Location: Remote (Preferably based in Bury St. Edmunds, UK) Position: Full-Time (Monday - Friday, 8 hours per day) About Us: We are a well-established home removals company based in Bury St. Edmunds, committed to providing exceptional service to our clients. As our business continues to grow, we are seeking a highly motivated and organised Booking Coordinator to join our team. This is a fantastic opportunity for someone with strong interpersonal skills and a passion for customer service. Role Overview: As a Booking Coordinator, you will play a vital role in our operations, ensuring that our clients' moves are scheduled smoothly and efficiently. You will be responsible for managing customer interactions, scheduling home surveys, and handling bookings. This is a remote role, but we prefer candidates who are local to Bury St. Edmunds to facilitate occasional in-person meetings. Key Responsibilities: Lead Management - Call leads daily to schedule home surveys with our team. Customer Support - Respond to customer emails and answer any questions they may have about their move. Booking Coordination - Assist with scheduling and amending bookings to ensure seamless operations. Invoicing - Send invoices to customers and handle any related queries. Communication - Maintain clear and professional communication with customers and team members. Qualifications: Experience - At least 3 years of customer support experience, with a preference for telephone support. Skills - Strong interpersonal skills and the ability to communicate effectively with customers. Organisation - Must be highly organised and able to manage multiple tasks simultaneously. Tech-Savvy - Experience with basic CRM tools is required. Remote Working - Must be able to work independently Equipment - A laptop will be provided. Benefits: Competitive salary based on experience. Full-time remote working. Opportunity to be a part of a supportive and growing team. Laptop provided for work use.
ParcelVolt Ltd, a prominent logistics company operating in Yorkshire and The Humber areas, is in search of a reliable Courier Driver to enhance our proficient delivery team. As a Courier Driver, you will play a crucial role in ensuring the timely and secure delivery of parcels to diverse residential and commercial locations. Join our team and be part of an environment that values your dedication and drive. Duties: - Collect the delivery van from the depot and load parcels from the staging area. - Execute prompt and safe deliveries of packages to specified destinations. - Maintain professional and courteous interactions with customers and the public. - Follow designated routes efficiently, adhering to scheduled delivery times utilizing smart apps. - Adhere to all road safety regulations to guarantee safe driving practices. Requirements: - Possession of a full UK or EU driving license for at least 1 year. - Ability to successfully pass criminal background checks, drug & alcohol tests. - Willingness to commute to and from the delivery station at HU14 3HB. - 6 hour shifts (Start time between 7:30am-8am and finish around 2pm) - 9 hour shifts (Start time between 11:30am-12noon and finish around 9pm) - Minimum age requirement of 21 years, with availability for weekend, evening, and holiday shifts. - Physical fitness level suitable for handling heavy lifting tasks. - Proficiency in driving and confident in driving vans. Company Description: ParcelVolt Ltd specialises in rapid and secure parcel deliveries throughout Yorkshire and The Humber regions. Our dedicated team ensures reliable services for homes, businesses, lockers, and cars. We empower our employees to take charge of their responsibilities, fostering a culture of continuous enhancement. If you are passionate about logistics and committed to delivering exceptional service, we invite you to be part of our dynamic team. ParcelVolt Ltd Offers: - Competitive service payments disbursed weekly (2 weeks in arrears). - Provision of fully insured van with pre-loaded fuel for efficient deliveries. - Shell fuel card provided for diesel vans. - Bonus & reward schemes enhancing earning potential. - Opportunities for career advancement into Lead Driver positions. - Self-employed status offering flexibility in managing your schedule. Desired Skills: - Strong customer service skills with some relevant experience preferred. - Attention to detail and dedication towards delivering quality service. - Capability to work independently or collaboratively within a team setting. - Veterans or ex-emergency services personnel are encouraged to apply. - Flexibility to accommodate varying service demands. Join us at ParcelVolt Ltd where your contributions drive our fast-paced logistics operations forward. Apply now and become an integral part of a team that appreciates your commitment and excellence in parcel delivery services.
