Guest service manager jobs in United Kingdom - Page 9

Waiter / Waitress ( Mostly Monday to Friday) Hourly Rate: £13.15 per hour Mostly Monday to Friday Searcys can be traced back to one man's vision: Victorian entrepreneur and the Duke of Northumberland's confectioner, John Searcy. He honed his skills by catering at private parties for royalty and high society - and word soon spread of his talent. After ten years of service to the Duke and Duchess, he set up Searcys, in 1847. Before long, he became the first and most sought-after caterer, renowned for his artistry and attention to detail. As a Waiter you will receive the following industry leading benefits: - 50% discount across Searcys venues - Enrolment into the Searcys pension scheme - Access to everyday discounts and communication portal - Employee assistance programme - Meals provided on shift when working within one of our venue - Your birthday off to celebrate in style Job Description: Key Responsibilities: - Provide exceptional service to our guests - To successfully participate in the delivery of all food and beverage services - Take part in the setup of restaurant and events - Nurture and develop new commis waiters - Adhere to all company policies and departmental procedures/trainings - Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers - Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary The Royal Institution of Chartered Surveyors (RICS) is the worlds leading professional body for qualifications and standards in land, property, infrastructure and construction. Through our respected global standards, leading professional progression and our trusted data and insight, we promote and enforce the highest professional standards in the development and management of land, real estate, construction and infrastructure.

Job Advertisement: Team Member at French Tacos and Smash Burger Takeaway Are you a food fanatic with a passion for delivering excellent customer service? Do you thrive in a busy, high-energy environment? Join our team at HOTBOB, the go-to spot for delicious French tacos and smash burgers on the high street! Position: Team Member Hours: Flexible shifts, 7 days a week from 11:30 AM to 1:00 AM Pay: Competitive, based on experience About Us: At HOTBOB, we believe in serving up happiness, one French taco and smash burger at a time. With an open kitchen, our customers get to see the magic happen right before their eyes. We're located in the heart of a bustling high street, making every shift dynamic and exciting. Responsibilities: Provide excellent customer service, ensuring every guest leaves with a smile. Maintain a clean and organized work environment. Adhere to all food safety and hygiene standards. Assist with inventory management and restocking as needed. Skills and Experience Required: Previous experience in a fast-paced restaurant or takeaway is preferred. Exceptional attention to detail and a commitment to food quality. Strong communication skills and a friendly, approachable demeanor. Ability to work well under pressure and handle busy periods efficiently. A true passion for food and a desire to share that passion with our customers. What We Offer: Flexible shift patterns to suit your lifestyle. A supportive and energetic team environment. Opportunities for growth and development within the company. Competitive pay, with rates based on your experience. How to Apply: Ready to join our team and become a part of the HOTBOB family? Send your resume and a brief cover letter through this advert or drop by in person during our opening hours. We can't wait to meet you! HOTBOB is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At Remoli Bromley we are seeking a skilled and passionate floor supervisor who embodies a love for hospitality, possesses excellent customer service skills, and has a knack for creating memorable experiences to join our dynamic front-of-house team. Are you someone who pays attention to detail and understands the essence of delivering exceptional service? What will be your responsibilities? As a Supervisor (Restaurant & Bar) at Remoli Bromley, you'll have a central role in ensuring our guests have an outstanding dining experience while also overseeing the smooth functioning and financial success of our restaurant. Collaboration with our team will be key to elevating guest satisfaction and nurturing a culture of ongoing improvement. This position requires strong communication abilities, a dedication to customer satisfaction, and the talent for building positive rapport. Benefits include: • Opportunities for Career Development • Flexible working hours • 25% Staff discount • Complimentary meals during shifts. If you are interested in this position, please apply by providing details of your relevant past experiences and qualifications. We look forward to welcoming passionate individuals to join our team at Remoli Group and contribute to creating exceptional dining experiences for our guests.

