communicator with patients, carers and multidisciplinary teams., • Comfortable working in fast-paced, ward-based environments., • Attention to detail and commitment to accurate documentation., • Ability to identify issues early and escalate appropriately., • Experience working within a clinically regulated service, • Adept at data capture and management reporting Skills • Highly proficient within Health and Social Care settings., • Have an interest and knowledge of technology that can be used to improve health and social care., • Skilled in navigating discharge workflows and cross-sector care transitions., • Able to engage both clinical and social care professionals with confidence and credibility., • Strong coordination, communication, and tech adoption skills — capable of unblocking operational issues quickly., • Ability to balance user-centred empathy with pathway efficiency and service goals., • Strong influence and persuasion skills, re-enforced by persistence and resilience., • Excellent verbal, written and presentation skills, preparing and delivering effective communications., • Exhibit a high degree of pro-activity and creative thinking when faced with challenges requiring resolution., • Effective self-starter able to work on own initiative to tight deadlines where there are often conflicting requirements and requests for support from other parts of the team. Qualifications • NVQ Level 4 in Health and Social Care or equivalent qualification, • Relevant professional qualification or significant relevant professional experience.

Digital Discharge Service (DDS) Digital Care Navigator (Band 5) Focus: Clinical triage, pathway coordination, leadership, decision‑making Responsible to DDS Clinical Lead Role Purpose The Digital Care Navigator provides senior clinical-operational coordination and assurance for the Digital Discharge Service (DDS). The role is responsible for end-to-end oversight of referrals, clinical and functional triage, pathway allocation, escalation management and partner coordination to enable safe, timely discharge or admission avoidance. The postholder acts as the central decision-making and escalation point, ensuring all actions across the DDS pathway are completed, risks are managed and appropriate support is in place for every patient. Key Responsibilities Referral Triage & Pathway Leadership • Lead end-to-end coordination of DDS referrals, including prioritisation and allocation in line with service criteria., • Undertake clinical and functional triage to assess suitability for technology-enabled discharge or admission avoidance., • Determine and authorise appropriate DDS pathways and technology solutions based on patient need, risk and context. Multi-agency Coordination • Work collaboratively with acute teams, discharge services, therapy teams, social care, reablement and community providers to identify and coordinate suitable DDS referrals., • Liaise with third-party technology, monitoring and service partners to ensure timely delivery and completion of pathway actions., • Hold oversight of responsibilities, timescales and dependencies across the pathway. Escalation, Risk & Safeguarding • Act as the single escalation point for clinical, operational, technological or safeguarding concerns., • Ensure risks are identified, mitigated and escalated in line with governance and safeguarding procedures., • Provide senior oversight to ensure no patient is discharged or managed without appropriate support in place. End-of-pathway Decision-making • Lead decisions relating to pathway completion, step-down to ongoing services, continuation of monitoring or transition to self-managed/self-funded models., • Support admission avoidance decision-making where DDS can safely replace traditional models of care. Workforce Support & Practice Development • Provide leadership, guidance and coaching to TED Support Officers and wider MDT colleagues., • Support embedding of technology-first approaches within discharge, assessment and care planning processes., • Contribute to training, pathway refinement and best-practice dissemination. Governance, Data & Assurance • Provide assurance reporting to WM5G / commissioners on referral activity, outcomes, risks and benefits realisation., • Use data and insight to identify trends, capacity pressures and pathway improvements., • Contribute to service improvement, clinical safety reviews and pathway development. Key Boundaries • The role does not routinely deliver equipment or undertake day-to-day setup, unless required for escalation or complex cases., • Focus is on leadership, coordination, assurance and decision-making across the DDS pathway. Core Skills & Attributes • Demonstrated experience working in health, social care, or discharge settings, ideally in roles related to hospital discharge, community support, or reablement., • Strong understanding of discharge pathways including Virtual Wards, Pathways 0/1, Discharge to Assess, and social care interventions., • Experience supporting or delivering care in a community-based model using assistive technologies, TEC or remote monitoring., • Comfortable working across multidisciplinary teams including hospital, local authority, and third-sector stakeholders., • Proven track record supporting patients and professionals through digital transformation or service redesign., • Minimum 3 years’ experience working within discharge services in either acute or community services, • Strong organisational and coordination skills, • Minimum 3 years’ experience in patient facing roles, • Confident communicator with patients, carers and multidisciplinary teams., • Comfortable working in fast-paced, ward-based environments., • Attention to detail and commitment to accurate documentation., • Ability to identify issues early and escalate appropriately., • Experience working within a clinically regulated service, • Adept at data capture and management reporting Skills • Highly proficient within Health and Social Care settings., • Have an interest and knowledge of technology that can be used to improve health and social care., • Skilled in navigating discharge workflows and cross-sector care transitions., • Able to engage both clinical and social care professionals with confidence and credibility., • Strong coordination, communication, and tech adoption skills — capable of unblocking operational issues quickly., • Ability to balance user-centred empathy with pathway efficiency and service goals., • Strong influence and persuasion skills, re-enforced by persistence and resilience., • Excellent verbal, written and presentation skills, preparing and delivering effective communications., • Exhibit a high degree of pro-activity and creative thinking when faced with challenges requiring resolution., • Effective self-starter able to work on own initiative to tight deadlines where there are often conflicting requirements and requests for support from other parts of the team. Qualifications • NVQ Level 4 in Health and Social Care or equivalent qualification, • Relevant professional qualification or significant relevant professional experience.

Join LGPS Central at an important moment, where strong organisation, trusted support and clear coordination help the business move forward with confidence. This role is based in Wolverhampton and will provide high-level, confidential and proactive support to the relevant Chief Officer or Chief Officers. The role will help ensure priorities are well coordinated, decisions are supported, actions are followed through and colleagues, stakeholders and visitors experience a professional, organised and welcoming environment. The postholder will work closely with Chief Officers, Heads of Function, the Chief of Staff, Governance and colleagues across the business. This is a varied role that goes beyond diary management. It is about helping senior leaders stay focused, helping functional priorities move smoothly, improving information flow and making sure the practical day-to-day experience works well for everyone. This is a brilliant opportunity for someone who enjoys being close to the centre of the business, likes making things work better, and takes pride in creating calm, structure and momentum in a busy environment. What you’ll be doing: Chief Officer Support • Provide proactive, confidential and high-quality support to the relevant Chief Officer or Chief Officers., • Act as a professional first point of contact, managing communications with discretion and judgement., • Manage complex diaries, briefing materials, travel and accommodation, ensuring senior leaders are well prepared and supported., • Use sound judgement and initiative to take ownership of tasks, resolve issues and escalate where needed. Business Manager Communications and Organisational Support • Work closely with the Chief of Staff to stay aligned with executive priorities, key messages and leadership direction., • Help cascade strategic priorities into functional areas in a clear and practical way., • Support communication flow between Chief Officers, Heads of Function and wider teams., • Support organisational and cross-functional programmes where appropriate. Functional Coordination and Priorities • Support the wider function by helping coordinate priorities, track key actions and follow up commitments., • Work with Heads of Function to improve visibility of deadlines, dependencies and key priorities., • Help ensure information, decisions and actions are shared clearly and at the right time., • Work in an agile way, adapting quickly to changing priorities and supporting fast-paced decision-making. Meetings, Governance and Information Management • Support meeting management by coordinating agendas, papers, logistics, actions and follow-up where required., • Work closely with the Governance function to ensure there is a clear split of responsibilities for formal governance meetings., • Support Chief Officers with meeting preparation, coordination of inputs and follow-up on actions assigned to them., • Use AI and digital tools appropriately to support meeting preparation, information summarisation and action tracking., • Maintain secure and intuitive digital filing and information management systems. Workplace Coordination • Support day-to-day workplace coordination, including shared spaces, office essentials and visitor areas., • Liaise with suppliers, facilities contacts and internal teams to resolve practical workplace issues., • Provide cover and support across the Business Manager group where required., • Carry out other duties within the scope and spirit of the role, aligned to evolving business needs. About us LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. LGPS Central’s Partner Funds are: • Cheshire Pension Fund, • Derbyshire Pension Fund, • Leicestershire Pension Fund, • Nottinghamshire Pension Fund, • Shropshire Pension Fund, • Staffordshire Pension Fund, • West Midlands Pension Fund, • Worcestershire Pension Fund, • Gloucestershire Pension Fund, • Hampshire Pension Fund, • Suffolk County Council, • Wiltshire Pension Fund, • Norfolk Pension Fund, • Oxfordshire Pension Fund The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds Requirements • Experience providing high-level executive or senior leadership support in a complex and fast-paced environment., • Confidence working with senior leaders, boards and external stakeholders., • Strong judgement, discretion and ability to handle confidential information appropriately., • Excellent organisational and prioritisation skills, with the ability to manage competing demands., • Ability to support senior leaders beyond diary management, including priority coordination, action tracking and information flow., • Strong written and verbal communication skills., • Ability to summarise information clearly and produce accurate meeting outputs., • Strong digital capability, including Microsoft 365, Teams, Outlook, SharePoint and collaboration tools., • Experience using AI and digital tools to improve productivity, including meeting capture, action tracking and information summarisation., • Good understanding of when formal governance outputs should sit with the Governance function., • High attention to detail, with the ability to focus on what matters most., • Proactive, practical and able to take ownership without close supervision., • Comfortable working under pressure and to tight deadlines., • Flexible and adaptable, able to move between executive support, functional coordination and workplace coordination., • Awareness of information governance, confidentiality and data protection best practice. Qualifications: • Educated to GCSE level or equivalent., • Business Administration qualification or equivalent experience in an executive support role. What do we offer? We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: • Competitive salary, • An enhanced and generous Pension Scheme, • 30 days' paid holiday plus bank holidays, • 2 days paid volunteering days, • An extra paid Company Day in addition to paid holidays, • Excellent Learning & Development Opportunities, • Welfare and Family-friendly policies, • Enhanced pay for new parents, • Access to our Employee Assistance Programme - 24-7 Health & Wellbeing Support, • Vitality Private Medical Insurance, • Hybrid Working, • Company Service Awards, • Cycle to Work Scheme, • Company Electric Vehicle Scheme, • Nominees of the Family Friendly Employer of the Year 2022 - Personnel Today Awards 2022, • Winner of the Cultural Awareness Initiative of the Year - FT Advisors Diversity in Finance Awards 2023, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023, • Winner of LAPF Investment Innovation, • Winner of Pool of the Year 2025

