Trabajos head of engagement en LeedsCrear alertas

Contract type: Permanent Hours: 37.5 / week Salary: circa £83,000 depending on experience Location: Leeds (LS1 4HR) WFH policy: Employees are required to attend the office 2 days/week Flexible working : Variety of flexible work patterns subject to line manager discretion e.g. Compressed 9-day fortnight. Reports to: Head of Finance Deadline Note: We reserve the right to close the advert before the advertised deadline if there are a high volume of applications. Role Summary: LCCC is at the heart of the UKs transition to Net Zero, administering government-backed low carbon energy schemes that are transforming the energy landscape. The Finance Systems Manager reports to the Head of Finance and Procurement and plays a pivotable role in ensuring our finance function has the technology, automation and audit-ready controlled processes to support that mission - leading the development of LCCCs finance technology across Finance Operations, Scheme Settlements and Procurement. The Finance Systems Manager acts as the bridge between the Finance & Procurement department and LCCCs Technology Hub, representing Finances requirements in all technology and system decisions. The role requires a strong blend of finance expertise, technical capability, and stakeholder influenceengaging credibly with finance colleagues, IT teams and system vendors. It also requires close collaboration with wider LCCC teams and external delivery partners, including EMRS and Scheme Operations, to ensure alignment across schemes and the maintenance of robust financial controls and audit-ready processes. The role provides direct line management of the Finance Process Specialist and any future roles within the finance systems team. The role also carries responsibility for governing AI adoption within Finance and ensuring all technology outputs meet audit and public body requirements. Key Responsibilities The key responsibilities of the role are outlined below, covering both LCCC and ESC. However, this is an overview of the role and is not exhaustive. As the size and number of different schemes continues to grow, the dynamic nature of the role may lead to further enhancements. LCCC recognises the evolving nature of the responsibilities and reserves the right to assign other duties commensurate with the role as required. Team leadership and development Line manage the Finance Process Specialist and any future roles, ensuring improvement projects are scoped correctly and delivered to time and quality.Provide day-to-day management, objective setting, performance oversight, and development support to direct reports, building technical capability across team members of varying ability.Lead change management activity for new system and process deployments, developing communication and training plans that bring finance colleagues of all technical abilities with them.Finance systems and ERP ownership Oversee review of the current ERP system (Sage X3) and consider future change or updates.Act as the Sage X3 (or future ERP system) Finance champion, including the administration role, ensuring the system is progressively removed from manual transactional processes in Scheme Settlements, Finance Operations and Procurement.Lead the finance workstream of LCCCs future ERP migration owning requirements gathering, controls mapping, UAT coordination, data migration validation, and finance-side user adoption.Act as the main point of contact with IT to cover the period of connectivity with the new settlement system and future systems.Represent Finance & Procurement as the authoritative voice in corporate technology forums and governance processes, translating finance and audit requirements into clear system specifications for IT and vendors.Ensure Finance technology development is in line with company direction and LCCCs corporate technology strategy.Support the team with banking software and related financial system tools.Process transformation and automation Identify opportunities to automate financial processes and improve efficiency in Scheme Settlements and Finance Operations.Lead process transformation projects from discovery and mapping to solution design, build, testing, and controlled handover, ensuring each automated solution includes validation, exception flagging, and audit trails.Implement workflows and integrations between finance systems and other business applications.Design automated outputs to be operable and updatable by finance staff without specialist technical knowledge, including clear guidance and self-checking for monthly, quarterly, and annual refresh cycles.Foster continuous improvement within the team, supporting colleagues of varying technical skills to adopt new tools and translating complex system logic into accessible, well-documented outputs.AI governance and adoption Evaluate and govern AI tool deployment in Finance, identifying where AI can improve efficiency, data quality, or reporting.Ensure AI-assisted outputs are auditable, explainable, and comply with NAO and LCCC public body requirements. Keep informed on AI developments and advise the Head of Finance and Procurement on adoption strategy.Data management and reporting Ensure data accuracy, integrity and security across all finance systems.Maintain data governance, access controls and retention policies across all finance systems, aligned with LCCCs obligations.Lead Finances transition to a data warehouse or equivalent solution to improve reporting efficiency and functionality for Scheme Settlements, Finance Operations and Procurement.Develop and maintain dashboards and reports for financial analysis and decision-making.Serve as the teams Power BI and Excel champion, setting standards for financial reporting and data visualisation.Project and vendor management Lead finance system implementation, upgrades, and migration projects, collaborating with IT, procurement, and other stakeholders to deliver on time and within scope.User support and training Provide technical support and training to finance teams on system functionality.Act as the primary point of contact for system-related issues and enhancementsSkills Knowledge and Expertise Essential: Qualified accountant (ACA, ACCA, CIMA or equivalent).Experience leading a Finance or Management Accounting team.Experience of process and data management including how technology can be deployed to deliver efficiency, effectiveness, and control to meet defined business requirements.Excellent communication skills, with the ability to engage technical and non-technical audiences and communicate complex ideas in simplified terms.Strong stakeholder engagement skills, including cross-functional collaboration.Proven track record of transforming manual financial processes into automated, controlled end-to-end solutions with embedded validation, audit trails, and full documentation.Demonstrable experience acting as a Finance-Technology bridge representing Finance requirements in technology forums and translating them into system specifications for IT and vendor delivery.ERP system implementation or migration experience, including requirements definition, controls mapping, UAT, and user adoption.Demonstrable line management experience, with evidence of developing individuals of differing technical capability and driving team performance.Understanding of AI capabilities and limitations in a finance context, including the ability to critically evaluate and govern AI tool deployment within a public body audit framework.Desirable A graduate or higher degree in a relevant discipline.Knowledge of a backend coding language (e.g. Python or R).Experience of a visualisation or automation tool (e.g. SQL, Power BI, Power Automate, or similar).Hands-on experience deploying AI tools in a finance environment (e.g. Microsoft Copilot, AI-assisted analytics, or process automation AI).Knowledge of CfD, Capacity Market, or similar energy industry or public body schemes.Project management qualification (e.g. Prince2, APM, or equivalent).Employee Benefits As if contributing to and supporting work that makes life better for millions wasnt rewarding enough, we offer a full range of benefits too. Key benefits that may be available depending on the role include: Annual performance based bonus, up to 10%25 days annual leave, plus eight bank holidaysUp to 8% pension contributionFinancial support and time off for study relevant to your role, plus a professional membership subscriptionEmployee referral scheme (up to £1500), and colleague recognition schemeFamily friendly policies, including enhanced maternity leave and shared parental leaveFree, confidential employee assistance, including financial management, family care, mental health, and on-call GP serviceThree paid volunteering days a yearSeason ticket loan and cycle to work schemesFamily savings on days out and English Heritage, gym discounts, cash back and discounts at selected retailersEmployee resource groupsTPBN1_UKTJ

Customer Implementations and Training LeadCompetitive salary and performance-based bonusHybrid must be able to commute to Leeds officeType: Full-time, PermanentAbout CognexoOur client is a fast-growing digital learning and employee engagement company solving for the problem of Workforce Readiness. Our SaaS platform empowers enterprise clients across all industries, from automotive to financial services, to measure and activate both employee sentiment and knowledge like never before. We are scaling rapidly, backed by a culture that values innovation, integrity, and measurable impact.As a Customer Implementation Manager reporting to the Head of Customer Operations, you will own the complete onboarding journey for enterprise customers, from contract signature through to successful go-live. You will manage multiple complex implementation projects, coordinate internal and client stakeholders, deliver customer training, and ensure every customer has an exceptional onboarding experience.The RoleYou'll be managing complex, multi-stakeholder rollouts often into regulated industries with incumbent systems, fragmented internal ownership, and competing timelines. You'll need to hold the critical path, influence without authority, and make good decisions with incomplete information.Day-to-day, the role encompasses scoping configuration requirements, building implementation plans, running stakeholder sessions, coordinating with product and engineering on technical dependencies, and writing the client-facing communications that keep momentum when things slow down.In addition to the above, the role will also require the individual to become a product expert and deliver enablement/training sessions to new and existing customers alike. This will cover front to back sessions as well as ad-hoc product update training to the Cognexo install base.Key ResponsibilitiesFull implementation lifecycle from kick-off through to go-live and CS handover.Discovery and scoping calls to translate client requirements into configuration decisions.Implementation plans and project trackers maintained in real timeStakeholder management across client-side and internal teams, including escalation handling.Acceptance criteria definition and UAT coordination.Handover documentation that gives the CS team everything they need to own the account.Contribution to implementation process improvement like templates and playbooks.Training and enablement for internal and external stakeholders.Skills and ExperienceRequiredEducated to degree levelDemonstrable 3-5 years experience delivering SaaS implementations or complex technology onboarding projects.Confident running client-facing sessions independently. Discovery, kick-off, steering and UAT.Strong written and verbal communication; able to translate technical constraint into plain English for non-technical stakeholders.Comfortable with ambiguity and capable of prioritising across multiple concurrent accounts.Strong organisational skills, your project management doesn't depend on being reminded.Experience in enablement/training environments, communicating with large audiences at all levels.PreferredExperience in HR tech, L&D, or adjacent SaaS categories.Familiarity with Zendesk, Salesforce, or similar CRM/support tooling.Exposure to LMS platforms or workforce training environments.Understanding of an enterprise organisations structure, including L&D, HR and compliance functions.What success in this role looks likeSix months in, you've got a repeatable rhythm. Your accounts go live on time because you've managed the critical path actively, not reactively. Clients feel like the process is tight and executed to perfection. Handovers to CS are clean enough that the team doesn't need to come back to you to understand an account. You've spotted at least one pattern in how implementations slip and have implemented a process to circumvent these issues in the future.Training and enablement sessions are delivered with gravitas and leave no uncertainty with the relevant stakeholders. Your knowledge of the platform is second to none and you are the authority on the Cognexo platform both internally and externally.Why Join Cognexo?This is a rewarding opportunity to be part of a dynamic SaaS business at a pivotal stage of its growth journey. You will work closely with the CEO, and leadership team, helping to shape the customer lifecycle foundations of a company redefining digital learning and employee engagement in the form of Workforce Readiness.Competitive salary and performance-based bonus.Hybrid flexibility and a culture built on trust and accountability.A high-impact role with real influence and long-term career growth.INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.TPBN1_UKTJ

About Us Sanipex Group is a leading supplier of premium bathroom, kitchen, lighting and architectural products, operating across the Middle East, Europe, Asia and Africa. With a reputation built on quality, innovation and exceptional customer service, we partner with some of the world's most recognised brands while continuing to invest in our people, products and business. As we continue to grow, we're looking for an experienced HR Business Partner to join our UK team on a part-time basis. About the Role Reporting to the Head of HR, you'll play a key role in delivering a professional, commercially focused HR service across our UK business. Working closely with managers and employees, you'll provide advice and support across the full employee lifecycle while ensuring compliance with UK employment legislation and company policies. You'll act as the key link between the UK HR function and our Dubai Head Office, helping to ensure consistency in HR processes, reporting and people practices where appropriate. Your responsibilities will include: • Managing the employee lifecycle, including onboarding, contractual changes, employee records and offboarding., • Advising managers and employees on HR policies, employee relations matters and best practice., • Supporting disciplinary, grievance, absence management and other employee relations processes., • Managing monthly payroll administration, employee expenses, pensions and HR system updates., • Producing HR reports, people metrics and Board reporting., • Monitoring developments in UK employment legislation and supporting the implementation of compliant HR policies and practices., • Supporting compensation and benefits benchmarking and employee engagement initiatives., • Building strong relationships across our UK offices, showrooms and warehouses through regular regional travel., • Working collaboratively with colleagues in both the UK and Dubai to support business objectives. About You You'll be an experienced HR professional who enjoys building trusted relationships and providing practical, commercially focused HR advice within a fast-paced environment. We're looking for someone who has: • Previous experience in a broad HR Generalist or HR Business Partner role., • A sound understanding of UK employment law and HR best practice., • Experience supporting employee relations cases from start to finish., • Exposure to payroll administration and HR systems., • Excellent organisational skills with strong attention to detail., • Outstanding communication and relationship-building skills., • The ability to manage multiple priorities while maintaining confidentiality and professionalism., • A proactive, solutions-focused approach with sound judgement and commercial awareness., • Willingness to travel to our UK locations as required., • CIPD qualification or working towards CIPD is desirable but not essential. What We Can Offer Joining Sanipex Group means becoming part of an ambitious, entrepreneurial business where your ideas are valued and your contribution makes a real difference. We offer: • A competitive salary., • A part-time working arrangement., • Opportunities for professional development and continuous learning., • A supportive, collaborative culture where teamwork, innovation and accountability are encouraged., • The opportunity to build your career within a growing organisation that invests in its people., • A dynamic and fast-paced environment where no two days are the same. We Welcome Everyone to Apply It takes diversity of thought, culture, background, abilities, and perspectives to truly enthuse and excite our customers. We welcome all applicants to apply and be part of our exciting future. We would like to thank you in advance for your application. Due to the influx of applications, we don’t always get the opportunity to speak to our candidates. Consequently, if you haven’t been contacted over the next two weeks then you can assume you have not been successful on this occasion.

Head of HR - Newly Merged, High-Growth Business The Opportunity This is a senior HR leadership role within a growing, multi-site, recently merged distribution business. You will take ownership of the HR agenda (both operational and strategic) working closely with senior leadership to help integrate the business and build a professionalised HR function in a standalone capacity. You’ll be equally comfortable operating at both altitude and ground level: setting strategy while remaining hands-on across all aspects of HR, including recruitment. This is a newly formed organisation created through the merger of multiple established businesses with strong heritage, ambitious growth plans, and further M&A activity anticipated. This is a unique opportunity to join at the outset of that journey - playing a pivotal role in shaping the people strategy and building a unified, high-performing organisation. Key Responsibilities • Establish and embed a fit-for-purpose HR function, frameworks, and policies across the newly merged business, • Act as a trusted advisor to senior stakeholders on all people-related matters, • Lead the end-to-end recruitment strategy and delivery, supporting ongoing growth, • Manage day-to-day HR operations, including employee relations, performance management, and compliance, • Support post-merger integration activity, including input on the TUPE processes, • Drive initiatives around culture, engagement, and organisational design to unify the business, • Ensure HR practices are aligned with commercial objectives and scalable for future growth About You • Proven experience in a senior HR leadership role (Head of HR / HR Lead / Senior HR Manager), • Strong generalist background (inc. recruitment) with the ability to operate both strategically and operationally, • Experience within multi-site, operational, or product focused businesses is highly advantageous, • Demonstrable experience supporting M&A activity, including TUPE and integration, • Comfortable building processes and structure in a fast-paced, evolving, post-merger environment, • A proactive, resilient approach with the confidence to operate independently Why Apply? • Opportunity to build and shape the HR function from the ground up within a newly formed business entity, • Play a key role in integrating multiple organisations into one cohesive entity, • High level of autonomy and visibility within the business, • Exposure to ongoing M&A activity and organisational transformation, • A dynamic, growth-oriented environment where HR will be central to long-term success

People Services Manager 📍 Hybrid | Leeds/ Manchester + Home Working Are you the kind of HR professional who loves bringing structure to complexity, turning processes into seamless experiences, and making sure the people function runs like a well-oiled machine? We're looking for a People Services Manager to lead our Client’s People Services team, ensuring every stage of the employee journey is delivered brilliantly—from onboarding to payroll, policies to people data, and everything in between. This is a fantastic opportunity for an experienced HR professional who enjoys balancing operational excellence with continuous improvement, whilst leading a talented team and helping shape how we support our people. What you'll be doin gNo two days are the same, but you can expect to :✨ Lead and develop the People Services team, ensuring outstanding service across HR administration and advisory support .📋 Own and continuously improve HR policies, processes and employee lifecycle, making sure they're clear, compliant and genuinely work for our people .📊 Use HR data and insight to help drive better business decisions, ensuring accurate reporting and meaningful management information .⚖️ Ensure compliance by staying on top of employment legislation, risk, governance and people processes .🤝 Support managers with employee relations matters, overseeing more complex cases and helping create fair, consistent outcomes .💷 Manage monthly payroll activity, ensuring everyone is paid accurately and on time .💻 Champion HR systems, maximising functionality, maintaining data integrity and helping us continuously improve how we work .📅 Deliver key annual people activities including performance reviews, salary reviews, engagement surveys and promotions .🚀 Partner with the Head of People on exciting projects including organisational change, restructures and acquisitions . What we're looking f orYou'll probably already be working in a senior HR operational role and enjoy leading from the fron t.We're looking for someone who ha • s:Significant experience within a transactional or operational HR environme, • ntPrevious experience in a senior HR position, within a professional services environme, • ntStrong employment law knowled, • geExperience managing HR systems and third-party payro, • llCIPD qualification (or equivalent experienc, • e)Confidence working with HR data, reporting and Microsoft Offi, • ceExperience operating within a regulated environme ntBonus points if you've also got. • ..Experience implementing a new HR syst, • emPrevious people management experien, • ceOngoing CIPD professional developme ntWhy appl y?This role offers the opportunity to genuinely shape the employee experience and influence how our People function evolves. You'll work closely with senior leaders, lead an experienced team, and have the autonomy to improve processes that make a real difference to your colleagues every da y.If you're passionate about creating exceptional people experiences while ensuring operational excellence, we'd love to hear from yo u.

