Incident manager jobs in United Kingdom

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Advert Closing Date: 20/01/2026 Annual performance related pay bonus and pay reviews + Share scheme + Competitive pension contributions + Range of flexible benefits and Corporate discounts including childcare vouchers, holiday buy/sell scheme, optional health care and life assurance + Free parking + Free hot and cold drinks and subsidised canteen + Excellent parental benefits Edmonton Operations plays a key role in the GB network, producing approximately 150 million cases of drinks per year across seven manufacturing lines. It is also the only site in GB that produces our Oasis drinks. With over 300 employees across Manufacturing, QESH, and Engineering, gaining experience here can open doors to excellent career opportunities both within Edmonton and across other GB sites. We are looking for a Senior Quality Safety and Environment Manager to lead our site’s quality and safety agenda with both strategic vision and hands-on execution. This role is central to ensuring we meet and exceed internal standards, regulatory requirements, and customer expectations—while fostering a culture of safety, compliance, and continuous improvement. You will bring strong technical expertise, along with proven leadership in driving operational excellence, managing diverse stakeholder groups, and developing high-performing teams. Candidates from FMCG or pharmaceutical environments are preferred, given the pace, precision, and regulatory rigour of the role. What to expect: You will have ultimate responsibility for leading and developing the direction of the on-site QSE function. Key responsibilities include: • Define and deliver the site’s Quality and Safety strategy, ensuring alignment with business and corporate goals., • Champion a culture of safety, quality, environment and accountability across all levels of the organisation., • Lead and coach cross-functional teams, including Quality Assurance, Quality Control, Health & Safety, Environmental practices and Compliance., • Oversee compliance with local regulations (e.g. HSE, Environment Agency) and global standards such as ISO 9001, ISO 45001, GMP, and HACCP., • Ensure effective systems are in place for product release, investigations, root cause analysis (RCA), and CAPA management., • Conduct and prepare for internal and external audits, acting as the site’s primary contact for regulators and key customers., • Own and drive the Quality Management System (QMS) and EHS programs, embedding a right-first-time mindset., • Monitor, analyse, and act on safety and quality KPIs, driving continuous improvement in yield, waste, and performance., • Partner with Production, Engineering, and Supply Chain to deliver robust risk assessments, safe systems of work, and process control standards., • Lead incident investigations, ensuring learnings are embedded across the site., • Build trusted relationships with internal and external stakeholders including Regulatory Authorities, Customers, Unions, and Corporate Functions., • Collaborate closely with People and culture, Engineering, and Operational teams to embed best practices in training, onboarding, and employee engagement. Skills & Essentials: • Degree or equivalent in in Engineering, Life Sciences, Chemical or a related technical field., • Minimum 7+ years in Quality and/or Safety roles, ideally within FMCG or pharmaceutical sectors., • Demonstrated experience managing cross-functional teams and leading in a matrixed organisation., • Proven track record in regulatory audits, QMS, and risk management., • NEBOSH Diploma or equivalent certification in Occupational Health & Safety is a plus, • Strong interpersonal and communication skills, with the ability to influence at all levels., • Be able to manage part of the business with a focus on tangible operational planning and delivery, • Able to make tactical and operational decisions, • Often working in an environment of competing objectives, you shall be able to find common ground from which to reach solutions, • Drive, energy and passion as well as strategic insight, customer focus and exceptional leadership skills, • You might be an expert in a particular area but you will have knowledge and experience of all critical aspects of this role: Quality, Health and Safety and Environment., • You will understand the relevant management systems and have good understanding of statistical process control and customer/complaint management, • A drive to understand and adopt Good Manufacturing Practice is essential to succeeding in this role and the ability to assess risk and overcome obstacles is paramount. We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

Job Description 37.5hrs | Rivers Hospital The role At Ramsay Health Care UK, we know our people are our most important asset. Join us and you’ll help to develop and grow your in-hospital pharmacy team to play a key role in delivering exceptional care to our patients. Leading the Pharmacy department, you’ll help develop all Pharmacy services available at the hospital, driving innovation and improvement in one of the UK’s leading independent healthcare providers. Not only will you be valued here for the skills and expertise you bring as a Pharmacy Manager, but you’ll also have the chance to build on them, too, through our Ramsay Academy. We put the patient at the heart of everything we do – and you will too, with a can-do attitude that will make a huge difference to our Pharmacy service, our patients and your team. Where you’ll be based Rivers Hospital, High Wych Road, Sawbridgeworth, CM21 0HH What you’ll bring with you * Current registration as a Pharmacist with the GPhC - General Pharmaceutical Council * Clinical Diploma or equivalent clinical pharmacist experience * Experience in a management role, carrying out staff appraisal, development and training * Familiarity with electronic stock control systems * Policy, procedure and/or guideline development experience * Experience of safe medication practice * Audit and data analysis experience * Incident report and investigation • Participate in a rotational schedule, which may include working weekends to ensure continuity of clinical services., • Provide support for the Pharmacy on-call rota, assisting with urgent medication-related queries and ensuring timely access to essential medicines outside of standard hours. Budgetary and Change management experience – desirable * Business case development experience – desirable Benefits * 25 Days Leave + Bank Holidays * Private Pension where Ramsay will match up to 5% after a qualifying period * Flexible shift patterns available where possible * Enhanced Competitive Parental Leave Policies * Private Medical Cover with option to add partner & dependants * Life Assurance (Death in Service) x3 base salary * Free Training and Development via the Ramsay Academy * Free Parking on site (where possible) * Subsidised staff restaurant (where possible) * Concerts for Carers * Employee Assistance Programme * Cycle2Work scheme available, in partnership with Halfords * The Blue Light Card Scheme About us We’re Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we’re one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated ‘Good’ by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS. We’re part of a global hospital group with over 50 years’ experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organization, and are the key to our success and continuing growth. To apply Please contact Julie Matthews on or 01279 602200 for an informal chat, or to ask any questions you may have before you apply. Or you can apply directly via ___ We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We reserve the right to close our adverts prior to the announced closing date to ensure a quality recruitment process. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Job Title: Registered Care Manager Location: Ilford, Redbridge Salary: £35000-£45000per annum (Based on experience) Job Type: Full-Time, Permanent About Us: Verity Healthcare Limited is a trusted provider of high-quality care services dedicated to enhancing the lives of individuals in our community. We provide domiciliary care services and are committed to delivering compassionate and personalized care that meets the unique needs of each of our clients. Our team of professionals is passionate about making a positive difference in the lives of those we serve. The Care Manager Role: We are seeking an experienced and compassionate Care Manager to join our team. In this role, you will be responsible for overseeing the delivery of care services, managing a team of care staff, and ensuring that our clients receive the highest standard of care. The ideal candidate will have a strong background in care management, excellent leadership skills, and a deep commitment to providing person-centered care. Care Manager Key Responsibilities: • Oversee the day-to-day operations of care services, ensuring that all clients receive high-quality, person-centered care., • Manage, support, and mentor a team of care staff, including scheduling, performance evaluations, and ongoing training., • Develop and implement individualized care plans in collaboration with clients, families, and healthcare professionals., • Conduct regular assessments and reviews of care plans to ensure they meet the changing needs of clients., • Ensure compliance with all relevant regulations, standards, and policies, including CQC requirements., • Handle client inquiries, concerns, and complaints, resolving issues in a timely and effective manner., • Monitor and manage the budget for care services, ensuring efficient use of resources., • Maintain accurate and up-to-date records, including client care plans, staff schedules, and incident reports., • Build and maintain positive relationships with clients, families, staff, and external stakeholders. Care Manager Requirements: • Proven experience as a care manager or in a similar role within the healthcare or social care sector., • Must have a full UK driving license., • Strong understanding of care regulations, standards, and best practices., • Excellent leadership and people management skills, with the ability to inspire and motivate a team., • Exceptional communication and interpersonal skills, with a compassionate and empathetic approach., • Ability to develop and implement effective care plans tailored to individual client needs., • Proficiency in managing budgets, resources, and scheduling., • Relevant qualifications in health and social care, such as a Level 5 Diploma in Leadership for Health and Social Care., • Experience with CQC inspections and compliance is highly desirable. Benefits: • Competitive salary with opportunities for career progression., • Comprehensive health and wellness benefits., • Support for ongoing professional development and training., • Flexible working arrangements and a supportive work environment., • The opportunity to make a meaningful difference in the lives of clients. How to Apply: If you are a dedicated care manager with a passion for delivering exceptional care, we would love to hear from you. Our Commitment to Safer Recruitment: Verity Healthcare is committed to safeguarding and promoting the welfare of our clients. As part of our safer recruitment process, all successful applicants will be subject to a thorough vetting process, including • Enhanced Disclosure and Barring Service (DBS) check., • Verification of qualifications and experience., • Comprehensive reference checks, including a recent employer reference., • Right to work check

Registered Manager / Deputy Manager (Step-Up) – Children’s Residential Care Location: North London Salary: Competitive, dependent on experience + performance-related benefits Circa £60,000 Contract: Full-time, permanent Overview Key Health is working in partnership with an established children’s residential care provider to recruit an experienced Registered Manager or a Deputy Manager ready to step up for a children’s residential home in North London. This role is suited to: • Registered Managers seeking a new opportunity, or, • Experienced Deputy Managers with strong leadership capability looking to progress into a Registered Manager position, with appropriate support. The successful candidate will be responsible for the day-to-day management of the home, ensuring high-quality, child-centred care in line with Children’s Homes Regulations 2015 and Ofsted Quality Standards. Key Responsibilities: • Lead & manage daily operation of a children’s residential care home, • Ensure safeguarding, welfare, and positive outcomes for children and young people, • Maintain full compliance with Children’s Homes Regulations, Quality Standards, & Ofsted frameworks, • Provide strong leadership, supervision, and development to staff teams, • Oversee care planning, risk management, and incident reporting, • Manage staffing, rotas, recruitment, and performance management, • Build effective relationships with local authorities, families, and external professionals, • Lead on quality assurance, audits, inspections, and continuous improvement, • Ensure the home consistently meets or exceeds regulatory expectations Essential Experience & Qualifications • Experience as a Registered Manager, or substantial experience as a Deputy Manager within children’s residential care, • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent / actively working towards), • Strong knowledge of safeguarding, regulatory compliance, and inspection frameworks, • Proven ability to lead, support, and develop staff teams, • Confident, professional communication and leadership skills, • Clear commitment to improving outcomes for children and young people Desirable Experience • Experience supporting children with complex needs, including EBD, SEMH, ASD, or trauma-related behaviours, • Trauma-informed or therapeutic care training, • Experience supporting or leading Ofsted inspections or service improvement plans What’s on Offer • Competitive salary with performance-related incentives, • Structured support for Deputy Managers stepping into Registered Manager roles, • Generous annual leave entitlement, • Pension and employee benefits, • Ongoing professional development and leadership mentoring, • Opportunity to make a meaningful impact within a high-quality children’s service How to Apply: Applications are welcomed from Registered Managers and Deputy Managers ready to progress. Please submit your CV to Key Health for a confidential discussion about the role and development pathway.

