Trabajos head of customer service en Wakefield - Page 2Crear alertas

The role will lead a major UK & Ireland service division, with responsibility for field service, service supervision, aftersales support, customer satisfaction, service performance, operational efficiency, and the continued development of a high-performing team. The successful candidate will be some

A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. Extensive leadership experience i

Service Care Solutions are recruiting on behalf of a local authority based in the Essex region who are seeking a Head of Legal Services on a permanent basis. Lead and oversee the council’s Legal Services function, ensuring the delivery of high-quality, commercially focused legal advice across a br

Strong experience in customer analytics, advanced SQL skills, and familiarity with tools like Power BI are essential. This position offers high visibility and the chance to create a lasting impact on the organization's data strategy. Harnham is seeking a high-impact Customer Insight leader to shape

This is a newly created role, offering a unique opportunity to shape and deliver an outstanding, end-to-end customer journey across their transportation services. You will take ownership of the customer experience strategy—using data and insights to define, articulate, and deliver a clear plan tha

Service Care Solutions is recruiting for a Head of Legal Services in the Essex region. The successful candidate will lead the Legal Services function, manage a legal team, and act as the Deputy Monitoring Officer. Office attendance is required two days per week.

Hyperion Partners is seeking an experienced Head of Customer Experience to lead customer strategy in Suffolk. This permanent full-time role involves overseeing customer services, compliance, and performance improvement within the social housing sector. An attractive salary ranging from £60,000 to �

At Up Learn, we are looking for a strategic, commercially minded, data-driven Head of Customer Success to lead, improve, and scale our customer success function. A spacious and bright private office in Old Street, with delicious coffee, a selection of teas and unlimited snacks and drinks. Build a st

As Head of Service, you will be responsible for the strategic leadership, management and delivery of the Council’s highways and transportation functions, ensuring the network and transport systems are safe, well maintained, resilient and fit for purpose. Head of Service – Highways & Transportati

This role involves driving customer retention and expansion, ensuring effective engagement between customers and the company. The company fosters a collaborative environment, values diversity, and offers flexible remote work options, alongside a variety of benefits to ensure employee well-being and

A community-focused cooperative in the United Kingdom is seeking a Customer Service Assistant to support high standards of service in a busy store environment. Responsibilities include assisting customers, upholding store presentation, and engaging with the local community. The position offers compe

We’re looking for a data driven, customer centric Head of Digital & Customer Loyalty. This role is based out of our Restaurant Support Centre in Central London, a minimum of 2 days per week in the RSC is required. Work with Media & Affiliate agencies to define and execute the digital media strateg

WeAreTechWomen is seeking a Head of Customer Engineering to lead customer-facing teams and drive cloud transformation for clients. In this role, you will manage a team of experts, providing strategic technical advice to accelerate project success and remove blockers.

As Head of Delivery and Service, you will be a senior leader responsible for ensuring the success of Appvia’s delivery management across all customer engagements, leading our managed service capability, and acting as a lead delivery principal on short‑term, outcome‑driven work where required.

Williams Lea seeks a Head of Service Design to join our team!. Partner with service‑line leadership to ensure depth of understanding across all use cases. The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, ge

Saffron Housing Trust Limited is looking for a Head of Service Charges, Rent, and Income to lead operational oversight of service charges and income collection. The ideal candidate will have significant experience in senior housing management, extensive knowledge of service charge and rent regulatio

A leading financial services provider is seeking a Head of Customer Experience to lead a transformative initiative in how they engage with millions of customers. This senior role requires over 10 years of experience in customer service and operational leadership. You will design a tailored customer

We’re proud of the spaces we’ve created for the HubBox team, and because of that, you’ll need to be within easy reach of the office and commit to being in the office a minimum of 3 days a week. Proven experience leading and scaling Customer Success teams in a SaaS or tech‑led environment, id

The ideal candidate will have 12–15+ years of experience in a CPG environment, strong leadership skills, and an ability to foster customer-centric cultures. Responsibilities include defining standards for customer engagement, managing talent pipelines, and collaborating with digital teams to enhan

Springer Nature is seeking a Head of Customer Engagement Events & Exhibits, EMEA to enhance customer loyalty among librarians, authors, and researchers. Based in London, Dordrecht or Heidelberg, this role involves planning and executing events and exhibits that showcase Springer Nature's professiona

As Head of Service – Solutions, you will lead the Council’s homelessness prevention, allocation of social housing, housing register and private rented sector (PRS) solutions, driving a more proactive, community‑based approach to housing need. You will work closely with Delivery Leads, fellow H

The Green Recruitment Company is seeking a hands-on electrician in Greater London to ensure high standards in customer experience and quality control across multiple sites. The successful candidate will be responsible for defining standards in customer care and health & safety, as well as overseeing

Carrington Blake Recruitment is looking for a Head of Brokerage to lead the Adult Social Care Brokerage Service in Waltham Forest. The position offers a hybrid working model with 2 days remote and 3 days in the office.