We are looking for a skilled Waitress/Waiter with bartender experience to join our team, providing exceptional customer service while also contributing to our bar operations. If you thrive in a fast-paced environment and have a passion for both food and beverages, we want to hear from you. We pay competitive rates for the right candidate . Role Overview: In this dual role, you will be responsible for delivering a seamless and enjoyable dining experience to our guests while also assisting behind the bar as needed. You will be expected to take orders, serve food and drinks, manage customer queries, and prepare beverages, including cocktails, wines, and spirits. Flexibility and a commitment to excellent customer service are essential in this role. Key Responsibilities: Provide outstanding table service, including taking orders, serving food and drinks, and managing customer payments. Prepare and serve a wide range of beverages, including cocktails, wines, beers, and soft drinks. Maintain a high level of customer service throughout the dining and bar areas, ensuring all guests feel welcome and attended to. Assist in bar operations, including restocking, inventory management, and maintaining cleanliness and organisation behind the bar. Accurately handle cash and card transactions, including processing payments and issuing receipts. Ensure compliance with all licensing laws, health and safety regulations, and food hygiene standards. Provide advice and recommendations on menu items, wine pairings, and drink selections to enhance the guest experience. Support the wider team during busy periods and assist in any other duties as required by the management team. Skills & Experience: Previous experience as a Waitress/Waiter in a restaurant or bar setting. Proven experience in bartending, with knowledge of preparing and serving cocktails, wines, and spirits. Strong customer service skills, with the ability to engage with guests in a friendly and professional manner. Ability to work in a fast-paced environment while maintaining attention to detail. Excellent communication and interpersonal skills. Knowledge of food hygiene and health and safety practices (Level 2 Food Hygiene Certificate preferred). Flexibility to work various shifts, including evenings, weekends, and holidays. A positive attitude, team spirit, and the ability to remain calm under pressure. Benefits: Competitive hourly wage, plus tips. Staff meals and discounts. Opportunities for growth and development within the company. Supportive and friendly working environment. If you are an enthusiastic and versatile individual with a passion for customer service and bartending, we would love to hear from you! How to Apply: Please send your CV and a brief cover letter detailing your relevant experience t

EviGlams is a top beauty salon in the heart of New Barnet, London. We are dedicated to providing exceptional customer service and top-tier treatments to our clients. Job Description Position: Level 3 Beauty Therapist Location: EviGlams, New Barnet, London Employment Type: Part Time Schedule: Tuesday - Saturday Salary: £11- £13 depending on experience We are seeking a talented and passionate Level 3 Beauty Therapist to join our small, friendly team. If you have a passion for beauty, a keen eye for detail, and a dedication to providing outstanding service, we would love to hear from you! Key Responsibilities: • Provide a range of beauty treatments including waxing, facials, tinting services, lash extensions, and eyebrow treatments. • Build and maintain strong relationships with clients, encouraging repeat business. • Maintain a clean, tidy, and welcoming environment in all areas. • Offer professional advice and recommendations to clients, tailored to their individual needs. • Stay updated with the latest beauty trends and techniques to continually enhance service offerings. • Manage front desk duties such as greeting guests, answering the salon phone and appointment bookings. Required Skills and Qualifications: • NVQ Level 3 in Beauty Therapy or equivalent qualification. • Proven experience in a similar role within a salon or spa environment, with a strong portfolio showcasing your skills. • Expertise in waxing, facials, tinting, spray tanning, and eyebrow treatments is essential. • A friendly and approachable personality. • Passionate about delivering exceptional customer service and creating memorable experiences for our clients. • A strong desire for continuous learning and professional development. • Excellent communication and interpersonal skills. Job Type: Part-time Pay: £11.00-£13.00 per hour Expected hours: No less than 25 per week Additional pay: • Commission pay • Tips Benefits: • Company pension • Employee discount Schedule: • 8 hour shift • Every weekend • Flexitime Experience: • salon or spa work: 1 year (preferred) • Facials: 1 year (preferred) • Waxing: 1 year (preferred) • Eye Brow Tinting: 1 year (preferred) • Brows treatments: 1 year (preferred) • LVL: 1 year (preferred) • Spray Tanning: 1 year (preferred) Licence/Certification: • NVQ Level 3 Beauty Therapy Qualification (preferred) Work Location: In person

20 hours per week including mornings, evenings and weekends. The Massage Company™ is looking for a great Customer Service Advisor for our multi award-winning concept in Reading We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Customer Service Advisor is passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers. The Massage Company offers: - Varied work schedules over 7 days - The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success - Monthly Team Bonus plan - A great team environment, with like-minded colleagues - The chance to be part of an exciting new concept developing in the UK - Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options - Professional and personal career opportunities, within exciting new brand - Free monthly employee massage, plus discounted family and partner rates Position requirements: - Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral - Create excellent experience for members/guests through friendly and helpful attitude - Responsible for scheduling appointments over the phone, on email, and in person - Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions.Our internal TMC Knowledge Base, and training, will support this - Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’ - Answering customer questions and concerns with urgency, care and sincerity - Create excellent experience for members/guests through friendly and helpful attitude - Occasionally being part of promotional activity, both onsite and offsite locally Must be able to work a minimum of 20 hours per week Must be customer service oriented and able to communicate effectively with customers, colleagues and management Must be eligible to work in the UK and fluent in English, spoken and written