Description: Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment. Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, over 30 eateries, world-class office space and over two acres of public realm. More information can be found at Job Purpose: To provide advice and guidance on all fire prevention and safety procedures to all venue departments. Provide advice on all aspects of event safety to the venue management team. Carry out safety inspections as required and complete preliminary investigations of all accidents and incidents within the venue. Ensure appropriate first aid cover is provided for the venue/events. Deputise for the Group Health and Safety Manager as and when required. Key responsibilities To convey and display the Company core values of Confident, Attentive, Imaginative, Vibrant. Support the venue management and other departments within the Olympia venue, in all matters of fire safety and workplace safety, and provide appropriate advice as necessary. Comply with the current department service level agreement (SLA) In conjunction with the Organiser's floor management team, liaise and provide fire and safety advice to organisers and contractors during build up and breakdown of events and complete inspection reports as necessary. Carryout safety briefs to all event organisers and their security teams as and when required. Ensure that appropriate safety signage is in place for the open period of any event. In support of the Group Health and Safety Manager, undertake workplace inspections to ensure contractor compliance with Olympia rules and regulations. Supervise the programme of testing and inspections for all venue fire safety systems. Carrying out quality assurance checks of the maintenance records for all the venue fire safety systems. Carry out the testing and inspections of all the venue first aid firefighting equipment and fire safety systems. Coordinate the completion of the PAS79 2012 (Building Fire Risk Assessment) for the venue, carrying out scheduled reviews and updates. Liaise with the Group Health and Safety Manager on all safety matters, including venue risk assessments and improvement projects. Assist the Group Health and Safety Manager to carryout safety inspections and H&S audits for both venue and event activities. Assist the Group Health and Safety Manager to review all organisers events risk assessments (ERA's) and relevant event safety documentation. Produce the annual fire and safety training programme for all employees, ensuring the training subjects are up to date with current legislation. Carryout first aid training for all FAAW qualified Olympia personnel Coordinate the procurement of all fire safety and first aid equipment, as and when required. Promote Safety campaigns across the company. Ensure the appropriate level of fire safety and first aid cover is provided for the venue/events/exhibitions. Complete preliminary accident and incident investigations as required. Compile all venue accident/incident statistics, record on a show by show basis Provide first aid when required. Monitor health and safety compliance during build up, operation and pull out phases of events. Inform the event organisers if any safety breaches are observed, as per the current eGuide regulations. Ensure a daily event safety check sheet is completed. Ensure that the appropriate levels of fire extinguishers are in place for each event. Maintain a communication link to the Olympia control room and duty manager at all times. Arrange and supervise the duties of all fire/first aid auxiliaries, when required as per the venue/event risk assessment. Liaise with the appropriate enforcement/licencing authorities when required, on issues relating to the venue fire and safety for all events. Control the issue of hot work permits and monitor hazardous work activities. Undertake fire induction training/briefing of new employees and contractors working within Olympia. Undertake other health and safety duties as required by the Group Health and Safety Manager. Respond as part of the venue IRT team for all emergency situations as per the Olympia emergency procedures. Person specification Skills, experience and behaviours Self-motivated with the ability to positively influence and motivate others. Good communication skills, both oral and written. Good team Leader/Player, with a practical approach to problem solving and creating solutions Is driven and continually strives to improve (PDP). Good IT skills, specifically on Microsoft Office (Word and Excel) Possess appropriate qualification relating to the role of Senior Fire & Safety Officer, in all areas of H&S, Fire Safety and First Aid (NEBOSH, IOSH, NVQ, FAAW/FREC 3) Previous experience in the exhibition/leisure industry is advantageous. Good Knowledge of the events industry eGuide is advantageous *Only First Aid at Work (FAAW) qualified instructors to carry out this role. Sustainability Responsibilities: Continuously improve your knowledge of Olympia Events' sustainability programme - the 'Grand Plan'. Complete all training provided and promote sustainability practices to meet our Grand Plan objectives Follow and promote all sustainable workplace policies and procedures and seek ways to make your department more sustainable by taking an active role to initiate change Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fairly and not committing any form of discrimination, victimisation or harassment and to promote positive working relationships amongst employees and stakeholders. This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over according to the changing needs of the business.

As a Data Centre Engineer, you will deliver IMACD and incident resolution services within workplace technologies and data centre operational environments. Data Centre Engineers work on shifts that contribute towards providing support services 24x7x365 and report to the local Service Delivery Manager

TXM are exclusively representing GTS Rail Operations an industry-leading train operator, bringing together the very best expertise to transform travel across London. GTS Rail Operations is an equal opportunities employer. Our recruitment and selection policy attracts and ensures the highest quality candidates are appointed using objective job-related criteria. This is an exciting opportunity within the IT operations centre based in London. Reporting the to the Head of IT, the successful candidate will play a key role protecting IT services and infrastructure from cyber security threats. Role Overview The purpose of a Cyber Security Manager role is to protect GTS Rail Operations Limited’s IT Services and infrastructure from cyber threats. The role is responsible for designing, implementing, and maintaining security measures to ensure the confidentiality, integrity, and availability of data and services. The role includes identifying vulnerabilities, monitoring for security breaches, and responding to incidents. They also work to educate employees on best practices for information security. Main Responsibilities • Security Implementation and Management, • Deploy and optimise security solutions to safeguard IT services and infrastructure., • Lead security assessments including vulnerability testing and risk analysis to identify and mitigate potential threats., • Design and enforce security controls based on identified requirements and gaps in existing structures., • Threat Detection and Response, • Monitor and respond to security incidents ensuring rapid and effective action., • Develop comprehensive incident response plans to maintain organisational resilience against threats., • Oversee operational security processes with tools like SIEM, EDR, and Vulnerability Management, continuously enhancing capabilities., • Network and System Security, • Manage advanced security tools such as firewalls and IDS/IPS to protect network integrity., • Enforce robust security policies to maintain system security standards., • Compliance and Audit Support, • Ensure adherence to compliance standards including ISO27001, NIST, and GDPR through regular audits and risk assessments., • Support audit processes by providing necessary documentation and evidence of compliance., • Security Awareness and Training, • Conduct regular training sessions to cultivate a security-aware culture., • Develop and update security policies, communicating essential guidelines across the organisation., • Cloud and Application Security, • Enhance the security of cloud services (SaaS, PaaS, IaaS) and enterprise applications, • through advanced security measures and identity access management (IAM). Education & Competencies • University Degree or equivalent preferred, • A minimum of 3 years' experience in a similar role., • Strong and demonstrable experience of Cyber Security Operations and Engineering. Cyber Security Certifications, CISSP, Azure Security and additional qualifications., • Good underpinning knowledge of the Microsoft technology stack, cloud, on-premises and End user Compute., • Understanding and experience of web filtering, email security, SIEM, EDR/XDR. Experience of managing investigations in SOC (L2 or above)

Lead Cyber Security Analyst/InfoSec Officer | Asset Manager | £200k TC I'm working with a small, private credit focused asset manager who are looking for a Lead Cyber Analyst - this is effectively a hands on junior Head of Information Security role, ideal for someone who has been the number two in a security function or has led cyber security in a small, fast moving team. The Role You will take end-to-end responsibility for information security across the business, including: • Owning and evolving security policies, standards and procedures, • Managing and challenging third party security vendors and MSPs, • Leading audit and assurance activities, • Oversight of DLP, penetration testing, vulnerability management, and incident response, • Advising the business on emerging risks, including AI-driven security threats What you need You do not require prior buy side experience, although experience in a fund or financial environment would be advantageous. • Experience as a Cyber Lead in a small-to-mid sized organisation or Senior/Lead engineer from a cyber security vendor or MSP, • Azure cloud experience is essential, • Familiarity with Zero Trust networking concepts (Azure-based), • Broad knowledge of modern InfoSec tooling and practices, • Exposure to AI and its impact on cyber security is a strong plus This is London based and requires 5 days in office.

Our client is a world-leading global quantitative investment manager, operating across all liquid asset classes with a strong, technology-driven and scientific approach to investing. Our client is looking for a Python Software Engineer to help evolve and scale their high-performance trading platform, delivering the speed and reliability that the fund relies on. You will be responsible for building and maintaining business-critical systems, developing automation for deployment, monitoring, and incident response, and collaborating closely with developers, researchers, traders, and platform teams to improve reliability, performance, and scalability across the platform. Stack: Python, AWS, Linux The firm offers a highly collaborative culture with strong engineering ownership, direct exposure to mission-critical trading systems, and the opportunity to design and operate technology at scale in a fast-moving, data-driven environment. Please get in touch if this is of interest.

