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Head Teacher Contract: Full-Time Term Time Only Salary: £50,000 to £60,000 dependent on experience Additional Benefits: Professional Development opportunities, Enhanced pension scheme, Free on-site parking, CPD through internal and external providers, Salary sacrifice schemes, Life Insurance x 2, Employee Discount Scheme & Medical Cash Plan Opening Date: Projected opening date September 2026 Are you a compassionate and dedicated educational leader? Do you have a passion for supporting students with special educational needs (SEN)? We are seeking an exceptional Head Teacher to lead our nurturing and inclusive school community. About the School Located in Kinver, Stourbridge, Dunsley Hall School offers a capacity of up to 100 pupils and safe and supportive environments for pupils from 5 to 16 years old with a range of complex needs. We believe in fostering a positive and supportive environment where every child feels valued, respected, and empowered. Our commitment to a holistic approach ensures that academic progress is complemented by emotional well-being and personal growth. Our School will form part of the Polaris Community alongside our current growing portfolio of schools across the UK, which are all rated by Ofsted Good or Outstanding. The Polaris Community have been passionately improving the lives of young people for over 30 years. We're also incredibly proud that 100% of our Education services have been rated as Good or Outstanding by Ofsted. About you As the Head Teacher, you will be a forward-thinking leader, who will play a pivotal role in building a new team and shaping the educational experience for our students. Key Responsibilities Educational Leadership: Develop and implement a vision that aligns with our ethos of the Polaris Community embracing compassion, inclusion, and personalized learning. Be able to lead the school to consistently meet the requirements of the Independent School Standards and the Education Inspection Framework. Safeguarding; Acting as the Designated Safeguarding lead and collaborating with safeguarding partners, manage and report all concerns appropriately and put in place policies and procedures to develop a robust safeguarding culture in the school. Curriculum Enhancement: Adapt and tailor the curriculum to meet the diverse needs of our students, ensuring a stimulating and engaging learning journey preparing pupils for next step. Pastoral Care and SEN Advocacy: Champion a nurturing pastoral approach, emphasizing emotional well-being, mental health, and social development. Advocate for the rights and needs of our SEN students, aligned with EHCP objectives, within the wider educational community. Staff Development: Support and mentor staff, promoting continuous professional growth and fostering a collaborative team spirit. Community Engagement: Build strong relationships with parents, carers, and external partners to create a cohesive support network, ensuring the growth and development of the school. Qualifications and Experience: • Qualified Teacher Status (QTS) with Primary/Secondary teaching experience., • Suitable First degree and /or NPQH ( not essential), • Experience working with SEN students and a deep understanding of their unique requirements. Join us on this exciting journey to make a difference in the lives of vulnerable children. If you have any questions or would like to discuss this role further, please contact Zoe Chittenden 07920 212308 PandoLogic. Category:Education, Keywords:Head Teacher, Location:Dudley, ENG-DY1 1AF

£40,000 - £45,000 plus car allowance We’re Centrick — residential property experts with a clear mission: to make lives better, every day. Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities. What you’ll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply. Client Engagement & Relationship Management • Serve as the primary liaison for key clients, ensuring consistent communication and relationship development., • Manage client expectations and maintain agreed service levels., • Monitor service performance against SLAs and proactively address issues., • Handle escalations promptly, ensuring resolution and client satisfaction., • Support complaint resolution processes in collaboration with internal teams., • Prepare and deliver accurate reports on service performance, client feedback, and operational metrics., • Support the B&EM Director and Head of Client Relationships with operational requirements and day-to-day needs. What you need to succeed • Proven experience in client relationship management within property, facilities, or estate management sectors., • Strong communication and interpersonal skills with the ability to build trust and rapport., • Excellent problem-solving and conflict resolution abilities., • Competence in reporting, data analysis, and presentation., • Ability to manage multiple priorities and work collaboratively across teams. Why join us? • Time to Recharge: 25 days’ holiday plus bank holidays, • Future Security: Enhanced pension scheme based on role, • Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards, • Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support, • Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most, • Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally, • Mental Health Support: 24/7 mental health services, • Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way, • Giving Back: One volunteer day annually to support a charity or cause close to your heart, • Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.