We are looking for a down-to-earth, bubbly, and motivated Cocktail Bartender to join our vibrant team at BÓHA London. In this role, you will have the opportunity to work behind our Restaurant Bar, as well as our Speakeasy style cocktail bar, The Shibeen, where you will provide not only exceptional cocktails, but let your personality and flair add to our electric atmosphere. At BÓHA, we believe in providing you with career progression, meaning opportunities to learn and training sessions provided to help you reach your goals. If you want to boost your career, BÓHA is the right place! Please get in touch if you feel you have the skills and ambition we are looking for! Duties and Responsibilities - Confidently run either the Restaurant Bar or the Shibeen Speakeasy Cocktail bar service. - Be available and capable to open and close our bars correctly. - Organise the prep requirements and standards necessary for service to run smoothly, ensuring a fully stocked bar. - Have the ability to build rapport and provide a personal service to guests when in front facing bar roles. - Lead, train, and develop the more junior members of the team. Skills and qualifications - A minimum of 1 year experience as a head bartender, or 2 years of experience behind the bar. - Expertise in all of the fundamentals of classic cocktail making. - Interest in the development and craft behind our signature cocktail list. - Have a positive attitude and ability to work well under pressure. - A genuine passion for cocktails and spirits and a desire to learn more. - Expertise in organisation, time management and ability to multitask. Additional position options - Staff meal on shift. - Training programmes to move your career forward. - Employee discount of 50% off.

JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.

Waiter / Waitress ( Monday to Friday) Hourly Rate: £13.15 per hour + TRONC Monday to Friday Searcys can be traced back to one man's vision: Victorian entrepreneur and the Duke of Northumberland's confectioner, John Searcy. He honed his skills by catering at private parties for royalty and high society - and word soon spread of his talent. After ten years of service to the Duke and Duchess, he set up Searcys, in 1847. Before long, he became the first and most sought-after caterer, renowned for his artistry and attention to detail. As a Waiter you will receive the following industry leading benefits: - 50% discount across Searcys venues - Enrolment into the Searcys pension scheme - Access to everyday discounts and communication portal - Employee assistance programme - Meals provided on shift when working within one of our venue - Your birthday off to celebrate in style Job Description: Key Responsibilities: - Provide exceptional service to our guests - To successfully participate in the delivery of all food and beverage services - Take part in the setup of restaurant and events - Nurture and develop new commis waiters - Adhere to all company policies and departmental procedures/trainings - Liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers - Deal effectively and courteously with guest requests, and to refer them to the line manager, if necessary The Royal Institution of Chartered Surveyors (RICS) is the worlds leading professional body for qualifications and standards in land, property, infrastructure and construction. Through our respected global standards, leading professional progression and our trusted data and insight, we promote and enforce the highest professional standards in the development and management of land, real estate, construction and infrastructure.

REF: DMCROY Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to a business expansion, we are now looking to speak to Duty Managers in Southeast London. The successful candidate will have reasonable relevant experience of working in a management team in a premium restaurant or bar, or is a Seasoned hospitality worker looking for an opportunity for progression. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. We provide a clear path of progression to those who desire it through our company pathway program. Job Role: - Aid the Senior Management in the day-to-day running of the business and take accountability for aspects of the business with personal KPIs and delegated take. - Train and retain your team - Deliver an exceptional and consistent guest experience - Maximise profitability at every level of the business whilst maintaining high standards. - Ensure full adherence to all food safety, fire, licensing, and H&S procedures - Implement company processes and systems Benefits Include: - Up to £15 per hour, (including circa £2 per hour of service charge) - Free meals when you’re at work - Discounted food and drinks in our restaurants for you and your loved ones - 28 days’ holiday - Internal and external training from industry experts - Site and company events - Regular incentives and rewards - A realistic pathway to progression in an expanding company