L3 Network Engineer, Assoc Manager UK (London) Locations: London (must be willing to travel to client sites throughout the UK on an ad hoc basis) Salary: Competitive salary and package (Depending on level of experience). Accenture are partnering with scaled UK AI compute pioneers to lead the charge on next-generation infrastructure. To support this endeavor, we’re building a high-performance compute operations team in London. Our work will be sensitive, secure and on the most up-to-date high density compute stacks available. Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Key Responsibilities: -Manage network and firewall security. -Troubleshoot network connectivity incidents (this includes routing, switching and security). -Build, configure and maintain network infrastructures as per best practices. -Identify service improvements to reduce risk and improve stability. -Producing high quality implementation scripts, test plans and change controls for all network changes -Respond to real-time alerts and dashboards for networking resources to detect service-impacting events. -Perform initial triage and isolation for incidents following established runbooks and procedures. -Document incidents, actions, and outcomes accurately in the incident management system. Support service delivery and SLA compliance -Investigate and resolve incidents escalated from L1.5 Engineers, conducting in-depth analysis of compute, storage, and network issues. -Develop and refine troubleshooting guides, runbooks, and knowledge base articles. -Coordinate with engineering, automation, and vendor teams for persistent or complex technical problems. -Monitor and analyse performance metrics and incident trends, recommending proactive measures for reliability improvements. -Mentor L1.5 Engineers to support skill development and knowledge sharing. -Participate in on-call schedules as required. -Eligibility for UK Government security clearance Required Skills: -Working knowledge of network security including firewall configuration and security policy management. -Working knowledge of networking protocols and an understanding of EIGRP, BGP, OSPF, and IP multicast. -Management of LAN/WAN environments including device protocols and communication standards, such as Juniper, Arista or Fortinet -Administration of Firewall systems such as FortiGate, Palo Alto Juniper, and Checkpoint -VPN and Remote Access solutions -Associate level Network certification (CCNA, JNCIA or equivalent) -Working knowledge of Implementing and supporting large corporate or data centre networks preferably in a multi-client, service provider environment. -Experience in incident management, advanced troubleshooting, and operational best practices. -Advanced network troubleshooting skills. -2+ years of routing protocols (OSPF, BPG) -Scripting for automation (Python, Bash) -Familiarity with ITSM, Agile methodologies and tools eg ServiceNow, Jira. #LI-EU Job Qualifications Job Qualifications -Bachelors Degree in Electrical Engineering (Relevant experience will be considered)

A leading international renewable energy company is seeking an experienced Global QHSE Manager to lead its global Quality, Health, Safety, and Environmental agenda. This is a pivotal role within a fast-growing organization that develops, builds, and operates solar, onshore wind, and battery storage projects across Europe, North America, and Asia. Global QHSE Manager - Renewable Energy London (Singapore or Houston) Offer • A dynamic position with an international scope in the fast-growing Renewable Energy sector, offering both variety and significant responsibility., • You will be responsible for defining, executing, and embedding the company’s QHSE strategy worldwide., • A hands-on leadership position where strategic thinking meets operational delivery: shaping frameworks, setting global standards, and personally driving initiatives that foster a proactive safety culture and operational excellence., • The role spans all stages of the project lifecycle: from development through construction to operations, as well as corporate processes and ESG alignment., • You’ll work across multiple regions and cultures, ensuring that high standards are consistently achieved while supporting the company’s commitment to a net-zero future., • An opportunity to shape and lead the global QHSE function of a rapidly expanding renewable energy platform., • Enjoy a competitive compensation package aligned with your experience, including a company car, bonus schemes, and a comprehensive set of extra-legal benefits., • Flexible work-from-home options are available for at least three days per week. Job description • As the QHSE Manager you'll lead the global QHSE strategy and ensure its practical implementation across all business units., • You’ll build and maintain an integrated management system (ISO 14001, ISO 45001) to support consistent global standards., • As the QHSE Manager you’ll drive risk management, incident investigation, and continuous improvement processes; you’ll prioritize a positive safety culture, introducing engaging initiatives and training across all levels., • You’ll provide strategic oversight on crisis management, business continuity, and ESG performance, and represent the company in QHSE forums and drive innovation through data and digital tools., • You'll act as HSSE focal point for the UK office, supporting HSSE compliance across other global locations., • As the QHSE Manager you’ll work closely with senior leadership to drive cultural change, enhance safety performance, and ensure the company remains a benchmark for operational excellence as it scales toward its global net-zero ambitions. Your profile • You hold a Master's degree in Engineering, Environmental Science, a related technical discipline or possess equivalent qualifications through education and experience., • You have proven experience in leading QHSE functions within the renewable energy, utilities, infrastructure, construction, or related industries, as well as in building management systems from the ground up., • You have a deep understanding of international standards (ISO 9001, ISO 14001, ISO 45001) and HSE legislation., • You have a flexible mindset and the ability to thrive in a startup/ scale-up environment., • You have strong leadership and influencing skills, with the ability to engage and motivate diverse teams across geographies and cultures., • You are a strategic and analytical thinker with a hands-on, execution-focused approach. Interested? Send your CV to or contact me at +32 472/90.11.31. All applications will be treated with the utmost discretion!

Who Are We Hansen Technologies is a leading global provider of software and services that enable organisations to transform customer experiences and streamline critical business processes. With a rich history of innovation and a footprint that spans over 80 countries, Hansen empowers utilities, energy, and communications companies to thrive in an ever-evolving digital landscape. Our commitment to excellence, customer focus, and collaborative culture makes Hansen a place where passionate professionals can make a meaningful impact, drive real change, and help shape the future of industries worldwide. We are proud to be an equal opportunities employer. Hansen prides itself on celebrating diversity and is committed to creating an inclusive environment for all employees, even extending this to how we work with our customers, partners, and suppliers. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, marital status, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. If you require any adjustments or accommodation during the recruitment process, please let us know. Why This Role Matters Lead, Protect, Innovate, and Inspire. At Hansen, we enable and empower our customers to deliver essential services through our innovative software solutions. As Senior Manager – Security, you’ll play a pivotal role in safeguarding Hansen’s global operations and driving security excellence across our organization. This is more than a security role—it’s a leadership position at the heart of Hansen’s global security strategy. You’ll manage a diverse team, lead incident response, and influence how we adopt cutting-edge technologies to protect critical infrastructure. Your work will directly shape how Hansen maintains security, compliance, and customer confidence worldwide. Notes: This is a 5-day onsite role based in our Hammersmith office. What You’ll Do • Drive Security Strategy: Translate the security roadmap into measurable operational initiatives and monitor progress., • Lead Global Teams: Mentor and manage a dispersed team, setting SMART goals and fostering high performance., • Manage Risk: Identify, evaluate, and mitigate business risks across the organization., • Respond to Incidents: Coordinate stakeholders during cyber incidents or crises, ensuring timely resolution within SLAs., • Engage Customers: Represent Hansen’s security capability to clients and respond to security-related inquiries., • Ensure Compliance: Monitor adherence to regulatory requirements (GDPR, NIS2) and interface with auditors., • Innovate: Lead evaluations of security tools and adopt Hansen’s AI-first approach to enhance processes., • Governance Leadership: Chair IT & Security governance forums and maintain robust reporting mechanisms. What You Bring • Proven experience in security operations, engineering, architecture, and GRC., • Strong knowledge of UK/EU regulatory frameworks and security controls in IT systems., • Experience managing global teams and leading security initiatives., • Ability to influence stakeholders and communicate complex security concepts clearly., • University degree in relevant fields; security certifications (GIAC, AWS, Azure, CEH, OSCP) are a plus. Benefits and Perks Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our team will unveil the intricacies of our benefit package during the selection process.

Captur helps software understand real world scenes in real-time with an SDK for flexible, on-demand visual recognition. We’re a small, rapidly scaling team backed by top-tier investors; we recently closed a $6M seed round to accelerate product and go-to-market growth. We are global leaders in edge ML and have validated +150M images on-device for enterprise customers such as Lime. Next, expanding as a horizontal platform across use cases that require real-time speed, high volume and coverage across a wide range of mobile devices. Role Snapshot You’ll be the technical authority customers speak to when integrating our SDK. Your day will include live debug sessions, ticket triage, onboarding calls, running demos on technical sales calls and sharpening our release and onboarding playbooks. You’ll help the business move faster by reducing engineering context-switching and by making sure problems are reproduced, scoped and prioritised correctly. This is a hands-on, customer-facing, technical role — ideal for someone with mobile/SDK experience who likes to unblock teams and customers. You’ll report to the Head of Mobile and work closely with our Account Executives and Customer Success Managers based in New York. Key Responsibilities Customer onboarding & enablement • Run and own technical onboarding for new customers: integration documentation, sample apps and hands-on sessions with client engineers, • Triage SDK-related issues raised by clients: reproduce where possible, identify root causes and create clear, prioritised tickets for Engineering (with logs, repro steps and impact), • Own release communications for customers: versioning notes, migration guidance, and rollout coordination, • Use Datadog to monitor SDK health, investigate spikes, de-duplicate low-signal crash reports and escalate real issues with clear repro and impact, • Create one-page troubleshooting guides for the most common integration and crash issues, • Create and maintain onboarding docs, troubleshooting guides and sample apps, • Act as the technical point of contact for CS and Sales; feed product/engineering with customer requests, usability issues and feature ideas, • Proactively suggest improvements to the SDK, onboarding flow and monitoring to reduce churn and integration time, • Run periodic “integration health” reviews with customers and internal stakeholders What Success Looks Like (First 3 Months) 30 Days: Learn and connect • Get familiar with internal processes, crash reporting and monitoring (Datadog), • Meet key customers and document current onboarding pain points, • Be the technical point of contact for existing clients; respond to incoming tickets with clear repro steps and prioritisation, • Deliver a formalised bug reporting and triage process (template + SLAs), • Scope and agree release technologies and process ahead of the SDK revamp, • Proactively drive iterative improvements in onboarding and release management (playbooks, sample apps, troubleshooting guides) Core Requirements • Strong customer-facing skills - you have experience with enterprise pre-sales / technical sales support (joining sales calls, scoping proof of concepts, managing integrations) and can run technical calls with client engineers and commercial teams, • Experience with CI/release tools, package managers (CocoaPods, Swift Package Manager, Maven, npm) and clean versioning/migrations, • Experience using crash/monitoring tools (Datadog, Sentry, Crashlytics or similar), • Practical knowledge of networking/auth/API interactions common in mobile SDK integrations, • Experience with native mobile development (Kotlin or Swift), • Comfortable debugging mobile issues and reading logs — able to reproduce simple issues locally or via sample apps, • Solid ticketing discipline: able to write clear bug reports with repro steps, impact, logs and prioritisation, • Based in the UK (London preferred) and able to work from our London office at least 1 day per week on an ongoing basis Bonus Points • Built or maintained SDKs used by external developers, • Familiarity with common Computer Vision pipelines and ML Ops basics for mobile development, • Exposure to Datadog dashboards and metrics instrumentation best-practices, • Able to work from our London office 3 days per week during the first 3 months to speed up pairing and knowledge transfer

