Must have a min of 3 years experience with high end and high volume venues. The greatest benefits: -Bespoke uniforms -Working hours allows 3 full days off a week. -Pension -Staff food daily pre shift -Staff discounts -Opportunity to work abroad (Mykonos, Ibiza, Majorca) for the season. The role offers great benefits and a competitive salary, along with room for progression and further training. You will be working with some of Londons best hospitality professionals, and be given the chance to grow within your role.
Sud Italia, the Famous Neapolitan pizza truck is looking for a team member/front of house/general assistant to join us in our pizzerias in London. We offer competitive salaries + bonus! Sud Italia is a successful, growing company, with the emphasis on quality and simple food, made with love. We are base in Old Spitafields Market and we have another pizza truck around London for daily markets and private events. Since 2015 we have created an amazing reputation by using the freshest ingredients to produce our traditional Neapolitan Pizzas. Our menu has just 6 pizzas and specials which change weekly , sourcing only best and fresh ingredients. Do you want to be part of the Family? Do you want to progress your career in the hospitality industries? Are you ready to work in one of the most busy market in London? Then, apply to tSud Italia, the Famous Neapolitan pizza truck is looking for a team member/front of house/general assistant to join us in our pizzerias in London. We offer competitive salaries + bonus! Sud Italia is a successful, growing company, with the emphasis on quality and simple food, made with love. We are base in Old Spitafields Market and we have another pizza truck around London for daily markets and private events. Since 2015 we have created an amazing reputation by using the freshest ingredients to produce our traditional Neapolitan Pizzas. Our menu has just 6 pizzas and specials which change weekly , sourcing only best and fresh ingredients. Do you want to be part of the Family? Do you want to progress your career in the hospitality industries? Are you ready to work in one of the most busy market in London? Then, apply to this job and come to enjoy us in Spitafield Market! Successful candidates will have the following: Previous experience in a busy, quality restaurant Natural hospitality and customer service skills You’ll of course need to love food and drinks, being able to share your in-depth knowledge of all things F&B with guests and staff.
Responsibilities: - Assist in the preparation of food items for cooking or serving - Clean and sanitize work areas, equipment, utensils, and dishes - Sweep and mop kitchen floors - Remove trash and recycling from the kitchen area - Assist with receiving and storing food deliveries - Follow all safety and sanitation procedures - Collaborate with the kitchen staff to ensure smooth operations Qualifications: - Previous experience in a restaurant, hotel, or hospitality setting is preferred - Basic knowledge of food preparation techniques and kitchen equipment - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Strong attention to detail and cleanliness - Excellent communication and teamwork skills - Flexibility to work evenings, weekends, and holidays as needed Note: This position does not involve cooking or culinary responsibilities. The Kitchen Porter will primarily assist the kitchen staff with various tasks to ensure the smooth operation of the kitchen.
We are looking for a experienced Waiter/tress for our Italian restaurant in Forest gate. The right candidate will need to have fine dining service experience, wine and cocktails knowledge, be punctual We also require dress code, smart / casual. WE WILL ONLY REPLY IF : If interested please give a description regarding your passion for hospitality, food and wine knowledge and experience in making cocktails , confirm your availability for the weekends. Kind Regards, Rosaria
We are a young, innovative brand redefining the hospitality industry with our unique concept - bars and restaurants styled as a fictional flat share. Our venues are designed to be welcoming, inviting, and unpretentious, with a creative and quirky approach that never feels forced. At the heart of our ethos is a family-like culture, where care, respect, and fun are paramount. We believe in community spirit, where every action impacts the group. About the role: We are keen to find the right person who aligns with the company concept can contribute significantly to creating a memorable house party experience for your guests! - 1-2 years of experience within the role - Energetic and confident - Enjoyment of hospitality and great parties - Fluent English What we offer: - Dress Code: No uniform is required. We pride ourselves on our relaxed atmosphere and allow our team to bring their own personality to work! We only ask that you look your best. - Learning & Development: Your growth is our growth. We give access to books, courses, and - online resources to help grow our team’s skills and knowledge. - Spectrum Mental Health Programme: This is a dedicated support platform for our employees' mental health and well-being - Off-Shift Discounts: We give all our team discounts at all our venues during off-hours. It’s 50% off, up to max 6 pax, for the staff member’s bill. - Team Socials and Company Events: Join our regular program of events, celebrating our team and successes. This includes company days, summer & Christmas parties, and team drinks - Wagestream - Pension scheme contribution - Bike2Work scheme - Staff meal, hot drinks