Our client: • Extremely successful, market leading food retailer with significant turnover., • Highly commercial environment with a fast-paced culture focused on exceeding customer expectations., • This Buyer Drinks role is a new position and is ideal for an individual who wants to progress their career in a growing retailer., • Excellent Flexible working - 3 days a week in the office and the rest from home (offer flexible hours) The role: • As Buyer Drinks you will develop, implement, and review a customer centric category strategy for the category developing innovative buying strategies which exceed customer expectations., • The Buyer Drinks will create and deliver the category vision focusing on growing cash sales and margin delivery. As well as building long-lasting mutually beneficial relationships with suppliers., • Being an excellent negotiator the Buyer Drinks will negotiate JBP’s that deliver on category objectives, • In the role the Buyer Drinks will source new suppliers and products that will excite consumers and create value, choice and quality growing sales and margin., • The Buyer Drinks will develop promotional plans and in store activations that drive footfall and consumer value perception., • The Buyer Drinks will develop and manage a cost reduction strategy that delivers targeted margin and will have a strong understanding of market dynamics, commodities etc, • Using data and insights you will work with internal and external stakeholders including merchandising, marketing and retail operations to drive the delivery of your strategy Ideal candidate: • This Buyer Drinks role is ideal for a commercial individual who has food buying experience gained from UK food retail or wholesale. You will have managed large scale negotiations with leading branded manufacturers, • It is essential to be able to demonstrate hands on buying and have negotiated directly with suppliers demonstrating different tactics and styles. The Buyer Drinks will have a proven track record in delivering successful JBP’s, • In addition, you will demonstrate a passion for the customer, product and a flair for commerciality, • Working as part of a team you must have excellent relationship building skills you will be able to communicate and influence with internal and external stakeholders., • As Buyer Drinks you must have good insight and data analysis skills and be able to action opportunities to drive profit, • You will have excellent planning and organization skills and will be able to work independently on your own initiative, a self-starter with can-do attitude Benefits & details: • You will thrive in a matrix blue chip structure that is down to earth and personable., • Excellent package – up to £70,000 plus car allowance bonus and benefits, • Location – 3 days a week in the office and the rest from home also offer flexible hours Please send your CV using the form on this page, quoting reference 1/17692/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

About the Role A leading organisation is seeking an experienced and strategic Head of Customer Retention to drive customer loyalty, reduce churn, and improve long-term customer outcomes. This role will take full ownership of retention performance, leading the development and execution of retention strategies, while ensuring operational excellence across customer-facing teams. The successful candidate will play a key role in influencing senior stakeholders and shaping a customer-centric culture through data-led decision making. Strategic Leadership • Own overall retention performance and key churn metrics, • Develop and continuously improve retention strategies and frameworks, • Use customer insight and data to proactively identify and mitigate churn risk Leadership & Team Development • Lead, coach, and develop high-performing retention teams, • Build a strong, customer-focused culture with clear accountability, • Ensure teams are equipped with the tools and processes needed for success Operational Excellence • Remove barriers that impact effective customer issue resolution, • Improve operational efficiency across the customer journey, • Oversee high-value and sensitive customer escalations Cross-Functional Collaboration • Work closely with Sales, Operations, Finance, Service, and Customer Experience teams, • Streamline processes and improve handoffs between functions, • Address systemic issues that negatively impact customer retention Insight & Continuous Improvement • Analyse customer, operational, and financial data to identify churn drivers, • Provide actionable insights and influence senior decision-makers, • Deliver clear reporting on performance, risks, and opportunities, • Drive root-cause resolution to prevent repeat issues Key Outcomes • Reduction in customer churn, • Improved retention and save rates, • Faster resolution times and improved throughput, • Identification and elimination of systemic issues, • Successful recovery of high-value or at-risk customers Experience • Proven experience leading Customer Retention, Customer Success, or Lifecycle teams, • Strong track record of improving retention through data and insight, • Experience operating in a target-driven, fast-paced environment, • Familiarity with CRM systems and customer analytics Skills & Attributes • Strong analytical and problem-solving capability, • Ability to translate data into strategic and operational actions, • Excellent stakeholder management and influencing skills, • Commercially aware with a customer-first mindset, • Confident leading teams in complex environments, • Proactive, adaptable, and driven to deliver continuous improvement

About CriticalArc At CriticalArc, our mission is simple: help organisations keep their people safe. Our innovative, proprietary platform, SafeZone®, is trusted by many of the most renowned institutions from education, healthcare, enterprise, infrastructure and government, supporting improved safety, wellbeing and emergency management for millions of people globally. We are truly people-centric in the way we work with each other, our clients and our partners. Service sits at the heart of our company culture: supporting our customers, helping teammates thrive, and building strong, trusted relationships is part of how we operate day-to-day. The success of our approach is evident in the phenomenal growth and transformation we continue to experience. We are now looking for a proactive and organised Regional Marketing Executive to join our UK-based team and support the delivery of regional events and marketing campaigns that engage forward-thinking organisations who share our vision for combining the power of people with that of modern tech, in order to better safeguard their communities. The role in a nutshell Working closely with and reporting to the EMEA Regional Marketing Manager, you will help coordinate trade shows, conferences, webinars and other campaign activity that supports lead generation, customer engagement and business growth. This is a hands-on role where you will be responsible for bringing events and campaigns to life. It is ideally suited to someone who enjoys variety, thrives in a fast-paced SaaS environment and wants to be part of a collaborative, mission-led business where their work has visible impact. What you’ll be doing • Support the end-to-end planning and delivery of trade shows, conferences, webinars, customer events and partner activations, ensuring all activity is well organised, well executed, and aligned to campaign objectives. This includes occasional UK and international travel to support on-site event delivery., • Coordinate all event logistics, including venue booking, supplier management, stand and merchandise ordering, shipping materials, managing event schedules, registration processes, and supporting on-the-day execution where required., • Assist with the delivery of integrated marketing campaigns across digital and event channels, supporting activity from initial setup through to execution, optimisation and post-campaign reporting., • Work closely with Sales, Customer Success and other commercial teams to ensure strong alignment on lead follow-up, event attendance and pipeline progression., • Support timely distribution of leads and ensure CRM records are accurately maintained and updated following campaign activity., • Take ownership of day-to-day campaign coordination, including timelines, task tracking, internal stakeholder follow-ups and ensuring marketing deliverables are completed on time and to a high standard., • Support content and campaign execution across multiple channels including email marketing, social media, webinar promotion and sales enablement materials. This may include formatting, scheduling, proofing and coordinating content delivery., • Maintain and update our CRM system (e.g. HubSpot, Salesforce, Marketo or similar), ensuring campaign data, leads and contacts are accurately captured and consistently maintained. Support list building, segmentation, campaign tagging and basic reporting activities., • Track, measure, and report on event and campaign performance, including attendance, engagement, lead quality, pipeline contribution and overall ROI. Assist in compiling insights and learnings to improve future activity., • Provide hands-on operational support across wider marketing activity as needed, including campaign setup, asset coordination, internal communications, and general marketing administration., • Proactively identify opportunities to improve processes, streamline campaign delivery, and enhance the effectiveness of events and marketing activity. What you’ll bring • Minimum 3–5 years’ experience in marketing, event coordination, customer success / account management or a similar commercial role (SaaS, B2B or tech industry experience preferred), • Strong hands-on experience using CRM systems (e.g. HubSpot, Salesforce, Marketo or similar) with a solid understanding of CRM management, data hygiene and campaign tracking, • Strong commercial acumen with a clear understanding of pipeline metrics and revenue impact, • A self-starter with a willingness to roll up your sleeves to make things happen, • Excellent written and verbal communication skills, • Exceptional relationship-building and senior stakeholder management skills, • Strong organisational skills and attention to detail, • Comfortable managing multiple projects and priorities simultaneously, • Confident working cross-functionally in a fast-paced, global environment, • Experience with paid media activity (e.g. LinkedIn Ads, Google Ads) is highly desirable but not essential, • Clean, valid UK drivers’ license is also desirable but not essential What we can offer • £26,000–32,000 Salary DOE, • 29 days’ annual leave, inclusive of bank holidays + your birthday off, • Flexible, hybrid working environment, • Parental Leave, • Employee Assistance Programme (EAP), • Death in Service Benefit, • Professional development pathways, • The opportunity to travel overseas as part of the role, • Company equipment as standard (i.e. laptop, phone) Please note that this role does not offer visa sponsorship. Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. CriticalArc is an equal opportunities employer. We do not discriminate based on race, religion, colour, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We believe that diverse teams make better decision, build better products and create stronger outcomes for our clients and communities. We encourage applications from all backgrounds and experiences, even if you don’t “tick all the boxes” when it comes to the role we are advertising for! By submitting your application, you acknowledge that CriticalArc will process your personal data with CriticalArc’s Privacy Policy. Ready to shape marketing activity across the region and be part of an ambitious team? Apply today by sending your CV and covering letter to marketing@criticalarc.com and bring your ideas to the table.