Key role objective The principal function of this position is to lead, govern and continually improve WJ Groundwater UK’s Integrated Management System (IMS) and ensure the consistent implementation of Quality, Health, Safety and Environmental standards across the business. The SHEQ Manager provides strategic oversight, sets SHEQ policy and expectations, maintains certification, monitors business-wide performance, and leads a programme of internal audit, compliance assurance and continual improvement. The role works collaboratively with senior leaders and functional managers to embed a positive SHEQ culture and ensure that SHEQ risks are effectively controlled across all projects, yards and offices. Note: Operational SHE delivery, incident investigations, day-to-day site inspections, training delivery and hazard identification sit with the SHE Advisor. SALARY: £55,000–£65,000 per annum + Car + Generous Benefits (see below) • Company car: Company car (available for personal use) with a monthly rental value, • Pension: Automatically enrolled into the WJ Salary Sacrifice Pension Scheme. Contributions are made at 5% for both employee (minimum) and employer (maximum)., • Private Healthcare: At six months of service, Automatically enrolled into Westfield Health Cash Plan for Specialist Consultations & Diagnostics, Scanning Service (MRI, CT & PET Scans), Optical, Dental, Chiropody and Therapy Treatments (Physiotherapy, Acupuncture, Chiropractic, Homeopathy and Osteopathy), • Profit Related Bonus: A profit related annual bonus will be payable in December if WJ meets its profit targets, • Group Life Insurance: Automatically included in the WJ Death in Service Group Insurance at 3 times salary after 6-month probation period, • Gym Membership: Exclusive, discounted access to thousands of gyms, pools and spas with just one pass via our fitness partner, Hussle Key areas of responsibility IMS Ownership, Governance & Continuous Improvement • Lead the development, maintenance and continual improvement of WJ’s Integrated Management System (IMS), ensuring alignment with ISO 9001, ISO 14001 and ISO 45001., • Define SHEQ strategies, policies, procedures and standards for UK operations., • Ensure that IMS processes are embedded effectively across functional teams., • Provide expert SHEQ leadership to Directors, Managers and project teams., • Influence and develop a strong, proactive SHEQ culture across all levels of the organisation., • Set SHEQ performance expectations, KPIs and improvement plans at business-unit level., • Develop and manage the annual SHEQ audit plan for IMS compliance, process effectiveness and legal compliance., • Conduct strategic and systems-level audits (not routine site inspections, these sit with the SHE Advisor)., • Ensure findings from audits, inspections, incidents and near misses are analysed to identify systemic themes and drive organisational improvement., • Maintain company certification to ISO 9001, ISO 14001, ISO 45001 and external schemes such as Achilles, Constructionline, Building Confidence., • Ensure the company meets its legal obligations in SHEQ matters, including keeping leadership informed of changes in legislation or best practice., • Own the SHEQ KPI framework and oversee collection, analysis and reporting of SHEQ data., • Produce monthly SHEQ performance reports for Directors and Senior/Middle Management., • Identify performance trends and lead high-level improvement programmes., • Ensure serious incidents and near misses are escalated promptly to Directors., • Provide strategic oversight of incident investigations:, • SHE Advisor conducts site investigations, • SHEQ Manager ensures root cause analysis quality, governance and learning, • Line manages, mentor and develop SHE Advisors and SHEQ administrative support., • Establish competency frameworks, development pathways and SHEQ training strategies., • Work with Operations, Technical, HR, Commercial and Project Management teams to ensure SHEQ integration into business processes and tendering., • Provide SHEQ input at bid stage for major infrastructure or complex projects (Advisor handles site implementation during delivery)., • Promote continuous improvement and innovation in SHEQ across the organisation., • Ensure personal responsibility for health, safety and wellbeing and act as a senior role model., • Undertake other reasonable duties associated with the role’s seniority. Qualifications & Experience A motivated and hardworking individual with great written and communication skills is essential. Minimum 15 years’ experience within the construction industry is essential and has demonstrated sufficient skills, training and knowledge such as: • NEBOSH Diploma / NVQ Level 5 or equivalent., • ISO 9001, ISO14001 & ISO45001 Lead Auditor qualification preferred., • Thorough understanding of ISO standards and legislation and their application in construction and engineering., • Demonstrated ability to lead SHEQ strategy, system governance and cultural improvement at organisational level., • Strong communication and influencing skills with senior leadership teams., • Effective team working and networking skills and the ability to work independently using own initiative., • The ability to plan, prioritise and organise your own workload., • Flexibility to travel throughout the UK to visit our project sites and WJ yard facility., • Full UK Driving License Working Conditions The role is office based at our UK head office in Kings Langley. You will be expected to spend time in office, on site throughout the UK for strategic site visits, and auditing.

The Marylebone, London Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away. Main Purpose: The Quality Manager is a senior operational leader responsible for overseeing daily hotel operations during duty periods, ensuring seamless service delivery, guest satisfaction, and safety at all times. This role performs regular Duty Manager shifts, while also providing leadership and oversight to the Duty Manager team, holding direct responsibility for security operations, CCTV oversight, and supporting Health & Safety compliance. The Quality Manager acts as the hotel's senior decision-maker on shift, with particular accountability for guest complaint resolution, incident management, VIP handling, and risk mitigation, ensuring alignment with The Doyle Collection brand standards, Forbes Travel Guide (FTG), and Leading Quality Assurance (LQA). Key Responsibilities include: • Operatioal leadership and duty management, • Guest experience and complaint management, • Security, safety and ris...

Regional EHS Manager EMEA Location: Royston, UK (Flexible) Travel: Approximately 50% across regional sites World-changing careers, enabled by Johnson Matthey. With over 200 years of history, join us and help accelerate the transition to net zero. As a Regional EHS Manager for EMEA, you will play a pivotal role in shaping and strengthening a leading EHS culture across all Johnson Matthey (JM) operations and functions within the region - fully aligned with JM's values. Your work will directly support JM's mission as a global leader in sustainable technologies, helping to transform energy systems and reduce carbon emissions to create a cleaner, brighter future. The role: As an Regional EHS Manager for EMEA,, you will help drive our goals by: • Partnering with manufacturing site leadership and operations teams to provide strategic direction and hands-on EHS support, building strong relationships and addressing local challenges including legal compliance, incident investigation and emergency response, in line with JM values., • Leading the implementation of JM EHS policies, standards and the EHS roadmap across the region, ensuring consistent integration into site-level workflows while supporting safe, efficient and reliable manufacturing operations., • Driving continuous and sustainable EHS improvement by supporting site-based impr...

Contract: 6 months Day Rate: Up to £850 per day, Inside IR35 Location: London or Sheffield (with travel to the other site as required) Onsite Requirement: Typically 1 day per week, but could be as much as 3 days depending on project needs Are you a highly experienced Technology Procurement Lead / Commercial Manager with extensive experience of leading transformational procurement initiatives for Technology services, ideally including Application Development and Support? Are you comfortable being hands-on in the creation of contract and service schedules, whilst operating at a senior level with both commercial and technical stakeholders? If so, apply now for this next contract opportunity. This is an exciting opportunity to join an enterprise scale organisation at a time of major transformation and modernisation. The Technology Procurement Lead / Commercial Manager will need to be confident “parachuting in” to in-flight transformation programmes and making contributions very quickly. The Technology Procurement Lead / Commercial Manager will be instrumental in delivering a complex supplier transition programme, working with large scale tech consultancies with on-shore/off-shore capabilities. This will include the transition from a key supplier and consolidation of multiple smaller suppliers into an optimised, streamlined supplier base. The Technology Procurement Lead / Commercial Manager will have worked in large-scale, complex supplier landscapes and relish the opportunity to take full ownership of deliverables. You’ll work closely with commercial and technical stakeholders, and support the organisation through critical vendor selections and transitions within tight timescales. Key Responsibilities • Lead procurement activity across a major technology supplier transition programme, • Analyse extensive, disparate data sources to build a clear view of current contracts, incident volumes, categories and contract scope, • Conduct deep‑dive reviews of supplier contracts, identifying obligations, performance gaps, and optimisation opportunities, • Develop and write contract schedules, service schedules, and SLA frameworks—ensuring contractual structures are robust, enforceable and fit for purpose, • Support the transition from numerous smaller suppliers to a simplified, strategic supplier base, • Engage effectively with senior stakeholders across technical, commercial and operational teams, • Operate successfully in a changing organisation, building trust, leaning into challenges and taking ownership of problem areas Required Experience & Skills • Significant commercial and procurement experience within technology categories, • Proven background in technology supplier transition programmes, ideally involving large‑scale onshore/offshore delivery models (e.g AD&M or wider technology services), • Demonstrable experience working with major “Big 4 / Big Tech” suppliers, • Expert-level contract knowledge, including authoring contract schedules, service schedules and SLAs. Ability to interpret complex contractual structures and identify risks or weaknesses., • Strong data analysis skills, including the ability to interrogate contract data, incident reports, application inventories and other inputs to create clarity from incomplete or inconsistent information, • Strong stakeholder management abilities across both technical and commercial audiences., • Ability to “hit the ground running” in a fast-paced environment with minimal handholding., • Collaborative style For further information, please apply online. Technology Procurement Lead / Commercial Manager (Transformational)