Recruitment Manager: Tinies Scotland Starting salary range: £40,000 to £60,000 p.a. basic DOE, plus attractive bonus scheme, rewards and growth incentives. To meet Scottish Care Inspectorate standards, you must hold one of the required qualifications listed below. Previous career experience within early years and childcare is also ESSENTIAL. About Tinies We are one of the UK’s leading early years and childcare recruitment firms, with a long-established reputation spanning over fifty years for quality, care and specialist expertise. As a national recruitment network, we support families, nurseries, early years settings and corporate clients with tailored solutions that make a real difference. We have ambitious plans to grow our presence and operations across Scotland, and we are now looking for an exceptional Scottish countrywide recruitment manager to lead that growth journey. The opportunity This is an exciting senior leadership role for an ambitious, commercially minded, and entrepreneurial individual to build, lead, and grow Tinies’ Scottish operation. The successful candidate will play a central role in developing our footprint across Scotland, building a high-performing team of passionate and driven recruiters, and expanding our reach across the full spectrum of early years and childcare settings in both domestic and corporate markets. This role is ideal for someone who thrives on building momentum, spotting opportunity, leading people and shaping growth within a well-established national brand. Key responsibilities • Lead and grow Tinies’ operations across Scotland as part of our national recruitment network – working closely with head office colleagues, • Quickly build, develop and inspire a team of passionate and driven Scottish recruiters – you will plan and lead the structure of this team, • Drive commercial growth across all areas of our Scottish business – including flexible, temporary, back-up and permanent placements, • Build and strengthen Tinies’ presence across both domestic and corporate childcare markets - spanning the full range of early years and childcare settings, • Manage team performance, coaching and development to ensure strong delivery and engagement - leading from the front in creating a positive, high-performing and solutions-focused culture, • Ensure the Scottish operation is built on robust, compliant and credible foundations, • Apply a strong understanding of Scottish care compliance requirements and childcare legislation in day-to-day leadership and decision-making, • Represent Tinies with professionalism, energy and credibility across the Scottish market – acting as a local spokesperson in the media, • Work closely with the wider business to align regional growth with national objectives, initiatives and campaigns What we are looking for… We are seeking a commercially astute and highly motivated leader with a proven track record in recruitment in Scotland. Experience within the early years and childcare sector would be highly advantageous, although we would also welcome candidates from relevant adjacent sectors with transferable expertise. You will be someone with the confidence and capability to build a team, lead people well and create strong foundations for growth. You will bring energy, resilience, and a positive can-do attitude, along with the entrepreneurial spirit needed to shape and grow a regional operation. You will also understand the importance of compliance, credibility and quality in this space, with a sound grasp of Scottish compliance requirements and childcare legislation. Essential skills and qualifications • Proven track record of working in recruitment in Scotland, • Experience within early years and childcare recruitment, • Strong people management skills with the ability to build, lead and develop teams, • Experience driving growth, performance and commercial success, • Strong understanding of Scottish compliance and childcare legislation, • Ability to work strategically while remaining hands-on and delivery-focused, • Excellent communication and relationship-building skills, • Positive, proactive and entrepreneurial mindset, • A genuine can-do attitude and appetite to grow something meaningful We require the Recruitment Manager to hold one of the following valid qualifications: • BA Childhood Practice, • Graduate Diploma Childhood Practice, • Postgraduate Diploma Childhood Practice, • Master of Education Childhood Practice, • PDA Childhood Practice SCQF level 9, • BA (Hons) Childhood Practice, • A Professional Development in Childhood Practice (University of Dundee, • Master of Education Childhood Practice (University of Dundee) The following management qualifications are acceptable, but only with graduation dates before the end of December 2010: • BA (Hons) Childhood and Youth Studies (Open University), • BA (Hons) Early Years (Open University), • BA Childhood Studies, • BA Early Childhood Studies, • BA Professional Development (Early Childhood Studies). What we offer • Attractive salary range, • Bonus scheme, • Growth incentives with rewards, • The opportunity to play a lead role in shaping Tinies’ Scottish growth story, • Support, mentoring and development to help you succeed, • Scope to grow your role within the business as the Scottish region expands, • The backing of an established and respected national brand Why join Tinies? This is more than a management role. It is an opportunity to build something, shape a region and make a visible impact within a growing national business. At Tinies, we are looking for someone who shares our ambition, values quality, understands the Scottish market and wants to be part of a growth journey with real long-term opportunity. In return, we will invest in the right person with the support, mentoring and development needed to help them flourish as the role and region grow. To apply If you are a driven and entrepreneurial recruitment leader with strong knowledge of the Scottish market and a passion for building teams, growing operations and delivering excellence, we would love to hear from you. Please send your CV to Stu Campbell-Carran: stu@tinies.com

What you’ll be doing Our Delivery Leads help our teams to deliver cutting-edge digital solutions. Whether it’s leading a discovery phase, with service and product designers, or supporting an established team to deliver ongoing improvements - our Delivery Leads are vital in Answer and our customer’s success. What you’ll bring to Answer • Ability to drive Agile Delivery, facilitating teams to be greater than the sum of their parts, • Ability to communicate complexity with clarity, including tech and non-tech audiences, • Leadership ability - invoking good team spirit and culture whether in Answer/Client or Rainbow teams, • Broad understanding of delivery techniques, Agile, Waterfall, bi-modal and how to apply them in the correct context / environment, • The ability to use a variety of delivery techniques and artefacts to manage teams on a day to day basis, • Leading continuous improvement, removing impediments and supporting a “fail fast, learn fast” culture, • Working with clients to develop their agile practices and ways of working including mentoring their staff, • Contribute to the Answer delivery community by participating in Community of Practice activities and sharing your experiences It would be great if you also had experience in some of these, but if not we’ll help you with them: • Contribute and act as a mentor to our Answer Delivery Academy, nurturing the diverse talent that comes through our Academy programme, • Raising Answer’s Delivery profile through events like Lunch & Learns and Leeds Digital Festival, • Foster strong and open relationships with Senior Client Management to allow you to seek new business opportunities, • Experience managing budgets, statements of work, and supplier relationships, • Jira, SharePoint, Trello, Confluence, G-Suite and an interest in using new tech to improve your work. The perks of being at Answer We’re an Employee-Owned Company. After 12 months – through the Employee Ownership Trust you will be part of the ownership of Answer; a major factor in driving engagement, retention and growth for our people • Competitive salary, • Flexible annual leave (buy/sell and carry forward), • Twice a year income-tax free bonus based on company performance - it’s a reward for being a part of our EOT journey, • Continuous training and development - if you want to learn, we’ll provide the support you need, • Flexible Pension - we match your own contributions up to 5%, • A flexible Healthcare cash plan so you can fund the care you value most, • A packed social calendar including; end of year party (partners invited) and Summer away days, monthly and quarterly company team socials., • Parking at Head Offices in central Leeds, plus Cycle2Work & Green Car Lease schemes to help get you here, • The chance to give back – get involved nationally and regionally with partnerships to get people from different backgrounds into tech, as well as lots of charity and community events Diversity and Inclusion At Answer we proudly embrace diversity and inclusion - we want to create a safe environment for everyone to bring their true selves to work. We will do everything we can to support your application. If you require any adjustments to be made to your application (whether that’s support with our interview questions, adjusting how we interview, or financial support with our hiring process) then please speak to Jonny Hiles, TA Lead (jonny.hiles@answerdigital.com) A bit more about us. Answer Digital is a highly successful digital transformation consultancy headquartered in Leeds. We’re a company on a fast growth trajectory with a reputation of delivering large-scale, operational critical solutions. People are at the heart of everything we do - so much so we’re owned by our people. It sets us apart from most digital businesses you’ll meet and defines our culture and values. Our people are invested in everything we do, because we are invested in them. Don't believe us? Well check out our glassdoor and here what our people have to say Our Interview Process We pride ourselves on having a fair but flexible recruitment process, we want to create a platform where you can show us your best. For us, keeping it simple means you can focus on understanding if our people, values and the work we do are right for you. Our typical process can be broken down into 3 stages; • Recruiter call: This normally lasts 15-30 minutes. We will talk to you about Answer Digital, the type of work we do, and an overview of the role. We’ll ask you some questions about your current situation and why you’re interested in working here. Here, we’d advise asking any “people” questions, anything about our culture, career progression or approach to flexible working., • Skills based interview: This interview will be with 2 people, normally from the team you’re applying to work with. We can do this stage remote or in person, whichever you’d prefer. This interview will involve questions around your experience, the skills you’ve gained and the work you’ve done. We’ll also ask questions about the role and challenges you might face and how you’d face them. Here, we’d recommend asking questions about the role, the day to day responsibilities and what life in the team is like., • Cultural/Value interview: This interview will be with 2 of our Leadership team, either our Directors or Capability Leads. It will focus on our culture and values, talking about our values and what they mean to us as well as understanding what values are important to you and how you like to work. This interview is about making sure Answer is right for you, as much as the other way around. Here, we advise you to ask as many questions around our business model, our ambitious growth plans and anything to do with Answer as a business.

Head of Product 3 months contract initially Leeds, Hybrid £600 Outside IR35 The opportunity to accelerate product development across two products for a client that builds digital products for public-sector construction procurement. Both products are in scope: a marketplace/matching platform, and an end-to-end contract management platform. The engagement involves resetting the operating model and lifting pace: weekly releases by default, discovery ahead of delivery, rapid AI-assisted prototyping, and turning a deep construction dataset into insight-led product features. Delivery runs as two autonomous product squads on a shared spine and they need a strong product leader to bridge the two. The role • Single owner of product across both squads, holding day-to-day decision authority on prioritisation and execution within the client's strategy and guardrails., • Run discovery properly: frame the problem, test hypotheses, bring evidence, and keep discovery ahead of delivery. Validate with customers before building., • Make the trade-offs and hold the line - if everything is a priority, nothing is. Must-have profile • Senior product leadership (Head of Product / Principal PM) on B2B SaaS or platform products., • Genuinely modern, AI-enabled practice: comfortable in a fast, agentic, AI-assisted delivery environment and using AI tooling for rapid prototyping., • Strong, evidence-led discovery and prioritisation; a decisive single-owner operator, not a committee., • Track record of high-cadence delivery (roughly weekly releases, small batches, ownership of outcomes)., • Data-literate: turns product and business questions into insight and into product features, not just dashboards., • Confident embedded client-side as a standalone owner, and coaching an internal successor. Nice to have • Marketplace / two-sided platform, and/or contract-management or workflow products., • Regulated B2B domains.

One day per week office based. Thriving professional Service/Legal organisation. The People Services Manager/HR Operations Manager will be responsible for ensuring that:- · The day to day People Services function runs smoothly and in line with the people agenda; · The business remains compliant at all times (from a HR/people process perspective); · That Policy and Process is set effectively in line with the culture and people requirements of the Firm; · The data and MI provision drives insights enabling good and timely decision making re people; · The employee journey is clear and delivered effectively for all colleagues; and · Maintaining consistency of everything - policy application, processes, practices and frameworks Key Responsibilities: · General Management of all functions and activities delivered by the People Services Team. · Management of HR Advisors and HR Administration team, ensuring they are performing as required, that all training (in particular mandated SM courses) is completed, that objectives are set and performance reviews undertaken. · Working with HR Support Team to ensure all ER cases are managed effectively and within Policy, providing first line advice to management teams and colleagues and handling non-complex ER cases. · Owner of all ET cases (with support from Head of People where required) · Keeping all People data accurate, secure (in line with DPA) and well maintained. Providing appropriate MI and reports where required to support the business and HR Management Team. · Owner of all People Policies – conducting regular reviews and audits of existing Polices, and creation of new Policies where required. Updating of existing where legal or other changes are required. · Working with risk and compliance to identify any risks to the firm and owning the solutions/mitigations where appropriate. · Ownership of all ‘People Processes’. Ensuring they are clear and reviewed on a regular basis. · Via the HR Support Team, ensuring all people transactions (starters/Leavers/changes) are administered and dealt with correctly. · Administration of all cyclical HR activities, such as Performance Reviews, engagement surveys, Promotions Board, Annual Salary Review (items that fall within the HR cycle of events). · Delivery of all legal and compliance related activities and changes such as NLW/Statutory Pay increases. · Carry out audits on all compliance activities for the team. · Owner of the delivery of the full employee journey. · Management of the HR system and information contained within it, ensuring data integrity, that it is being utilised properly and that we are maximising the functionality opportunity. · Owner of all HR paperwork such as employment contracts, letters etc that are issued to colleagues. Being responsible for ensuring the content is legally compliant, that it protects the business and has the right ‘tone of voice’. · Management of contractor agreements (ensuring IR35 compliance) for all contractors working with SM. · Working with the Head of People to deliver restructures, acquisitions and similar major people related activities · Delivery of the monthly Payroll activity – to ensure all colleagues are paid correctly and on time, every time. · Management and monitoring of the HR Intranet page contents, keeping it clear, easy to use and up to date. · Management of Suppliers and contract renewals – ensuring partnerships are maintained, that service delivery is in line with SLA’s and that the best rates are in place · Coaching and development of direct reports, peers and other stakeholders. · Work closely with the Head of People to ensure the annual people plan is right and effective Skills, experience, and behaviours Essential · Experience in working within a transactional HR function · Knowledge of HR systems and Payroll processing · CIPD qualified (or equivalent demonstrable experience) · Sound and current employment law knowledge · Experience of working within a regulated environment · HR Systems & administration of payroll via a third party Desirable · Implementation of a new HR System · Experience of directly managing a team of people · CIPD CPD Personality Profile · Strong communicator · Hands on – ‘can do’ attitude · Good stakeholder management skills that build solid relationships · Ability to influence · Highly organised · Highly numerate and literate

People Change & Talent Specialist Hybrid – Leeds (Garforth) 1 day a week in the office Full time 37.5 hours or Part time 28 hours over 4 days (salary pro rata) £46,000 - £50,000 per annum (depending on experience) + benefits Hello from Bspoke Insurance Group! We know you’ll likely search for us before applying, so we’ll keep this short. The Bspoke Group provides insurance solutions tailored for an evolving world. We’re proud to have been awarded MGA of the year in the National Insurance Awards 2025. Our vision is to offer niche products through multiple distribution channels, whilst maintaining our specialist trademark. We’re rapidly growing, and that’s where you come in. Why join Bspoke? Joining Bspoke means more than just having a job. We don’t follow the usual corporate path – instead, we embrace a dynamic and non-traditional approach. We’re a driven, passionate team that’s genuinely excited about what we do, and we’re proud of it. Delivering exceptional experiences for both our colleagues and customers starts with ensuring a fantastic experience for our team. Our values serve as a compass reflect our Group’s core principles and ethics, to enable us to deliver the best outcomes for our colleagues. Here’s a snapshot of our values, so you can see what we’re all about: Relentlessly collaborate, defeated by nothing, proud to be ambitious, agile at our core and we are our people. Role overview The People Change & Talent Specialist plays a pivotal, dual-focused role in shaping our workforce by balancing strategic organisational projects with proactive talent acquisition. The role serves as a key driver for broader people initiatives, organisational evolution, succession planning, and talent delivery. Partnering closely with leaders across the business, you will champion strategic change initiatives and future-focused workforce design. This includes identifying future capability needs, mapping robust internal succession pathways, and supporting structural developments to optimise our teams. You will ensure our people processes reflect our values while driving long-term resilience and capability. Alongside these project initiatives, the role oversees talent acquisition - attracting, assessing, and hiring high-calibre candidates who align with our goals and culture, ensuring a seamless journey and a brilliant candidate experience throughout. This role will be around 40% talent acquisition and 60% people / organisational change projects Key Accountabilities Strategic Change & People Projects • Lead and support key People projects, managing scope, timelines, and implementation to drive operational efficiency and improve colleague experience., • Partner with leadership to design and execute strategic change initiatives, ensuring workforce structures remain agile, efficient, and aligned with business goals., • Facilitate smooth organisational transitions, supporting leaders and teams through restructures, consultation processes and change with empathy, fairness, and clarity. Workforce Planning & Succession • Collaborate with People Partners and business leaders to identify critical roles, key succession risks, and future capability needs., • Map internal talent and career pathways to build robust succession frameworks, talent matrices, and internal mobility opportunities., • Inform workforce decision-making by sharing market insights, capability trends, and talent development best practices with hiring managers. Talent Acquisition & Delivery • Build proactive talent pipelines (both internal and external) and design targeted sourcing strategies to meet current and future resourcing needs., • Deliver end-to-end recruitment from requisition to onboarding, ensuring cost-conscious, high-calibre hiring that aligns with company culture., • Champion our employer brand, leveraging digital channels, job adverts, and industry networks to promote the organisation as an employer of choice. Candidate & Colleague Experience • Deliver a seamless candidate journey, ensuring a welcoming, communicative, and values-led interview experience for all applicants., • Support engagement and culture initiatives, enhancing feedback loops and colleague connection, particularly during periods of organisational change., • Drive Group-wide Diversity, Equity & Inclusion (DEI) initiatives to foster an inclusive workplace where diverse perspectives are valued. Governance & Analytics • Guide People Operations to ensure all recruitment, project outputs, and organisational change records remain accurate and legally compliant., • Track, analyse, and report on key People metrics across talent delivery and project outcomes to inform senior leadership and measure success. Skills And Knowledge Essential • Practical knowledge of people change principles, including hands-on understanding of formal consultation processes, with the ability to support leaders through team transitions, process improvements, and structural changes., • Strong hands-on sourcing skills, including direct search, networking, ATS management, and social media recruiting., • Excellent relationship-building skills with a collaborative, client-focused mindset and a commitment to delivering a high-quality candidate and colleague experience., • Solid understanding of UK employment law, GDPR, statutory change/consultation guidelines, and recruitment compliance, with the ability to maintain accurate records and fair processes., • Proficient in using ATS platforms, HR systems, and MS Office tools (Excel/PowerPoint), with the ability to track, analyse, and report on key People metrics., • Good understanding of Diversity, Equity & Inclusion (DEI) best practices and how to embed them across candidate and employee journeys. Desirable • Familiarity with succession planning models, talent mapping, and internal mobility frameworks., • Experience leveraging employer branding and marketing approaches to enhance candidate attraction and engagement., • Understanding of shifting skill demands and trends within regulated sectors (e.g. Financial Services). Experience and Qualifications Essential • Proven track record in People Initiatives, including consultation processes, restructures and strategic people projects., • Solid experience managing end-to-end direct recruitment pipelines, head hunting and candidate journeys across varied roles. Desirable • Proven experience designing and embedding internal succession planning and talent matrix frameworks., • Proven experience working within the Financial Sector, with a solid understanding of recruiting and managing change within a highly regulated environment., • CIPD Level 5 qualification (or equivalent professional HR qualification). Sounds like you? We at Bspoke are ready so if this role sounds like you apply today. If we’re lucky to be inundated with quality applications we may close the application early, so what are you waiting for?