Are you ready for an exciting new experience in the heart of London? We're thrilled to introduce a delightful coffee shop, bringing the rich flavours and warm hospitality of the Mediterranean straight to the city. This isn't just any coffee shop; it's a taste of the Mediterranean with every sip and bite. Join us and be part of a unique and charming coffee experience that promises to captivate and delight Overall Purpose of the Role: You will be providing excellent customer service as well as being a team player. The role will require you to assist and serve customers according to demand. You will be responsible of operating the coffee machine, till and keeping the department restocked and tidy. This role requires you to be a responsible, proactive, and hands-on individual, always ready to help and contribute to the team's success. Key Responsibilities and duties: · Welcoming and serving customers · Operating the coffee machine · Preparing various coffee-based beverages, including espressos, lattes, cappuccinos, and specialty drinks · Making recommendations from the menu to the customers · Adhering to the Health & Safety procedures · Ensuring the coffee shop is clean and tidy at all times · Re-stocking and maintaining the quality of displays and labels · Performing Ovis serving standards for every customer · Following the shift timetable and cleaning rotas · Ensuring fridges behind the bar are filled and expiry dates are checked (following FIFO) Performing regular deep cleaning of the coffee machine Additional Responsibilities: · Attending training courses and meetings as required · Taking on additional tasks as requested by the Line Manager (i.e., assisting customers on the shopfloor, operating as check out when not busy in order to support smooth operation) Skills and knowledge: · Previous experience in a similar role is a must · In-depth knowledge of coffee origins and flavor profiles · Ability to create consistent and balanced coffee beverages · Experience with espresso machine troubleshooting and maintenance · Skill in managing coffee inventory and freshness · Familiarity with various brewing methods · Outstanding communication skills · Fast learner; you will need to know the menu so you can make recommendations · Able to manage stressful situations and remain calm · Passionate/proud about the brand · Positive attitude Job Types: Full-time, Part-time Work Location: In person
Job Title: Freelance Hospitality Staff (Various Roles) Company: MundoStaff Location: Various locations across the UK Description: MundoStaff is hiring freelance hospitality professionals to fill various roles, including bartender, barista, chef, kitchen porter, cleaner, and waiter/waitress. We offer competitive pay rates up to £18 per hour. As a freelancer with MundoStaff, you’ll have the flexibility to choose shifts that match your availability through the SocialSchedules app, where all shifts will be posted. We value integrity, efficiency, transparency, inclusivity, and adaptability. Roles Available: • Bartender • Barista • Chef • Kitchen Porter • Cleaner • Waiter/Waitress How to Apply: To apply, fill out our application form which we will send after you apply. Dress Code: Please wear appropriate attire as specified per shift. Pay: Up to £18/hour.
Hostess Required Exciting Job Opportunity: Hostess at THE BANK - A New Contemporary Fine Dining Indian Restaurant Location: THE BANK, 5 Station Approach, Chorleywood, Hertfordshire, WD3 5PF Position: Hostess Employment Type: Part-Time About Us: THE BANK is set to redefine the dining experience in Chorleywood! As a newly opening contemporary fine dining Indian restaurant, we're all about combining delightful aroma and outstanding flavours created by an age-old traditional method using only the freshest and finest ingredients with a modern twist in a stylish and inviting atmosphere. We're looking for a passionate, energetic, and customer-focused Hostess to be the face of our establishment and ensure our guests have an unforgettable experience. What You’ll Do: Welcome Guests: Be the first point of contact, offering a warm and friendly greeting to all guests. Manage Reservations: Efficiently handle bookings, seating arrangements, and walk-ins to optimize the dining experience. Coordinate with Staff: Work closely with the front-of-house team to ensure smooth service and guest satisfaction. Ambassador of Hospitality: Uphold our high standards of customer service, ensuring every guest feels valued and well taken care of. Maintain Ambience: Assist in maintaining the aesthetic appeal of the restaurant, ensuring a clean and inviting
we are on the lookout for an enthusiastic bartender to join our established team. the ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. while experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. we are proud to have a very diverse team and celebrate individuality – we just ask to be yourself. manteca is as dynamic as it is fast paced, those who thrive on bustling environment will enamour the energy and buzz here. a nose-to-tail italian-inspired restaurant. we focus on whole-animal butchery, hand-rolled pastas, house-made breads, wood-fired cuts to share and our own in-house salumeria. our ethos is minimal waste, sustainable cooking utilising all parts of the animal / produce possible. we are truly supplier led with twice daily changing menus. the wine list celebrates low-intervention and classic fine wines from italy, broader europe, and further afield north america and have an amari-focused cocktail list. we relocated to shoreditch in november 2021 to critical acclaim and were recently recognised; · number 1 | time out top100 london restaurant [2022]. · number 11 | national restaurant awards [2022]. we are proud to be an independent business with the two founders coming from a purely chef / hospitality led background. we invite all to sit at the table with us. we promote a culture of learning and development encouraging independent thinkers. we offer ‘employee of the month’ awards with bonus prizes ‘refer a friend’ bonus 50% staff discount at SMOKESTAK and manteca cost price wine through our suppliers international trips for top performers in-house training dedicated to your personal development trips to meet suppliers and producers company donations to charities our staff feel are close to home ‘well fed and well watered’ at work policy