Registered Manager / Deputy Manager (Step-Up) – Children’s Residential Care Location: North London Salary: Competitive, dependent on experience + performance-related benefits Circa £60,000 Contract: Full-time, permanent Overview Key Health is working in partnership with an established children’s residential care provider to recruit an experienced Registered Manager or a Deputy Manager ready to step up for a children’s residential home in North London. This role is suited to: • Registered Managers seeking a new opportunity, or, • Experienced Deputy Managers with strong leadership capability looking to progress into a Registered Manager position, with appropriate support. The successful candidate will be responsible for the day-to-day management of the home, ensuring high-quality, child-centred care in line with Children’s Homes Regulations 2015 and Ofsted Quality Standards. Key Responsibilities: • Lead & manage daily operation of a children’s residential care home, • Ensure safeguarding, welfare, and positive outcomes for children and young people, • Maintain full compliance with Children’s Homes Regulations, Quality Standards, & Ofsted frameworks, • Provide strong leadership, supervision, and development to staff teams, • Oversee care planning, risk management, and incident reporting, • Manage staffing, rotas, recruitment, and performance management, • Build effective relationships with local authorities, families, and external professionals, • Lead on quality assurance, audits, inspections, and continuous improvement, • Ensure the home consistently meets or exceeds regulatory expectations Essential Experience & Qualifications • Experience as a Registered Manager, or substantial experience as a Deputy Manager within children’s residential care, • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent / actively working towards), • Strong knowledge of safeguarding, regulatory compliance, and inspection frameworks, • Proven ability to lead, support, and develop staff teams, • Confident, professional communication and leadership skills, • Clear commitment to improving outcomes for children and young people Desirable Experience • Experience supporting children with complex needs, including EBD, SEMH, ASD, or trauma-related behaviours, • Trauma-informed or therapeutic care training, • Experience supporting or leading Ofsted inspections or service improvement plans What’s on Offer • Competitive salary with performance-related incentives, • Structured support for Deputy Managers stepping into Registered Manager roles, • Generous annual leave entitlement, • Pension and employee benefits, • Ongoing professional development and leadership mentoring, • Opportunity to make a meaningful impact within a high-quality children’s service How to Apply: Applications are welcomed from Registered Managers and Deputy Managers ready to progress. Please submit your CV to Key Health for a confidential discussion about the role and development pathway.

Senior Incident Response Manager (SOC) London / WFH to £120k.

Senior Technical Engineering Manager / Technical Director A leading developer and operator of advanced, AI-focused data centres is expanding its technical operations function and seeking a Senior Technical Engineering Manager to play a key role in the leadership of its Data Centre estate. With a hyperscale-inspired, industrial-scale platform, the business provides cutting-edge, sustainable and highly secure environments for some of the world’s most demanding compute requirements. The Operations function owns the 24/7 live environment, ensuring the resilience of all critical infrastructure — from power and cooling to fire systems, cabling, maintenance, compliance and capacity planning. Working closely with every function, the team drives reliability, governance, customer confidence and 100% uptime. We’re now looking for a senior technical leader to help shape the next phase of operational excellence. The Role As Senior Technical Engineering Manager, you will be the principal technical authority for all mechanical and electrical systems across the data centre estate. Supporting the Operations Director, you will provide leadership, governance and strategic direction across Data Centre Operations and the Integrated Facilities Management (IFM) partner. This role will see you: • Safeguard the resilience, reliability and efficiency of critical infrastructure supporting 24/7/365 operations, • Provide strong technical leadership across multi-disciplinary teams, driving capability, performance and continuous improvement, • Partner with the outsourced engineering provider to deliver best-in-class uptime and engineering standards, • Oversee capital and operational budgets, ensuring value, lifecycle planning and cost optimisation, • Help shape the operational strategy across multiple facilities, aligned with future growth and industry best practice, • Lead operational reporting, SLA/KPI performance, metrics and incident management, • Ensure compliance, quality, safety and operational readiness at all times, • Act as a senior escalation point during major incidents, ensuring calm, clarity and customer assurance, • Contribute to strategic projects, risk mitigation and service improvement initiatives This is a senior, visible position within a growing platform, with significant influence over operational direction and engineering excellence. Who We’re Looking For You’ll thrive here if you bring: • Strong Mechanical & Electrical qualifications and training, • Senior leadership experience within Data Centre M&E environments, • Strong background in data centre operations, IFM/outsourcing or large-scale technical service, • Experience supporting major enterprise or hyperscale clients, • Proven success driving operational excellence and customer satisfaction, • P&L awareness and strong budget management capability, • Deep understanding of critical infrastructure across multiple sites, • A collaborative, customer-focused leadership style, • Strong organisational, communication and stakeholder management skills If you’re passionate about engineering quality, operational resilience and continuous improvement, this is a role where you can have real impact. What’s on Offer • Work at the forefront of AI and high-performance computing infrastructure, • A growing platform with meaningful opportunities for development, • Collaborative, supportive culture with a strong focus on excellence, • Private Medical (including dental & optical), Pension, Life Assurance & Income Protection, • Enhanced parental leave, • EV salary sacrifice scheme, volunteering days, mental health support and more, • 25 days annual leave + UK bank holidays If interested click to apply or drop an email to

They are looking for Incident & Problem Manager to join the teams in London. Ensures Incident/Problem Management Processes are followed.

They are seeking an Operational Resilience & Incident Manager to ensure the organisation can anticipate, withstand, respond to, and recover from operational disruptions. This pivotal role involves leading resilience testing, managing real-time operational incidents, and maintaining governance fr

Residential Support Worker – Children’s Home (Specialist High-Support Package) Job Type: Full-time / Part-time Salary: £25,000 – £37,000 per annum (dependent on experience) Shift Pattern: 12-hour shifts | Waking days | Waking nights | 24/7 rota (including weekends and bank holidays) Location: Torquay, Devon DBS: Enhanced DBS (including children and adult barred list) required About the Role We are recruiting committed, emotionally resilient Residential Support Workers to join our specialist children’s home team in Torquay. You will support a young person with a history of significant trauma, neurodevelopmental needs (including ADHD and communication difficulties), and complex behaviours which may include dysregulation, heightened emotional distress, and absconding risk. This is not a routine residential role. It is a high-support, safeguarding-led placement requiring outstanding practice, consistent boundaries, calm decision-making, and a strong understanding of trauma-informed care. You will work within structured plans and risk management strategies, supporting the child to achieve safety, stability, and progress, whilst delivering care that meets the Children’s Homes Regulations 2015 and the Quality Standards. What You Will Do As a Residential Support Worker, you will: • Provide high-quality, child-centred care that promotes safety, wellbeing, and emotional stability, • Build and maintain safe, trusting, professional relationships through consistency and positive engagement, • Deliver daily routines including education support, appointments, activities, meals, personal care, and bedtime structure, • Implement behaviour support and safeguarding plans, using proactive strategies, de-escalation, and clear boundaries, • Respond to incidents safely and lawfully, including managing heightened risk behaviours when required, • Work to reduce absconding risk through active supervision, planning, and professional vigilance, • Complete accurate and timely documentation, including daily logs, incident reports, safeguarding records, and detailed handovers, • Support the wider team and Registered Manager to deliver high standards of care, consistency, and accountability, • Engage professionally with external stakeholders including Social Workers, clinicians, educators, and care coordinators Who We Are Looking For We are looking for individuals who can deliver consistent safeguarding practice, not simply “turn up and support”. Essential Criteria • A genuine commitment to safeguarding and improving outcomes for children and young people, • Ability to remain calm, confident, and professional during emotionally charged or challenging situations, • Strong communication skills, including the ability to explain boundaries clearly and deliver structured support, • Emotional resilience and maturity, including the ability to reflect, learn, and accept direction, • Understanding of professional boundaries and the importance of consistency across a team, • Willingness to work a full rota, including waking nights, weekends, and bank holidays, • Ability to follow policies, risk assessments, and care plans without improvising boundaries Desirable Criteria • Experience supporting children with trauma, ADHD, attachment needs, exploitation risk, or high-risk behaviours, • Experience working in residential care, secure settings, CAMHS environments, youth justice, or crisis support, • Training in behaviour support / de-escalation / PMVA (or willingness to complete immediately), • Level 3 Diploma in Residential Childcare (or willingness to enrol within the required timeframe), • Confidence with detailed documentation and accountability (incident recording, safeguarding updates, daily notes) What We Offer • A structured induction and onboarding programme, • Specialist training (trauma-informed practice, behaviour support, safeguarding, de-escalation and risk management), • Regular reflective supervision and professional development, • Strong leadership, team support, and clear shift structures, • Opportunities to progress and gain qualifications, • A meaningful role supporting a young person to experience safety, stability, and positive outcomes Safeguarding and Safer Recruitment ___ is fully committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to: • Enhanced DBS (including barred list), • References and employment history checks, • Right to work verification, • Safer recruitment processes and probationary monitoring, • Ongoing training and quality assurance Apply Now If you are passionate about safeguarding, confident working with trauma and complex need, and ready to be part of a disciplined, high-performing residential care team, we would welcome your application. This role is suitable only for candidates who can apply training in real-world situations, work within strict safeguarding plans, and remain professionally focused throughout every shift. Consistency, vigilance, and lawful practice are essential. Apply today and make a life-changing difference.

Registered Manager / Deputy Manager (Step-Up) – Children’s Residential Care Location: North London Salary: Competitive, dependent on experience + performance-related benefits Circa £60,000 Contract: Full-time, permanent Overview Key Health is working in partnership with an established children’s residential care provider to recruit an experienced Registered Manager or a Deputy Manager ready to step up for a children’s residential home in North London. This role is suited to: • Registered Managers seeking a new opportunity, or, • Experienced Deputy Managers with strong leadership capability looking to progress into a Registered Manager position, with appropriate support. The successful candidate will be responsible for the day-to-day management of the home, ensuring high-quality, child-centred care in line with Children’s Homes Regulations 2015 and Ofsted Quality Standards. Key Responsibilities: • Lead & manage daily operation of a children’s residential care home, • Ensure safeguarding, welfare, and positive outcomes for children and young people, • Maintain full compliance with Children’s Homes Regulations, Quality Standards, & Ofsted frameworks, • Provide strong leadership, supervision, and development to staff teams, • Oversee care planning, risk management, and incident reporting, • Manage staffing, rotas, recruitment, and performance management, • Build effective relationships with local authorities, families, and external professionals, • Lead on quality assurance, audits, inspections, and continuous improvement, • Ensure the home consistently meets or exceeds regulatory expectations Essential Experience & Qualifications • Experience as a Registered Manager, or substantial experience as a Deputy Manager within children’s residential care, • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent / actively working towards), • Strong knowledge of safeguarding, regulatory compliance, and inspection frameworks, • Proven ability to lead, support, and develop staff teams, • Confident, professional communication and leadership skills, • Clear commitment to improving outcomes for children and young people Desirable Experience • Experience supporting children with complex needs, including EBD, SEMH, ASD, or trauma-related behaviours, • Trauma-informed or therapeutic care training, • Experience supporting or leading Ofsted inspections or service improvement plans What’s on Offer • Competitive salary with performance-related incentives, • Structured support for Deputy Managers stepping into Registered Manager roles, • Generous annual leave entitlement, • Pension and employee benefits, • Ongoing professional development and leadership mentoring, • Opportunity to make a meaningful impact within a high-quality children’s service How to Apply: Applications are welcomed from Registered Managers and Deputy Managers ready to progress. Please submit your CV to Key Health for a confidential discussion about the role and development pathway.

