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Contract Manager – Social Housing (Kitchens, Bathrooms & Reactive Maintenance) Location: Hammersmith & Fulham, West London Salary: £65,000 - £75,000 + £5,000 Car Allowance + Package About the Client Our client is a leading family-owned construction company with over 50 years of experience delivering high-quality refurbishment and maintenance services across London and the Southeast. With a turnover exceeding £55 million, they work with both private and public sector clients, delivering planned and reactive works for housing associations, local authorities, and commercial organisations. Their core focus includes kitchen and bathroom refurbishment programmes, planned maintenance, and reactive repairs, ensuring high-quality living standards for residents across their portfolio. Role Purpose The client is seeking an experienced Contract Manager to oversee kitchen and bathroom refurbishment programmes alongside reactive maintenance contracts within social housing. The successful candidate will ensure projects are delivered on time, within budget, and to the highest standards of quality and resident satisfaction. You will manage all aspects of contract delivery, including planning, resource allocation, cost control, and team leadership, while acting as the key liaison between clients, residents, subcontractors, and internal teams. Key Responsibilities Lead and manage kitchen & bathroom refurbishment and reactive maintenance contracts, ensuring efficient delivery and high-quality outcomes. Oversee site teams, subcontractors, and suppliers to maintain programme targets and service levels. Monitor project and contract performance, including KPIs, SLAs, costs, risks, and opportunities, reporting to senior management. Ensure compliance with all Health & Safety regulations and promote a strong safety culture. Manage resident liaison processes, ensuring minimal disruption and high levels of customer satisfaction. Support procurement, workforce planning, and ongoing development of teams. Maintain accurate records, reporting systems, and documentation in line with contractual requirements. Act as the main point of contact for clients, ensuring expectations and service standards are consistently met. Qualifications & Skills SMSTS Certification Strong leadership, organisational, and communication skills Experience managing planned works (Kitchens & Bathrooms) and reactive maintenance contracts within social housing Proficient in Microsoft Office (Word, Excel, MS Project desirable) Proven ability to manage multiple workstreams, teams, and stakeholders Why Work with the Client? Join a well-established, family-owned company with a strong reputation in the social housing sector Lead essential refurbishment and maintenance programmes that directly impact residents’ homes Work within a supportive and collaborative environment Excellent opportunities for career progression and professional development Competitive salary and benefits package

Example Recruitment Group Ltd are currently recruiting on behalf of a leading national compliance and energy services provider for an experienced HIU Engineer to join their growing team working across South West London. Our client operates within the social housing sector, delivering high-quality heating and energy services across domestic gas, commercial gas, renewables and electrical services. They are a well-established contractor with long-term contracts in place, offering strong job security and career progression opportunities. The Role As an HIU Engineer, you will be responsible for the commissioning, servicing, repair and fault finding of Heat Interface Units (HIUs) across residential properties within the social housing sector. You will be working in occupied properties, therefore excellent customer service and communication skills are essential. Key Responsibilities • HIU commissioning, servicing, maintenance and fault finding, • Diagnosing and repairing system faults efficiently, • Producing accurate site reports using a PDA system, • Delivering a professional and courteous service to clients and residents, • Participating in manufacturer and internal training programmes, • Ensuring health and safety standards are followed at all times, • Occasional travel or short periods working away when required Salary & Benefits Basic Salary: £35,000 - £45,000 (DOE) OTE: Up to £60,000 including overtime and call out Working Hours 45 hours per week - Monday to Friday (8am – 6pm) Call out rota - 1 in 4 Benefits Package • Competitive salary package, • Company pension scheme, • Life assurance, • 28 days annual leave including bank holidays, increasing annually up to 33 days, • Enhanced maternity, paternity and adoption leave, • Additional family-friendly policies including carer’s leave, neonatal leave and fertility support, • Retail discounts platform with thousands of offers, • 24/7 Virtual GP service for employees and immediate family, • Employee Assistance Programme (EAP) available 24/7, • Cycle to Work scheme, • Home and electronics salary sacrifice purchase scheme Requirements Essential • Full UK Driving Licence, • NVQ Level 2 in Plumbing & Heating, • Previous plumbing and/or heating experience, • Strong customer service skills, • Good communication and teamwork skills, • Strong time management and prioritisation abilities Desirable • NVQ Level 3 Plumbing & Heating, • Experience with Heat Networks, • Previous experience with HIU commissioning, servicing and repairs, • Interest in low carbon or energy efficient technologies Equality & Recruitment Process Our client is committed to creating a diverse and inclusive workplace and welcomes applications from all backgrounds. Successful applicants will be subject to pre-employment checks, including Right to Work verification and DBS checks. Reasonable adjustments can be made during the recruitment process for candidates who require them. Apply today through Example Recruitment Group Ltd to find out more about this opportunity

Caritas Futures is proud to support a renowned charity dedicated to combating domestic violence. We are seeking compassionate and dedicated Refuge Workers for full-time temporary ongoing roles based in Wandsworth. Role Overview: As a Refuge Worker, you will play a crucial role in supporting victims and survivors of domestic violence and abuse. Your responsibilities will include ongoing risk assessment, individual safety planning, and providing both emotional and practical support to those in need. Key Responsibilities: Demonstrate sound knowledge and understanding of safeguarding vulnerable people. Work with high-risk clients to ensure their safety and well-being. Conduct thorough risk and needs assessments. Collaborate with multiple agencies to provide comprehensive support. Assist vulnerable adults and children affected by domestic abuse, substance misuse, sexual abuse, housing issues, homelessness, or those who are ex-offenders.Essential Requirements: A current DBS on the update service, or willingness to undergo one. A deep commitment to the well-being and safety of vulnerable individuals. Ability to work full-time hours in London.At Caritas Futures, we prioritise the well-being of everyone we work with. As specialists in the charity sector, we understand the sensitive and challenging nature of this work. When you join Caritas Futures, you will benefit from: A dedicated recruitment specialist to guide you through the process. Unparalleled placement support to ensure your success. Access to an exceptional well-being package, including counselling services, the Headspace app, and weekly exercise classes.For immediate consideration, please forward your updated CV at your earliest convenience. Join us in making a profound difference in the lives of those affected by domestic violence. Apply today and be a beacon of hope and support! Caritas Recruitment is acting as an Employment Business in relation to this vacancy