We’re the makers of Devin, the first AI software engineer. Cognition is building collaborative AI teammates that enable engineers to focus on more interesting problems and empower engineering teams to strive for more ambitious goals. Our team is small and talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro. Building Devin is just the first step—our hardest challenges still lie ahead. If you’re excited to solve some of the world’s biggest problems and build AI that can reason on real-world tasks, apply to join us. At Cognition, customers are our highest priority. Deployed Engineers (DEs) are customer-facing technical experts who help our customers maximize the value they get out of Devin. You'll lead all technical aspects of our pre-sales process, designing compelling product demos, executing pilots, and working closely with engineering organizations to identify and delegate the right use cases to Devin. Beyond initial engagement, you'll design and deliver ongoing training programs and enablement resources to help customers roll out Devin to thousands of engineers. You’ll be successful in this role if you have a technical background – either studied computer science or have extensive experience leading highly technical sales engagements – and if you love building, and if you embody the drive and grit required to win in a fast-paced, high-intensity environment. In this role, you will: Own all technical aspects of the customer lifecycle—from deployment through activation, making sure our customers are successful using Devin Work closely with customers to understand their technical challenges and identify the best use cases for Devin to be a productive contributor Build deep relationships with our customers’ engineering teams to ensure smooth product integration and adoption, activating top users and driving product utilization Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team Be the customer oracle! Exercise your product instincts to help set the roadmap Requirements for the role: Degree in a STEM field Proven track record of successful enterprise deployments in previous GTM or forward deployed engineering roles You’re a natural relationship-builder, an excellent communicator and feel comfortable talking about complex technical topics with customers in all roles and levels Thrive in ambiguous and rapidly changing environments — you’re willing to move fast and quickly grow in scope and responsibility You have a demonstrated exceptional ability to learn You might excel if you… have sold highly technical products have worked as a software engineer previously founded a startup are a competitive, highly ambitious person who loves working in high-intensity environments thrive in roles that require you to context switch quickly and handle a broad range of technical and non-technical problems like grinding

At Flosum, we are building the world's best software for the modern enterprise. Our team is passionate about crafting elegant, high-performance products that delight our customers and set a new bar for engineering excellence. We combine deep expertise in cloud-native development with a relentless focus on quality, speed, and innovation. Every line of code we ship is built to scale, built to last, and built to make a real difference for the businesses that rely on us. We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. If you believe world-class engineering teams are the ones that move quickly and build things right, you'll feel at home here. We are hiring a Director of Software Development to lead a team of 10 engineers building and scaling our Node.js and Salesforce-integrated products. This is a hands-on leadership role for a technical architect at heart who can compress delivery schedules, drive developer velocity, and own the performance of the overall solution. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale. • Lead, coach, and grow a team of 10 full-stack developers across Node.js services and Salesforce customizations., • Drive measurable improvements in developer velocity using DORA metrics: lead time, deployment frequency, change failure rate, and MTTR., • Compress delivery schedules by breaking epics into small, independently shippable slices and challenging inflated estimates with data., • Architect end-to-end solutions spanning Node.js microservices, APIs, event-driven patterns, and Salesforce (Apex, Lightning, integrations)., • Own solution performance: latency, throughput, scalability, and cost—set SLOs and hold the team accountable to them., • Establish estimation, sprint, and release discipline; remove blockers; enforce accountability without burning the team out., • Partner with Product, QA, and Infrastructure to align roadmap, capacity, and dependencies., • Recruit, onboard, and performance-manage engineers; build a culture of ownership and speed., • 10+ years in software engineering with 5+ years leading development teams of 8–20 engineers., • Deep, current hands-on experience with Node.js (Express/Nest, async patterns, performance tuning, microservices)., • Working knowledge of the Salesforce platform—Apex, Lightning Web Components, Flows, REST/Platform Events, and Node.js↔Salesforce integration patterns., • Proven technical architect background: designed distributed systems, API contracts, data models, and performance-critical solutions in production., • Track record of schedule compression—case studies where you measurably reduced cycle time or pulled in release dates without sacrificing quality., • Strong estimation and planning discipline in Agile/Scrum or Kanban environments., • Experience driving solution performance: profiling, caching, query optimization, horizontal scaling, and observability (APM, logs, traces)., • Cloud-native delivery experience (AWS preferred) with CI/CD, IaC, and modern DevOps practices., • Excellent stakeholder communication—can negotiate scope vs. time vs. quality with executives., • Reduce average lead time for changes and increase deployment frequency to meet DORA "high" or "elite" benchmarks., • Ship the current roadmap on a compressed timeline agreed with leadership., • Improve estimate accuracy (commit vs. deliver) to within an agreed tolerance., • Meet or exceed performance SLOs for the Node.js + Salesforce solution stack., • Retain and level-up the existing team while filling any skill gaps. At Flosum, we believe great software is built by great teams—and great teams are built by leaders who care deeply about both the craft and the people. You will have the autonomy, the talent, and the mandate to build something exceptional. If you want to lead a team that is setting the standard for what world-class software looks like, we want to talk to you.

About the role Duvo helps large enterprises actually finish the operational work that nobody on their team has time to close. The stuff that lives across an ERP, a few portals, somebody's inbox, three spreadsheets, and the occasional phone call. We map it, improve it, and run it for them. Our customers include one of Europe's largest online grocery retailers, a global beauty e-commerce brand, a Middle East retail group, and a European pharmacy chain. The buyer is usually a Head of Operations, Supply Chain, Finance or IT at a large retailer or FMCG brand. New deals land at €100k–€250k ARR and grow from there. A lot of our pipeline comes through partners — consultancies, SIs, technology platforms. They need to sell Duvo with confidence: sharp demos, clear positioning, smooth onboarding for their clients. We're hiring a Sales Enablement Manager to own the enablement lifecycle for the partner channel — how partners learn to sell Duvo, how their clients experience the product, and how feedback loops back into what we build. You'll report to the Founding Head of Partnerships & Ecosystem and work daily with Product, Sales, and Marketing. What you'll do Own the sales process for partner-led deals. From first partner introduction to closed deal. Build the training that gets partners productive fast — product knowledge, use case positioning, objection handling, competitive differentiation — and the practical materials behind it: playbooks, reference guides, modules, video walkthroughs. Run enablement sessions tied to live pipeline, not abstract theory. Own the demo experience. Make it sharp, relevant, and repeatable for partner-led conversations. Build demo environments that are current, compelling, and self-serve where possible. Make sure partners can run effective demos without us in the room. Refine onboarding for partner-sourced deals. Reduce time to first value, identify friction points, and tighten the handoff between partner, sales, and delivery. Make sure each new customer experience is better than the last. Close the feedback loop. Systematically capture feedback from partner-led demos, onboarding, and early engagements. Feed insights back to Product, Marketing, and Partnerships so that what partners and their clients say actually changes what we build. Track and report the KPIs that matter — partner ramp time, demo conversion, onboarding satisfaction, deal velocity. Grow the scope as the channel matures. Pipeline forecasting for partner-sourced deals. Post-sales support structure for partner-originated customers. Enablement for new markets as partnerships scale geographically. Who you are 3–5 years in sales enablement, pre-sales, solutions consulting, or customer success at a B2B SaaS company. You've owned demo and onboarding processes — built or significantly improved them, not just run them. You understand enterprise sales cycles and how partners sell technology to their clients. Hands-on. You'll run a demo, sit in on a customer call, and build a training module in the same day. Analytical. You read pipeline data and turn it into actionable enablement priorities, not slides. Comfortable working across functions. You'll collaborate daily with Product, Sales, Partnerships, and Marketing. Fluent English. Additional European languages are a plus. Nice to have Experience in Retail, FMCG, or CPG verticals, or in enterprise automation. Experience enabling a partner channel specifically — not just a direct sales team. What we offer Competitive salary and equity. We share comp ranges on the first call. Seed-stage company backed by Index Ventures ($15M seed). Our founder and CEO is Tom Cupr, who previously founded one of Europe's largest online grocery retailers. Certifications: SOC 2 Type II, ISO 27001, ISO 42001, GDPR compliant. The partner enablement function is yours to build. A dedicated demo team to collaborate with, a growing partner ecosystem to enable, and direct access to leadership. If you've been waiting to own the whole thing rather than run someone else's playbook, this is it. Remote across Europe, with occasional travel to partners and quarterly offsites in Prague. How we hire 1. Recruiter screen, 2. 45 minutes with the Head of Partnerships on the company and quick intros, 3. 45 minutes with the Head of Partnerships going deep on your background, 4. Working session: you walk us through how you'd ramp a new Big4 partner from signed agreement to first independent demo in 30 days, 5. Founder interview We try to close the loop in under three weeks. If this is the kind of problem you want to spend your time on, get in touch.

A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard. Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team. Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value. Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization — from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture. Why Join Us? At Conga, we prioritize your growth and career advancement. In the last three months alone, over 12 of our representatives have been promoted internally! We believe in fostering talent from within, providing clear pathways for career progression, and ensuring that hard work and dedication lead to new opportunities. If you’re looking for a company that invests in your success, Conga is the place to be! A quick snapshot This is your fAirst step in a long and successful career in software sales. We want to bring in hungry, humble, and diverse people with a desire to grow. We’ll teach you how to use some of the coolest technology there is to educate prospects on the value that Conga can bring to their organization. We’ve brought in some fantastic leaders that will teach you how to be successful in a business-to-business (b2b) sales role. Don’t get us wrong… This will be hard work. We’ll teach you how to do this and how to win in an amazing market. Why this role is a big deal… The Sales Development team performs the most important function within Conga. Our pipeline is our lifeline. You’re the first line of communication with all potential prospects and will be Conga’s biggest advocate. Are you the person we’re looking for? Proven track record. You have at least 12 months of experience as a successful SDR (outbound) meeting and exceeding targets. Outbound (cold calling) experience in the DACH market is essential for this role Native-level fluency in German with clear pronunciation and no discernible accent is required Motivated with sales instinct. You’ll drive market share by qualifying and delivering leads that build pipeline for our Sales Executives in your defined market segment. Numbers-driven professionals that want to learn, grow, and develop their career. Hunter mentality: You'll have the opportunity to unleash your inner hunter and drive our growth through relentless pursuit of new business opportunities. You thrive in a fast-paced environment, leveraging your tenacity to identify and connect with potential clients. Takes initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your own work, but when you sense the need to introduce an outreach sequence that will benefit the team or the organization -even if it’s outside your scope of work --you put a sequence together, talk to the team about it, and own it. Strong attention to detail & time management. You have strong organizational and follow-up skills on all key accounts and prospects. You will have a lot of autonomy as an SDR; you get out what you put in! Resourceful & Collaborative. At Conga, we achieve together-- when you have questions, you find answers; when you’re faced with challenges, you find solutions. You turn to a variety of resources, including your colleagues, professional network, Internet, articles, books -- whatever helps you get the job done. Then you apply that knowledge across the business, where it makes sense. Here’s what will give you an edge… Tech Savvy. Experience operating on CRM platforms – Salesforce is our single source of truth. Innovative Thinking. Digital media is constantly changing, along with the rules of how we use data to target. You should want to take initiative to research new tactics and find new ways to improve campaign effectiveness. Did we pique your interest? If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! Preferred Resume Format We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly. Don’t meet every requirement for the role? Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles. Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. Conga's Applicant Privacy Statement The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (_). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.