The Role: • Lead and manage high-priority and major incidents from initiation to resolution • Coordinate cross-functional IT teams to restore services quickly • Maintain ownership of the incident lifecycle and ensure SLAs are met • Act as the central communication point during live incidents

About Us: Intezer is a leading provider of AI-powered technology for autonomous security operations. With a focus on innovation and quality, its Autonomous SOC Platform is designed to investigate incidents, make triage decisions, and escalate findings about serious threats like an expert Tier 1 SOC analyst (but without the burnout, skill gaps, and alert fatigue). Job Description: The Pre-Sales Engineer will be providing our customers with technical expertise and professional services to make sure they are meeting their objectives. They are a key component of our company’s success, working together with customers, partners, and their Intezer colleagues. Responsibilities: • Work with Sales Team and conduct a success POC, responsible for the POC process and management, • Understand each customer’s security process and make recommendations based on Intezer’s solution and best practices, • Customer ongoing communication – proactively reaching out to our customers and ensuring maximum utilization of our solution, while keeping their satisfaction levels up, • Establish highly effective relationships with senior executives and key decision-makers to ensure a close and successful long-term business relationship, • New customer onboarding – work with our new customers to design, deploy, configure and integrate Intezer solution in their environment and workflows, • Customer services – assist customers with their product questions and issues, and work with the Intezer teams to resolve the issues and answer questions, • Identify up-sell opportunities and communicate potential risks that would threaten renewals, • Pre Sales and/or Customer success experiences, • Experience in customer-facing roles, • Experience as a Security Incident Responder or SOC analyst/manager, • Linux system administration & troubleshooting experience, • Excellent verbal and written English language skills. Additional language - a plus, • Lead Cross-functionally - Collaborate with internal teams to drive alignment, understand customer perceptions and partner together to exceed customer expectations, • Work closely with Product and Professional Service teams to track optimization requests, best practices/technical recommendations and ensure account issues are resolved quickly

Job Description – Health and Safety Officer Who are we? Stern Energy operates ground-mounted photovoltaic systems with a current capacity of 400 MW in the UK. We are among the largest operators in Europe with activities in 5 countries and over 1.6 GW under management. We are specialised in proposing and executing revamping and repowering projects to enhance the performance of the assets we operate. How do we work? EXPERTISE, RESPONSE, TRANSPARENCY AND PASSION: our values guide our work. Our professional commitment is to translate the expertise gained into maximum plant efficiency and maintenance of long-term performance. We provide an integrated, timely and effective service based on a "Total Quality" approach of experience, know-how and nationwide services. We continually invest in equipment and technology to refine our procedures and operating methods; we provide our services through internal staff to ensure autonomy and maximum responsiveness. Transparency is key to our work so that our customers can rely on constant control of the plants and the quality of services provided. Customer relations is our passion for building a lasting relationship of trust. We have a dedicated internal team of specifically qualified, multi-disciplined engineers boasting significant expertise, all of whom are solution providers. Main responsibilities • Reviewing and managing risk assessments, method statements and permits to work., • Evaluate and update existing health and safety procedures to align with new legislation or policy changes., • Provide guidance, support, technical information and assistance to subcontractors who work on our sites., • Collaborate with departments and the Head of Health and Safety to develop and implement effective, best-practice safety systems., • Supporting accident/incident investigations and Root Cause Analysis (RCA) of near misses and incidents to ensure safe working procedures are being followed in respect to company policy and UK legislation and regulations., • Perform regular site inspections/audits and prepare detailed reports for the Head of Health and Safety. Skills and Qualifications • Strong experience working in a Health and Safetyenvironment., • Highly organised with the ability to prioritise multiple demands., • Experience or an understanding of the electrical or solar PV sector would be of benefit, but is not essential., • Knowledge of UK health and safety standards and legislation., • Strong interpersonal and communication skills., • Relevant certifications (e.g., NEBOSH, IOSH) are a strong advantage., • Experience with ISO 45001 would be of benefit., • Ability to work independently and collaboratively in a hybrid work environment., • Proficiency in English. A great benefits package to include: • Employee Assistance Programme: 3rd party support for help when you need it, • Pension scheme, • Bonus programme, • Company sick pay, • Inflation support scheme, • Team building day., • Great company culture and regular events, • Wellness Wednesday for 30 minutes every week for mindfulness on top of lunch break, • Extensive learning and development programme, • Regular wellbeing check-ins, • Company mobile phone, • Laptop, • 25 days of annual leave plus Bank holidays At Stern Energy, we are deeply committed to promoting equality and inclusion, and we celebrate the diversity of our team—both those who are with us today and those who will join us in the future. We encourage applications from individuals of all backgrounds, regardless of gender, gender identity, national origin, religion, social, cultural, or ethnic background, sex, sexual orientation, age, disability, pregnancy, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on business needs, job requirements, and qualifications. We strive to be an equal opportunity employer, fostering an inclusive environment where everyone is respected and free from discrimination or harassment.

Control Room Manager to £75K + Bonus + Benefits Package Based West London We are recruiting a Control Room Manager for our client a leading security services specialist. The Control Room Manager will be responsible for the CCTV, alarms, incident response, and 24/7 security operations across a high

Registered Manager / Deputy Manager (Step-Up) Childrens Residential Care Location: North London Salary: Competitive, dependent on experience + performance-related benefits Circa 60,000 Contract: Full-time, permanent Overview Key Health is working in partnership with an established childrens residential care provider to recruit an experienced Registered Manager or a Deputy Manager ready to step up for a childrens residential home in North London. This role is suited to: • Registered Managers seeking a new opportunity, or, • Experienced Deputy Managers with strong leadership capability looking to progress into a Registered Manager position, with appropriate support. The successful candidate will be responsible for the day-to-day management of the home, ensuring high-quality, child-centred care in line with Childrens Homes Regulations 2015 and Ofsted Quality Standards. Key Responsibilities: • Lead & manage daily operation of a childrens residential care home, • Ensure safeguarding, welfare, and positive outcomes for children and young people, • Maintain full compliance with Childrens Homes Regulations, Quality Standards, & Ofsted frameworks, • Provide strong leadership, supervision, and development to staff teams, • Oversee care planning, risk management, and incident reporting, • Manage staffing, rotas, recruitment, and performance management, • Build effective relationships with local authorities, families, and external professionals, • Lead on quality assurance, audits, inspections, and continuous improvement, • Ensure the home consistently meets or exceeds regulatory expectations Essential Experience & Qualifications • Experience as a Registered Manager, or substantial experience as a Deputy Manager within childrens residential care, • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent / actively working towards), • Strong knowledge of safeguarding, regulatory compliance, and inspection frameworks, • Proven ability to lead, support, and develop staff teams, • Confident, professional communication and leadership skills, • Clear commitment to improving outcomes for children and young people Desirable Experience • Experience supporting children with complex needs, including EBD, SEMH, ASD, or trauma-related behaviours, • Trauma-informed or therapeutic care training, • Experience supporting or leading Ofsted inspections or service improvement plans Whats on Offer • Competitive salary with performance-related incentives, • Structured support for Deputy Managers stepping into Registered Manager roles, • Generous annual leave entitlement, • Pension and employee benefits, • Ongoing professional development and leadership mentoring, • Opportunity to make a meaningful impact within a high-quality childrens service How to Apply: Applications are welcomed from Registered Managers and Deputy Managers ready to progress. Please submit your CV to Key Health for a confidential discussion about the role and development pathway.

Better places, thriving communities. Job objectives and responsibilities Responsible for the leading the day to day shift teams. Ensuring all planned, corrective and reactive are completed on time Supporting root cause analysis and CAPAS' for technical activities Main duties Daily attendance at the 0900 / 1630 team activity call Attendance at GSK morning TAP Assigning duties to technicians during shifts Day to day lead of shift team including conduct, performance and capability. Taking the necessary and appropriate actions to address any inappropriate behaviour or low standards. Hold regular shift team meetings on daily and weekly objectives Providing direction and feedback to technicians during shifs Effective handover with the other shift lead role Participate in work activities, leading by demonstration, and showing them how to do the job effectively where required. Assist in training and coaching new employees Providing customer service and managing complaints Prompt and correct documentation of incidents. To ensure that communications are maintained between the technical supervisors & client relating to the progress of work orders. To perform duties of a person authorised to issue permits to work. Identify potential training requirements for existing team in order to ensure any statutory requirements are met and efficient working practices are followed. · To attend and fully participate in training and appraisal activities as required · Bring innovation, build solutions to business challenges and maintain a ‘can-do' attitude · Foster and maintain a positive work environment Person Specification Working well within a team Leadership skills and ability to make decisions fast Strong problem-solving aptitude Able to work without direct supervision Able to deal directly with customers in a professional manner and represent the company Able to complete & produce RAMs Ability to plan\schedule both PPM & Reactive workload. Computer literate – competent in Microsoft Office and ability to work on CAFM systems. Knowledge of working on BMS systems. Health and Safety responsibilities Always follow Group and company policies and procedures; Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment; Use all work equipment and personal PPE properly and in accordance with training received; Report any issues or training needs to your Line manager and /or via your divisional incident reporting system; Information Security Ensure compliance with Mitie's information security procedures in all activities; Proactively identify and report security risks to your manager; Report actual and suspected security incidents; Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. Our promise to our people: a place to work where you can thrive and be your best every day. Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. Our culture – our core values and how we behave: We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face ofbcompany. We treat others as we would like to be treated. We are proud to work for Mitie. We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking forbnew ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. Note This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Job Details: Technology Resilience Manager. Vacancy Name Technology Resilience Manager. This role will suit an incident or IT disaster recovery manager, or someone with equivalent practical experience in technology operations, who is looking to broaden their skillset.