Bank Project Worker 26 Cumberland Park, London, W3 6SX £15.26 per hour Hours as and when required Empower others to thrive We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Bank Project Worker to our vibrant CQC-registered mental health service at 26 Cumberland Park, London, W3 6SX. You’ll be part of a compassionate, community-focused team supporting people with mental health needs, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally. Your role Support customers with mental health needs to build independence and reach their potential Encourage progress towards managing positive mental health Provide one-to-one support when needed Promote safety through risk assessments and regular reviews Assess needs and update support plans, delivering small group activities to support recovery and wellbeing (This role is sometimes also referred to as Support Worker, Support Assistant, or Independent Living Assistant). Your skills Experience supporting adults with mental health needs Empathetic and able to relate to people with mental health challenges Lived experience of mental health services is valued and can help support people in crisis Able to work effectively under pressure and maintain accurate records NVQ Level 3 in Health and Social Care or willingness to work towards it Proficient technology/IT skills (Microsoft Office and similar) Your rewards A variety of online discounts and rewards from major retailers Health and well-being plans A wide range of learning and development opportunities Some rewards are subject to a qualifying period or other criteria – visit our website for more information. Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at or follow us on socials. Before you apply We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible. Inclusion is one of our core values . We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Adecco is recruiting for a dedicated Homelessness Prevention and Solutions Officer to join a dynamic Housing and Regeneration team. This is an exciting opportunity to make a real difference by supporting individuals and families who are homeless or at risk of homelessness. Homelessness Prevention and Solutions Officer Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - 3 months with possible extension £20.76 per hour PAYE / £27.07 per hour Umbrella - negotiable DOE Hybrid Working - 3 days per week in office, remainder remote ASAP Start IT equipment provided Key Responsibilities Work proactively with households to prevent homelessness and secure suitable housing solutions. Manage a personal caseload, creating tailored housing plans under the Homelessness Reduction Act. Provide comprehensive housing advice, including tenancy rights, financial guidance, and housing options. Liaise with landlords, housing providers, and partner agencies to negotiate solutions. Conduct home visits and deliver community-based housing surgeries. Collaborate with social services, police, and other agencies to support vulnerable applicants. What We're Looking For Strong knowledge of homelessness legislation and housing options. Experience in a busy, customer-facing environment, ideally within housing or related services. Excellent communication, negotiation, and interpersonal skills. Ability to manage caseloads, meet deadlines, and work independently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: £16.11 PAYE or £20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager.Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service.To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience

If youre a Health and Safety Business Partner who wants a role where you can genuinely influence culture, support senior leadership and drive meaningful improvements, this opportunity offers exactly that. Working within a growing public services organisation, you will play a key role in shaping performance across operational services. This position sits within the waste and recycling division of a company wholly owned by the London Borough of Hounslow, delivering a wide range of services including waste and recycling, repairs and maintenance, housing, greenspace and leisure services. Whats in it for you Salary of £50,000 £60,000 per annum Hybrid and flexible working with the autonomy to manage your own time - 2 days in the Cranford office, 1 day in the Feltham office, 2 days working from home Free GOLD gym membership Enhanced maternity and paternity leave Annual pay reviews and incremental pay increases Employee rewards including discounts from major brands EE rewards with 20% discount on mobile services Staff wellbeing services including online GP Flu jabs and eye care vouchers Cycle to work scheme Electric car salary sacrifice scheme 25 days holiday plus bank holidays Competitive pension scheme Working closely with the Group Head of H&S and the senior management team , as a Health and Safety Business Partner your role will include: Advising on health and safety across the whole organisation and promoting a positive culture Reviewing and developing strategy, policies and systems Ensuring compliance with legislation Monitoring performance, support audits and inspections Investigating incidents and developing preventative actions To be successful as Health and Safety Business Partner you will need: Solid understanding of health and safety legislation and best practice Experience providing proactive health and safety advice ideally within the waste sector A professional H&S qualification such as NEBOSH Diploma or NVQ equivalent Cert / Charter IOSH qualification Strong communication and stakeholder engagement skills Ability to work independently and manage competing priorities This is an exciting opportunity to develop your career within a business committed to continuous improvement and organisational change. If youre looking for a Health and Safety Business Partner role where you can influence change, work with senior leaders and make a real impact on H&S performance, wed love to hear from you. Click apply online today and send an updated copy of your CV! Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to. TPBN1_UKTJ