Aureos are seeking a Quality Assurance Manager to join our infrastructure division based all over the UK. The successful candidate will be based in Scotland or the south of England. Please note that this is a UK wide role and the successful candidate will be required to travel all over the UK. Key Responsibilities • Provide direction and advice to staff at all Senior Management levels by being the subject expert on quality management and continual improvement., • Report quality matters to Senior Management systematically using visual dashboards and images., • Monitor and drive compliance within the BMS and the requirements of national and international standards., • Monitor quality and business performance to then identify solutions to improve and deliver continual improvement., • Share best practice with peers, other projects and areas of the business, • Monitor and report upon any Key Performance Indicators (internal and external)., • Monitor and work with the Information Managers to ensure alignment of quality processes with digital tools., • Support the development of digital tools and CDE type platforms to improve data reporting on all matters within the quality system., • Facilitate best practice, value enhancing practices and partnering as required., • Promoting continual improvement, capturing project achievements and Lessons Learned., • Monitor and work with Document Controllers to ensure control of all quality related records., • Build and maintain effective relationships with internal stakeholders, clients, suppliers, and regulatory bodies., • Schedule and undertake quality audits aligned to the audit programme., • As required, identify non-conformance and raise Corrective Actions arising from an audit activity and monitor the application of corrective action., • Support the Business Development Teams with regarding to tendering and bid submissions., • Lead new business initiatives and projects, review and communicate the impact on Quality activities. Quality - Project Level • Provide direction and advice to staff at all Operational levels., • Train staff in the application of the BMS via classroom, online and/or virtual training sessions., • Represent Aureos to clients and external bodies including audit and statutory authorities., • Provide instruction and direction to all staff on all matters related to the production of quality products and services and the application of Aureos processes and procedures., • Ensuring compliance of the Project Teams with the BMS., • Develop site specific procedures and processes that add value. Support the Operations Teams by monitoring and reporting on; • the use of Inspection and Test Plans and recording the status of each., • the use of Materials Approval Requests and oversee the recording of the status of each., • the use of on-site inspection check-sheets as defined in the Inspection and Test Plans., • the use of the Technical Query/Request for Information Systems used in collaboration with the designer/client/employer., • the use of an on-site quality observation system., • the raising of Non-Conformance Reports by the Operations Teams, • the raising of Defects as required by the contract., • the management of materials sampling and testing., • the collation of the Site Quality Records Assurance • Produce and maintain an audit schedule for the BU on a risk-based profile meeting the requirements of the ISO standards and the business via early engagement with the Operational Teams., • Monitoring the effective closure of non-conformances, • Regular review and input on all relevant procedures described in the BMS and ensure compliance., • Ensure that all systems and procedures are in place to satisfy all customer/client and audit requirements, • Introduce new systems and procedures where appropriate, with effective measurable roll out to teams., • Undertake internal and process audits of the BMS, • Support Onboarding team in undertaking supplier and sub-contractor assessments., • As required, undertake supplier or sub-contract audits at the supplier or sub-contractor’s premises or on site., • Agree and implement corrective action to remedy any immediate ambiguities to prevent recurrence., • Responsibility for Company preparations for annual audits and Quality Assurance, maintaining certification to ISO 9001, ISO 14001, ISO 45001, ISO 45003, • Prepare and deliver training to improve the understanding and knowledge of the workforce Primary duties, responsibilities and accountabilities • Liaise with all levels of staff., • Auditing and reporting (internal and external), • Improve procedures and process., • the application of the BMS., • Report to Senior Managers., • the Head of HSQEW&S Support, • Provide challenge and praise as necessary Secondary duties responsibilities and accountabilities • Provide independent review of the BU’s BMS systems and compliance with relevant Legislation, Standards and Company process., • Management of LUS and Management Reviews for all BU’s, • Management of NCR close out process with operations., • Management of the Legal Compliance and standards update Meetings Qualifications and Training Essential: • Degree educated in a construction related subject., • Member of the Chartered Quality Institute., • Trained in ISO 9001 / 14001 / 45001, • A valid UK driving licence., • A record of success in managing quality and business improvement in construction., • Expert in the field of Quality Management and Continual Improvement., • Infrastructure and civil engineering experience., • Be a competent auditor and know how to manage a programme of quality audits to effect improvement., • Report writing, • Willingness to travel, • Ability to interact with staff at all levels, • Building relationships, • Excellent listening behaviours, • Positive attitude Desirable: • Lead Auditor, • NEBOSH General Certificate, • EUSR, • PTS, • CSCS, • ISO 19650, ISO 9001, ISO 14001, ISO 45001, ISO 45003, RISQS protocols, Achillies UVDB, NERS, • Willing to work away from home In return you will receive • Generous Salary, • 25 days Holiday with the option to buy more, • Pension, • Cycle to work scheme, • Free parking, • Health & wellbeing programme, • Employee benefits portal., • On-site parking, • Private medical insurance, • Referral Scheme Equal Opportunities Aureos are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

My client in North West England is looking to appoint a talented SEND Power BI Developer on a Contract basis. The role supports performance monitoring of the SEND DMP and SEND service decision-making. You will work with the Data Group, SEND Business Analyst, the Capita lead and the head of Service for SEND. About the role: Based in Central London (Hybrid - 2 days on site): • Design and develop visually compelling and interactive Power BI dashboards and reports., • Translating business requirements into technical solutions Connecting to a variety of data sources (Capita, SQL Server, Excel, SharePoint, APIs, etc.)., • Model data efficiently (e.g. star schema) for performance and scalability., • Collaborate with DMP Data Group and SEND Head of Service to define KPIs, metrics, and reporting needs., • Work with the BA and Capita lead to ensure data accuracy, consistency, and security across reports., • Work with the SEND Business Analyst, IT and data teams to improve data pipelines and infrastructure. About you: You will have the following experiences: • Local Authority experience with SEND data is essential, • Extensive experience with Power BI development, SQL, star schema, etc., • Excellent stakeholder engagement skills, • Ability to elicit requirements and apply into appropriate visualisation What's on offer: • Salary: £500 per day, outside IR35 *negotiable based on experience *please submit your CV with the rate you require • Hybrid working, • Contract type: Contract, • Hours: 09:00 -17:00 Monday to Friday How to apply • Once your CV is received, if you are successful you will be contacted., • Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: • Access to a wide range of temporary and permanent opportunities, • Free DBS checks, • Post Placement Aftercare, • Loyalty reward scheme and regular competitions for our agency professionals INDSCGJS

My client in Northwest England is looking to appoint a talented SEND Business Analyst on a Contract basis. A set of KPI's for both the programme and the SEND service have been developed to monitoring of performance against the DMO mitigations. These are now ready to develop further and we require an experienced SEND Business Analyst to support this development. About the role: Based in Northwest England (remote): • Support finalising and prioritising the KPI's for the dashboard., • To determine or improve the business systems and processes we require to collect the data Improve data inputting and collection efficiency., • Support the development of the SEND and DMP dashboard., • Support the development of the dashboard alongside the data team and the Power BI developer., • Support the Head of Service with developing performance management for SEND managers and their teams. About you: You will have the following experiences: • Local Authority experience with SEND analyses is essential, • Experience with Power BI Development, • Full understanding of SEND KPI's, performance and intelligence data., • Excellent stakeholder engagement skills. What's on offer: • Salary: £500 per day, outside IR35 *negotiable based on experience *please submit your CV with the rate you require • Hybrid working, • Contract type: Contract, • Hours: 09:00 -17:00 Monday to Friday How to apply • Once your CV is received, if you are successful you will be contacted., • Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: • Access to a wide range of temporary and permanent opportunities, • Free DBS checks, • Post Placement Aftercare, • Loyalty reward scheme and regular competitions for our agency professionals INDSCGJS

We are actively recruiting for a dynamic Sales Manager who lives in the Leeds area who is very familiar with the construction industry. Your day to day duties includes selling within the testing inspection and certification arenas to SME's and corporates alike. You will be a strong communicator, utilising a combination of email, telephone and face to face engagement. You will proactively look for opportunities to improve sales and lead management process. You will be used to selling products, e-commerce, online, SEO, mobile, social media and web services. You will exceed quality and customer satisfaction targets on a regular basis. This is effectively a home working role, but you are expected to be out visiting existing/new clients most days. You will need to handle your own administration and visit the UK Head Office in the South East once per month, having team meetings with your peers. In return the company offer a salary of £50,000 - £55,000pa a commission structure, life insurance, 25 days holiday rising to 30 days plus Bank Holidays. Apply now! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

An exciting opportunity has arisen for a School Business Development Executive / Account Manager to join a social enterprise that connects employers with schools to create inclusive work-based learning opportunities for students, particularly those with special educational needs or from disadvantaged backgrounds. As a School Business Development Executive / Account Manager, you will be developing relationships with schools and careers hubs to promote a well-established careers engagement platform. This role is full-time remote based offering a salary of £30k FTE plus generous commission and benefits. The candidate must possess experience in both account management and new business development. You will be responsible for: • Proactively reaching out to schools to introduce and promote an innovative platform supporting student career development, • Building and managing relationships with Careers Leaders, Officers, and occasionally Head Teachers, • Collaborating with regional Careers Hubs and education networks to broaden reach, • Coordinating meetings via phone, Teams, or face-to-face to support engagement and growth, • Representing the organisation at relevant regional and national events, • Providing accurate internal updates and contributing to reporting processes, • Ensuring internal policies, such as safeguarding and health & safety, are adhered to What we are looking for: • Previously worked as a Account Manager, Sales manager, Business Development Manager, Partnership Manager, School Engagement Manager, Education Partnership Manager, Educational Sales Executive, Education Account Manager, Education Outreach Coordinator, School Relationship Manager, Educational Partnerships Executive, School Liaison Manager, Student Career Development Officer, School Engagement Executive, Business Development Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant, Business Development Advisor, Business Development Adviser, Business Development Officer or in a similar role, • Must have 3 years’ experience in direct sales (excluding retail or general customer service), • Have 2 years’ experience in selling or sales to schools., • Strong track record of working within the education supply chain or selling into schools, • Full UK driving licence and right to work in the UK What’s on offer: • Competitive salary, • Term-time only role, • Flexible working pattern, • Generous commission structure, • 25 days annual leave plus 8 bank holidays (pro rata, within school breaks), • Travel expenses covered This is a brilliant opportunity to join a values-led organisation and play a meaningful role in shaping young futures. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Salary: £30,000 – £40,000 per annum based on experience) £50,000 – £65,000+ (uncapped commission) Role Type: Full-Time Location: North Shields – Remote Reporting To: General Manager A full clean UK driving licence is essential. About Geowarmth Geowarmth is a multi-award-winning installer of carbon-neutral home energy solutions. With over 20 years of expertise, we deliver premium installations of heat pumps, solar panels, EV chargers, and underfloor heating. Our experienced team is trusted to carry out complex installations at prestigious locations, including World Heritage Sites. In 2024, we joined the Hometree Group—one of the UK’s fastest-growing home energy services companies. This partnership has expanded our offering to include servicing, maintenance, and financing—supporting homeowners throughout their transition to low-carbon living. Now is a transformative time to join our business. If you're passionate about sustainability and driven by sales success, you'll thrive in this mission-led environment. The Role You’ll be at the forefront of our sales function, guiding customers through their home energy transition. You’ll convert inbound inquiries, proactively follow up on leads, and design technical solutions that meet customer needs while exceeding expectations. You’ll also play a key role in maintaining high compliance standards and identifying new business opportunities. This is a hands-on, commercially focused position suited to ambitious individuals who are confident in both customer engagement and technical sales. Key Responsibilities Lead Engagement: Respond to and qualify inbound sales calls, emails, and online inquiries—guiding prospects through the sales pipeline. Follow-Up & Conversion: Actively follow up on quotes and leads, identifying decision-makers, understanding their needs, and closing deals. Customer Support: Handle queries and complaints professionally to maintain high levels of satisfaction and trust. Solution Design: Create MCS-compliant designs for heat pumps and underfloor heating systems using industry-approved tools and schematics. Compliance & Standards: Ensure all sales activity meets MCS and consumer code requirements. Business Development: Nurture repeat business, build new relationships with developers and contractors, and spot opportunities for growth. CRM & Reporting: Maintain accurate, up-to-date records in our CRM and provide insights on performance. Industry Presence: Represent Geowarmth at trade shows and deliver CPD presentations to partners and stakeholders. Team Collaboration: Share insights, contribute to process improvements, and support wider sales and operational objectives. What We're Looking For Industry Knowledge: Strong understanding of domestic heating systems, particularly heat pumps. Technical Skills: Proficient in MCS 3005, NIBE DIM, and heat loss calculations. Sales Experience: Demonstrated success in a sales role, preferably in technical or energy-based sectors. CRM Fluency: Confident in using CRM systems to manage pipelines and forecast accurately. Safety-Focused: Commitment to safe working practices and regulatory compliance. Professional Presence: Positive, articulate, and customer-oriented in all interactions. Driven & Independent: Highly self-motivated, capable of working autonomously and managing multiple priorities. Team Player: Willing to collaborate, communicate openly, and support a growing team. Recruitment Process Intro Call: A 30-minute introductory call with our Junior Talent Acquisition Specialist. Skills Interview: A 45-minute deep dive with our Head of Sales to explore your experience and potential. Final Interview: A 60-minute in-person session with our General Manager and Sales Director. Perks & Benefits 25 days holiday + bank holidays Extra day off for your birthday Long-service leave milestones 10 days sick pay (following qualifying period) Continuous learning & development Company socials and team events Strong focus on work-life balance About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 5 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time Equal Opportunity Employer At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Environmental technology is moving fast. The tools being built to screen, measure, and verify natural capital at scale are among the most consequential in the sector — and most of the world doesn't know they exist yet. As Marketing Manager for Oxygen Intelligence, changing that is your job. Oxygen Intelligence is the data and analytical infrastructure underpinning the entire Oxygen Conservation platform. It encompasses asset sourcing and evaluation, natural capital measurement and reporting, proprietary software development, and our large-landscape models. We are ready to tell that story externally — and we need someone who knows how to do it. About the Role You'll sit within the central marketing team, reporting to Elly Steers, Head of Marketing, working in close alignment with the Head of Growth and Chris Winter, Director of Natural Capital. Your remit is Oxygen Intelligence: go-to-market strategy for AI and software products, technology thought leadership, PR, product launches, market education, and leadership profiling for the Intelligence team. This is one of the rare marketing roles where you'll genuinely build a business, not just market one. Oxygen Intelligence has the technology, the expertise and the commercial momentum. What it doesn't yet have is an established external brand. That's why this role exists. From positioning and messaging to product launches, thought leadership and market education, you'll define how Oxygen Intelligence is recognised by investors and the wider industry. The opportunity isn't to market Oxygen Intelligence. It's to help define what it becomes. About You You have the skills to communicate complexity with creativity, turning technical depth into language that's relatable and digestible for LPs. You understand that thought leadership is a strategic tool, not a content box to tick. You don't need to be a natural capital or data expert, but you do need to be confident getting under the skin of complex products and technology — and making them land with investors, partners, and sector audiences. Here's a snapshot of the strengths you'll bring: Environment Genuine curiosity about the intersection of conservation, data, and investment, seeing technology as a force for environmental progress. You care about the natural world — and you're energised by the role technology plays in protecting it at scale. Impact Excellent writing and communication skills: you can move between a technical explainer on an AI model, a product launch for a geospatial platform, and a LinkedIn post on nature intelligence without losing accuracy or clarity. Skill to run go-to-market campaigns for software or data products — positioning, messaging, launch execution. Strong analytics skills: you track what's working, learn fast, and adjust without being precious about it. Adventure Excited to build something from scratch — Oxygen Intelligence's external identity is largely unmapped, and that's the opportunity, not the problem. Energised by operating at the frontier: new markets, emerging standards, and technology that genuinely hasn't existed before. Comfortable with ambiguity and pace — you can move when things are still in development and hold quality throughout. Together A collaborative instinct: you work closely with the data and technology team to ensure everything you put into market is accurate, not just compelling. Confident building relationships with technology media, sector partners, and academic or standards bodies. We believe in recruiting exceptional people and creating the role that lets them do incredible things. Whatever your background, we'd love to hear from you if you think you can make a genuine difference. Key Responsibilities Go-to-Market Strategy: Develop and deliver go-to-market campaigns for AI and software products — positioning, messaging, and launch planning for technology that genuinely differentiates Oxygen Intelligence. Product Launches: Own the external launch of new products and features, translating internal propositions into credible, compelling external offers. Thought Leadership: Commission and shape long-form thought leadership from senior leadership, building Oxygen Intelligence's intellectual authority in natural capital data and technology. Market Education: Develop content and campaigns that help target audiences understand the role of data and AI in natural capital — building a market as much as a brand. PR: Own Oxygen Intelligence's press presence nationally and internationally, including technology media, sector press, and award submissions. Leadership Profiling: Build external visibility for the Oxygen Intelligence leadership team through thought leadership and executive communications. Awards: Identify and pursue technology and sector awards to build credibility and profile. LinkedIn Strategy and Execution: Own the content calendar and engagement strategy for Oxygen Intelligence's external accounts. Analytics and Optimisation: Monitor performance, use insight to continuously improve. About Us Oxygen Conservation was founded in 2021 with a clear mission: Scaling Conservation. We're building the UK's first genuine natural capital portfolio — acquiring large landscapes, restoring them at scale, and creating investable products including premium carbon credits, biodiversity net gain units, renewable energy partnerships, and ecotourism experiences. In just four years, we've grown to a valuation of around £400m, with 50,000+ acres owned and over half a million acres connected for nature. By 2030, we aim to have £1 billion of natural capital assets under management, protecting and restoring 250,000 acres for people and wildlife. Oxygen Intelligence is where our competitive advantage increasingly lives — the proprietary data infrastructure that enables us to screen opportunities faster, manage complex landholdings with precision, and stay ahead of a rapidly evolving market. We move fast, hold ourselves to high standards, and genuinely believe that what we're building matters. Key Information Location: Remote (UK-based), with regular travel to London and occasional estate visits Employment Type: Permanent, full-time Salary: £30,000 - £35,000 Closing Date: Until we find an exceptional addition to the team Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

