Head of customer service jobs in Borehamwood - Page 2Create job alerts

We’re looking for an exceptional Head of Customer Resolution to provide strategic leadership, performance oversight and operational excellence across Peabody’s regional resolution services. End-to-end leadership of regional resolution services, ensuring clarity of expectations, high-quality deli

If you are interested in the role, or know of anyone who could be, please contact Rachel at Service Care Solutions on or email Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive

If you are interested in the role, or know of anyone who could be, please contact Rachel at Service Care Solutions on or email Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive

As our Head of Customer Service, you will be Accountable for driving the ongoing development of operational requirements, process and technology required to ensure delivery of efficient and effective 5* service. We have an exciting opportunity for a Head of Customer Service to join our team within V

Head of Service Charges, Rent & Income – Norfolk Salary: £65,000 Contract: Permanent Working Pattern: Full-time (37 hours) Location: Norfolk (Hybrid working available) An exciting opportunity has arisen with a forward-thinking and values-driven housing provider for a Head of Service C

Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is lo

We have an exciting opportunity for a Head of Service Charges, Rent & Income toprovidestrategic leadership and operational oversight for Saffron Housing Trusts service charges, rent application and income collection activities. Head of Service Charges,Rentand Income.

Head of Approved Dosimetry Service (DRPS).

A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. This is a pivotal role, within on

Demonstrates an understanding of the customer (internal/external), builds productive customer relationships with integrity, and takes responsibility for ensuring customer advocacy. The Head of Service, Performance & Cost Management is responsible for the global governance, reporting, and optimisatio

Improving customer service performance through clear standards, feedback and service metrics. Experience leading and developing operational and/or customer service teams. This is an opportunity to shape how customer operations works in a modern energy business and play a central role in building a f

Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, rep

Be part of something new from the very beginningWere excited to be opening a brand-new store in Southam (Flying Fields) this July - and were looking for Customer Service Assistants to join us ahead of launch. Were Hiring: Customer Service AssistantsLo

A local government authority in the East Midlands seeks a Head of Service in Housing. This role involves leading operational areas and managing major projects to enhance service delivery. Join a motivated Senior Management team and enjoy a healthy work/life balance, generous leave, and opportunities

RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources). What we do helps learners at all stages of their lives, from preschool to higher education and professional qualific

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

As Head of Customer Success, EMEA, you will lead and scale Harvey's Customer Success organization across Europe, the Middle East, and Africa, owning value realization, retention, and expansion of our customers: law firms and corporate legal departments at the frontier of AI adoption in legal. At Har

Head of Ecommerce & Customer Operations page is loaded## Head of Ecommerce & Customer Operationslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-0148333Calling all originals: At Levi Strauss & Co. Omnichannel Customer Service & Retention Engin

We're recruiting for an experienced Head of Operations to support a major NHS organisation through a period of transformation and service stabilisation. This is the ideal role for someone who understands the realities of NHS operational pressure, knows how to get the best out of suppliers (particula

Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. Head of Customer Success (Salesforce SaaS) - £67,000 - Flexible Location (Remote Available). Th

You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Head of Service Operations (Service & Repairs). Head of Service Operations (London & Southeast).

The company promotes a culture of diversity and inclusion and offers various employee benefits, including birthday holidays and team events. The role involves delivering various glass types to customers, inspecting vehicle supplies, and resolving client complaints on site.

A leading operational services company is seeking an experienced Head of Service Delivery to oversee operational teams and ensure efficient project delivery across the UK. The ideal candidate will have a robust background in utilities, particularly in gas or water services, and a proven track record

This hands-on role involves managing a small team, ensuring exceptional customer service, and maintaining visual standards. Competitive pay of £28,000 to £29,000 annually. Responsibilities include overseeing stock, supplier orders, and the layout of the indoor space.