Job Offer: Skilled Chefs and FOH Staff Wanted for High-End Japanese Kitchen in Farringdon, London! We are excited to announce opportunities for talented skilled chefs and front-of-house (FOH) professionals to join our team at a brand-new high-end Japanese kitchen opening in Farringdon, London. If you are passionate about authentic Japanese cuisine and delivering exceptional culinary experiences and service, this is your chance to be part of an exciting new venture! Positions Available: - Skilled Chefs (all levels) specializing in Japanese cuisine - Front-of-House (FOH) Staff For more details or to apply, please message me directly.
We have an exciting opportunity for a motivated Waiter/Waitress to join our passionate team at The Fat Crab, located in Lavender hill, Battersea. The Fat Crab in Clapham, we are specialising in seafood !!!! Our opening hours: Tuesday – Friday 16.00-23.00 Saturday 12,30-23.00 Sunday 12.30-22.00 Closed on Mondays. What you do as a Waiter/Waitress: You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences. You’re confident to run and supervise, cleaning, taking orders, answering phone and managing bookings. You thrive on teamwork and support colleagues to guarantee guests always have a fully positive dining experience. You’re keen to use your interpersonal skills, energy, and passion for food to ensure the highest standards and performance targets are constantly achieved. We are ideally looking for candidates who: Have previous experience working within a restaurant. environment. This is and full-time opportunity and must be age of 18 or over. you need to be available to work on weekends and evenings. If you have a love for hospitality, a passion for creating memorable guests’ experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you.
We are looking to hire a new bar supervisor to help the bar managers during the shift. We are a late night piano bar and also act as our theatre's bar. You must be flexible to work both day and evening shifts and the weekends. Supervisor experience is preferred but not necessary, however you must have at least two years of hospitality experience. You will have to be willing to be trained to act as duty manager whenever needed (this will come with additional pay off course). Looking forward to hearing from you. Cheers!
About Us: We are a casual dining restaurant in Putney, London, serving a rich, flavourful and authentic experience to our beloved customers. Our cuisine is Pan-Asian serving dishes from Malaysia, China, Japan and Thailand. Our team is very welcoming and would love to have you to be a part of the team! Position Overview: We are seeking a dedicated and enthusiastic Waiter/Waitress to join our team. The ideal candidate will have excellent customer service skills, a positive attitude, and a passion for providing exceptional dining experiences. Responsibilities: - Greeting and seating customers - Taking and accurately recording orders - Serving food and beverages in a timely and professional manner - Ensuring customer satisfaction throughout the dining experience - Maintaining a clean and organized work environment - Assisting with table setting and resetting - Handling cash and credit card transactions Qualifications: - Previous experience in the hospitality industry preferred - Excellent communication and interpersonal skills - Ability to work well under pressure and in a fast-paced environment - Strong attention to detail and organizational skills - Positive and friendly demeanor - Flexibility to work a variety of shifts, including weekends and holidays Benefits: - Competitive hourly wage - Tips - Opportunity for growth and advancement within the company - Flexible scheduling options
We are now looking for a fun and energetic Team Leader to join the team at the amazing Street Burger - Woking. Street Burger serves up the best burgers. With seven classic burgers to choose from including the Hell’s Kitchen Burger and the Butternut Bhaji Burger. Grab your burger, fries and a shake and enjoy! It’s quick, it’s simple and most of all it’s delicious. What’s in it for you: • Competitive Pay Rate • Wage stream employer-Employees can access up to 50% of wages before payday • Access to our world-class training & development opportunities globally • Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment • A fantastic 50% discount on food and drink in select UK restaurants • 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family • Meals on duty What you do as a Team Leader: • You pride yourself on going the extra mile to create an amazing guest experience • You have the confidence and energy to run a section and supervise the junior members of the team • You thrive on teamwork and cooperation • You have a real passion for hospitality • You take pride in what you do and are hungry to learn and grow with us If your passion is hospitality, want to work in a vibrant and fun environment while developing your career in a best-in-class global restaurant business - apply today!