Love Finance: Director of Product – Permanent – Full Time – Head Office, Birmingham – Occasional Travel to Birmingham (Pattern to be Discussed on an Individual Basis) Highly Competitive Salary (Negotiable Depending on Experience) Role: Director of Product Location: Birmingham Head Office – Occasional Travel to Birmingham (Pattern to be Discussed with Candidates on an Individual Basis) Salary: Highly Competitive – (Negotiable Depending on Experience) Essential Criteria: Must have experience in the Financial Services sector and ideally in a scale-up capacity Why You’ll Love it at Love Finance • Scale-up impact: Join a fast-growing fintech (Times Top 100, Fastest Growing Founder-Led #23, Top 15 fastest finance companies), • Trusted and renowned: FCA-authorised broker/lender, ‘Great Place to Work’ certified, 4.9-star Trustpilot rating, • Innovation & culture: Work at the heart of a collaborative, supportive, tech-forward environment that values straightforwardness and fun About You as Director of Product: You will drive the strategy and execution of fintech products across both the Lovey Platform Squad B2B and Lovey App – B2C, which empower UK businesses and Love Finance's vision with seamless, fast, and intelligent finance solutions. You’ll lead cross-functional teams, champion digital innovation, and ensure compliance, while working on multiple projects, ultimately helping Love Finance scale to the next level. Key Responsibilities of the Head of Product: • Product Strategy & Vision, • Craft and own the product roadmap around digital customer journeys, AI-powered tools, cloud modernisation, and fintech platforms, • Align initiatives to broader business goals — growth, innovation, risk mitigation, and transformation, • Build a product vision and strategy for your area, ensuring alignment with Love Finance goals and an exceptional customer experience, which will drive growth, digital transformation, efficiency, innovation, and risk mitigation, • Drive technical innovation and continuous improvement within the team, represent the tech team in leadership and stakeholder meetings, communicating progress, challenges, and needs, • Delivery Leadership, • Lead and mentor multidisciplinary teams (developers, designers, data, etc.), • Oversee agency partners, ensuring cohesion, quality, and timeline adherence, • Stakeholder Leadership, • Communicate product vision and progress to senior stakeholders (sales, marketing, compliance, operations), • Partner with engineering and design to deliver intuitive, efficient, and compliant finance experiences Performance & Compliance Management • Define success metrics, measure impact, gather insights, and iterate, • Conduct market research to ensure competitiveness and adherence to FCA regulation, • Define, deliver, and measure the impact of the customer-focused experiences you create Technology Background Used at Love Finance: • Languages: Python, TypeScript / JavaScript (Node.js), Dart (Flutter), SQL / MySQL, JSON, REST, GraphQL, • Cloud and Data: Google Cloud Platform (BigQuery, Cloud Run, Firestore, Pub/Sub), • DevOps and Tooling: GitHub, GitHub Actions, Terraform, Docker, Kubernetes, • Monitoring: Stackdriver, Grafana, Prometheus, • Security: OAuth2, SSO, IAM, ISO27001 alignment, penetration testing, • Analytics and Integrations: ThoughtSpot, Provenir, LTi, HubSpot, Creditsafe, Experian, Wiserfunding, Hometrack, Infosys or TCS BaNCS Essential Requirements of the Head of Product: • Proven fintech expertise: Extensive experience in product leadership within the financial services sector—ideally in scaling fintech firms, • Tech-savvy background: Hands-on with Flutter Web/Mobile and modern web stack, • Kanban delivery mastery: Comfortable leading without time-boxed Scrum ceremonies. Experience with Linear is a plus, • Regulatory familiarity: Experienced in building in regulated environments, ideally FCA-authorised, • Excellent leadership: Track record of managing and inspiring engineers, designers, and agencies, • Analytical mindset: Driven by metrics and customer feedback to promote data-led decisions What Love Offers the Head Product Owner: • High-impact role: Shape fintech products used by thousands of UK SMEs, • Collaborative environment: Agile, empowered teams that balance boldness with approachability, • Competitive rewards: Attractive salary, flexibility, growth pathways, and supportive culture

SALARY: £34,000 per annum HOURS: 37.5 hours working Monday - Friday LOCATION: Minimum 2 office days (Albert Road) with flexibility to attend events & meetings across all BWC locations throughout the week as required. Talent Acquisition Partner About Bristol Waste Company: At Bristol Waste we not only take care of the city, keeping it clean and safe for our residents and customers, we are now working across the region. We visit every home in Bristol, clean every street, look after schools, civic buildings and commercial buildings. You will see us collecting the waste and recycling, cleaning the streets, running the recycling centres, removing graffiti, cleaning buildings, providing security services and much more. We even grit the roads in the winter and clear fly-tips. Some only see us as a waste and facilities management business, but we see things differently. Our role is to improve the lives of those who live, work, or visit Bristol – and beyond – and to protect the environment. Purpose of the role: To deliver an efficient, fair, and engaging recruitment process that supports operational delivery, strengthens Bristol Waste Company's reputation as an employer of choice, and contributes to our People Strategy through community engagement and inclusive hiring practices. Key Responsibilities: Strategy & Planning • Maintain and update workforce plans for each business area, ensuring resourcing requirements are met to support service delivery., • Review recruitment processes regularly and recommend improvements to enhance efficiency, inclusivity, and candidate experience., • Identify and implement cost-effective recruitment solutions without compromising quality or candidate experience. Recruitment Delivery • Manage the end-to-end recruitment process-from vacancy approval to offer-ensuring an efficient service and a positive candidate experience., • Conduct recruitment campaign meetings with hiring managers, providing creative and tailored solutions to attract talent., • Select appropriate advertising channels and methods relevant to each vacancy, balancing reach and cost-effectiveness., • Utilise tools to proactively source passive candidates and build talent pipelines., • Develop and maintain question banks for each job role and recommend suitable assessment methods(e.g., presentations, practical exercises)., • Handle and maintain recruitment documentation to demonstrate fairness, equal opportunities, and compliance with employment legislation. Stakeholder & Manager Support • Train and develop hiring managers on key aspects of the recruitment process, ensuring fairness and consistency., • Provide guidance on assessment methods and candidate evaluation. Employer Branding & Attraction • Collaborate with the Marketing & Communications team to promote Bristol Waste Company as an employer of choice., • Optimise the use of social media for talent attraction and brand visibility., • Represent the business at recruitment events, particularly those focused on local communities., • Develop and maintain relationships with external partners that support the People Strategy. Agency & External Partnerships • Manage relationships with preferred agency suppliers, driving quality and compliance while monitoring cost efficiency., • Champion inclusive hiring practices and support diversity initiatives. Essential Requirements for the Role: • Strong stakeholder management and interpersonal skills, • Excellent communication and influencing abilities, • Ability to manage multiple priorities in a fast-paced environment, • Creative approach to talent attraction and employer branding, • Data-driven mindset for reporting and process improvement Knowledge • Recruitment best practices and candidate sourcing techniques, • Employment legislation and compliance requirements, • Proficiency in ATS systems (e.g., GoHire), sourcing tools, and social media platforms, • Understanding of assessment methods and fair selection processes, • Awareness of diversity and inclusion principles in recruitment Experience • Previous experience in high-volume recruitment or similar environment, • Experience managing agency relationships and recruitment campaigns, • Familiarity with community engagement and diversity initiatives, • Proven track record of delivering cost-effective recruitment solutions Full Job Description can be provided upon request. Our Benefits: • Annual leave package of 25 days plus 8 bank holidays., • Employer contribution of 5% into the company pension scheme., • Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business., • Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues., • Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme., • Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser., • Employee recognition ‘Stand Out Award’ and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent., • We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation. Everyone belongs: At Bristol Waste everyone belongs – we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence. Important note on applying: • Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications., • Due to the high volume of interest, we won’t be able to receive late applications and we are currently unable to respond to all who apply., • If you haven’t heard from us within three weeks of the closing date, it unfortunately means you won’t be invited to interview on this occasion. Thank you for your interest in joining Bristol Waste Company.