Due to a need to strengthen commercial control, contractor performance, and operational delivery, they are looking to appoint a Head of Service Delivery to take ownership of a key contract. Lead the production and quality of monthly performance reporting. Lead and develop internal teams across helpd

A recruitment agency is seeking a Head of Service for a strategic leadership role in Southeast England. The selected candidate will manage budgets and service improvements while leading multiple teams. This position involves overseeing various public protection services, ensuring compliance, and fos

Competitive salary, stock options, and generous leave are part of the offer, alongside a strong team culture and meaningful work. A leading employee experience platform is seeking a Head of Support to lead their global support function. This role requires significant SaaS support experience, team ma

A technology services provider in the United Kingdom seeks a Head of Customer Success to enhance client relationships and drive retention across its customer base. The role involves mentoring a team of Customer Success Managers and developing efficient processes to ensure customer satisfaction. The

A leading water utility company in Hatfield is seeking a Content and Copy Manager to oversee customer communications and manage a team of writers. This role requires proven experience in content leadership and a strong commitment to customer-focused communication.

A global technology company seeks a Head of Customer Engineering to lead teams in providing trusted technical advice that drives cloud transformation outcomes. This role involves managing cloud solutions, fostering partnerships with customers, and providing thought leadership in a fast-paced environ

A leading SaaS company in East Midlands seeks a Head of Customer Success to drive customer retention, develop engagement strategies, and lead a focused team. The role demands a customer-centric mindset, strong communication, and strategic thinking to build long-term relationships and deliver measura

You'll manage Customer Success Managers, ensuring customer retention and satisfaction through strategic oversight and performance metrics. A leading blockchain analytics firm is seeking a Regional Manager of Customer Success to lead a global team in EMEA & APAC. The role offers competitive benefits

The Head of Customer Success is accountable for the performance, scalability, and quality of the Customer Success function at YourParkingSpace. Deep understanding of customer service metrics, SLAs, and quality frameworks. This role has full responsibility for how Customer Success operates day to day

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Based in the heart of London, it is a special place defined by community and service. Deep knowledge of fundraising regulations,

Head of Existing Customer Management (ECM). A rare opportunity to take full ownership of Cards ECM in a profitable, scaling UK-regulated lender. ECM/credit strategy—experience running/ownership of ECM within a lender.

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consiste

We are seeking an experienced and strategic leader to take on the role of Head of Service for our Community Learning Disability Team (CLDT). Head of Service – Community Learning Disability Team (CLDT). You will lead the strategic development and operational delivery of the service, working in part

A fast-growing fintech firm is seeking a Head of Customer Operations in London. The ideal candidate has over 10 years of experience in customer operations, with strong communication and problem-solving skills. You will lead a team ensuring excellent customer support and build infrastructure supporti

Volunteering with us offers more than just the chance to help pets; it’s an opportunity to develop valuable skills in customer service and retail while being part of a supportive and enthusiastic team. Customer Service Volunteer (Front of house /till). Be the Friendly Face of Our Shop: Become a Cu

The ideal candidate will have senior-level experience in customer service and a strong understanding of social housing. This hybrid position requires presence in London for part of the week and offers a competitive salary plus benefits. A prominent housing association is seeking a Head of Contact Ce

A strategic consulting firm in the UK seeks a Customer Experience & Operations Manager to enhance service performance and customer satisfaction. The ideal candidate will have strong analytical skills and a focus on delivering excellent customer experiences. This full-time position offers a flexible

Our client is seeking a strategic and hands‑on Head of Customer Support to architect, build, and scale a world‑class support function. Implementation of automated systems and AI tools that minimize headcount growth while exceeding SLAs. You are comfortable discussing software products and can tr

As the Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will also work closely with other Heads of Practice and Ser

A local government authority in England is seeking a Head of Service for Adult Social Care to lead transformational changes. The ideal candidate will have leadership experience and deep knowledge of safeguarding and quality improvement standards. Responsibilities include overseeing service delivery,

Own the post sale customer lifecycle and ensure Customer Success operates as a predictable driver of retention, expansion, and long term customer value. On top of your annual base salary, you are offered to be part of an Employee Share Plan. Lead and develop a high performing team of Customer Succes