Incident response jobs in United Kingdom

We are recruiting a Cook/Cafe Supervisor. Reporting to: Hospitality Manager Location: The Horton Arts Centre, Epsom Hours: Full time Tuesday to Saturday (40 hours per week) This role would generally be Tuesday to Saturday day shifts with occasional evening required. Part-time considered (Minimum 24 hours) Salary: £25,000 (full time) Benefits - Pro-rata holiday pay - Staff discount in café - Free parking - Feel-good factor working for a local charity 🙂 - Family & friends offers on selected tickets The Horton Arts Centre is a growing not-for-profit venue for creative arts, heritage and events, in a renovated former chapel. It is run by a charity. The Horton’s Café-Bar offers fresh and excellent quality food and drink. It is a social hub that also provides hospitality for our events and private hires that take place at the venue. We have been awarded the maximum award of 5 for Food Hygiene and Safety. The Horton is currently open to the public 5 days per week 9.15-4.30pm Tuesday to Saturday, plus specific evenings for performances and events. We are looking for an enthusiastic and experienced Cook/Café Supervisor to join our friendly team and play a leading role in the next phase of our inspiring social enterprise. This is a great opportunity to develop personally and professionally in a forward-thinking, ambitious organisation. As Cook / Café Supervisor, you will take the lead on our preparing our food offering, develop a seasonal menu in partnership with the leadership team and support the Hospitality Manager with the day to day running of our café-bar. What we are looking for Our ideal candidate will: - have professional experience as a Cook, with training in Food Hygiene and, ideally, a qualification in Professional Cookery - have front-of-house experience in a café, bar or other venue - have experience in supervising other members of a team - be a good communicator, who makes quick, effective decisions - welcome new ideas, leading with positive behaviour and a can-do approach - sets a great example to others as a hands-on team player - enjoys helping to maintain a healthy work environment, supporting and motivating staff Job description Principal duties – Cook To be responsible for the food preparation and service from the Café at The Horton. This includes: - preparing food to a high standard of taste and presentation. - preparing food in accordance with food safety, hygiene and allergens best practice. - ensuring food waste is kept to a minimum. - ensuring the kitchen and storage areas are clean and hygienic at all times . - delegating food preparation tasks to other members of the café team. - taking responsibility for the preparation of food for private events ensuring that these are catered for to the highest possible standard. - supporting the Hospitality Manager with food ordering, stock management and implementation of health and safety policies and procedures. - establishing good working relationships with local suppliers. - working with the Hospitality Manager to develop the café and private event hospitality menus. Principal duties – Café Supervisor To be responsible for the day-to-day operation of the Café-Bar at The Horton when the Hospitality Manager is not on site. This includes: - Being a hands-on member of the team, both front and back of house. - Maintaining consistently high standards of presentation of the Café-Bar. - Customer service including till operation. - Supervising the café/bar team, and directing their activities as required. - Providing excellent customer service, including addressing any customer feedback. - Opening and closing duties, including daily cleaning schedules, cashing out, locking up etc. - Ensuring that the café team follow procedures for reducing energy consumption and correct recycling and disposal of waste. - Principal duties – other - Taking part in the Duty Management rota for The Horton, responding to emergencies, incidents and customer complaints as required. - Exercising discretion and respect the need for confidentiality at all times. - Maintaining The Horton’s high standards and reputation at all times. - Promoting The Horton’s values of inclusion and welcoming diversity in all aspects of your work. - Undertaking such other duties as may reasonably be required. If a DBS clearance is not currently held, then you may be required to undertake a DBS check. All applicants must be eligible to live and work in the UK. Closing date: 19 May 2024 Interviews may be held prior to the closing date for early applicants.

Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description Reporting to the Front of House Manager, the Night Manager will be in charge of keeping things running smoothly at the hotel during the night shift, offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Keep the hotel premises and guests safe and sound. Make sure every guest feels special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the night shift. Patrol the hotel grounds regularly to keep an eye out for anything fishy or unsafe. Handle any reservations, bookings, or inquiries that may occur during the night shift. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. QualificationsMost important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as an Assistant looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.