Principal Recruitment Consultant Investigo Recruitment Flexible Basic Salary + commission up to 42.5% Birmingham (hybrid, 4.5 day work week) Investigo are market leaders in recruiting into multiple specialisms. In this role you will be a part of our Birmingham Technology Practice. We have an entrepreneurial spirit where you will have the chance to build your own recruitment business within a business. This is an opportunity for a recruitment consultant with 3 years or more, of technology recruitment experience, who wants to join a consultative and high performing company where you will get the support and development to excel your recruitment career. We are hiring as part of our global growth across our group, The IN Group, as we work towards our next wealth creation event. The Role: You will be handing the entire candidate life cycle from initial contact to aftercare. Over all you will be focused on delivering timely, ongoing performance with energy, taking accountability for the right outcomes. This includes: • Candidate identification and interviews, • Growing a team in future, • Advising and feeding back to candidates, • Attending client meetings, • New business development, • Market mapping of specific candidate pools and head hunting from these, • Lead generation through relationship building, • Communicating with clarity, conviction and enthusiasm, supporting principles of fairness of opportunity for What we are looking for: This is an opportunity for an experienced technology recruitment consultant with 3 years or more experience recruiting into technology positions. The ideal person will: • Have experience in communicating with people in a professional setting, • Ideally you will have 3 years or more of technology recruitment experience, ideally within the contract technology market, • Driven and motivated to work in a fast paced environment, • You want to be a part of a high performing agency that is culture lead and values every single member of the team, • Have excellent communication and level of professionalism, • You would like to be an individual billing consultant or grow a team in future Career Progression and Training: You will begin your role with Investigo with full end to end recruitment training to develop on your already established knowledge. You will have the support of your team and our learning and development function. This includes: • 121 training with your team and manager, • In person, bespoke training programmes to your desk and area you recruit into, • Online models to bolster your learning, • Leadership specific training We are an ambitious bunch. And we do whatever it takes to help our people reach their full potential. There are no limits to what you can do, or how quickly, and we’ll support you every step of the way. Steps in progression below: • Principal Consultant, • Manager, • Associate Director, • Director Benefits: Everyone has different circumstances, different priorities and different passions. And, whatever they are, we believe everyone should feel happy and empowered to do their best work. Benefits include: • A market leading commission structure of up to 42.5%, • Long term incentive plan (LTIP) at leadership level, an annual bonus on top of commission, • We take high achievers on regular international trips, • We have a generous referral scheme for talent you recommend to us, • Commission earnt for simply for passing on a business lead to another team or consultant, • Hybrid working with our flexible working policy, • We have our own set of Peloton bikes, • We offer private health insurance, eye tests, discounted gym memberships and more, • Wellbeing initiatives, from yoga and martial arts to morning raves and speaker sessions, • Our calendar is jam-packed with social events, from summer conferences to family parties, • Wellbeing and Engagement committee, • We love to give back - last year we raised £92,000 for charity through our Big Investigo Give initiative

Role: Delivery Head / Head of Delivery (Ref: 194944) Location: Midlands Type: Permanent Salary: £90,000 – £120,000 + Benefits Role Overview Are you looking for a role where you can lead meaningful, large-scale change rather than just deliver projects? We are seeking a Head of Delivery to join an expanding team! You will lead complex transformation programmes, develop delivery standards and capability, and ensure the business is known for excellence in execution as well as insight. This is a hands-on programme leadership role suited to someone who thrives in fast-paced environments, is comfortable with ambiguity, and enjoys turning strategy into reality. You will be working alongside senior stakeholders to scale delivery capability while maintaining a highly personal, outcomes-focused client experience. As the ideal candidate you will have Gas or Energy related experience. Key Responsibilities Delivery Leadership & Client Impact • Lead the delivery of large-scale operational transformation and change programmes across the client portfolio., • Ensure programmes deliver measurable outcomes aligned to client strategy, performance, and change objectives., • Shape and lead transformation initiatives covering operating model design, process improvement, ways of working, governance, and change adoption, various digital transformations and more, • Ensure change is embedded through effective change management, capability uplift, and behavioural alignment., • Define and continuously improve the organisations delivery frameworks, methodologies, and quality standards., • Ensure consistency of delivery approach while allowing flexibility to tailor