The Opportunity Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy • Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva., • Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors., • Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for., • Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation • Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management., • Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary., • Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight • Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management., • Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions., • Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery • Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it., • Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination., • Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. • 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms., • Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem., • Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products., • Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred., • You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable., • Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape., • Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance., • Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day., • Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role • You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company., • You have worked at the intersection of DevOps and security/compliance in regulated industries., • You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics., • You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce., • You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose • Achieve deep fluency in Flosum's five product lines and their technical architecture., • Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points., • Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win., • Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win • Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability., • Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn., • Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead • Drive measurable improvement in competitive win rates against Copado and Gearset., • Launch at least one net-new product capability that opens a new revenue stream or market segment., • Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Why Flosum • Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational., • Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem., • Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate., • AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next., • Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits • Competitive base salary + performance bonus, • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement

National Account Manager – South West England (Covering areas such as Bristol, Gloucester, Exeter, Plymouth, and surrounding regions) Reports to: Head of Sales Location: Hybrid / Field-based across the South West of England Role Overview: We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For:, • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return:, • Competitive Base Salary: £45,000 – £50,000 DOE, • Uncapped Commission Scheme, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 26 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Business Analyst with specific experience across Accounts Receivable. Thie role can be worked remote, or hybrid (Glasgow City Centre) - occasional travel to client site may be required throughout engagement Location: UK-based Duration: Initial 6-month contract Start Date: ASAP Day Rate: £550 IR35 Status: Inside IR35 All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps • head to _ and create a free talent profile, • once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/6zkGP7wDRpX, • you will now see a 'submit proposal' button, • please fill this in (intro, relevant experience, and attach CV to this) The Opportunity: We're delivering a large-scale e-invoicing transformation programme across multiple countries. The programme focuses on enabling automated invoice submission to government tax portals, ensuring compliance with evolving local tax regulations and mandates. This role requires strong Accounts Receivable (AR) experience. Candidates must have a solid understanding of AR processes, invoice lifecycles and finance operations, with the ability to translate complex business and tax requirements into clear deliverables for technology teams. As the programme continues to expand throughout 2026, we're looking for an experienced Finance Business Analyst to join the team and help manage a fast-moving international delivery roadmap. What You'll Be Doing Gather, analyse and document business requirements across multiple country implementations Act as the bridge between Finance, Tax and Technology teams throughout the project lifecycle Translate finance and regulatory requirements into clear functional requirements, user stories and process documentation for technical delivery teams Work closely with solution architects, developers, product teams and third-party vendors to ensure requirements are understood and delivered correctly Facilitate workshops and requirements sessions with both local and global stakeholders Support the delivery of country-specific e-invoicing solutions, ensuring alignment with local tax regulations Manage changing priorities and implementation timelines across multiple jurisdictions Support testing, process validation, defect management and business readiness activities What We're Looking For Essential Experience Proven experience working as a Business Analyst on finance transformation, finance systems or regulatory change programmes Strong Accounts Receivable (AR) process knowledge and experience Experience working closely with both business stakeholders and technology delivery teams Ability to produce high-quality requirements documentation, process maps and user stories Strong stakeholder management and workshop facilitation skills Experience translating business requirements into deliverables that can be consumed by technical teams Ability to confidently engage with senior stakeholders and subject matter experts Highly Desirable Experience with e-invoicing, tax compliance, VAT or regulatory reporting initiatives Exposure to multinational or multi-country programme delivery Experience working alongside tax teams, tax consultants or finance compliance functions Understanding of invoice lifecycle management, tax controls and government reporting requirements Personal Attributes Strong communicator with the ability to influence and challenge stakeholders where required Patient and methodical approach to requirements gathering Comfortable working across different cultures and with teams where English may not be the first language Able to adapt quickly to changing priorities and programme timelines Confident facilitating discussions between finance, tax and technical stakeholders

Location: Hybrid (UK) Engagement: Embedded, full-time Experience: 6+ years in deep-tech / semiconductor / hardware recruitment (in-house, embedded/RPO, or agency) You will embed into a high-growth deep-tech business as their dedicated recruiter, operating day-to-day as an extension of the internal People function. This is an execution-heavy, high-judgement role: you will own complex technical hiring end-to-end, move at pace, and help build a repeatable hiring engine that scales. This is not generalist tech hiring. You will be working in highly specialised markets where credibility, precision, and persistence matter. As an Embedded Recruiter (Senior Talent Partner), you will run full lifecycle hiring across deep-tech engineering and selected commercial leadership roles depending on priority and region. You will embed with hiring managers, align on success profiles, build targeted sourcing strategies, and deliver high-quality shortlists for niche roles. You will be expected to recruit for highly specialised positions including (examples): Senior Digital IC Design Engineers Senior Analog / Mixed-Signal IC Design Engineers Memory design specialists and adjacent R&D engineering talent Additional deep-tech engineering roles across IC, hardware, and systems, as required Select head-office roles where needed (e.g., Business Development, Product, Partnerships) 1) Own delivery (end-to-end) Lead structured intake sessions (success profile, scorecard, interview plan, compensation context) Build and execute sourcing strategies for scarce deep-tech talent across the US and Europe Run full recruitment lifecycle: outreach, screening, shortlist quality, interview orchestration, offer strategy, close Deliver a high-touch candidate experience that reflects a mission-led, technical environment 2) Recruit with technical fluency Learn and communicate a complex technology story clearly and confidently Hold structured conversations with IC design and deep-tech candidates (without needing to be an engineer) Translate technical requirements into practical sourcing signals and screening criteria 3) Build a scalable hiring engine Operate an ATS as the source of truth with clean workflows, stages, and reporting Implement structured interview scorecards and repeatable hiring playbooks Create weekly operating cadence: pipeline reviews, hiring manager updates, decision discipline Support the foundations of employer brand in outreach and messaging consistency (where relevant) Consistent progress against priority roles with clear funnel health and fast feedback loops High quality, curated shortlists for niche deep-tech positions (quality over volume) Strong stakeholder trust built through crisp communication, ownership, and pace A hiring process that improves every month because you systemise it, not because the business slows down 6+ years recruiting in deep tech (semiconductors, IC design, hardware, advanced materials, compute infrastructure, or similarly technical domains) Track record hiring across Digital IC, Analog/Mixed-Signal, and/or specialised engineering disciplines Strong stakeholder management: able to align, challenge, and drive decisions without politics High output and high judgement: speed with a high bar Data and process mindset: you naturally run structured pipelines, metrics, and cadence Comfort operating across geographies and time zones with clear written communication This is an embedded role in a deep-tech environment at an inflection point. You will be trusted to operate like an internal owner, with real accountability for outcomes, quality, and pace. We are committed to building a diverse, inclusive workplace. If you need adjustments at any stage of the process, we will support you.

YOU MUST BE RESIDING IN THE UK CURRENTLY, HAVE UK BASED EXPERIENCE AND NOT REQUIRE A SPONSORSHIP TO APPLY FOR THIS POSITION, PLEASE OTHERWISE DO NOT APPLY AS YOUR APPLICATION WON’T BE PROCESSED You must meet all the ‘essential criteria’ also for your application to be considered. This role is a part time position. Working on the basis of 3 full days/4 part days. You shall also have experince of operating within the education sector or one similar. Company details and job overview: Based in East Lancashire, this Not for Profit organisation are a values driven employer of choice. With head office based within easy commute from the M65 and local train stations, they are recruiting for an experienced Finance Manager to lead the finance function. With a focus on aligning process, systems and producing month-end management accounts, you shall manage a small team whilst working closely with the CFO to enable finance as a value add to stakeholders across the organisation. Salary and Enhanced Benefits include: Salary up to £60,000 FTE with excellent benefits. Hybrid working, flexible arrangement available as well as access to an enhanced pension scheme. Your new role as Finance Manager: As Finance Manager you shall oversee the production of accurate and timely management information to stakeholders, so they are well-informed with timely financial information in relation to operations. This will be done by creating, developing, and improving existing management information to support improving the understanding of non-financial managers and the key performance indicators effecting their business. A role to manage a small team, you shall also enhance process and align systems in a multi-site operation. The Trust is in a period of growth, this role will enable finance and will take the lead on stakeholder engagement. A hands-on role, with a varied set of requirements, this position is one where no day will be the same. As Finance Manager you will work closely with the Operations team and improve their understanding of the financial impact of decisions. The role will lead and oversee the delivery of effective Business Partnering and support the budget process, to ensure effective monitoring and reporting in this area so the business performs as per agreed expectations. Experience & Qualifications Required to apply: To be considered you shall be formally qualified (ACA ACCA CIMA) and have experience operating at a senior level. With the skills and knowledge to enable the function you shall maintain a solid understanding of statutory accounting requirements in either practice or industry and have the skills to work closely with stakeholders as a true business partner. You shall be a strong communicator and able to partner with non-financial stakeholders across an organisation. Experience within the education sector is an advantage. Salary and reward on offer: Working in a business who value the people within, this role will benefit from a hybrid working arrangement and provide the development and support to enhance your skills. With exposure across the business you shall be working with likeminded professionals, with the opportunity to add value in this role and gain further exposure to all elements of finance and the operation. This role is being handled by Darren Cadman – Kenton Black Finance Kenton Black Finance operate across the UK as a market leading recruitment partner, specialising in the attraction of finance talent across both permanent and interim requirements. With a team of dedicated experts, each with longevity operating in the finance arena, we maintain a proven track record and have established partnerships with businesses both large, small and those in their infancy. Market leaders, we provide recruitment solutions from entry level finance to directorship professionals. Operating from local offices in Preston, Manchester, Leeds, Liverpool, Birmingham and Glasgow, Kenton Black Finance remain a dynamic and effective recruitment partner who represent and attract only the finest finance talent in the local area and across the UK.

WSR are recruiting for a Nationwide Field Based Business Development Manager for our esteemed Client. Job title: Business Development Manager (Field Based) Permanent Location: Remote, with occasional visits to Head Office in Barnsley Salary: £40K - £50K per annum Our client, a prominent player in the industrial product and service sector, is currently seeking a Business Development Manager to join their growing national sales team and play a key role in expanding their client base across the UK. This is an exciting opportunity to work with a leading company serving the warehousing, logistics, and material handling industry. Role overview: This is an excellent opportunity for you to further enhance your Sales career, working as part of a strong nationwide sales team focused on delivering business growth and offering future career progression. The Business Development Manager is responsible for identifying sales leads, sourcing new opportunities and potential clients, whilst also maintaining current customer relationships. The role requires somebody with the aptitude to convert active enquiries into trading customers, as well as nurture prospective leads. This field-based role requires frequent travel to customer sites nationwide and occasional visits to head office. Key Responsibilities • Generate and qualify leads, converting prospects into trading customers, • Follow up on leads from marketing campaigns, events, and exhibitions, • Build customer trust through excellent communication and timely quoting, • Maintain and update CRM systems, ensuring data integrity and accurate reporting, • Stay informed on competitor activity, market trends, and customer needs, • Act as a brand ambassador at trade events and industry expos Experience and skills • Able to prioritise, develop work schedule, and influence others to achieve results., • Exemplary communication and customer engagement skills., • Collaborate effectively with others to ensure business improvements and efficiencies., • Knowledge and understanding of products and construction basics within the industry., • A proven track record of generating leads and conversion rates., • Experience of working in a sales or business development team., • Knowledge of warehouse and logistics product flow., • Experience in utilising a CRM system. Why join our Client? You’ll thrive if you: • Consistently generate new leads and close deals, • Meet/exceed targets for calls, meetings, and quotations, • Build strong, sustainable customer relationships, • Demonstrate continuous improvement and proactive sales engagement, • Support a culture of collaboration and growth within the team Benefits: • Salary £40k - £50k per annum, • Company Vehicle/Allowance, • 25 days holiday (service increment scheme in place), • Health Care Cash Plan (available from day one), • Company sick pay support scheme (after completion of probation), • Employee Assistance Programme (including 1:1 counselling), • Group Life Assurance – 2x annual salary (after 5 years’ service), • PERKS retailer discount scheme Please click ‘APPLY NOW’, or call the WSR Team at for more info. We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time. We will however keep your CV on file and review your suitability against any other vacancies we may have available.

The Opportunity: Nigel Wright Group are proud to be partnering with a transformative and growing social impact organisation in their search for a Business Development Manager. Our client is a passionate, values-led charity their mission is to bridge the gap between talented individuals and employers offering rewarding job opportunities, creating a thriving community where everyone has the chance to succeed. They deliver on skills shortages, push back on regional unemployment and contribute to a national reduction in reoffending. Following a significant inward investment, our client is positioning itself to embark on an ambitious nationwide scaling-up programme. The newly created Business Development Manager role can be based anywhere in the UK and carries the responsibility of contributing to the organisation’s overarching strategic plan, while also leading the development and implementation of the accompanying income generation strategy. Role Profile: • Lead and coordinate activities to position the charity for successful public sector contracts and tenders., • Identify and pursue new and repeat business opportunities; attend market engagement events and monitor sector trends., • Develop strategic partnerships to enhance reach and impact., • Maintain a comprehensive and up-to-date pipeline of business development and grant opportunities., • Prepare and submit high-quality, competitive tenders as a lead or subcontractor., • Develop proposals aligned with service specifications, incorporating input from operational teams., • Collaborate with the CEO and Finance Director to ensure accurate, fully costed and competitive bid pricing., • Write and submit persuasive bids via relevant online platforms., • Line manage a Grant Writer, overseeing the submission of high-value and multi-year trust and foundation applications., • Support the CEO in cultivating relationships with major donors and securing significant contributions., • Manage public donations, lead fundraising initiatives, and ensure compliance with fundraising regulations., • Produce compelling quarterly impact reports to communicate the charity’s outcomes to funders. Person Specification: • Demonstrated success in writing and securing competitive tenders, particularly within the criminal justice or related sectors., • Proven ability to develop high-quality bids for statutory funding., • Extensive experience in generating significant income from charitable trusts and foundations., • Strong background in designing or contributing to effective income generation strategies., • Experience in leveraging social value commitments—especially through government procurement and Section 106 obligations—is highly desirable., • Skilled in building and maintaining relationships with high-net-worth individuals., • Excellent communication and interpersonal skills, with the ability to influence, network, and engage diverse audiences., • Knowledge of the criminal justice system or related fields is a strong advantage., • Awareness of the employment challenges faced by people with convictions is desirable. Behaviours • Maintains a non-judgemental approach when working with individuals with lived experience of the criminal justice system., • Committed to inclusive, anti-discriminatory practices., • Demonstrates alignment with and respect for the organisation’s Christian ethos and values. Other information: • This is a full-time role offered on a hybrid/remote working pattern, • Occasional visits to the Newcastle head office plus business travel around the UK, • Nigel Wright Group is retained on this search and as such, any direct third party supplied or referred applicants/CVs will be forwarded to Nigel Wright for consideration as part of our process.