Leadership skills: able to lead through incident pressure, guide teams, ensure calm in high‑stress incident responses, and drive incident review and lessons‑learned into service improvements. Operational Resilience & Incident Manager. Oversee the tooling ecosystem for incident management: ensure

A cybersecurity solutions provider in the United Kingdom is seeking a Senior Product Manager to lead the product strategy for Managed Detection and Response (MDR) and Incident Response (IR). This role demands a strong background in product management, particularly within the cybersecurity space. You

Overview We are seeking a talented SHWEQ Advisor to become an integral part of our SHWEQ team. • Competitive salary of up to £45,000, • Choice of a company car or car allowance There’s never been a more exciting time to join us. With increasing investment in water, wastewater, and environmental infrastructure, we’re growing fast - and we’re looking for passionate people to grow with us. What you'll be doing Reporting directly to the SHWEQ Manager, you will assist in the continual improvement of Safety, Health, Wellbeing, Environmental and Quality by providing advice and guidance to the business. • The provision of professional SHWEQ advice and hands-on support to the regional delivery teams., • Carry out site, depot, and facilities inspections., • Contribute to the continuous development of SHWEQ Policies and Procedures., • Conduct incident investigations, root cause analysis and preventative actions., • In collaboration with the SHWEQ and Compliance Advisor, conduct Management System auditing., • Contribute to SHWEQ working groups, committees, and forums., • Deliver proactive on-site SHWEQ training., • Carry out contractor audits, reviews and approvals., • Attendance and contribution to client and third-party seminars, whilst obtaining learning and development opportunities for the business. Who we're looking for • NEBOSH Construction Certificate or NEBOSH General Certificate (or equivalent)., • Possess the skills to compose user-friendly risk assessments, policies, and procedures., • Full clean UK driving licence and a willingness to travel UK wide with some overnight stays., • A good communicator with the ability to engage with employees at all levels., • Strong IT and presentation skills., • Collaborative site inspection experience, using pragmatic solutions to overcome challenges, shortfalls, and recognise good practises., • Train the trainer or coaching and mentoring skills. What we're offering Finance / Rewards • Up to £45k plus a company car / car allowance, • 6% company pension contribution, • Life Assurance, • Benifex Platform - including the Technology Scheme, Dental Plan, and the Bike Scheme Holidays • You will receive 24 days’ paid holiday per annum, rising to 25 after two years’ service, • Volunteering day - up to two days per year to contribute to our local communities Health and Wellbeing • Healthcare Cash scheme, • Eyecare Scheme, • Access to multiple employee networking groups, including the Armed Forces Network, Women’s Network, and Young People’s Network. The office is currently based in Morpeth but moving to the Washington area.

Engineering Manager – Mobile (Android & iOS) 📍 Leeds, UK | Hybrid Working We’re looking for an experienced Engineering Manager (Mobile) to lead the development and operation of high-traffic Android and iOS applications used daily by millions of users across multiple European markets. This is a hands-on leadership role where you’ll guide a cross-functional squad, drive technical excellence, and shape the future of mobile products in a fast-moving, agile environment. What You’ll Do • Lead, coach, and inspire a cross-functional engineering team delivering mobile applications at scale, • Own and deliver the squad roadmap for News & Sports mobile experiences, • Champion engineering best practices, Agile delivery, and high-quality, on-time releases, • Lead technical planning, architecture, coding standards, testing, and implementation, • Partner closely with Product, Design, Delivery, and Engineering leaders to align execution with business strategy, • Use engineering metrics to inform decisions and continuously improve team performance, • Advocate for technical improvements that enhance product quality, performance, and reliability, • Lead recruitment, onboarding, and team growth initiatives, • Support budgeting, forecasting, and supplier management, • Proven experience in technical leadership roles, managing or mentoring multidisciplinary engineering teams, • Strong background in mobile development (Android and/or iOS); Backend-for-Frontend experience is a plus, • End-to-end delivery experience including UI development, accessibility, CI/CD pipelines, monitoring, observability, and API/backend integration, • Experience working in Agile, product-led teams with close stakeholder collaboration, • A continuous-improvement mindset with a passion for modern engineering practices and emerging technologies, • Opportunity to work on mobile products used by millions of users, • Hybrid working model combining home and modern office collaboration, • Competitive compensation and benefits package (including pension and healthcare), • Inclusive, supportive culture focused on growth, learning, and impact

A fantastic opportunity has arisen for a SOC Shift Lead to join a secure, multi-national Information Management and Cyber Security function, supporting the protection of critical systems within a 24x7 defence environment. This role performs the duties of a senior operational SOC lead and reports directly to the SOC Manager, providing continuity, quality assurance, and leadership across rotating analyst teams. Key Responsibilities: • Provide live operational oversight across rotating SOC shifts, ensuring continuity, quality, and procedural compliance, • Review, quality assure, and validate analyst triage decisions, case notes, and escalation handling, • Ensure effective and consistent shift handovers through clear communication and robust documentation standards, • Act as a mentor and escalation point for Tier 1 and Tier 2 analysts during live operations, • Support alignment between SOC operations, threat intelligence, and incident response functions, • Capture operational metrics relating to alert handling efficiency, response delays, and quality issues, • Identify procedural gaps and contribute to the improvement of SOC playbooks, SOPs, and workflows, • Assist the incident response function with investigations requiring escalation to embedded internal stakeholders The ideal candidate would have: • A strong career background in Cyber Security within an operational SOC environment, • Experience mentoring, coaching, or providing quality assurance to SOC analysts, • The ability to lead by example and uphold standards within high-pressure operational settings, • Excellent written and verbal communication skills for escalation, reporting, and documentation, • A collaborative mindset with the confidence to engage with management, intelligence, and response teams The ideal candidate must have: • Broad security awareness across IT, with strong experience in Network Security and Infrastructure, • Working knowledge of Operating Systems and Applications from a security perspective, • Demonstrable understanding of the OSI Reference Model and network communication protocols including DNS, HTTP/S, SSL, SMTP, FTP/S, and LDAP/S, • Hands-on experience with SIEM platforms and/or Network Packet Capture tools, • Eligibility to obtain and maintain UK security clearance This position offers a comprehensive benefits package, which includes but is not inclusive of: • Company bonus scheme (based on company performance), • Annual pay reviews and promotion reviews (based on personal performance), • Enhanced overtime rates, • Flexi-leave of up to 15 days, • Pension scheme with total contributions of up to 14%, • Subsidised on-site facilities and restaurants, • Free on-site parking, • Excellent career progression, training, and long-term development opportunities If this role looks like your next challenge, please contact Keelan ASAP or apply via this advert. Please note that due to the nature of the client’s business, only candidates who currently hold full British Citizenship (without limitations) or Dual Nationality inclusive of British Citizenship will be considered. We endeavour to reply to every candidate, every time. If you have not heard back within 10 days, please assume you have unfortunately been unsuccessful for this position or that the role has been filled. Please feel free to call the office or send an email to discuss other potential opportunities.

Simulation Support Manager Location: Bovington (on‑site, 5 days per week) with regular UK travel Direct reports: 4–6 Security Clearance: SC (eligible for clearance) About the Role We are seeking an experienced Simulation Support Manager to lead and deliver high‑quality in‑service support for complex military simulation and training systems. Based primarily in Bovington, this is a hands‑on operational leadership role at the heart of a growing and evolving simulation capability. You will manage and develop a small, geographically dispersed team of Field Service / Support Engineers while remaining personally involved in technical support, system performance, and customer delivery. The role sits within a period of significant infrastructure growth, requiring flexibility, strong technical expertise, and visible on‑site leadership. Key Responsibilities Operational Leadership • Lead, coach and motivate the Simulation Support / Field Service Engineering team, • Act as the senior point of technical support following first‑line resolution, • Ensure efficient, high‑quality customer‑facing support across all assigned sites, • Enable and support training delivery at military units and training establishments Technical Support & Systems Management • Provide and facilitate second‑ and third‑line support for complex simulation systems, • Support fault diagnosis, system failure reporting and rectification, • Oversee system performance monitoring to ensure availability and best practice, • Support ongoing enhancement and development of simulation capability Infrastructure & Change • Manage support activity relating to:, • New site installations, • Infrastructure upgrades, • Transition and obsolescence management, • Work closely with infrastructure and engineering teams during build‑up and transition phases, • Ensure continuity of service during change Process, Governance & Reporting • Develop and maintain support processes, procedures and technical documentation, • Implement effective reporting frameworks and structured support meetings, • Manage the provision of Field Service Representatives (FSRs) to meet delivery targets, • Ensure consistent, compliant support across multiple simulation systems Locations & Travel • Primary base: Bovington (on‑site, 5 days per week), • Regular travel to Lulworth, • Support responsibility for sites including: Tidworth, Warminster and Potential future expansion into Wales, • Flexibility required due to evolving infrastructure and split north/south delivery Skills, Experience & Attributes Essential • Advanced technical background (IT, electronic or electro‑mechanical), • Experience supporting complex, software‑enabled systems or simulation environments, • Proven ability to manage and develop technical teams, • Strong fault‑finding, incident management and problem‑solving capability, • Comfortable operating on site and leading from the front Desirable • Experience in training environments, • Customer‑facing technical support or service delivery experience, • Understanding of military environments, culture or end‑users Security & Eligibility Candidates must be eligible for SC clearance and will be required to provide evidence of identity and right to work in the UK.