to client needs., • Oversee risk management, financial performance, and delivery governance across engagements. Experience • Significant experience leading operational transformation and change programmes, ideally within a consultancy or complex enterprise environment., • Utilities or adjacent industry experience is highly beneficial, • Proven track record of delivering large, multi-workstream programmes with tangible business outcomes., • Strong experience operating at senior stakeholder level, including C-suite engagement., • Deep understanding of operational transformation, change management, and programme delivery., • Strong commercial acumen, including managing budgets, margins, and delivery risk., • Excellent leadership, coaching, and people development skills., • Pragmatic, outcomes-focused approach with the ability to cut through complexity., • Passionate about delivering change that genuinely improves organisations., • Comfortable operating in ambiguity and fast-growing environments., • Collaborative, values-led leader who sets the tone for delivery excellence., • Resilient, adaptable, and accountable. Please contact

Jewellery Quarter Bullion – Customer Service Manager Location: Birmingham, Office-based Contract: Permanent, Full Time (37.5 hours per week) Salary: £40,000 - £50,000 dependent on experience + bonus Package & Benefits • Bonus: Up to 30%, • Holiday: 25 days holiday plus 8 bank holidays (with option to buy up to 5 additional days), • Onsite Gym, • Health and wellbeing programme, • Employee and store discount Office-based at our Birmingham Head Office. Visa sponsorship is not available. About Jewellery Quarter Bullion We’re passionate about gold and silver investment - making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with over £350m annual turnover, our brands (including BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors. Customer experience is central to our success. Our Customer Service team plays a critical role in building trust, resolving issues, and delivering a high-quality, human experience in a fast-paced contact centre environment. Role Overview We’re looking for an experienced Customer Service Manager to lead and develop our contact centre function. Reporting into the Head of Sales & Customer Service, this is a hands-on leadership role with responsibility for performance, people management, and service delivery. You’ll set clear standards, foster a KPI-driven environment, and ensure customers receive a consistently high-quality service across all channels. You’ll manage a team of UK and internationally focused Advisors, working closely with Operations, Compliance, Logistics, and Technology to continuously improve customer outcomes and operational efficiency. Key Responsibilities • Lead, manage, and develop the Customer Service function within a contact centre environment, • Set and maintain high standards for customer service, professionalism, and engagement, • Create and embed a KPI-driven culture focused on service quality, efficiency, and customer satisfaction, • Oversee day-to-day customer service activity across phone, email, and digital channels, • Act as the senior escalation point for complex customer issues and complaints, handling them with empathy and authority, • Use performance data, MI, and insight to identify trends, risks, and improvement opportunities, • Coach, mentor, and performance-manage Customer Service Advisors, • Support recruitment, onboarding, training, and ongoing development across the team, • Work cross-functionally with Compliance, Operations, Logistics, and Technology to resolve root causes and improve customer outcomes, • Contribute to wider customer experience, service improvement, and operational excellence initiatives Skills & Experience • Proven experience managing customer service or contact centre teams, • Strong understanding of contact centre KPIs, performance metrics, and service quality standards, • Experience working in KPI-led, high-volume environments, • Strong commercial awareness and customer-first mindset, • Confidence handling escalations and complex customer issues, • Proven ability to motivate, develop, and retain high-performing teams, • Strong communication skills, both written and verbal, • Experience in ecommerce, retail, financial services, or similar environments, • Experience supporting international customers or multilingual teams is desirable Why You’ll Love It Here • A senior leadership role with visible impact on customer experience, • Opportunity to shape and develop a growing contact centre function, • Fast-paced, performance-driven environment, • Close collaboration with the Head of Sales & Customer Service and senior stakeholders, • Clear ownership, accountability, and influence, • A culture rooted in Integrity, Agility, Ambition, Clarity, and Efficiency About You You’ll thrive in this role if you: • Genuinely enjoy leading people and raising service standards, • Are confident making decisions in fast-moving environments, • Balance customer satisfaction with operational efficiency, • Take ownership and see issues through to resolution, • Are comfortable holding people to account while supporting their development, • Want a role where customer trust genuinely matters Ready to Apply? If this role sounds like a strong fit, we’d love to hear from you. We review applications on an ongoing basis and will be in touch with shortlisted candidates to discuss next steps. Application Deadline: 28th February 2026 At JQB, we champion diversity and promote equal opportunities. We welcome applications from all backgrounds - you’re welcome here.