FULL & PART TIME OPPORTUNITIES FOR: AMBULANCE CARE ASSISTANTs (ACAs) and AMBULANCE CARE ASSISTANTs DRIVERs (ACAD). Reliance Secure Transportation services LTD is a non-emergency patient transport service based in Enfield, specialising in the conveyance of people with mental health needs. All our crews/drivers are responsible for the safe transportation of informal and patients detained under the Mental Health Act, diagnosed with mental health conditions. It is a demanding yet very rewarding service that we provide. We are looking for bright and motivated individuals with an enhanced DBS and Full UK Driving Licence to join our dedicated team. We provide support to both independent and NHS hospitals and services to pick up and convey patients who may be acutely unwell, from hospitals including local A&Es, Health based Place of safety, home addresses, Courts, and police stations. We are 24 hours a day, 7 days a week service and can potentially offer hours around your individual commitments. We do have full-time staff members that regularly work over 37.5 hours a week, but you are able to work as little or as often as suits you, dependant on the amount of work available. All work starts and ends at our base in Enfield. We’re looking for people who can demonstrate: · Experience of working in a customer-centred or health care settings · A clean driving licence for AMBULANCE CARE ASSISTANTs DRIVERs (ACAD), not mandatory for AMBULANCE CARE ASSISTANTs (ACAs) · The ability to work effectively as part of a team and strong communication and interpersonal skills · A caring attitude towards patients and an outgoing, friendly manner, plus the ability to show empathy are key to ensuring success in this role. · Ability to reassure the patients in your care. · Able to attend a week induction and training course. For the right individuals we will provide you with a comprehensive Induction Programme where full training will be provided. Key Responsibilities Include: · To support and transport vulnerable mental health patients as part of a team. · To provide a professional and caring service for all patients whilst in our care. · To ensure that at all times patient safety remains paramount & safe systems of work are adhered to. · Safe use of Company vehicles and equipment, preparing required patient paperwork and driving to local and national locations. · Comply with local legislative requirements & company policies and procedures · reviewing section papers when conveying patients detained under the Mental health Act 1983 (following training) · Support challenging patients, who may need physical restraint
We are looking for a fun and energetic Chef de Partie to join the team at Street Burger-O2. Street Burger-O2 serves up the best burgers. The humble yet magnificent burger has long time been a part of our restaurant menus. The first Street Burger was born in St Paul’s London, United Kingdom, and now we’re growing. Our concept and menu is simple and inviting: honest priced burgers with bags of flavour. From the iconic Hell’s Kitchen to the mighty G.F.C. Full throttle. Full flavour. Always. What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% discount on food and drink in select UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Meals on duty - 50% off an annual CODE membership What you do as a Chef de Partie: - You pride yourself on running a section of the kitchen, preparing, cooking and presenting dishes, taking responsibility for all dishes coming out from your section and ensuring consistent presentation and memorable guest experiences - You are confident in managing, training and passing on your Chef de Partie knowledge to the more junior members of the team - You are eager to learn and you always push yourself to develop as a Chef de Partie If your passion is hospitality and you want to develop your career in a best-in-class global restaurant - apply today! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
🍋About LPM 🍅 At La Petite Maison (LPM) we believe that the heart of our success is our people. As a leading name in the hospitality industry, we're dedicated to hiring the best talent to create unforgettable dining experiences. LPM operates in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong, Riyadh, Doha, Limassol, Las Vegas and Mykonos. Join us and be part of a team that values quality, diversity, and innovation. Job Summary We are seeking a dedicated and enthusiastic Kitchen Porter to join our dynamic team in a fast-paced culinary environment. As a Kitchen Porter, you will play a crucial role in supporting our kitchen operations, ensuring that our food preparation areas are clean, organised, and efficient. This position is ideal for individuals looking to gain experience in the hospitality industry, particularly within restaurants. Duties - Assist with food preparation tasks as directed by the kitchen staff. - Maintain cleanliness and organisation of the kitchen, including washing dishes, pots, and pans. - Ensure all kitchen equipment is cleaned and stored properly after use. - Help with the delivery and storage of food supplies and ingredients. - Support chefs and cooks during busy service periods by providing additional assistance as needed. - Follow all health and safety regulations to maintain a safe working