Front of house manager jobs in London - Page 3Create job alerts

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with one of London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Shift Engineer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To have a full knowledge of the company’s procedures and policies and to adhere to them., • Check that all mechanical and electrical systems and tools are working and in good repair at all times., • Respond to and rectify emergency maintenance faults raised on the maintenance reporting platforms or software, prioritising those which impact Health & Safety, guests or guest service in the first instance; ensuring response times are met and are followed up with the guest once complete., • Updating the maintenance reporting platform whilst on duty adhering to the system use procedures., • Undertake regular daily patrols of the hotel front and back of house to carry out maintenance spotting in order to identify any corrective repair works that need to be carried out; for example, the replacement of light bulbs within public areas., • Reporting any fire life safety matters immediately to your manager/s or in their absence the security or duty manager. About you: The ideal candidate for this position will have the following experience and qualifications: • Electrical or Mechanical UK trade qualification., • Experience and luxury hospitality environment., • Strong analytical and problem-solving skills to address complex engineering issues promptly and effectively, minimizing downtime and ensuring uninterrupted hotel operations., • In-depth understanding of local and industry-specific regulations and compliance standards related to building codes, safety protocols, and environmental regulations, ensuring the hotel meets all legal requirements., • Excellent communication skills, both written and verbal, to liaise with team members, other hotel departments, and external contractors. Ability to convey technical information in a clear and concise manner. About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

We’re partnering with a premium and luxury global fashion and sportswear brand house to appoint a Workplace & Guest Experience Manager at their London headquarters. This is a standout opportunity to take ownership of a design-led office and showroom space, welcoming visitors from across the globe — including buyers, partners, press, and industry stakeholders. The environment • Fast-paced, client-facing office with frequent meetings and events, • Regular hosting of international guests, press, buyers, and partners, • Premium central London office with showroom and presentation spaces, • A collaborative and brand-driven workplace The role This is a highly visible position combining workplace management, front-of-house leadership, and corporate hospitality. You’ll ensure the office operates seamlessly while delivering a best-in-class guest experience, reflecting the standards of a global brand house. Key responsibilities • Act as the face of the office, creating a professional and welcoming experience for all visitors, • Oversee day-to-day workplace operations across office and showroom spaces, • Ensure meeting rooms and client areas are consistently presentation-ready, • Deliver high-quality corporate hospitality for meetings, events, and visiting stakeholders, • Coordinate office services, suppliers, and facilities to maintain a smooth-running environment, • Support internal teams and foster a well-organised, efficient workplace What we’re looking for • Proven experience in workplace/office management with a strong corporate hospitality focus, • Background in a fast-paced, client-facing environment, • Highly organised with excellent attention to detail, • Confident, personable, and professional with senior stakeholders and external guests, • A proactive, solutions-focused approach, • A genuine passion for creating exceptional workplace and guest experiences Why apply? • Be part of a globally recognised fashion and sportswear brand house with a strong reputation for quality and growth, • Join a happy, lively, and collaborative workplace where people genuinely enjoy coming to work, • A business that invests in its people for the long term, with real opportunities to learn and develop, • Competitive salary, annual bonus, and regular salary reviews, • Generous 60% staff discount across all brands, plus access to exclusive sample sales, • Work within an international team in a diverse and inclusive environment, • A family-run business with humility, integrity, and excellence at its core

Office & Guest Experience Manager Group Company | Global Apparel, Footwear & Accessories Brands 📍 Location: London Office 🕒 Employment Type: Permanent, Full-Time 💷 Salary: Up to £40,000 per annum (dependent on experience) About the Role We are a group company representing reputable global brands across apparel, footwear, and accessories. We are seeking a highly organised, proactive, and hospitality-driven Office & Guest Experience Manager to oversee the day-to-day operations of a dynamic, multi-brand London office. This is a pivotal role at the heart of the business—ensuring the office runs seamlessly while delivering a premium workplace and guest experience. The role involves frequent client visits, showroom presentations, press days, and high-volume lunch meetings, making a strong hospitality mindset essential. Key Responsibilities Office Operations & Facilities • Manage daily office operations across multiple brand teams in a shared workspace, • Oversee maintenance, cleanliness, and functionality of office areas, meeting rooms, and showrooms, • Liaise with landlords, building management, vendors, and service providers, • Ensure office supplies, equipment, and amenities are fully stocked and operational, • Manage booking systems for meeting rooms and showrooms, • Prepare spaces for meetings, presentations, launches, and seasonal showcases, • Coordinate catering for frequent lunch meetings, client visits, and internal events, • Maintain exceptional hospitality standards across the office, • Manage food, refreshments, and catering budgets, • Act as the first point of contact for visitors, clients, and partners, • Manage smooth guest check-in processes and visitor experience, • Provide administrative support to senior leadership and brand teams, • Manage office budgets, invoices, expenses, and documentation, • Maintain office policies, procedures, and onboarding processes, • Work closely with multiple brand teams to understand operational needs, • Foster a collaborative, efficient, and professional shared-office culture Essential Skills & Experience • Proven experience as an Office Manager, Workplace Manager, or similar role in a fast-paced environment, • Experience in fashion, retail, showroom, or multi-brand environments (highly desirable), • Strong organisational, multitasking, and time-management skills, • Excellent communication and interpersonal skills, • A hospitality-focused, proactive, solutions-oriented mindset, • Confident managing multiple stakeholders and priorities, • Proficiency in Microsoft Office and/or Google Workspace, • Highly personable, professional, and detail-oriented, • Calm under pressure with a strong sense of ownership and accountability, • Passion for creating exceptional workplace and guest experiences

My client, a well established law firm in the City (St Pauls), are seeking a Facilities Manager to head up their Facilities team. The Facilities Manager will be responsible for the day to day delivery and management, operational oversight and continuous improvement of all facilities services across the firm including post, reprographics, records management, office services, health & safety, property services and management of the offsite document production contract. This role supports the firm’s strategic objectives and brand standards, ensuring a safe, efficient and high-quality working environment for all staff and clients. Responsibilities • Deliver the vision and operational strategy for workplace services, in line with the firm’s objectives and standards., • Champion a “client-first” approach for internal stakeholders, ensuring all workplace touchpoints deliver outstanding service., • Drive innovation and continuous improvement in service delivery, leveraging technology and best practice., • Oversee all aspects of workplace services: mailroom, reprographics/print, records management and floor support., • Work with the Head of Workplace Services to support and oversee where needed, all aspects of property services, including but not limited to contracts for cleaning, maintenance, security and minor works., • Manage the offsite transcription and document production contract, ensuring robust supplier relationships, confidentiality, and service level compliance., • Maintain oversight of health & safety compliance, including risk assessments, inductions, and emergency procedures, in partnership with the H&S committee and business continuity leads., • Ensure effective resource planning, team coverage, and service continuity across all sites., • Support building maintenance projects and coordinate with external contractors and managing agents to minimise disruption., • Build, inspire, and develop a high-performing, multi-skilled team, fostering a culture of professionalism, collaboration, and continuous learning., • Oversee recruitment, training, and performance management for all direct reports., • Provide regular feedback, coaching, and development opportunities., • Support budget management for workplace services, identifying opportunities for cost savings and service enhancements., • Assist with tendering, benchmarking, and contract negotiations for relevant suppliers., • Monitor and report on service usage, spend, and performance, using data and analytics to inform decision-making., • Play an active role in workplace transformation projects, including office moves, refurbishments, and implementation of new technologies or service models., • Work closely with the Head of Front of Workplace Services and Director of IT, Property & Facilities to ensure seamless integration of workplace services with IT, property, and facilities strategies., • Liaise with other business support functions to deliver joined-up solutions and continuous improvement. Skills and experience • Experience in a workplace, facilities, or operational leadership role, ideally within a professional services or legal environment., • Proven track record of managing in-house teams and outsourced service providers to deliver high-quality, client-focused services., • Strong organisational skills, with the ability to manage multiple priorities and projects in a fast-paced environment., • Knowledge of health & safety, compliance, and business continuity best practice., • Excellent interpersonal and communication skills, with the ability to influence at all levels and build strong relationships internally and externally., • In depth Health & Safety experience and qualification (e.g., IOSH or NEBOSH) Please apply today for immediate consideration!

Mekhann is a London-based design house specialising in hand-embroidered silk works. Our Chelsea Showroom is not a typical retail environment. It is a quiet, visually led space where rhythm, discretion and consistency define the client experience. We are hiring a full-time Showroom Assistant to take responsibility for the daily running of the store. This is a front-of-house role, but not a traditional sales position. You will welcome clients, maintain the atmosphere of the space, and support the daily rhythm. Sales may occur, but only as a natural extension of presence — not persuasion. The role reports directly to the Showroom Manager and requires a steady sense of pace, attentiveness to detail and an instinctive understanding of when to act and when to hold stillness. 🧩 Key Responsibilities • Open and close the store each day (keyholder responsibility), • Maintain the spatial rhythm and visual order of the store throughout the day, • Prepare the space before and after client visits with minimal instruction, • Receive deliveries, maintain stock flow and manage packaging materials, • Support light admin tasks (Shopify, order prep, basic coordination), • Assist with physical preparation of product selections and online fulfilment, • Support the founder and team when needed, without overstepping the tone or role, • Maintain the back-of-house with clarity, cleanliness and structure 🧭 Who This Is For • You have experience in luxury retail, boutique hospitality or founder-led spaces, • You are calm, reliable and observant, • You prefer operating in refined, structured spaces rather than fast-paced environments, • You notice what needs doing without being asked, • You are comfortable welcoming clients and setting the tone, without needing to dominate the space, • You understand the responsibility that comes with holding keys to a Chelsea store, • You are happy working independently, with care and consistency 📍 Location 84 Fulham Road, South Kensington, SW3 6HR London Salary: BOE 📬 To Apply Please send your CV and a short introduction via LinkedIn. We are looking for someone who understands the tone of a refined space, holds responsibility without being reminded, and prefers to work with care over visibility. If this sounds like you, we’d be glad to hear from you.

We are looking for a "Retail Pop-Ups Operations Manager'' to join our international retail team in London. The role is offered on a local, full-time, permanent contract, with regular international travel required. The role will report directly to the Senior Retail Operations Manager. You will work with senior retail leadership, the buying manager, and other key functions to ensure best-in-class, consistent processes and practices are in place to deliver an exceptional client experience and achieve our commercial goals. Duties and Responsibilities: • Ensure consistency in best-in-class operational practices and policies across our retail pop-ups, in line with Global and Regional Guidelines., • Provide coaching and training to local pop-up store teams to support their development and ensure a high level of competence in retail operations, policies, and best practices., • Resolve day-to-day operational issues as they arise, • Collaborate with the Pop-Up Store Teams to promote continuous process improvement and spot opportunities for process optimisation across all store operations (front and back of house), • Collaborate with Merchandising, Sales & Demand Planning, Inventory, and Retail senior managers to secure the smooth running of the supply chain for Pop-Up events., • In partnership with Inventory Control, ensure the effective management of stock takes, cycle counts and other relevant activities at the pop-up events., • In partnership with the senior retail manager, ensure continuous analysis and supply of stock levels in all Pop-up locations following the seasonal retail commercial pushes., • Coordinate and maintain adequate levels of Pop-Store supplies, packaging, and any other materials required for the smooth operation of the events., • Ensure Health and safety policies are in place, respecting local legislation and company guidelines, and support embedding sustainable principles in store, • Identify any maintenance needs and coordinate relevant actions., • End-to-end project management of store opening, refurbishments, and relocations from a retail operations aspect, including pop-ups and off-price Miista channel., • Champion the rollout of new initiatives across your area. Skills and Experience Required: • Ideally, you have considerable previous experience in a similar role., • Business-savvy with an ideal understanding of luxury retail., • Strong understanding of applicable regulations., • Have a cost-control mindset and understand the financial impact of decisions., • Have led projects, have strong planning and analytical skills and a keen eye for details., • You are a cross-functional team player and have excellent communication and interpersonal skills., • Confident working under tight deadlines and managing multiple priorities., • A good level of business English is mandatory., • Degree level or equivalent qualifications will be considered an asset., • Ability to handle a high volume of work with confidence and professionalism., • Capable of troubleshooting technical issues., • Positive 'can-do' attitude., • Highly motivated and organised., • Team player. Our Position: The Opposite Thing Designed in London — Made in Spain — EU Sourced and Produced Miista upends the exclusionary practices of the fashion industry to show how we’re actually living now. Over the last ten years, we are proud to have built a brand that, through craft, our community, the risks we’ve taken and a sometimes bizarre willingness to laugh at ourselves, has made an elegant commitment to the alternative. A dedication to the opposite thing. What does that mean? That we’re happy to sacrifice profit and to subvert problematic fashion trends for women to create a product that has personality in addition to aesthetic value. A product that knows women don’t really shop using the search words ‘pretty’ now. If we were your friend, Miista would be the odd one at school who grew up and got an attitude and a sense of confidence. You know when it’s a Miista.