We are seeking a highly skilled and motivated Field Engineer to join our team in the oil and gas sector. The Field Engineer will play a crucial role in overseeing and executing various technical operations at on-site locations, ensuring the successful implementation and maintenance of oil and gas production systems. Key Responsibilities: Field Operations Management: Coordinate and manage field operations, including drilling, completion, production, and well intervention activities. Oversee equipment installation, testing, and maintenance to ensure compliance with safety and regulatory standards. Technical Support: Provide technical support and troubleshooting expertise to resolve operational issues and optimize performance. Collaborate with cross-functional teams to implement solutions and improvements based on field data and feedback. Data Analysis and Reporting: Collect, analyze, and interpret field data to monitor equipment performance and identify opportunities for optimization. Prepare detailed reports and presentations to communicate findings and recommendations to management and stakeholders. Health, Safety, and Environmental Compliance: Ensure adherence to health, safety, and environmental regulations and standards in all field activities. Implement risk mitigation measures and emergency response protocols to minimize incidents and accidents. Client Relationship Management: Build and maintain strong relationships with clients and stakeholders, serving as a primary point of contact for technical inquiries and project updates. Identify and address client needs and concerns in a timely and professional manner. Qualifications: Bachelor's degree in Petroleum Engineering, Mechanical Engineering, or related field. Previous experience working in the oil and gas industry, with a focus on field operations and engineering. Strong technical knowledge of oil and gas production systems, equipment, and processes. Excellent problem-solving skills and the ability to troubleshoot complex technical issues in challenging environments. Proficiency in data analysis and reporting tools, with the ability to translate technical data into actionable insights. Effective communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders. Commitment to safety, environmental stewardship, and regulatory compliance in all aspects of field operations. Benefits: Competitive salary and benefits package. Opportunities for career advancement and professional development. Exposure to diverse projects and challenges in the dynamic oil and gas industry. Supportive work environment with a focus on safety, teamwork, and innovation. How to Apply: If you are a motivated and talented individual looking to make a difference in the oil and gas industry, please submit your resume and cover letter detailing your qualifications and experience. We look forward to reviewing your application! If you feel you are suitable and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isn’t already known to us.

The role: As a Driver and Warehouse Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driver You will be contracted to 30 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn't get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicle Report any issues or incidents to your line manager Comply with transport compliance law and regulations Dealing with stock and deliveries Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales Ensuring the housekeeping standards are maintained both on the trade counter and warehousing You: Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues and we're sure you'll have fun along the way!

Key Responsibilities: Cleaning and Sanitization: Perform routine cleaning tasks such as dusting, mopping, sweeping, and vacuuming floors. Clean and disinfect surfaces including countertops, tables, chairs, and door handles. Sanitise restrooms, including toilets, sinks, and fixtures, ensuring they meet hygiene standards. Dispose of waste and recyclables properly and in accordance with established procedures. Room Preparation: Prepare rooms for new occupants by cleaning and disinfecting all surfaces. Change linens and replace amenities as required. Ensure rooms are well-stocked with supplies such as toilet paper, soap, and towels. Equipment Maintenance: Maintain cleaning equipment in good working condition. Report any malfunctioning equipment or safety hazards to the appropriate supervisor. Follow manufacturer's instructions for the proper use and storage of cleaning agents and equipment. Compliance and Safety: Adhere to all safety protocols and procedures, including the use of personal protective equipment (PPE) when necessary. Follow established infection control policies to prevent the spread of pathogens. Report any incidents, accidents, or unsafe conditions to management promptly. Teamwork and Communication: Collaborate with colleagues to ensure efficient and effective cleaning operations. Communicate any special requests or specific needs from occupants or supervisors. Attend meetings and training sessions as required to stay updated on cleaning techniques and safety guidelines.

Based at: Chancery Lane. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.