environment. - Participate in regular cleaning schedules to ensure compliance with hygiene standards. What are we looking for - Previous experience in a kitchen or hospitality setting is desirable but not essential. - A strong work ethic with the ability to work efficiently under pressure. - Good communication skills and the ability to work well within a team. - A willingness to learn and develop culinary skills. - Flexibility to work various shifts, including evenings and weekends as required. - A passion for food and an interest in pursuing a career in the culinary field is advantageous. In return, you will be rewarded with - Enjoy our amazing staff meals whilst on duty - Flexible working schedule to ensure you have a great work-life balance - Treat yourself to a 50% employee discount - £500 employee referral bonus - Employee of the month awards and recognition - Progress throughout the business through our Training and career progression plans - Secure your future with our Company Pension scheme - Team building events - Seasonal staff parties - Opportunities to travel around the world to our international venues. Join us as a Kitchen Porter and be part of an exciting team that values hard work, dedication, and a love for hospitality!
Job Title: Freelance Hospitality Staff (Various Roles) Company: MundoStaff Location: Various locations across the UK Description: MundoStaff is hiring freelance hospitality professionals to fill various roles, including bartender, barista, chef, kitchen porter, cleaner, and waiter/waitress. We offer competitive pay rates up to £18 per hour. As a freelancer with MundoStaff, you'll have the flexibility to choose shifts that match your availability through the SocialSchedules app, where all shifts will be posted. We value integrity, efficiency, transparency, inclusivity, and adaptability. Roles Available: Bartender Barista Chef Kitchen Porter Cleaner Waiter/Waitress How to Apply: We will send you more information upon application. Dress Code: Please wear appropriate attire as specified per shift. Pay: Up to £18/hour.
Restaurant Team Leader at Kanada-Ya Permanent Contract, Flexible Hours, No Early Starts, Great work-life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 5 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to lead a team of waiters in a busy environment ensuring our guests receive a great experience. What we offer & our benefits: - Starting pay up to £12.00p/h plus tips. Pay is monthly. - Private Healthcare scheme for you and your children after 1 year of service. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Full uniform provided. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Optional pension scheme. - Successful applicants will be paid for their trial shift. Working on shift with us you will: - Lead by example and never compromise on quality or standards. - Support the General Manager and Assistant Manager in ensuring the shift runs smoothly and our guests have a great experience. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture. Once you’ve joined, if you then decide you’d like to develop your career with us, there are lots of opportunities – most of our General Managers joined us as Waiters and they can earn well over £40k per annum.
we are Kato - an East Asian street food start up. We currently operate in two different pubs in Battersea and Clapham and are looking at moving into a further two venues in South London. We are looking for a Kitchen Manager who will primarily run our Prep/Delivery Kitchen in Battersea but also support across the other 3/4 sites. You will be in charge of stock management, stock ordering and building chef rotas. You will work alongside the owners and will be a great opportunity to learn from experienced individuals in the hospitality industry. There is opportunity to grow into a General Manager as the business progresses. We are looking for someone reliable, highly driven and keen to learn.
Position only available to candidates with a UK work permit. Our aim has been to create a relaxed and welcoming restaurant, without pretence or fuss, serving fresh, seasonal, quality Italian food to the highest standard, with some ingredients grown onsite in our kitchen garden. We’re seeking a talented junior Sous Chef to join our team with experience in fine Italian food (no pizza on the menu). What we’re looking for: is passion for cooking with a desire to develop your knowledge and culinary skills further. Ability to lead & teach a team where consistently great food is the focus. Thrives under pressure with a positive can-do attitude. Hard working and reliable with an excellent work ethic. Team player who loves to help and offer support to your teammates. Always strives for excellence and consistency. Has a minimum of 1 years experience as a Sous Chef or higher in a similar establishment. Can demonstrate knowledge of Food Safety and Health & Safety procedures. Experience working with fresh ingredients is essential. Good communication skills. Benefits: Flexible rota Closed Sunday evening & Monday. Fantastic opportunities for career growth and development. Pension scheme. Meals when on duty. Staff Discounts. Share of tips. Beyond skills we are looking for heart and personality with a real passion for hospitality. If this sounds like you, please get in touch.