Hi, we are Pizza Brixton "105 Brixton Hill". We are an artisan pizza restaurant born by passion for good food and pizza Napoletana. Born in Brixton (2017) and since then expanded to Clapham and Bow. We are always looking to grow as a business and present our staff with opportunities to grow and develop professionally. We offer competitive pay rates, equally shared service charge and tips, staff discounts and team activities. Why work with us: • 40+ hours per week • Service charge and tips shared equally among staff • Paid training and 28 days paid holiday • Career opportunity to build your skills and grow professionally from Front of house team member to Restaurant manager. • Free pizza during shift • 25% off staff discount when dining in • Staff nights out • Work clothes + laundry service We are looking for: • Friendly professional individual who will warmly welcome our guests. • Team player who will work closely with the Restaurant Manager and Assistant manager to maintain and deliver high quality service and pleasant experience for our guests. • Perfect knowledge of our menu • Capable of maintaining the strictest health & safety and hygiene standards. • Maintain good relationship with rest of the staff with respect of job roles. • Previous experience is encouraged but not essential If you think you are right for the job please do not hesitate to get in touch. Looking forward to hearing from you

We have a fantastic new vacancy for Commis Chef at The Percy Shaw Halifax. ** ** Key Duties and Responsibilities - Assisting with the creation 'WOW' dishes to suit our guests needs - Working alongside the Head Chef in providing excellent food & service - Food Preparation – prepare and cook dishes according to the recipes and standards set by the head ensuring food safety standards are adhered to at all times - Station Management – oversee the production of all food items assigned to your station and upkeep your designated area with supplies and ensure cleanliness in line with policies and procedures - Quality Control – maintain high quality standards for all food handled, ensuring presentation and taste is considered at all times - Team Collaboration – communicate effectively with all other team members and assist/support all colleagues where necessary - Cleaning and Maintenance – maintain cleanliness and organisation of the kitchen ensuring equipment is in good working order Requirements: - Should possess excellent communication and organisational skills - Ability to work as part of a team or on own initiative - Basic knowledge of food hygiene - No kitchen experience required as full training will be provided - A willingness to learn and develop skills - Good timekeeping and punctuality If you have the right attitude and energy, you will have great opportunities to progress within the team. Our company is a place where you can do great things, both individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment, and pursue a fulfilling career. We are constantly looking at ways to improve and develop in all areas of the business. We currently hold a 5 star hygiene rating most recently reviewed in the last 4 months. We are a fresh cooking kitchen were we always try to make our products in house. Our opening times are breakfast 8:30 till 11:30 and main menu 12 till 9. We will provide one complete set of uniform. We look forward to hearing from you.

Restaurant Supervisor - Hot N Juicy Shrimp The Restaurant Supervisor at Hot N Juicy Shrimp ensures efficient operations, exceptional customer service, and a positive guest experience. They lead the front-of-house team, oversee the QR code ordering system, and maintain cleanliness and readiness using Trail Hospitality. Key Responsibilities: Team Leadership: Supervise and motivate staff, ensuring adherence to service standards. Train employees on customer service and QR code ordering. Customer Service: Greet guests, assist with orders, address concerns, and ensure satisfaction. Handle complaints and escalate when necessary. Order & Quality Management: Ensure accurate orders, timely service, and high-quality food presentation. Communicate any allergy or dietary needs. Health & Safety: Oversee hygiene standards, conduct cleanliness checks, and ensure safety protocols are followed. Operational Oversight: Use Trail Hospitality for opening/closing checks and inventory management. Assist with scheduling and staff performance. Skills: Leadership: Ability to lead and maintain high service standards. Communication: Clear, friendly interaction with guests and staff. Problem Solving: Address customer and operational issues efficiently. Attention to Detail: Ensure accurate orders, cleanliness, and smooth operations.