As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Head of Customer Engineering (CE), you

As Head of Customer Marketing, you will drive Dentally’s growth by accelerating activation, deepening adoption, strengthening retention, and unlocking expansion across the UKI, Australia, New Zealand, and Canada. We’re innovators, relentless in our pursuit of customer success and push the bounda

This is an exciting opportunity to be a Deputy Head of Service of Catch22 Offender Management Unit (OMU) at HMP Thameside, a busy inner city, category B local resettlement prison located in South-East London and operated by Serco. You will, alongside the Head of Service, oversee operational delivery

As our Head of Global Customer Service, you’ll be part of the Customer Service team working closely with brilliant people across the business. Service Expertise & Innovation: Deep knowledge of global customer service operations, policy and framework design, with strong capability in technology, au

As Head of Corporate Service Management, you will play a pivotal leadership role within our Technology Services function, shaping and delivering a strategic Service Management capability that ensures service stability, performance excellence, and strong customer outcomes. Deep expertise in service p

We are seeking an exceptional Head of Customer Experience to join our senior leadership team, reporting to the Director of Communities & Customer Service. You will lead the organisation’s customer function across Contact Centre operations, customer engagement and complaints, feedback and insight,

MTVH is looking for a Director of Leaseholder Services to provide strategic leadership for its leasehold and shared ownership services across a portfolio of 20,000 homes. The role demands substantial experience in leasehold management, a strong understanding of governance, and the ability to drive s

Whiddon is seeking an experienced Sales and Customer Service Manager to lead admissions and sales functions. The position offers a hybrid working model and an array of comprehensive benefits including leave options and salary packaging. This role is crucial for driving occupancy and exceptional cust

This role requires an experienced individual to lead a significant service division focused on improving performance and customer satisfaction while managing field service teams. The ideal candidate will possess a strong background in automation and service leadership, offering a unique opportunity

The Head of Customer Experience is the key driver of customer excellence across the group, ensuring that every interaction reflects the company’s values and commitment to outstanding hospitality. Responsible for overseeing the planning and execution of company-wide and site-level events and activi

Report to the Director of Communities & Customer Service and lead the organisation’s customer function across Contact Centre operations, customer engagement, complaints, feedback and insight. Oversee the delivery of an accessible omnichannel service, promote early resolution and learning from comp

This Deputy Head of Service – Access and Duty opportunity has been created to drive meaningful, system‑wide change at pace, with clear political and corporate backing and dedicated funding in place. Your role as Deputy Head of Service – Access and Duty:. Deputy Head of Service – Access and D

As the Head of Service, Commissioning Strategy, you will work with people and partners to ensure that care and support enables people to live fulfilling lives and that we meet our responsibilities under the Care Act 2014. Lead the strategic commissioning and market shaping of adult care services. No

Sona is seeking a Head of Customer Success to lead and develop the CSM team and drive customer engagement. We offer a competitive salary between £90,000 and £115,000, along with share options and a comprehensive benefits package that includes extensive leave and health insurance. Your role will in

Head of CDD, EDD & Customer Screening. Partner-level Head of CDD, EDD & Customer Screening. Act as SME on AML, sanctions, fraud, and customer risk.

Lead, coach, and develop Team Leaders and Customer Success Executives to deliver against service and growth goals. What can we offer you in return?. Self-service platforms and knowledge bases.

A leading blockchain analytics firm is seeking a Regional Manager of Customer Success to lead a global team in EMEA & APAC. You'll manage Customer Success Managers, ensuring customer retention and satisfaction through strategic oversight and performance metrics. The role offers competitive benefits

PA Housing is seeking a Head of Neighbourhood Services in London. The position offers a salary of £70,000 per annum increasing to £73,000 post probation, alongside several benefits. This permanent role involves shaping customer engagement, leading high-performing teams, and driving performance.

As an independent Co‑Operative, we put people at the heart of everything we do – from our customers and members to our colleagues. Looking to start or grow your retail career? We’re recruiting Customer Service Assistants to join our food store team. As a Customer Service Assistant, you’ll pl

Lead and develop a global Service Management team of Incident & Problem, Change and Service Transition Managers. Build strong relationships with peers (Service Delivery, Infrastructure, Cyber) and treat the offshore partner as an integrated strategic partner, including twice-yearly site visits. Glob

Borough Kitchen is seeking a Customer Service Manager to enhance their online customer experience in the UK. Ideal candidates will demonstrate strong retail or eCommerce experience, excellent communication skills, and a genuine passion for customer service and quality products. This hands-on role fo

Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands. You'll lead a global team of ten, with seven direct reports and one team lead you’ll coach to independently run their sub‑team of three. You h

Offering a competitive salary of £50,000 to £60,000 per annum, this permanent position provides stability and the opportunity for career growth within a collaborative environment. Michael Page is seeking an exceptional Operations Manager based in North London to oversee production in a high-perfor

Aatom Recruitment is currently recruiting an experienced Head of Service Improvement - Children's Social Care on behalf of a local authority. Children's Social Care - Head of Service Improvement. This is a senior leadership role responsible for driving service improvement, transformation, and delive