We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact _. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. Our Defence team is focused on building and embedding human-centered AI solutions which give our nation a competitive edge in the defence sector. We collaborate with our clients to bring ethical, reliable and cutting-edge AI to high-stakes situations and maintain the balance of global powers essential to our liberty. Because of the nature of the work we do with our Defence clients, you will need to be eligible for UK Security Clearance (SC) and willing to work between 2 to 4 days per week on-site with these customers which may require travel to locations throughout the UK. When not required on client sites, you’ll have the flexibility to work from our London office or remotely from elsewhere within the UK. As a Senior Software Engineer in our Defence business unit, you will lead backend and edge/IoT engineering for critical work streams, implementing robust, scalable patterns. You’ll bridge the gap between machine learning research and production-grade software, raising the technical bar through hands-on contribution and peer mentoring. Working alongside Lead Engineers and Data Scientists, you will scope and deliver high-impact solutions that provide immediate value to our customers in a fast-paced, entrepreneurial environment. Designing and building robust backend and edge/IoT components for diverse client deliverables across multiple software domains. Scoping and executing bounded technical problems to ensure high-velocity delivery. Shipping production-ready code in Python and at least one compiled language such as Rust, C++, Go, C#, or Java. Implementing scalable CI/CD processes, containerisation with Docker, and deployments on Kubernetes or bare metal. Mentoring and pairing with fellow engineers to share best practices and empower the team to deliver their best work. Collaborating with Machine Learning and Data Science teams to operationalise agentic software and advanced AI tooling. You possess strong hands-on experience in application development and a solid understanding of modern system architecture and design. You have a proven track record of shipping code used by paying customers in both Python and a compiled language. You are highly skilled in DevOps practices, including GitLab CI/CD, Docker, and managing applications in production environments. You bring experience with agentic software development and a passion for understanding and solving complex customer problems. You thrive when acting as a key contributor within a squad, taking ownership of technical challenges and elevating the team's output. You communicate effectively with technical and commercial stakeholders, translating complex requirements into robust engineering solutions. Talent Team Screen (30 minutes) System Design Interview (90 minutes) Pair Programming Interview (90 minutes) Commercial & Leadership Interview (60 minutes) We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: Unlimited Annual Leave Policy Private healthcare and dental Enhanced parental leave Family-Friendly Flexibility & Flexible working Sanctus Coaching Hybrid Working If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours.

Your World Healthcare is currently seeking an experienced band 6 Community Rehab Physiotherapist for work on a locum basis. Pay rate ranging between £30 - £31 P/H per hour depending on experience. You will be joining an outstanding set-up within a well-known Community Falls Prevention and Rehabilitation Team in Walsall. Please note that due to the community nature of the role, you will be required to be a car driver and owner. Requirements: To be successful in this role, you need to meet the below requirements: Have a minimum of 12 months of NHS experience, ideally in the community setting (Rehab, Falls, Rapid Response, Intermediate Care) Hold Physiotherapy degree (MSc or BSc) and full HCPC registration Have access to own car for work purposes Be available to commence the role within 1-2 weeks and happy to commit to a minimum of 3 months Benefits: Our market-leading benefits package includes: Daily PAYE Payroll Weekly Limited Company & Umbrella Payroll Dedicated Recruitment Consultant Fast-Track Registration Training & Support Excellent Referral Bonus Access to our Your Loyalty rewards Assistance with travel and accommodation About Your World Your World is proud to be the leading supplier of AHPs in the UK. Our team of Physiotherapy Consultants have a reputation for placing high-quality Physios into Locum Physiotherapy jobs. Last year, we supplied our candidates with over 5 million hours of work! ...

This job is with Superdrug, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Location: SUPERDRUG STORES PLC, UNIT 4, BIDSTON MOSS RETAIL PARK, WALLASEY, MERSEYSIDE, CH44 2HE Hours: 12 hours per week - Wednesday to Sunday availability required Salary: £13.85 per hour The Role! Join our team of skilledtherapists who are passionate about delivering exceptional service. In thisrole, you will provide expert beauty treatments and professional advice to ourcustomers, ensuring they enjoy the best possible in-store experience. We'realso extremely proud to work with some of the most trusted and professionalbeauty brands in the industry, like Beauty by Ellie, Mylee, Studex, &Lash Perfect, all helping us to deliver the very best professional serviceto our customers! Servicesinclude: Threading,Tinting, Facial & Brow waxing, Lash Lifts, Cluster Lash extensions,Piercing and Nails (manicure, pedicure, gels, acrylics, body waxing and spraytanning) We offer in-house professional training in Threading, Tinting, Waxing, Piercing& Lash extensions. What's init for you? At Superdrug, our people are our biggest strength - they bring the energy,personality, and passion that make all the difference. We work hard, have fun,and always aim to deliver That Superdrug Feeling to every customer. Inreturn, here's what you can expect from us: • Competitive salary that reflects your skills and experience, • Commission on piercing services, • 28 days holiday - time to relax and recharge, • Fantastic employee discounts:, • Up to 30% off at Superdrug for you and a nominated friend, • Complimentary brow and nail treatments, • Access to exclusive competitions and giveaways throughout the year (think hampers, Love2Shop vouchers, photoshoot experiences, and team nights out!), • Professional in-house training from top brand partners to keep you ahead in this fast developing industry, • Wagestream. Instant access to allow you to track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future., • Enhanced family-friendly benefits including maternity, paternity, shared parental, and adoption leave, plus company sick pay and compassionate support for pregnancy loss About You We're lookingfor someone who is passionate, professional, and ready to make a difference inevery client's day. You'll thrive in this role if you: • Hold a minimum of NVQ Level 2 in Beauty Therapy or an equivalent qualification., • Have a genuine desire to exceed customer expectations through exceptional service., • Are confident in engaging with customers, recommending treatments, and upselling products and services., • Are truly passionate about all things beauty, keeping up with the latest trends and techniques.

Burger King in Walsall is seeking enthusiastic team members ready to grow their careers in a supportive environment.

Alma Personnel are pleased to to be working with their long standing client based in the Walsall area recruiting for and experienced Payroll and Senior Accounts Assistant The Mission We’re looking for a sharp, Level 4 AAT (or qualified by experience) professional to take the wheel of their payroll and provide mission-critical support to our wider finance team. You aren’t just "processing data"—you are the guardian of our employee experience and the engine behind our ledger accuracy. What You’ll Own: • End-to-End Payroll Mastery: You’ll lead the charge on our monthly payroll cycles, ensuring everyone is paid accurately and on time, every time, whilst carrying out overtime calculations, • Legislative Guru: HMRC, Pensions, SSP, and SMP? You’ve got them covered. You stay ahead of the curve on all compliance and statutory requirements, • Financial Integrity: From credit card reconciliation's to managing maintenance contracts, you’ll keep our accounts airtight, • Ledger Logic: You’ll allocate cash with precision and keep our Purchase and Sales ledgers perfectly reconciled, • Strategic Wing-Person: You’ll be the right hand to our Management Accountant and Financial Controller, acting as a key pillar in a high-performing accounts squad Why You’re the Perfect Fit:- • AAT Level 4 Qualified (or a track record that proves you know your stuff), • You thrive on variety—switching from complex payroll runs to detailed account analysis without missing a beat, • You have a "can-do" mindset and love working in a collaborative, fast-paced environment If you feel you have the right experience and confident in carrying out the above tasks, then apply now for this fantastic opportunity to work for a forward thinking organisation. Don't delay, interviews are being arranged

The Opportunity We are working with a well-established and growing organisation within the safety, industrial supplies, and construction support sector, looking to recruit a driven Sales Executive to join their team. This is an excellent opportunity for someone who thrives in a fast-paced, high-volume sales environment, enjoys building strong customer relationships, and is motivated by growing accounts and exceeding targets. The Role As a Sales Executive, you will be responsible for managing a portfolio of key accounts while handling incoming enquiries, quotations, and orders. You'll play a key role in driving revenue growth, identifying upsell opportunities, and ensuring a seamless customer experience from enquiry through to delivery. Key Responsibilities Manage and grow a portfolio of key customer accounts Identify opportunities to increase revenue and maximise customer spend Prepare and follow up on quotes, ensuring strong conversion rates Process customer orders accurately and efficiently Build long-term relationships by understanding customer needs and offering tailored solutions Work closely with internal teams (procurement, logistics, operations) to ensure orders are delivered on time and in full Maintain accurate records using CRM systems and internal platforms Handle incoming enquiries via phone/email and manage a shared sales inbox Deliver consistently high levels of customer service and support What We're Looking For Proven experience in a sales, internal sales, or account management role Strong track record of meeting or exceeding sales targets Excellent communication, negotiation, and relationship-building skills Experience managing multiple accounts and handling a high volume of enquiries/orders Highly organised with strong attention to detail Confident using CRM systems and sales tools A proactive mindset with the ability to identify and convert opportunities Desirable (Not Essential) Experience within construction, PPE, safety equipment, or industrial supplies Familiarity with order processing systems (e.g. SOP/ERP platforms) What's on Offer Competitive salary (£29k-£32k) Company pension & life assurance Private medical cover 25 days holiday + bank holidays Employee Assistance Programme Ongoing training and development opportunities Career progression within a supportive and growing business Apply Now If you're a motivated sales professional looking to take the next step in your career within a dynamic and supportive environment, we'd love to hear from you

This is an exciting opportunity for an experienced Production Shift Manager to lead and optimise manufacturing operations within a fast paced environment. Based in Wednesbury, this role requires a skilled professional with expertise in operational processes to drive efficiency and ensure high-quality production outcomes. Client Details The hiring company is a well-established organisation in their industry, known for its commitment to delivering high-quality products. As a medium-sized business, they offer a collaborative and supportive environment, with a focus on operational excellence and innovation. Description Manage day-to-day production activities to ensure smooth operations and timely delivery of products. Develop and implement strategies to optimise manufacturing processes and improve efficiency. Oversee staff performance, providing training and guidance to maintain high standards. Monitor quality control processes and ensure adherence to industry regulations and standards. Collaborate with cross-functional teams to address operational challenges and improve workflows. Prepare and manage production budgets, ensuring cost-effectiveness and resource optimisation. Maintain equipment and ensure compliance with health and safety protocols. Analyse production data and generate reports for senior management.Profile You will be an experienced Production Manager/Shift Manager, ideally from a fast-paced environment, along with: Strong leadership and team management skills, with the ability to motivate and develop staff. Sound knowledge of production processes and quality control standards. Excellent problem-solving and decision-making abilities. Proficiency in production planning and budget management. A track record of implementing process improvements to enhance efficiency. Familiarity with health and safety regulations in manufacturing environments (IOSH would be beneficial)Job Offer £40,000 - £45,000/annum Permanent role with opportunities for professional growth and development. Supportive and collaborative work environment in Wednesbury. Benefits Package

