Housing support jobs in Twickenham - Page 2Create job alerts

A recruitment agency is seeking a Housing Support Assistant in Hounslow.

Are you passionate about making a difference? Do you thrive in a role where no two days are the same? YMCA St Paul's Group is looking for a Housing Support Assistant to be the friendly face and first point of contact at our centres. Join Our Team as a Housing Support Assistant!.

A local government organization in Esher seeks a Housing Standards Manager to lead their housing standards team.You will be responsible for ensuring compliance with housing regulations, providing leadership and support to your team, and engaging with various stakeholders to implement housing solutio

Responsible for the day to day operational delivery Release Counselling and Support Services including the therapeutic services to YMCA housing residents, within a defined geographical area. To work with the Counselling Lead to grow the range of services offered including onboarding Volunteer Counse

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East.We support our clients across

A mental health service provider located in Walton-on-Thames is seeking a dedicated individual for a role focused on case management and advocacy for adults with severe mental illnesses.

Adecco is recruiting for an experienced and motivated Temporary Accommodation Officer to support a busy Housing & Regeneration service within a local authority in South West London. This is a key frontline role providing safe, suitable temporary accommodation for households experiencing homelessness. If you thrive in a fast‑paced environment and want a role where your decisions make a direct, positive impact on people's lives, this could be the perfect fit. Temporary Accommodation Officer London Borough of Richmond and Wandsworth Location: SW15 1HR, with the occasional visit to (TW1 3BZ) Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 36 hours per week £25.16 per hour PAYE / £32.88 per hour Umbrella ASAP Start About the Role In this role, you will: Allocate and let temporary accommodation in line with statutory legislation and the Homelessness Code of Guidance. Manage placements effectively to ensure the best use of stock and reduce the need for Bed & Breakfast accommodation. Complete suitability assessments under homelessness legislation. Handle the full administrative process for offers, refusals, and duty discharges. Carry out regular property inspections, ensuring accommodation meets required standards (including HHSRS). Liaise with private landlords, agents, and accommodation providers to ensure quality and compliance. Prepare reports and written statements for legal queries, case reviews, and enquiries from stakeholders. Support vulnerable households, referring to appropriate statutory and voluntary services where needed. Manage leasing schemes, tenancy documents, and legal processes where relevant. Promote rehousing opportunities and mobility schemes to help reduce temporary accommodation placements. About You We're looking for someone who: Has experience in homelessness, housing allocations, lettings, or temporary accommodation. Can confidently interpret and apply housing legislation (Housing Act 1996, HRA 2017, etc.). Is skilled at working with landlords, agents, and accommodation providers. Communicates clearly and professionally, both in writing and face‑to‑face. Can work independently, make informed decisions, and manage competing priorities. Is confident supporting vulnerable households and working in challenging situations. Can conduct property inspections and travel between sites as required. Is flexible and able to participate in duty rota working.What's in it for You A meaningful role supporting households at a critical point in their lives Opportunity to build specialist housing knowledge Supportive team environment with opportunities to grow Dynamic work where no two days are the same Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

JR300: Water Legionella Risk Assessor Location: Ealing Salary: £38,000 - £43,000 Per Annum Overview: First Military Recruitment is working in partnership with our reputable client who is seeking a Water / Legionella Risk Assessor to join their team. The successful candidate will be responsible for identifying, assessing, and reporting risks associated with water systems that could contribute to the growth and transmission of Legionella bacteria. This role ensures compliance with UK health and safety legislation and technical guidance, supporting the safe management of water systems across a varied property portfolio. Duties and Responsibilities: Conduct Legionella risk assessments on domestic hot and cold water systems and communal water systems Inspect system components including storage tanks, calorifiers, TMVs, showers, pipework, expansion vessels, and dead legs Carry out temperature monitoring, water sampling, and system inspections as required Identify hazards and evaluate risks relating to system design, condition, and operation Produce system schematics and asset registers where necessary Provide clear recommendations for remedial actions and ongoing control measures Prepare detailed risk assessment reports including photographs, system descriptions, and risk ratings Ensure reports are submitted within agreed timeframes Maintain strong working relationships with clients, site staff, and stakeholders Support the development and improvement of water safety procedures Travel regularly to client sites and complete multiple assessments where required Work in compliance with all relevant UK legislation and guidance (including ACOP L8, HSG274, COSHH, and BS 8580-1) Adhere to all health and safety procedures, including correct use of PPE and reporting of hazards or incidents Skills and Qualifications: Essential: City & Guilds Legionella Risk Assessment qualification (or equivalent) Strong knowledge of ACOP L8 and HSG274 technical guidance Understanding of BS 8580-1 standards Minimum 3 years’ experience in water hygiene or water treatment environments Experience conducting Legionella risk assessments across residential and/or commercial properties Full UK driving licence Excellent communication skills Ability to work independently and as part of a team Up-to-date technical knowledge relevant to the role Desirable: Legionella Control Association (LCA) recognised training or experience Experience working within local authority or social housing contracts Experience using digital risk assessment or asset management software IOSH or equivalent health and safety training Additional H&S certifications (e.g. working at height, manual handling, confined space, first aid) Asbestos awareness training

Resident Liaison Officer (RLO) Project: SHDF – Social Housing Decarbonisation Fund Location: London Borough of Ealing Salary: Up to £32,000 + £4,800 Car Allowance Contract: 3-Year Framework Requirement: Must have own vehicle and full UK driving licence About the Role We are seeking an experienced and resident-focused Resident Liaison Officer (RLO) to support the delivery of Social Housing Decarbonisation Fund (SHDF) works across the London Borough of Ealing. This is an exciting opportunity to play a key role in delivering energy efficiency and retrofit improvements to occupied social housing properties as part of a long-term 3-year framework. Works may include insulation, window and door replacements, ventilation upgrades, heating system improvements, and other energy-saving measures. As the main point of contact for residents, you will ensure projects run smoothly by building trust, managing expectations, and maintaining excellent communication throughout the lifecycle of the works. Key Responsibilities • Act as the primary liaison between residents, site teams, and the client, • Arrange and attend resident consultation meetings and property access appointments, • Clearly explain the scope of works, timelines, and any disruption expected, • Manage resident concerns, complaints, and vulnerable tenant needs with sensitivity, • Conduct pre-start visits and satisfaction surveys, • Maintain accurate records of all communications and resident interactions, • Support site teams in ensuring access is achieved to programme, • Work closely with project managers and supervisors to ensure smooth delivery What We’re Looking For • Proven experience as a Resident Liaison Officer within social housing, refurbishment, retrofit, or planned works, • Experience working on SHDF, ECO, or other decarbonisation/energy efficiency schemes (desirable), • Strong communication and conflict resolution skills, • Ability to work independently across multiple sites, • Highly organised with good administrative skills, • Empathetic and professional approach when dealing with residents, • Full UK driving licence, • Must own a vehicle (essential for travelling across the borough) What’s on Offer • Salary up to £32,000 (dependent on experience), • £4,800 annual car allowance, • Long-term 3-year framework stability, • Opportunity to work on a high-profile decarbonisation programme, • Supportive team environment with career progression potential

About The Role HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! Location - Twickenham Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work Salary - £40,720 - £44,120 (salary dependent upon experience). Plus a £3000 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: Additional paid overtime Fantastic pension scheme including Income Protection Cover 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months Free HomeServe Cover 8 policy Employee assistance programme looking out for you and your family Company van with fuel card Use of company tools, uniform and PPE Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development Learning and development opportunities Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About The Candidate What you must have: Level 2 in Plumbing (if successful, copies of your certificates must be provided) 1st and 2nd fix plumbing experience Experience working as a plumber in domestic housing Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. TPBN1_UKTJ

Job Title: Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £22.02 PAYE / £28.71 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role As a Local Welfare Assistance Officer, you will play a vital role in supporting residents experiencing financial hardship. You will assess and administer applications for a range of discretionary funds, provide welfare benefits advice, collaborate with internal and external partners, and help residents achieve greater financial stability. Key Responsibilities Administer applications for Local Welfare Provision, Discretionary Housing Payments (DHP), and Discretionary Council Tax Support/Hardship schemes in line with legislation and local policy. Deliver high‑quality, timely assessments and make fair, evidence‑based decisions. Assist residents with applications and provide comprehensive advice on welfare benefits, expenditure minimisation, and debt issues. Conduct home visits where necessary and work collaboratively with community organisations, charities, landlords, housing teams, and the DWP. Maintain accurate records, produce statistical data, and manage your caseload effectively. Identify potentially fraudulent claims and escalate appropriately. Use council IT systems to process awards, load payments, and update case notes. Experience We are seeking applicants with recent experience in the following areas: Administering Local Welfare Provision / Household Support FundYou will have recent experience assessing emergency financial support applications, crisis awards, or household support funding, including verifying evidence, determining eligibility, and making decisions based on policy. Administering Discretionary Housing Payments (DHP)You will be confident reviewing and processing DHP applications, understanding housing need, affordability assessments, and the regulatory framework governing DHP awards. Administering a Discretionary Council Tax SchemeYou have experience assessing Council Tax Support Hardship Fund or a similar discretionary council tax reduction scheme, including calculating awards and applying local scheme criteria. What You'll Bring Strong knowledge of welfare benefits legislation, including Housing Benefit and Council Tax Support. Analytical skills and the ability to apply discretion impartially. Excellent communication skills, both written and verbal. Ability to work independently, manage competing priorities, and meet strict deadlines. Experience supporting vulnerable residents with empathy, professionalism, and confidentiality. Ability to use Word, Excel, and council IT systems confidently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Cleaner Hours: 15 hours per week Shift Pattern: Monday to Friday, 3 hours per day In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. Your role as our Court Cleaner will be to help us provide our residents with a clean and safe space, ensuring the public/communal areas within the Court are kept clean and tidy. You will also be responsible to provide support to the manager with cleaning and preparing void flats as and when required. While experience in a similar role is not essential, we are looking for someone with a great attention to detail and who takes pride in what they do. The benefits At Housing 21 we’re proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: • Holiday Pay • Occupational Sick Pay • Occupational Maternity Pay • Health Cash Plan • Blue Light Card (offering discounts across retail, hospitality and leisure) • Car Lease Scheme • Cycle to Work Scheme • Uniform provided • Employee Assistance Programme • Training and development to fulfil your career aspirations An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. If you require further information, please view the job profile attached. Closing date for applications is 3 May 2026. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment

Electrician Location: Ealing Contract: Full Time Permanent Salary up to £44,000 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday) We’re currently looking for a skilled and qualified electrician to join our team in Ealing. This is a hands-on, field-based role where you’ll be responsible for the maintenance, repair, and installation of electrical systems across both void and occupied properties. You’ll play a key part in ensuring homes are safe, compliant, and ready for residents, whether that’s through reactive repairs, planned maintenance, or supporting wider refurbishment projects. With a strong pipeline of work and a growing presence in the area, this is a fantastic opportunity to be part of a team that’s making a real impact in the community. An ideal candidate would be someone who’s proactive, reliable, and passionate about delivering high-quality work. If you’re ready to take on a varied role with plenty of opportunity for growth, we’d love to hear from you. Electrical Duties: Responsible for reactive repairs to lighting circuits, sockets, fuseboards and other electrical systems Inspect and test electrical installations to ensure safety and compliance with regulations Replace or repair faulty components such as switches, outlets, light fittings and circuit breakers Work independently or as part of a team to meet daily repair targets Communicate clearly with tenants or residents about the nature of the repair and expected outcomes Ensure work areas are left clean and safe after completing repairs Adhere to all health and safety policies and procedures Provide high levels of customer care at all times Respond to emergency call outs when required, including out of hours shifts if applicable To undertake installation, service, repair, and maintenance of a broad range of domestic properties Use relevant IT systems to Manage and prioritise workload to complete repairs in a timely mannerRole Criteria: NVQ Level 3 in Electrical Installations - to include AM2 City & Guilds 18th Edition (If you have 17th edition you can work through your 18th edition) Full UK driving licence with a clean driving record Previous domestic, social housing experienceBenefits we can offer you. 25 days annual leave plus bank holidays Annual company Fun Day - Annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform

Duty Careline Officer London Borough of Hammersmith & Fulham Location: Hammersmith, London Contract: Initial 3-month contract Hours: 36 hours per week (including out-of-hours shifts) Pay Rates Standard Hours (Office Hours): £27.48 per hour (Umbrella) (£21.52 per hour (PAYE exclusive)) Out of Hours (4:00pm – 9:00am): £32.37 per hour (Umbrella) (£25.29 per hour (PAYE exclusive))Shift PatternsWeekdays: Days: 9:00am – 4:00pm Evenings: 3:45pm – 10:15pm Nights: 10:00pm – 9:15amWeekends (2 shifts only): Days: 9:00am – 9:15pm Nights: 9:00pm – 9:15am About the Role We are seeking a dedicated and responsive Duty Careline Officer to join the Careline service in Hammersmith. This vital role supports a 24/7 emergency call handling and response service, ensuring the safety and wellbeing of vulnerable residents. You will be responsible for operating the Careline and Emergency Control Room during core hours, while also contributing to out-of-hours coverage, including emergency visits. A full UK manual driving licence is essential for this role. Key Responsibilities Respond to all incoming telephone and alarm calls, assessing urgency and coordinating appropriate responses Provide emergency visiting support to service users, offering practical and emotional assistance Liaise with emergency services, care agencies, next of kin, and other stakeholders Maintain accurate and detailed records of all calls and actions taken Install telecare alarms and related equipment Coordinate responses to housing and repair issues for sheltered housing residents Handle out-of-hours (OOH) cases including homelessness support and welfare checks Investigate “no reply” alerts from care services and ensure appropriate follow-up Contact keyholders and manage emergency access situations General Duties Comply with all Council policies, procedures, and standards Uphold health & safety responsibilities at all times Participate in training, supervision, and performance reviews Maintain strict confidentiality and adhere to data protection regulations Build effective working relationships across teams and partner agencies Support emergency planning and business continuity arrangements Essential Requirements Full UK manual driving licence Strong communication and decision-making skills Ability to remain calm under pressure and respond to emergencies effectively Experience working in a customer-focused or emergency response environment (desirable) Competent IT skills for record-keeping and communication systems Willingness to undergo an Enhanced DBS check Why Join? This is an excellent opportunity to play a crucial role in supporting vulnerable residents within a dynamic and essential frontline service. You will gain valuable experience in emergency response, social care coordination, and public service delivery. Apply now to make a meaningful difference in your community

Care Home Chef | Full-time, 40 hours per week | 4 days on, 3 days off | Every other weekend off | £15.12 per hour (approx. £31,449.60 per annum) Are You Ready to Turn Up the Heat? At Thameside in the heart of West Molesey , were not just cooking mealswere crafting experiences. As our new Chef youll support our Chef Manager in delivering delicious, nutritious, and visually stunning dishes to our 61 residents every single day. This isnt your average kitchen roleits your chance to innovate, inspire, and make a real impact. Whats On the Table? Creativity Unleashed: Have Input in designing menus, experiment with fresh seasonal produce, and cater to unique dietary needs with flair. Step up to the Plate: In the absence of the Chef Manager, keeping operations running as smooth as your signature sauces. Work-Life Balance: 40-hour weeks over 4 days , with every other weekend off to relax and recharge. Shift-Times: 7:30am-5:30pm Why Choose Us? Sociable hours that work for you Perks that matter: Big-brand discounts, a £250 refer-a-friend scheme, and Blue Light Card savings A chance to shine: Compete in our annual Chef of the Year competition and take your skills to the next level If youre a passionate leader with a flair for flavour, this is your chance to make your mark. Apply now, and lets create something extraordinary together! What do some of our current Chefs have to say? Check out our dedicated Catering page on our careers website to find out - anchor.org.uk/careers/where-you-fit/care/care-home-chef-and-catering-jobs-anchor Please note all applicants must already hold the legal right to work in the UK Anchor a great place to work Anchor is Englands largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. Were not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. A rewarding environment From health and happiness to finance and your career, well give you all the support you need. Health & happiness Gym, fitness and wellbeing discounts Mental health support Flexible working options Finance Pension plan contribute between 4% and 8% and well match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more Career Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities To see our full range of benefits, check out our dedicated rewards website Celebrating diversity, celebrating you Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others. We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes. TPBN1_UKCT

Adecco are recruiting on behalf of Ealing Council for a Prevent & Hate Crime Officer to join the Safer Communities Department. Contract Details: Type: Temporary Pay: £20.96 per hour (PAYE) / £27.89 per hour (Umbrella) Location: Perceval House, Ealing Working Arrangements: Hybrid, 1- 2 days per week in the office Hours: Part Time role working, 21 hours per weekThis is a key role supporting Ealing Council's work on Prevent, counter terrorism (CONTEST), and hate crime, helping to build strong community resilience and safeguard vulnerable individuals. About the Role The Community Resilience Support Officer will play a central role in supporting the delivery of the council's Counter-Terrorism strategy (CONTEST), including leading the coordination of Ealing's multi-agency Channel Panel for individuals vulnerable to radicalisation. The role also supports the development and delivery of the council's Hate Crime Strategy, coordinating partnership boards, stakeholder engagement, and awareness campaigns across the borough. This post is subject to safer recruitment practices and requires a Disclosure and Barring Service (DBS) check. Key Responsibilities Coordinate Ealing's CONTEST Board, Channel Panel, and Hate Crime Partnership meetings, including agendas, minutes, and reports for senior leadership Manage information sharing for Channel and safeguarding panels Maintain quarterly forward plans and team activity schedules Oversee shared digital work spaces and Prevent and Community Resilience mailboxes Support monitoring and reporting for the Community Cohesion Resilience Programme Develop and maintain databases to track delivery and outcomes Communicate effectively with internal and external stakeholders Build community links and encourage civil society participation in resilience initiatives Support the establishment of a Community Resilience Forum Contribute to local risk assessments and action plans for Prevent and hate crime Design and distribute feedback surveys using Microsoft Forms Conduct project visits to ensure quality assurance Produce monthly tension logs and quarterly service reports Promote equality, diversity, and inclusion in all work Ensure compliance with GDPR, confidentiality, and health & safety requirements Support ad hoc duties within the Community Resilience Team as requiredKey Relationships You will work closely with: Children's Services, Adult Social Care, Housing, Youth Justice, Public Health, and Community Safety Voluntary and faith sector organisations Metropolitan Police Service and Probation NHS partners and Integrated Care Boards Schools, colleges, and the University of West LondonEssential Knowledge, Skills and Experience Sound knowledge of hate crime and the Prevent strand of the UK Government's counter-terrorism strategy Excellent written and verbal communication skills, including report writing and minute-taking Experience managing projects, coordinating events, and meeting deadlines Ability to analyse and present data to inform decision-making Strong partnership-working and influencing skills Confident use of Microsoft Office, web tools, and social media Educated to degree level or equivalent in a relevant field Experience delivering public safety or community resilience initiatives, ideally in a local authority or multi-agency environment Experience designing and delivering workshops or training sessionsApply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Single Homeless Project has an opportunity for a Project Worker to join our experienced and committed teams based in Wandsworth, Westminster?????. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £29,822.41 and rising incrementally to £32,034.46 per annum. We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Project Worker role: As a Project Worker within our Westminster Mental Health Accommodation Services or Wandsworth Properties, you’ll play a vital role in helping people find stability, confidence and a way forward. These are roles rooted in relationships - offering consistency, belief and practical support to people navigating some of life’s most challenging moments. You’ll work alongside residents to create a sense of safety and possibility, supporting them to feel more in control of their lives and their choices. Working within supported accommodation, you’ll support people to build everyday skills, strengthen wellbeing and reconnect with opportunities that matter to them - whether that’s housing, health, learning, work or community life. You’ll hold a small caseload, developing personalised support and safety plans shaped by each person’s goals, strengths and experiences. Collaboration sits at the heart of the role: with residents, colleagues and partner services, all working together to create meaningful and lasting progress. This role is for someone who believes in people and is ready to show up with curiosity, compassion and purpose. You’ll join a reflective, supportive team that values initiative, learning and shared responsibility. If you want a role where your work has real impact, where relationships matter and where you can help people move beyond survival towards independence and hope, apply now and bring your tenacity, care and ambition with you. About you: You take a person-centred approach to your work, building trust and working alongside people to shape support that reflects their goals and priorities. You’re confident managing a small caseload, using assessment and good judgement to understand needs, risks and progress over time. You communicate clearly and work well with others, building strong relationships with colleagues and partner services to achieve the best outcomes. You understand the importance of safety, boundaries and accountability, and work in line with health and safety requirements, policies and procedures. You’re organised, reflective and committed to learning - keeping accurate records, protecting confidentiality and contributing to service improvement. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing date: Sunday 17th May at midnight Interview date: Wednesday 27th and Thursday 28th May online via Microsoft Teams Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed. Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our Project Worker - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited

Highways Clerk of Works – West London Rate: £300 per day Umbrella / £230 PAYE Contract: Temporary Our client, a forward-thinking London Borough Council, is seeking an experienced Highways Clerk of Works to support the successful delivery of a wide-ranging Capital Projects programme across the borough. This is a site-based role focused on the inspection, supervision, and delivery of highways, traffic management, public realm, and active travel infrastructure schemes, including cycle projects delivered in partnership with Transport for London. We are specifically seeking candidates with strong experience in highways and streetworks project delivery within a local authority or highways environment. Candidates from building, housing, or vertical construction backgrounds without highways experience will not be considered. The role working within the Capital Projects team and reporting to the Lead Engineer – Project Delivery, you will oversee and monitor live construction activities across highways and traffic schemes to ensure works are delivered safely, compliantly, and to specification. You will act as the Council’s on-site representative, ensuring contractors, subcontractors, and external stakeholders comply with all contractual, legislative, safety, and quality requirements. Projects will include: Highway and carriageway works Footway improvements Cycle infrastructure schemes Traffic management projects Public realm improvements Utility and streetworks coordinationKey Responsibilities: Supervise highways and traffic construction works on-site Conduct daily inspections and surveys in live traffic environments Ensure compliance with drawings, specifications, Street-smart Design Guide standards, and Project Engineer instructions Monitor workmanship, materials, safety, environmental compliance, and quality standards Oversee traffic management arrangements and road signage compliance Ensure compliance with: Highways Act 1980 NRSWA 1991 Traffic Management Act CDM Regulations 2015 Health & Safety legislation Liaise with contractors, developers, utility companies, and internal departments Produce detailed inspection reports, progress updates, snagging lists, and photographic records Monitor project progress against programme and budget Assist Project Engineers with change management, compensation events, and issue resolution Attend substantial and final completion inspections Verify completed works for payment purposes Ensure projects are delivered safely, efficiently, and to agreed standardsCandidate Requirements Essential: Proven experience as a Highways Clerk of Works, Highways Inspector, Site Supervisor, or similar highways delivery role Strong experience inspecting and supervising highway and streetworks projects Experience within a London Borough or local authority highways environment Knowledge of: Highways construction standards Traffic management Public realm and active travel infrastructure Streetworks legislation and compliance Ability to manage contractors and stakeholders effectively Strong reporting and communication skills Experience working in live traffic environmentsDesirable: NRSWA qualification SMSTS / SSSTS Highways or Civil Engineering background Experience working on TfL-funded schemes Knowledge of CAD drawings and traffic ordersThe Opportunity This is an excellent opportunity to join a busy and highly regarded Capital Projects team delivering impactful highways and infrastructure improvements across one of London’s most active boroughs. The role offers exposure to a varied project portfolio and would suit a proactive highways professional who enjoys a hands-on, site-based environment. If interested and have any questions please contact Josh Hull on (phone number removed) or email (url removed)

Compliance Manager - Social Housing: Gas, Electrical and Repairs South London Up to £65,000 + Benefits We are recruiting for a Compliance Manager to join a leading social housing contractor, to lead and deliver compliance excellence across repairs and maintenance contracts. Working with internal teams and supply chain, you will be responsible for ensuring all works are compliant with relevant industry standards and contractual obligations including gas servicing and breakdowns, electrical remedials / upgrades, legionella, asbestos, passenger lifts, FRA (fire risk assessments), fire alarms and emergency lighting. We are looking for somebody who has experience in the Social Housing sector, either from the client side or contractor side (ideally both), who can drive performance and provide technical knowledge. This is a key management role and presents an excellent opportunity for the right person to develop technical and leadership skills within in an ever-changing statutory and regulatory environment. Compliance Manager Key Accountabilities: Ensure that all DLO operatives and supply chain's qualifications and accreditations are up to date, including Gas safe registration and insurances for supply chain Supervise and coordinate projects, inspections, and audits, ensuring full legal and regulatory adherence Act as the key liaison with clients, contractors, and residents-delivering a trusted, expert presence and providing technical support Champion safety, drive KPI performance ensuring programmes and deadlines are met, and oversee system/policy improvements Provide monthly reports detailing performance, KPI productivity, legislative and regulatory requirements, gas breakdown and servicing report Responsible for ensuring that all properties meet all necessary statutory and non-statutory standards and legal compliance.Compliance Manager Qualifications: Minimum 5 years' management experience in compliance across housing, gas, or building services Strong technical understanding of GSIUR, HASAWA, CDM, Building Regs, and ISO standards Qualifications in SMSTS/SSSTS, ACS Gas (Domestic/Commercial), and Asbestos Surveying (desirable) A relevant technical/ building qualification to Level 4 or above. Skilled in ICT systems, data reporting, project governance, and stakeholder engagementCompliance Manager Salary & Benefits: You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a permanent, full-time role for which you will receive a highly competitive salary of up to £65K + benefits. You will be part of a stable business with ambitious growth plans over the next 5 years

Asset Management Analyst (Property / Housing) Use your expertise in asset management, property analysis and financial modelling to influence strategic investment decisions within a social housing portfolio, driving value for money and long-term sustainability. If you’ve also worked in the following roles, we’d also like to hear from you: Housing Asset Manager, Property Asset Analyst, Investment Analyst (Property), Real Estate Analyst, Asset Strategy Analyst, Property Analyst, Asset Manager This is officially known within the organisation as a Portfolio Options Assessor SALARY: £43,327 to £52,000 per annum (dependent on experience) + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an Asset Management Analyst (Property / Housing) to join an Asset Strategy team supporting strategic decision-making across a housing portfolio. As an Asset Management Analyst (Property / Housing) you will analyse asset performance, undertake financial modelling and deliver data-driven insights that shape investment, redevelopment and disposal strategies. Working as an Asset Management Analyst (Property / Housing) you will collaborate with Finance, Development and Property teams to ensure housing assets remain sustainable, compliant and aligned to long-term objectives. This role is ideal for someone with experience in property analysis, real estate or social housing who enjoys working with complex datasets and influencing strategic outcomes. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Asset Management Analyst (Property / Housing) include: • Conduct Performance Analysis: Assess housing assets using financial modelling and data analysis, • Undertake Options Appraisals: Evaluate investment, redevelopment and disposal opportunities, • Analyse Data Sources: Interpret internal systems data and external market intelligence, • Develop Asset Models: Support ongoing improvement of asset appraisal tools and frameworks, • Prepare Reports: Produce clear insights and recommendations for stakeholders, • Collaborate Cross-Functionally: Work with Finance, Development and Property Services teams, • Support Governance Processes: Contribute to decision-making on asset investment and disposals, • Engage Stakeholders: Ensure transparency and alignment across departments, • Attend Meetings: Participate in workshops and programme delivery activities CANDIDATE REQUIREMENTS • Degree or equivalent experience in asset management, real estate, housing or related field, • Membership or working towards a professional body such as RICS, CIOB or CIH, • Experience analysing property performance, asset data or financial modelling, • Strong analytical skills with the ability to interpret complex datasets and trends, • Advanced Excel skills and confidence using data analysis tools, • Excellent communication skills with the ability to present insights clearly, • Understanding of value for money principles within regulated sectors, • Knowledge of social housing, asset management principles and regulations, • Awareness of sustainability and building safety considerations is desirable BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service • Up to 8% contributory pension scheme • Flexible working arrangements • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14676 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Central Recruitment is currently working with a London based charity whose mission is to support people experiencing homelessness to find secure accommodation and work towards a positive future. Our client is currently recruiting for a Hostel Manager, to work in the Twickenham area. The hostel is a 14-bed service that provides 24-hour support to people affected by homelessness or rough sleeping to move off the streets and into safe, secure housing. • 37.5 hours per week, • Monday - Friday, • Hours: 09:00 - 17:00 (with some flexibility to occasionally work evenings, weekends and on-call duties), • £42,000 per annum, • This is a permanent role This is a fantastic opportunity to make an impact in the lives of adults with a history of homelessness. KEY RESPONSIBILITIES: • Line manage Hostel Team Leader, Hostel Support Workers and Hostel Night Shift Worker, including supervision, appraisal, and performance management., • Oversee the day-to-day running of the hostel, ensuring a safe, well-managed, and responsive service at all times, • Lead regular team meetings, reflective practice sessions, and ensure effective communication across shifts. Provide coaching and guidance to staff on trauma-informed practice, safeguarding, and complex client support, supporting staff to use de-escalation and non-punitive approaches, • Ensure full staffing cover across rota shifts, including planning, recruitment support, and absence management, • Oversee key work delivery, ensuring support plans are effective, strengths-based, and outcome-focused, • Act as the safeguarding lead within the service, ensuring all concerns are managed appropriately and escalated where required, • Oversee financial processes including petty cash, rent collection systems, and budget monitoring, • Represent the service professionally in multi-agency meetings and forums, developing and maintaining strong working relationships with external partners, including housing providers, healthcare services, and local authorities, • Support residents to access appropriate services and move-on opportunities WHAT WE’RE LOOKING FOR: • Significant experience working with people affected by homelessness or rough sleeping, including those with complex needs such as mental ill-health, substance use, or trauma., • Experience of supervising or managing staff within a supported housing, hostel, or similar environment and of managing staffing rotas and addressing resourcing gaps, including coordinating overtime, bank/casual staff, or agency cover to maintain safe service delivery, • Strong knowledge of safeguarding, risk assessment, and incident management, with the ability to lead on identifying, responding to, and escalating concerns appropriately., • Demonstrable understanding of trauma-informed and psychologically informed approaches, and the ability to embed these within team practice, • Strong understanding of the challenges, barriers, and behaviours associated with homelessness, and the ability to implement compassionate and effective service responses., • Ability to manage complex and sometimes high-risk situations, providing clear direction and support to staff, • Strong interpersonal skills, with the ability to build effective relationships with residents, staff, and external partners, • Knowledge of local housing pathways, homelessness legislation, and community resources, • Experience of service performance monitoring, quality assurance, or contract compliance, • Good organisational and administrative skills, including confidence using IT systems for case management, monitoring, and reporting., • Ability to work both strategically and operationally, including providing hands-on support where required FURTHER REQUIREMENTS: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: • Current valid right to work in the UK, • Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise), • A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60), • Employment or education history to cover the last 5 years which can be verified through the referencing process HOW TO APPLY: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