· Safety of team and equipment/assets at all times. Collaborate with a team to ensure the safe and efficient delivery of aircraft services, while fostering a welcoming atmosphere for customers, crew and guests. ensuring efficient and accurate communication through various methods to accomplish operational tasks. Operate / drive / stage ground service equipment, including ground power units, tugs, vehicles, stairs, and floor cleaning equipment, to maintain the Jetex London hangar. Be trained in Manoeuvring Area and Air Traffic Control (ATC) procedures to tow aircraft to and from various facilities on the airfield. Chock and cone aircraft in line with Jetex SOP’s and safety guidelines. Provide Opportunities to support Training at Jetex London. Professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times. Accurately input and record parking histories and services performed for customer aircraft. Complete Daily GSE and Vehicle checks. Abide by Biggin Hill Airport emergency response procedures when/if critical events occur. Recommend improvements to Jetex standards, administrative procedures, facilities, methods, and practices to relevant management. Hazard/Safety awareness related to work area and other equipment’. Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in services. Assist in maintenance and safe usage of all ramp equipment airside. Full PPE when on airside. • Required to wear and maintain professional uniform. • Follow safety regulations, company policies, and guidelines from Jetex/London Airports. • Wing walking and marshalling to ensure safe services. • Check aircraft compartments/doors to avoid any damage when loading and offloading. • Load/offload baggage/cargo from aircraft/cart/vehicle in a safe manner using the proper lifting techniques. • Follow the instructions of the Equipment Operator/Ramp Manager and Duty Officers/Coordinator. · Provide aircraft services as requested by management or customers, including lavatory servicing, ground power, potable water, parking assistance, marshalling, catering delivery, and towing. • Knowledge of all equipment and be able to use /identify suitable tow bars. • Provide assistance for Pushback/tow operation. • Constantly checking on FOD and clearing as required. • Read tags and segregate loads based on information received either from supervisor/tags. • Handling/sorting of tools, materials, equipment and supplies. • Staging, driving and operating technical equipment (if licensed) when instructed by supervisors. • Any other duties assigned by Line Manager.

We are seeking a friendly, energetic, and customer-oriented Front of House Team Member to join our growing team at Shezan Restaurant. As the face of our establishment, you will play a key role in creating a positive and welcoming environment for all of our guests. This role is ideal for someone who is passionate about delivering excellent customer service and thrives in a fast-paced setting. Key Responsibilities: - Greet and welcome guests with a warm, positive attitude - Provide excellent customer service by answering questions, addressing concerns, and ensuring a seamless guest experience - Assist with seating arrangements and managing the reservation system - Take and deliver orders, ensuring accuracy and attention to detail - Collaborate with kitchen and bar staff to ensure timely service. - Maintain cleanliness and organization in the front-of-house area (lobby, dining area, restrooms) - Process payments and assist with cash handling as required - Address guest feedback in a professional and efficient manner - Ensure compliance with health and safety regulations at all times - Assist with opening and closing duties as needed Qualifications: Prior experience is not needed - Excellent communication and interpersonal skills - Ability to multitask and remain calm under pressure in a fast- paced environment - Strong attention to detail and problem-solving skills - A team player with a positive, can-do attitude - Flexibility to work various shifts, including evenings, weekends, and holidays Benefits: - Competitive hourly rate/salary (£11.44) - Tips and performance-based incentives - Employee discounts on food and beverages (if applicable)

Club Maitre D' - Ambassadors Club House Salary - Competitive Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Club Maitre'd to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Maitre D' looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House - New Opening Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position We're looking for an experienced Club Maitre'd to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering high standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

We are looking for a talented bartenders to join Balls Brothers Austin Friars in the City. About the role Our Bartenders deliver a friendly yet professional service with pride and passion, serving drinks, pouring pints, mixing cocktails creating a vibrant and welcoming atmosphere to surprise and delight our guests. About you As a Bartender you should be able to demonstrate the following: ·Previous experience working in a bar is essential ·Enthusiasm towards the industry and a passion for drinks, ·Ability to thrive in a busy high volume, high energy environment managing multiple tasks and guests with ease, be a great team player ·Have excellent communication skills About Us Airy, modern bar with stripped wood decor, offering all-day Modern British menu plus cocktails. Perks As a Bartender, you could enjoy the following ·Career progression ·Off- Bank Holidays ·Every Sunday off ·Free lunch and drinks from the menu ·Workplace pension

As a Junior Sous Chef at Browns Sutton Park , you will have a passion for serving great food, training great people and leaving a smile on our guests faces. You’ll run a section, ensuring your team are working together as one. Does this sound like you? Join us at Browns Brasserie and Bar, serving up classically British food and service. From leisurely brunches to celebrations, afternoons teas to romantic dates, you’ll be at the centre of the action. If you put the ‘Class’ into classic, we want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts to work around your lifestyle! A massive 33% discount across all our brands. Whether its date night at Miller & Carter or a family roast at Toby Carvery, we’ve got you covered. 20% discount off all of our brands for friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Opportunities to grow with paid for qualifications. Opportunity for progression; on average 200 Chefs are promoted to Head Chef every year. Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS JUNIOR SOUS CHEF YOU’LL… Be a champion of brand standards. Cook to spec and work within brand targets. Support the chefs in your team to deliver top quality standards on every shift. Run your own section as a kitchen team leader and develop management and leadership skills. Support with stock control and ordering so you’re set up for success.