Senior Accountant/Client Manager Location: Wolverhampton Industry: Accountancy Practice Contract Type: Full-time, Permanent What’s on Offer: Competitive Salary Flexible Working: A blend of office and remote work to help you achieve work-life balance. Professional Development: You’ll have access to continuous learning and development opportunities. Generous Benefits: Holiday allowance, health and wellbeing support, and more. Team Environment: You’ll be joining a collaborative and inclusive team that values innovation and professional growth. About the Firm: I’m working on an exciting opportunity with a highly successful, forward-thinking accountancy practice based in the West Midlands. This firm has a strong track record of delivering exceptional services across a wide range of disciplines, including accountancy, business management, corporate advisory, and international tax services. They’ve built a reputation for working closely with their clients—ranging from family-owned businesses and property developers to global leaders in the Technology and Automotive sectors—and for offering tailored, strategic support. Their team is made up of chartered tax advisors, international tax specialists, experienced accountants, and business consultants, all focused on providing a personalised service that helps clients achieve their business goals. This practice is forward-focused, offering the kind of dynamic, collaborative culture that you can thrive in, while continuously developing professionally. Role Overview: The firm is currently seeking an experienced Senior Accountant / Client Manager to join their growing team. As a Senior Accountant, you'll be managing a portfolio of clients across various sectors and providing bespoke, hands-on accounting and advisory services. This is a client-facing, leadership role that will require strong technical skills, an ability to build and maintain client relationships, and a passion for delivering outstanding results. If you’re a qualified ACCA or ACA accountant with significant experience in accountancy and a proven ability to manage clients, this could be the perfect opportunity for you. Key Responsibilities: Client Management: Act as the main point of contact for a range of clients, offering tailored accounting advice, tax planning, and business consultancy services. You’ll foster long-term relationships, acting as a trusted advisor to help clients achieve their business objectives. Financial Reporting: Prepare and review financial statements in accordance with UK GAAP and IFRS, ensuring the highest quality of work. You’ll provide insightful analysis and advice based on clients’ financial performance. Tax Advisory: Collaborate with tax specialists to offer both UK and international tax advice. This includes corporate tax, VAT planning, and ensuring your clients’ tax strategies align with their business goals. Business Consulting: Provide business management and strategic advice, guiding clients on how to improve financial performance, mitigate risks, and drive growth in a sustainable way. Team Leadership: Mentor and manage junior accountants, overseeing their work, providing feedback, and ensuring the team maintains high standards of quality and service. Collaboration: Work closely with other departments—including sustainability, HR transformation, and corporate advisory—to ensure your clients receive a full range of services tailored to their needs. Project Management: Lead client projects, ensuring timely delivery of services, compliance with regulations, and that client expectations are consistently met. What We're Looking For: Qualifications: ACA, ACCA, or equivalent professional qualification or working towards Experience: At least 5 years’ experience in accountancy, with a strong focus on client management, financial reporting, and tax advisory. Client-Facing Experience: You’ll need to be comfortable managing a diverse client base, understanding their business needs, and delivering strategic, solutions-oriented advice. Technical Skills: In-depth knowledge of accounting standards (UK GAAP, IFRS) and tax regulations, with experience in both UK and international tax a big plus. Leadership Ability: Experience in leading and mentoring a team of junior accountants, with the ability to inspire and support their professional development. Communication Skills: Excellent verbal and written communication skills, particularly in explaining complex financial matters to non-financial clients. Organisational Skills: Strong project management skills, with an ability to juggle multiple clients and meet deadlines in a fast-paced environment. Commercial Awareness: Ideally, you’ll have exposure to various industries, with a particular advantage if you have experience in Technology, Automotive, Property, or Family-Owned Businesses. Why You Should Apply: This is a fantastic opportunity to join a forward-thinking, progressive firm where your input is valued and you’ll have the opportunity to work with a broad range of clients in diverse sectors. You’ll be part of a supportive, high-performing team where career growth and professional development are central to the firm’s ethos. If you’re an experienced Senior Accountant looking to take the next step in your career, this role offers the perfect blend of responsibility, client interaction, and leadership. To apply, please send me your CV and a cover letter outlining your relevant experience or contact me on (phone number removed) #INDLM25

About The Role Role: Service Delivery Operative Location: Wolverhampton (WV14 0UJ) Contract Type: 6 Month FTC Hours: Monday - Friday 10:30am - 7:30pm Salary: £25,480.00 Per Annum Are you detail-oriented, reliable, and seeking a Monday to Friday role with a great work-life balance? Restore is hiring a Mailroom Operative to manage confidential data. You'll manage confidential data by preparing, checking, and scanning documents with precision. The role involves accurate data entry and physical tasks such as lifting. Candidates should be reliable, detail-oriented, and eager to contribute. Responsibilities include maintaining a safe work environment, achieving high-quality standards and participating in team meetings. If you're reliable, detail-oriented, and looking to make a meaningful contribution to a dynamic team, we'd love to hear from you! Key Responsibilities: Maintain a safe, organized work environment. Achieve high-quality standards with minimal errors. Engage in team meetings and suggest improvements. Support and train new team members. Ensure compliance with ISO standards and complete required training Key Duties: Booking In: Track and log documents, meet production targets. Document Preparation: Prep documents for scanning. Scanning: Ensure quality images, maintain scanners. Quality Assurance: Check and index scanned documents, address issues About You: A team player who can also work independently and follow processes Enjoys learning new skills Thrives in a fast-paced, active environment Dependable and committed to delivering high-quality work Possesses a keen eye for detail and takes pride in a job well done Fit and able to lift up to 10kg on a daily basis IT Literate with previous experience using Microsoft packages What We Can Offer You: Life assurance Annual leave entitlement (starting with 20 – 25 days + bank holidays) Contributory pension scheme Share save scheme Paid volunteer day Long service recognition Eyecare voucher Retail discounts Family leave Employee assistance programme About The Company Restore Commitment to Disability Confidence We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form. As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so

About the role… We are excited to be recruiting for a Senior Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. As a a Senior Motor Vehicle Technician, you will be responsible for the MOT testing, service, repair and maintenance work for our customers' vehicles, readying them for the road ahead. Representing a variety of manufacturers and carrying out work on a diverse range of vehicles and models, you will take great pride in your work, taking complete ownership of your customers and completing your jobs to the highest standard. We are looking for candidates who would be willing to train within the Manufacturer Franchise and have the desire and ambition to progress onto Master Technician status. Not only do we offer motoring for life, at Stoneacre, we offer a career for life. We genuinely believe that Stoneacre Motor Group is leading the way in EV training, and we are excited to share our knowledge and expertise with you. You will be working in an industry-leading workshop boasting state of the art facilities. Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, and elevate your career in EV Technology, all whilst contributing towards making Stoneacre the Number One Motor Group. Salary up to £45,000 OTE a year Do we have your interest…? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? A flexible approach to working patterns - Choose your own hours! We are happy to discuss all flexible working options to help you achieve the work life balance that suits you Industry leading competitive salary Industry leading top level bonuses Dedicated manufacturer training Fast track to EV Level 4 Minimum 30 days holiday increasing to 34 days (pro rata basis) Industry leading career progression opportunities Contributory workplace pension scheme Uniform provided Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free parking An average day as a Senior Motor Vehicle Technician … Reporting to the Service Manager, being responsible for meeting both franchise, and company standards in a service environment. Undertake maintenance, service and repair activities on motor vehicles of all types. Working to the highest level within scheduled times to meet company, franchise and manufacturers' standards. Repairing vehicles, testing vehicles and diagnosing faults. Replacing components, parts, lubricants and consumables whilst maintaining records and providing quality write-ups for the customer and manufacturer. Keeping your work area clean, tidy, organised and free from hazards according to current Health & Safety standards and regulations. Advising and reporting on vehicle faults, servicing requirements including future servicing/repair requirements through the Vehicle Health Check and Video process About you… We consider candidates from all backgrounds who have experience working in the Automotive sector within a technical role As a minimum, you will be qualified to Level 2 NVQ, or equivalent, in Vehicle Maintenance and Repair and hold an MOT Testers Licence You will have fantastic communication skills and thrive working in a challenging yet rewarding environment You will have the ability to work well under pressure - It will be your technical ability that will help you overcome any challenge that is thrown your way. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided Hold a full UK driving licence We want you to love what you do - The rest will come naturally. “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves." TPBN1_UKTJ

Learning Support Assistant Recruitment Day – City of Wolverhampton College ✨ Wolverhampton Date: June Employer: The Supply Register (in partnership with City of Wolverhampton College) Are you passionate about supporting learners? Looking for a rewarding role where you can make a real difference every single day? This is your chance to meet the college, meet the managers, and secure a Learning Support Assistant role for the new academic year. We’re hosting an exclusive LSA Recruitment Day at City of Wolverhampton College — and we want YOU to be there. This is more than just an interview. It’s your opportunity to: Meet the SEND and Support Managers face‑to‑face Showcase your skills and experience directly to the hiring team Learn about the college, the roles, and the departments you could join Ask questions, explore opportunities, and get a real feel for the environment Fast‑track your application to join the college’s support team To attend, simply apply — shortlisted candidates will receive an invitation to the event. What to expect on the day: • A warm welcome from the college and The Supply Register • Insight into the LSA role, responsibilities, and progression routes • Opportunities to speak with department managers and support leads • A chance to demonstrate your passion for supporting learners • On‑the‑spot discussions about available roles and next steps This event is perfect for: • Experienced Learning Support Assistants • Teaching Assistants looking to move into FE • Support workers, youth workers, or care professionals • Graduates or career‑changers wanting to make a difference • Anyone with a patient, supportive, learner‑focused approach Why Join City of Wolverhampton College? ⭐ A welcoming, inclusive, and supportive environment ⭐ Opportunities for training, CPD, and career development ⭐ Work that genuinely changes lives ⭐ Flexible roles to suit your lifestyle ⭐ A chance to be part of a passionate, learner‑centred team Safeguarding Commitment The Supply Register and City of Wolverhampton College are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. An enhanced DBS check and satisfactory references are required for this role. Apply today via The Supply Register and secure your place at our LSA Recruitment Day at City of Wolverhampton College

