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Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. Key Responsibilities • Address and resolve non-major incidents and service requests, logging all activity in ServiceNow, • Deliver excellent customer service and professional support, • Escalate or reassign unresolved incidents to appropriate teams, • Analyse and resolve hardware/software issues using standard tools and methods, • Document case details clearly in ServiceNow, including steps taken and customer impact, • Meet/exceed defined performance metrics including CSat and QA standards, • Continuously build knowledge of company-specific products and services, • Create/update knowledge articles to support First Call Resolution and self-service, • Participate in after-hours and on-call rotations to ensure 24/7 support coverage, • Good experience in a Service Desk or similar IT support environment, • Experience using ServiceNow ITSM workflows, • Strong customer service, listening, and communication skills, • Bilingual - English and French (required), • Detail-oriented with solid judgment and initiative, • Ability to troubleshoot and resolve technical issues independently, • Knowledge of Microsoft Office365 and standard network tools, • Ability to work remotely and as part of a team, • Degree or equivalent experience preferred, • ITIL V4 / ITSM certification preferred, • AWS and Microsoft MCSE certifications are a plus, • Proficient in Microsoft Office365

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. Ready to be part of a world-class European delivery centre? Huron is expanding its Belfast-based remote delivery centre, establishing a centre of excellence for high-impact Finance Transformation projects. We are seeking functional finance experts who speak the language of the CFO office and can translate complex financial strategies into world-class technology solutions. This role is designed for professionals with a strong foundation in Accounting, FP&A, or Finance Operations who want to apply their domain expertise to the world of cloud technology. You will be a key player in our European practice, bridging the gap between technical configuration and strategic financial objectives. We provide robust support, cutting-edge tools (Oracle, Workday, OneStream), and global resources to empower you to deliver transformative results. Your Role: A Functional Expert Driving Finance Transformation As a member of our Belfast-based service delivery team, you will move beyond simple system configuration to become a trusted advisor on financial process design and optimization. Responsibilities may include: - Solution Design & Implementation: You will conduct deep-dive analyses of complex client requirements through virtual workshops and process mapping sessions. You will then translate these business needs into robust, scalable, and best-practice-aligned solution designs. Your hands-on work will involve configuring market-leading cloud applications (such as Oracle EPM/ERP, OneStream, Workday, etc.), building financial models, developing integration workflows, and creating sophisticated reports and dashboards that provide critical insights to our clients. - Functional Solution Design: You will lead the functional design of financial systems. This involves conducting workshops with Controllers and FP&A Directors to define Chart of Accounts (CoA) structures, design financial consolidation logic, and map "Record-to-Report" or "Plan-to-Perform" processes. You will ensure the technology solution aligns strictly with accounting standards (IFRS/GAAP) and strategic reporting needs. - Finance Transformation: You will advise clients on best-practice finance operating models. This includes streamlining period-end close cycles, automating reconciliation processes, and designing driver-based forecasting models that provide actionable commercial insights. - Client Collaboration: Serving as the translator between IT and Finance, you will manage relationships with finance stakeholders across Europe. You will articulate how cloud solutions impact day-to-day accounting operations and strategic planning. - Project Delivery: Manage specific functional workstreams (e.g., General Ledger, Consolidation, Planning) with autonomy. You will own the creation of functional specifications, user acceptance testing (UAT) scripts, and training materials for finance users. - Onsite Engagement: While primarily based in Belfast (hybrid), you may travel to client sites across Europe for critical design workshops and go-live support, ensuring that the "human" side of finance transformation is managed effectively. The Profile We're Looking For: A Self-Motivated Financial Change Consultant We are looking for candidates who are accountants or finance professionals first, and technologists second. Required background includes: - Experience: You have between 2 and 10 years of experience in Finance Transformation, FP&A, or Core Accounting, with exposure to implementing financial software. - Professional Qualifications: A recognized accounting qualification (ACCA, CIMA, CPA, ACA or European equivalent) is highly desirable. A deep understanding of financial statements, double-entry bookkeeping, and consolidation rules is essential. - Essential Background: Experience within a Big 4, Finance Transformation practice, or a top-tier consulting firm is highly preferred. Alternatively, we welcome industry professionals (Finance Managers, Systems Accountants) with strong project experience. - Functional & Technical Expertise: You possess a strong understanding of financial processes and have hands-on functional experience with one of the leading platforms: o Financials: Oracle Cloud ERP (GL, AP, AR, FA), Workday Financials or SAP S/4HANA. o EPM/FP&A: Oracle EPM (FCCS, PBSC), OneStream or Anaplan. - Client-Facing Skills: You can discuss variance analysis with a Financial Controller as comfortably as you can discuss data integrations with an IT Lead. You excel at solving complex functional problems (e.g., intercompany eliminations, multi-currency reporting). - Languages: Fluency in English is essential. Professional proficiency in another European language (German, French, Spanish, Dutch) is a desirable. Equal Opportunity & Compliance Huron is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace. All employment decisions are made without regard to race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status. In connection with your application, we will process your personal data in accordance with our privacy policy. Position Level:Analyst, Associate, Senior Associate (Multiple) Skills: Finance Transformation FP&A Core Accounting Consulting ERP SAP Oracle Benefits: Healthcare Hybrid Bonus Pension

Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. Were helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, were developing strategies and implementing solutions that enable the transformative change they need to own their future. As a member of the Huron corporate team, youll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Hurons collective strategies and enable real transformation to produce sustainable business results. Join our team and create your future. We are seeking a proactive and skilled IT Support Analyst to join our Corporate IT team in Belfast. This role is responsible for delivering high-quality technical support to end-users, maintaining local IT infrastructure, troubleshooting hardware and software issues, and escalating complex problems to senior IT staff. The ideal candidate is customer-focused, technically competent, and able to manage multiple priorities in a fast-paced environment. As part of the role, you will maintain accurate IT ticketing records, build strong professional relationships with users and colleagues, and ensure timely resolution of support requests in line with Service Level Agreements (SLAs).You will be required to: Provide daily onsite and remote IT support via phone, chat, and email, ensuring timely resolution of user issues. Troubleshoot and resolve issues across Windows, macOS, iOS, and Android platforms, including applications, hardware, and peripherals. Perform break/fix support and resolve technical issues promptly to minimize business disruption. Troubleshoot and maintain network connectivity, including wireless, VPN, and remote access solutions. Build, configure, and deploy workstations for new users, as well as upgrade and maintain existing equipment. Maintain and support local IT infrastructure, including servers, printers, and network devices, escalating complex issues as required. Manage IT asset inventory, including procurement tracking, maintenance, software licensing, and lifecycle management. Assist with IT projects, system upgrades, office relocations, and technology rollouts. Ensure all support activities are logged accurately in the IT ticketing system, including technical steps, resolution notes, and follow-up actions. Provide training and guidance to end-users on IT systems, applications, and best practices. Monitor and respond to alerts for system outages, backups, and performance issues to maintain high availability. Assist in creating and maintaining IT documentation, including standard operating procedures, troubleshooting guides, and knowledge base articles. Collaborate with cross-functional teams to implement technology solutions and process improvements. Proactively identify recurring issues and recommend preventative measures to reduce support tickets. Occasionally, participate in on-call rotations as needed to provide after-hours support. Qualifications & Skills Degree in Information Technology (IT), Computer Science, or related field (or equivalent work experience). 1+ years of relevant work experience within an IT Support capacity. Excellent communication skills, with the ability to convey technical information to non-technical users effectively. Proficiency with Windows OS and Microsoft Office products Ability to work independently and as part of a team. Ability to multitask and work effectively in a fast-paced environment Ability to work flexible hours including nights and weekends when required. Bi-Lingual: Fluency in both English & French. Certifications such as CompTIA A+ or Microsoft Technology Associate are desirable. Position Level:Analyst Skills: It Support Windows Microsoft CompTIA A+ Bilingual Benefits: Healthcare Bonus

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

French Customer Support Specialist. What you'll be doing:?French Customer Support Specialist. This role is based on-site at our Belfast VR Hub (BT1) and involves supporting users across global social and digital channels.