Job Title: Finance & Income Officer Location: Ealing, W5 2HL - Hybrid working (3 days office / 2 days remote) Hourly rate £23.05 PAYE / £30.09 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role An exciting opportunity has arisen for an experienced Finance & Income Officer to join a busy public‑sector housing finance team. You will play a key role in supporting income and expenditure activity across temporary accommodation and housing services, ensuring accurate financial records, compliant processing, and effective financial control in a high‑volume, deadline‑driven environment. This role is ideal for a finance professional with strong local authority or housing experience who enjoys working collaboratively across finance, housing, and supplier teams. Key Responsibilities Income & Expenditure Support Provide hands‑on support for income and expenditure activity within a local authority or public sector housing environment, ensuring financial transactions are accurately recorded and reconciled. Maintain robust financial records, ensuring compliance with internal controls, policies, and agreed deadlines. Support account reconciliations, month‑end and year‑end processes, and investigate variances to ensure financial integrity across housing and temporary accommodation accounts.Purchase‑to‑Pay & Supplier Management Process supplier invoices, ensuring accuracy, compliance, and timely payment in line with financial procedures. Raise purchase orders and requisitions, supporting budget holders to ensure correct coding, authorisation, and audit trails. Assist with accruals, payments, and financial adjustments, working closely with central finance teams to meet reporting deadlines. Liaise confidently with suppliers, internal budget holders, and corporate finance colleagues to resolve invoice queries and discrepancies promptly and professionally.Financial Systems, Reporting & Administration Use corporate finance systems (including Business World / Unit4) to track expenditure, maintain accurate records, and support financial reporting. Apply strong MS Excel skills to maintain spreadsheets, produce basic financial reports, monitor budgets, and support reconciliation activity. Operate effectively in a high‑volume financial environment, maintaining attention to detail while meeting competing priorities. Maintain clear audit trails and financial documentation to support internal and external audit requirements. About You You will bring: Proven experience working in a local authority or public sector finance or housing environment, supporting income and expenditure activity. Demonstrable experience with supplier invoice processing, purchase orders, requisitions, accruals, and payments. Confidence liaising with a wide range of stakeholders, including suppliers, budget holders, housing teams, and central finance. Strong working knowledge of MS Excel and experience using corporate finance systems such as Business World (Unit4). Excellent organisational skills, with the ability to manage workloads, meet deadlines, and maintain accuracy in a fast‑paced setting. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Complaints Handler Location- Kingston Salary Up to £34k We are looking for a proactive and customer-focused Complaints Handler to support our construction team. Responsibilities Receive, log, and manage customer complaints in a timely manner Resolves stage 1 and stage 2 complaints Provide clear, professional, and timely responses to customers Monitor complaints through to resolution, ensuring deadlines are met Keep accurate records of all communication and actions taken Ensure all complaints are handled in line with company procedures and industry standards Identify recurring issues and escalate where necessary Apply correct SOR codes to works completed and ensure accuracy Liaise with contractors to resolve invoice queries and discrepancies Monitor and track invoice approvals and payment progress Maintain accurate records on repairs and finance systems Support the wider repairs and maintenance team with administrative tasks Ensure compliance with internal procedures and audit requirements About You Strong communication and interpersonal skills Excellent problem-solving and organisational abilities Ability to handle sensitive situations professionally Experience in a fast-paced, customer-facing role Previous experience in construction, housing, or property services (desirable) If you are interested in this job with Taylor Johnston, please apply or call (phone number removed) for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer INDTJ

Repairs & Maintenance Supervisor Ealing Full-time, Permanent £44,850 + company vehicle, fuel card and benefits We're working with a well-established property services provider to recruit an experienced Repairs & Maintenance Supervisor to support a busy housing portfolio in West London. What you'll be doing: You'll split your time between site and admin, keeping a close eye on quality, progress, and performance. Day to day, that includes: Carrying out pre- and post-inspections across occupied properties Checking works at height (including scaffolding, windows, doors, snagging) Supervising operatives and subcontractors across multiple jobs Keeping works moving across planned, cyclical and responsive programmes Making sure everything meets expected standards and regulations Monitoring productivity and flagging any issues early Visiting sites regularly to check progress and resolve problems Updating jobs and reports using handheld systems and Excel Dealing with residents professionally and resolving queries where needed Ensuring health and safety procedures are followed at all times Requirements: This role would suit someone who has come up through the tools and moved into supervision, with a solid understanding of building maintenance. You'll likely have: Experience supervising within a repairs/maintenance environment A trade background with good all-round knowledge Experience managing subcontractors and different trades on site Confidence carrying out inspections and signing off work A good understanding of both planned and reactive maintenance The ability to organise workloads and keep things running smoothly Decent IT skills (Excel and job management systems) A strong approach to customer service A full UK driving licenceYou'll also need to be eligible to work in the UK and comfortable completing pre-employment checks. Benefits: 25 days holiday + bank holidays Company van and fuel card Staff perks and discount schemes Paid volunteering day(s) Family-friendly policies Long-term stability within a growing business This is a good opportunity for someone who wants a steady, long-term role with a company that has a strong pipeline of work and a consistent footprint in the sector. If you'd like to know more, Apply now

Children and Family Support Worker Location: New Malden, Surrey Caritas Futures is proud to partner with a leading charity that provides vital support to families affected by domestic violence. We are seeking a compassionate Children and Family Support Worker for a full-time, temporary ongoing role based in New Malden. Role Overview: As a Children and Family Support Worker, you will play an essential role in helping children and families recover from the effects of domestic violence. You will provide emotional and practical support, ensuring children feel safe, supported, and able to thrive in a nurturing environment. Key Responsibilities: Provide emotional and practical support to children who have experienced domestic violence. Develop and implement personalised care plans for each child and family. Monitor children's safety and well-being, conducting risk assessments as required. Work closely with schools, social workers, and other family services to ensure coordinated care. Help children regain confidence, stability, and a sense of security. Support families in accessing housing, social services, and other essential resources.Essential Requirements: Current DBS on the update service, or willingness to undergo one. Genuine commitment to safeguarding and supporting children affected by domestic violence. Experience working with children in vulnerable situations, ideally in safeguarding or domestic violence contexts.What We Offer: We recognise the sensitive nature of this work and provide comprehensive support for our staff, including: A dedicated recruitment specialist to guide you through the hiring process. Full placement support to ensure your success. Access to a well-being package, including counselling, the Headspace app, and weekly exercise classes.For immediate consideration, please forward your updated CV at your earliest convenience. Join us in making a profound difference in the lives of those affected by domestic violence. Apply today and be a beacon of hope and support! Caritas Recruitment is acting as an Employment Business in relation to this vacancy

A vacancy has arisen within the Skyline division for a Contracts Manager to join the Operations team to support the increasing number of Skyline developments in the Southern area. The ideal candidate should live within the Heathrow catchment area with a 15-mile radius. You will join them on a full-time, permanent basis, and in return, you will receive a competitive salary. Our client is the leading supplier of fitted kitchens and bedrooms for new build homes with a market share of over 50%. They supply leading housebuilders such as Barratt and Taylor Wimpey, as well as developers of inner city high rise projects and social housing providers where a diverse product range and outstanding service sets them apart. Their investment in the largest field based team in the industry, along with outstanding manufacturing capabilities, delivery process and after-sales service means they have built strong long-term relationships with their customers. They are an Equal Opportunities company and abide by the Equalities Act 2010. The Contracts Manager role: The purpose of the role is to manage the installation process through to completion on fast moving, third-party, high-rise developments across the area. The key responsibilities of their Contracts Manager will include: Providing high levels of customer service. Ensure high levels of Health & Safety on site. Ensure sufficient levels of subcontract labour available to meet customer demands. Ensure the highest levels of fit quality are maintained. Scheduling of fitters work via company IT systems. Reviewing and closing out snags via customer QA systems (Fieldview, SnagR etc). Ensure fitting teams maintain all necessary qualifications and certifications, i.e. CSCS cards, SSSTS / SMSTS, Face fit certificates and the like. In order to succeed in this Contracts Manager role, you must have: Able to communicate confidently with people at all levels. Self-motivated and looking to progress in your career. Able to manage multiple projects positively. Able to work under pressure to maintain deadlines. Computer literate. Personally presentable at all times. You will be: Knowledge of kitchen installations. Ideally a construction related qualification. Excellent IT ability. Excellent organisational and time management skills. Understanding of health and safety – would suit IOSH, SMSTS, SSSTS. CSCS or HBF Card. A full driving licence. This position will be rewarded with a competitive salary. In order for your application to be taken further please state your required salary. If this sounds like the perfect opportunity for you and you’d like to become their Contracts Manager, then please click ‘apply’ today – don’t miss out, they’d love to hear from you