Shift Supervisor At Tonkotsu we define ourselves and our culture by four core behavioral values – Keep it Kodawari, Kaizen to the End, Omoiyari All the Way, and Praise the Ramen – find out what they mean at the bottom of the page – and we expect you to adhere to these values, keeping them alive. As a Tonkotsu Supervisor you are the person who assists in the General Managers and Assistant Managers in managing the day-to-day operation of the restaurant. The main purpose of this role is to help manage all aspects of the restaurant, ensuring that all customers have the best possible experience, that team morale is high, and that the Tonkotsu standards and values alongside commercial success are achieved. We expect a lot, but we give a lot too – in return for all the hard work, you’ll be paid well and get some cool benefits. Key Responsibilities - Help to lead a motivated team to ensure a smooth-running, profitable restaurant; - Ensure great customer experience is achieved by delivering Omotenashi hospitality; - Assist in training and supervising of full time and part time employees; - Support in driving sales within the restaurant; - Support the General Manager in understanding the local area to recognise marketing opportunities and other competitors Run great shifts: - Ensure the Health and Safety regulations are strictly observed, recorded and archived; - Monitor quality and availability of products and service provided; - Completion of all necessary documentation to company standard (e.g. Trail) - Help the restaurant in hitting agreed Key Performance Indicators (KPI’s), which include: - Mystery Shopper results; - Health, Safety and Hygiene results; - Operational Checks; - Ensure all security procedures are adhered to - We expect all our Front of House team to be cross-trained and be able to work in the kitchen – full training will be provided - Live and breathe the four Values Remuneration and Benefits Competitive pay – 100% of tronc goes to staff Training and development, with genuine opportunities to progress Free meals whilst working 50% off meals for up to four people when not working so you can hang out with friends and family £50 Tonkotsu voucher for your birthday Membership of Perk box Quarterly fun fund Annual staff party Key Behavior's Keep it Kodawari – We are perfectionists! We will expect you to use your judgement to prioritize tasks and adhere to our standards. As a supervisor, you will have to make many decisions whilst managing shifts and interacting with the team and customers. You will take responsibility for your actions, lead by example and have an infectious determination to make your restaurant provide customers with an excellent experience. Omoiyari all the way – We are compassionate and inclusive You will be friendly, approachable and use empathy to perceive the feelings of your team and customers and adjust your style accordingly to communicate effectively. You will not discriminate against anyone on any grounds. You will have a genuine passion for hospitality that will ensure our customers feel welcome and looked after. Kaizen to the end – we constantly strive for improvement Nobody is perfect! We are all on a journey of improvement – personal and professional. You will be a problem solver, constantly learning and developing. You will be a good communicator and lead by example. Praise the Ramen – We are committed to providing very high-quality food and drinks Your product knowledge will be second to none and you will share your knowledge and enthusiasm for the food and drinks we serve with the team and our customers, keeping an eye on product quality. You will be an expert in Omotenashi hospitality and a passion for excellent customer experience.