Brand Operations Manager London | Full-time Compensation: £45,000+ based on experience and capability No Visa Sponsorship About Us Virtue Vets is London’s premier next-generation veterinary care and pet wellness clinic group. We deliver exceptional clinical care alongside a premium, highly personalised experience in beautifully designed clinics. Our clinics are meticulously designed with a contemporary, design-led aesthetic, creating a calm, elevated environment for both pets and their owners. Equipped with advanced diagnostic, surgical, and in-house laboratory technology, we operate at the highest standard of clinical excellence. We are scaling aggressively and building a 100-clinic network across the UK. Why Join Virtue Vets? • Exposure to all aspects of building a premium, category-defining brand • Join a high-performing, ambitious team • Direct influence on client experience and business growth • Significant career progression as we scale The Role We are seeking an ambitious, highly organised, and aesthetically driven Brand Standards Manager to own and execute brand standards across the business. This is a hands-on, high-impact role for an operator who understands premium service environments and delivers through execution. You will translate the Virtue Vets brand into consistently exceptional experiences across our clinics, digital platforms, and every client touchpoint. This is not a desk role. You will be in our clinics, on the ground, ensuring standards are upheld and continuously improved. You will work directly with the Founder and CMO in a high-autonomy role, with exposure to all aspects of building a modern luxury brand. Key Responsibilities Brand Standards & Clinic Experience • Own and enforce brand standards across all clinics and touchpoints • Take full accountability for brand standards across every clinic • Ensure excellence in clinic presentation—neatness, cleanliness, aesthetics, and overall environment • Manage physical assets and fixtures to ensure consistency and quality • Own the in-clinic sensory experience, including music, scent, and atmosphere • Oversee how the brand is expressed across marketing materials and events Audits & Continuous Improvement • Conduct regular audits to ensure every clinic consistently meets standards • Identify gaps and implement improvements quickly and effectively • Continuously refine and elevate brand standards as the business scales Training & Capability Building • Deliver brand standards training across all teams • Ensure all team members complete and adhere to brand training • Train and support Client Acquisition Managers on how to engage, convert, and register clients • Develop and maintain a library of training videos, playbooks, and role-play exercises • Train and retrain teams until standards are consistently embedded Coaching & Performance Management • Coach team members through direct feedback and performance conversations • Drive accountability and ensure standards are consistently upheld in practice Collaboration & Execution • Work closely with clinic, marketing, and leadership teams to uphold standards • Organise and actively participate in marketing and community events What We’re Looking For • Operational Excellence: Extremely organised and detail-driven. You are as comfortable in spreadsheets as you are with aesthetics. You understand that a brand is a business first. • Hands-On Execution: This is not a role for someone who prefers to sit behind a laptop. You are present, in-clinic, and focused on delivery. • Leadership: You lead from the front—hands-on, accountable, and setting the standard through your own execution. • Ownership: You are ultimately responsible for standards across all clinics. You do not require hand-holding. You are self-motivated, proactive, and driven by outcomes. • Coaching Ability: You know how to influence, coach, and elevate teams through direct feedback and training. • Agility: You operate effectively in a fast-moving environment where roles are fluid and problem-solving is constant. • Energy & Precision: High energy with exceptional attention to detail. You care about the small things—and get them right. • Standards: You have an uncompromising approach to quality, consistency, and execution. • Relevant Experience: 4+ years’ experience in premium service environments is essential (luxury hotels, spas, gyms, salons, members’ clubs). Experience with leading brands such as Third Space or Townhouse is preferred. • Commercial Awareness: You understand premium service environments and how to balance aesthetics with operational performance. How to Apply Apply via LinkedIn with your CV

We are seeking an experienced and highly professional Reception Manager to lead the reception function at Annabel’s, our world-renowned private members’ club in Mayfair and part of The Birley Clubs. Annabel’s at 46 Berkeley Square spans 26,000 square feet and is home to multiple restaurants, bars, private dining rooms, and a cigar salon. Delivering exceptional service to our Members and their guests is at the heart of everything we do, and the Reception team plays a pivotal role in shaping first and last impressions. As Reception Manager, you will oversee the smooth day-to-day operation of the reception area, ensuring the highest standards of guest care on arrival and departure while leading, developing, and inspiring the team. You will also play a key role in optimising reservations and building relationships within the local luxury network. Key Responsibilities: • Lead the reception team to deliver warm, seamless, and attentive service at all times, • Maintain an exceptional level of guest care from arrival through departure, • Build and maintain strong relationships with Members, regular guests, and VIPs, • Promote and develop a loyal customer base, communicating key information to the team, • Handle members feedback professionally, ensuring concerns are resolved promptly, • Oversee effective utilisation of OpenTable to optimise capacity across services, • Ensure accurate data capture, booking procedures, and updates for cancellations and no-shows, • Use reporting tools to support business growth and informed decision-making, • Recruit, train, and develop the Reception and Maître d’ team, • Conduct performance reviews and implement development plans, • Deliver regular on-the-job training to maintain company standards, • Oversee induction of new team members, • Manage rotas effectively in line with payroll budgets, • Maintain impeccable presentation and professionalism across the team, • Coordinate with restaurant management and operations team to optimise members flow, • Oversee cloakroom operations and members assistance, • Maintain a visible presence in front-of-house areas, resolving issues proactively, • Ensure compliance with health & safety, security, and company procedures, • Monitor reception areas for maintenance issues and liaise with relevant teams About You • Proven experience in a Reception Manager or senior front-of-house role within a luxury hospitality environment, • Strong leadership skills with experience managing and developing teams, • Excellent knowledge of reservation systems desirable, • Exceptional interpersonal and communication skills, • Highly organised with strong attention to detail, • Professional, polished, and discreet, with a passion for outstanding guest service, • Comfortable working in a fast-paced, high-profile environment If you are a confident leader with a passion for hospitality and a commitment to delivering world-class service, we would love to hear from you. Join Annabel’s and play a key role in creating exceptional experiences for our Members and their guests.

One of our fabulous nurses will be starting their parenting adventure in the spring, creating an opportunity for an experienced hospital RVN with a keen interest in the theatre environment, to step into a 12-month maternity cover Senior Theatre Veterinary Nurse role. About your new role! This full-time (40 hours per week) senior RVN position would be IDEAL for an experienced RVN who thrives in the surgical setting, and wants to take the reins of our 4 theatres in the hospital, ensuring they are running efficiently and to the highest standard. This role can be either 4 or 5 days per week and includes a 1:6 weekend rotation with TOIL and 2 bank holidays per year. You will be included in the last resort on-call rotation, every 1:10 weeks. As senior theatre RVN some of your duties will include: • GA sheet audits, • Pre-GA check list audits, • GA and theatre training, • Keeping set up folders up to date, • Ensuring surgical kits are maintained and training of equipment, • Organising the theatre day, • GA troubleshooting, • Ordering medical air, • Maintaining stock for surgery, • Providing ventilator and Ethylene oxide training, • Theatre SOP’s, • Providing endoscope training, • Scope maintenance, • Providing in house CPD, • Attending and contributing to leadership meetings, • Assist in covering Charge Nurse when needed Wanstead not only has its own first opinion client base but also sees the internal referral cases from the surrounding branches in East, North and Central London, giving you a plethora of diverse surgical cases. There is fantastic diagnostic support at Wanstead, with a CT scanner, a commercial laboratory, a strong medical team, and experienced surgeons routinely conducting advanced orthopaedic, soft tissue, and minimally invasive surgery on site. You will be working alongside a large team consisting of approximately 25 vets, 27 RVNs, 14 SVNs, 7 VCAs and a large front of house team who are integral in maintaining excellent client care. Wanstead has an extensive onsite management structure including 2 deputy head nurses, head nurse, head vet and hospital manager, so you will have ample support around you while settling into your new position. Wanstead itself is on the outskirts of urban Essex but is close enough to rural life for that countryside relief. Transport links into London do not get better than a short walk to a Central Line tube station! Please be aware there is no on-site parking available and public transport is advised. This could be a fantastic opportunity for an experienced RVN who knows their way around a theatre, and wants to gain leadership experience to then take-away and utilise for future senior positions. Now let’s get to the nitty gritty, here is what we offer you: Our senior RVN salary band is £35,000 to £39,000 depending on prior experience. A little snippet of the benefits you will receive as a Goddard RVN: • 6.6 weeks annual leave including bank holidays, • CPD budget every year plus up to 2 days' paid CPD leave, • Paid 30-minute lunch breaks -The opportunity to join our private medical healthcare scheme at a reduced rate, plus medical cashback incentives If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email Rose directly at for any other queries or to simply arrange a call and have a chat about other opportunities!

Restaurant General Manager - Flagship West London Restaurant\n\nWe are seeking an experienced Restaurant General Manager to lead a busy, flagship Rosette-level independent restaurant in West London, recognised by the Michelin Guide for its quality and consistency. This is a high-profile venue where exceptional British ingredients are paired with warm, confident but casual service in a refined yet relaxed brasserie-style setting.\n\nThe restaurant is celebrated for the best in British produce, a strong wine offering, and service that feels professional without being formal. This role suits a General Manager who enjoys running the whole business while remaining visibly involved during service.\n\nWhy apply for this Restaurant General Manager role?\n\nYou'll be joining a business that values quality, consistency, and long-term commitment:\n\nSalary: £60,000 - £65,000\n\nMilestone Rewards\n\nPrivate Healthcare\n\nLoyalty Bonus - additional holiday after your third year\n\nTwo major annual team celebrations\n\nRetail, gym, travel, and group-wide discounts\n\nKey Responsibilities\n\nFull ownership of a busy flagship restaurant, overseeing operations and performance\n\nBalance hands-on leadership with responsibility for budgets, P&L, forecasting, and labour control\n\nAct as the face of the venue within the West London community\n\nChampion high-quality British ingredients and knowledgeable service\n\nLead and develop a strong management and front-of-house team while maintaining a warm brasserie atmosphere\n\nWhat We're Looking For\n\nProven experience as a Restaurant General Manager within a Rosette-level or equivalent premium restaurant in the UK\n\nExperience in high end or fine dining\nCommercially confident and comfortable running the full business\n\nPassion for British produce, quality-led cooking, and wine-focused dining\n\nA natural, visible leader with a welcoming presence\n\nFull Right to Work in the UK\n\nLiving within a commutable distance to West London\n\nIf you're an accomplished Restaurant General Manager seeking a flagship West London role where quality and warmth go hand in hand, we'd love to hear from you.\n\nApply now to find out more.\n\nJob Number │ (phone number removed) IND / F&B\n Location │ West London\n Role │ Restaurant General Manager\n Consultant │ Kevin Thomas - F&B Recruitment Specialist\n\nPlatinum Recruitment is acting as an Employment Agency in relation to this vacancy

Job Summary Supporting the day to day running of a busy construction site office to maximise team efficiency and output, creating an environment for productivity. Based with the front of house team, you will provide administrative support to the Operations Director to support with administration centred around business profitability and growth. This role requires attention to detail, solid organisational skills and the ability to meet tight deadlines while juggling multiple critical requests. Duties & Responsibilities • Builds a strong understanding of business priorities, demonstrating the ability to proactively anticipate needs and drive improvements to build capacity for the Operations Director, • Ensuring excellent customer service as a key representative and first point of contact for the company, • Monitoring office necessities (stationery/kitchen/bathroom supplies) ensuring they are fully stocked, • Performing a wide range of admin duties, such as photocopying, printing, filing, event organisation, as required, • Comprehensive diary management, arranging appointments, booking travel, organising meetings and appropriate meeting rooms, • Undertaking periodic checks throughout the day to ensure the communal workspaces are neat and tidy for maximum working efficiency, • PPE ordering and management, • Respond to, and progress, incoming leads from phone calls and website enquiries within 24 hours of receipt, • Lead the organisation of external BD events, • Lead the PR/Marketing life cycle sheet, • Lead all site and office photography, • Working collaboratively and communicating effectively with other areas of the Glencar Construction business to provide exceptional support, • To work to the Company’s Quality, Environmental and Safety Management System standards and performance criteria including delivering the objectives set, • To co-operate on matters of health and safety and follow the training provided. To take reasonable care of personal and other’s health and safety at all times, • Any other duties consistent with the role of Office Manager may be required from time to time. Qualifications/Experience • Previous experience in an construction site office manager role advantageous, • Experience of working with competing demands, maintaining composure with an ability to prioritise, • Excellent IT skills – proficient in Microsoft suite of programmes (Outlook, Word, Excel, PowerPoint), • Awareness of and adherence to company policies and health and safety requirements Competencies • Can demonstrate commercial awareness and a strong understanding / have a willingness to learn all elements of the construction process, • A creative problem solver, comfortable working in a fast-paced environment with an adaptable mindset to work to challenging timeframes and late changes to original plans, • A high level of integrity and discretion in handling confidential information, as well as professionalism in dealing with senior executives inside and outside of the company, • Able to create and follow clearly written processes, • Methodical, analytical and organised with an attention to detail, • Excellent communication skills both written and verbal, • Ability to work well under pressure, • Personable and effective team player, • Open to feedback with a willingness to learn and improve