Income Maximisation Officer Adecco are recruiting on behalf of the London Borough of Richmond & Wandsworth for an experienced Income Maximisation Officer to join their Housing and Regeneration Directorate. This is an excellent opportunity for a housing finance professional with strong experience in income collection, arrears management and tenant support to contribute to a vital frontline service supporting vulnerable households in temporary accommodation. Contract Details: * Type: Temporary * Pay: £20.76 per hour (PAYE) / £27.07 per hour (Umbrella) * Location: Twickenham Civic Centre * Working Arrangements: Hybrid - office and home working (start of assignment is 2 weeks in the office every day for training/shadowing and then 3 days in the office and 2 days working from home) * Hours: 36 hours per week, Monday to Friday Role Overview As an Income Maximisation Officer, you will lead and manage a patch of temporary accommodation accounts, ensuring maximum income collection and minimising arrears across both current and former tenants. You will provide financial advice, support benefit claims, complete affordability assessments and take appropriate recovery action where required. Key Responsibilities • Manage a caseload of rent accounts to maximise income collection and minimise arrears * Proactively monitor accounts and agree repayment plans where necessary * Provide financial advice and guidance to tenants to support tenancy sustainment * Support tenants to maximise income by ensuring full benefit entitlement is claimed * Complete affordability assessments in line with the Homelessness Code of Guidance * Prepare and manage cases for legal action, including possession proceedings and court attendance * Liaise with partner agencies and internal departments to resolve complex cases * Support vulnerable households with sensitive and preventative interventions * Maintain accurate records and financial information in line with council procedures * Participate in duty rotas and customer service activity across both boroughs Top 3 Skills Required Experience in income collection, managing a patch of rent accounts for both current and former tenants Assisting tenants to maximise their income by ensuring they are claiming their full benefit entitlement and referring tenants who require specialist advice Providing financial advice to tenants to ensure they can afford their charges Essential Experience and Skills • Experience of arrears management and debt collection within a housing or local authority environment * Strong understanding of welfare benefits and entitlement advice * Experience supporting vulnerable clients with complex financial needs * Ability to manage a varied caseload and prioritise effectively * Excellent communication, numeracy and IT skills * Calm, empathetic and professional approach when dealing with sensitive cases Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Salary: £28,000 p.a. (as of 1st April 2026) + benefits Hours: 37 hours per week (Full time) Location: Community-based role covering services across Mole Valley, Elmbridge, Runnymede and Surrey Heath (regular travel between sites required) Are you resilient, compassionate and confident working with people with complex needs? In Housing first, we support people to maintain their tenancies and build independence through a Housing-Led approach. This role is community-based and involves regular travel between properties across West Surrey. You will work as part of a supportive team to empower clients to resolve challenges, improve daily living skills and achieve sustainable outcomes. Many of the clients we support have complex and overlapping needs, including: Experience of homelessness Mental health challenges Drug and alcohol dependency Social isolation Financial hardship This role requires emotional resilience, strong professional boundaries and the ability to work in a trauma-informed, non-judgmental way. About the Role As a Housing & Support Officer, you will: Support clients to sustain their tenancies and prevent homelessness Deliver person-centred support aligned to individual support plans Assist clients to access health, substance misuse, employment and community services Promote harm reduction and positive behaviour change Carry out housing management duties including rent monitoring, tenancy management, property checks and health & safety responsibilities Complete risk assessments and contribute to safeguarding processes This is a varied role balancing housing management and support, where no two days are the same. About You We are looking for someone who: Can build professional, non-judgmental relationships with people with complex needs Is confident working with individuals experiencing drug and alcohol dependency Communicates effectively with clients, colleagues and partner agencies Can manage risk appropriately and escalate concerns where necessary Is organised and able to manage their own workload Has basic numeracy and written communication skills (GCSE Maths and English level 4 or equivalent) Is confident using IT systems (Excel, Word, Outlook, internet) Holds a full driving licence and has access to a vehicle for work purposes If you don’t meet every requirement but feel you have the resilience and values to succeed in this role, we would still encourage you to apply. About Transform Housing & Support We believe everyone deserves the opportunity to live independently and with dignity. We provide housing and support to socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton. Our values — respect, empowerment, responsibility and excellence — guide everything we do. Our benefits are great too and include 28 days annual leave per annum, plus bank holiday (pro rata for part time workers) An additional 1-day pro rata per annum wellbeing day A defined contribution pension scheme The opportunity to buy or sell up to five days annual leave per holiday year Training and development opportunities Employee assistance programme Interest-free staff loans Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out. You may have experience in the following: Housing Officer, Support Officer, Tenancy Support Worker, Homelessness Support Worker, Supported Housing Worker, Community Support Worker, Housing Assistant, Vulnerable Adults Support Worker, Social Housing Officer, Outreach Worker, Key Worker, Supported Living Worker REF-(Apply online only)

At Polypipe Building Products, our people and values sit at the centre of everything we do. We design and manufacture plumbing, drainage, ventilation and water management solutions used in homes and buildings across the UK. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: As a Field Sales Manager at Polypipe, you’ll be at the forefront of driving regional growth through a dual-pronged approach, creating demand via specification with developers and contractors, while building stronger, more valuable partnerships with our merchant customers. This role balances tactical account development with front line sales execution, ensuring Polypipe is the first choice in both the open specification and merchant space. This role will cover the following areas; KT/TW/SW/CR/BR/RM/DA/SM/GY/JE Key Responsibilities: Specification Sales & Opportunity Conversion Proactively identify and convert specification opportunities across private and social housing developers, local authorities, contractors, groundworkers and site managers. Build trusted relationships with key customer decision makers including technical, commercial, and procurement teams. Track, manage, and win project-based opportunities using early engagement and real time tracking with our CRM platform. Ensure our full product range is positioned at both on-plot and off-plot stages, driving value and volume across the board. Merchant Development & Account Management Manage and grow sales across regional merchants (open market and OTC), maximizing share of wallet, stockholding, and POS visibility. Deliver professional, value-led presentations and campaigns tailored to branch and group level objectives. Build strong working relationships with branch managers and influencers to support pull-through activity, whilst taking share from the competition. Collaborate with internal stakeholders (Marketing, Merchandising, Category Manager and the Desk Based Account Managers) to deliver against trading plans and growth opportunities for your portfolio. Sales Execution and KPI’s Deliver and exceed volume, revenue, and open specification pull through targets across your customer base. Meet weekly customer call expectations. Accurately report, update and manage sales activity through the CRM (Genvue) and business planning tools. Deliver customer messaging and ambitions with clarity and confidence while preserving commercial relationships. Market Intelligence & Continuous Improvement Act as the regional eyes and ears of the business – feeding back market insights, competitor activity, and customer sentiment. Support compliance, auditing, and site reporting where applicable. Maintain up-to-date knowledge of product solutions, regulations, and construction trends. Capabilities and experience required Proven sales experience, exceeding targets, preferably within the construction sector. Preferable experience of working within a manufacturing business in field sales role. Experience of specification and channel sales in commercial building segments. Ability to communicate, present and influence at all levels of the organisation. Ability to analyse data and provide succinct solutions. Excellent listening, negotiation, motivation, and presentation skills. Excellent verbal and written communications skills. A full driving licence as travel to customers and Polypipe sites is required. Commercial savvy with understanding of customer motivations linked to ability to develop tactics for negotiation and solution orientated business development. Proven experience of modern sales enablement tools eg CRM, digital marketing