Technical Manager - HVAC Critical Services – Slough area Package: c£75,000+ Car Allowance + Paid Over Time, private pension, private medical, 33 days holiday. Purpose of the Job Facilities Engineering Contractor, a leading global provider of integrated facilities and corporate real estate management, is recruiting a Technical Manager to join the team located in Slough. The successful candidate will be able to demonstrate technical leadership through a risk-focused approach. The position of the Data Centre Technical Manager is key to the technical operations of the campus and its infrastructure. As the post holder, you will be expected to have a detailed understanding of the installed building services systems, contingency procedures, and be proactive in passing on this knowledge to other members of the Site Personnel. The Data Centre Technical Manager will also be expected to become familiar with aspects of the administrative and engineering operations within the contract. In general, your role will be to ensure the efficient operation of the critical and non-critical engineering services, PC-based systems and the associated plant achieving 100% availability. You will also play a key role in training and authorising the ever-growing team of engineers ensuring exceptional standards. Working closely with the Senior Technical Manager, the Technical Manager role will be to act as an extension of the senior technical team, being a focal point for any queries and to ensure we continue delivering outstanding technical delivery to our client. You will be the technical reference point for the completion of the necessary permits to ensure compliance with method statements, risk assessments, Supplier Health and Safety procedures. You will ensure that the conduct of any personnel under your control is safe, professional, and conscientious. In the event of breaches, incidents, or accidents, the technical manager will need to conduct investigations and complete reports into these. The technical manager will also be required to attend site meetings with the client. Further to this, the Technical Manager will be a key player in ensuring training requirements within the Data Centre are met and engineers are either trained or in training to ensure the highest engineering standards. The Technical Manager, with support from the Senior Technical Manager, will be responsible for ensuring all technical paperwork is created and approved to a high standard. This includes but is not limited to: Safety Programs, Risk Assessments, and Switching Schedules. Also, the Technical Manager will be expected to become a Senior Authorised Person for HV / LV and confined spaces — meaning training and appointing our team of authorised persons as well as conducting annual reviews. Key Responsibilities • Able to manage own time and allocate works to other team members, • Able to manage cost related to delivery of maintenance activities (specialist and self-perform), • Ensuring all client services, computer rooms, data networks, manufacturing, and revenue-earning services meet client requirements or appropriate SLAs, • Provide technical management reports as required, • Provide Technical Support and Leadership to the building Engineers, • Form Part of the Escalation chain for any unforeseen incidents and site issues, in and out of hours — providing technical support and leadership, • Support critical environment-related technical audits, • Responsibility for ensuring all critical related engineering maintenance documentation/records are kept in clearly identified and retrievable systems, • Advise the Facilities Management Team of changes in critical environment requirements, • Plan Statutory Compliance Maintenance and Testing and report as required the Statutory Compliance Audit Report to the Technical Services Supervisor, • Ensure maintenance is carried out in line with Facilities Engineering Contractor H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews, • Escalate urgent issues identified through to the Senior Technical Manager, • Responsible for auditing of the site library of Technical paperwork such as Switching Schedules and SOPs, • Responsible for ensuring site training requirements and curating the site-specific training program under the guidance of the Campus Technical Manager, • Responsible for technical sign-off for new recruits and guidance of engineers' technical development, • Responsible for ensuring Facilities Engineering Contractor platforms utilised and maintained such as Quantum to ensure risk radar is kept up to date, • Lead cultural change on a daily basis, through being an effective role model for safe working practices, compliance, quality standards and best practice methods, • Develop the engineering team through coaching and mentoring on critical maintenance and operations as defined within CERM methodologies, • Actively manage and where required, supervise engineering risks through applying CERM methodologies, • Oversee the site engineering team in the proficient use and application of CERM, • Undertake other tasks, as required by the Senior Technical Manager, in accordance with experience and competencies, • Develop skills to become a Senior Authorised Person for the campus, being actively engaged in the training and appointment of HV, LV and Confined Space APs, • Provide technical advice to the site management teams and the client where required, • Assist in setting up field mock drills to ensure engineers are well-versed in incident management, • Assist with approval from the Senior Technical Manager in the creation and curation of site-specific processes Personal Specification • Electrician with recognised qualifications (apprenticeship, HND, C&G), • 18th Edition Electrical Wiring Regulations – essential, • Previous experience in operating data centres/critical environments, • Knowledge of emergency response/standby/call-out activities and protocols, • Understand the monitoring of utilities and environmental programmes, • IOSH or equivalent H&S training, • Excellent facilitation and communication skills at all levels, • Self-motivated, resourceful, and pro-active, • Confident decision maker, • Understanding of water hygiene (L8) – desirable, • BMS Controls experience / HVAC experience – desirable, • Operational experience of UPS, Standby Power, and Critical Environment Cooling, • Operational experience of managing Environmental, Health & Safety and Quality Systems, • PC and MS Office skills, • Experience of system integration and handover preferred, • Management Experience – Essential, • Strong Communication Skills – Essential, • Candidate must be confident with training others, communicating in high-pressure situations with superiors and clients, and be able to enforce the Facilities Engineering Contractor Safety Rules, • Candidate must be an HVAP with demonstrable experience to allow appointment at SAP level

Reporting to the Head of Quality & NPD, the Feed Safety & Compliance Manager will hold responsibility for the implementation, adherence and continuous improvement of the sites feed safety standards. They will be responsible for developing and implementing feed safety protocols, conducting regular inspections and audits and ensuring all safety procedures are followed at all times. The Feed Safety & Compliance Manager is responsible for ensuring that all operations meet or exceed regulatory, safety and quality standards. This role leads the development, implementation, and maintenance of feed safety programs, including HACCP, GMPs and internal quality systems. The manager oversees audits and works cross-functionally to ensure consistency and compliance across facilities. The Feed Safety & Compliance Manager plays a critical role in risk management implementation, verification of hygiene standards and incident response. They champion a culture of safety and regulatory excellence, ensuring the company delivers safe, high-quality pet food that meets consumer expectations and legal requirements. Role responsibilities include: • Ensure compliance with all applicable regulatory requirements, • Monitor changes in feed regulations and proactively update internal policies to maintain compliance. Ensure compliance to relevant feed safety and hygiene regulatory standards and guidelines, • Maintain and update all feed safety programs including HACCP, recall procedures and GMPs, • Developing and implementing feed safety protocols and procedures throughout the full end-to-end manufacturing process, • Lead hazard analyses, preventive control reviews and validation of process controls, • Oversee environmental monitoring, allergen control and cross-contamination prevention programs where applicable, • Work closely with the Quality & Systems Manager to develop and manage Standard Operating Procedures (SOPs), Work Instructions and quality manuals, • Oversee the integrity of documentation and records required for regulatory and certification compliance, • Support implementation of quality management systems (QMS) and ensure continuous improvement, • Lead internal audits and oversee third-party audits for ISO, GMP, Trading Standards and GFSI schemes (BRC) and customer requirements, • Preparing reports on feed safety audits, incidents and inspections, • Serve as the primary contact for regulatory inspections and follow-up actions, • Develop and execute corrective and preventive action (CAPA) plans., • Manage feed safety related product investigations, deviations, non-conformances and consumer complaints, • Lead product recall or withdrawal processes when needed, • Conduct root cause analyses and implement preventive measures, • Establishing emergency procedures and protocols for handling feed safety breaches, • Lead and manage an effective HACCP team, • Develop and deliver feed safety and GMP training programs to colleagues, • Promote a proactive feed safety culture across all departments, • Ensure cross-functional teams understand and follow compliance expectations, • Collaborating with management and colleagues to identify potential feed safety risks and solutions, • Create internal reporting metrics to drive feed safety standards, • Maintaining audit ready standards at all times, working to BRC requirements Skills, experience and qualifications required: • Must have excellent organisational and communication skills, • Strong analytical skills with the ability to analyse data and identify trends or areas for improvement, • 5+ years of experience in food or feed safety, quality assurance or regulatory compliance, preferably with pet food or animal feed, • Strong knowledge of HACCP, GMPs and related feed safety regulations and standards, • Experience with audits (regulatory, third party, internal) and CAPA management, • Auditing experience or lead auditor qualification, • Strong understanding of ingredient safety, traceability, and supplier verification, • Ability to interpret and apply feed laws, • Proficiency with technical documentation and QMS, • Good IT skills including PowerPoint, Excel and Word, • Dedicated to promoting a culture of feed safety, • Ability to train staff in feed safety procedures, • Strong problem-solving and decision-making skills, • Working collaboratively with the ability to work cross-functionally and influence without authority, • Strategic thinker with attention to detail and execution focus, • Ability to thrive in a fast-paced, dynamic manufacturing environment, • Strong ethical judgment and commitment to food safety and quality, • Detail-oriented with excellent problem-solving and analytical abilities, • Sound judgment under pressure, especially during audit or recall situations

Identity Security - Technical Account Manager - EMEA. Technical Account Manager who is a true Identity Security Practitioner. Review, understand, and adhere to Information Security/Privacy Policies and Procedures such as: Data Classification, Retention & Handling Policy; Incident Response Policy/Pro

A public sector organization in the United Kingdom is seeking a Senior Incident Manager to lead incident management processes and drive service improvements. The ideal candidate will champion operational excellence by managing incidents and supporting team development through coaching. Responsibilit

This role involves overseeing technical vulnerability assessments, responding to security incidents, and managing a Cyber security risk register while liaising with external agencies. A local authority in North West London is seeking an experienced IT Security Manager to lead their ICT operations.

Job Description Senior Incident Response Manager (SOC) London / WFH to £120k Do you have expertise in the field of Incident Response, Cyber Security Operations or Digital Forensics? You could be progressing your career in a senior, hands-on leadership role at the Investment Management arm of a g

As a Senior Incident Manager your main day to day responsibilities will be:. Leading and managing incidents across all priority levels, with a focus on major incidents—ensuring timely communications, status updates, and adherence to emergency change protocols. Maintaining operational excellence by

A prominent consulting firm in the UK is seeking a Manager for its Cyber Security practice, focused on Incident Response.The ideal candidate will have extensive experience managing incident response teams and projects, alongside strong communication skills.Candidates should possess a degree in Compu

A leading consulting firm in London seeks a Cyber Incident Response Advisory Senior Manager to enhance their cybersecurity offerings. Candidates should have solid experience in incident management, excellent communication skills, and the capacity for leadership.

Drive development and enhancement of payments products and services across cross-border segments. Join to apply for the UK/Europe Cross Border Payments Product Manager, Director role at Citi. Oversee incident management related to cross border payments in partnership with risk, technology, and compl

Experience at Manager level within management consulting and the Incident Response field is essential.