Job Title: Corporate Receptionist\nLocation: City of London\nSalary: £32,500 + bonus + excellent benefits\n\nOverview\nReporting to the Senior Client & Hospitality Services Manager, this Corporate Receptionist role is a pivotal front-of-house position within a corporate environment. As the first point of contact for visitors and clients—both in person and over the phone—you will play a key role in creating a lasting first impression through exceptional customer service and professionalism.\n\nWorking as part of a professional team of four, you will support the smooth day-to-day running of the client floor, always ensuring a seamless and high-quality experience.\n\nKey Responsibilities\nIn this varied and hands-on role, responsibilities will include:\n\nMeeting and greeting visitors and clients in a professional and welcoming manner, offering refreshments where required\nDelivering excellent customer service when handling telephone enquiries and managing front-of-house interactions\nMaintaining a clean, organised, and professional environment across reception and client meeting areas\nManaging meeting room bookings using the Manhattan booking system, liaising with hosts to confirm meeting requirements in advance\nCoordinating client requests and ensuring all arrangements are delivered to a high standard\nAdhering to security procedures, including issuing, recording, and tracking visitor access passes\nHandling queries or complaints calmly and professionally, escalating where appropriate\nSetting up and supporting conference room technology, including laptops, screens, and projectors\nPreparing and maintaining refreshments across client and collaboration spaces\nAdjusting room layouts in line with client specifications\nBooking taxis and car services for clients\nProviding administrative support to the wider business support team and assisting with ad hoc tasks as required\nCollaborating with the Junior Facilities Manager on office-related projects and tasks\nWorking Hours\nThis role operates on a flexible shift pattern in line with business needs. Reception coverage is required between 07:30 and 20:30, with current shift patterns including:\n\n07:30 – 15:30\n08:30 – 16:30\n09:30 – 17:30\n11:00 – 19:00\nPlease note that shift patterns are subject to change depending on business requirements, so flexibility is essential.\n\nAbout You\n\nImmaculately presented with a polished, “tip-top” approach to service\nFlexible and adaptable, with a willingness to support across a variety of tasks and shift patterns\nStrong communication and interpersonal skills\nProactive, organised, and able to multitask in a fast-paced environment\nCalm and professional under pressure\nPrevious experience within a corporate, legal, or professional services environment is advantageous\nAdditional Information\n\nYou will be part of a professional and supportive team of four\nA uniform will be provided following successful completion of probation\nCompetitive salary, bonus scheme, and excellent benefits package\nPlease note, this job description is not exhaustive, and you will be expected to undertake any reasonable additional duties as required.\n\nWhat You Need to Do Now:\n\nIf this sounds like the role for you, don’t wait - apply today with your up-to-date CV!\n\nIf it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.\n\nDue to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.\n\nA little more about us:\n\nWe are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.\n\nAll vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.\n\nWe never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.\n\nWe take your privacy seriously. Please see our website for our full Data Privacy Notice.\n\nWhat You Need to Do Now:\n\nIf this sounds like the role for you, don’t wait - apply today with your up-to-date CV!\n\nIf it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog.\n\nDue to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.\n\nA little more about us:\n\nWe are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.\n\nAll vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.\n\nWe never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.\n\nWe take your privacy seriously. Please see our website for our full Data Privacy Notice

Restaurant Manager - ROKA London ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service. About the Role We are seeking an enthusiastic Restaurant Manager to join our vibrant team at ROKA London. As a key member of our front-of-house leadership, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. Our Restaurant Managers are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our Ideal Restaurant Manager You’ll embody our values and bring: • A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences, • Proven experience as a Restaurant Manager in a premium, high-volume restaurant environment, • A collaborative spirit, thriving as part of a large and dynamic team, • A warm, customer-focused approach, with the ability to create memorable moments for every guest Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: • World-Class training, designed to inspire and educate, • Global opportunities, experience hospitality around the globe with our five incredible brands, • Family Meals are shared daily, • Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Dining discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at ROKA offers more than just a job - it’s an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. It’s a place where passion meets opportunity, and where every team member is valued for their contribution.

An exciting opportunity for a dynamic and people-focused Studio Manager to lead a premium boutique pilates studio. This role is ideal for an experienced fitness or wellness leader who thrives on building community, driving exceptional member experiences, and growing a commercially successful studio. You will be the face of the business, leading from the front both on the studio floor and behind the scenes, with a clear growth target to exceed in the coming year. The Company: Our client is a well-established boutique fitness brand operating within the premium pilates space. Known for delivering high-energy, results-driven classes and fostering a strong sense of community, the studio offers a best-in-class member experience supported by a passionate and professional team. With continued expansion plans across the UK, this is a business that values leadership, culture and long-term career development. The Basics: ● £35k-£40k salary, depending on experience. ● Mixture of early, mid and late shifts. ● 1 weekend day worked every week, with the exception of 1 full weekend off per month. ● Coaching 8-10 classes coached every week. ● Perks: development as the brand grows in the UK, ongoing mentorship and development, performance based incentives, free membership + supportive leadership structure. The Role: Studio Leadership + Community • Act as the face of the studio, delivering an outstanding and welcoming member experience., • Build strong, genuine relationships with members and foster a vibrant studio community., • Welcome clients by name and ensure client profiles are accurate and up to date., • Represent the studio within the local community to strengthen brand presence., • Deliver a minimum of 8-10 of high-quality studio classes each week, • Provide clear, confident cueing and hands-on support to ensure correct technique and safety., • Understand and accommodate client injuries or limitations with appropriate modifications., • Manage class flow including timing, music, lighting, and equipment setup., • Drive membership growth with a clear target of 300 members., • Actively support membership sales, renewals, retail and ancillary offerings., • Assist with sales conversions both in person and via digital channels., • Maintain exceptional studio standards, including cleanliness, equipment care and presentation., • Oversee daily studio operations between classes., • Lead and support a team of coaches and front-of-house staff., • Manage staff scheduling, communication and day-to-day team coordination., • Use studio management systems for scheduling, memberships, suspensions and activations., • Oversee studio social media accounts and basic local marketing initiatives., • Support marketing campaigns, EDM newsletters, and promotional activity., • Demonstrate leadership, initiative, and accountability at all times. The Person: Essential: • Previous management experience within fitness, wellness, retail or another client-facing environment., • Nationally recognised recognised fitness and/or pilates qualifications., • Minimum 2 years' teaching experience in a GX setting., • Experience driving sales and delivering against commercial targets., • Strong leadership presence with an outgoing, engaging personality., • Passion for fitness, wellness, and community-building., • Ability to motivate both clients and team members., • Excellent communication and interpersonal skills., • Strong organisational skills and attention to detail., • Previous experience as a Studio Manager, Club Manager, or similar, • Pilates coaching experience (training can be provided for the right candidate), but an understanding of GX principles is essential., • Knowledge of anatomy and physiology., • Experience managing social media or local marketing initiatives., • Background in premium retail or wellness brands. Your recruiter for this role is Izzy Roberts, Senior Recruiter at Jobs In. Fitness, and can be contacted simply by applying for this role. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please ‘easy apply’. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.

Membership Manager – Family members club Location SW London Salary: £40,000+ Imagine a place where kids can have the time of their lives while parents relax, laugh, and reconnect — all under one roof. That’s what my client is building: a vibrant, hub for families, and they are looking for a Membership Manager who can make every member feel like part of something truly special. About the Role As our Membership Manager, you’ll be the heartbeat of the member experience — blending strategy, hospitality, and warmth into every interaction. Your focus? Growing our family community through thoughtful membership sales, building lasting relationships, and making sure every visit feels better than the last. You’ll work closely with the General Manager and Events Team to create unforgettable experiences, while leading the front-of-house crew to deliver top‑tier service with smiles all round. What You’ll Be Doing • Champion the full membership journey — from that first curious enquiry to welcoming new families into our community., • Dream up and deliver exciting member events and activities that keep our community buzzing and growing., • Be a friendly problem‑solver, handling queries and feedback with empathy, charm, and efficiency., • Oversee bookings, calls, emails, and admin with professionalism and attention to detail., • Lead a welcoming front‑of‑house team that makes every arrival feel like coming home., • Keep leadership in the loop with accurate membership reports and insights., • Train, motivate, and support your team to shine in every interaction. Experience • At least 2 years’ experience in membership management, sales, or guest relations — ideally in a luxury hospitality or private members’ environment., • A knack for connecting with people — from tiny toddlers to seasoned executives., • Excellent communication and diplomacy skills, with the ability to turn challenges into opportunities., • Smart time‑management and multitasking skills — because every day is different., • A problem‑solver’s mindset with a “big‑picture” approach., • Fluency in multiple languages is a plus (bonus points for Arabic!)., • A clear Enhanced DBS check. This is more than a job — it’s a chance to help shape magical moments for families, every single day. For more details contact

The Role: Hotel Manager The Location: South Place Hotel, 3 South Place, Moorgate, London, EC2M 2AF The Salary: Competitive Salary Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terrence Conran in 1991. Our portfolio includes the most iconic restaurants in modern history, homed in London, Birmingham, Manchester and New York. Every brand in the collection has its own heritage, distinctive character, offering and ambience. By striving for excellence through investing in our people, we drive a passion to deliver outstanding guest experiences. A bit about what you will be doing: The Hotel Manager is responsible for the day-to-day operational leadership of the hotel, ensuring high service standards, effective cost control and a positive team culture. Working closely with the Financial Controller, the Hotel Manager ensures the hotel delivers against budget while maintaining strong guest satisfaction and operational consistency. This role is hands-on, visible and performance focused. Key Responsibilities: Operational Leadership • Oversee the daily operation of the hotel across all departments including Front Office, Housekeeping, Food & Beverage and Maintenance, ensuring seamless collaboration between teams and consistent delivery of service standards., • Ensure operational procedures and brand standards are consistently implemented and adhered to across all areas of the hotel., • Lead daily morning briefings to review business levels, VIP arrivals, operational priorities and service delivery plans., • Maintain a visible leadership presence across the property, particularly during peak trading periods, supporting teams and ensuring service delivery aligns with brand expectations., • Work closely with departmental managers to ensure effective rota planning and staffing levels aligned with occupancy, event schedules and forecasted business demand., • Monitor operational performance indicators including occupancy, service delivery standards, room readiness and departmental productivity., • Managing Maintenance and Housekeeping team schedules to ensure that reactive issues are dealt with efficiently and that a rotational approach maintains the building and rooms to a five-star standard., • Identify operational inefficiencies or service gaps and implement improvements to enhance guest experience and team productivity., • Ensure clear communication between hotel departments and other areas of the wider business where relevant. Guest Experience • Take overall responsibility for the delivery of exceptional guest experiences throughout the hotel, ensuring every guest interaction reflects the standards of The Evolv Collection., • Monitor guest feedback through review platforms and internal feedback channels identify trends and improvement opportunities., • Handle complex guest complaints and service recovery situations, ensuring swift resolution and appropriate follow-up., • Ensure VIP and returning guests are recognised and provided with personalised service experiences., • Work closely with the Bluebird Club membership managers to support the growth of membership, enhance member engagement and ensure members receive a consistently high level of service and recognition when visiting the hotel., • Encourage teams to create memorable guest moments that strengthen loyalty and differentiate the guest experience., • Support teams in developing a culture where service excellence and guest satisfaction are consistently prioritised., • Working with the Hotel Concierge, you will introduce guests to the full scope of services available during their experience along with dining opportunities within the Evolv Collection. Financial & Cost Control • Work in partnership with the Financial Controller to support delivery of the hotel’s financial targets and operational budget., • Monitor payroll hours across departments to ensure labour costs remain aligned with occupancy levels and business demand., • Review departmental cost performance and identify opportunities to improve efficiency without compromising service standards., • Monitor revenue performance across Rooms and Food & Beverage operations, supporting initiatives to drive additional revenue opportunities., • Review weekly trading performance reports including revenue, payroll and cost metrics., • Support the Financial Controller with forecasting, budget preparation and reforecasting processes by providing operational insights and performance data., • Ensure departmental managers understand and manage their cost responsibilities, supporting them in maintaining strong financial discipline., • Promote a culture of cost awareness across the team, ensuring resources are used effectively and responsibly. Team Leadership • Lead and develop Heads of Department, providing clear direction, support and accountability for operational performance., • Build strong working relationships across departments to encourage collaboration and shared responsibility for the guest experience., • Support recruitment activities including interviewing, selection and onboarding of key operational roles., • Provide coaching and support to managers to strengthen leadership capability across the hotel., • Address employee relations matters including performance concerns, absence management and disciplinary issues in line with company policies., • Work closely with the People team to ensure compliance with HR policies and promote a positive working environment., • Support initiatives that enhance employee engagement, team morale and staff retention., • Foster a culture aligned with the company’s TRIP values, encouraging teams to take pride in their work and the guest experience they deliver. Compliance & Standards • Work with the Head of Safety to ensure the hotel operates in full compliance with health and safety legislation and company policies., • Oversee the implementation and monitoring of risk assessments, safety procedures and incident reporting processes., • Ensure statutory compliance requirements are met, including fire safety, licensing, food safety and security procedures where applicable., • Conduct regular operational and safety inspections across guest rooms, public areas and back-of-house spaces., • Maintain brand standards across all areas of the property, ensuring presentation, cleanliness and maintenance meet company expectations., • Work closely with the Maintenance team to ensure preventative maintenance programmes are implemented and property issues are resolved promptly., • Ensure the hotel remains audit-ready, with accurate documentation and operational records maintained where required., • Promote a culture of accountability and safety awareness across all departments. If you are interested in discussing the Hotel Manager role further, please send us your CV without delay! At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