Head of Quality – QP We are partnering exclusively with a rapidly expanding advanced pharmaceutical organisation to appoint a senior leader responsible for Quality Assurance across multiple sites. Experience and eligibility as a Qualified Person (QP) is essential. This position combines strategic oversight with hands-on leadership. While QP status is critical from an experience perspective, this role is not expected to perform as an operational QP. It is critical to have managed or overseen QP teams and can demonstrate the capability to guide complex operational and compliance challenges. An understanding and capability of working in fast paced settings with the ability to make critical decisions is essential. The role is fully remote and not tied to a single manufacturing site. However, regular on‑site engagement is essential, with an expectation to visit each UK facility on a regular basis. Flexibility to travel across the UK is therefore critical. A company vehicle or car allowance will be included as part of the overall benefits package. For further information, please contact Mark Bux-Ryan. Key Experience Required • Robust and proven Quality Assurance background within the pharmaceutical sector, • Eligibility and previous experience as a QP, • Deep understanding and practical application of GMP, • Demonstrable people‑leadership capability and genuine passion for leading teams, • Hands-on experience within aseptic or sterile manufacturing environments, • Ability to lead teams effectively in a virtual setting; prior multi-site leadership is beneficial but not essential Keywords: quality, QA, compliance, GMP, manufacturing, sterile, aseptic, senior, head, director, manager, team leader, QP, Qualified Person, terminal, sterilisation

Education Sector Lead Nationwide About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the role We have a brand-new opportunity for an Education Sector Lead; this role can be based in any of our UK offices. As a Sector Lead, you will inspire and energise the collective endeavour of all working within the sector. The Education Sector Lead works with Division Director and Heads of Programme Directors to support them in work winning, delivery and advancing our work in the sector. They are accountable for the growth of the sector through a combination of enabling market insights that enhance successful business development, advancing client-centric service offerings to elevate technical excellence, and championing alignment with best-practice project delivery across the firm. With the Division Director, they provide strategic and operational direction to people working across the sector across the firm. Acting as a visible role model, you will work with other leaders to foster a culture of high performance, collaboration, and success. Operating at a firmwide level, this role will champion the flexibility and mobilisation of people and capabilities across all Business Units to maximise client and market opportunities and help achieve the firm's collective outcomes. About the role In this key and varied role, you can expect to: Sector and Business Unit Strategy • Work with Division Director/s, Heads of Programme Directors and Business Unit Leads to establish, plan, and implement one-to-three-year sector strategies for the firm that enable growth., • Work with clients and market connections and Programme Directors to identify and anticipate market needs, adjusting strategies and/or initiatives accordingly. Leads the firmwide sector leadership group. Business Development Client Engagement • Build a collective mindset and endeavour for the sector. Oversees and drives business development plans and performance for the sector across the firm. Work with the Division Directors, Heads of Programme Directors and the Business Development lead(s) to define and implement business development plans, initiatives and activities to achieve the goals for the sector and division. Client Relationship Management • Support the Heads of Programme Directors in driving client relationships and engagement strategies across the business units.Champions the engagement with the firm’s priority clients within the sector, setting the best practice standard for trusted advisory client management., • Guide and champion the advancement of client-centric business development skills, working with the L&OD team and Business Development lead for the sector., • Champions connection and collaboration across the Programme Director cohort enabling cross firm management of client relationships and key client accounts. Profile • Elevate the standing of the firm through their profile in the sector. Support the Programme Directors in elevating the profile of the firm with clients, relevant industry stakeholder organisations, government and/or academic institutions., • Champion brand awareness encouraging the sharing of Hoare Lea's