The Worker duties includes: · Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback · Develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within shop; · discusses customer responses with other colleagues with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users; Develop goals and report progress to the owners; Improving customer service experience, create engaged customers and facilitate organic growth; Taking ownership of customers issues and following problems through to resolution; Setting a clear mission and deploying strategies focused towards that mission; Keep accurate records and document customer service actions and discussions; Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment; Keep ahead of industry’s developments and apply best practices to areas of improvement; Control resources and utilise assets to achieve qualitative and quantitative targets; Maintain an orderly workflow according to priorities; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers Analyse statistics or other data to determine the level of customer service your organisation is providing; Produce written information for customers, often involving the use of computer packages and software; Write reports and analyse the customer service that organisation provides; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Finding ways to measure customer satisfaction and improve services.

Hiring now for mental health support worker HELPING YOU CARE Job Title: Care Worker - Mental Health Support Employment Type: Full-Time ** About Us**: Clifton Healthcare is a leading provider of compassionate and personalized care services. We are currently seeking dedicated and empathetic Care Workers to join our team, providing essential support to individuals with mental health challenges. ** Job Responsibilities:** Personal Care: Assist individuals with daily personal care routines, including bathing, grooming, and dressing. Medication Management: Administer medications as prescribed and ensure adherence to medication schedules. Emotional Support: Provide emotional support and companionship to individuals with mental health challenges, fostering a positive and trusting relationship. ** Daily Living Activities:** Assist with daily living activities, such as meal preparation, household tasks, and recreational activities. Collaboration with Healthcare Professionals: Work collaboratively with healthcare professionals, including psychologists and psychiatrists, to implement care plans and interventions. Observation and Reporting: Monitor and document changes in behaviour, mental health status, and any incidents, reporting to the designated supervisor. ** Promoting Independence:** Encourage and support individuals in achieving greater independence and autonomy in their daily lives. Qualifications: - NVQ LEVELS - Level 2 or 3 Diploma in Health and Social Care - Mental Health First Aid (MHFA) Training - Previous experience in care work, preferably with a focus on mental health support. - Relevant certifications in health and social care. - Understanding of mental health conditions and the ability to provide sensitive and non-judgmental care. - Excellent communication and interpersonal skills. - Compassion, patience, and empathy in working with individuals facing mental health challenges. - Ability to work independently and as part of a team. - Commitment to upholding privacy and confidentiality. Benefits: - Competitive salary based on experience. - Ongoing training and professional development opportunities. - Supportive and inclusive work environment. - Opportunities for career advancement. ** How to Apply:** If you are passionate about making a positive impact on the lives of individuals with mental health challenges, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience FOR FURTHER RECRUITMENT PROCEDURES. Clifton Healthcare Recruitment Ltd is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

As a Customer Services Manager, the work duties includes: 1. Help to build good customer relations. 2. improve customer service experience, create engaged customers and facilitate organic growth; 3. Training and managing customer service assistants and representatives; 4. Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs; 5. Establishing customer service policies and procedures; 6. Staying updated on developments in the customer services field; 7. Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback 8. Develops and implements policies and procedures to deal effectively with customer requirements and complaints; 9. Discuss customer responses with other colleagues with a view to improving the product or service provided; 10. plans and co-ordinates the operations of help and advisory services to provide support for customers and users; 11. Taking ownership of customers issues and following problems through to resolution; Keep accurate records and document customer service actions and discussions; Control resources and utilise assets to achieve qualitative and quantitative targets; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Coordinates with sales department to incorporate plans to increase customer satisfaction; Maintain confidentiality regarding personnel information and customer financial data by keeping sensitive documents private and secure; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers; Produce written information for customers, often involving the use of computer packages and software; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Key Skills involves: · Proven working experience as a Customer Service Manager; · Experience in providing customer service support; · Excellent knowledge of management methods and techniques; · Strong leadership skills to work with people within the organisation with different skills; · Proficiency in English and other languages; · Working knowledge of customer service software, databases and tools; · Awareness of industry’s latest technology trends and applications; · Ability to think strategically and to lead; · Strong client-facing and communication skills; · Advanced troubleshooting and multi-tasking skills; · Customer service orientation; Managing a team of customer service staff; Handling face-to-face enquiries from customers; Dealing with customers who are upset or angry may be stressful; Communication and Excellent IT skills; Creative thinking, to be able to come up with new ideas to improve customer service standards.