Welcome to Wanstead! Our largest GP hospital in the group is looking for a veterinary surgeon to join our team of internal medics and provide invaluable investigative and diagnostic support. About your new role! The team at Wanstead are looking for a vet who has been chomping at the bit for a permanent role in internal medicine, having already completed a certificate, or in process of completing one. We have a plethora of endoscopy and ultrasound cases so prior experience in these areas is ideal. As a hospital vet some of your duties will include: • Ensure a high and improving standard of evidence-based clinical care at the Hospital., • Participate in the clinical consulting and medical rota., • Ensure compliance with RCVS Codes of Conduct, Practice Standards and relevant medicines regulation within the Hospital., • Ability to work independently while recognising limitations and seeking support when required, • Carry out consultations, thoroughly examining all pets presented and making management and treatment recommendations which are based on best practice and are evidence-based and in accordance with GVG protocols., • Maintain, prescribe and dispense all medications in accordance with appropriate current medicines legislation and RCVS guidance., • Investigate cases fully and appropriately, using diagnostic aids such as radiography, endoscopy, ultrasound and blood testing., • Confident communicator with a client-centred approach., • Good clinical reasoning and time-management skills., • Foster a culture of excellent working relationships within the Hospital and be responsible for the achievement of high morale and a strong team spirit. Wanstead Veterinary Hospital provides an excellent first opinion, emergency, critical care, and referral service to our clients and local network of 20 plus branches and works to the highest clinical standards. There is state of the art diagnostic support, with a CT scanner, a commercial laboratory, a strong medical team, and experienced surgeons routinely conducting advanced orthopaedic, soft tissue, and minimally invasive surgery all available on site. You will be working alongside a large supportive team consisting of approximately 25 vets, 27 RVNs, 14 SVNs, 7 VCAs and a large front of house team who are integral in maintaining excellent client care. You are fully supported by an established management structure including senior internal medic vet, senior RVN’s, 2 deputy head nurses, head nurse, head vet and hospital manager. Your rota will be on a 6 weekly rotational basis made up of an average of 40 hours per week (4 day week), inclusive of your 1:3 Saturday and 1:6 Sunday weekend rotation. You will be rota ‘d to up to 2 bank holidays per year and be included in the last resort on-call rotation approximately once every 2 weeks. Wanstead itself is on the outskirts of urban Essex but is close enough to rural life for that countryside relief. Transport links into London do not get better than a short walk to a Central Line tube station! It is a beautiful area of London with lots of green space including the local Bluebell Woods. It also has a plethora of independent restaurants, bakeries, pubs and coffee houses to keep you busy and refreshed in your time off! Please be aware there is no on-site parking available and public transport is advised, but with stations and bus stops a stone’s throw away you have plenty of choice. Now let’s get to the nitty gritty, here is what we offer you: The salary band for this full-time role is £45,000 to £72,000 depending on prior experience and allowing room for growth and personal progression within the role. A little snippet of the benefits you will receive as a Goddard vet: -6.6 weeks annual leave including bank holidays -Private Medical Insurance with BUPA -Up to £2,000 annual CPD allowance plus up to 5 paid CPD days -Relocation assistance (where applicable) If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email Rose directly at for any other queries or to simply arrange a call and have a chat about other opportunities!

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. What We're Looking For: We're seeking a Full-Time Customer Service Advisor who will be the first point of contact for our customers — whether in our iconic flagship store or across our online channels. You'll be the face and voice of Liberty, handling enquiries with warmth, efficiency and professionalism from the very first interaction to the last. Ideally, candidates will have: • A background in customer service within retail, hospitality or travel; experience with a high-end or luxury brand is a strong advantage., • Exceptional communication skills, being confident and professional across verbal, written and in-person interactions., • A proactive mindset; energised by a busy environment and comfortable being responsive throughout shifts., • The ability to be calm under pressure, juggling multiple responsibilities and meeting various deadlines., • A flexible and committed approach, comfortable working a shift pattern that includes weekends., • A tech-savvy approach, with an openness to learn and navigate a range of platforms and digital tools. Key Responsibilities: Customer Focus • Respond to customer queries in a professional and timely manner, both in-person and online., • Provide consistent and up-to-date information to customers., • Ensure customer follow-up is completed within department SLAs, whilst also escalating complaints to your line manager when necessary. Standards • Complete processes efficiently and accurately, including transactions on POS, Microsoft Dynamics AX and Zendesk., • Maintain high standards of organisation and compliance across all working areas, front and back of house. Service Excellence • Act as a Liberty ambassador, ensuring an exceptional customer experience at every interaction, both in-store and online., • Proactively develop knowledge of Liberty's online and flagship services, promotions, marketing and events., • Stay aware of the latest trends, competitor activity and customer service best practice.

Assistant General Manager - ROKA London ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service. About the Role We are seeking an enthusiastic Assistant General Manager to join our vibrant team at ROKA London. As a key member of our front-of-house leadership, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. Our Assistant General Manager are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our Ideal Assistant General Manager As an Assistant General Manager, you sit at the centre of the Roka experience. You lead from the floor, set the pace, and hold the standard, especially when the pressure is highest and will have the following: Operational Excellence • Lead seamless service. Partner with kitchen leadership to maintain pace, quality, and consistency. Hold the standard when pressure is highest. Commercial Performance • Accountability for revenue optimization, labour cost control, and margin management. You'll analyse performance data daily; covers, spend per head, labour percentage, guest feedback and act with clarity and purpose. Team Leadership • Build, develop, and retain a large team across management and front-of-house. Create a culture where accountability, pride, and hospitality standards are non-negotiable. Develop your leadership pipeline to support the future growth of the brand. Guest Experience • Own every touchpoint of the guest journey. Manage demanding guests and high-profile clients with confidence. Ensure your team delivers exceptional service that matches Roka's renowned positioning. Presence • You are visible, decisive, and calm during service. Your team looks to you to set the pace and lead by example. Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: • World-Class training, designed to inspire and educate, • Global opportunities, experience hospitality around the globe with our five incredible brands, • Family Meals are shared daily, • Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Dining discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at ROKA offers more than just a job, it’s an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. It’s a place where passion meets opportunity, and where every team member is valued for their contribution.

Restaurant General Manager – London Bridge Location: London Bridge, London Salary: £55,000 – £60,000 per year (inclusive) + Bonus + Benefits This isn’t our usual area of focus, but we’re supporting a valued client on a key hire within their London restaurant. Our client is seeking an exceptional General Manager to lead a well-established London Bridge restaurant, known for celebrating the very best of South African food, wine, and hospitality. This is not just another GM role. They are looking for someone who truly connects with South African culture — whether through personal ties, heritage, or a genuine passion for its cuisine, wines, and vibrant spirit. The Role As General Manager, you will take full ownership of the restaurant’s performance, team, and guest experience. You’ll be responsible for driving commercial success while ensuring every guest leaves with a memorable experience rooted in genuine hospitality. A key part of the role will be championing and evolving unique, interactive tableside experiences — ensuring they are delivered consistently, confidently, and with genuine flair. What We’re Looking For • A proven General Manager with strong experience in high-quality, high-volume restaurants, • A genuine connection to South Africa — through background, experience, or strong personal interest, • A natural host who thrives on creating memorable, interactive guest experiences, • Passion for service theatre and the ability to bring energy to tableside moments, • Strong commercial acumen with a track record of driving revenue and profitability, • A hands-on leader who inspires, develops, and retains high-performing teams, • Strong food and wine knowledge; interest in South African wines is highly desirable Key Responsibilities • Lead and develop a passionate front and back-of-house team, • Deliver outstanding guest experiences aligned to a South African-inspired identity, • Champion and embed engaging tableside service moments across the team, • Drive sales through events, wine experiences, and local engagement, • Manage P&L, budgets, and operational efficiency, • Maintain high standards across service, food quality, and compliance, • Act as a brand ambassador for the business What’s on Offer • Salary of £55,000 – £60,000 per year (inclusive), • Performance-based bonus, • Autonomy to shape the business and drive growth, • Staff discounts and wine training opportunities, • Opportunity to be part of a culture-led, experience-driven brand Why Join? This is a rare opportunity to lead a restaurant that is as much about culture, theatre, and storytelling as it is about food and drink. If you have a genuine love for South Africa and the leadership capability to match, we’d love to hear from you.

The Role - Office Services Manager Location: London Sector: Legal The firm This long‑established law firm has been advising businesses and individuals for several years, supporting clients across a broad range of UK and international sectors. Its client base includes prominent owner‑managed businesses, leading property companies, and fast‑growing entrepreneurial ventures. The firm’s core focus is helping clients achieve their commercial objectives, whatever shape their business takes. About the role: As Office Services Manager, you will oversee the day‑to‑day delivery of workplace services across the firm (excluding Front of House). You’ll play a key strategic and operational role in ensuring the workplace runs smoothly, safely, and efficiently, while driving continuous improvement. You will report into the Head of Front of House & Workplace Services and work closely with IT, Property and Facilities leadership. Key Responsibilities Include: • Managing workplace functions: mailroom, reprographics, records, floor support, • Leading on health & safety compliance and emergency procedures, • Delivering the strategic vision for workplace services, • Ensuring exceptional service for internal stakeholders, • Overseeing property services coordination and supplier relationships, • Managing offsite transcription/document production contracts, • Supporting office moves, refurbishments, and change projects, • Leading, developing, and motivating a multi-skilled team, • Supporting budgets, benchmarking, and contract negotiations Required skills: • Proven experience in workplace, facilities, or operational management, • Background in legal environment, • Strong leadership skills and experience managing both in‑house teams & vendors, • Strong contract and supplier management expertise, • Excellent communication and stakeholder engagement skills, • Robust understanding of health & safety (IOSH/NEBOSH required), • Highly organised, proactive and solutions‑focused Desirable: • Experience with workplace technology tools, • Exposure to office moves or workplace transformation projects, • Professional qualifications (e.g., IWFM) Reward: This is an opportunity to have a significant impact on the operational success of a highly respected firm, working as part of a supportive leadership team with a clear strategy for innovation and growth. The firm is deeply committed to equal opportunities and fostering an inclusive environment where everyone can excel. Salary will be circa £65,000 depending on experience, plus Full Benefits. Application Process: To apply for this role, please submit your CV. Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not receive a response within 72 hours, please assume your application has not been successful. We look forward to hearing from you! Ryder Reid Legal is a recruitment specialist, connecting legal talent with leading law firms in London and globally for nearly 30 years.

Director of Rooms – Luxury 5* Hotel, Central London Salary: Up to £65,000 + Bonus & Benefits Location: Central London An outstanding opportunity has arisen for a polished and experienced Director of Rooms to join a prestigious 5-star luxury hotel in Central London. We are seeking a true Rooms Division expert, a leader who lives and breathes exceptional guest experience and operational excellence across Front of House and Housekeeping. This role would suit either an established Director of Rooms or a strong Executive Head Housekeeper / Front Office Manager ready to step up into a broader strategic leadership position. Responsibilities: • Oversee the full Rooms Division including Front Office, Concierge, Front Office, Housekeeping, and Laundry., • Drive flawless guest journeys, ensuring 5* luxury standards are consistently exceeded., • Lead, inspire, and develop large, high-performing teams with a strong service culture., • Maintain and enhance Forbes / LQA standards where applicable., • Manage departmental budgets, payroll, forecasting, and cost control., • Collaborate closely with the General Manager and Executive Committee to deliver overall hotel performance., • Ensure operational compliance, brand standards, and health & safety excellence. Requirements: • Proven leadership experience within a luxury 4* and/or 5* hotel environment., • Deep expertise in Front of House and/or Housekeeping operations., • Strong understanding of luxury service standards and attention to detail., • Commercial awareness with experience managing budgets and KPIs., • A visible, hands-on leader who leads from the front and inspires excellence., • Impeccable presentation and communication skills.