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays Private medical insurance Comprehensive health cash plan Flexible working options Pension (10% employer contribution) and life assurance Early finish on Fridays Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision About Safran Actuation Systems UK Safran Actuation Systems UK is a world class centre for the design, manufacture and support of cutting-edge actuation and flight control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best. Our UK Actuation business brings together engineering excellence, advanced manufacturing capability and a proud heritage within the aerospace sector. Whether supporting major global programmes or developing the next generation of actuation technologies, our people are at the heart of everything we do. As part of Safran's global network, joining Safran Actuation Systems UK means becoming part of a highly skilled, collaborative and forward thinking team with opportun We are looking for passionate individuals to join our Manufacturing Engineering team as a Manufacturing Engineer - NPI (Full Lifecycle) at our Wolverhampton site. Your Role -You will lead the manufacturing planning & implementation of new products and their associated production facilities and process, working throughout the NPI project/ programme lifecycle from initial design stages through to facility implementation, process validation and full production ramp-up. -Acting as a key interface across Engineering, Quality, Supply Chain, and Operations , and a key member of the Integrated Project Team (IPT) , you will play a key leadership role in achieving manufacturing programme deliverables & successful project outcomes within a transforming and fast-paced environment. -Apply Systems Engineering V-model principles, you will define the manufacturing system requirements and influence product design & development through DFx, Lean Manufacturing and APQP methodologies, ensuring robust, scalable and cost-effective manufacturing solutions are defined, verified and achieved. -You will own the design, development and validation of manufacturing processes, including PFMEA, control plans, process simulation & verification, pilot build validation, and production readiness reviews to ensure a smooth transition into series production Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. -Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. -Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. -Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality. -A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. What You'll Bring Essential: -Degree or apprenticeship in Mechanical, Manufacturing Engineering or a related field -Strong experience in NPI and full product lifecycle industrialisation -Proven track record of successfully introducing new products & processes into production -Strong knowledge of the principles of Lean Manufacturing, APQP, PPAP, PFMEA, DFx & other best practice -Strong understanding of machining, assembly and test processe, including the latest technology roadmaps -Ability to influence design and work cross-functionally with multiple stakeholders -Understanding of Systems engineering / V model principales including requirements management, process verification and validation Desirable: -Experience in aerospace, automotive or high-precision industries -Familiarity with AS9100 and AS9145 standards -Knowledge of SPC / process capability (Cpk) and metrology systems & technologies -Relevant experience of project management & risk mitigation planning

We are delighted to be working in partnership with a highly respected professional services organisation with an excellent reputation, a long-standing presence in the region and an impressive track record of success. As the business continues to grow, an opportunity has arisen for a HR Assistant to support a friendly and supportive HR Manager in a varied and fast-paced role offering excellent exposure across the full employee lifecycle. Key Responsibilities: • Acting as a first point of contact for HR-related queries, • Maintaining accurate HR records and personnel documentation, • Supporting employee onboarding and leaver processes, • Producing employment-related correspondence and documentation using templates, • Assisting with holiday, absence and leave administration, • Providing HR reports and management information as required, • Coordinating training courses and development activities, • Managing shared inboxes and diaries, • Providing general administrative support across a wide range of HR activities About You: To be considered, you will ideally have around 12 months' experience in a HR Assistant or HR Administration role, preferably within a professional services environment. You will also possess: • Excellent organisational and prioritisation skills, • Strong written and verbal communication abilities, • A meticulous approach with exceptional attention to detail, • Reliability, discretion and professionalism, • The ability to work effectively under pressure and manage competing deadlines, • Good IT skills, including Microsoft 365 applications such as Word, Outlook and Excel, • GCSE (or equivalent) Grade 4/C or above in English and Maths What's on Offer? • Competitive salary and benefits package, • Generous annual leave entitlement, • Firm-wide bonus scheme, • Ongoing training and development, • Support towards professional HR qualifications, • Excellent long-term career prospects within a successful and growing organisation If you're looking for a role where you can develop your HR career, gain broad exposure across all aspects of people management and join a supportive team environment, I'd be delighted to hear from you. Please get in touch for a confidential discussion

Job Title: Business Development Manager Location: Remote (1 day per month in London) Salary: £40,000 + Commission Role Overview: Our client is seeking an experienced and results-driven Business Development Manager to drive employer engagement and generate new business opportunities within the IT and technology training sector. This role focuses on identifying, developing, and onboarding new employer partners, promoting both apprenticeship programmes and commercial tech training solutions. As the Business Development Manager, you will support organisations in building future-ready digital workforces through programmes such as Software Development, Cyber Security, Data, Cloud, and IT Support, working with both levy and non-levy employers to maximise the value of apprenticeships and funded training. This is a target-driven role. The ideal Business Development Manager will have strong sales capability, excellent relationship-building skills, and a solid understanding of the UK apprenticeship and digital skills landscape. Key Responsibilities – Business Development Manager (IT & Tech) Proactively identify, target, and secure new employer partnerships across the IT, digital, and technology sectors, as well as organisations with digital skills needs. Promote a portfolio of IT and tech apprenticeship programmes and commercial training courses, positioning them as strategic workforce and upskilling solutions. Sell both funded apprenticeship pathways and commercial short courses/bootcamps in areas such as Software Engineering, Cyber Security, Data Analytics, AI, and Cloud Technologies. Achieve and exceed monthly and quarterly targets for new learner starts, employer sign-ups, and revenue (apprenticeships + commercial training). Build and manage a strong sales pipeline, from lead generation through to onboarding and account growth. Engage with levy-paying and non-levy employers, advising on how to utilise levy funds, co-investment, and commercial training budgets. Conduct detailed digital skills gap analysis with employers, recommending tailored IT training and apprenticeship solutions. Provide expert guidance on apprenticeship funding rules, levy transfer opportunities, and compliance, alongside commercial pricing options. Maintain accurate CRM records, track activity, and produce performance reports aligned to sales KPIs. Represent the organisation at tech events, networking forums, careers fairs, and industry conferences. Collaborate with internal delivery, curriculum, and learner engagement teams to ensure a seamless onboarding and high-quality client experience. Ensure all apprenticeship activity aligns with ESFA funding rules and regulatory requirements, while commercial offerings meet agreed service standards. Skills and Experience Proven experience in business development, B2B sales, or employer engagement, ideally within IT training, apprenticeships, or tech education. Strong understanding of the UK apprenticeship system, including levy and non-levy funding. Demonstrated success in selling training solutions, digital skills programmes, or SaaS/tech-related services. Ability to confidently engage and influence senior stakeholders, HR leaders, L&D teams, and technical decision-makers. Strong knowledge or interest in IT and technology disciplines (e.g., software, cyber, data, cloud). Excellent negotiation, influencing, and closing skills with a consultative sales approach. Highly organised, with the ability to manage multiple opportunities and a fast-moving pipeline. Experience using CRM systems, Microsoft Office, and digital sales tools. * Self-motivated, target-driven, and commercially focused. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Telesales Manager (Working From Home) Salary: £50,000 to £55,000 per annum About the Role We are looking for an experienced and commercially driven Telesales Manager to lead our Customer Care & Sales Operations function. This is a key leadership role focused on delivering an exceptional customer experience while driving sales growth through proactive customer engagement, quoting excellence, and effective follow-up. The successful candidate will build, coach, and develop a high-performing telesales and customer care team, creating a culture focused on service quality, accountability, and revenue generation. You will play a vital role in improving quote conversion, strengthening customer relationships, re-engaging existing accounts, and developing long-term sales opportunities within a complex, technical business environment. Industry experience within metals, manufacturing, or industrial services would be advantageous; however, we are primarily looking for a strong people leader with a proven track record of improving customer experience and sales performance. Key Responsibilities Telesales & Customer Engagement • Lead inbound customer interactions, ensuring enquiries are handled professionally and converted into sales opportunities., • Oversee quoting activity with a focus on speed, accuracy, and commercial results., • Drive structured quote follow-up processes to improve conversion rates and customer retention., • Ensure customers receive a high-quality, consultative sales experience. Sales Growth & Account Development • Identify opportunities to grow revenue through proactive customer contact and relationship management., • Re-engage dormant customers and develop strategies to win back lost business., • Maintain strong relationships with key and high-value accounts., • Support onboarding activity for new customers, ensuring a positive first experience., • Identify upselling opportunities across products, services, and solutions. Team Leadership & Development • Recruit, train, coach, and retain a successful telesales and customer care team., • Build a positive, high-performance culture focused on customer satisfaction and commercial success., • Provide ongoing coaching, feedback, and development opportunities., • Motivate a distributed team to achieve individual and business objectives. Operational Excellence • Work closely with internal teams including Sales, Purchasing, Logistics, Finance, and Operations to resolve customer issues., • Ensure accurate use of CRM, ERP, and sales systems to support quoting, reporting, and customer management., • Support pricing processes and commercial decision-making where required., • Identify opportunities to improve processes, efficiency, and customer service standards. Performance Management & Improvement Monitor and improve key performance indicators including: Quote conversion rates Response times Customer satisfaction Sales activity levels Revenue performance Provide regular reporting and insights to senior leadership. Lead continuous improvement initiatives across the customer care and sales function. About You You will be an experienced sales or customer service leader who thrives in a fast-paced, customer-focused environment. You will have: Proven experience managing a telesales, customer care, sales support, or service-led team. A strong track record of improving sales performance through customer engagement and follow-up. Experience coaching, developing, and retaining high-performing teams. Excellent communication, organisation, and problem-solving skills. Strong commercial awareness with a customer-first approach. The ability to quickly understand technical products and complex business processes. Experience using CRM and ERP systems. A data-driven approach with a focus on continuous improvement. Experience within metals, manufacturing, engineering, or industrial services is beneficial but not essential. Key Competencies Leadership and team development Customer relationship management Sales execution and conversion improvement Coaching and mentoring Process improvement Commercial decision-making Strong attention to detail Excellent communication skills Key Working Relationships You will work closely with: • Purchasing & Logistics Manager, • National Sales Team, • Financial Controller, • Accounts & E-commerce Analyst, • Senior Leadership Team Additional Information The role may require some travel, including initial travel to North America for training. Responsibilities and reporting requirements may be amended from time to time to meet business needs. Ready to Lead Sales Growth? If you are an experienced telesales leader who is passionate about developing people, improving customer experiences, and delivering measurable commercial results, we would love to hear from you