We are currently seeking an experienced Freelance Site Manager for a high-rise residential development in South West London. This is an excellent opportunity to join a fast-paced project delivering multi-storey housing within a busy urban environment. Key Responsibilities: Manage all on-site activities to ensure the project is delivered safely, on time, and within budget Coordinate and supervise subcontractors across multiple trades Enforce health & safety procedures in line with current UK regulations and company standards Monitor progress against the construction programme and implement corrective actions where required Conduct regular site inspections, toolbox talks, and risk assessments Ensure all work meets required quality standards and specifications Liaise with project managers, consultants, and local authorities Oversee site logistics including deliveries, crane operations, and traffic management in a constrained city location Maintain accurate site records, reports, and documentation Support project handover, snagging, and completion processes Requirements: Proven experience as a Site Manager on high-rise/RC frame residential projects. Excellent leadership and communication skills Ability to work under pressure and manage tight deadlines Strong understanding of health & safety legislation Salary: £(Apply online only)p/d If you are interested please send a CV to Lucy using the contact information provided

In a Nutshell… We have a fantastic opportunity for a Senior Technical Coordinator to join our team within Vistry West London, at our office in Ealing. As our Senior Technical Coordinator, you will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering. Extensive experience working within a technical role at a residential house builder. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word. Proven ability in a Senior Technical Coordinator role of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Excellent organization and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. Professional aptitude and appearance at all times. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Able to work under pressure and accept criticism of work. Be able to work effectively in a team. Good level of communication skills, with the necessity to liaise with internal staff and external bodies. Be practical and methodical with good analytical skills. Embrace the company's core values. Willing to work extra to meet deadlines as and when the business needs require it.Desirable… Member of professional body e.g. ICE, CIAT, CIOB Principle Designer and associated Health and Safety training/ qualifications. CSCS card qualification. Use of Viewpoint drawing management system. Proficient use of Auto Cad. Management of technical fees and services cost to complete. Continued professional development and keeping up to date with changes within the industry.More about the Senior Technical Coordinator role… Manage multiple sites as agreed with the Technical Director/Manager from design stage to post completion, in line with delivery programme and key dates. Undertake the Principal Designer role as defined within the Construction Design & Management Regulation 2015 and completion of all necessary Health, Safety & Environmental documents, in line with Group Policy & procedures. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans and the house type working drawing packs. Obtaining and collating all ancillary specialist drawings including hot water supply, heating, kitchen, stair, lintels, p.c. ground floors, and precast upper floors. Undertaking value engineering assessments and ensure buildability is considered. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 & S278 followed by timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Co-ordinate information and liaise with architects, civil and structural engineers, and landscape architects, ensuring consistency between various designs. Prepare all drawings and documents for engineering and superstructure elements for tender, followed by the construction issue and sales handover. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing, and providing the Sales & Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA' and EPC's, Robust Standard Details and any other requirements. Attending and chairing Pre-Start Meetings and briefing all departments on matters related to the engineering and working drawings. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the information to discharge of planning conditions. To monitor and report technical & development fees including S106 obligations. Resolve all technical related queries including conducting site visits and site progress meetings as required. Attend departmental meetings as required. Chair predevelopment meetings with external consultants and internally within the business unit. Ensure all relevant stakeholders are kept informed.Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1

Assistant Quantity Surveyor – Planned Maintenance (External Works) Location: Royal Borough of Kensington and Chelsea (RBKC) Salary: Competitive + Car Allowance + Fuel Card Contract Type: Permanent We are working with a well-established planned maintenance contractor delivering works for the Royal Borough of Kensington and Chelsea. Due to ongoing project requirements, they are looking to appoint an Assistant Quantity Surveyor to support a long-term programme of refurbishment and energy-efficiency works across scattered residential properties. Scope of Works • External Wall Insulation (EWI), • Internal Wall Insulation (IWI), • Window replacements Key Responsibilities • Assisting with the commercial management of planned maintenance projects, • Supporting the preparation of cost reports, forecasts, and valuations, • Assisting with subcontractor procurement and account management, • Helping manage variations and change control, • Supporting the preparation of final accounts, • Working closely with site teams and senior commercial staff, • Maintaining accurate commercial records and documentation About You • Previous experience in a commercial or Assistant Quantity Surveyor role (planned maintenance, refurbishment, or social housing preferred), • Knowledge or interest in EWI, IWI, façade, or window replacement works, • Understanding of JCT contracts (or willingness to develop this knowledge), • Strong numerical, organisational, and communication skills, • Ability to manage workloads across multiple sites, • Full UK driving licence What’s on Offer • Competitive salary (depending on experience), • Car allowance, • Fuel card, • Long-term, stable work with a respected contractor, • Support, training, and career progression to Quantity Surveyor level