Location: Belfast, United Kingdom Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Engineering Coaching Lead Belfast PROFILE: You graduated with a Master of Engineering, Computer Science or any related field in University, and you have significant experience within Agile team You want to foster more effective, transparent, autonomous, and cohesive teams, and to enable better outcomes, solutions, and products/services for customers You are an effective communicator (especially in case of conflict) You are recognised as a team-player and enjoy collaborative work You have a good technological culture You are convincing and persuasive You are resourceful and structured You are dynamic and meticulous COMPETENCIES: You are a trainer, the one who knows how to deliver proper training session on principles, practices or tools You are a consultant, the one who knows how to provide a turnkey solution to a problem You know the following tools and methods: XP, Scrum, Kanban, Software Craftsmanship, change management, management 3.0 or even coaching and systemic analysis You have in-depth knowledge in Agile practices, Lean methodologies, project management and associated tools You are able to animate meetings, workshops and training sessions-both in French and in English You have the ability to share with people from different jobs and backgrounds You have knowledge in software development and digital transformation You are able to move forward in changing environments LIFE AS A THALES ENGINEERING COACHING ROLE As an Engineering Coaching Role within Thales, you will: Define the scope and goals of coaching with managers and teams Train teams in Agile methodologies according to their context Introduce Agile to new teams, facilitating practices that are context relevant and situation specific Drive teams process by facilitating events/ceremonies and Agile workshops to become self-organised teams Set up environment where trust and transparency are key pillars YOUR CAREER AT THALES Future opportunities will allow you to discover other domains or sites. You will be able to evolve and grow your competencies in different areas: Room and attention to personal development Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex Solution Choose between a technical expertise or a leadership path Build an international career within a leading Engineering Group Connect with Fiona Tal, Talent Acquisition Partner #LI-FT1 who is eager to explore together with you this exciting opportunity. This role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles. Great journeys start here, apply now!

Location: Belfast, United Kingdom Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and thats why we offer you the flexibility to do whats important to you; whether thats part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Engineering Coaching Lead Belfast PROFILE: You graduated with a Master of Engineering, Computer Science or any related field in University, and you have significant experience within Agile team You want to foster more effective, transparent, autonomous, and cohesive teams, and to enable better outcomes, solutions, and products/services for customers You are an effective communicator (especially in case of conflict) You are recognised as a team-player and enjoy collaborative work You have a good technological culture You are convincing and persuasive You are resourceful and structured You are dynamic and meticulous COMPETENCIES: You are a trainer, the one who knows how to deliver proper training session on principles, practices or tools You are a consultant, the one who knows how to provide a turnkey solution to a problem You know the following tools and methods: XP, Scrum, Kanban, Software Craftsmanship, change management, management 3.0 or even coaching and systemic analysis You have in-depth knowledge in Agile practices, Lean methodologies, project management and associated tools You are able to animate meetings, workshops and training sessionsboth in French and in English You have the ability to share with people from different jobs and backgrounds You have knowledge in software development and digital transformation You are able to move forward in changing environments LIFE AS A THALES ENGINEERING COACHING ROLE As an Engineering Coaching Role within Thales, you will: Define the scope and goals of coaching with managers and teams Train teams in Agile methodologies according to their context Introduce Agile to new teams, facilitating practices that are context relevant and situation specific Drive teams process by facilitating events/ceremonies and Agile workshops to become self-organised teams Set up environment where trust and transparency are key pillars YOUR CAREER AT THALES Future opportunities will allow you to discover other domains or sites. You will be able to evolve and grow your competencies in different areas: Room and attention to personal development Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex Solution Choose between a technical expertise or a leadership path Build an international career within a leading Engineering Group Connect with Fiona Tal, Talent Acquisition Partner #LI-FT1 who is eager to explore together with you this exciting opportunity. This role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years residence in the UK over the last 5 years may be accepted, with additional overseas checks. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles. Great journeys start here, apply now!

Languages: C1 French + B2 English What you'll be doing: French Customer Support Specialist As part of our social support team, you'll be right at the heart of the online VR community answering questions, solving issues, and engaging with users across multiple digital platforms. Fre