An exciting opportunity has arisen to represent our company in the market. We are looking for someone with social and digital experience who can hit the ground running and lead the day to day on accounts. For someone who can not only manage their existing accounts, but also bring in new ideas and improve existing processes. For example, a standard process template for on boarding new clients and managing timescales for each client for catch up meetings / reviews. Position: Account Manager (Public Relations) Location: London Job Type: Full-Time, Permanent Salary: Up to £38,000 - £39,000 depends on experience. Responsibilities: · Work on collaborative marketing campaigns · Lead Client contact across a range of marketing programs - maintaining established client relationships, developing more recently acquired client relationships - quickly winning their trust · Help to manage and develop a team to innovate and take a solution-based approach to challenges · Public relations professionals plan, organise and co-ordinate the activities that promote the image and understanding of an organisation and its services to consumers, businesses, members of the public and other specified audiences · Day to day running of client accounts and activities, join on bi-weekly meetings and come with a great working knowledge of current affairs and politics · Managing existing clients and providing them with excellent customer service · To achieve set activity & billing targets while also delivering on agreed objectives · To ensure all processes and compliance procedures are followed About you: · Previous relevant work experience · Excellent communication skills · To be able to build strong work relationships · You must have experience working with accounting/financial information · Degree level education or equivalent / relevant work experience · The ability to work individually and as a team Contact: Scope Design Construction Ltd
Have previous experience in a busy and fast-paced restaurant environment. Have a real flair and passion for service and food, one day you will be promoted in the kitchen ranks. Be attentive and proactive with the ability to respond quickly to the needs of the Head Chef and the team. An excellent team player with exceptional communication skills. In return we will offer: - A competitive remuneration package - An environment that will enable you to develop your product knowledge and skills - On and off-the-job training Meals on duty and a fantastic employee discount scheme - A wide range of career development opportunities Minimum of 35/40 hours per week If this sounds like the right role and environment for you, please apply now. Job Types: full-time, Contract, Permanent Pay: £11.44 - £12.50 per hour (tbc) Benefits: Employee discount On-site parking Schedule: 8 hour shift Tuesday to Saturday Work Remotely: No We are looking for someone who lives near the restaurant (MAX 45 minutes away with transport).
NFU Mutual, a leading general insurer and financial services company, has been serving the rural community for over 100 years. Our team at the Central-South Warwickshire & Pershore Agency situated across our four sites in Warwick, Stratford-upon-Avon, Henley-in-Arden and Pershore are committed to delivering consistent excellent customer service whilst maintaining a high standard of quality and audit results. Quality & Training Supervisor This is a great opportunity for someone who is passionate about delivering outstanding quality results through the robust and approachable training of individuals and teams. You will be joining an established yet fast growing business, with a team of people who are committed to delivering consistent excellent results across quality, customer service and business growth. You will work within a team of Quality & Training Supervisors supported by the Quality & Training Leader ensuring that you are all delivering excellent training to shape and develop all areas of the business. What we need from you as a Quality & Training Supervisor The ability to deliver high quality training for all roles in the business to ensure robust on-boarding and continuous development for all employees. Friendly, approachable and a rational and reasonable approach to managing risk across the business areas. Experience in coaching individuals to support day to day activities but also pro-actively support development and maximise their contribution to the business objectives. What the role involves Co-ordinate effective and efficient agency training to meet the requirements of the business to enable delivery of outstanding customer service and low risk management. Adherence to key regulatory processes and controls including monthly audit reporting, FCA breach investigations, NFUM training and competence. Build and develop strong, nurturing relationships across the business to support efficient and effective delivery of business objectives. Support continuous improvement across the business Support the Q&T Leader to identify and manage complaint trends and/or risk Establish and promote good risk management practices within the Agency Motivate and develop direct reports and the wider team to ensure business objectives are met. Support the Head of Operations to build on existing business culture and create a progressive, supportive and professional environment. Monitor and deliver our training and competency requirements. Support the management of licenses within the agency to ensure we have a team of adequately skilled and monitored staff.