LIFE AT CLAYS Clays is the premier indoor interactive clay shooting experience and cocktail bar, bringing all the fun of a British clay target shooting weekend to the city. We are the perfect place to spend time with friends or colleagues for an adrenaline-fuelled, fun-filled experience day or night. With a completely unique proposition in the competitive socialising arena, our gamified version of Olympic clay target shooting makes clay shooting safe, fun and accessible for all. We are on an exciting adventure as we expand both domestically and internationally into key global markets where the appeal for Britishness and competitive gaming has tested strongly. Careers at Clays are loaded with possibilities and as we grow our brand and business, we are also invested in developing our people, providing many opportunities for personal development and access to excellent training. We are building an amazing team of autonomous free thinkers who are passionate about creating amazing experiences for our guests. If you’re looking to join a company with a culture and working environment where integrity, fun and teamwork are prioritised, we might just be the place for you! CLAYS VALUES Just like our venues are designed for everyone, so is our workplace. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people, and that's why we work hard to create an inclusive culture for everyone. We want the different perspectives, increased creativity and higher innovation that comes from diversity. So, as long as you are passionate about making a positive impact then we want to hear from you. And of course, we're looking for someone who's going to live and breathe our Clays values, which is why we framed them as a set of questions that inform what we do: Safe - Is it safe? For our team, our guests, the business, our partners. Amazing experience - Is it delivering an amazing experience? We amaze, and are amazing. We bring fun, thrill, wonder and joy and deliver an experience like no other. Always striving to surprise, delight and exceed expectations. Lasting - Is it lasting? We are committed to making a positive contribution to our world, our team, our guests and our industry in a way that is sustainable and enduring. We are here for the long term, we create a strong impression and make lasting memories. There is always a part of our amazing experience to discover and we are constantly evolving. SUMMARY OF POSITION Clays floor teams are collaborative with a group of highly skilled individuals who are heavily cross trained. Clays offer a unique experience and we therefore have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the experience to life for our guests. For this role, We are looking for exuberant individuals with big personalities who always bring the fun and positive energy. You will run a section of our gaming pegs and control the entire guests journey for multiple groups throughout the operation. Previous hosting experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them in food and drinks orders. As well as ensuring that they are looked after with our 12 steps of service at every stage of their experience. You will understand our bookings system and how to manage the entire bookings journey, whilst also being an expert in our food & beverage operations, ensuring service is delivered to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints tips and guidance, driving peoples competitive spirit and engaging them in the game. Our Shoot Captains will be able to develop a rapport with the guest throughout their entire experience and leave them with a smile on their face, knowing your name and looking forward to come back. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary. Other great benefits include: Continuing career development via our Career Tree learning journey and opportunities for progression in our growing business Globally recognised qualifications as part of the Career Tree Journey funded by Clays 32 working days’ holiday pro rata every holiday year including bank holidays and an increasing holiday allocation with length of service up to a maximum of 36 days An additional Celebration Day every year to celebrate something that is important to you Generous 50% colleague discount during off peak periods and 25% colleague discount during peak periods to enjoy Clays with your friends and family Market-leading parental leave policies. In addition to your statutory rights, Clays offers all colleagues with 12 months service, 13 weeks leave at 100% pay (based on your average weekly earnings) for maternity, adoption and paternity and partner leave Health Care Cash Plan including up to £995 of reclaimable appointments & treatments and access to a Virtual GP An Employee Assistance Programme including a 24/7 employee support service and access to up to 8 counselling sessions A paid annual Volunteer Day for you to give back to your local community Choice of a Birthday Gift All colleagues are eligible to join Clays’ non-contributory Pension scheme, where we will contribute a minimum of 3% of your basic salary into the scheme and you will pay a minimum of 5% of your basic salary into the scheme Other team recognition and incentives via our Shooting Stars recognition programme Access to hospitality discounts via Hospitality Rewards Meals provided for colleagues working operational shifts in venues across mealtimes
Are you a friendly and enthusiastic individual with a passion for providing exceptional customer service? We are seeking dedicated and professional waiters/waitresses to join our dynamic team. As a waiter/waitress, you will play a crucial role in creating memorable dining experiences for our guests. Responsibilities: Greet and seat guests with a warm and welcoming attitude. Present menus and provide detailed information about menu items, daily specials, and beverages. Take accurate food and drink orders and relay them to the kitchen staff. Serve food and beverages promptly and ensure orders are accurate and complete. Monitor guest satisfaction and promptly address any issues or requests. Clear and reset tables efficiently, ensuring a clean and tidy dining area. Process payments and provide accurate change or receipts to customers. Maintain knowledge of all menu items, including dietary restrictions and allergens. Assist in the preparation and setup of dining areas for special events or large parties. Collaborate with kitchen and bar staff to ensure smooth and efficient service. Uphold health and safety standards, including proper hygiene and cleanliness practices. Provide excellent customer service, creating a positive and enjoyable dining experience for all guests. Requirements: Previous experience as a waiter/waitress or in a customer service role is preferred. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong attention to detail and a commitment to delivering high-quality service. Ability to work flexible hours, including evenings, weekends, and holidays. A positive attitude and the ability to work well within a team. Basic math skills for handling payments and making change. Knowledge of health and safety regulations is a plus. Benefits: Competitive salary and tips. Opportunities for career growth and development. Employee discounts on meals and beverages. Friendly and supportive work environment. Training and onboarding for new team members. If you are passionate about the hospitality industry and enjoy working in a vibrant and fast-paced environment, we would love to hear from you! Apply now to join the team and contribute to our commitment to excellence.