About ProdPad: ProdPad is the original (and best) product management software, used by thousands of teams across the world to build better products. We give product managers a home for their product strategy — one place to map out vision and objectives, manage their roadmap, organize their backlog, and gather and analyze customer feedback. Founded in 2012, ProdPad’s founders invented the world-renowned Now–Next–Later roadmap, used by millions of product teams today. From our UK base, we support customers across industries — from government services to healthcare to publishing and beyond. About the Job: As a Customer Success Manager at ProdPad, you’ll be right in the thick of it, working alongside our close-knit team to keep customers happy and engaged. We’re a small company, so you’ll have real impact and plenty of variety in your day. You’ll be our customers’ go-to person — the one who learns their challenges and shows them how ProdPad makes their work easier. From onboarding to renewal, you’ll be their advocate, guide, and partner. That means running onboarding calls and delivering demos via Zoom, answering questions via Help Scout and jumping into conversations in our Slack community. Through it all, you’ll be the voice that says, “We’ve got you,” helping customers get real value from ProdPad every step of the way. This role reports into our Head of Product. What you’ll be doing: • Guiding customers through onboarding — run kick-off calls, help configure accounts, and make sure every customer leaves with a clear plan for success., • Digging into customer challenges — listen closely, ask smart questions, and connect the dots between customer needs and how ProdPad can solve them., • Working across tools and systems — help customers with integrations like Jira, ADO, and Slack, spot configuration issues and collaborate with Support and Product., • Become a ProdPad expert — learn our features inside out so you can show customers how to use them in their world., • Advocate for the customer — bring their voice back into the product team to help shape what we build next., • Track and improve success metrics — monitor adoption, usage, and engagement data, and step in proactively when customers look like they’re struggling ultimately helping us improve forecasting and retention., • Responsible for Net Revenue Retention — Working with Sales to identify upsell opportunities across the customer base., • Be a trusted partner — build relationships that go beyond support tickets, becoming a go-to advisor who helps customers succeed with ProdPad long after onboarding., • Create helpful resources — from quick walkthroughs to knowledge base updates. About you: • A people person at heart — you love customer-facing work, solving problems, and making someone’s day easier., • Comfortable in the fast-moving world of startups, where priorities shift and variety is the norm., • Strong communicator — confident on calls, clear in writing, and adaptable to your audience., • Organized — able to effectively triage asks from customers and the business to keep priorities on track., • 2+ years in SaaS customer-facing roles (Success or Support)., • Experienced at delivering online demos of SaaS tools and showcasing value to customers., • Comfortable with tools like HubSpot, Help Scout, and (of course) ProdPad, plus the usual suspects like Slack and Google Workspace., • You’re proactive — reading between the lines to spot churn risks, dig out growth opportunities for Sales, and ask the right questions that keep customers moving forward., • Pragmatic with automation — you know when to automate routine tasks to work more efficiently versus when to personalise for impact., • Bonus points for experience with Mixpanel or other data tools, or a knack for digging into usage patterns to spot opportunities. Don’t worry if you don’t tick every box — if this role excites you and you think you’d be a great fit, we’d love to hear from you! Salary: £45-£55k depending on experience Benefits: 📈 Stock options 🌴 25 days holiday (+ bank holidays), with 3 extra days after 3 years 🏥 Private medical insurance + healthcare cashback scheme 💸 Pension contribution 🖥️ Pick out your own kit and tools ⚖️ Work–life balance you’ll actually feel Flexible working: This is a full-time remote position, open to candidates based in the UK. Occasional travel for meet-ups may be required. We value diversity and are committed to nurturing an inclusive work environment. Hiring process: • 15 min hello with COO & Head of Product, • 1 hour interview with Head of Product and COO/CEO (CV deep dive), • A take-home challenge (we’ll pay for your time!), • Chat through the challenge with the CEO and Head of Product + any additional relevant team members Note: No recruiters please — we’re not looking to work with agencies at this time.

Part Time Learner Recruitment Consultant (360 Recruitment Role) - 3 days per week Location: Manchester or surrounding area - Home based with regular travel to Wolverhampton Head Office Salary: £16,800 - £18,000 PLUS BONUS! ( £28,000 - £30,000 FTE) Who We Are: At Juniper Training, we’re passionate about empowering young people to reach their full potential. As a leading provider of high-quality vocational education and training, we’re committed to inspiring learners, equipping them with the skills and confidence they need to thrive in their careers. We don’t just teach—we transform lives. Want to be part of the journey? The Role: We’re on the lookout for a Learner Recruitment Consultant to join our Apprenticeship Recruitment team on a full-time basis. This is a 360 recruitment role, meaning you will be responsible for both sourcing candidates and identifying suitable employer opportunities. If you’re a people-person with a passion for education and a talent for building strong connections, this could be the perfect role for you! What You’ll Be Doing: Employer Engagement: Actively seek out and build relationships with employers, identifying apprenticeship opportunities and promoting Juniper Training as a trusted partner. Inspiring the Next Generation: Reach out to young people through social media, events, schools, and community partnerships to share what Juniper Training has to offer. Getting to Know Learners: Conduct friendly interviews and assessments to understand their goals and match them with suitable apprenticeship opportunities. Providing Guidance: Be a trusted advisor, offering support and advice to help learners make informed choices about their career paths. Staying Organised: Keep accurate records of your activities using our CRM system (don’t worry, we’ll show you the ropes). Teamwork: Collaborate with program managers and tutors to ensure learners feel supported every step of the way. Celebrating Success: Work toward achievable recruitment goals while making a meaningful difference in people’s lives. What We’re Looking For: Experience in recruitment (bonus points if it’s within education or training). Strong employer engagement skills and experience building business relationships. Brilliant communication skills—you’re great at connecting with people from all walks of life. Self-motivated, results-driven, and passionate about making a difference. Comfortable using CRM systems (or willing to learn). Excellent time management and a proactive approach to problem-solving. Benefits: 25 days holiday increasing by 1 day per year after 2 years continuous service – max 30 days Buy and sell annual leave Paid mileage 35p per mile (above and beyond normal work mileage) EAP Long service awards Employee awards/special recognition Juniper lottery Dragons Den PRIDE (monthly) Early finish Friday! (2:30pm) Christmas Savings Club Eyecare (reimbursement of some costs) Cycle to Work Electric Car Scheme (after 5yrs LOS) Critical Illness cover (after 5yrs LOS) Corporate events throughout the year At Juniper, we are committed to fostering an inclusive and diverse workplace where everyone feels valued and respected. We believe that diverse perspectives enhance our environment and our ability to serve the community. As an equal opportunity employer, we welcome applications from all backgrounds and provide a work environment free from discrimination. We actively encourage candidates from underrepresented groups to apply. We are committed to safer recruitment practices to ensure the safety and well-being of our students and staff. We carefully scrutinize all applications, thoroughly checking employment history and references to identify any gaps or inconsistencies. Where appropriate, we conduct enhanced Disclosure and Barring Service (DBS) checks to ensure candidates meet our high standards of integrity and suitability for the role. Our approach reflects our dedication to creating a safe, supportive, and secure environment for everyone within our organisation. If you require any accommodations during the application process, please let us know, and we will do our best to provide assistance. Join us in building a workplace that champions diversity, equity, and inclusion for all.

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: This is a Senior dual-motion account management position with direct responsibility for building Ripjar's net and gross revenue retention within a portfolio of named accounts. You will also be responsible for identifying and acquiring one new strategic channel partner. We're looking for a Senior Account Manager to own and grow a portfolio of enterprise accounts across financial services and corporate markets. You'll be the primary commercial relationship for some of Ripjar's most strategic clients — building deep partnerships with compliance, AML, and risk stakeholders, driving renewals, and identifying opportunities to expand our footprint within each account. On the channel side, you will be work alongside the head of Customer and Partner Success to identify and onboard one strategic channel partner for our screening solution. You will own the full partner acquisition lifecycle — from market mapping and outreach through to commercial negotiation and partner activation — with the goal of establishing a productive channel partner through whom Ripjar can sell at scale. This is a high-impact individual contributor role for someone who thrives in a consultative environment, understands the regulatory pressures facing financial institutions, and knows how to navigate complex, multi-stakeholder enterprise deals. Key Tasks — Account Management • Own the post-sale lifecycle from onboarding through renewal readiness, • Maintain executive and operational relationships across named accounts, • Deliver structured success planning and Executive Business Reviews focused on value realisation, • Proactively identify and mitigate retention risks and customer health concerns, • Identify organic expansion opportunities based on adoption and outcomes; progress and close with Head of Customer and Partner Success & Growth, • Improve cross-functional handovers (Delivery → CSG → Support) to ensure continuity and accountability, • Act as the primary voice of the customer to Product, Engineering, and leadership, • Establish and maintain customer health frameworks and engagement standards, • Collaborate with the Head of Customer and Partner Success & Growth on account strategy and renewal planning, • Act as escalation point for complex customer issue Key Tasks — Channel Partner Acquisition & Development • In close collaboration with the Head of Customer and Partner Success & Growth Identify and prioritise target partner archetypes — including B2B core banking SaaS vendors, RegTech platforms, compliance managed service providers, systems integrators, and consulting firms, • Lead outbound prospecting and relationship development with potential channel partners, building a qualified pipeline of partner opportunities, • Present Ripjar's channel partner value proposition, tailoring commercial models (OEM, revenue share, white-label) to each partner's business, • Negotiate and execute strategic channel partner agreement in conjunction with legal and the Head of Customer and Partner Success & Growth, • Onboard one new partner effectively, ensuring they are technically enabled, commercially aligned, and supported to bring Ripjar to market, • Work cross-functionally with Marketing, Product, and Sales to develop partner-facing collateral and enablement materials General • Be aware of, and respond appropriately to, issues of data confidentiality, • Support and comply with Company policies, practices and procedures, including Ripjar's Information Security Management responsibilities, • Contribute to the overall ethos and objectives of the Company, • Maintain respectful and effective communication with colleagues and stakeholders, • Comply with health and safety procedures, taking responsibility for yourself and others, • Undertake other duties reasonably assigned by your line manager or senior leaders that are commensurate with the post Requirements What we are looking for: • Solid experience of enterprise B2B SaaS sales or account management experience, with a track record of expanding six- and seven-figure ARR accounts., • Demonstrable success selling into financial services, professional services, or large corporates — ideally in RegTech, compliance, risk, data, or security software., • Fluency navigating complex enterprise buying processes: multi-stakeholder, legal, procurement, InfoSec review, and multi-year contract negotiations., • Strong commercial instinct: ability to build value hypotheses, articulate ROI to CFO- and CCO-level stakeholders, and defend pricing in the face of procurement pressure., • Excellent forecasting discipline and CRM hygiene (Salesforce or equivalent); comfortable operating in a MEDDPICC or similar qualification framework., • Curiosity about the problem space — a genuine interest in financial crime, sanctions, and how AI is changing the compliance stack., • Executive presence: able to hold your own with senior banking, and corporate leaders, and to translate technical capability into business language., • Right to work in the UK; willingness to travel across the UK and Europe (occasional US travel) as needed., • Direct experience selling into MLRO, financial crime, sanctions, or trust & safety functions., • Exposure to AI, data, or analytics products, and comfort discussing model behaviour, accuracy trade-offs, and governance. Benefits Why we think you’ll enjoy it here: • Competitive base salary DOE, • 25 days annual leave + birthdays off, rising to 30 days after 5 years of service, • Christmas shutdown, • Fully remote working, • 35 hour working week, • Flexible working hours., • Private Family Healthcare, • Life Assurance, • Pension salary sacrifice, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • There is a well-stocked pantry with food, snacks and drinks when in the office

National Account Manager - Midlands (Covering areas such as Nottingham, Leicester, Birmingham, Northampton and surrounding regions) Reports to: Head of Sales Location: Hybrid / Field-based across the Midlands We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For: • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return • Competitive Base Salary: £45,000 - £50,000 DOE, • Uncapped Commission Scheme, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 25 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Location: Hybrid, Newcastle or Remote (UK Based) Reports to: Head of Engineering Type: Full-time At Oak Engage, we’re on an exciting growth journey—backed by a major investment from NorthEdge to scale our impact and redefine the future of employee engagement. Trusted by some of the UK’s biggest brands, including Aldi, Five Guys, and ITV, we help organisations connect, engage, and empower their people through smarter, more personalised internal communication. With our next stage of expansion underway, we’re building a team of bold, ambitious thinkers ready to make their mark at a high-growth, purpose-driven SaaS company. If you’re looking to shape the future of work and grow alongside a company that’s going places, now’s the time to join Oak. We’re looking for a skilled Integrations Engineer (C#) to build and maintain the external integrations that power Oak’s platform. You’ll be working on everything from HRIS and identity integrations to bespoke APIs and third-party system connectors—helping our customers connect Oak seamlessly into their existing tech stack. This is a hands-on role ideal for someone who enjoys working with APIs, data mapping, authentication flows, and solving real-world integration challenges in enterprise environments. • Develop and maintain secure, scalable integrations between Oak and third-party systems (e.g. Azure AD, Workday, SAP, custom APIs), • Collaborate with customer success and implementation teams to support integration requirements, • Own authentication flows (OAuth2, SAML, etc.) and integration-specific APIs, • Maintain integration documentation and configuration guides, • Troubleshoot and resolve integration issues across customer environments, • Build reusable components and tools to streamline future integrations, • 3–5+ years of experience with C# and .NET (preferably .NET Core/.NET 6+), • Strong experience working with APIs, webhooks, and authentication protocols (OAuth, SAML), • Knowledge of enterprise integration patterns and secure data handling, • Experience with Azure services and identity providers a strong plus, • Great problem-solving and communication skills, especially in customer-facing scenarios, • A meaningful role in a mission-led SaaS company with strong growth and product-market fit, • The chance to work with household brands and solve real-world enterprise challenges, • Flexible hybrid or remote working options, • Private health insurance, life insurance, and Employee Assistance Programme (EAP), • Gym contribution and travel allowance, • Enhanced maternity, paternity, and discretionary leave, • Generous holiday policy (25 days + Bank Holidays + additional discretionary days), • Regular team socials and a positive, collaborative culture Hiring Manager Interview • Deep dive into architecture, problem-solving, and team contributions, • Assess communication and curiosity Technical Task or Live Pairing • Realistic, time-bound task or live coding session, • Use structured rubric for fairness (avoid freeform “whiteboarding”), • "Focus on team collaboration, code quality, and feedback" Peer Technical Panel/Culture Fit / CTO Chat - In person at our NCL HQ • Includes cross-functional devs, product manager or designer, • Assess long-term growth potential and alignment with tech principles, • Opportunity for candidate to ask strategic questions At Oak, we’re committed to building a diverse and inclusive workplace where everyone feels welcome, supported, and able to thrive. We believe that different perspectives make us stronger, and we actively encourage applications from people of all backgrounds, experiences, and identities — including, but not limited to, race, ethnicity, gender, age, disability, sexual orientation, and socio-economic status. We are an equal opportunities employer. All hiring decisions are based on business needs, role requirements, and individual qualifications — without bias or discrimination. If you require any adjustments to the interview process or the role itself to support accessibility, please let us know — we’re happy to help.