About Us: North Air is responsible for providing into-plane services on behalf of major oil companies. We operate at 20 locations across the UK, where we carry out approximately 300,000 fuelling's per year. We aim to provide safe, reliable and efficient into-plane services to our customers' satisfaction. North Air places significant emphasis on attracting and employing people who can demonstrate a commitment to Safety, Working Together, Integrity, Encourage and Respect, our Core Values which are key to the success of North Air in providing Fuelling Excellence. Key Responsibilities: Working as part of the wider North Air maintenance team, this role is responsible for the day-to-day supervision of personnel working at each of the designated Vehicle Service Bays (VSB’s) within their region. The Maintenance Supervisor will be responsible for all people management of the team in their region, Resource Planning, Project Management and ensuring all training requirements are met to maintain an efficient service across the nominated operational sites. The role holder will also be responsible for providing a safe and healthy working environment, ensuring compliance with all relevant legislation, site engineering standards, training, maintenance and quality procedures to JIG, COMAH and industry best practice. Tasks will also include but not be limited to: - Where necessary write, plan and oversee control of work processes within designated locations and within area of expertise, including hazard risk - Manage of 3rd party contractors when required - Raise ideas that will provide development of procedures or design which will improve safety, efficiency or serviceability of vehicles, systems and operational equipment - Operate correct safety and emergency procedures in the event of incidents – Review existing procedures and create where necessary any maintenance-based emergency procedures This role is being advertised for our Southern which region which covers the following sites: Gatwick, Bristol, Stansted, Manchester, East Midlands, Chester, Derby This role is Regionally Based with regular travel to sites within the region – approximately 60% of the week. A company van will be provided. Qualifications & Experience: Essential: - Must have completed an apprenticeship in vehicle maintenance/maintenance discipline or have had at least 5 years of practical experience in the aviation refuelling industry - Minimum of NVQ Level 3 in Maintenance or Mechanical Engineering discipline - Full driving licence - Experience of managing Permit to Work systems, or Safe Systems of Work - Knowledge and experience of health & safety procedures/requirements Desirable: 5 years + experience in the aircraft refuelling industry and or Experience maintaining and or testing aviation fuelling vehicles Working knowledge of computerised Maintenance Management Systems preferred but not essential Ability to coach, lead and direct others Strong Influencing Skills Job Types: Full-time, Permanent Salary: £40,000.00-£45,000.00 per year Benefits: Company car Company events Company pension Cycle to work scheme Free parking Gym membership Health & wellbeing programme On-site parking Referral programme Sick pay Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Friday

Responsibilities: · Install, configure, and maintain servers and server applications. · Monitor server performance, conduct regular updates, and troubleshoot server-related issues. · Manage network infrastructure, including routers, switches, and firewalls. · Ensure network security, performance, and reliability. · Install and update software and applications on servers and workstations. · Maintain software licenses and track usage. · Implement data backup and recovery strategies to safeguard critical data. · Test backup and recovery processes regularly. · Implement and maintain security protocols and policies. · Monitor security breaches and respond to incidents. · Create, modify, and delete user accounts. · Manage user permissions and access rights. · Maintain an inventory of IT hardware and equipment. · Plan for hardware upgrades and replacements. · Document configurations, processes, and procedures. · Generate regular reports on system performance and compliance. · Collaborate with project teams to provide IT infrastructure support. · Ensure that project-related IT requirements are met. Skills and Qualifications: · A bachelor's degree in computer science, information technology, or a related field is often required. · One to two years of relevant experience. · Proficiency in operating systems such as Windows Server, Linux/Unix, and sometimes macOS. · Networking skills including TCP/IP, DNS, DHCP, VPN, VLANs, routing, and firewalls. · Knowledge of virtualization technologies such as VMware, Hyper-V, or XenServer. · Strong problem-solving and analytical skills. · Excellent communication skills, both written and verbal. · Ability to work independently as well as part of a team. · Attention to detail and ability to prioritize tasks.