thought leadership, project success and technical excellence. Project Planning, Execution & Risk Management • Work with Programme Directors, champion the successful leadership and delivery of the portfolio of projects/programmes within the sector., • Work with the Heads of Programme Directors to enable best practice leadership of the project/programme portfolios across the firm., • Work with the Legal & Governance team to define firmwide risk and change management practices to address challenges and adopt best practice across the sector project portfolio. Financial and Portfolio Management • Accountable for the revenue and profit growth of the sectors defined by the AOP., • Fosters collaboration across the Heads of Programme Director cohort and with the Finance teams to enable sharing and implementation of best practice financial and portfolio management. Governance and Compliance • Champions adherence to Hoare Lea / Tetra Tech governance and compliance standards for projects/programmes (i.e. PEEAC and Policy 100) and any other regulatory and/or compliance requirements., • Works with Head of Programme Directors to achieve best practices across the sector’s portfolio of projects/programmes. Resource Management • Champions firmwide thinking, flexibility and alignment across the business units fostering collaboration and sharing of best practice resource management. Technical Excellence • Work with Technical Excellence and sector leadership driving the advancement of the service offerings relevant to the sectors within the division., • Promote technical excellence across all business development and project delivery activities within the sector., • Champion a mindset of curiosity and problem solving, and champion innovation, skills development and knowledge advancement. People Leadership Development, Wellbeing and Diversity - Supports the development of Programme Directors and others working in the sector, coaching a growth mindset and empowering them to reach their potential.Fosters a diverse, inclusive, and supportive work environment. Provides mentoring to support colleagues through their career development. Champions the celebration of successes across the sector group. About you To be successful in this role you’ll need to: • Role model leadership behaviours that bring to life and enable brand values., • Provide inspirational and inclusive leadership and motivate others to perform at their best, and encourage open dialogue, hearing and valuing all team voices., • Motivate and empowers others to perform at their highest standards; leads with resilience, energy, and optimism., • Build trust with clients, stakeholders, and teams, ensuring a client-first approach in all activities., • Take accountability for performance and ensure that everyone upholds accountability for achieving all agreed outcomes., • Work collaboratively with internal stakeholders, fostering a culture of inclusivity. Drives and engenders curiosity and innovation. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, ___ Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list. #LI-HYBRID

Are you an inspiring senior leader with a passion for driving exceptional quality in health and social care? Do you thrive in complex, fast‑paced environments where your decisions directly shape the lives of the people we support? If so, this is your opportunity to make a transformational impact at one of the UK’s largest and most respected social care charities. We are seeking a dynamic Head of Quality, Compliance & Assurance to lead our organisation’s quality strategy, audit frameworks and assurance systems—ensuring safe, high‑quality care everywhere, every day. This highly influential role will shape how we deliver outstanding support across England and Scotland, driving continuous improvement and embedding best practice at scale. This is a full time permanent role with some national travel expected and a need to attend our head office in Widnes as and when required. What is "The Deal" for you? • Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments. You can work from home, or from our head office in Widnes, or a flex between the two. There will be a requirement to travel to our head office at least once a week., • Pension: contributory pension scheme, • Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app, • Best Lives Bolder: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder, • Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!, • Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life Reporting to the Chief Quality & Risk Officer, you will join our Senior Leadership Team and work collaboratively with operational leaders, governance specialists and external regulators to build a sector‑leading approach to quality, compliance and assurance. As Head of Quality Compliance and Assurance you will: Lead Quality & Compliance Strategy • Develop