Ready to be part of a world-class European deliverycentre? Huron is strategically expanding its European footprint byestablishinga dedicated delivery team based in Belfast, creating acentreof excellence for our most critical cloud transformation projects. This is a unique opportunity to join a highly skilled and collaborative group of consultants who form the operational heart of our European practice. You will be instrumental in delivering transformative EPM and ERP Cloud solutions to our prestigious, enterprise-level clients across the continent. This role is designed for professionals who thrive onthe dynamismandchallenge ofinternational projects. You will be a key player in our accelerated growth in Europe, contributing to a culture that champions collaboration, professional autonomy, and continuous learning. We providethe robustsupport,cutting-edgetools, and extensive resources of a leading global firm, empowering you to do your best work and advance your career in a forward-thinking and supportive environment. Your Role: AnExpert Driving European Transformation As a member of our Belfast-based delivery team, you will be a central figure in the entire lifecycle of our client engagements, frominitialdesign to final implementation ofcutting-edgeEPM and ERP solutions. Your responsibilities will be dynamic, adapting to your specific level of experience, with a constant focus on delivering excellence. Solution Design & Implementation:You will conduct deep-diveanalyses of complex client requirements through virtual workshops and process mapping sessions. You will then translate these business needs into robust, scalable, and best-practice-aligned solution designs. Your hands-on work will involve configuring market-leading cloud applications (such as Oracle EPM/ERP, OneStream, Workday, etc.), building financial models, developing integration workflows, and creating sophisticated reports and dashboards thatprovidecritical insights to our clients. Client Collaboration:You will be a primary point of contact for our clients, building strong, effective, and trust-based relationships with stakeholders across Europe. This involves leading virtual workshops,facilitatingregular project check-ins, andmaintainingclear, proactive communication channels. Your goal is to become a trusted advisor, ensuring client needs are not just met, butanticipatedand exceeded at every stage of the project. Project Delivery:You will manage your assigned workstreams with a high degree of autonomy, taking responsibility for planning, execution, and the delivery of high-quality outcomes on time and within budget. This includes detailed status reporting, risk identification, and issue resolution. For more experienced candidates, this role will naturally evolve to include mentoring junior team members, leading larger project streams, and contributing to overall project management and governance. Onsite Engagement:Therole is primarilybased in Belfast,althoughyoumaybe expected totravel to client sites across Europe periodicallyfor critical, high-impact project milestones. This includes strategic kick-off meetings to build rapport, intensive design workshops for complex problem-solving, and crucial on-site support during the go-live phase. This blended approach ensures the efficiency ofoff-shorework is complemented by the invaluable connection of face-to-face interaction. The Profile We're Looking For: A Self-Motivated Cloud Consultant We are looking for a spectrum of talent, from experienced consultants with a solid foundation who are ready to take on more responsibility, to seasoned experts and solution architects looking for a new and stimulating challenge. Experience:You have between2 and 10 years of hands-on, end-to-end project experiencein consulting and implementing EPM or ERP cloud solutions. This includes involvement in all phases, from requirements gathering and design to configuration, testing, and deployment. Essential Background:A background in aBig 4, Accenture, or another top-tier consulting firmis highly desirable.Your experience shoulddemonstratefamiliaritywith structured delivery methodologies, the demands of a fast-paced project environment, and the expectations of large, complex clients. Technical Expertise:You have practical, in-depth experience with one or more leading cloud platforms,demonstratingyour ability to not only configure the system but also to advise clients on its strategic application: EPM:Oracle EPM Cloud (PBCS, HFM, FCCS), OneStream, Tagetik, Anaplan. ERP:Oracle Cloud ERP (Financials, SCM), Workday Financials, SAP S/4HANA Cloud. Business Analysis Skills:You will be skilled in core Business Analyst skills,includingbusiness requirement gathering, system configurations,datamodelling,andprocess mapping. Remote Work Ethic:You are a highly self-motivated, disciplined, and organized professional with an exceptional ability to manage your time and priorities without direct supervision. As an excellent and proactive communicator, you have a proven ability to work effectively and build strong relationships within ahybrid workingteam environment. Client-Facing Skills:Youpossessoutstanding analytical and problem-solving skills, with the ability to break down complex issues into manageable components. Crucially, you can articulate complex technical and functional ideas clearly and concisely to a diverse European client base, from technical IT teams to senior finance stakeholders. Languages:Fluency inEnglishis essential for all client and internal communication. Professionalproficiencyin another European language (e.g., German, French, Spanish, Dutch)would be desirable. Equal Opportunity & Compliance Huron is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace. All employment decisions are made without regard to race,colour,religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status. In connection with your application, we will process your personal datain accordance withour privacy policy. Skills: Management Team Leading Oracle ERP Oracle EPM Workday FP&A Consulting Benefits: Hybrid Healthcare Bonus Travel

FindTutors is looking for passionate French tutors to join our growing online teaching community.Whether you’re a private tutor or prefer online sessions, we provide the platform to connect with students across the UK.No previous tutoring experience required.Flexible hours and remote teaching opti