Join Our Team as a Front of House and Building Manager! 🏢✨\n\nLocation: Bishopsgate, City of London\nContract Type: Permanent\nAnnual Salary: Up to £33,000\nWorking Pattern: Full Time (Monday to Friday, 8:00 am - 6:00 pm)\n\nAre you a proactive and friendly individual with a passion for customer service and building management? If so, we want you to be the welcoming face of our multi-tenanted office building based in Liverpool Street 🌟\n\nAbout the Role\nAs the Front of House and Building Manager, you will be the first point of contact for tenants, visitors, and contractors, ensuring that our building operates smoothly and efficiently. This is not just a job; it's an opportunity to create an exceptional environment for everyone who walks through our doors!\n\nKey Responsibilities\n\n🔹 Front of House & Tenant Services\n\nProvide a warm and professional reception service.\nRespond to tenant queries and build positive relationships for high satisfaction.\nManage visitor access and maintain a secure reception area. \n\n🔹 Building Management\n\nSupport the daily operations of our vibrant commercial building.\nLiaise with the Regional Facilities Manager on building performance.\nConduct daily inspections and quality audits to uphold high standards. \n\n🔹 Contractor Management\n\nCoordinate contractors on-site, ensuring compliance with health and safety standards.\nMonitor contractor performance and confirm completion of works. \n\n🔹 Maintenance & Helpdesk Coordination\n\nLog breakdowns and repairs, tracking progress through our helpdesk system.\nEnsure timely completion of maintenance tasks and sign off on work done. \n\n🔹 Security Systems Management\n\nOversee building access control and manage CCTV compliance.\nAddress any security concerns promptly. \n\n🔹 Health, Safety & Fire Compliance\n\nBe the go-to for fire safety and health matters within the building.\nAssist with emergency evacuations and ensure procedures are followed. \n\n🔹 Administrative Duties\n\nKeep accurate records of building activities and maintenance requests.\nSupport reporting requirements for the Regional Facilities Manager. \n\nSkills & Experience\n✨ Previous experience in reception, facilities, or building management.\n✨ Knowledge of contractor management and maintenance coordination.\n✨ Familiarity with access control and CCTV systems.\n✨ Strong customer service and communication skills.\n✨ Ability to prioritize tasks and manage multiple responsibilities.\n\nPersonal Attributes\n🌟 Professional, approachable, and highly organized.\n🌟 Proactive with excellent attention to detail.\n🌟 Reliable, trustworthy, and security-conscious.\n\nWhy Join Us?\n\nBe part of a dynamic team committed to excellence!\nEnjoy a vibrant working environment in the heart of London.\nContribute to creating a welcoming space for all tenants and visitors. \n\nIf you're ready to take on an exciting new challenge as a Front of House and Building Manager, we want to hear from you email your CV to (url removed) 🌈✨\n\nApply Now and bring your enthusiasm and expertise to our team!\n\nOffice Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Fintech SaaS Technical Team Lead - London (Hybrid working) - £120 - £130K + Benefits About The Role We are seeking an experienced engineering leader to enhance and expand our data-driven SaaS applications. This role involves leading a development team of Python & Typescript engineers, working alongside the SaaS applications Product Manager. You will be building AWS cloud-native data science and visualisation applications, using Python, React, Typescript and AWS. Key Responsibilities: • Lead and manage a development team of Python and Typescript engineers, both in-house and near shored, • Develop technology roadmaps aligned with business goals, • Oversee the application design and development, with effective strategies for testability and product quality Required Skills & Experience: • Leadership: Proven experience in managing a development team in a fast-paced agile environment, • SaaS: Expertise in developing single-tenant and multi-tenant B2B SaaS applications with REST APIs and distributed microservices, • FinTech: Experience in delivering SaaS applications into Front Office capital markets, • Design: Proficient in architecture design using AWS services such as Cognito, Lambda, Fargate, API Gateway, Terraform, • Data Skills: Experience in data science and financial data visualisation applications in Typescript, • Problem Solving: Strong analytical and troubleshooting skills, • Excellent communication skills, with the ability to communicate fluently with both technical and non-technical audiences, • Experience with data science tools, eg one or more of Spark, pandas, DuckDB, DataBricks, Snowflake

General Manager – Flagship Opening | Soho, London | Up to £75,000 Central London (W1) Confidential Client Salary: Up to £75,000 + bonus + benefits A high-profile restaurant opening in Soho this summer is seeking an exceptional General Manager to lead one of the most anticipated launches in London’s hospitality scene. This is not a standard GM role. This is a flagship opening, with full ownership of the operation, team build, and guest experience from day one. The Opportunity You will take full responsibility for delivering a standout opening in a highly competitive market, working closely with an experienced ownership group to build something genuinely special. From pre-opening through to full operation, you will be instrumental in shaping the identity, culture, and performance of the business. The Role • Lead the end-to-end launch of a new Soho restaurant, • Build and develop a high-performing front of house team, • Set and maintain exceptional service standards, • Drive commercial performance, revenue and cost control, • Create a strong, positive culture from day one, • Ensure operational excellence across all areas of the business The Profile • Current General Manager or strong Senior Restaurant Manager ready to step up, • Background in quality, high-volume London restaurants, • Proven ability to lead teams and deliver results, • Commercially astute with a hands-on leadership style, • Passion for hospitality and delivering exceptional guest experiences, • Previous opening experience advantageous The Offer • Up to £75,000 salary (depending on experience), • Performance-related bonus, • The opportunity to lead a major central London opening, • Long-term progression within an ambitious and growing group Why This Role? Openings like this don’t come up often. You are not inheriting a business. You are building one. Apply directly or contact Graham at Recruitment Evangelists for a confidential discussion.

Member Experience Manager £34,000 – £36,000 + benefits London | Full-time | 15‑month FTC (Maternity Cover) Are you a natural people‑leader who loves creating spaces where others feel genuinely welcomed, supported and looked after? This is a brilliant opportunity to step into a design‑led, community‑focused workspace environment where experience really matters. As Member Experience Manager, you’ll lead a front‑of‑house team to deliver a seamless, high‑quality experience for members and guests alike. You’ll set the tone for the space - warm, professional and calm - ensuring everything runs smoothly day to day while building a strong, engaged team culture. This is a 15‑month fixed‑term contract, covering maternity leave, and ideal for someone who enjoys ownership, variety and leading from the front. What you’ll be doing • Leading, motivating and developing a high‑performing front‑of‑house team, • Overseeing daily operations across reception, meeting rooms and shared spaces, • Acting as the main point of contact in the absence of the General Manager, • Managing stock levels, amenities and supplier relationships, • Supporting recruitment, onboarding and ongoing team development, • Handling member feedback with care, confidence and thoughtful resolution Why this role? This role is a great fit for someone looking to move from a fast‑paced, customer‑facing environment (hospitality, retail, coworking or similar) into a more structured, office‑based setting without losing the people‑first element. You’ll benefit from: • Monday–Friday working hours (no evenings or weekends), • A beautifully designed workspace with a strong focus on wellbeing, • A collaborative, inclusive culture that values initiative and ideas, • A leadership role with real autonomy and day‑to‑day variety What we’re looking for • Experience managing or supervising a customer‑facing team, • A background in hospitality, retail, coworking or a service‑led environment, • Strong communication skills and a calm, organised approach, • A proactive, solutions‑focused mindset, • A genuine passion for creating positive experiences for others

Hours: Monday – Friday 9am – 6pm. Occasional scheduled weekend and night working will be required to ensure the efficient functioning of the role on an ad hoc basis, with time off in lieu Holiday: 25 days plus bank holidays About us Merano Residences is an iconic and award- winning design, riverside apartment development comprising 40 prestigious apartments, a commercial unit and a café. The Management Company now wish to appoint a professional manager to control, improve and take ownership of the services function required to achieve and maintain the required level of excellence. Job purpose The Building Manager will take the lead on all aspects of the day-to day management of Merano Residences. They will be responsible for maintaining the highest standards for all areas of the building, including supervising the front of house team, ensuring customer service and the safety and smooth running of the property is a priority at all times, and standards meet the expectations of the residents, the Management Company and Managing Agent. Key areas of responsibility: • Maintain a physical risk register for all aspects of the property to ensure the safety and security of residents, staff and visitors., • Manage the presentation aspects of the whole estate so that Merano Residences is perceived as the paramount residence within the locality., • Create a culture of superb client care and professional service delivery within the Concierge, Cleaning and Maintenance teams. This will be led by example with ongoing monitoring, training and role enhancement as an essential aspect., • Work with the RMC Board and the Managing Agent to deliver a short, medium and long- term strategy for the efficient running of all mechanical, electrical and maintenance services within the building. This will include having synergy with annual budgets and demonstrate prudent procurement procedures that will reduce excessive expenditure in all areas., • Liaise with suppliers and contractors to ensure the best possible service is delivered in a timely and cost-effective manner., • Maintain a basic understanding of employment and property law that will enable you to ensure that the RMC Company and the concierge team are compliant with all current legal regulations including, but not limited to, employment, fire, health and safety and insurance regulations etc., • Review all internal systems and software to ensure efficiency and facilitate improvements where required., • Ensure that handover logs and incident reports are properly logged and that issues arising are appropriately escalated and followed up to deliver a successful conclusion., • Be aware of all contractors onsite, and their remit, and monitor activities accordingly., • Take ownership of all areas of responsibility and report effectively and openly at regular Board Meetings., • Take day-to-day responsibility for the supervision and deployment of all on-site staff ensuring they are clear about their roles and any specific tasks requiring execution., • Ensure an up-to-date SOP is maintained, available to all staff and regular training is provided. Provide feedback to the Managing Agent and the Board to inform on performance management and training., • Ensure a high level of customer service is provided by all concierge staff at all times, that all communications (e.g phone calls, emails) are answered appropriately and that all face-to-face communications are friendly and welcoming., • Ensure that all staff are well-presented in their uniforms and wear name badges. Ensure that all staff log on and off in accordance with requirements and any issues (including absenteeism, sickness or lateness) are reported promptly to the Managing Agent /recorded on the HR system., • Ensure that any temporary concierge, cleaning or maintenance staff are fully briefed and supervised to enable them to carry out their responsibilities., • Work with the HR team to ensure all absences are covered efficiently. Skills and Qualifications • High level of education with a special aptitude for English and Maths. A degree (or similar) in Business Administration or Estate Management is desirable, but not essential if an exceptional and proven track record of relevant past experience can be demonstrated. Relevant industry qualifications would be a bonus, • Computer literate and be competent in Word, Excel and PowerPoint or a modern equivalent, • Ambitious, dynamic and motivated, • Excellent Communication skills, • Competent negotiation skills are essential, • Demonstrate a “can do” attitude with excellent problem solving skills, • Previous experience in a Team leader role is essential with a proven track record of leading, managing, directing, supporting, and training staff, • Excellent references will be expected Person specification The conduct of duties needs to be of the highest standard and you must be presentable, smart, have an ability to communicate at all levels and build trust with the residents, the Managing Agent, and the Board. The right candidate will be enthusiastic, goal-orientated, highly organised and have strong interpersonal skills including a professional work ethic. Training: Training will be provided on the job internally, supplemented by external courses as required. Staff are encouraged to sit the IRPM exams at the earliest opportunity.