and deliver a robust, organisation‑wide audit and quality assurance programme., • Set national quality standards and build systems that ensure regulatory excellence across the UK., • Lead effective inspection activity to provide rigorous scrutiny of service delivery. Drive Organisational Learning & Governance • Use insights from clinical governance audits, thematic reviews and incidents to shape policy and practice., • Oversee compliance processes, controls and risk mitigation strategies., • Design early‑warning mechanisms to inform decision‑making and safeguard quality. Champion Continuous Improvement • Lead transformation activity to improve systems, processes and operational effectiveness., • Co‑design quality improvement initiatives with operational and support service leaders., • Embed a person‑centred ethos in all quality and assurance activity. Build Partnerships & External Influence • Maintain strong relationships with regulators including CQC and the Care Inspectorate., • Stay connected to sector developments and ensure we remain at the forefront of best practice. Lead & Develop a High‑Performing Team • Provide visionary leadership to the Quality Team., • Develop talent, build capability and inspire a culture of excellence and accountability., • Offer matrix leadership to quality operations across the organisation. Our Ideal candidate: • Significant senior leadership experience in quality, compliance or assurance within health or social care., • Deep knowledge of CQC, Care Inspectorate and relevant regulatory frameworks., • Demonstrable success in designing and leading quality assurance systems, audits and transformation activity., • Experience leading major incidents, investigations and thematic reviews., • Strong analytical capability, strategic thinking and decision‑making confidence., • Exceptional communication, influencing and stakeholder management skills., • A collaborative, resilient and improvement‑focused leadership style., • A relevant qualification in health or social care (or equivalent experience). Role Scope & Expectations • National remit with regular travel across England and Scotland., • Participation in the Tier 3 on‑call rota (approximately once per quarter)., • Leadership accountability for the quality governance budget., • Close collaboration with operational leaders, business partners, clinical governance, health & safety and risk teams. Why Join Us? At Community Integrated Care, we are driven by our mission to help people live the best lives possible. As Head of Quality, Compliance & Assurance, you will be at the heart of shaping how we deliver safe, effective and life‑enhancing care. You’ll have the scope, support, and influence to lead transformational change and drive exceptional outcomes for thousands of people across the UK. Ready to Make a Difference? If you are a confident, credible and inspirational leader seeking a role with meaningful impact and national influence, we would love to hear from you. Apply today and help us shape the future of outstanding care. Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date. Interested and want to know a bit more? To find out more about our charity check out: ___ We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level. In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34. The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.

Position: Fractional Head of AI – Full Service Marketing Agency Location: Remote / On-site (as required) Type: Part-Time / Fractional Remuneration: £250k+ p.a. OTE (fractional role – compensation scaled to days committed) Overview We are seeking a strategically minded Fractional Head of AI – Marketing, Data & Agency Operations to work with a full-service marketing agency operating across multiple clients, channels, and delivery teams. This role is designed for an agency environment where AI must drive measurable client performance while also improving internal efficiency, utilisation, and margin. The ideal candidate combines senior AI leadership with hands-on delivery experience, unifying fragmented marketing and operational data into actionable insights that improve campaign results, resource allocation, and profitability. You will lead AI initiatives that deliver ROI across attribution, campaign optimisation, client reporting, forecasting, and intelligent resource management across strategy, creative, media, and delivery teams. This is a high-impact role requiring strong commercial judgement, technical depth, and the ability to influence agency leadership, client CMOs, and internal delivery teams. Key Responsibilities Strategic AI Leadership – Agency, Martech & Cross-Channel Marketing • Define and execute an AI roadmap aligned to both client performance goals and agency commercial objectives., • Identify opportunities to apply AI across attribution modelling, audience targeting, creative