The Opportunity Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy • Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva., • Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors., • Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for., • Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation • Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management., • Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary., • Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight • Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management., • Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions., • Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery • Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it., • Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination., • Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. • 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms., • Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem., • Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products., • Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred., • You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable., • Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape., • Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance., • Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day., • Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role • You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company., • You have worked at the intersection of DevOps and security/compliance in regulated industries., • You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics., • You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce., • You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose • Achieve deep fluency in Flosum's five product lines and their technical architecture., • Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points., • Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win., • Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win • Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability., • Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn., • Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead • Drive measurable improvement in competitive win rates against Copado and Gearset., • Launch at least one net-new product capability that opens a new revenue stream or market segment., • Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Why Flosum • Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational., • Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem., • Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate., • AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next., • Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits • Competitive base salary + performance bonus, • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement

Customer Success Manager Team: Customer Success - Location: UK Pacera unifies financial close, consolidation and FP&A. With AARO, Aico and Mercur, finance teams combine trusted data with AI-driven insights to enable robust, scalable and intelligent processes for the Office of the CFO. About the role Pacera is a SaaS platform built for the Office of the CFO, providing best-in-class Consolidation, Month End Close, and FP&A solutions. We're around 6 months into our journey, and we're now building out our Customer Success function from the ground up — which means this role comes with real ownership and the opportunity to shape how we do Customer Success as we scale. You won't just manage a portfolio of clients — you'll help define the playbooks, processes, and tools that our future CS team will build on. This is a mid-level, fully remote role for someone who thrives on ambiguity, enjoys building things from scratch, and combines strong relationship-building instincts with a commercial mindset. You'll be the trusted advisor clients turn to — driving adoption, spotting expansion opportunities, and ensuring renewals are never in doubt because clients are seeing genuine value. Occasional travel to client sites in the UK and our Sweden head office should be expected. What you will do Own the end-to-end relationship for a portfolio of clients post-implementation, acting as their primary point of contact Help design and establish our Customer Success playbook, processes, and success metrics from the ground up Develop and execute success plans for each account, aligning Pacera's platform capabilities to client goals Drive platform adoption by proactively identifying underused features and working with clients to embed them into their workflows Monitor account health using usage data and engagement signals, flagging at-risk accounts early and building mitigation plans Lead renewal conversations and processes, ensuring high retention rates across your portfolio Identify and progress upsell and expansion opportunities, working closely with Sales to convert them Build strong relationships with key finance stakeholders (CFOs, Controllers, FP&A leads), positioning yourself as a trusted advisor on Consolidation, Month End Close, and FP&A best practices Run regular business reviews with clients to demonstrate value delivered and align on future priorities Gather and relay client feedback to Product and Engineering to influence the roadmap, given we're still early in our product journey Help evaluate and select the tools and technology that will underpin Customer Success as we scale (e.g. CRM, health-scoring, engagement platforms) Collaborate with the Implementation/Consulting team to ensure smooth handover from onboarding to steady-state success Maintain accurate records of account status, risks, and opportunities, contributing to the systems we put in place What we’re looking for 3-5 years of experience in a Customer Success, Account Management, or client-facing role, ideally within B2B SaaS Prior experience in an early-stage or scale-up environment, with a track record of building processes rather than just following them Comfortable with ambiguity and enjoys the challenge of building something new, rather than stepping into a fully formed function Experience managing a portfolio of accounts against retention, adoption, and revenue growth targets Strong understanding of finance processes, particularly Consolidation, Month End Close, and/or FP&A (or a strong willingness to learn quickly) Excellent relationship-building and communication skills, with the confidence to engage senior finance stakeholders Commercially minded, with experience identifying and progressing upsell/expansion opportunities Data-driven approach to managing accounts, comfortable using usage/health metrics to inform action, even where tooling is still evolving Bachelor's degree, accounting qualification (e.g. ACA, ACCA, CPA) or big 4 audit background preferred Fully remote role, with occasional travel to client sites in the UK and our Sweden head office as required A proactive, empathetic, and entrepreneurial approach with genuine curiosity about client success What we offer Private equity–backed growth journey with strong strategic direction Competitive compensation package Strong benefits package including flex hours and wellness allowances Remote working options About Pacera Pacera is a financial operations software company supporting the Office of the CFO across planning, financial close, consolidation and reporting. With a unified platform consisting of three specialised products, Aico by Pacera, AARO by Pacera and Mercur by Pacera, we help finance teams run critical finance operations with accuracy, control and confidence. Aico – automates and streamlines financial close processes Mercur – powers FP&A, budgeting, forecasting, business intelligence and financial analytics AARO – provides consolidation and group reporting solutions Each product has a strong existing customer base with double-digit year-on-year growth. Together, the unified end-to-end SaaS platform is empowering finance and executive leaders with automation, compliance and actionable insights – enabling faster decision-making, enhanced governance, and visibility. The company is headquartered in Stockholm, with offices in Sweden, Finland, Latvia, the UK and Kenya. Backed by Accel-KKR, a global technology-focused investment firm, the group has ambitious growth plans driven by both organic expansion and acquisitions. We are now strengthening our operations by investing in key roles that support our platform and future scalability. This is a permanent, full-time position. The role will be based in the UK and fully remote. Our process typically involves an initial conversation with our recruitment team, a hiring manager interview, and a final stage cross-functional interview, We warmly welcome your application.

National Account Manager – North Reports to: Head of Sales Location: Hybrid / Field-based across the North of England We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the North—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For:, • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return, • Competitive Base Salary: £45,000 – £50,000 DOE, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 23 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

We are open to hiring at multiple levels for this role, depending on experience, impact, and demonstrated ownership. While this role is level-agnostic, it is best suited for engineers with experience owning production systems and working in highly ambiguous problem spaces. Software Engineer About the company: The mining industry has steadily become worse at finding new ore deposits, requiring >10X more capital to make discoveries compared to 30 years ago. The easy-to-find, near-surface deposits have largely been found, and the industry has chronically under-invested in new exploration technology, relying on the manual techniques of yesteryear – even as demand accelerates for copper, lithium, and other metals to build electric vehicles, renewable energy, and data centers. KoBold builds AI models for mineral exploration and deploys those models—alongside our novel sensors—to guide decisions on KoBold-owned-and-operated exploration programs. In the six years since founding, KoBold has become by far both the largest independent mineral exploration company and the largest exploration technology developer. Our data scientists and software engineers, who come from leading technology companies, jointly lead exploration programs with our renowned exploration geologists. KoBold has proven its first discovery with materially less capital than the industry average and found one of the best copper deposits ever discovered: the copper is far more concentrated than the global average of copper mines, and this asset alone is expected to generate meaningful revenue for decades. KoBold has a portfolio of more than 60 other projects, each of which has the potential for another high-quality discovery. KoBold is privately held; investors include institutional asset managers T. Rowe Price and Canada Pension Plan Investments; technology venture capitalists Andreessen Horowitz, Breakthrough Energy Ventures, BOND Capital, Durable Capital, StepStone, and Standard Investments; and natural resources companies Equinor, BHP, and Mitsubishi. We are hiring Software Engineers to accelerate our mission. About The Role: At KoBold, software engineers have the unique opportunity to embed directly with their users and learn the ins and outs of mineral exploration and geology while developing state of the art technology solutions. Unlike traditional software engineering roles, we don’t simply ship code and passively wait for feedback about its utility: our userbase includes our colleagues… and ourselves! While there are real technical challenges in making mineral exploration data broadly searchable and accessible to both humans and machines, we believe that solving these technical challenges cannot be done without “getting our hands dirty” – sometimes literally! – by embedding directly with the exploration teams and even occasionally (~once a year) joining our colleagues in the field, be it in Zambia, Canada, or Arizona, to experience the impact of our software in real time. As a Software Engineer on the Data Systems Engineering team at KoBold, your main role will be to enable systematic exploration and materially improve exploration success rates by making mineral exploration data broadly accessible to humans and machines. Past projects have included SIP (the Structured Ingest Pipeline), DataKit generation (producing curated sets of data on demand), and RAG (Retrieval Augmentation Generation, utilizing natural language processing on unstructured data). Our tech stack is primarily python and includes Django, React, AWS, and additional technologies like Retool and Prefect. Your work will empower KoBold to unlock invaluable insights and streamline intricate scientific processes. Collaborating with our exceptional team of data scientists, geologists, and other software engineers, you will have the opportunity to tackle complex problems head-on and collectively pave the way for the discoveries of vital energy transition metals like lithium, copper, nickel, and cobalt. Together we can shape the future of mineral exploration and contribute to building a sustainable world. This role be responsible for: • Deep engagement with exploration geologists and data scientists, continual learning about mineral exploration, and tailoring technology development to the needs of exploration project scientists, • Building data pipelines and tooling for deriving advanced human and machine insights from exploration data, often leading a small group of software engineers to successful delivery, • Developing expertise in KoBold’s Data Systems and deeply understanding how they impact exploration, • End-to-end ownership of projects from design to implementation and testing to continued engagement with colleagues on exploration teams using your solutions, • Responding well to design and code feedback, also providing feedback to teammates, • Operationally managing the team’s services and assisting scientific colleagues with our tooling Qualifications • 4+ years of software engineering experience, ideally building production cloud data systems, • Proficiency with Python, • Ability to write production-quality code that is correct, readable, well-tested, scalable and extensible, • Skilled in large-scale system design, • A track record of taking ownership from definition of the problem and delivering projects with demonstrated impact in an iterative manner, • Intellectual curiosity and eagerness to learn about all aspects of mineral exploration, particularly in the geology domain. Enjoys constantly learning such that you are driving insights through using our tools in exploration and willing to work directly with geologists in the field., • Ability to explain technical problems to and collaborate on solutions with domain experts who are not software developers. A strong communicator who enjoys working with colleagues across the company., • Excitement about joining a fast-growing early-stage company, comfort with a dynamic work environment, and eagerness to take on an evolving range of responsibilities., • Keen not just to build cool technology, but to figure out what technical product to build to best achieve the business objectives of the company. Nice to Haves • Experience with modern frontend frameworks such as React, • Experience with geospatial data and building map-based experiences, • Familiarity with containerization and container orchestration platforms, such as Docker, AWS ECS, Kubernetes, etc., • Formal education or job exposure to natural sciences The UK base salary range for this full-time exempt position is $120,000 - $210,000 USD. Location: Remote, Candidates can be located anywhere in the United Kingdom. _

Location: Remote - Preference for Europe/Dubai/UK but open to candidates based in EST time zones Compensation: $130K - $150K We are building a secure computation network that is fundamentally changing how high-value data is stored and used globally. Our decentralized technology expands beyond traditional blockchain transactions into new verticals like AI, biometric data, health data, voting, and consumer data using privacy-enhancing technologies (PETs). Backed by a record-setting seed round and founded by high-profile leaders from Uber, Indiegogo, and Coinbase, we are seeking a highly experienced Head of Community to drive our global strategy. This is a critical, deeply cross-organizational role where you will design and execute innovative strategies to bring to life a vibrant global community. You will serve as the pulse of the project, collaborating closely with senior Marketing, Product, Engineering, and Research teams to align community initiatives with the project's development and vision. Key Responsibilities: • Strategy & Growth: Develop and execute creative strategies to drive community growth and engagement with intentionality., • Program Leadership: Lead end-to-end community initiatives, including ambassador programs, interactive forums, competitions, and social media campaigns., • Cross-Org Alignment: Collaborate closely with Marketing, Product, Engineering, Developer Relations, and Research teams to ensure a cohesive community strategy., • Events & Hosting: Organize and host community AMAs, webinars, workshops, and Twitter/X Spaces, and participate in live events., • Sentiment & Feedback: Monitor and analyze community sentiment, trends, and feedback to inform product and marketing strategies., • Team Building: Recruit, train, and manage a team of community ambassadors, setting clear goals and metrics., • Risk Management: Lead crisis management and conflict resolution within the community., • Experience: 4+ years of experience as a community leader in crypto/Web3., • Crypto Fluency: Deeply embedded in crypto culture, fluent in its narratives and evolving ecosystem., • Scaling Track Record: Proven ability to build and scale communities, ambassador programs, and engagement campaigns., • Technical Grasp: Strong grasp of blockchain technology and decentralized systems., • Soft Skills: Excellent communicator with strong interpersonal skills and high emotional intelligence., • Strategic & Analytical: Strategic thinker and planner, skilled in data-driven engagement strategies, and possessing creative problem-solving abilities with a bias for action., • Leadership: Empathetic and curious leader who motivates teams and builds resilient, growth-driven cultures. Preferred Experience (Nice-to-Have): • Active personal Twitter presence., • Experience at an early-stage startup or a Web3 protocol., • Skilled in community platforms and social tools., • Compensation: Competitive compensation package, inclusive of a base salary ($130K - $150K) and a vast token allocation (token award)., • Flexibility: 100% remote-first organization (primarily focused on European and US East Coast time zones) with working hours adaptable to your lifestyle., • Time Off: 25 days of annual paid vacation, plus paid sick leave & parental leave., • Culture & Offsites: Twice a year company offsite to work and have fun as a team, plus a mentorship-oriented work culture., • Wellness: Company-paid Employee Assistance Program (mental, financial, and legal help) and a monthly coworking stipend up to €150., • Impact: Work on new, complex problems in an emerging and dynamic field (secure computation, PETs, AI) and learn from world-class domain experts. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

About By Association Only (BAO) BAO is a globally award-winning Platinum Shopify Plus eCommerce agency based in the UK. We’re a senior team of designers, developers, and marketers committed to exceptional standards in eCommerce. We work exclusively with Shopify Plus merchants, specialising in the fashion, cosmetics, and luxury goods sectors, for brands all over the world in competitive global markets. We work in a studio where independence, autonomy, and doing the right thing are at the centre of everything we do. As an agency, we’re on a mission to work with the world’s most ambitious eCommerce brands, and we do this in an environment that is smart, open, fast-paced, fun, and rewarding. Although we're headquartered in Cambridge, we are staffed by around 80% permanently remote employees that are located all over the UK. All of our team members are full-time team members. Role Overview We are looking for an articulate, commercially astute and highly organised Head of Sales to join BAO’s Commercial Team. This is a pivotal role within the agency. BAO is an agency that puts service first, so white-glove treatment of inbound and outbound sales journeys is crucial. We are not a hard-sales agency, our approach is thoughtful, consultative, well-informed and relationship-led. The Head of Sales will be responsible for owning and managing BAO’s sales pipeline, from the first review of a new opportunity through to proposal, negotiation, winning the work and briefing the client successfully into the wider team. The role sits within the Commercial Team and reports directly into the Commercial Director. You will work closely with the Commercial Director, Managing Director and Head of Client Services, all of whom are actively involved in BAO’s commercial process and have played a central role in shaping how the agency wins new projects and retainer clients. Over time, the ambition for this role is that you become the autonomous lead of BAO’s sales process: confidently qualifying opportunities, leading sales conversations, shaping proposals, coordinating scopes with internal specialists and ensuring new clients experience a smooth, considered and professional introduction to the agency. Alongside managing inbound opportunities, the Head of Sales will help BAO become more structured and intelligent in how we understand, report on and develop our pipeline. This includes capturing pipeline information, maintaining a high-quality sales contact database, supporting carefully targeted outbound activity and working with BAO’s marketing team to connect sales strategy with PR, events, white papers, podcasts and wider agency profile-building activity. This role would suit someone who combines commercial confidence with maturity, sensitivity and excellent judgement. You will need to be credible with ambitious eCommerce brands, comfortable discussing Shopify Plus projects and retainers, and able to represent BAO clearly and professionally in writing, on calls, in person and, where appropriate, on stage at industry events. Core Responsibilities 1, Sales pipeline ownership You will own and manage BAO’s sales pipeline, ensuring that inbound enquiries are reviewed, qualified and progressed with clarity and consideration. You will be responsible for understanding which opportunities are right for BAO, which require further discovery and which should be prioritised. You will maintain a clear view of pipeline status, opportunity value, likelihood, timing and potential resourcing requirements, giving the Commercial Director and Managing Director confidence in the state of new business. This role requires someone who can balance enthusiasm for new opportunities with strong commercial judgement. Not every enquiry will be right for BAO to add value, and part of the key to this role is knowing how to identify fit early, guide promising conversations forward and support prospects with swift guidance to proposed service. 1. Consultative sales conversations You will lead sales conversations with prospective clients, often senior stakeholders within ambitious and enterprise grade brands. Your role is to understand the client’s business, their objectives, their current eCommerce setup, their challenges and what they are hoping to achieve. You should be able to ask intelligent questions, identify commercial and technical considerations, and communicate BAO’s value in a way that is confident and collaborative. BAO’s sales process is built on trust, expertise and fit. We want prospective clients to feel that they are speaking with someone who understands their context, can interpret their needs and can help them make a good decision. 1. Proposal development and commercial scoping You will be responsible for developing high-quality proposals that clearly articulate BAO’s understanding of the client’s needs and how we would approach the work. This will involve working closely with members of the Development, Design, Strategy, Solutions, Project Management and Account Management teams to shape scopes of work that are commercially appropriate, operationally realistic and aligned with the client’s objectives. You do not need to be a developer, but you do need to have enough eCommerce and Shopify fluency to understand client requirements, ask the right questions and translate conversations into clear, accurate and compelling proposals. 1. Winning projects and retainers The Head of Sales will play a central role in converting qualified opportunities into new project and retainer clients. This requires confidence, patience and strong commercial judgement. BAO’s sales process is not about aggressive closing; it is about building trust, demonstrating expertise, understanding fit and guiding the client towards the right decision. You will be expected to manage momentum across opportunities, follow up appropriately, identify blockers, support decision-making and help BAO win the right type of work with the right type of clients. 1. Sales reporting and pipeline intelligence You will be responsible for ensuring that BAO’s sales pipeline is captured and maintained in a way that is simple, accurate and commercially useful. This means ensuring that the right information is available at the right time: where opportunities are coming from, what stage they are at, what they are worth, how likely they are to close, what type of work they represent, when they may land and what they may require from the wider team. You will use this information to present clear weekly, monthly, quarterly and annual sales updates, helping the Commercial Director and Managing Director understand pipeline health, forecast potential revenue, spot trends and make better commercial decisions. Over time, this insight should help inform BAO’s sales strategy, including which sectors, services, project types, retainers, events and marketing activities are generating the strongest commercial opportunities. 1. Contact database and targeted outbound activity The Head of Sales will also be responsible for building and maintaining a high-quality sales contact database. This database should support thoughtful, relevant and well-timed outbound activity. BAO is not looking for a volume-led cold sales approach. Instead, we want to build a more considered view of the brands, contacts, partners and opportunities that are genuinely aligned with our positioning, experience and ambitions. You will be expected to identify and organise relevant prospects, maintain useful contact information, track engagement and support selective outbound activity where there is a clear reason for BAO to start or develop a conversation. 1. Sales and marketing collaboration You will work cross-functionally with BAO’s marketing team to ensure that sales activity and marketing activity support one another. This may include identifying potential clients connected to BAO’s PR calendar, events, white papers, podcasts, thought leadership, partner activity and wider agency profile-building work. You will help ensure that commercial opportunities are captured from marketing activity, relevant prospects are followed up appropriately and insight from the sales pipeline informs future marketing focus. 1. Agency representation and industry events The Head of Sales may be expected to represent BAO externally at industry events in the UK and internationally. This could include attending eCommerce events, participating in panels or fireside chats, presenting on stage, contributing to partner-led events and speaking with prospective clients, partners and industry contacts. You should be comfortable acting as an ambassador for BAO: articulate, well-presented, commercially aware and able to communicate our perspective with confidence. This is not about performing a generic sales pitch. It is about representing the agency credibly, building trust and helping the right brands understand where BAO can add value. 1. Internal briefing and handover Winning the work is only part of the responsibility. The Head of Sales must also ensure that new projects and retainers are introduced smoothly to the internal team. You will be expected to brief in the context behind the opportunity, the client’s objectives, known sensitivities, agreed scope, commercial parameters and any important details gathered during the sales process. This handover is essential to maintaining BAO’s standards and ensuring the client’s experience remains consistent from sales through to delivery. What Success Looks Like Success in this role means BAO has a clear, well-managed and healthy sales pipeline, with suitable opportunities being progressed confidently and unsuitable opportunities being handled professionally. Over time, we would expect the Head of Sales to: • Become the day-to-day owner of BAO’s sales process., • Lead the majority of qualified new business conversations., • Maintain a clear, accurate and commercially useful sales pipeline., • Provide weekly, monthly, quarterly and annual sales reporting that supports decision-making., • Improve BAO’s ability to forecast new business revenue and understand pipeline health., • Improve the consistency and quality of proposal development., • Build and maintain a high-quality sales contact database., • Support selective outbound activity towards relevant, high-fit prospects., • Work closely with marketing to convert PR, events, podcasts, white papers and thought leadership activity into commercial opportunity., • Give the Commercial Director and Managing Director clear visibility of pipeline status, opportunity value, probability and timing., • Represent BAO confidently at meetings, pitches and relevant industry events., • Increase confidence across the team that new work has been scoped, sold and briefed in properly., • Help BAO win high-quality project and retainer clients that align with the agency’s positioning, values and capabilities. About You We are looking for someone with a strong blend of commercial ability, communication skills, eCommerce understanding and personal judgement. You will likely have: • Proven experience in a sales, commercial or new business role, ideally within an eCommerce, digital, creative or technical agency environment., • Experience managing a sales pipeline and progressing opportunities from enquiry to close., • Strong understanding of consultative sales and relationship-led business development., • Excellent written and verbal communication skills., • The ability to lead calls and meetings with confidence, clarity and professionalism., • Experience creating or contributing to proposals, scopes of work, commercial documents or pitch materials., • Strong commercial judgement and the ability to identify good-fit and poor-fit opportunities., • Enough technical understanding to discuss eCommerce requirements credibly with clients and internal specialists., • Experience maintaining a sales pipeline, CRM or equivalent system with accuracy and commercial discipline., • Ability to analyse sales information and present clear pipeline updates, forecasts and recommendations., • Experience building or managing a prospect/contact database., • Comfortable working with marketing teams to connect campaigns, content, events and thought leadership with commercial opportunity., • Confidence representing a business externally at client meetings, industry events or partner conversations., • High standards of personal presentation, whether in writing, on video calls or in person., • Strong organisational skills and attention to detail., • A measured, mature and emotionally intelligent approach to client relationships., • The ability to work independently while collaborating closely with a senior team., • UK-based availability, with flexibility to travel for client meetings, pitches and industry events where required. Desirable Experience The following would be advantageous, but not essential: • Experience working with Shopify Plus or another major eCommerce platform., • Experience selling project-based and/or retainer-based agency services., • Experience working with fashion, beauty, luxury, lifestyle or premium consumer brands., • Brand-side digital or eCommerce experience., • Familiarity with eCommerce technology stacks, integrations, migrations and replatforming projects., • Experience working with designers, developers, strategists, project managers and account managers to shape client recommendations., • Experience reporting on pipeline performance, lead source, conversion rate, sales cycle, average deal value or revenue forecast., • Experience working with agency marketing, PR, content or events teams to support lead generation., • Experience participating in webinars, podcasts, panels, fireside chats or industry events., • Existing relationships within the Shopify, eCommerce, fashion, beauty, luxury or premium retail ecosystem. Benefits • Highly competitive salary DOE, • 24 days of annual leave + 8 bank holidays, • +1 extra day per year served, • Training budget for courses or online training relevant to your role, • High-spec Apple equipment, • Opportunity to travel globally for key eCommerce industry events and client pitches, • Working with a primarily luxury, innovative and high-profile international client base, • No micro-management culture, • Remote working or office-based, or a combination of the two, depending on your location, • In-person and online social events throughout the year, • Clear career progression paths and a structured employee review process Application Process Join us in our quest to shape the future of eCommerce. Our application process is informal, beginning with an initial chat to get to know you. We avoid technical tests, focusing instead on aligning cultural and professional aspirations. Become part of our Carbon Positive workforce All BAO team members contribute to our carbon-positive initiative, planting trees to offset your carbon footprint, including your home, travel, and more. NO AGENCIES PLEASE - SERIOUSLY!