Kitchen Porter: Crispin x Studio Voltaire, Clapham, London. Crispin x Studio Voltaire, Clapham, London is looking for a charismatic and kind, kitchen porter to join full time and flexibly, Wednesday- Saturday’s 5pm - 11:20pm. Crispin focusses on small and predominantly independent producers and growers to deliver beautiful, produce focused dishes along with a seasonal wine menu that showcases artisan producers. Studio Voltaire is a non-profit gallery and studios, focusing on contemporary arts, public program of exhibitions and live events. We come together to provide a beautiful 90’s inspired restaurant space that feels part of the gallery. Kitchen Porters can expect • A starting wage of £12.00 per hour including service charge. • Personal development plans and paid training • 50% off dining and drinks for you and up to 3 guests at Crispin x Studio Voltaire, Crispin, Bar Crispin, and Bistro Freddie • 20% off retail wine price • Delicious staff meals • Progression opportunities as part of a growing group • Fairly managed rotas for balance • Welcome meal for 2, at either Crispin x Studio Voltaire, Crispin, Bar Crispin, or Bistro Freddie • Opportunity to work with our wider team at internal and external events; chef collabs, weddings, food fairs etc. This is a wonderful opportunity to join a group of like-minded individuals whose passion and knowledge allow great produce to sing without too much fuss. Ham Restaurants consists of Bar Crispin, Crispin, Crispin x Studio Voltaire, Bistro Freddie & Crispin Events & Catering.

Job Summary: Organic Restaurant Management Limited is seeking a dedicated and personable Customer Care Assistant to join our team. As a Customer Care Assistant, you will be the first point of contact for our guests, ensuring a positive and welcoming experience. If you have excellent communication skills, a passion for customer service, and the ability to handle inquiries and issues with professionalism, this role is ideal for you. Duties: Provide outstanding customer service by greeting and assisting guests with inquiries, reservations, and any concerns they may have. Manage and resolve customer complaints promptly and efficiently, ensuring customer satisfaction. Maintain a positive and welcoming environment in the restaurant, ensuring that all guests feel valued and appreciated. Assist with phone and email inquiries, providing accurate information about menu items, reservations, and other customer-related matters. Support the restaurant team in ensuring smooth operations during peak hours, including managing customer flow and seating arrangements. Adhere to company policies and procedures, maintaining high standards of service at all times. Collaborate with the kitchen and service staff to ensure timely and accurate order processing and delivery. Qualifications and Experience: Experience: Prior experience in a customer service role is essential, particularly in a hospitality or restaurant environment. Customer Interaction: Strong interpersonal skills and the ability to interact effectively with customers are essential for this role. Language Skills: Fluency in English is essential. Additionally, fluency in any European language, such as Russian, German, French, Spanish, or Italian, is required. Proficiency in additional languages is advantageous. Ability to handle high-pressure situations with poise and professionalism. A positive attitude and a strong commitment to providing excellent customer service. Shifts and Work Schedule: Shifts: Morning, Day, and Night shifts are available. Working Hours: between 9:30 AM - 12:00 Midnight Additional Information: Commute/Relocation: Candidates must reliably commute or plan to relocate to London before starting work (preferred). Work Authorization: United Kingdom Work Location: On-site, London. Join our team at Organic Restaurant Management Limited and become an integral part of delivering exceptional customer experiences. We look forward to welcoming you on board! Job Type: Full-time Pay: £11.50-£14.50 per hour Expected hours: 35 – 40 per week Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Schedule: Day shift Night shift Work Location: In person Expected start date: Immediately