About The Role HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! • Location - Kingston upon Thames • Full Time - 40 hours per week. T his includes some weekend, evening and bank holiday work • Salary - £40,720 - £44,120 (salary dependent upon experience). Plus a £3000 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: • Additional paid overtime • Fantastic pension scheme including Income Protection Cover • 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week • Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months • Free HomeServe Cover 8 policy • Employee assistance programme looking out for you and your family • Company van with fuel card • Use of company tools, uniform and PPE • Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development • Learning and development opportunities • Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About You What you must have: • Level 2 in Plumbing (if successful, copies of your certificates must be provided) • 1st and 2nd fix plumbing experience • Experience working as a plumber in domestic housing • Full UK Driving Licence with no more than 6 penalty points • Excellent customer service • Proactive, 'can do' attitude • Keen eye for detail and problem-solving skills At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. • Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment • Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About Us Not Specified TPBN1_UKTJ

Salary: £31,000 per annum plus benefits Hours: Full time, average 37 hours per week on a shift basis (to be discussed at interview) Contract: Permanent Location: Walton on Thames (Elmbridge) Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently? At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton. Come and join the Elmbridge Team and play a pivotal role in our incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes. If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing & Support is the place for you. What You’ll Be Doing You will be joining our Elmbridge Team, a warm, friendly and welcoming group, to provide a high-quality service to our clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. We currently support 65 clients with a range of needs. Our clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people. A little more about your day as a Housing & Support Deputy Manager: Supporting the manager and acting up in their absence Staff supervision and development Working with the manager to create new opportunities and plan implementation Daily operational planning Working with a small number of clients Family mediation and support, bringing families back together Working with a community of professionals to support the right outcomes Problem solving together and debriefs, sharing experiences and learning as a team through reflective practice Supporting the team with repair issues and repayment agreements for rent arrears Property and health and safety checks It is an exciting time for our Elmbridge Team as you’ll also be involved in planning and running our extra-curricular workshops. These range from sports activities such as basketball, table tennis and boxing, to relaxation sessions. We are always open to new ideas and projects, so if you have a particular talent or skill, please let us know. What You’ll Need To be successful in this role, you will need: Ability to develop non-judgmental professional relationships with clients The ability to manage your own time, delivering outcomes and meeting deadlines An Enhanced DBS check (to be completed by us upon successful application) A full, valid driving licence and use of your own car for business purposes Experience in homelessness and homeless housing pathways Knowledge of support services, including legislation on safeguarding, data protection and benefits Experience supporting or managing staff Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. How We’ll Set You Up for Success We want to make sure you have the skills and knowledge to be great in your role. When you join us, you will complete a tailored induction programme which includes a combination of online training, in-person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open University degree or professional qualification. Why Work at Transform Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working, including flexible hours where possible. Our benefits include: 28 days annual leave per annum, plus bank holidays (pro rata for part time) An additional 1 wellbeing day per annum (pro rata) A defined contribution pension scheme Interest-free staff loans The opportunity to buy or sell up to five days annual leave per holiday year Life assurance cover What’s Next At Transform, we’re all about celebrating diversity because we know it’s key to our success. We’re committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you. If you need any adjustments during the application or selection process, please let us know and we’ll be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out. You may have experience in the following: Housing & Support Deputy Manager, Deputy Service Manager, Supported Housing Manager, Housing Services Manager, Homelessness Manager, Housing Support Manager, Assistant Service Manager, Supported Living Manager, Social Care Manager, Community Support Manager, Tenancy Support Manager. REF-(Apply online only)

Local Authority Adult Social Care, Strategic Commissioning, South West London Pay rate c. £500 / day Contract role - Local Authority Adult Social Care Pertemps are recruiting for an experienced Strategic Commissioner, within Learning Disability in Adult's Services. Please note – it is essential that you have Local Authority Commissioning experience for this role. Overview: The Learning Disabilities Commissioner will focus on strategic commissioning for residents with learning disabilities, where key themes are: Promoting Independence - through commissioning key services such as information and advice and prevention & early support which support people to remain independent Prevention and reducing health inequalities - working with Public Health, Health and the Voluntary Sector Joint up working with colleagues - working closely with social care teams, housing, market management and the digital team to deliver joint up and high quality services Partnership with providers and partners across South West London - developing joint solutions with health, community and local authority partners across South West London Co-production and engagement - Making sure people’s voices are at the heart of all services we design and commission Please get in touch for more information. This is an agency post and Pertemps can offer you:- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more. Please contact Graham Leatham on (phone number removed) or email (url removed) for more information. We recruit across all areas of Qualified Social Work. If you are a Social Worker and this isn’t the role for you, contact us about other roles including IRO, BIA, MASH, LAC, Children’s Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager

In a Nutshell… We have a fantastic opportunity for a Senior Technical Coordinator to join our team within Vistry West London, at our office in Ealing. As our Senior Technical Coordinator, you will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering. Extensive experience working within a technical role at a residential house builder. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word. Proven ability in a Senior Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organization and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure and accept criticism of work. Be able to work effectively in a team. Good level of communication skills, with the necessity to liaise with internal staff and external bodies. Be practical and methodical with good analytical skills. Embrace the company's core values. Willing to work extra to meet deadlines as and when the business needs require it.Desirable… Member of professional body e.g. ICE, CIAT, CIOB Principle Designer and associated Health and Safety training/ qualifications. CSCS card qualification. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. Continued professional development and keeping up to date with changes within the industry.More about the Senior Technical Coordinator role… Manage multiple sites as agreed with the Technical Director/Manager from design stage to post completion, in line with delivery programme and key dates. Undertake the Principal Designer role as defined within the Construction Design & Management Regulation 2015 and completion of all necessary Health, Safety & Environmental documents, in line with Group Policy & procedures. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans and the house type working drawing packs. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Undertaking value engineering assessments and ensure buildability is considered. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 & S278 followed by timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Co-ordinate information and liaise with architects, civil and structural engineers, and landscape architects, ensuring consistency between various designs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing, and providing the Sales & Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Robust Standard Details and any other requirements. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits and site progress meetings as required. Attend departmental meetings as required. Chair predevelopment meetings with external consultants and internally within the business unit. Ensure all relevant stakeholders are kept informed.Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1

Apricus Resourcing are currently looking for an enthusiastic, dynamic and adaptable Full Time Permanent Onsite Social Support Housing Officer Worker to join a leading Supported Housing Service based in Post Code Area KT12 Walton-on-Thames of Surrey when not working from home half the time, who is really passionate about providing a personal housing support services. This role is working full time, 37 hours weekly between approx Monday-Friday 9am-5pm, start and finish times can be slightly amended to suit if needed. We have an exciting opportunity to assist in the support of complex and diverse clients with a range of social housing needs. You will help vulnerable clients as a keyworker to achieve their goals and live as independently as possible, whilst ensuring they are safe and able to manage risks appropriately. Due to the need to meet clients at various locations a driving licence and your own transport is required, fuel cost for travelling away from main base will be reimbursed. You must also be willing to undergo an enhanced DBS Check. Please only apply if this is okay. The successful candidate will be: * Supporting and empowering clients by providing holistic trauma-informed one to one support to encourage their personal development to achieve their personal goals and live as independently as possible. * Working as part of an effective team to provide high-quality housing and support services to all clients using this service * Carrying out housing management activities such as rent collection, tenancy enforcement, reporting maintenance issues and health and safety checks. Ensuring a firm and empathetic approach to support clients to maintain their tenancies. * Ensuring the delivery of high-quality accommodation and support services to all clients by participating in required activities required in delivering those Some great benefits include: * 28 days annual leave per annum, plus bank holidays off. * An additional 1-day pro rata per annum wellbeing day * Interest free staff loans * Training & Development opportunities * Flexible working options * A defined contribution pension scheme * Additional pay where applicable for participating in emergency out of hours support rota * The opportunity to buy or sell up to five days annual leave per holiday year * Access to our benefits platform for a wide range of discounts on everyday spends * Life assurance cover * Eyecare vouchers * Free DBS checks * Training and development opportunities * Employee assistance programme * Interest-free staff loans * Flexible working options * Cycle to Work Scheme In return for your commitment, we are able to offer a very competitive salary of £28,000 per year. Benefits else can you expect from Apricus? – Free of charge new DBS disclosure certificate – Dedicated Consultant permanently assigned to you with all the sector expertise required. – Excellent efficient weekly Payroll and professional Compliance Department System, ensuring that you are accurately paid on time, every time. – The most competitive Rates the sector can offer, allowing you to achieve earnings unlike anywhere else. – Leading £300 Referral Bonus, for every successful referral to Apricus