National Account Manager - South East England (Covering areas such as Oxford, Reading, Southampton, Brighton, and surrounding regions) Reports to: Head of Sales Location: Hybrid / Field-based across the South East of England Role Overview: We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For: • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return • Competitive Base Salary: £45,000 - £50,000 DOE, • Uncapped Commission Scheme, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 25 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Supply Chain Operations Coordinator We are currently recruiting for a Supply Chain Operations Coordinator to work based in Billericay, Essex on a full time, permanent basis. About us DCK Group a global leader in the design, supply of fashion jewellery and accessories. Here at DCK our people are central to everything we do. We are welcoming, friendly and have a culture that promotes learning and development from day one. Diversity, equality and inclusion are the core of who we are and reflect this in every aspect of our company culture, DCK DNA. It’s a great time to join DCK, we are looking for dynamic individuals who are as passionate about our business as we are, as it continues to flourish and grow. We offer a variety of benefits, including 25 days paid holiday plus bank holidays, flexible working hours - core hours of 10am - 4pm and 4pm finishes every Friday, Agile working, including WFH opportunities throughout the week and many more. Our Head Office is in Billericay, Essex with transport links to Central London, Stratford and Southend. We also offer free parking if you drive to us! Primary purpose: To be responsible for the development and leadership of the Supply Chain Operations Assistants and manage priorities and the team’s workload ensuring the delivery of high quality, productive and accurate operational support to the business, driving best practice and streamlined ways of working through implementing process improvements and training. Key responsibilities: Optimises the efficiency of the Supply Chain Operations and Logistics team, supporting operational excellence and driving efficient administration on the team - • Manage cross function administration to enhance efficiencies to all functions, collating and directing workflow, ensuring tasks are completed accurately and in a timely manner, • In depth understanding of all areas within Supply Chain Operations and Logistics team, able to support the admin pool as necessary, • Provide admin support for complex or difficult tasks utilising wider business knowledge to complete the task, • Manage fines process ensuring that all fines are loaded correctly resolving any queries as required, • Super User on WFX making amends to the system as required, • Monitor system governance (running reports to ensure that all data is captured and accurate e.g. card types / colour / size etc and ensuring teams make the necessary corrections), • Managing setting up packing codes on WFX as directed by the Packaging Supervisor, • Critical path management, ensuring that testing / commitment and supply chain deadlines are met, • Act as first point of escalation for the admin team, • Lead Supply Chain Operations admin meetings ensuring that the team are clear on priorities and rationale behind workload, • Develop Supply Chain Operations Assistants ensuring they have the knowledge, skills, tools and support to complete the relevant admin tasks, • Ensure that admin SLA’s and KPI’s are maintained, • Ensure that Brand PO’s are raised accurately and that any issues are discussed with the brand and rectified prior to the PO being raised, • Act as the main point of contact between the brand teams and the Supply Chain Operations Admins Ad-hoc - Support with onboarding new suppliers as and when required Support with on-boarding of new brands where required Support with new business opportunities as and when required Communication & Culture- role models efficient communication at all levels creating an inclusive and warm culture in line with the DCK DNA - Establishes clear and engaging communication routines with colleagues at all levels, to encourage a culture of transparency, accessibility, regularity, and clear direction. Acts as a technical visionary and specialist who inspires innovation and instills commerciality in every decision made. Routinely reviews process and systems for innovation and commerciality. Supports the establishment of a warm and supportive culture within the team, has awareness of team environment and behaviors, and actively assists with areas of concern. Acts as a DCK role model. People- role models the DCK DNA, driving own development and building strong relationships - Supports the teams to deliver consistent standards & improved performance through positive engagement. Provide guidance to the Commercial Operations team, including training and motivation of the team, optimizing productivity of individuals and collective work performance. Champion team spirit and support the team to achieve their KPI’s celebrating success along the way. Passionate about your own & your team’s development – driving your own development and providing guidance to the team. Build and maintain strong relationships across business functions, improving communication flow across brands. Skills and qualifications: Prioritization Organization Critical Path Management Communication – written and verbal Managing deadlines Resilience Negotiation and Influencing Please send updated CV to apply! Your application has been successfully submitted! _

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

THE COMPANY With offices in Brighton and Skopje, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands. Sopro revolutionised prospecting when we started ten years ago, and we continue to operate at the cutting edge. Our technology, data, processes and people mean there’s nothing quite like Sopro. We’ve evolved from our initial focus on email prospecting, and we now offer a fully managed, totally synchronised, sales engagement service. Our relentless focus on innovation makes it an exciting time for our clients, and our staff. Sopro is committed to providing an inclusive, rewarding and fun place to work, and in 2021 won Best Place to Work at the UK Business Awards. THE ROLE Within the Finance department, we’re looking for a Head of Finance (12-month maternity-leave cover) who will steer our group’s financial strategy end-to-end - partnering with the CEO and senior leadership, delivering crystal-clear reporting and analysis, safeguarding cashflow, and empowering a high-performing finance team to drive smart, scalable growth. KEY RESPONSIBILITIES • Partner with the CEO and SMT to provide financial insight and support decision-making, • Preparation of the consolidated monthly group management accounts, • Monthly P&L reporting, with commentary and variance analysis to facilitate understanding by the owners & SMT on group performance, • Maintain forecasts and weekly/monthly KPI reporting, • Oversee payroll, VAT returns, month end journals, accounts payable and accounts receivable, • Responsible for the monthly sales commissions, • Lead cost control initiatives and identify opportunities for operational efficiencies, • Overseeing annual statutory reporting, including liaising with external advisors, • Treasury and cashflow management, reporting and forecasting, • Financial analysis to aid key commercial decision making across areas such as recruitment, marketing & IT spend, • Maintain a high level of financial procedures and controls whilst ensuring compliance with statutory, regulatory and tax requirements, • Manage & support the finance team as well as representing finance at internal meetings, whilst helping to approve financial literacy across departments, • Lead by example to develop an environment of trust, maturity and positivity within the workplace, ensuring a motivated and happy team ABOUT YOU 5+ years post qualification experience (ACA, ACCA, CIMA) Strong understanding of financial reporting standards, management accounting, and cash flow forecasting Proficient with financial software (ideally Xero) and strong excel/ data analysis skills Excellent communication and team leadership skills Experience in SMEs, ideally with exposure to scaling businesses or private equity environments Self-starter with ability to improve existing processes ABOUT US We’re the people behind the prospects. For all the clever tech, what makes the Sopro service stand out is the people. As we like to tell our clients, we’re a team not a tool. Our values permeate Sopro Group through our behaviours, not only as people but across the business. We invest in our people, their development, our products and our working environment. We are ambitious, not only as a business but by encouraging passionate and imaginative collaboration. We are people who are proud of our identity and celebrate each other’s successes, whilst giving back to our local communities. We are open and transparent, with our clients and our people – each team member has a voice, and we ensure it is heard! WHAT WE OFFER At Sopro we invest in our people – they are what makes our company great and we work hard to make sure that everyone feels like a valued member of the team. Some of the perks we offer: Career progression plan – Well-structured career progression path supported by regular 360-degree feedback. Company profit sharing – We believe in sharing in our success, as such we’ll reward your loyalty by sharing 10% of the company’s net profit with employees. 25 Days Annual leave - We recognise that annual leave goes way beyond being a ‘perk’, it’s a health and wellbeing essential, which is why we offer 25 days annual leave plus bank holidays. 25 days not right for you? You also have the option to buy/sell holiday. Health Cash Plan (reclaim costs for dental, physiotherapy, osteopathy and optical care) A range of tax-efficient salary sacrifice schemes including, electric vehicles, Cycle2Work, childcare and groceries Financial wellbeing platform - access to financial advisors and a range of retail discounts Learning and Development – A learning platform to encourage you in personal and professional growth additionally supported by mentorship, external training, and certification when needed. Hybrid working - 3 days from home, 2 days in the office, and if you want to come every day – you surely can! Wellbeing package adapted to the needs of our people. Regular sports, social activities, and lots of healthy snacks. Your work matters – We have an open door policy and value your opinion. Ideas are heard and genuinely considered. Your application has been successfully submitted! _

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

Location: We work across England, with offices currently in Manchester, Liverpool, Leeds, Bolton, Southport, Newcastle, Reading, Birmingham, Northampton and Cambridge. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices. Fletchers Group has a fantastic opportunity to join our growing team. Are you ready to play a pivotal role in shaping the future of our business? Fletchers Group is currently experiencing a period of growth. With acquisitions of varying size, we are now looking to enhance our Mergers & Acquisitions team to ensure a seamless integration & positive experience for our new colleagues. As a People Partner - Mergers & Acquisitions (M&A) you'll be at the heart of our dynamic M&A team, driving the successful integration of people workstreams across acquisition projects. From due diligence to post‑deal execution, you’ll ensure a seamless transition, collaborating with stakeholders to align cultures, policies, org design and ensuring we have a clear comms and engagement plan in place, working closely with our COEs. If you thrive in a fast‑paced, multidisciplinary environment and have a passion for delivering people‑focused M&A solutions, we want to hear from you! • Support all People/HR/employment law issues arising during Fletchers’ M&A activity, from due diligence of employment matters to integration and harmonisation, • Provide People/HR expertise to the multidisciplinary integration team for each M&A project., • Support the delivery of the People integration plan for each business acquisition, • Support the design and delivery of the agreed plan for each M&A integration project, including co‑ordination and follow‑up of all actions., • Contribute to the development of bespoke People materials (letters, benefits documents etc) required for each M&A integration., • Support operational managers with People issues before, during and throughout the integration process., • Support the weekly engagement and comms activities, working closely with our COE and M&A leaders, • Work collaboratively and proactively with Fletchers’ People Leadership Team to ensure consistency of approach to each Acquisition, whilst also sharing “Lessons Learned” to ensure continuous improvement and best colleague experience, • Manage the people impact assessment of each acquisition outlining key changes for colleagues through data analysis, • Support the Head of People – M&A in maintaining a smooth, well‑structured project plan, • Broad generalist HR/People knowledge and experience, including general employment law, TUPE, remuneration, talent management, employee relations and organisational development, • Excellent analytical skills with the ability to review and interpret large amounts of data, • Prior experience of managing comms and engagement activities throughout a project lifecycle, • Strong stakeholder management experience with multidisciplinary professional groups of varying levels of seniority, • A proactive approach, with the ability to identify issues and design solutions independently, • Strong project management and organisation skills; able to work effectively across multiple projects at once, • An advanced user of Microsoft Excel, • Excellent written and verbal communication skills, • Tech‑savvy – able to get the best out of new and existing technologies, • Proven ability to respect confidentiality and commercial sensitivity, • A legal sector background is not required, however experience of working in professional services would be beneficial., • Has a solid HR/People foundation and is now looking to develop deeper experience in projects and M&A, • Loves solving problems, spotting risks, and bringing order to complexity, • Thrives in a dynamic, fast‑moving environment where change is constant, • Is curious, driven, and eager to learn and grow in a supportive team, • Values collaborative working and brings a can‑do attitude, • Is excited by the opportunity to play a hands‑on role in the growth and transformation of a leading legal business, • 35 hours working week, • Hybrid/flexible, agile working environment with a positive work‑life balance, • Bonus scheme (subject to targets being met), • 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment, • Pension scheme with tax‑efficient salary sacrifice option, • Life Assurance Policy, • Medicash policy to cover some dental, optical and other medical expenses, • Company sick pay, • Enhanced Maternity, Paternity and IVF schemes, • Varied calendar of funded company social events, • Monthly voucher awards for winning nominees We reserve the right to close this role before the date specified depending on the calibre and volume of candidates. Please apply today! #J-18808-Ljbffr