This Concierge position is working in a prestigious, high‑end development consisting of 40 luxury apartments, an office unit, and a café. As the Day Concierge, you will play a pivotal front‑facing role in maintaining the building’s reputation for excellence. You will be responsible for creating a warm, professional, and welcoming environment for all residents, visitors, and contractors, while ensuring the smooth day‑to‑day operation of the front‑of‑house service. A commitment to exceptional service, strong attention to detail, and the ability to leave a lasting positive impression are essential. Reporting to: Building Manager and Property Manager Hours of work: Rotational shift patterns 4 days on and 4 days off from 7:00 am to 7:00 pm Holiday allowance: 24 days pro rata (excluding Bank and Public Holidays) paid holiday in any one complete holiday year. • Bonus structure, • Supportive and collaborative environment Role and Responsibilities • Maintain Exceptional Presentation Standards Ensure the reception and concierge areas are consistently clean, organised, and presentable. This includes proactively addressing any issues that detract from the appearance or smooth operation of the front desk. • Demonstrate Professionalism and Personal Presentation Uphold a courteous, approachable, and professional demeanor at all times. A clean, well‑kept uniform and polished appearance are essential to representing the standards of Merano Residence. • Execute Managerial Instructions Follow all reasonable directions provided by the Building Manager and Property Manager, supporting the delivery of a well‑run and compliant building. • Build Strong Professional Relationships Act as the first point of contact for residents, contractors, and guests. Foster positive relationships, handle enquiries efficiently, and ensure every interaction reflects the quality of service expected at a luxury development. • Manage Key Handling and Logging Procedures Oversee secure handling of resident and contractor keys, ensuring logs are accurately maintained in line with established procedures. • Conduct Daily Site Walk‑Throughs Carry out routine building inspections to identify maintenance concerns, ensure health & safety standards are upheld, report any hazards, and escalate issues promptly. • Support Smooth Building Operations Assist with deliveries, contractor access, resident enquiries, and other operational tasks to help maintain the building’s high standards. Required Skills and Experience • Front‑of‑House Experience Previous experience in a concierge, reception, hospitality, or luxury service environment with a strong track record of delivering outstanding customer service. • Excellent Communication Skills Confident, clear, and professional communication, both verbal and written, with the ability to engage effectively with residents, colleagues, and external stakeholders. • Ability to Work Independently and Collaboratively Self‑motivated, dependable, and able to manage responsibilities autonomously while also contributing positively within a team environment. • Strong Time Management and Problem‑Solving Ability Capable of prioritising tasks, handling unexpected situations calmly, and resolving issues efficiently while maintaining a high standard of service.

Site Manager / Project Manager Bespoke Staircases & Architectural Fabrication London We are working with an established, design led specialist contractor delivering high end staircase and architectural fabrication packages across prime residential and high end commercial projects. Due to sustained growth and the award of a significant new Central London scheme, they are looking to appoint a Site Manager / Site Project Manager to take ownership of on-site delivery and act as the business’s senior representative on live projects. This is a client facing role within a genuinely collaborative team - a much overused phrase but one that in this instance is genuine. The Directors have instilled a fantastic ethos within the company, where everyone looks out for each other and work together for the greater good of the business and their personal development. The Role Reporting to the Operations Director and working alongside a Project Manager, you will manage the on-site installation of bespoke staircases and architectural fabrications from readiness for site through to completion. Key responsibilities include: • Managing the planning, sequencing and execution of installation works on site, • Acting as the main point of contact with the main contractor and site team, • Representing the business professionally at the front end of the project, • Leading and supporting highly skilled in-house installation teams, • Ensuring exceptional quality standards are maintained throughout installation, • Coordinating with design and workshop teams to resolve technical or buildability issues, • Implementing and managing site-specific health and safety requirements, including RAMS, lift plans and hot works permits, • Proactively identifying and resolving site issues to protect programme and quality, • Maintaining accurate site records and providing clear progress reporting The initial project is a £2m+ staircase package within a major commercial office fit-out in Central London. The Ideal Candidate This role will suit someone with strong site management credentials who is comfortable operating in high-end finish, design-led environments. You will ideally have: • 5–10 years’ experience working on live construction sites in a management role, • Experience within commercial fit-out, high-end residential or specialist subcontracting, • Strong understanding of site coordination, sequencing and logistics, • A detail-driven approach appropriate for bespoke and high-quality finishes, • Confident leadership style and the ability to work collaboratively, • Excellent communication skills with contractors, consultants and internal teams, • SMSTS or SSSTS, • CSCS (Supervisor or Manager level), • Experience with bespoke fabrication, staircases, joinery or architectural metalwork, • Background working on or alongside the tools, • Experience operating between workshop production and site installation, • IOSH or additional H&S training, • Full UK driving licence Salary & Package • £50,000 – £60,000 dependent on experience, • Permanent, salaried position, • Long-term opportunity within a growing specialist contractor Click Apply or contact Rob James at 020 8502 0111 for more information. For the purposes of the Conduct Regulations 2003, Premises Recruitment Limited acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment. By applying for this job, you agree to our Privacy Policy, which can be found on our company website. Site Manager / Project Manager | Bespoke Projects | High End Finishes | London

Guest Relations Manager At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 494 bedrooms at Park Plaza Waterloo Hotel, you will do more than just welcome our guests. The key role for you as our Guest Relations Manager will be to ensure that the service provided by the guest relations team is beyond the normal guest experience that would be expected by our guests. You will be expected to maintain and grow the relationship between the hotel and our VIPs and regular guests and support the guests in resolving any issues that may arise. As a Guest Relations Manager, you will receive: • Salary: £ 31797.00 per annum plus great benefits, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!, • Two free meals per day including days off if you wish to come in!, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training We are looking for a Guest Relations Manager who will: • Ensure the smooth running of the department on a day-to-day basis with effective communication., • Liaise with relevant Front of House teams to ensure guest satisfaction, colleague satisfaction, financial goals and responsible business targets are met., • Play a hands-on role leading by example, and taking opportunities to motivate, train and inspire the Guest Relations team members, • Proficient with Microsoft Office and excellent knowledge of Opera, • Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care, • Has previous experience as a Guest Relations Manager or Duty Manager in a hotel Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.

Hakkasan Group, home to internationally acclaimed restaurants including Hakkasan and Yauatcha, is seeking an experienced and personable Guest Relations Manager to join our front-of-house leadership team. This is an on-site role based in Hakkasan Mayfair, dedicated to elevating the guest experience - acting as the bridge between guests, restaurant operations and the wider commercial team. This position focuses on relationship-building, service recovery, guest engagement and ensuring every visit reflects the exceptional standards of our brands. The Role • Act as the primary on-site contact for guest relations, ensuring a warm, personalised and seamless experience from arrival through to departure., • Build meaningful relationships with regular guests, VIPs and key clients, fostering loyalty and encouraging repeat visits., • Work closely with restaurant management and service teams to anticipate guest needs and enhance the overall dining journey., • Handle guest feedback professionally and proactively, resolving issues with care and efficiency., • Support special occasions, VIP visits and high-profile bookings, ensuring exceptional attention to detail., • Act as a brand ambassador both within the restaurant and externally, maintaining strong relationships with concierges, local businesses and hospitality partners., • Support the growth of our guest community through personalised engagement and memorable experiences., • Monitor guest feedback trends and provide insights to support continuous improvement. About You • Previous experience in a Guest Relations, Guest Experience or Front of House leadership role within luxury hospitality or premium restaurants., • A natural relationship-builder who enjoys connecting with guests and creating lasting impressions that extend beyond a single visit., • Commercially aware, with an understanding of how exceptional guest relations contribute to reputation, loyalty and long-term success., • Calm, confident and solutions-focused, with strong service recovery experience., • Passionate about hospitality and creating memorable experiences., • Professional, polished and comfortable engaging with a diverse and international clientele. Our Benefits • Dine & Delight: 50% off food and beverage across all our restaurants, including takeaway., • We’ve Got You Covered: Employee Assistance Programme, medical insurance, life assurance and enhanced parental leave., • Birthday Bonanza: An extra paid day off on your birthday., • Share the Experience: Refer a friend and earn up to £750., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: WSET certifications, apprenticeships and development courses., • Giving Back: Support charity, sustainability and community initiatives., • Time to Recharge: 28 days’ holiday (increasing with service) plus a performance-based bonus. If you’re passionate about hospitality and thrive on creating exceptional guest moments, we’d love to hear from you. Apply via the link below.

M&E Engineering Supervisor – Canary Wharf – 60K\n\nWe are currently recruiting for an experienced M&E Engineering Supervisor to oversee maintenance operations within a prestigious, high-end residential estate in Canary Wharf. This is a fantastic opportunity for a technically strong leader who can manage a small team while maintaining exceptional standards across landlord and tenant services.\nThe Role\n\nReporting directly to the Building Manager, you will take responsibility for the day-to-day engineering operations across a premium residential estate, including some mixed-use elements. You’ll lead a team of engineers, ensuring all maintenance is delivered to a high standard while keeping the team motivated, accountable, and performing effectively.\nKey Responsibilities\n\nSupervise and support a team of on-site engineers\nOversee planned preventative maintenance (PPM) and reactive works\nEnsure landlord services are maintained to a high standard, with tenant works managed and quoted correctly\nAct as the technical lead on site, supporting fault finding and complex issues\nDrive performance, standards, and accountability within the engineering team\nLiaise closely with the Building Manager and wider estate team\nAbout You\n\nStrong technical background in either high-end residential or premium commercial environments with previous experience in a supervisory or lead engineering role\n\nApprenticeship or higher qualification in mechanical/electrical engineering or building services.\nHealth & Safety qualifications (IOSH, SSSTS, or NEBOSH) preferred.\nProven ability to lead in-house teams and external contractors, maintaining compliance and service excellence.\nStrong working knowledge of statutory systems (L8, EICR, SFG20, LOLER, PUWER, building regulations).\nExperience using CAFM systems and reactive maintenance systems.\nStrong communication and organisational skills\nProactive, hands-on, and able to lead from the front\nThe Package\n\nSalary: £60,000\nWorking hours: Monday to Friday, 08:30 – 17:30\n25 days holiday + bank holidays\nOption to buy or sell up to 5 days leave\n8% pension contribution\nPrivate healthcare (Bupa)\nAnnual salary reviews\nBonus scheme\nFull uniform provided\nEnhanced parental leave, sick pay, and compassionate leave\nAdditional lifestyle benefits and discounts

M&E Engineering Supervisor – Canary Wharf – £60K + EOY Bonus\n\nWe are currently recruiting for an experienced M&E Engineering Supervisor to oversee maintenance operations within a prestigious, high-end residential estate in Canary Wharf. This is a fantastic opportunity for a technically strong leader who can manage a small team while maintaining exceptional standards across landlord and tenant services.\n\nThe Role\n\nReporting directly to the Building Manager, you will take responsibility for the day-to-day engineering operations across a premium residential estate, including some mixed-use elements. You’ll lead a team of engineers, ensuring all maintenance is delivered to a high standard while keeping the team motivated, accountable, and performing effectively.\n\nKey Responsibilities\n\nSupervise and support a team of on-site engineers\nOversee planned preventative maintenance (PPM) and reactive works\nEnsure landlord services are maintained to a high standard, with tenant works managed and quoted correctly\nAct as the technical lead on site, supporting fault finding and complex issues\nDrive performance, standards, and accountability within the engineering team\nLiaise closely with the Building Manager and wider estate team\nAbout You\n\nStrong technical background in either high-end residential or premium commercial environments with previous experience in a supervisory or lead engineering role\n\nApprenticeship or higher qualification in mechanical/electrical engineering or building services.\nHealth & Safety qualifications (IOSH, SSSTS, or NEBOSH) preferred.\nProven ability to lead in-house teams and external contractors, maintaining compliance and service excellence.\nStrong working knowledge of statutory systems (L8, EICR, SFG20, LOLER, PUWER, building regulations).\nExperience using CAFM systems and reactive maintenance systems.\nStrong communication and organisational skills\nProactive, hands-on, and able to lead from the front\nThe Package\n\nSalary: £60,000\nWorking hours: Monday to Friday, 08:30 – 17:30\n25 days holiday + bank holidays\nOption to buy or sell up to 5 days leave\n8% pension contribution\nPrivate healthcare (Bupa)\nAnnual salary reviews\nBonus scheme\nFull uniform provided\nEnhanced parental leave, sick pay, and compassionate leave\nAdditional lifestyle benefits and discounts\nIf interested, please reply to this with a copy of your most updated CV

Resident Associate - Fixed Term Contract May to November\n5 days per week 37.5 hours\nWembley, HA9\n£30k\nThis large modern residential estate in Wembley is looking for a Resident Associate to support the Resident Manager in ensuring the smooth operation of the buildings and providing an optimal customer experience from move-in, all the way through to move-out. This will involve managing the resolution of all reported issues from residents and working front of house to enhance the experience of the resident. Duties will include ensuring a full knowledge of apartment and communal area systems, working closely with the Defects Resolution Team to ensure any issues are rectified in a timely manner, carrying out daily inspections of the development to ensure they are to company standard and supporting the Development Manager with required health and safety compliance, ensuring that all move in’s & move out’s are co-ordinated with the relevant company function and third parties, continually working with the Resident Manager to implement cost and time efficiencies to deliver on P&L targets, attending and carrying out all required apartment inspections to deliver the required company expectations, ensuring post-PC snagging items are kept to a minimum and are dealt with in a timely manner, and supporting the Resident Manager to collate data for weekly / monthly reports as required by the Operations Manager. The ideal candidate should have excellent communication and people skills, good IT skills, and prior experience in customer facing roles, ideally from hotel, retail, student accommodation or residential sectors. ARLA / AIRPM qualifications or similar – desirable but not essential. Working hours are five days per week between Monday and Sunday, working 7.5 hours per day. The rota start time and finish time will vary between the office hours of 8am and 8pm

