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Company Description TaxAssist Accountants Haywards Heath provides accessible accountancy and tax services tailored to small businesses in and around Haywards Heath. The practice focuses on supporting local owners and entrepreneurs with clear, practical advice on their financial and tax obligations. Clients benefit from a friendly, professional team that understands the challenges faced by small enterprises. The firm aims to build long-term relationships by offering reliable service, responsive communication, and guidance that helps businesses manage their finances more effectively.\n \n Role Description The Admin Assistant role is a part-time, on-site position based in Haywards Heath. The role involves managing day-to-day administrative tasks, including handling incoming calls, greeting visitors, and maintaining a professional reception area. The Admin Assistant will support the team with clerical duties such as filing, data entry, scanning, document preparation, and scheduling appointments. Responsibilities also include organizing client records, updating internal systems, processing incoming and outgoing mail, and assisting with basic correspondence and invoicing. The role requires close collaboration with accountants and other team members to ensure smooth office operations and timely support for clients.\n \n Qualifications \n\n • Administrative assistance skills, including organizing tasks, managing schedules, and supporting daily office operations.\n, • Professional phone etiquette and communication skills to handle client calls, messages, and inquiries clearly and courteously.\n, • Executive administrative assistance and clerical skills to prepare documents, maintain records, and manage filing and data entry accurately.\n, • Comfort with basic office technology and software (e.g., email, word processing, spreadsheets, and practice management systems).\n, • Attention to detail, reliability, and the ability to prioritize workload and meet deadlines.\n, • Previous experience in an office or customer service environment, ideally within professional services or finance.\n, • Ability to work collaboratively in a small team and maintain confidentiality with client information.\n, • Training in administration or business is beneficial, though equivalent experience is also valued.\n

Service Administrator £28,000, Burgess Hill, Monday to Friday 8:30am - 5pm, Permanent, 20 days holiday + bank holidays, pension, training and development The Role Due to the recent win of a new, large contract, an exciting opportunity has arisen for a Service Administrator to join a specialist fire and security systems business based in Burgess Hill. Working as part of the Service team, the Service Administrator will play a key role in coordinating fire alarm engineers, managing service schedules and ensuring clients receive a high level of service at all times. This is a busy, desk-based role requiring strong organisation, clear communication and excellent attention to detail. Booking and confirming planned preventative maintenance visits in line with contract frequencies Scheduling reactive and emergency callouts, prioritising by urgency and service level agreements Allocating jobs to engineers based on location, availability and system knowledge Managing engineers' diaries, including rescheduling appointments due to cancellations, sickness or delays Sending appointment confirmations and reminders to clients Handling inbound calls and emails regarding bookings, ETAs and job updates Keeping clients informed of delays or changes to scheduled visits Raising job sheets and works orders on the service management system Updating job statuses from booking through to completion Filing completed paperwork and chasing outstanding documentation from engineers Requirements We would expect the successful Service Administrator to have experience in a customer-focused administrative role, ideally within a service, maintenance or facilities environment. Experience coordinating engineers or managing diaries would be highly desirable, although strong office administrators with excellent communication skills will also be considered. You will be comfortable working in a fast-paced environment, able to juggle multiple priorities while maintaining accuracy. A confident telephone manner and the ability to communicate professionally with both clients and engineers is essential. This role could suit someone who has worked as a Service Coordinator, Facilities Administrator or Scheduling Administrator. Company Information You will be joining a growing and forward-thinking business that designs, installs and maintains fire and security systems for a wide range of clients. The company has built a strong reputation for quality, reliability and customer service, and places real value on supporting and developing its employees within a collaborative, team-focused environment. Package £28,000 salary Office-based role in Burgess Hill Monday to Friday, 8:30am - 5pm Company pension Employee Owned Trust benefits Training and development opportunities On-site parking 20 days holiday plus bank holidays, increasing with length of service up to 25 days Birthday offTravail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion