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Shape your future. Shape ours. Falkirk Council is transforming, and we’re looking for talented people who want to make a real difference in our communities. With over 7,000 employees delivering services that matter, we’re ambitious about the future – and you can be part of it. We’re recruiting Graduates for our Asset & Investment Team, supporting the ongoing improvement of our housing stock and helping ensure homes are warm, safe and energy‑efficient. About the role As part of the Housing Asset Team, you’ll carry out Stock Condition Surveys and Energy Performance assessments across our domestic housing portfolio. Your work informs future investment decisions, ensuring homes meet the needs of our tenants now and in future. This is an excellent opportunity to develop your skills in a hands‑on, real‑world environment while developing an exciting career in housing, asset management and construction. This post is temporary until May 2028 due to a temporary project. What you’ll bring You’ll need: • An HNC or above in a construction‑related subject, • Good understanding of construction technology, • Ability to read and interpret construction drawings, • Good written and oral communication, • Interpersonal, • Organisation, • Project management, • Report writing, • Team working, • Computer skills including use of MS Office You’ll be part of a purpose‑driven organisation where you can make a real difference. We empower our people, support learning and creativity, and give you the chance to contribute to positive change across our communities. Our values — Responsive, Innovative, Trusted and Ambitious (RITA) — shape how we work and how we’ll support you to grow. You’ll be encouraged to use modern tools, bring fresh ideas, help remove barriers for others, and contribute to lasting, meaningful improvements. We welcome applications from all backgrounds. If you want your work to matter — and to see the difference you make — we’d love to hear from you. Curious? To find out more, contact Fraser McNairney at ___ Find out what else Falkirk has to offer: Visit Falkirk: ___ Falkirk Leisure & Culture Website: ___ Helix Park & the Kelpies: ___

Before applying for this job, it is important that you read the guidance by clicking on this ___ and the Job Profile attached. These explain the job role and the type of person we're looking for. Location: Marischal College, Duration: Permanent, Full Time Roles that require PVG Membership Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required to meet the cost of the PVG membership. This applies only to roles with a full time equivalent salary of £30,000 and above. (Teaching roles and jobs at Grade 11 and above (currently £31,505 per annum / £17.31 per hour) The Council will pay for the PVG membership cost initially, either £18 for existing PVG scheme members, or £59 for non-members, and this cost will be deducted from an employee’s first FULL month’s salary payment. Job purpose/about the role The purpose of the role is to provide professional, impartial, outcome focused money advice to families up to Type 2 under the Scottish National Standards for Advice and Information Providers. About the role This is a dedicated Rent Assistance Fund (RAF) casework post within Aberdeen City Council’s Financial Inclusion Team. The role focuses exclusively on managing RAF applications for council tenants experiencing financial hardship, helping to prevent rent arrears, sustain tenancies and reduce homelessness. The post ensures RAF cases are assessed accurately and consistently, with awards linked to wider income maximisation, benefit uptake and debt support where this strengthens outcomes. Key responsibilities • Manage end to end RAF casework, from referral through to decision and outcome • Assess RAF applications in line with agreed criteria and delegated authority • Carry out financial assessments and diagnostic interviews to understand tenancy risk • Identify and support welfare benefit uptake linked directly to RAF outcomes • Address debt issues associated with rent arrears and tenancy sustainment • Use reports and internal data to proactively identify eligible RAF cases • Maintain accurate case records, decision notes and audit trails • Work closely with Housing, Homelessness and other council services to ensure joined up support • Ensure RAF funding is used effectively to support early intervention and homelessness prevention For more information about this role or an informal discussion, please get in touch with Angels Kazmierczak, Financial Inclusion Team leader • Educated to standards grade or equivalent., • Ability to work alone and use initiative., • Ability to write letters and reports., • Ability to liaise and work effectively with a variety of agencies and colleagues., • Carrying out diagnostic interviews to identify customer’s problems and related issues., • High level of organisation and time management skills, • Using a variety of ICT software packages, • Proven organisational skills., • Proven communication skills., • Proven attention to detail and high levels of accuracy., • An ability to work co-operatively and flexibly., • A focus on delivering excellent customer service. Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion. For further information, please see our ___ pack. Flexible Working We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation. Disability Confident We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact ___. Armed Forces We are a forces-friendly employer, have signed the Armed Forces Covenant and are a gold award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: ___. We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions. Guaranteed Interview Scheme We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for the role they are applying for who: • have a disability as defined by the Equality Act 2010 (all jobs), • looked after young people, those that are in continuing care or are a care leaver up to the age of 29 (all jobs), • are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships), • have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship

A growing national construction group is seeking a Pre‑Construction Manager to support its expanding affordable housing portfolio. With a strong reputation for delivering high‑quality residential projects, the organisation is enhancing its land‑led development capability and now requires a dedicated professional to lead early‑stage project activity. In this role, you will take ownership of schemes from initial feasibility through to site commencement. You’ll coordinate internal teams and external consultants, review technical and design information, and ensure each project is commercially robust, fully assessed for risk and aligned with client expectations. A key part of your work will involve managing design development, maintaining programme clarity, preparing pre‑contract documentation and sustaining open, confident communication with clients throughout the process. Collaborating closely with technical, land, commercial and health & safety teams, you will support the preparation of specifications, review employers requirements and develop contractors proposals that clearly reflect project needs. You’ll also ensure all pre‑construction obligations—such as appointments, warranties and statutory documentation—are accurately completed and ready ahead of handover to the construction phase. To succeed, you will bring strong organisational capability, clear communication skills and sound commercial awareness. You should be comfortable managing complex information, coordinating multiple disciplines and taking a proactive, solution‑focused approach that supports programme certainty and positive client relationships. The role offers a competitive salary and a comprehensive benefits package, including Hybrid Working, private medical cover, 34 days holiday entitlement, performance‑related bonus, pension, death‑in‑service benefit, enhanced family‑friendly policies and access to a wide range of employee discounts. If this opportunity sounds like the right fit for your skills and ambitions, we’d love to hear from you. Apply now or get in touch for more information.

Deputy Estate Manager | The MacRobert Trust Join a purpose-driven charity with a rich heritage and an ambitious future. The MacRobert Trust is seeking a Deputy Estate Manager to support the stewardship and long-term development of a diverse rural estate in Tarland, Aberdeenshire. Guided by our mission to advance education, support the armed forces community, and sustain a thriving estate, this is a unique opportunity to make a meaningful impact. About the Role Working closely with the Estate Manager, you’ll play a key role in managing day-to-day operations and support the delivery of our “10 Goals for 10 Years” strategy. You’ll oversee maintenance, coordinate projects, manage property systems (Re-Leased), and help ensure the estate is run efficiently, sustainably, and commercially. The estate spans residential and commercial property, farmland, forestry, community assets, and infrastructure—offering a varied and hands-on role in a collaborative environment. Key Responsibilities • Oversee with the Estate Manager the management of the Estate’s let housing portfolio, farm tenancies (1991 Act, SLDTs and MLDTs), and a range of commercial tenancies, including Douneside House, Alastrean Care Home, and the village café and workshop., • Oversee planned and reactive maintenance, compliance, and contractor performance, • Manage property data and systems (Re-Leased), • Lead small to medium-sized projects across the Estate, including supporting Douneside House with renovation projects and supporting the Estate Manager with new-build projects, • Support budgeting, rent reviews, and lettings, • Provide support and deputise in rural and forestry activities when required, • Line manage the Estate Administrator and work with in-house teams, • Ensure high standards of health & safety and regulatory compliance Knowledge, Qualifications and Experience • Ideally, MRICS, CAAV or other relevant and equivalent qualification, or with substantial experience (rural estate management, property maintenance and management, Building Surveyor or Clerk of Works experience)., • Demonstrates a strong awareness of community and stakeholder interests, with the ability to represent the Trust professionally and help maintain and enhance its well-regarded reputation., • Proven ability to plan and deliver projects on budget and within agreed timescales while managing multiple priorities in a dynamic estate environment., • Strong commercial awareness and business acumen, with excellent financial and IT literacy and a high level of attention to detail., • Excellent communication and interpersonal skills, with the confidence to build and maintain effective professional relationships with tenants, partners, contractors, and colleagues across the organisation., • Ability to support strategic estate management decisions while also contributing effectively to operational delivery and day-to-day estate matters. We offer a competitive starting salary, which will be discussed at the application stage. This is a full-time, permanent role. Benefits: • Additional leave, • Company pension, • Employee discount, • Enhanced maternity leave, • Enhanced paternity leave, • Health & wellbeing programme, • Life insurance, • On-site gym, • Paid volunteer time To apply, submit your CV and covering letter to .

Hours per week: 37.5 hours per week Shift Pattern: Monday to Friday, 9:00am - 5:00pm, with on call Work Base: West and East Midlands Are you a values-driven, compassionate leader with a deep understanding of Ofsted and a belief that outstanding services for children and young people are built on strong relationships, clear accountability and trauma-informed practice? We're seeking an exceptional Regional Manager to lead, support and inspire Ofsted-regulated children, young people and family services across the East and West Midlands. This is a high-impact, strategic role where you'll shape quality, influence culture and drive meaningful outcomes for young people at a regional level. If you're ready to make a real difference and lead services that truly change lives, we'd love to hear from you. The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3. P3 reserve the right to close this advert earlier than the stated closing date. P3 is an equal opportunities employer and is committed to combating all forms of discrimination. P3 have committed to achieving 'Net Zero' Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website. In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide. Our Charity Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK. We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people. We're a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won't and we go the extra mile. We believe in collaboration - both within our teams and with the local community - to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills. What We Offer Enhanced Annual Leave Entitlement - 27 days annual leave per year, plus bank holidays. Commitment to Mental Health and Wellbeing - people are at the heart of what we do; you'll also have access to our National Wellbeing Lead and Regional Wellbeing Champions. EDI Focus - an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture. Paycare Health Cash Plan - you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit. Employee Assistance Program - access to 24/7 GP appointments, 1-1 counselling and health assessments. Bike2WorkScheme - the Bike2Work Scheme is part of the Government's Green Transport Plan, designed to encourage healthier, more sustainable travel. Discounts - access to Paycare Perks and Tickets for Good. Reward and Recognition - such as team away days, P3's Annual conference and Colleague Awards Ceremony. Personal Development Opportunities - including mentoring, training, secondments, job shadowing, and more. Colleague Volunteering Programme -one day paid leave per year to volunteer in the community Enhanced Sickness Pay - based on your length of service. Earning Potential - optional overtime and refer a friend bonus scheme. Additional Equipment Provision - some employees may be provided with additional equipment including workwear, tools and use of a company van or car. JBRP1_UKTJ

Job Title: Senior Estimator - Social Housing (Repairs, Voids & Planned Works) Location: Remote (UK Based) Salary: £65,000 - £75,000 per annum Employment Type: Full-Time, Permanent About the Role We are seeking an experienced Senior Estimator with a strong background in social housing repairs, voids and planned maintenance to join our growing commercial team. This is a fully remote role for a commercially minded professional who is confident pricing works using the NHF Schedule of Rates and developing cost models that support long-term contract delivery. The successful candidate will play a key role in building robust pricing structures, supporting tender submissions, and developing AOV and PPP financial models to ensure accurate forecasting and sustainable contract performance. Key Responsibilities * Prepare detailed estimates for responsive repairs, void works, and planned maintenance programmes within the social housing sector. * Price works using the NHF Schedule of Rates (SOR), including applying uplifts, adjustments, and cost modelling. * Develop and maintain Average Order Value (AOV) models to support pricing strategies and contract forecasting. * Build and manage PPP / long-term contract pricing models. * Analyse historical repairs and maintenance data to improve pricing accuracy and forecasting. * Support tender submissions, bids, and commercial proposals for housing maintenance contracts. * Work closely with commercial, operational, and finance teams to ensure pricing aligns with operational delivery. * Identify cost efficiencies and commercial opportunities within pricing models. * Provide strategic input into contract pricing, risk analysis, and cost planning. Key Requirements * Significant experience estimating within the social housing repairs and maintenance sector. * Strong working knowledge of the NHF Schedule of Rates and associated pricing methodologies. * Experience pricing repairs, voids, and planned works programmes. * Proven experience building AOV models and PPP financial models. * Advanced Excel modelling skills, including cost modelling and data analysis. * Strong commercial awareness and understanding of housing maintenance contracts. * Ability to work independently in a remote environment while collaborating with wider teams. * Excellent analytical and communication skills. Desirable Experience * Experience working with housing associations, local authorities, or Tier 1 maintenance contractors. * Familiarity with repairs and asset management systems (e.g., Totalmobile, MRI, Northgate, or similar). * Previous experience supporting framework tenders or long-term maintenance contracts. What We Offer * Competitive salary of £65,000 - £75,000 depending on experience * Fully remote working * Opportunity to work on large-scale social housing maintenance programmes * Career progression within a growing commercial team * Flexible working environment How to Apply If you are an experienced Senior Estimator within social housing maintenance looking for a fully remote opportunity where you can influence pricing strategy and commercial performance, we would love to hear from you. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on 01474 850707. Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. JBRP1_UKTJ

TSA Surveying are currently working with a prominent consultancy to recruit a Survey Team Manager to oversee survey teams delivering stock condition survey programmes across the Midlands and North. This is an excellent opportunity for an experienced Stock Condition Surveyor who has moved into a leadership role, or someone looking to take the next step into team management. The Role The successful candidate will be responsible for overseeing field-based survey teams, ensuring surveys are delivered efficiently, accurately, and to a high standard. The role will involve regular travel across the Midlands and Northern regions to support surveyors and maintain quality across projects. Key Responsibilities • Managing and supporting teams of Stock Condition Surveyors, • Monitoring survey productivity and performance, • Ensuring data quality and consistency across survey outputs, • Carrying out quality assurance checks, • Providing guidance, training, and support to surveyors in the field, • Working closely with internal teams to ensure projects run smoothlyRequirements, • Strong experience carrying out Stock Condition Surveys, • Experience leading, supervising, or mentoring surveyors, • Good understanding of housing stock data collection, • Strong organisational and communication skills, • Willingness to travel regularlyIf you are interested in this opportunity or would like to find out more, please get in touch. JBRP1_UKTJ

A local social care charity located in Scotland seeks a compassionate part-time Support Worker to provide housing support for adults with learning difficulties. The role involves guiding tenants with daily living tasks, planning support delivery, and maintaining accurate records.

A well-established Local Authority in Aberdeen seeks an experienced Joiner to support their housing maintenance team. Candidates should have NVQ/City & Guilds in Carpentry & Joinery and proven experience in property maintenance.

Our client, a well-established Local Authority in Aberdeen, is currently seeking an experienced Joiner to support their housing maintenance team. Carrying out a wide range of joinery repairs within void domestic properties. NVQ/City & Guilds in Carpentry & Joinery (or equivalent).

A leading housing and support organization in Aberdeen is seeking a Housing Support Officer to help asylum seekers navigate their right-to-work applications.

We are looking for a Housing Support Officer to join our expanding team. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for

Our client, a well-established Local Authority in Aberdeen, is currently seeking a reliable Semi-Skilled Labourer to support their housing maintenance team on a temporary agency basis. The role involves assisting with repair and refurbishment works within void residential properties, helping to prepare homes for new tenants. This is a great opportunity for someone with general construction or maintenance experience who is looking to secure ongoing work within the public sector. Key Responsibilities Assisting tradespeople with repairs and maintenance within void properties Carrying out basic repair tasks including minor joinery, patch repairs, and general maintenance Preparing work areas and ensuring properties are ready for refurbishment works Removing waste materials and keeping work areas clean and safe Supporting multiple trades during property turnaround works Reporting any issues or additional repair needs to supervisors Following health and safety guidelines at all times This is a fantastic opportunity to secure full time hours Monday to Friday. You will be working a standard 37 hour week with an immediate start available. The hourly pay rate for this role is £15.26 (PAYE inc.) You will need; Previous experience working in construction or property maintenance Basic knowledge of building repairs and maintenance tasks Ability to work as part of a team and follow instructions CSCS card (preferred but not essential) Full UK Driving Licence (preferred) Please contact Lewis for more information on (phone number removed) or email your CV to (url removed)

As our Housing and Customer Support Manager, you’ll lead the Customer Support Team and Assistant Housing Officers, ensuring tenants receive excellent, consistent, and compassionate service from first contact through to tenancy sustainment. KPIs, supporting regulatory returns, ensuring adherence to

More benefits of joining #TeamOrwell:As well as joining Orwell for our strong values and commitment to person‑centred support, you'll also benefit from a range of perks designed to help you feel valued, supported, and able to thrive in your role:22 days annual leave (pro rata) plus bank holidays (

Salary £26,750 per annum plus benefitsLocation Walton on ThamesFull time average 37 hrs per week on a shift basis (to be discussed at interview)I genuinely look forward to going to work on a Monday how many people can say that! Alex, Housing & Support OfficerWhy not be like Alex and join us as ou

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Our mission is to empower individuals to rebuild their lives and achieve independence.Right now, we are looking for a IAG Specialist to play a pivotal role in our Employment S

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs.

Repairs InspectorSouth Wimbledon£36,142At Evolve Housing + Support, we are committed tomaintainingsafe, high-quality homes for our residents.

ExtraCare Charitable Trust are recruiting for a Senior Housing Support Assistant at Wixams Retirement Village in Bedford! Are you looking for a role where you can apply your previous housing experience or if you have experience managing a small team, understand the challenges that our residents face

The role focuses on providing high-quality support to individuals in mental health crisis. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. We also value lived experience of the areas we support, so if you feel comfo

A supportive care service provider is seeking a Senior Care and Housing Support Officer to provide practical support and guidance to care teams.

A leading housing and support services organization in the United Kingdom is seeking a compassionate individual to join their team. Join us to work in a rewarding environment and support those in need.

Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported peoples lives, helping them to achieve their dreams. Ark fully fund your

A housing association in Scotland is seeking a Housing and Customer Support Manager to lead their Customer Support Team. This full-time role focuses on ensuring excellent service delivery, managing housing processes, and developing staff.

The supported people have a range of disabilities and ages and their support needs determine the size of their support package, all supported people have a Good Life Plan which is in place to ensure support staff are able to support them with their outcomes and goals, all of the supported people acc

Candidates will assist households with temporary accommodation placements, working collaboratively with landlords to support those at risk of homelessness. This is an opportunity to make a significant difference in the community while adhering to housing regulations.

Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported peoples lives, helping them to achieve their dreams. If you are enthusia

Ideal candidates will have a passion for this work and a positive, supportive attitude. This role includes support during outreach, engagement with those in need, and providing practical assistance.

Provide practical support and guidance to our front-line care and support the team through on-the-job observational supervision. Senior Care and Housing Support Officer. Are you enthusiastic about making a difference in the lives of older adults? Join our friendly and supportive team at Willow Garde

Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported peoples lives, helping them to achieve their dreams. Getting to know the

We are looking for caring and compassionate people to join our supportive teams within Extra Care Housing, as Relief Community Support Workers, providing tenants with the right level of support and care, while encouraging and enabling them to achieve or maintain their own independence. As a Communit

The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24 hour emergency response service) during their contracted hours. Support individual tenants and leaseholders to sustain their tenancies/leases with the Society. Complete administrative tasks as directed by the Hou

A leading charity organization is seeking a motivated Housing Officer to support veterans across the UK. This remote position requires housing experience, excellent communication skills, and a problem-solving mindset. The role involves visiting estates throughout the M25 region and engaging with ten

The role includes providing practical support, supervising care activities, and covering management duties as needed. A community-focused care organization is seeking a dedicated individual to join their team in the United Kingdom as a support guide for older adults.

This part-time position involves providing vital housing support to adults with learning difficulties. A community-focused social care charity seeks a Support Worker in Peterculter.

A leading support organization is seeking a Welfare Support Officer in Aberdeen to assist asylum seekers through their application process. The role involves providing practical and emotional support, ensuring well-being, and collaborating with various stakeholders.

Accommodation will be paid for the first month, with ongoing housing support provided.

A local government council in the United Kingdom is seeking a dedicated Benefit Officer to support the community by assessing housing benefit and council tax support claims.

A housing association in England is seeking a Neighbourhood Response Officer to engage with communities across Oxfordshire and Milton Keynes. Responsibilities include conducting estate inspections, supporting residents with tenancy management, and collaborating with safeguarding teams.

A leading social housing provider in the UK seeks a Welfare Benefit & Debt Advice Officer to assist customers in maximizing their income and managing debt inquiries. The role offers a competitive salary, supportive work culture, and an array of employee benefits, including a contributory pension and

Are you enthusiastic about making a difference in the lives of older adults? Join our friendly and supportive team at Willow Gardens, an Extra Care service where older people live independently in their own homes, with access to dedicated care and support in a vibrant, community-focused environment.

Role Criteria:*** Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met* Provide practical and emotional support to individuals and families* Identify needs and put in place support packages to promote independence* Work with vulnerable and dive

A housing organization in Larkfield seeks a Housing Support Worker to deliver a 24-hour emergency response service. The role involves responding to tenant calls, supporting them in sustaining their tenancies, ensuring safety, and completing administrative tasks.

Derventio Housing Trust is at the forefront of housing and support services. If you have an understanding of homelessness, believe that people can be successful in society despite the odds being stacked against them, and are supportive and caring whilst maintaining a highly professional attitude, we

A community service provider in the United Kingdom is seeking Sessional Support Workers for their supported accommodation services. In this role, you will assist individuals who have become homeless, helping them to access benefits, engage with support services, and develop skills for a settled life

A healthcare recruitment agency is seeking experienced Support Workers in Northern Ireland. Ideal candidates will have at least 6 months of experience in health and social care, strong communication skills, and the ability to support individuals with various needs.

The selected candidate will assess Council Tax Support claims and help award Free School Meals while ensuring accurate processing of claims.