Job Title: Clinic Manager Location: Harley Street, London Salary: Competitive + performance bonus sk:n Clinics and The Harley Medical Group are two of the UK’s leading providers of advanced skincare, dermatology, and cosmetic treatments. Together, we deliver clinically proven treatments, exceptional safety standards, and outstanding patient care across our nationwide clinic network. We are expanding our leadership team in London and are seeking a dynamic, commercially driven Clinic Manager to oversee day‑to‑day operations, drive performance, and lead a high‑performing clinical and front-of-house team. As Clinic Manager, you will be responsible for ensuring the smooth, safe, and successful running of the clinic. You will lead by example, maintain outstanding customer service standards, and drive revenue growth while ensuring full compliance with clinical governance, CQC, and internal protocols. Key Responsibilities • Lead, mentor, and develop a multidisciplinary team including practitioners, nurses, and consultants, • Oversee daily operations to ensure an exceptional patient experience, • Achieve and exceed financial targets through effective KPI management, • Maintain the highest standards of governance, safety, and regulatory compliance, • Manage clinic rota planning, stock levels, and operational efficiency, • Support recruitment, onboarding, and staff development strategies, • Deliver monthly performance reports and contribute to regional business goals, • Foster a culture of professionalism, accountability, and continuous improvement Essential Skills & Experience • Proven leadership experience in a clinical, healthcare, or aesthetic setting, • Strong commercial awareness with a track record of meeting KPIs, • Excellent communication and people‑management skills, • Customer‑focused mindset with the ability to deliver a luxury patient experience, • Strong organisational and problem-solving skills, • Competitive salary + annual performance bonus, • 33 days Annual Leave*, • Discounted aesthetic treatments, • Group discounts on procedures and products, • Career progression within two of the UK’s most recognised aesthetics brands, • Supportive, collaborative, and innovative working environment

LEGAL SUPPORT ASSISTANT Job description:\tLegal Support Assistant Job title: \t\tLegal Support Assistant Location: \t\tFarringdon, London EC1 Reports to: \t\tLegal Support Manager WHO WE ARE We are a fast-growing, progressive and technologically advanced law firm who regard exceptional technical ability as a given but also understand that this, combined with the personality and creativity of our staff are at the very heart of our successful business. We are recognised market experts in a number of areas of law, including services to the asset-based lending industry, commercial litigation, debt recovery, corporate restructuring and insolvency, specialist director disqualification advice (both pre and post commencement of proceedings) and shareholder disputes. A number of our solicitors previously worked at international / national law firms. ROLE OVERVIEW This highly regarded and established law firm in London is looking to appoint a Legal Support Assistant to support the firm in all daily legal administrative tasks. SPECIFIC EXPERIENCE: The successful candidate will have minimum 2 years’ experience, be computer literate, confident with a ‘can do ’attitude. They must be happy to get involved to support the teams and pick up any administrative tasks when the need arises. KEY TASKS AND RESPONSIBILITIES INCLUDE: -\tFile Management including setting up new files and ensuring AML checks (using Legl) are completed, closing files, and archiving matters and sending the files to storage -\tSaving and updating documents to the case management system, Visualfiles -\tProducing correspondence -\tAnswering the front door on occasions, greeting clients, dealing with couriers etc -\tArranging refreshments for meetings and preparing the boardroom -\tCE-filing documents on the Court system -\tPhotocopying, paginating, scanning and printing -\tPreparing bundles using Bundledocs as per fee earner instructions -\tOrdering office supplies when required -\tPost -\tExpenses for fee earners -\tGeneral ad-hoc duties PERSON SPECIFICATION -\tAble to work in a team and as an individual -\tA spirt of co-operation and a positive, proactive ‘can do’ attitude -\tGood written and verbal English communication skills and the ability to relate to people at all levels -\tProfessional telephone manner and the ability to take messages efficiently -\tExcellent organisational skills -\tAbility to multi-task -\tAbility to use initiative and priorities work -\tAbility to work under pressure and maintain deadlines -\tFlexibility to work outside normal office hours may be required from time to time Benefits\t\t\t Life Assurance: Automatic enrolment in the Firm’s scheme on commencement of employment providing a lump sum of 4 x annual salary in the event of death whilst employed (Max. age 64). Private Health Cover: Entitlement to join the Firm’s scheme after completion of the Probationary Period. Why Join Us? -\tHybrid working model for better work-life balance. -\t25 Days paid holiday, plus extra days for long service, and free day given at Christmas. -\tPrivate healthcare via Vitality – includes holiday discounts, gym discounts and even free cinema vouchers and coffee! -\tComplimentary in-house breakfast, healthy (and not so healthy) staff snack bar. -\tCritical Illness and Income Protection Insurance. -\tLife Assurance. -\tPension scheme. -\tOnline private GP services. -\tWellbeing support for you and your family, medical helpline & legal support. -\tMerit-based progression. -\tCollaborative culture – ideas are welcomed, and innovation is encouraged. -\tRegular training and updates on cutting-edge case law. -\tMarketing and profile-building support via social media and thought leadership. -\tModern Tech tools, including AI, SEO, GEO and digital marketing techniques to enhance your legal practice. Ready to take your career to the next level? Apply now and become part of a firm that’s redefining what it means to be a modern legal professional.

This is a hands-on role requiring a blend of commercial acumen and a genuine passion for health and fitness. Recruit, train, and motivate a team of Personal Trainers, front-of-house staff, and fitness instructors. General Manager, Club Manager role within the fitness, leisure, or hospitality sector

Brand Standards Manager London | Full-time Compensation: £45,000+ based on experience and capability No Visa Sponsorship About Us Virtue Vets is London’s premier next-generation veterinary care and pet wellness clinic group. We deliver exceptional clinical care alongside a premium, highly personalised experience in beautifully designed clinics. Our clinics are meticulously designed with a contemporary, design-led aesthetic, creating a calm, elevated environment for both pets and their owners. Equipped with advanced diagnostic, surgical, and in-house laboratory technology, we operate at the highest standard of clinical excellence. We are scaling aggressively and building a 100-clinic network across the UK. Why Join Virtue Vets? • Exposure to all aspects of building a premium, category-defining brand, • Join a high-performing, ambitious team, • Direct influence on client experience and business growth, • Significant career progression as we scale The Role We are seeking an ambitious, highly organised, and aesthetically driven Brand Standards Manager to own and execute brand standards across the business. This is a hands-on, high-impact role for an operator who understands premium service environments and delivers through execution. You will translate the Virtue Vets brand into consistently exceptional experiences across our clinics, digital platforms, and every client touchpoint. This is not a desk role. You will be in our clinics, on the ground, ensuring standards are upheld and continuously improved. You will work directly with the Founder and CMO in a high-autonomy role, with exposure to all aspects of building a modern luxury brand. Key Responsibilities Brand Standards & Clinic Experience • Own and enforce brand standards across all clinics and touchpoints, • Take full accountability for brand standards across every clinic, • Ensure excellence in clinic presentation—neatness, cleanliness, aesthetics, and overall environment, • Manage physical assets and fixtures to ensure consistency and quality, • Own the in-clinic sensory experience, including music, scent, and atmosphere, • Oversee how the brand is expressed across marketing materials and events Audits & Continuous Improvement • Conduct regular audits to ensure every clinic consistently meets standards, • Identify gaps and implement improvements quickly and effectively, • Continuously refine and elevate brand standards as the business scales Training & Capability Building • Deliver brand standards training across all teams, • Ensure all team members complete and adhere to brand training, • Train and support Client Acquisition Managers on how to engage, convert, and register clients, • Develop and maintain a library of training videos, playbooks, and role-play exercises, • Train and retrain teams until standards are consistently embedded Coaching & Performance Management • Coach team members through direct feedback and performance conversations, • Drive accountability and ensure standards are consistently upheld in practice Collaboration & Execution • Work closely with clinic, marketing, and leadership teams to uphold standards, • Organise and actively participate in marketing and community events What We’re Looking For • Operational Excellence: Extremely organised and detail-driven. You are as comfortable in spreadsheets as you are with aesthetics. You understand that a brand is a business first., • Hands-On Execution: This is not a role for someone who prefers to sit behind a laptop. You are present, in-clinic, and focused on delivery., • Leadership: You lead from the front—hands-on, accountable, and setting the standard through your own execution., • Ownership: You are ultimately responsible for standards across all clinics. You do not require hand-holding. You are self-motivated, proactive, and driven by outcomes., • Coaching Ability: You know how to influence, coach, and elevate teams through direct feedback and training., • Agility: You operate effectively in a fast-moving environment where roles are fluid and problem-solving is constant., • Energy & Precision: High energy with exceptional attention to detail. You care about the small things—and get them right., • Standards: You have an uncompromising approach to quality, consistency, and execution., • Relevant Experience: 4+ years’ experience in premium service environments is essential (luxury hotels, spas, gyms, salons, members’ clubs). Experience with leading brands such as Third Space or Townhouse is preferred., • Commercial Awareness: You understand premium service environments and how to balance aesthetics with operational performance. How to Apply Apply via LinkedIn with your CV

✨ Office Coordinator – West End | Where Work Meets Lifestyle ✨ Looking for more than just a 9–5? This is your chance to step into a role where the energy is high, the culture is vibrant, and no two days ever look the same. Based in stunning West End offices, this forward-thinking financial services firm is searching for an Office Coordinator who’s ready to be at the very centre of it all. With ongoing training and working within a culture that’s supportive, social, and full of personality, this is a newly created role to make your own. 🚀 The role This isn’t your typical admin position. You’ll be the go-to person who keeps everything running seamlessly, working closely with the Facilities Manager and back office teams! Duties: • Front-of-house and office coordination, • Meeting and event organisation, • Presentation creation, • Supporting senior stakeholders, • Supporting accounts, • Facilities management, • Events, • Ad-hoc projects It’s fast-paced, varied, and perfect for someone who thrives on being busy and in the mix - ideal for a 2nd jobber! 🌟 About you You’re confident, approachable, and naturally organised with a “get stuck in” attitude. You enjoy being part of a team, bring great energy, and don’t take yourself too seriously. Previous admin or reception experience is a bonus, but personality, enthusiasm, and attitude are what really count here. 🔥 If you want a role where you’re valued, visible, and genuinely enjoy coming into work this could be exactly what you’ve been waiting for.

The Role - Office Services Manager Location: London Sector: Legal The firm This long‑established law firm has been advising businesses and individuals for several years, supporting clients across a broad range of UK and international sectors. Its client base includes prominent owner‑managed businesses, leading property companies, and fast‑growing entrepreneurial ventures. The firm’s core focus is helping clients achieve their commercial objectives, whatever shape their business takes. About the role: As Office Services Manager, you will oversee the day‑to‑day delivery of workplace services across the firm (excluding Front of House). You’ll play a key strategic and operational role in ensuring the workplace runs smoothly, safely, and efficiently, while driving continuous improvement. You will report into the Head of Front of House & Workplace Services and work closely with IT, Property and Facilities leadership. Key Responsibilities Include: • Managing workplace functions: mailroom, reprographics, records, floor support, • Leading on health & safety compliance and emergency procedures, • Delivering the strategic vision for workplace services, • Ensuring exceptional service for internal stakeholders, • Overseeing property services coordination and supplier relationships, • Managing offsite transcription/document production contracts, • Supporting office moves, refurbishments, and change projects, • Leading, developing, and motivating a multi-skilled team, • Supporting budgets, benchmarking, and contract negotiations Required skills: • Proven experience in workplace, facilities, or operational management, • Background in legal environment, • Strong leadership skills and experience managing both in‑house teams & vendors, • Strong contract and supplier management expertise, • Excellent communication and stakeholder engagement skills, • Robust understanding of health & safety (IOSH/NEBOSH required), • Highly organised, proactive and solutions‑focused Desirable: • Experience with workplace technology tools, • Exposure to office moves or workplace transformation projects, • Professional qualifications (e.g., IWFM) Reward: This is an opportunity to have a significant impact on the operational success of a highly respected firm, working as part of a supportive leadership team with a clear strategy for innovation and growth. The firm is deeply committed to equal opportunities and fostering an inclusive environment where everyone can excel. Salary will be circa £65,000 depending on experience, plus Full Benefits. Application Process: To apply for this role, please submit your CV. Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not receive a response within 72 hours, please assume your application has not been successful. We look forward to hearing from you! Ryder Reid Legal is a recruitment specialist, connecting legal talent with leading law firms in London and globally for nearly 30 years.