optimisation, media spend allocation, and forecasting., • Design AI-driven approaches to improve internal agency operations, including capacity planning, utilisation, and delivery efficiency., • Ensure AI initiatives meet privacy, regulatory, and ethical standards (e.g. GDPR, consent management, data transparency)., • Communicate AI strategy, progress, and business impact to agency leadership, client stakeholders, and senior marketing teams. Hands-On AI & Data Implementation • Unify and analyse data across platforms such as Meta Ads, Google Ads, LinkedIn Ads, GA4, HubSpot, Salesforce, BigQuery, Looker, and internal agency systems., • Build and oversee bespoke attribution models, predictive performance models, LTV forecasting, and churn or retention indicators., • Automate client-ready reporting and insight generation across multiple accounts and channels., • Apply AI and machine learning tools (e.g. Python, modern ML frameworks, analytics tooling) pragmatically to deliver value quickly rather than experimental outputs. AI-Driven Resource Management & Agency Operations • Design AI-enabled systems to improve resourcing decisions across strategy, creative, media, and delivery teams., • Forecast workload, utilisation, and demand across client portfolios to support hiring, subcontracting, and capacity planning., • Apply AI to optimise project timelines, team allocation, margin protection, and delivery risk., • Help leadership move from reactive resourcing to predictive, data-led planning. Programme, Portfolio & Delivery Oversight • Oversee multiple concurrent AI initiatives across client accounts and internal agency functions., • Ensure initiatives are delivered on time, within budget, and tied to clearly defined KPIs., • Align AI outputs to commercial metrics such as CAC, LTV, ROAS, pipeline velocity, utilisation, and gross margin., • Balance innovation with delivery discipline in a fast-moving agency environment. Leadership & Team Enablement • Lead and mentor internal data, analytics, and marketing operations teams., • Build strong collaboration between AI specialists, marketing ops, creative teams, and client leads., • Raise AI capability across the agency through coaching, frameworks, and practical use cases., • Enable teams to confidently use AI tools without creating dependency on specialists. Client & Stakeholder Engagement • Act as a trusted senior advisor to agency leadership and key client stakeholders., • Translate complex AI outputs into clear, commercially relevant insights for non-technical audiences., • Support new business and upsell conversations by articulating AI-led differentiation., • Deliver regular updates on performance impact, operational improvements, and ROI. Emotional Intelligence & Change Leadership • Demonstrate high emotional intelligence in client and internal interactions., • Build credibility and trust with CMOs, agency partners, account directors, and delivery teams., • Navigate ambiguity, resistance, and change with clarity and pragmatism., • Balance innovation with empathy for real-world agency constraints. Continuous Improvement • Stay ahead of developments in AI, martech, attribution, and agency operations., • Continuously refine internal frameworks for speed, scalability, and repeatability., • Embed a culture of testing, learning, and evidence-based decision making., • Ensure AI capability evolves in line with agency growth and client expectations. Qualifications Education • Bachelor’s or Master’s degree in Computer Science, Data Science, Marketing Analytics, or a related field. Experience • Proven leadership in AI strategy and hands-on delivery within marketing agencies, martech, or multi-client environments., • Strong experience with cross-channel attribution and marketing data integration at scale., • Demonstrated success applying AI to improve both marketing performance and internal operations., • Experience building and leading data or AI teams in commercial settings. Core Skills • Strong strategic and commercial mindset with agency-side experience., • Excellent organisational and time-management skills across complex portfolios., • High emotional intelligence and exceptional communication skills., • Prior experience in a fractional, portfolio, or advisory leadership role., • Familiarity with CDPs, marketing data warehouses, and privacy-compliant data unification., • Experience applying AI to forecasting, utilisation, or professional-services resource management. Benefits • Flexible, fractional engagement with remote-first delivery., • £250k+ OTE (pro-rated for part-time), linked to scope, delivery impact, and client portfolio value., • Opportunity to shape AI strategy across a high-growth marketing agency., • Work on commercially meaningful AI initiatives with visible client and operational impact., • Join a forward-thinking, delivery-focused environment committed to real results.