Example Recruitment Group Ltd are currently recruiting on behalf of a leading national compliance and energy services provider for an experienced HIU Engineer to join their growing team working across South West London. Our client operates within the social housing sector, delivering high-quality heating and energy services across domestic gas, commercial gas, renewables and electrical services. They are a well-established contractor with long-term contracts in place, offering strong job security and career progression opportunities. The Role As an HIU Engineer, you will be responsible for the commissioning, servicing, repair and fault finding of Heat Interface Units (HIUs) across residential properties within the social housing sector. You will be working in occupied properties, therefore excellent customer service and communication skills are essential. Key Responsibilities • HIU commissioning, servicing, maintenance and fault finding, • Diagnosing and repairing system faults efficiently, • Producing accurate site reports using a PDA system, • Delivering a professional and courteous service to clients and residents, • Participating in manufacturer and internal training programmes, • Ensuring health and safety standards are followed at all times, • Occasional travel or short periods working away when required Salary & Benefits Basic Salary: £35,000 - £45,000 (DOE) OTE: Up to £60,000 including overtime and call out Working Hours 45 hours per week - Monday to Friday (8am – 6pm) Call out rota - 1 in 4 Benefits Package • Competitive salary package, • Company pension scheme, • Life assurance, • 28 days annual leave including bank holidays, increasing annually up to 33 days, • Enhanced maternity, paternity and adoption leave, • Additional family-friendly policies including carer’s leave, neonatal leave and fertility support, • Retail discounts platform with thousands of offers, • 24/7 Virtual GP service for employees and immediate family, • Employee Assistance Programme (EAP) available 24/7, • Cycle to Work scheme, • Home and electronics salary sacrifice purchase scheme Requirements Essential • Full UK Driving Licence, • NVQ Level 2 in Plumbing & Heating, • Previous plumbing and/or heating experience, • Strong customer service skills, • Good communication and teamwork skills, • Strong time management and prioritisation abilities Desirable • NVQ Level 3 Plumbing & Heating, • Experience with Heat Networks, • Previous experience with HIU commissioning, servicing and repairs, • Interest in low carbon or energy efficient technologies Equality & Recruitment Process Our client is committed to creating a diverse and inclusive workplace and welcomes applications from all backgrounds. Successful applicants will be subject to pre-employment checks, including Right to Work verification and DBS checks. Reasonable adjustments can be made during the recruitment process for candidates who require them. Apply today through Example Recruitment Group Ltd to find out more about this opportunity

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. This is a varied and rewarding role where strong communication, CRM systems knowledge and a customer-focused approach are essential to driving service excellence. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Customer Service Caseworker include: • Case Review and Analysis: Assess high volumes of customer contact across multiple channels, reviewing history, actions taken and vulnerabilities, • Case Triage: Apply service recovery principles to prioritise and manage cases effectively, • Customer Communication: Provide clear, professional support via telephone, correspondence and face-to-face interactions, • First Contact Resolution: Resolve issues promptly wherever possible to enhance customer satisfaction, • Stakeholder Collaboration: Work closely with internal departments and external partners to address service concerns, • Escalation Management: Identify high-risk cases and escalate appropriately to meet service level agreements, • Case Management Systems: Maintain accurate records using CRM systems including Dynamics, • Progress Monitoring: Track cases from initial contact through to resolution, coordinating meetings where required, • Continuous Improvement: Record lessons learned to support service improvements and best practice, • Mailbox Management: Respond to internal and external queries efficiently, ensuring timely follow-up CANDIDATE REQUIREMENTS • GCSEs (or equivalent) including Maths and English, • Previous experience in customer service, and must have social housing or property management experience, • Understanding of policies, repair obligations and safeguarding processes, • Strong analytical ability with a proactive approach to resolving issues, • Excellent verbal and written communication with strong interpersonal skills, • High level of accuracy when managing case records and documentation, • Ability to remain calm, assertive and professional in challenging situations, • Experience with Microsoft Office, Outlook, Excel, Word and CRM systems BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service • Up to 8% contributory pension scheme • Flexible working arrangements • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14610 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

About us: With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of the United Infrastructure Group. This growth means more opportunity, broader expertise, and long-term stability for our teams - and a stronger platform for people to build lasting careers. We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high-quality work with care, consistency, and respect for the communities we serve. At PiLON, we don’t just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes. Our commitment to inclusion is reflected in our membership of the Black Professionals in Construction Network, supporting positive change across the built environment. *Please note: This role is subject to a satisfactory Disclosure and Barring Service (DBS) check. About the role: We are seeking an enthusiastic, proactive, and experienced Customer Liaison Officer with excellent communication and customer service skills. You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents. Your responsibilities will include: • Communicate with residents to organise property visits, • Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done, • Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty, • Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines, • Handle complaints patiently and efficiently, • Keep project trackers updated in line with the program of works Do you have what it takes? • Driving licence and access to your own vehicle (essential), • A customer-focused mindset, • Comfortable using Microsoft Office and IT systems, • Strong problem-solving and complaint-handling skills, • Excellent verbal and written communication, • Reliable, punctual, and well-organised, • Able to prioritise, multitask, and adapt to changing deadlines Desirable qualifications but not essential: • Health & Safety Awareness, • First Aid qualification Why work with us? Here are some of the brilliant benefits you could get as a Customer Liaison Officer: • 23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service), • Up to £2,000 reward for successful recommendations as part of our referral scheme, • Significant savings on daily shopping through our benefits portal, • A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year, • A supportive culture and a great team with exceptional talent and experience, • Trained Mental Health First Aiders support, • Annual training budget so you can focus on your personal and professional development and much more… If you’re reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day

Location :Kingston upon Thames Salary : Competitive package Contract type : Permanent,full-timerole Please note: Appointment to this role is subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check . We are on the lookout for a driven, energetic, and proactive Senior Resident Liaison Officer to take a leading role in supporting our Resident Liaison Officer team. If you enjoy working with people, building trust, are approachable, tactful, and diplomatic and if you thrive in being part of a dynamic, fast-paced environment, wed love to hear from you. As a Senior Resident Liaison Officer, you will work closely with our Resident Liaison Manager and play a key role in strengthening our day-to-day operations by supporting our Resident Liaison Officers across the business, ensuring to meet regularly, in person, to align on processes and best practices. The ideal candidate is someone with a minimum of two years of continuous experience in a Resident Liaison Officer role, as well as experience in Customer Engagement and improving Customer Satisfaction. Main Objectives of the role : Monitor andidentifytrainingand development opportunities for the Resident Liaison Officersteam Support the design and implementation of the onboarding training program for the new Resident Liaison Officers, making sure everyone goes through theappropriate trainingas part of their induction Making sure thatnew as well as existingResident Liaison Officers across the organisation are trained and follow the companys processes in a consistent manner To ensure that residents have the best possible experience with PiLON, whilst making sure that project compliance andresidentssatisfaction KPIs are met Work collaboratively as part of the site team to deliver the required services in line with the contract requirements, following company policy and procedures Drive the continuous improvement of end-to-endprocesses related to clients' andresidentsinteraction Do you have what it takes? Great communication and stakeholder management skills, collaborative approach, with a natural style that builds a strong team and network Ability to work at a pace and respond quickly to changing demands and priorities Knowledge of administration, methods of reporting and Key Performance Indicators A proven understanding of Customer Care with particular reference to vulnerable people is essential First Class communication skills; must be able to influence and communicate very confidently both verbally and in writing, at all levels, is essential Proactive, with the ability to deal with issues and complaints in a calm and professional manner Why work with us? Here are some of the brilliant benefits you could get as a Senior Resident Liaison Officer: 23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service) Up to £2,000 reward for successful recommendations as part of our referral scheme Significant savings on daily shopping through our benefits portal A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year A supportive culture and a great team with exceptional talent and experience Trained Mental Health First Aiders support Annual training budget so you can focus on your personal and professional development and much more About us: With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of the United Infrastructure Group . This growth means more opportunity, broader expertise, and long-term stability for our teams - and a stronger platform for people to build lasting careers. We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high-quality work with care, consistency, and respect for the communities we serve. At PiLON, we dont just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes. Our commitment to inclusion is reflected in our membership of the Black Professionals in Construction Network , supporting positive change across the built environment. Youre reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day. TPBN1_UKTJ

This is a fantastic opportunity for an experienced Resident Liaison Officer to play a key role in delivering high-quality resident engagement across major works and capital projects. Working at the heart of housing and regeneration programmes, you will be instrumental in ensuring residents are fully informed, supported, and confident throughout the lifecycle of works affecting their homes. Key Responsibilities • Act as the main point of contact for residents, providing clear, timely, and empathetic communication before, during, and after works., • Lead on resident engagement and consultation activities, including statutory leaseholder consultations, ensuring residents feel informed and involved from the outset., • Coordinate and attend meetings between residents, contractors, and project teams, ensuring queries and concerns are effectively managed and resolved., • Identify and support vulnerable residents, working closely with internal teams and contractors to provide tailored assistance where needed., • Maintain accurate and up-to-date records of all resident interactions, enquiries, complaints, and escalations, ensuring responses meet agreed timeframes., • Manage resident choices and preferences, ensuring all decisions are recorded and communicated appropriately., • Support the complaints process, working collaboratively to deliver timely and customer-focused resolutions., • Carry out resident satisfaction surveys and feedback exercises, analysing results and sharing insights with the wider team., • Work closely with repairs and maintenance teams to resolve any issues arising during the works programme., • Utilise internal systems to raise, track, and manage work requests efficiently. About You • You will have proven experience in a resident-facing or customer-focused role within housing, construction, regeneration, or a similar environment., • You understand the impact that building works can have on residents and are passionate about delivering a positive customer experience., • You are confident communicating with a wide range of stakeholders, from residents to contractors and internal teams., • You bring a proactive, solutions-focused approach and enjoy working as part of a collaborative team., • You have experience supporting vulnerable individuals and understand the importance of a sensitive and adaptable approach., • You remain calm and professional when handling challenging situations., • You are highly organised, able to manage multiple priorities, and meet deadlines in a fast-paced environment., • You have excellent written and verbal communication skills, with the ability to produce clear and professional documentation., • You are comfortable using ICT systems and maintaining accurate records. This role will involve regular travel to site and a mix of office and on-site working, sometimes in challenging environments. If you’re looking for a role where you can genuinely make a difference to residents’ experience during essential works, we’d love to hear from you. Apply today to take the next step in your career