Senior Receptionist - Gymkhana Salary - Up to £17ph Schedule - Full Time Experience - Previous experience as a Senior receptionist within a Michelin star restaurant or Fine dinning Gymkhana are seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Located in Mayfair, Gymkhana is inspired by the bars, social, sports and members’ clubs of the British Raj in India and serves contemporary Indian cuisine using seasonal British ingredients with a strong focus on the tandoori oven. Opened in 2013, Gymkhana went on to win its first Michelin star, Restaurant Magazine’s Restaurant of the Year and BMW Square Meal Restaurant of the Year in 2014. “Gymkhana is the best restaurant I have ever been to.” Giles Coren, The Times The Position We're looking for an experienced Senior Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Description : Spaghetti Tree is a well-regarded and award wining small restaurant chain with a reputation for exceptional food, warm hospitality, and a vibrant dining atmosphere. We are seeking a skilled, diligent, and professional Bartender/Waiter/Waitress to join our dynamic team. This is an excellent opportunity for an individual with a passion for the service industry who takes pride in delivering outstanding customer experiences. The ideal candidate will be versatile, able to handle both bartending and table service duties with ease, and eager to contribute to the continued success of our establishment. Key Responsibilities: Bartender: - Craft Cocktails & Beverages: Expertly prepare and serve a wide range of beverages, including craft cocktails, classic drinks, and non-alcoholic options, ensuring consistency and quality in every glass. - Customer Engagement: Provide a welcoming and friendly atmosphere, engaging customers in conversation, making personalized recommendations, and ensuring a positive bar experience. - Bar Management: Maintain a clean, organized, and well-stocked bar, including inventory management, restocking supplies. - Compliance: Adhere to all regulations regarding the sale and service of alcohol, including checking IDs and responsibly serving customers. - Team Collaboration: Work closely with the waitstaff and kitchen team to ensure seamless service, particularly during busy periods. Waiter/Waitress: - Customer Service: Greet customers promptly and warmly, presenting menus and explaining daily specials, while providing knowledgeable recommendations tailored to customer preferences. - Order Management: Accurately take orders and relay them to the kitchen, ensuring that all customer requests are communicated clearly and fulfilled in a timely manner. - Service Excellence: Deliver food and beverages efficiently and with attention to detail, ensuring that all items meet quality standards and are served at the correct temperature. - Dining Experience: Anticipate and respond to customer needs throughout their dining experience, from refilling drinks to handling special requests or dietary needs. - Cleanliness & Organization: Ensure that the dining area is clean, orderly, and properly set before, during, and after service, including setting up tables, clearing dishes, and resetting for the next guests. - Payment Processing: Handle billing and payments accurately, including processing credit card transactions, making change, and ensuring that all financial transactions are correctly recorded. Required Skills & Qualifications: - Experience for bartenders: Minimum of 2 years experience as a Bartender, preferably cocktail bars. - Experience for waiter/waitress: Minimum of 1 year experience, preferably in casual/fine dining. - Customer Service: Exceptional customer service skills with a genuine passion for making guests feel welcome and valued. - Beverage Knowledge: Strong knowledge of cocktails, wines, spirits, and bar operations, with the ability to craft drinks to standard recipes and accommodate special requests. - Communication: Excellent verbal communication skills, able to interact confidently with customers and team members. - Attention to Detail: Meticulous attention to detail in both service and presentation, ensuring a high standard of excellence. - Multitasking Ability: Proven ability to handle multiple tasks simultaneously in a fast-paced environment, while maintaining composure and efficiency. - Professionalism: A polished, professional appearance and demeanour, with a positive attitude and strong work ethic. - Flexibility: Availability to work flexible hours, including nights, weekends, and holidays. Benefits: - Growth Opportunities: Clear pathways for career advancement within our expanding restaurant chain. - Employee Perks: Discounts on meals and beverages - Training & Development: Access to in house training programs to enhance your skills and support your professional growth.

Housekeeper job position open : A Housekeeper does more than sweep, mop and wax floors in a home or hotel. Duties and responsibilities of a Housekeeper may include: • Cleaning and arranging guest rooms • Stocking inventory of housekeeping supplies • Dusting furniture or fixtures and polishing them • Scrubbing and sanitising showers, bathtubs, toilets, countertops and sinks • Vacuuming and cleaning carpets, doormats and rugs • Reporting breakages, damages and safety issues for repairs • Arranging breakfast buffet • Emptying the bins and keeping the environment tidy. Cleaner skills - • Ability to read and follow signs and written instructions • Mature, responsible and friendly behaviour • Ability to use hand or lightweight cleaning tools • Physical fitness to lift heavy objects and work while standing • Ability to adhere to strict hygiene and cleanliness standards set by management • Excellent customer service and interpersonal skills • Ability to operate cleaning equipment and stand for long hours