Intermediate or Senior Quantity Surveyor | Prime Residential & Heritage | West London Join a growing, design-led contractor operating in the super-prime, bespoke residential and heritage refurbishment market across London. This company work on one-off, architect-led, technically complex homes — from listed buildings and conservation-area refurbishments to basements, structural alterations, and full townhouse transformations. This is not volume housing or process-driven production work — this is detail-led, hands-on construction at the premium end. They’re actively winning work, tendering heavily, and moving into a new office as the business scales. The Role Take full commercial ownership of bespoke residential & heritage refurbishment projects • Manage procurement of specialist subcontract packages (basements, structural, heritage trades, finishes) • Run valuations, variations, CVRs, cost reporting & forecasting • Work closely with Directors, Consultants & Site Teams on design-led schemes • Support with tendering and early-stage cost planning What they’re looking for Intermediate or Senior QS • Background in super-prime or bespoke schemes not essential Would suit someone who has been involved in heavy refurb or residential projects • Someone who enjoys complex problem-solving — not rigid corporate process • Loyal, adaptable, commercially sharp, and delivery-focused • Comfortable in a smaller, fast-moving business with real responsibility The Company They are a super-prime residential & heritage refurbishment contractor, delivering bespoke, design-led projects across London. Their work typically includes: • Listed & period buildings • Basement excavations • Full townhouse refurbishments • Structural reconfigurations • High-end bespoke interiors & finishes This is craftsmanship-led construction — not volume or repetitive work. Interested? Michael Ogunyankin – (phone number removed) | michael @ borneltd . com No pressure — if this sounds like you (or someone you rate), get in touch

Job Title: Homeless Prevention Early Intervention Officer Location: Twickenham, hybrid working once training completed (2-3 days remote) Hourly rate £20.03 PAYE / £26.08 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start At Richmond & Wandsworth Better Service Partnership, we're committed to delivering high‑quality services that help our communities thrive. As part of our joint workforce, you'll be joining a collaborative, innovative team dedicated to supporting residents when they need it most. We're looking for a Homeless Prevention Early Intervention Officer to join our Homeless Prevention & Solutions Service in Richmond. This is a fantastic opportunity for someone with strong customer service experience, excellent communication skills, and a passion for helping people navigate challenging housing situations. About the Role In this vital frontline role, you will: Act as the first point of contact for residents at risk of homelessness. Carry out initial enquiries, gather key information, and assess risk factors. Provide clear, practical advice on housing rights, tenancy issues, welfare benefits, income maximisation, debt, and housing options. Work proactively to prevent homelessness, including: Liaising with landlords, family members, and housing providers Supporting residents with rent arrears Delivering early interventions for victims of domestic abuse Conducting home visits where needed Allocate cases to Homeless Prevention and Solutions Officers when homelessness within 56 days is identified. Maintain accurate case records, data, and documentation to support service delivery and statutory reporting. Support the wider team through collaborative working, customer service excellence, and knowledge sharing.This role contributes directly to helping residents stay safe, secure, and supported-often at critical points in their lives. About You We're looking for someone who can bring empathy, professionalism, and problem‑solving skills to every interaction. You will have: Essential experience and skills Experience in a customer service, housing, or lettings environment Confidence in carrying out interviews, investigations, and negotiations Strong record‑keeping skills, including digital record systems Ability to have honest, sensitive conversations about housing options Excellent interpersonal, listening, and negotiation skills Ability to work effectively with people from diverse backgrounds Creative thinking to identify early intervention solutionsDesirable Knowledge of homelessness legislation and housing-related policy Understanding of local authority services and referral pathways Experience working as a triage officer (desirable) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Tezlom is currently recruiting for a Mental Health Support Worker for one of our services (Ealing, London) that provides specialist accommodation-based support for people who are at risk of homelessness due to complex needs and ill mental health The service offers housing support to ensure the service users can build a bright, stable future. Service users are also provided with opportunities for education, training and volunteering and supported to tackle substance misuse if necessary As a MH support worker for this service, you will be expected to: • Helping clients with mental health who are at the risk of MH crisis • Help clients with their appointments(bookings) • Sign posting to other agencies • Support with their independent life skills so that they are ready for their move on in own accommodation • Assist with life skills like cooking, cleaning, budgets etc. • Encourage clients to lead an independent life supporting themselves The ideal Candidate will have : • Experience in Mental Health Support, • Homelessness, • Be able to work flexible shifts, • Enhanced DBS registered on update service is advantageous, • Valid Training Certificates-Safeguarding and GDPR Apply today. If you are found to be a suitable candidate, one of our team members will be in touch with you shortly

Planner Based in Ealing Temp to perm £16.22 per hour The Repairs Planner is responsible for coordinating and scheduling maintenance and repair works within a social housing environment. This role ensures that repairs are delivered efficiently, appointments are effectively managed, and residents receive a high standard of service. Key Responsibilities Schedule and allocate repair and maintenance jobs to operatives and contractors in a timely and efficient manner. Monitor diaries to ensure optimal use of resources and minimise travel time. Act as the main point of contact for residents regarding repair appointments, providing updates and managing expectations. Prioritise emergency and urgent repairs in line with service level agreements (SLAs). Liaise with operatives, supervisors, and external contractors to ensure works are completed within target timescales. Reschedule appointments as required, ensuring minimal disruption to residents. Maintain accurate records of repairs, appointments, and job statuses within the housing management system. Handle inbound and outbound calls, emails, and queries related to repairs. Identify and escalate any issues that may impact service delivery. Support continuous improvement by highlighting inefficiencies and suggesting solutions

Senior Design / Technical Manager – Residential (Main Contractor) • Richmond £75,000 – £85,000 + Package (Car/Allowance) A well-established main contractor (circa 30 years trading) with a strong pipeline of secured work is seeking a Senior Design / Technical Manager to join their growing team. Specialising in smaller residential schemes, including Design & Build projects, their client base is predominantly local authorities and housing associations. Key Responsibilities: • Lead design management across multiple residential projects, • Coordinate and manage external consultants and design teams, • Act as key interface between client, consultants, and delivery teams, • Review and manage design programmes, ensuring deadlines are met, • Drive value engineering and buildability throughout the design process, • Ensure compliance with planning, building regulations, and client briefs, • Manage design risk and resolve technical issues proactively, • Support pre-construction and tender stages where required, • Oversee document control and technical submissions, • Attend and lead design and client meetings Requirements: • Proven experience in residential projects for councils/housing associations, • Strong main contractor background, ideally with D&B exposure, • Excellent communication and stakeholder management skills Great opportunity for progression within a stable, growing business