Structural Engineer Our client, a growing and highly respected engineering consultancy, is looking to appoint an Intermediate Structural Engineer to join their expanding team. This is an excellent opportunity for an ambitious engineer looking to progress their career within a supportive business that genuinely invests in professional development. The company has built an excellent reputation for delivering high-quality projects across the residential sector, including bespoke high-end homes, refurbishments, housing developments, and affordable housing schemes. The Role Reporting to senior engineers, you will play a key role in the delivery of structural engineering projects from concept through to completion. You will work closely with clients, architects, and contractors while developing your technical and commercial expertise. Key Responsibilities: Preparing structural designs and supporting calculations for new build and refurbishment projects Carrying out site visits, inspections, and attending design team meetings Assessing structural defects and recommending remedial solutions Supporting delivery of UK residential drainage designs (desirable) Managing projects effectively to meet deadlines and client expectations Working closely with senior engineers as part of a collaborative team About You To be considered for this role, you should have: A relevant degree in Structural or Civil Engineering Minimum 2 years’ UK consultancy experience, ideally within residential projects Experience producing structural calculations and technical designs Strong problem-solving and project coordination skills Excellent communication and client-facing ability Desire to progress toward Chartership (ICE or IStructE) Full UK driving licence preferred What’s on Offer Competitive salary package Annual bonus scheme Pension Hybrid working arrangement Ongoing training, mentoring, and career development Full support toward Chartership Clear long-term progression opportunities Friendly and rewarding team environment Apply Now If you are an ambitious Structural Engineer looking to join a growing consultancy where your development is genuinely valued, we would love to hear from you

Belmont Recruitment are looking to speak with candidates for a Rough Sleeper/Outreach Practitioner role based in Surbiton area of South West London. We are looking to speak with experienced Recovery Workers/Outreach Workers with experience within the field ideally or strong transferable skills of working as a Substance Misuse Practitioner. This is an exciting opportunity to support the homeless population into treatment to address drug and alcohol needs. You will be; • Engaging with vulnerable individuals who are or may be at risk of homelessness and have experienced housing challenges, with substance misuse, alcohol, and mental health difficulties as part of a multi-disciplinary team., • Making positive changes in peoples’ lives, through a non-judgmental, recovery-based approach that values the strengths and choices of those individuals. The position is initially a 3 month contract position, working Monday to Friday, 9am to 5pm for initially 3 months, but the role may be extended. Hours: Full Time- 9am to 5pm Days: Monday - Friday Contract: 3 Months (+ongoing) Salary: £20.00 to £22.00 per hour Benefits of working with Belmont Recruitment; • Free compliance (DBS, training etc.), • Single point of contact consultant., • 24h support., • Regular communication updates., • Referal Benefit Scheme

Technical Manager – Residential Developer A well-established residential developer is looking to appoint a Technical Manager to take ownership of a live site in Richmond, delivering high-quality housing from pre-construction through to completion. The Technical Manager will be leading through delivery of a multi-phased site. This is a hands-on, site-based role where you’ll work closely with construction, consultants, and local authorities to ensure designs are buildable, compliant, and delivered on programme. Richmond (Site-Based) £75,000 – £85,000 + Package The Role Manage the full technical process across a live residential development Appoint and manage external consultants (architects, engineers, utilities) Oversee design coordination, planning conditions, and building control approvals Resolve technical queries on site and support delivery teams Ensure compliance with current Building Regulations and NHBC standards What They’re Looking For Proven experience as a Technical Manager (or strong Senior Technical Coordinator ready to step up) Background with a housebuilder or residential developer Solid understanding of UK Building Regulations and residential construction Confident working site-based and collaborating with construction teams What’s on Offer £75k–£85k salary + competitive package Stable, well-funded developer with a strong pipeline Autonomy to run your own site and make decisions Long-term career progression

Assistant Quantity Surveyor Salary: £40,000 - £55,000 Location: Sunbury-on-Thames (Covering North London & Surrounding Areas) Headlines A fantastic opportunity has arisen for an Assistant Quantity Surveyor to join a leading specialist civil engineering and groundworks contractor delivering major residential infrastructure packages across London and the South East. This is a business trusted by the UK's leading housebuilders, delivering award-winning residential developments and large-scale infrastructure projects including roads, drainage, foundations, earthworks, and reinforced concrete structures. With over 50 years' experience in the sector and a strong pipeline of work across North London and surrounding regions, this is an excellent opportunity for someone looking to build a long-term career in a fast-moving, project-led environment. Your Next Job - What You'll Be Doing You will support the commercial team across multiple live residential groundworks schemes, working closely with operational and project delivery teams. Cost Management: Valuations, variations, forecasting and cost control Procurement: Supporting subcontractor packages, tendering and order placement Subcontractor Accounts: Applications, payments and account reconciliation Project Support: Working with site teams to maintain commercial control Reporting: Assisting with CVRs, cost reporting and financial tracking Stakeholder Liaison: Supporting communication with clients, suppliers and engineers Your Next Employer - Where You'll Be Doing It This is a well-established civil engineering contractor specialising in residential groundworks and infrastructure. Their core services include: Housing groundworks and substructure packages Roads, sewers and infrastructure works (S278) Earthworks, remediation and enabling works Reinforced concrete frames and basements They are known for delivering high-quality, safety-driven projects for major national housebuilders and pride themselves on efficiency, collaboration, and technical capability. Requirements & Rewards - What You Give & What You Get Back To be successful in this role, you should have: Degree (or working towards) in Quantity Surveying or Construction Management Experience in groundworks or civils preferred (not essential) Strong numerical and communication skills Ability to work in a fast-paced project environment Full UK driving licence preferred In return you will receive: Salary £40,000 - £55,000 depending on experience Exposure to major residential infrastructure projects across London & the South East Full training and mentorship from experienced commercial professionals Long-term career progression within a growing contractor Supportive, hands-on team culture with real responsibility early on To Apply - Choose What Works for You Click apply on this job board Send your CV directly to Alex @ Reinforcedltd . co . uk (remove the spaces!) Call Alex using the number below Connect on LinkedIn with Alex Wallace and send a message If you're unsure whether this role is right for you, get in touch for honest advice. About Me I'm Alex Wallace, Director at Reinforced Recruitment, specialising in construction and commercial appointments across London and the South East. I work closely with contractors and candidates to match long-term career goals with the right opportunities, offering straightforward advice and genuine market insight

Tezlom is currently recruiting for a Mental Health Support Worker for one of our services (Ealing, London) that provides specialist accommodation-based support for people who are at risk of homelessness due to complex needs and ill mental health The service offers housing support to ensure the service users can build a bright, stable future. Service users are also provided with opportunities for education, training and volunteering and supported to tackle substance misuse if necessary As a MH support worker for this service, you will be expected to: • Helping clients with mental health who are at the risk of MH crisis • Help clients with their appointments(bookings) • Sign posting to other agencies • Support with their independent life skills so that they are ready for their move on in own accommodation • Assist with life skills like cooking, cleaning, budgets etc. • Encourage clients to lead an independent life supporting themselves The ideal Candidate will have : • Experience in Mental Health Support, • Homelessness, • Be able to work flexible shifts, • Enhanced DBS registered on update service is advantageous, • Valid Training Certificates-Safeguarding and GDPR Apply today. If you are found to be a suitable candidate, one of our team members will be in touch with you shortly

Grounds Maintenance Operative Location: Hammersmith & Fulham Hourly Rate: £13.85 Contract type: Temp - Perm Shift Patterns: Either Mon - Friday or Wed - Sun, 35 HPW between (Apply online only) About the role We currently require Grounds Maintenance Operatives to join our team in Hammersmith & Fulham to work on the Housing contracts in the region. You will keep several local grounds in a wonderful condition for our client. This is a great opportunity to develop your skills, gain valuable experience, and grow with us in a friendly and encouraging environment. Responsibilities To work within different teams on all aspects of grounds maintenance Routine Grass cutting and general maintenance of green spaces Clearance of gardens, parks and highways To operate and carry out basic maintenance to all grounds maintenance machinery and equipment, in line with H&S regulations To carry out admin tasks associated with the roleRequirements Previous Grounds Maintenance experience is desirable A full valid UK manual driving licence is essential Can-do attitude and safety-conscious mindset Physically fit and able to work outdoors in all weather conditions Excellent communication skillsWhy join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Contribute to projects that make a real difference in the community and environment. We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times.Benefits 21 days holiday plus bank holidays. Enhanced maternity and shared parental leave. Support for personal and professional challenges. Discounts on retail, holidays, gym memberships, and more. Secure your future - resources to manage your finances. Colleague of the month and annual awards. Two days per year to support a cause of your choice. Comprehensive resources and support.About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all