People Change & Talent Specialist Hybrid – Leeds (Garforth) 1 day a week in the officeFull time 37.5 hours or Part time 28 hours over 4 days (salary pro rata)£46,000 - £50,000 per annum (depending on experience) + benefits Hello from Bspoke Insurance Group!We know you’ll likely search for us before applying, so we’ll keep this short.The Bspoke Group provides insurance solutions tailored for an evolving world. We’re proud to have been awarded MGA of the year in the National Insurance Awards 2025.Our vision is to offer niche products through multiple distribution channels, whilst maintaining our specialist trademark. We’re rapidly growing, and that’s where you come in. Why join Bspoke?Joining Bspoke means more than just having a job. We don’t follow the usual corporate path – instead, we embrace a dynamic and non-traditional approach. We’re a driven, passionate team that’s genuinely excited about what we do, and we’re proud of it. Delivering exceptional experiences for both our colleagues and customers starts with ensuring a fantastic experience for our team. Our values serve as a compass reflect our Group’s core principles and ethics, to enable us to deliver the best outcomes for our colleagues. Here’s a snapshot of our values, so you can see what we’re all about: Relentlessly collaborate, defeated by nothing, proud to be ambitious, agile at our core and we are our people. Role overviewThe People Change & Talent Specialist plays a pivotal, dual-focused role in shaping our workforce by balancing strategic organisational projects with proactive talent acquisition.The role serves as a key driver for broader people initiatives, organisational evolution, succession planning, and talent delivery. Partnering closely with leaders across the business, you will champion strategic change initiatives and future-focused workforce design. This includes identifying future capability needs, mapping robust internal succession pathways, and supporting structural developments to optimise our teams. You will ensure our people processes reflect our values while driving long-term resilience and capability.Alongside these project initiatives, the role oversees talent acquisition - attracting, assessing, and hiring high-calibre candidates who align with our goals and culture, ensuring a seamless journey and a brilliant candidate experience throughout. This role will be around 40% talent acquisition and 60% people / organisational change projects Key Accountabilities Strategic Change & People ProjectsLead and support key People projects, managing scope, timelines, and implementation to drive operational efficiency and improve colleague experience.Partner with leadership to design and execute strategic change initiatives, ensuring workforce structures remain agile, efficient, and aligned with business goals.Facilitate smooth organisational transitions, supporting leaders and teams through restructures, consultation processes and change with empathy, fairness, and clarity. Workforce Planning & SuccessionCollaborate with People Partners and business leaders to identify critical roles, key succession risks, and future capability needs.Map internal talent and career pathways to build robust succession frameworks, talent matrices, and internal mobility opportunities.Inform workforce decision-making by sharing market insights, capability trends, and talent development best practices with hiring managers. Talent Acquisition & DeliveryBuild proactive talent pipelines (both internal and external) and design targeted sourcing strategies to meet current and future resourcing needs.Deliver end-to-end recruitment from requisition to onboarding, ensuring cost-conscious, high-calibre hiring that aligns with company culture.Champion our employer brand, leveraging digital channels, job adverts, and industry networks to promote the organisation as an employer of choice. Candidate & Colleague ExperienceDeliver a seamless candidate journey, ensuring a welcoming, communicative, and values-led interview experience for all applicants.Support engagement and culture initiatives, enhancing feedback loops and colleague connection, particularly during periods of organisational change.Drive Group-wide Diversity, Equity & Inclusion (DEI) initiatives to foster an inclusive workplace where diverse perspectives are valued. Governance & AnalyticsGuide People Operations to ensure all recruitment, project outputs, and organisational change records remain accurate and legally compliant.Track, analyse, and report on key People metrics across talent delivery and project outcomes to inform senior leadership and measure success. Skills And KnowledgeEssentialPractical knowledge of people change principles, including hands-on understanding of formal consultation processes, with the ability to support leaders through team transitions, process improvements, and structural changes.Strong hands-on sourcing skills, including direct search, networking, ATS management, and social media recruiting.Excellent relationship-building skills with a collaborative, client-focused mindset and a commitment to delivering a high-quality candidate and colleague experience.Solid understanding of UK employment law, GDPR, statutory change/consultation guidelines, and recruitment compliance, with the ability to maintain accurate records and fair processes.Proficient in using ATS platforms, HR systems, and MS Office tools (Excel/PowerPoint), with the ability to track, analyse, and report on key People metrics.Good understanding of Diversity, Equity & Inclusion (DEI) best practices and how to embed them across candidate and employee journeys. DesirableFamiliarity with succession planning models, talent mapping, and internal mobility frameworks.Experience leveraging employer branding and marketing approaches to enhance candidate attraction and engagement.Understanding of shifting skill demands and trends within regulated sectors (e.g. Financial Services). Experience and Qualifications EssentialProven track record in People Initiatives, including consultation processes, restructures and strategic people projects.Solid experience managing end-to-end direct recruitment pipelines, head hunting and candidate journeys across varied roles. DesirableProven experience designing and embedding internal succession planning and talent matrix frameworks.Proven experience working within the Financial Sector, with a solid understanding of recruiting and managing change within a highly regulated environment.CIPD Level 5 qualification (or equivalent professional HR qualification). Sounds like you?We at Bspoke are ready so if this role sounds like you apply today. If we’re lucky to be inundated with quality applications we may close the application early, so what are you waiting for?

Our Yorkshire based client are looking to expand and require a Head of Audit to lead and grow its audit function. This senior role has responsibility for audit strategy, quality, team leadership, and commercial performance, working closely with the senior leadership team. The role combines technical oversight, people management, and client engagement. The successful candidate will be a Responsible Individual, signing audit reports and overseeing a varied portfolio across owner-managed businesses and the not-for-profit sector. • Lead audit strategy aligned to wider business objectives, • Manage and develop a high-performing audit team, • Ensure audit quality, compliance, and risk management, • Act as a trusted adviser to key clients, • Drive innovation and efficiency in audit delivery, • Oversee departmental performance and KPIs, • ACA/ACCA qualified (or equivalent) Responsible Individual, • 10+ years' audit experience in practice, • Strong technical expertise (UK GAAP, IFRS, ISAs), • Proven senior leader with commercial and client-facing skills, • Competitive six-figure salary plus bonus, • Equity participation opportunity, • Flexible working and attractive benefits, • Supportive culture with ongoing development Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer. #J-18808-Ljbffr

A prominent pension management organization located in Leeds is seeking a Head of Permanent Delivery to support their people strategy. The ideal candidate will develop an inclusive culture and support effective leadership while managing HR functions. You should possess strong HR expertise, excellent communication skills, and a proven track record in performance management. This is a full-time position requiring mid-senior level experience in Human Resources. The role offers an opportunity to make a significant impact on organizational culture and employee engagement. #J-18808-Ljbffr

Ardent is the UK’s leading provider of land, consent management, and stakeholder engagement services, supporting major infrastructure and regeneration from concept to delivery. The Head of Strategic Growth for the Utilities Sector will drive revenue growth and market share across electricity, water, gas, hydrogen, and carbon capture. You will build senior client relationships, shape sector strategies, and raise Ardent’s profile at industry events across the UK and Ireland, with Manchester, Leeds #J-18808-Ljbffr

Eyzon are delighted to be partnering with EPUKI to appoint their new Head of Reward. EPUKI is the UK division of (EPH), a leading European energy group. Established in 2015, EPUKI owns, operates, and develops a diverse portfolio of gas, biomass, and flexible electricity generation assets across the UK and Ireland, playing a key role in supporting the transition to a low‑carbon energy future. This role is based in their modern Leeds office at Thorpe Park and offers a hybrid working model while supporting reward strategy across the UK and Ireland. It is a fantastic opportunity to lead and shape the total reward strategy in a growing organisation of over 550 employees, overseeing pay structures, benefits, and incentives to ensure competitive and consistent frameworks that support attraction, retention, and engagement. • Lead and shape the total reward strategy across the UK and Ireland., • Oversee pay structures, benefits, and incentives., • Ensure competitive and consistent frameworks to support attraction, retention, and engagement., • Partner with senior stakeholders across HR, Finance, Generation, ExCo, and RemCo to deliver both strategic direction and hands‑on execution., • Modernise reward processes and enhance analytics., • Support business growth through M&A and new projects. If you’re a proactive reward professional who enjoys a mix of strategy and delivery in a fast‑paced, collaborative environment, we’d love to hear from you. • Mid‑Senior level, • Full‑time, • Human Resources, • Electric Power Generation Please do get in touch with Danielle Reynolds: danielle@eyzon.co.uk. Any direct or third‑party applications will be forwarded to Eyzon. #J-18808-Ljbffr

Role: Project Delivery Lead (Customer Onboarding Team) Contract type: Permanent / Full-Time Reason for role: Growth Hybrid Role: remote role with paid travel to client sites / Leeds head office when required Salary: £35,000 – £50,000 per annum depending on experience Standard Working Hours: 9:00-5:30pm Monday-Friday About eviFile eviFile is a digital transformation platform that works with clients to digitise and manage complex processes, delivering real-time results, compliant data flows and powerful visual insights to drive performance. We are a forward thinking and innovative SaaS provider, working across multiple sectors including Rail, Construction and Renewables. We are a growing, scale-up business and we’re on an exciting journey with big plans. As a result, we have a number of key roles that we are recruiting against which will play a key part in our continued growth. Our headquarters are in Leeds City Centre, but we operate remote working with travel to our/client offices when required (covered under expenses). Our objective is to recruit the right talent for our business, so we are flexible on your location, but you will be expected to be flexible in your willingness to travel. We see this as a major benefit to working with us. What we do We believe our approach to customer onboarding and SaaS implementation stands us out from the rest. With the use of our code-free control panel, sites can be quickly configured and continuously improved. Clients can be trained to manage their own sites and solutions, but we also provide professional services to support their continued digital growth. We work seamlessly with our clients to onboard and deliver the digitalisation of projects and processes through: Onsite or Digital Workshops - to digest our client’s requirements and processes. Scoping of Solutions – identifying how this process will translate into our software. Site Configuration – using our code free control panel to build digital solutions. Client Playbacks and Iterative Configuration – working with client stakeholders to refine the build and deliver the completed solution. Power BI Reporting – we scope and deliver embedded Power BI reporting on the client eviFile site to visualize the data and provide insights on key metrics. Deployment Support and Training – tailored to the client, we may be onsite to support the rollout and training of a new solution or do this remotely with online sessions and the creation of training content. Post Deployment Support – working closely with the dedicated account manager, conducting proactive site reviews, managing our 24/7 Service Desk and regular governance sessions with our clients. What we need We are looking for a Project Delivery Lead with a Business Analyst / Process Orientated approach to work within our Customer Onboarding Configuration team. We need someone who is keen to work with our clients and understand their internal processes, how they deliver something from cradle to grave. Someone who is not afraid to ask the ‘silly’ questions, so that we can effectively translate those requirements into a digital process within our platform. Project Management of each solution, leading customers through the process is also critical. The role will predominantly be a mixture of client facing and configuration work, conducting workshops as well as building the digital solutions to deliver projects. This role will focus on the front end of the project implementation journey, supporting our sales team with scoping, leading the site build and project delivery phase, and supporting the training and deployment of each solution. We are a small but mighty team looking to expand and deliver even better service to our clients, so while this will be the focus of the role, our employees wear many hats and you will be expected to be flexible and support with other activities within the team when required. This might include tasks such as monitoring our service desk, delivering training and supporting other areas of the business. Requirements of the Role • Business Analysis / Process Mapping skills and experience required., • Built environment knowledge essential, • Experience in SaaS delivery is important, • Excellent and proven verbal and written communication skills., • Customer focused communication skills – this role will support one of our key accounts, • Ability to work independently as well as part of a team., • A self-motivated and proactive approach to deliver an excellent service and continuously improve our processes., • Strong attention to detail and focus on quality., • Excellent organisational skills and diary management, juggling a variety of competing tasks, priorities and deadlines., • Strong ownerships skills managing projects, tasks, issues to resolution., • Willingness to travel as required. (typically, on average 2-4 times per month)., • Exposure to a SaaS type platform or be able demonstrate competency in the ability to work within them. Desirable but NOT essential • Experience of Project delivery solution (Wrike or similar), • Experience of a Service Desk solution (Jira, DevOps or similar), • Product / platform training experience would be beneficial, • Clean UK Driving License Your responsibilities • Gain a good understanding of the eviFile solution to support implementation alongside our clients., • Supporting our sales team with site builds and technical demonstrations., • Provide assistance in scoping new work for new and existing clients., • Supporting the Implementation Team to develop and update existing delivery plans to assist with the implementation process for new and existing clients. The goal is to ensure all projects are completed on time and meet or exceed client expectations., • Configure new eviFile sites/solutions for clients using the code-free control panel., • Conduct client workshops, playing back solutions and managing iterative feedback and updates to the solution., • Complete report scoping for solutions (typically on Microsoft PowerPoint or Canva) with supporting requirement documentation for our Data Analytics team to build., • Provide assistance within the Implementation team when training clients in the use of the eviFile product., • Provide administration support when preparing training resources to new and existing clients., • Provide support to clients through the Support Desk and where necessary escalate more technical or complex queries to the relevant team for resolution., • Recommended but not mandatory – provide support to clients through our service desk (Jira) out of hours on call on a rota (additional compensation for on call rota and support)., • Maintain accurate Governance details post every client engagement using our bespoke inhouse timesheet solution to track account service time., • Provide any notable weekly updates on key client deliverables to feed weekly client reporting., • Respond to requests for assistance from clients, post deployment - go live., • Travel when required to meet clients onsite or participate in team strategy days. (on average 2-4 times per month)., • Arrange your own travel/accommodation and reclaim in expenses (monthly – large purchases can be arranged through the company account). About you Our values underpin everything we do and so we’d want you to feel comfortable that you align with these – innovation, progressive, one team, excellence, curiosity. You will be flexible, ambitious, target driven, have an eye for detail and be data focused. You will enjoy solving complex problems and thrive on a “what next” style of working. If you enjoy an innovative, fast paced yet informal working environment with limited hierarchy then this could be the role for you. We want you to work proactively with the team and to be able to identify your own growth areas and manage your own development plan with the support of your performance manager. For this role, it is important that you are able to operate in a small business environment which is technology focused. Who you will work with You will report to the Head of Customer Onboarding and will work alongside a small but growing team of peers. You will also work closely with other teams in the business such as Sales, Data Analytics, Product, Development and Leadership teams so you will have a wide exposure to other business operations. What is in it for you? We pride ourselves on being able to individualise and quickly refine and adapt our employee value proposition at regular intervals. This includes reward and recognition, learning and career development, work environment and culture. We will talk to you further about our EVP should you decide to apply for this role and be shortlisted for interview. We pay competitive salaries and below are some of the benefits that you can expect; 25 days paid annual leave Additional day off for your Birthday (or nearest week day) Company laptop and tablet Travel expenses paid Access to Perkbox – our employee reward and recognition platform Bright HR platform access with further access to discounts and E-learning at your fingertips Gym membership discounts (through the above platforms) Simply Health cashback scheme Employee Assistance programme Hybrid working – you can work anywhere within reason! Flexible working Team away days / social event (aim for quarterly but at least bi-annual) We are committed to building exceptional high-performing teams that are diverse and inclusive. We truly believe that the best teams are made up of an array of skills and backgrounds, so we work hard to build this into our recruitment strategies and then through everything we do at eviFile. We welcome and are happy to discuss any individual needs that you may have as the recruitment process progresses.

What you’ll be doing As a senior business analyst you will be instrumental in helping our clients understand the problem they are trying to solve. You will be asking the question “why?” to truly understand our client’s problems and help define an analysis approach that gets the best results, tailoring your approach to fit the need. At Answer you will be a key asset to our constantly growing Business Analysis Practice: Working on initiatives to push the practice forward, whilst keeping an ear to the ground and sharing developments in the external analysis environment. What you’ll bring to Answer • Utilisation and advisory experience of industry-standard analysis skills and techniques within the business change and software development life-cycles., • Expertise in discovery phase activities, comfortable working with ambiguity, and the ability to shape and clarify needs in order to agree scope, manage requirements and backlogs, and structure statements of work., • Ability to drive the functional integrity of the overall solution, ensuring that all key elements of the business case are prioritised and satisfied by the business requirements., • Excellent interpersonal skills - articulate and engaging, and able to communicate effectively and confidently with stakeholders at all levels, • Presentation capabilities which can transform complex ideas into clear narratives, tailored to your audience., • Demonstrable commercial acumen, ensuring value is understood and scope and requirements are managed and align to this, when making decisions or recommending actions., • A natural inquisitiveness with the ability to question others, collaborate, shape and confirm ideas and solve problems creatively., • Ability to lead and mentor other business analysts, play a role in our Academy, and provide direction and guidance to stakeholders and project teams. It would be great if you also had experience in some of these, but if not we’ll help you with them • Experience of delivering projects through a range of software development methodologies., • Experience in practice of Lean / Systems Thinking JTBD / VMOST., • Experience in a number of business sectors and industries, if you’ve worked in Healthcare or have a passion for Healthcare tech that would be great! The perks of being at Answer We’re an Employee-Owned Company. After 12 months you will be part of the ownership of Answer through the Employee Ownership Trust; a major factor in driving engagement, retention and growth for our people. • Competitive salary, • Flexible annual leave (buy/sell and carry forward), • Twice-yearly income tax-free bonus based on company performance, as a reward for being part of our EOT journey, • Continuous training and development - if you want to learn, we’ll provide the support you need, • Flexible Pension - we match your on contributions up to 5%, • A flexible healthcare cash plan so you can fund the care you value most, • A packed social calendar including; Christmas party and Summer away days, monthly and quarterly company team socials., • Free parking at Head Offices in central Leeds, plus Cycle2Work & Green Car Lease schemes to help get you here, • The chance to give back – get involved nationally and regionally with partnerships to get people from different backgrounds into tech, as well as lots of charity and community events, • Hybrid and flexible working – you can vary your working when and where you work, to allow you to collaborate better, feed your creativity, and take the time and space to focus when you need to Diversity and Inclusion At Answer we proudly embrace diversity and inclusion - we want to create a safe environment for everyone to bring their true selves to work. We will do everything we can to support your application; if you require any adjustments to be made to your application or interview process please speak to our recruitment team. A bit more about us Answer Digital is a highly successful digital transformation consultancy headquartered in Leeds. We’re a company on a fast growth trajectory with a reputation of delivering large-scale, operational critical solutions. People are at the heart of everything we do - so much so we’re owned by our people. It sets us apart from most digital businesses you’ll meet and defines our culture and values. Our people are invested in everything we do, because we are invested in them. Don't believe us? Well check out our glassdoor and here what our people have to say!