Are you ready to make your mark in the world of elite global sport? We are passionate about delivering one of the world’s greatest sports and entertainment spectacles, leaving a positive legacy wherever we operate. Innovation has always been at the heart of what we do. Decades on, the sport remains a pioneer, developing technologies that have made a significant impact beyond the track. Everything you see on screen or at a live event is made possible by our passionate and dedicated people. Whether it’s engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications, there is always a talented team working to maximise the potential of the sport. Role Overview We are recruiting for a Customer Data Product Manager to join our IT team. Reporting into the Head of Customer Data Operations, this role is centred on data engineering, product ownership, and partner code review. Main Duties and Responsibilities Product Roadmap Ownership Own and sequence the roadmap for customer data products, prioritising initiatives that maximise business value and accelerate data maturity. Partner Management Orchestrate delivery across engineering, data science, and third-party vendors to meet deadlines and quality standards. Data Foundations Oversee ingestion pipelines and transformation tooling within a cloud environment, ensuring reliability, scalability, and compliance across object storage and data warehouse platforms. Enablement Make data accessible and actionable for Insights, Marketing, and Commercial teams through dashboards, APIs, and curated datasets. Business Engagement Work directly with Marketing and Commercial stakeholders to capture needs, shape requirements, and prioritise features. Value Measurement Define and track metrics for engagement success, commercial uplift, and operational efficiency. Publish regular impact reviews to demonstrate value. Intelligent Automation Identify and deliver automation opportunities that reduce cycle times and increase productivity across data workflows. Governance & Risk Management Enforce standards for privacy, security, and ethical AI use across all data products. What Does Success Look Like in This Role? Speed Weeks, not months, from idea to measurable impact. Quality Reliable, observable data products with robust rollback and monitoring processes. Value Clear, attributable gains in engagement, revenue, or cost efficiency. Trust & Compliance No compromise on data privacy, regulatory compliance, or brand reputation. What Are We Looking For? Experience Essential: • Proven experience as a Product Manager or Data Product Owner within analytics, data platforms, or customer data domains, • Hands-on familiarity with cloud data platforms and orchestration tools, • Strong understanding of data modelling, identity resolution, and activation use cases, • Ability to translate business needs into technical requirements and prioritise effectively, • Comfort with metrics, experimentation, and ROI-driven storytelling In this role, it is essential that you are: • A self-starter with ambition, drive, and creativity, • Passionate about people and data, • Able to translate technical concepts into clear, accessible language, • Highly articulate, both written and verbal, • Comfortable operating at all levels of the organisation

Client: Leading HubSpot Agency (Enterprise & Global Implementations) Engagement: Fractional (2–6 days per month, flexible) Earning Potential: up to ~£86k p.a. (based on 6 days per month) We are working with a leading HubSpot agency that delivers large-scale, complex CRM implementations for enterprise and global clients. The business is already deeply embedded in the HubSpot ecosystem and is now looking to accelerate how AI is embedded both internally and within the services it delivers to clients. They are seeking a senior, commercially minded Fractional Chief AI Officer / Head of AI to help define, lead, and operationalise their AI roadmap. This is not a pure research or experimentation role. The focus is on pace, clarity, and outcomes. The challenge The organisation is already active in AI but wants to: • Move faster and more deliberately, • Turn HubSpot’s AI and agentic capabilities (eg Breeze and related tooling) into clear, scalable service offerings, • Strengthen internal AI capability without hiring a full-time CAIO at enterprise-market salaries, • Establish a clear, board-ready narrative around AI priorities, investment, and outcomes The role Working alongside an existing CTO and senior leadership team, you will: • Take ownership of the internal AI agenda and acceleration roadmap, • Define and prioritise high-impact AI use cases across the business, • Help shape and package AI-enabled services built on HubSpot’s platform, • Create clear implementation blueprints that can be delivered repeatedly by consulting teams, • Lead short, focused delivery cycles (eg 90-day sprints) with visible progress and outcomes, • Provide senior AI leadership and decision-making, not day-to-day delivery What success looks like Within the first 3–6 months, you will have: • Defined a clear AI strategy aligned to the firm’s commercial goals, • Identified and progressed a small number of priority AI initiatives that materially move the business forward, • Helped translate AI capability into market-facing services, • Left the leadership team with clarity, confidence, and momentum around the AI roadmap The profile we are looking for • Senior AI leader (CAIO / Head of AI / AI Strategy Lead) with strong commercial instincts, • Experience working in or alongside CRM-led businesses (HubSpot strongly preferred; Salesforce, Dynamics, Pipedrive or similar also relevant), • Proven ability to move from AI concepts to real, implemented outcomes, • Comfortable working fractionally and influencing at board and exec level, • Pragmatic, straight-talking, and outcome-focused - low fluff, high impact Engagement model • Fractional engagement (typically 2–6 days per month), • Earning potential up to ~£86k p.a. based on 6 days per month, • Flexible scope that can scale up or down as priorities evolve, • Opportunity to shape a high-profile AI agenda within a respected HubSpot-led organisation

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