Central Recruitment is currently working with a London based charity whose mission is to support people experiencing homelessness to find secure accommodation and work towards a positive future. Our client is currently recruiting for two permanent Hostel Support Workers, to work in the Twickenham area. The hostel is a 14-bed service that provides 24-hour support to people affected by homelessness or rough sleeping to move off the streets and into safe, secure housing. • 37.5 hours per week, • Monday – Sunday (on a rota basis), • Shifts: Early (08:00 - 16:00) and late (14:00- 22:00), • £32,995 per annum, • Permanent roles This is a fantastic opportunity to make an impact in the lives of adults with a history of homelessness. KEY RESPONSIBILITIES: • Hold a small caseload of key clients and conduct regular key working sessions, • Deliver trauma-informed, person-centred support, recognising the impact of past trauma, adverse experiences, and systemic disadvantage on residents' behaviour, engagement, and wellbeing, • Complete and regularly review risk assessments, safety plans, and support plans, ensuring risks are clearly identified, managed, and communicated, • Build positive, professional relationships with residents, encouraging engagement in meaningful activities, appointments, or routines where appropriate, • Monitor residents' involvement in the general cleanliness and upkeep of the hostel, promoting shared responsibility and maintaining a healthy living environment, • Manage the project's petty cash and rent floats during shifts, ensuring all transactions are accurately recorded, receipts are maintained, and all expenditure is properly authorised, • Remain vigilant for signs of abuse, neglect, self-harm, exploitation, or deterioration in mental or physical health, • Support residents in crisis, using de-escalation techniques and ensuring they access appropriate follow-up support, • Conduct room and communal area checks as required, sensitively identifying and addressing issues such as fire safety risks, hoarding behaviours and unsafe electrical items., • Work collaboratively and professionally with external agencies, partners, and colleagues, • Carry out routine administrative tasks, including submitting staff expenses, managing petty cash, and maintaining other operational records in line with agreed financial procedures WHAT WE’RE LOOKING FOR: • Experience supporting people affected by homelessness or rough sleeping, including those with complex needs such as mental ill-health, substance use, or trauma, • Strong knowledge of safeguarding and risk assessment, with the ability to identify, respond to and escalate concerns promptly, • Understanding of the issues, barriers and behaviours that people experiencing homelessness may display, and the ability to respond with compassion and psychologically informed strategies, • Ability to build positive relationships and motivate individuals who may initially be wary of services, • Ability to work with clients who may display challenging behaviour, using de-escalation and support techniques., • Organisational skills and confidence using IT systems for case notes and monitoring data, • Knowledge of local services and community resources supporting homeless or vulnerable people., • Understanding of trauma-informed practice and recovery approaches., • Awareness of health and safety requirements in a residential setting and ability to apply them practically FURTHER REQUIREMENTS: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: • Current valid right to work in the UK, • Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise), • A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60), • Employment or education history to cover the last 5 years which can be verified through the referencing process HOW TO APPLY: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position

Electrician - Maintenance Social Housing Repairs Kingston Permanent - Full Time, 40 hours per week. Salary £45,000 + company van and fuel card provided We are recruiting for a leading social housing contractor to recruit Maintenance Electricians to carry out reactive and planned maintenance to occupied social housing properties in the Westminster London area. This is a mobile role, traveling to domestic housing association properties for preventative & reactive maintenance and remedial work on occupied and unoccupied (voids) properties. Receiving instructions and completing reports via PDA, work includes immersion heaters, fans, showers, security lighting, communal lights, domestic electrics, completion of minor works certificates and inspection, testing & remedial work on exchanges and voids. This is an excellent opportunity to work with one of the UK's leading social housing maintenance providers. They treat their staff with respect and offer great incentives through yearly reviews, use of a company van and when required overtime/call-outs to earn more money on top of an already generous basic. Essential Qualifications: Any of: Level 3 NVQ Diploma in Installing Electrotechnical Systems and Equipment (Buildings, Structures and the Environment) (2357) Level 3 NVQ Diploma in Electrotechnical Services (Electrical Maintenance) (2357) Level 3 Electrotechnical Qualification (5357) Level 3 in Electrotechnical Services Experienced Worker (2356) Level 3 NVQ in Electrotechnical Services - Electrical Installation (Building and Structures) Level 3 Electrotechnical Experienced Worker Qualification. (2347) EAL Building Services Engineering (Level 3) - Electrotechnical Installation Level 3 diploma in electrotechnical studies and practice (military engineering) DAO Inclusive of associated AM2 assessment Or equivalent historical qualifications Electrical Installations BS7671 (18th Edition) if not delivered as part of one of the above courses. ECS Gold CardBenefits Company Van (work use only) Profit Share Discretionary Annual Bonus Scheme 25 Days Holiday plus Bank Holidays Enhanced Pension Plan Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Company UniformElectrician Salary & Benefits: You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of its people are the key to the group's success. This is a permanent role for which you will receive highly competitive salary + benefits + company van + fuel card. Contact me: We are looking for someone to start the role as soon as possible, to fast-track your application please call Julianne - (phone number removed)

Multi -Trade Carpenter - 12 Month FTC Based in Feltham Full Time Permanent £41,491 + van & fuel card 40 Hours – Mon -Friday 7.30am – 4.00pm About The Role;- As a Carpenter Multi Tradesperson you will provide high quality, customer and quality focused service, delivering a range of multi trade and carpentry works within our residential services department in and around the London Borough of Hounslow. Key Responsibilities and Duties: To carry out a range of carpentry and multi trade works including but not limited to all wet trades including plastering, carpentry, decorating both externally and internally and tiling, using schedule of rates. To have the multi skills knowledge and skills competency in order to complete full repairs and maintenance service to a high specification quality standard using contract specifications. To have the ability to plan each job and ensure the required materials are available to ensure the work is completed to schedule. Working to maintain the current achievement of 100% customer satisfaction. To perform all the duties associated with a fully qualified Multi Trade Engineer To always understand and comply with all Health and safety regulations and company policies To display a high level of customer care when dealing with tenants and leaseholders and contribute positively towards a high-quality customer focused service. To promote customer satisfaction by working in a clean and tidy manner ensuring minimal disruption to residents during the course of a repair. To ensure all tools and materials and any associated debris are removed from sites following repairs and homes and communal areas left in a clean and tidy state. Education & Qualifications Required: Apprenticeship / City & Guilds/ NVQ 2-3 qualification or equivalent relevant experience. Previous Experience and Skills Required: Full, clean driving licence Previous experience as a Multi skilled Tradesperson or Carpenter Previous experience of working in a Social Housing environment is desirable. Good level of numeracy, literacy, written, oral and communication skills Previous experience of an out of hours emergency make safe service. In return Lampton Group will offer you 24 days holiday allowance, plus bank holidays Free gym membership Lampton Rewards - discounts and offers from top brands and services EE rewards - 20% off phone, sim and mobile broadband Enhanced Maternity and Paternity leave Pension Scheme Staff wellbeing services, including access to online GP, occupational health and EAP Flu Jabs Eye care vouchers and support towards glasses Cycle to work scheme Electric Car salary sacrifice scheme We offer annual pay reviews and incremental pay increases Our companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our CORE values: Customer First. One Team. Respectful. Energised. About Lampton Services Lampton Services is a division of the Lampton Group of companies, a Local Authority Trading Company wholly owned by the London Borough of Hounslow (LBH). The business is split into three distinct entities, Recycle 360, Greenspace 360 and Coalo. We provide a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. We also have a number of commercial teams, providing specialist services to businesses with any surplus we make through these activities being returned to the council for investment locally. Businesses engaging our services can be assured that they are contributing true social value to our community. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

ASB Officer • Hourly Rate: £24.79 PAYE or £31.55 Umbrella * Location: Remote * Job Type: Temporary (3 months with potential extension) We are seeking an ASB Officers to join a Housing Association on a remote basis. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required. Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary. Strong organisational and communication skills, capable of handling multiple tasks simultaneously. Basic DBS requiredTo apply for the ASB Officer position, please submit your CV detailing your relevant experience for this role

SUMMARY OF THE POST: Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/ Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers. Duties and Responsibilities: To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed To adhere to all of the Care Support policies and procedures To alert Extra Care Manager or Assistant Manager of any changes in the Service User’s condition or circumstances To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers needs, goals and aspirations Participate in the delivery of the On Call rota of the service Where required, top deliver effective, outcome-based reabling care and support To monitor and measure the progress of attaining outcomes and reabling goals with our customers To partake in regular risk assessments, spot checks, staff reviews and PDR’s. To ensure the implementation of an outcome focused, reabling ethos throughout the Extra Care scheme and that this is actualised in the day to day provision of care and support services To support the Extra Care Manager and Assistant Managers in the provision of Housing Related Support tasks, such as advising on welfare benefits, signposting, health maintenance and independence promotion. To support fully a thriving customer/ residents committee at the Extra Care Scheme as this will form the basis from which many activities and events will be organised. Ensure a safe as possible living environment for Service Users whilst respecting Service User’s choice and rights To contribute to the protection of service users from abuse. Ensure the Service User is not put at risk as a result of Care/Support activities Work as part of a team and equally be able to work alone Attend supervision, training and staff meetings, as required Be available and willing to undertake any other tasks specified by line management relevant to the role and to the needs of the Service Users Willingness to help office staff in relation to recruitment, IE, literacy assessments, interviewing, etc. Auditing Care support documentation in relation to Mar Charts, Log Sheets, Review quality records, etc. Personal Attributes: Excellent communication skills. Good planning and organisational skills. Experience of financial management. Sound understanding of good care principles. Skills in assessment and care planning. Negotiating skills. Ability to cope with pressure. Even tempered and patient. Ability to cope with change. Ability to display empathy and warmth Key Competencies: To be able to plan, allocate and evaluate the workload of all staff To able to develop and maintain the quality control system. Risk assessing skills Needs assessment and support planning skills Contractual compliance To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to arrange the implementation of induction and other relevant training programmes, and to identify and provide for on-going training needs. To be able to establish and maintain effective working relationships. To be able to develop and maintain good assessment and review procedures within a reabling framework which become the foundation for appropriate care and support plans for all customers living within the Extra Care Scheme. To be able to ensure that appropriate kinds of reabling interventions take place to meet the user’s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety

Promote meaningful resident involvement in housing services, ensuring opportunities for engagement are accessible and appropriate to the needs of supported housing residents. Act as the main operational link between Housing, Property, Compliance, Care and Support, and Income teams, ensuring issues a