General Manager required to lead a trophy building, a state-of-the-art, multi-tenanted commercial tower in London. This is a rare client-side opportunity with an exceptional salary & package, including a corporate bonus, enhanced pension, and incredible opportunities for career development. Requirements: • Experience managing a large commercial tower., • Experience delivering total facilities; engineering, cleaning, front of house, security, catering, etc., • Management of large service charge budgets., • IOSH/NEBOSH, • IWFM Membership If you're interested in a confidential chat, please send your CV to .

Hakkasan Mayfair, part of Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking an experienced Senior Restaurant Manager to join our team. This is an opportunity to work in a fast-paced, high-quality hospitality environment, delivering exceptional guest experiences while developing your leadership career within a world-class brand. Key Responsibilities • Lead day-to-day front-of-house operations, ensuring seamless service and exceptional guest experiences., • Be highly visible on the floor, motivating the team and maintaining premium service standards at all times., • Anticipate guest needs, handle feedback professionally, and ensure prompt resolution of any issues., • Manage restaurant floor plans, team sections, and service readiness for each shift., • Oversee opening and closing procedures, including cash handling, handovers, and operational checks., • Supervise, coach, and develop FOH team members and junior managers to ensure consistent performance., • Support recruitment, onboarding, and delivery of structured training programmes., • Monitor stock levels, breakages, and operational costs, ensuring efficiency without compromising quality., • Analyse sales performance and contribute operational insight to improve revenue and guest satisfaction., • Ensure compliance with Health & Safety, Food Hygiene, COSHH, licensing regulations, and company SOPs., • Support local marketing initiatives, promotions, and guest loyalty programmes., • Maintain strong communication with reception, kitchen, and management teams to ensure smooth service flow. What We’re Looking For • Minimum 4 years’ restaurant management experience, ideally within luxury or fine dining., • Proven leadership experience managing, training, and motivating FOH teams., • Strong operational knowledge including inventory management, budgeting, and compliance., • Passion for delivering exceptional guest experiences with attention to detail., • Highly organised with strong problem-solving abilities., • Confident using POS, scheduling, and stock management systems., • Excellent communication skills and a collaborative approach., • Flexibility to work shifts, including evenings and weekends., • Proof of eligibility to work in the United Kingdom. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Share the Experience: Earn up to £750 through our Refer a Friend scheme., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Training, development and international career opportunities., • Giving Back: Charity, community and sustainability initiatives., • Everyday Essentials: Meals on duty, uniforms, pension and holidays included., • Time to Recharge: 28 days’ holiday (increasing with service).

Business Development Manager – Key Accounts (Foodservice & Catering) 📍 South East England (Field-Based Territory Role) 💰 £45,000 – £50,000 Basic + Company Car + Uncapped Commission 💼 Full-Time | B2B Sales | Field Sales About the Opportunity We are recruiting for a high-performing Business Development Manager – Key Accounts to drive profitable growth within the Foodservice & Hospitality sector, specialising in the supply of catering equipment and commercial kitchen solutions. This is a field-based role with a strong emphasis on new business development (70%), alongside key account growth (30%), targeting sectors including Healthcare, Education, Hospitality, and Group Purchasing Organisations (GPOs). You’ll be selling a broad range of catering equipment, including light equipment, heavy equipment, front of house and back of house solutions, helping customers improve operational efficiency and service delivery. Key Responsibilities New Business Development • Identify, target, and win new customers within Foodservice, Hospitality, Healthcare, and Education sectors, • Sell a full range of commercial catering equipment and kitchen solutions, • Build and manage a strong sales pipeline using CRM systems (Caterlyst / Salesforce), • Generate leads via cold outreach, networking, social selling, and industry events, • Conduct market research and competitor analysis to identify growth opportunities, • Manage and grow a portfolio of existing key accounts (>£5k spend), • Build relationships with Chefs, Buyers, Procurement Teams, F&B Managers, and Business Owners, • Implement structured account plans and 12-week development cycles, • Achieve and exceed sales revenue and gross profit (GP) targets, • Maintain accurate forecasting, reporting, and CRM updates, • Use data and insights to identify gaps and maximise opportunities Key Skills & Experience Essential • Proven experience as a Business Development Manager / Field Sales Executive / Key Account Manager, • Strong background in B2B sales within Foodservice, Hospitality, or Catering Equipment, • Track record of winning new business and exceeding sales targets, • Experience selling into Healthcare and/or Education sectors, • Skilled in CRM systems (Salesforce, Caterlyst or similar), • Excellent negotiation, presentation, and closing skills, • Strong commercial awareness and analytical ability, • Experience selling catering equipment, kitchen solutions, or foodservice supplies, • Knowledge of NHS, TUCO, or public sector procurement frameworks, • Established industry contacts within Hospitality or Foodservice What We’re Looking For • A target-driven, high-energy sales professional with a strong new business focus, • Passion for the Foodservice & Hospitality industry, • Strong relationship-building and stakeholder management skills, • Highly organised with excellent territory planning ability, • Resilient, self-motivated, and commercially driven, • A consultative seller who can identify needs and close deals Key Keywords (LinkedIn Optimised) Business Development Manager, Catering Equipment Sales, Foodservice Sales, Hospitality Sales, Field Sales, Key Account Manager, B2B Sales, Commercial Kitchen Equipment, New Business, Account Management, Healthcare Sales, Education Sales, CRM, Salesforce, Caterlyst, Territory Sales, Pipeline Management, Gross Profit, Consultative Selling Apply Now If you’re a successful BDM within the Foodservice, Hospitality, or Catering Equipment sector, looking for a role offering strong earning potential, autonomy, and career progression, we want to hear from you.

🚨NEW OPPORTUNITY‼️ Role: Front of House Receptionist Location: Hampstead, London Proper Recruitment have a fantastic front of house receptionist opportunity that has just come available in Hampstead, London for a successful law firm 📈🔝 Responsibilities • Managing the reception area and meeting rooms to support a smooth running of the office., • Greeting clients in a friendly, professional manner and offering them refreshments ahead of their meetings., • Dealing with mainline calls and new enquiries., • Carrying out the postal duties., • Providing ad hoc administrative support to a team of solicitors; using our legal case management system to generate client invoices and record payments., • Creating new user accounts and requesting deeds on the Land Registry portal., • Preparing and posting property deeds to clients., • Archiving closed client files using Microsoft Excel., • Replenishing office supplies., • Raising office maintenance queries to suppliers or the Office Manager as appropriate., • Liaising with the IT Support team to resolve technical queries. Qualifications • Must have previous experience working in an administrative or customer service role., • Must have A* - C grade GCSE’s and A Levels. A 2:1 degree is desirable but not essential. Requirements • Excellent oral and written communication, interpersonal, organisational, and administrative skills., • Be resourceful, proactive and apply initiative to problem solve., • Able to confidently liaise with clients, third parties and suppliers., • Pay attention to detail., • Proficient with Microsoft Outlook, Word, and Excel., • Experienced at multi-tasking, dealing confidential documents, and taking responsibility for managing and effectively prioritising workload., • Must thrive in a busy, team-oriented environment. Salary • Circa £26k- £29k 🤑 Tenure • Full-Time Office Based Role Any enquiries can also be directed to or by phone – 0208 057 4047

Site Administrator – Temporary Position (Must Be Based Locally in Croydon) We’re seeking a highly organised and proactive Site Administrator to support our project, design, and site teams. This role is ideal for someone who thrives in a fast‑paced construction environment, enjoys structure, and takes pride in accuracy, communication, and smooth day‑to‑day operations. Because this position is site‑based, candidates must live locally to Croydon and be able to commute reliably to the project location. Key Responsibilities Site Administration & Office Management • Act as the main point of contact for the site office, delivering a professional and welcoming front‑of‑house service., • Manage visitors, deliveries, and incoming calls, ensuring all site protocols are followed., • Oversee daily office operations, including ordering stationery, maintaining supplies, and keeping shared areas organised., • Handle incoming and outgoing mail, including Royal Mail online systems., • Coordinate meeting room bookings and support diary management for senior site staff. Document Control & Compliance • Maintain and update project documentation across Viewpoint (CDE), R‑Drive, SmartWaste, and Work Wallet., • Ensure all documents follow correct naming conventions, workflows, and approval processes., • Upload, QA‑check, distribute, and archive drawings, reports, and specifications., • Support tender submissions by collating and preparing documentation. Team & Project Support • Provide daily administrative support to the Design Manager and wider project team., • Assist with resolving issues quickly and professionally., • Build strong working relationships with internal teams, clients, consultants, and subcontractors. General Office & Operational Support • Maintain tracking logs, registers, and databases., • Support general office operations and contribute to continuous improvement., • Demonstrate flexibility and a willingness to learn new systems and processes. What We’re Looking For Skills & Competencies • Strong organisational and time‑management skills., • Excellent attention to detail., • Confident communicator with a professional manner., • Ability to work under pressure and meet deadlines., • Proactive, adaptable, and team‑focused., • Good typing and IT skills. Experience • Previous experience in a Site Administrator, Document Controller, or administrative role., • Familiarity with CDE platforms (e.g., Viewpoint) is highly desirable., • Experience in construction or engineering environments is an advantage., • Strong working knowledge of MS Office and shared drive structures. Location Requirement • Must be based locally in Croydon with the ability to attend the site daily. Why Join Us? • Competitive hourly rate., • Supportive team environment., • Opportunity to gain experience on high‑profile projects.

Shift Engineer - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with one of London’s largest naturally lit swimming pool. \n\n About the Job \n\n An opportunity has arisen for a Shift Engineer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: \n\n\n\t • To have a full knowledge of the company’s procedures and policies and to adhere to them.\n\t, • Check that all mechanical and electrical systems and tools are working and in good repair at all times.\n\t, • Respond to and rectify emergency maintenance faults raised on the maintenance reporting platforms or software, prioritising those which impact Health & Safety, guests or guest service in the first instance; ensuring response times are met and are followed up with the guest once complete.\n\t, • Updating the maintenance reporting platform whilst on duty adhering to the system use procedures.\n\t, • Undertake regular daily patrols of the hotel front and back of house to carry out maintenance spotting in order to identify any corrective repair works that need to be carried out; for example, the replacement of light bulbs within public areas.\n\t, • Electrical or Mechanical UK trade qualification.\n\t, • Experience and luxury hospitality environment.\n\t, • Strong analytical and problem-solving skills to address complex engineering issues promptly and effectively, minimizing downtime and ensuring uninterrupted hotel operations.\n\t, • In-depth understanding of local and industry-specific regulations and compliance standards related to building codes, safety protocols, and environmental regulations, ensuring the hotel meets all legal requirements.\n\t, • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty\n

Assistant Manager - Banstead Assistant Manager - Prezzo Italian "Put Your Heart into It" 29,400 - 32,000 per year, depending on experience - plus tronc/tips, bonus, commission & perks!Are you ready to take the next step in your hospitality career and play a vital role in leading a passionate restaurant team? At Prezzo Italian, we're looking for an Assistant Manager who thrives on teamwork, leadership, and guest experience.This is more than a job - it's a chance to shape the guest journey, inspire your team, and grow into a future leader. As Assistant Manager, you'll support the General Manager in running smooth shifts, championing our HEART culture, and making every guest feel special.What You'll DoLead shifts with confidence, energy, and purpose.Deliver exceptional guest experiences that embody our Hospitality Magic.Support the GM with day-to-day operations including staffing, scheduling, and stock control.Drive sales, upselling, and promotions to achieve KPIs.Ensure full compliance with health & safety, licensing, and company policies.Coach, mentor, and develop team members to grow their confidence and skills.Collaborate across kitchen and front-of-house for seamless service.React to guest feedback with professionalism and positivity.Champion a positive, inclusive team culture where everyone belongs.What We're Looking ForProven experience as a Supervisor, Team Leader, or Assistant Manager in hospitality.A passion for guest service and Italian cuisine.Strong leadership and team-building skills.Understanding of restaurant operations, compliance, and safety.Commercial awareness and ability to deliver against KPIs.Excellent communication and decision-making abilities.Flexibility to work evenings, weekends, and bank holidays.Why Join Prezzo Italian?Structured training and clear career pathways to General Manager and beyond.Competitive pay, tronc/tips, bonus scheme, commission, and recognition for your achievements.Flexible shifts and a supportive workplace culture.Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.Be part of a team-first business where your leadership makes a lasting impact.Ready to make every moment count - and ensure every team member and guest feels truly valued? Step into a place where your heart leads the magic, and your passion brings people together. Apply now and find where you truly belong.

An exciting opportunity has arisen for an experienced full-time.House Manager Michael Stokes and our Front of House team at Wiltons on Jermyn Street, Green Park.Monday to Saturday with 2 days off - flexible shifts.The restaurant is closed on Saturday lunches, Sundays, 10 days over Christmas, 4 days