Your new company Hays are working with an amazing business who are seeking a proactive and highly organised Administrative Assistant to support a fast-paced Accounts and Sales office environment within the construction sector.This is a varied position requiring a confident individual who can provide comprehensive administrative support, act as a key point of contact for customers and suppliers, and assist with financial and operational processes. The role offers an excellent opportunity for someone looking to develop their skills and take ownership within a growing and dynamic business. Your new role Administration & Office Support Undertake general office administration duties to ensure the smooth running of daily operations Manage incoming calls, emails, and customer enquiries, acting as the first point of contact Conduct outbound calls to customers and suppliers to resolve queries Handle post-related duties including printing, sorting, and franking Process and print daily invoice documentation, ensuring accurate date stamping and filing Check and verify haulier invoices, investigating and resolving discrepancies Match delivery tickets to purchase invoices with a high level of accuracy Import data into accounting systems (e.g. Sage) and reconcile totals Generate and maintain spreadsheets for invoice tracking and reporting Record and track unexpected haulier charges to support payroll processes Input and manage data across internal systems and third-party platforms Produce reports and maintain accurate records for operational and financial tracking Enter account information into invoicing systems Liaise effectively with internal teams, customers, and external suppliers Obtain and provide Proofs of Delivery (PODs) as required Ensure high levels of customer service and responsiveness at all timesWhat you'll need to succeed Previous experience within a busy administrative or office support role Strong IT skills, including Microsoft Office (Word, Excel, Outlook) Experience with accounting systems (e.g. Sage) is advantageous Excellent organisational skills with strong attention to detail Confident telephone manner and strong communication abilities Ability to work independently and manage multiple tasks effectively Strong numerical and literacy skills Customer-focused with a professional and proactive approach Willingness to learn, develop, and take ownership of responsibilitiesWhat you'll get in return What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

HR ADMINISTRATOR Care & Rehabilitation Services HMP Oakwood, Wolverhampton, WV10 7QD Salary £27,348.68 per annum Permanent - Full Time (40 hours per week) Benefits: Company Pension, free on-site parking, on-site canteen, ongoing training and development and access to High Street Shop discounts. HMP Oakwood is an innovative prison which has been highlighted by HM Inspectorate of Prisons as an “Impressive institution, with a culture of decency and respect. Driven by courageous leadership, excellent peer-led initiatives and outstanding management of learning and skills provisions”. Within Care and Rehabilitation Services, the philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe and causes of prison stress are minimised. Central to our philosophy is the relationship between staff and prisoners. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and staff build positive and supportive relationships with the prisoners in their care. HMP Oakwood is one of the largest prisons in England and Wales, providing places for up to approximately 2100 Category C male prisoners. The successful candidate will be required to provide administrative support to the HR function to ensure quality standards are met in compliance with the employment relevant legislation and Company policy and procedures, with responsibility for the processing monthly payroll for directly employed staff. Key Responsibilities Responsibility for the administering monthly payroll system and processes for directly employed staff Process monthly payroll data load including calculating Statutory Sick Payments. Reconcile monthly Gross Cash File and processing amendments. Answering employee pay queries to ensure accurate payment. Monitor and track employee absences, ensuring appropriate documents are submitted and management maintains regular contact. Track sickness triggers and arrange Sickness Disciplinaries providing relevant documents to the Disciplinary Manager. Provide administrative support to assist in the smooth running of the onsite HR department. To support HR enquiries in a professional manner, escalating as appropriate, to resolve queries or enable actions to be taken. As a trained Vetting Contact Point (VCP) undertake Security Vetting interviews for newly appointed staff, subcontractors and renewals, supplying and clarifying information and advising as necessary to ensure that the security screening process complies with both National Offender Management Services and Company standards. Deal effectively with incoming and outgoing mail ensuring it is opened, date stamped and issued to appropriate team member. Prepare standard letters and other documentation as required, in order to ensure department needs are met. Maintain accurate electronic filing systems so that information can be readily accessed. Communicate effectively, both verbal and written, with all internal and external stakeholders, in line with company policies and procedures. Create and maintain personnel records, both computerised and manual, employees ensuring records are accurate and current. Collate, produce and distribute regular and ad hoc HR data, statistics and reports so that individuals and departments receive accurate up to date information. Undertake minutes of meetings such as investigations, sickness disciplinaries, grievances and welfare support meetings, disciplinary meetings, etc, to support members of the HR Team and managers carrying out such meetings. Organise and co-ordinate meetings, diaries, and events ensuring individual and departmental objectives are met. Provide administrative support, including supporting recruitment activities, to ensure department and business needs are met. You must have experience of working within an HR environment and be able to work as part of a fast-paced team. You will be IT literate and have strong communication and interpersonal skills together with excellent organisational skills. If you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us. Equality and Diversity is an important part of Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals. Please note that these vacancies are subject to a 5-year checkable history and the strict vetting standards set by the business and the Secretary of State for the Home Office and are exempt from the Rehabilitation of Offenders Act. You must be eligible to work in the UK, and you will need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to

Foundry Manager Modern Foundry and manufacturing Environment Onsite, West Midlands Salary circa £60,000 plus benefits A senior operational leadership opportunity within a highly respected UK manufacturing business. Some roles keep the wheels turning. This one controls the temperature of the entire operation. We're looking for an experienced Melting Manager/Foundry Manager to take ownership of a critical foundry operation, leading a skilled team, driving operational excellence, and ensuring the consistent delivery of high-quality molten metal to a fast-paced manufacturing environment. This is a rare opportunity for someone who thrives in heavy industry, understands the science behind the melt, and has the leadership presence to drive performance, accountability, and continuous improvement. What you'll be leading: Full operational responsibility for a complex melting department, including cupola and electric furnace operations Leadership of an experienced melting team, creating a culture built on safety, discipline, ownership, and high standards Daily planning and execution of furnace charging, melt scheduling, and resource deployment aligned to production demand Quality assurance across all melts, ensuring grade compliance, process consistency, and release authorisation against technical parameters Investigation of process deviations, root cause analysis, and implementation of lasting corrective actions Departmental cost control, including labour efficiency, overtime management, yield optimisation, and waste reduction Continuous improvement initiatives that increase throughput, improve quality, and reduce operational cost Collaboration with production, maintenance, planning, and wider foundry leadership to support business objectives What we're looking for: You'll likely come from a foundry, castings, metals, steel, iron, or heavy process manufacturing environment and bring: Proven leadership experience within melting, metallurgical, or foundry operations Strong knowledge of cupola and/or electric furnace processes A deep understanding of melt chemistry, process control, and metallurgical quality standards Experience using process data, thermal analysis, and operational metrics to drive decisions A track record of improving productivity, reducing waste, and delivering measurable cost savings Natural leadership capability, able to coach teams, challenge standards, and build accountability Strong understanding of health, safety, and environmental compliance within heavy industry Why this opportunity stands out: This isn't a maintenance role. It's a chance to shape the future of a major manufacturing operation. You'll have genuine autonomy, visible impact, and the opportunity to influence broader operational strategy while developing the next generation of talent. If you're ready to lead from the furnace floor to the boardroom... we'd like to talk. Confidential conversations welcomed. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

About the Role A leading organisation is seeking an experienced and strategic Head of Customer Retention to drive customer loyalty, reduce churn, and improve long-term customer outcomes. This role will take full ownership of retention performance, leading the development and execution of retention strategies, while ensuring operational excellence across customer-facing teams. The successful candidate will play a key role in influencing senior stakeholders and shaping a customer-centric culture through data-led decision making. Strategic Leadership Own overall retention performance and key churn metrics Develop and continuously improve retention strategies and frameworks Use customer insight and data to proactively identify and mitigate churn riskLeadership & Team Development Lead, coach, and develop high-performing retention teams Build a strong, customer-focused culture with clear accountability Ensure teams are equipped with the tools and processes needed for successOperational Excellence Remove barriers that impact effective customer issue resolution Improve operational efficiency across the customer journey Oversee high-value and sensitive customer escalationsCross-Functional Collaboration Work closely with Sales, Operations, Finance, Service, and Customer Experience teams Streamline processes and improve handoffs between functions Address systemic issues that negatively impact customer retentionInsight & Continuous Improvement Analyse customer, operational, and financial data to identify churn drivers Provide actionable insights and influence senior decision-makers Deliver clear reporting on performance, risks, and opportunities Drive root-cause resolution to prevent repeat issuesKey Outcomes Reduction in customer churn Improved retention and save rates Faster resolution times and improved throughput Identification and elimination of systemic issues Successful recovery of high-value or at-risk customersExperience Proven experience leading Customer Retention, Customer Success, or Lifecycle teams Strong track record of improving retention through data and insight Experience operating in a target-driven, fast-paced environment Familiarity with CRM systems and customer analyticsSkills & Attributes Strong analytical and problem-solving capability Ability to translate data into strategic and operational actions Excellent stakeholder management and influencing skills Commercially aware with a customer-first mindset Confident leading teams in complex environments Proactive, adaptable, and driven to deliver continuous improvementAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

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Join a leading UK law firm as a Private Client Solicitor in Worcester, with a salary up to £65,000, hybrid work, and strong development.

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