Fraser Edwards Recruitment are currently recruiting for an experienced Working Supervisor on behalf of our client, operating within secure and high-compliance residential environments. This is an excellent opportunity for a credible, hands-on Supervisor with strong technical knowledge who is confident leading from the front in occupied domestic properties. The Role: As a Working Supervisor, you will oversee day-to-day responsive maintenance operations across occupied residential properties. This is a hands-on role requiring you to balance supervisory responsibilities with active technical involvement on-site. You will ensure works are delivered safely, efficiently, and right-first-time — maintaining high standards of quality, compliance, and resident satisfaction within KPI-driven environments. Key Responsibilities: * Supervise and support operatives carrying out responsive repairs and maintenance * Undertake hands-on works where required * Manage urgent repairs, follow-on works, and in-day replanning * Ensure full compliance with Health & Safety legislation and safe systems of work * Monitor performance against KPIs, quality standards, and SLAs * Liaise professionally with residents and stakeholders in occupied properties * Use CAFM/job management systems (e.g. Maximo, Optimise) to manage workflow * Ensure works are completed to contractual and compliance standards, particularly within secure estates Hours of Work: * 40 hours per week, Monday to Friday Essential Requirements: * SSSTS (minimum) – SMSTS desirable * Valid CSCS Supervisor Card * Recognised trade qualification (City & Guilds or NVQ Level 2 or 3) * Proven experience as a Working Supervisor / Working Foreman within responsive maintenance * Experience working in occupied residential properties * Strong understanding of Health & Safety legislation * Experience within KPI-driven environments * Ability to use CAFM/job management systems and standard IT tools * Full UK Driving Licence * Eligible for, or currently holding, Security Clearance (SC) Highly Desirable * Experience working on MOD, social housing, local authority, or government contracts * Multi-trade background with strong diagnostic ability * Experience working in secure or high-compliance estates

Adecco are seeking several experienced Housing Solutions Officers to join a dynamic team within a local authority. This is an exciting opportunity to make a real difference by supporting residents and delivering effective housing solutions. Housing Solutions Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 35 hours per week £245 per day Umbrella IT Equipment Provided ASAP Start Hybrid Working - 2 to 3 days per week in office (Ealing, W5 2HL), remainder at home Duties Investigate and determine eligibility, priority need, and intentionality under relevant legislation. Issue legally sound decisions and notifications within statutory timeframes. Negotiate with landlords and housing providers to secure accommodation. Liaise with internal teams and external agencies to deliver effective housing solutions. Maintain accurate case records using housing management systems. Identify and report safeguarding concerns for vulnerable individuals. Stay updated on housing legislation and best practice guidance. Essential Skills In-depth Knowledge of Housing Legislation: Strong understanding of the Housing Act 1996, Homelessness Act 2002, and Homelessness Reduction Act 2017. Case Management Expertise: Ability to manage complex caseloads efficiently and meet statutory deadlines. Assessment & Decision-Making: Skilled in conducting homelessness assessments and making legally sound decisions. Communication Skills: Excellent verbal and written communication for liaising with applicants, colleagues, and external agencies. Problem-Solving: Ability to identify risks early and implement effective interventions to prevent homelessness. Negotiation & Advocacy: Experience negotiating with landlords, housing providers, and support services. IT Proficiency: Competent in using housing management systems and Microsoft Office applications. Customer Service Orientation: Empathetic and professional approach when supporting vulnerable individuals. Organisational Skills: Ability to prioritise tasks and work under pressure in a fast-paced environment. Why Apply? Competitive daily rate Flexible hybrid working IT equipment provided Opportunity to make a meaningful impact in the community Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

The vacancy Local Key Worker Manager - 6 Month FTC Location: Hammersmith Hospital, Holborn House, W12 0TS Salary Range: £16,497- £17,355 - Based on a 15hr week - Thursday & Friday 9-5.30pm The salary displayed will be paid for anyone starting on or after 1st April 2026. At MTVH we work in partnership with NHS Trusts to provide high quality accommodation for the doctors and nurses we all need. We are looking for a Local Keyworker Manager to work at our Hammersmith office. You will be working in an office with one other colleagues, managing 230 units on site, whilst also working closely with The Hillingdon Hospitals NHS Foundation Trust Local Keyworker Managers are an essential part of our Keyworker Rented Housing Team and are fundamental to the quality service we provide to our customers. What you will need to succeed You will need to be commercially driven and customer-focused ensuring a high quality of service is provided to our residents through the efficient management of our housing stock and the monitoring of our contractors. You will require experience within housing and specifically void management, lettings, and inspections. You will need to demonstrate excellent interpersonal skills, be able to work well under pressure, show attention to detail and be able to prioritise your work. Any experience of housing software would be a distinct advantage i.e.NEC. To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

In a Nutshell… We have an exciting opportunity for a Document Controller to join our team within Vistry West London, at our Ealing office. As our Document Controller, you will work within the Technical team to provide a consistent and timely service to the team by ensuring that project information/drawings/documentation is managed, communicated, filed and retrievable in accordance with the Life of Site processes We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality IT literate - Office 365 Proven experience of carrying out a similar role Excellent communication and interpersonal skills with the ability to effectively liaise and co-ordinate activities between departments Great attention to detail Prioritise workload when managing multiple contracts / tasks To have a positive and flexible approach to work, integrate with the existing team and provide support and guidance to others when required Excellent administrative skillsDesirable… Experience of using EDMS HNC in Computer Science, Business Administration or similar Knowledge and understanding of the Document Control process at operational level Ability to understand and interpret construction drawings and documents More about the Document Controller role… To be responsible for the management of documents for multiple projects, ensuring documents are named and uploaded in an accurate and timely manner. Work with procedures, guidance and forms contained within the Life of Site processes. Maintain knowledge and experience of Viewpoint 4Projects at an operational level. Ensure documentation follows approvals process. Carry out quality assurance checks on all information uploaded. Ensure all documents are up to date and completed and named correctly prior to internal or external audits. Ensure external documentation is identified and distributed as agreed. Ensure all drawings / documentation are controlled and maintained in a methodical manner. Support internal and external users regarding system issues Liaise with site delivery teams regarding handover information / documentation. Work with all procedures required under the New Homes Quality CodeFinally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1

Job Title: Employment Support Lead - International Care Workers Location: Twickenham - Hybrid working 1-2 days a week in office Hourly rate £24.62 PAYE / £32.17 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Employment Support Lead - International Care Workers Make a real difference to the social care workforce in South West London The South London Partnership (SLP) is seeking a compassionate, skilled and motivated Employment Support Lead to provide direct support to displaced international social care workers across South West London. This role is centred on one‑to‑one support, employability guidance, and pastoral care, helping workers whose sponsorship has been revoked to secure new, ethical employment and stabilise their lives. You will play a vital role in promoting fairness, dignity and opportunity for people facing significant uncertainty. About the Role Due to the significant increase in international care workers displaced following sponsor licence revocations, we are expanding our support capacity. This role focuses primarily on direct worker support rather than strategic or programme‑management responsibilities. You will work closely with the existing International Recruitment Lead and the SWL Workforce Development Lead to provide high‑quality, person‑centred assistance across a large and complex caseload. Key responsibilities include: Direct support for displaced international care workers Supporting individuals to navigate the process of securing new sponsorship and compliant employment Offering holistic pastoral support, signposting to services such as housing, legal advice, wellbeing/mental health, community support and immigration specialists Ensuring workers understand their rights, responsibilities and available optionsPartnership and employer liaison Working with social care employers to understand vacancies and match suitable candidates Promoting ethical recruitment and good employment practices across providers Liaising with local authorities, VCSE partners, workforce teams and London‑wide networks to support effective coordinationCaseload management and insight Managing a high‑volume caseload with professionalism, empathy and strong organisation Maintaining accurate records, monitoring trends and sharing insights with the team to improve support offers Contributing to ongoing learning and continuous improvement of the London‑wide displaced worker response This is a hands‑on support role, perfect for someone who thrives when working directly with individuals and helping them progress towards stability, employment and wellbeing. About You You will be someone who cares deeply about people, understands the challenges international workers face, and can work sensitively and effectively with those in vulnerable or uncertain circumstances. You will bring: Experience providing direct support to individuals (e.g. employment support, casework, welfare support, advocacy, coaching or community work) Ability to manage a large and complex caseload with compassion and clarity Strong understanding of ethical employment, safeguarding and worker rights Confidence supporting people with varying English levels, cultural backgrounds and personal circumstances Excellent communication skills and the ability to build trust quickly Ability to work collaboratively with employers, councils and voluntary sector partners A commitment to equality, diversity, inclusion and empowering individuals Knowledge of the health and social care sector, recruitment challenges or sponsorship processes (desirable but not essential) This role is ideal for someone who excels in frontline support and employability guidance Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Opportunity: Team Leader - Targeted Support (Hounslow Council) Employer: Adecco, on behalf of Hounslow Council Location: Hounslow House (with 2-3 days per week remote working) Pay: £27.81 per hour PAYE or £37.14 per hour Umbrella Contract Type: Temporary (initial 3‑month assignment) Hours: 36 hours per week, Monday-Friday About the Role We're recruiting an experienced and passionate Team Leader for Targeted Support to join Hounslow Council. In this pivotal role, you will lead a team responsible for assessing and supporting vulnerable residents with complex needs-helping them avoid crisis, maintain independence, and reduce reliance on statutory services. This is an ideal opportunity for someone who thrives on making a positive impact, enjoys collaborative working, and excels at managing people and complex decision‑making. Key Responsibilities As Team Leader, you will: Manage an effective Floating Support Link Team, ensuring accurate assessments and appropriate referrals to Floating Support, Community Solutions, VCS partners, and other services. Work closely with the commissioned provider to understand service capacity, manage caseloads, and maximise the benefit of targeted support. Oversee processes for clients and referral partners, championing a high‑quality service and gathering feedback for continuous improvement. Represent the service at senior, strategic, and performance meetings. Act as the key point of escalation for complex or safeguarding‑related cases. Use systems such as LAS and Granicus to manage cases and track outcomes. Analyse data and insight to identify trends, monitor performance, and proactively address service issues. Work collaboratively across the Council-including Joint Commissioning, Housing, and the Community Partnership Unit-to help shape support pathways and future commissioning. Pilot innovative, resident‑focused approaches with internal teams and the Floating Support provider. Build strong working relationships with the voluntary and community sector, identifying gaps in provision and supporting capacity building. Promote the service to key referral partners such as GPs, social care teams, hospital discharge teams, mental health and substance misuse services, and probation. About You We're looking for someone who: Is passionate about delivering excellent outcomes for residents with multiple and complex needs. Makes strong, strategic decisions-especially when handling complex or high‑risk cases. Can confidently lead, motivate, and support team members, acting as a role model at all times. Builds positive relationships with stakeholders, representing the service at a senior level. Uses data intelligently to understand demand patterns, anticipate future needs, and improve service delivery. Is adaptable, flexible, and able to respond to changing daily priorities. Demonstrates the Council's values, helping create conditions for residents and staff to succeed. Skills & Experience Required: Demonstrable experience supporting and assessing vulnerable people with complex needs. Strong decision‑making and leadership skills. Experience working with multi‑agency partners or complex caseloads. Ability to work strategically and operationally within a fast‑paced environment. Strong communication skills - this is a customer‑facing role, requiring a level of spoken English that meets the statutory Code of Practice under the Immigration Act 2016. Enhanced DBS check (required). Your Contribution In this role, you will: Ensure residents experience a smooth transition into, through, and out of the service - helping them sustain independence. Work proactively with Council teams and partners to forecast demand and support effective service planning. Contribute to wider Council objectives by working collaboratively and strategically across departments. How to Apply If you're a motivated leader with a passion for making a difference in the lives of vulnerable residents, we'd love to hear from you. Apply today via Adecco and help shape a service that truly supports Hounslow's communities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Customer Service Advisor Location: Ealing, West London (hybrid working - 2/3 days week in office) Hourly rate £19.46 PAYE / £25.84 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role As a Customer Services Advisor, you'll be one of the first points of contact for residents, providing clear, accurate and supportive advice across a range of council services. Working via phone, email, social media and occasionally face-to-face, you'll help customers find solutions, navigate online services, and access information quickly and effectively. You'll use your excellent communication skills, problem‑solving abilities and empathy to deliver a professional and friendly service, even when conversations become challenging. This is a role where no two days are the same, and your work truly makes a difference. Key Responsibilities Provide high-quality information and advice across a wide range of council services, including Environment, Planning, Housing Repairs, Parking and more. Support residents to self‑serve by promoting and guiding them through online services. Log, triage and process service requests accurately using internal ICT systems. Handle enquiries professionally via phone, email, and other channels. Manage complex or sensitive conversations with tact, patience, and resilience. Keep up to date with council policies, procedures, system updates and legislative changes. Process payments in line with council regulations. Assist the wider team and provide cover when required. Undertake administrative tasks and contribute to continuous service improvement. Participate in training and support the induction of new colleagues.About You We're looking for someone who is proactive, customer-focused and comfortable working in a fast-paced environment. You will bring: Essential Skills & Experience Experience in a customer service environment. Strong communication skills, both written and verbal, using clear and plain English. Ability to manage difficult, distressed or abusive customers while remaining calm and professional. Good IT and keyboard skills, with the ability to maintain accurate computerised records. Good literacy and numeracy skills. Ability to work as part of a team and contribute to a positive working environment. Understanding of Equality & Diversity and Health & Safety legislation. Reliability, punctuality and a strong commitment to delivering high standards.Desirable Attributes Local Authority background Experience in face-to-face service delivery or handling complex queries. Ability to coach customers through using online services. Confidence working in a multicultural environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Housing Tenancy Officer Location: Hounslow, West London - Hybrid working (3 days office/visits, 2 days remote) Hourly rate £21.91 PAYE / £29.15 Umbrella per hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are seeking an experienced Housing & Tenancy Officer to join our team and act as the primary point of contact for residents across a patch of approximately (Apply online only) general needs properties. This is a fast-paced and varied role where you will be responsible for delivering high‑quality tenancy management services and ensuring compliance with relevant legislation and organisational policies. Key Responsibilities Manage a designated patch of general needs tenants, providing responsive and proactive tenancy support. Oversee mutual exchanges and successions in line with current legislation. Carry out tenancy audits across 20-30% of your stock annually. Complete resettlement visits, 9‑month tenancy checks, and other routine visits. Monitor and support compliance with gas safety requirements. Handle low‑level antisocial behaviour (ASB) issues and support residents with more complex cases. Work closely with the legal team on the collaborative management of legal cases. Partner with key internal teams including Income, Tenancy Sustainment, and ASB, as well as wider services and stakeholders.About You You are an experienced Housing Officer who can confidently manage a diverse workload and "hit the ground running." You have a strong understanding of housing legislation, tenancy procedures, and best practice. You are collaborative, resilient, and committed to delivering excellent resident-focused services. Although training will be provided on internal housing systems and council processes, a solid foundation in tenancy management is essential. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Our mission is to empower individuals to rebuild their lives and achieve independence.Right now, we are looking for a Employment Specialist to play a pivotal role in our Emplo

Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? Housing management activities form part of this role, along with supporting clients daily, to empower them to resolve their problems to reach positive outcomes.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Our mission is to empower individuals to rebuild their lives and achieve independence.Right now, we are looking for a Recovery Worker to play a pivotal role in our Highbury Gr

April 2026) + benefits Hours:37 hours per week (Full time) Location:Community-based role covering services across Mole Valley, Elmbridge, Runnymede and Surrey Heath (regular travel between sites required) Are you resilient, compassionate and confident working with people with complex needs? In Housi

Repairs InspectorSouth Wimbledon£36,142At Evolve Housing + Support, we are committed tomaintainingsafe, high-quality homes for our residents.

Are you highly organised, proactive and great at keeping complex work on track? Do you enjoy supporting projects that make a real difference to people and communities? If so, this part time opportunity could be perfect for you. Were looking for a New Business Development Support Officer to join our

Salary £26,750 per annum plus benefitsLocation Walton on ThamesFull time average 37 hrs per week on a shift basis (to be discussed at interview)I genuinely look forward to going to work on a Monday how many people can say that! Alex, Housing & Support OfficerWhy not be like Alex and join us as ou

Phoenix Community Housing are looking for a first line Support Engineer to work within our support team able to provide a customer focused technology service. This is a Windows 11 work environment, and you will be supporting key business applications such as Office 365, MFA and Citrix. If you have t

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. We have an opportunity for an ambitious new te

What will you do as our Senior Housing Support Assistant? Carry out regular resident visits and provide advice to residents on maintaining tenancy / lease conditions Provide information, support and advice to residents and help resolve low level neighbour issues Check that residents are safe and tha

Resident Project Support Worker , you will work closely with colleagues to provide practical and emotional support to residents living in supported accommodation. Housing Project Support Worker. This role is ideal for someone who is passionate about supporting vulnerable individuals, promoting indep

You can expect: A comprehensive training programme, whilst gaining experience in the fields of criminal justice, social care, mental health, and housing law. Employee Assistance Programme (EAP)- that provides a 24hr helpline to support you and those living at the same address (over the age of 16) th