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Job Title: Client Services Manager – Wellness & Longevity Location: London or Athens Industry: Wellness and Longevity About Us: At NADclinic, we’re proud to be an innovative, forward-thinking and truly transformational company that gives our clients the opportunity to ‘be their best self’. With a team of medical professionals specialising in nutrition, neurology and complementary therapies, we aim to improve psychological and physical health and performance. We do this through harnessing the unique power of essential and life-changing NAD+, a molecule that helps our cells produce energy, and which can mitigate the debilitating effects of ageing, illness and chronic conditions. Role Overview: We are seeking a proactive and customer-focused Client Services Manager to oversee and manage all aspects of customer service and client communication at our London or Athens Office. This role will be pivotal in managing customer enquiries, processing orders, responding to calls and emails, and ensuring a seamless experience across all touchpoints. As the company grows, you will also be responsible for building and leading a high-performing client services team. Key Responsibilities • Collaborate with internal teams (e.g., sales, operations, logistics) to support the customer journey, • Monitor customer satisfaction and identify opportunities for service improvement, • Develop scalable processes and workforce management practices to increase efficiency and reduce cost, • Drive sales revenue through strategic up-selling and cross-selling within existing and new contacts, • Provide excellent customer service and resolve client issues promptly and effectively, • Monitor patterns in customer enquiries to identify emerging issues and represent the voice of the customer internally, • Maintain clear records of communications, enquiries, orders, and resolutions, • Build, train, and lead a client services team as the company scales, • Handle team scheduling as the company and team grows, to maintain consistent, high-quality coverage across all time zones, • Deliver onboarding, training, and ongoing coaching aligned with KPIs, product changes, and team goals, • Manage all incoming customer enquiries through email, phone, and other communication channels, ensuring all enquiries are responded to in a timely and professional manner, • Lead, mentor, and manage the Support team, including part-time staff, ensuring strong performance and professional growth, • Work with the leadership team on our AI and automation strategy to improve Support speed, accuracy, and cost-effectiveness, • Track and communicate the impact of automation; identify and resolve performance gaps or blind spots, • Collect, organise, and report customer feedback, especially on new features or products, directly to the Leadership Team, • Report regularly on customer service metrics and team performance to the Leadership Team Skills and Experience Required • Proven experience in a customer service, client services, or account management role., • Excellent verbal and written communication skills., • Strong organisational and time-management abilities., • Proficiency in managing multiple communication channels (email, phone, CRM platforms)., • Detail-oriented with a commitment to accuracy and customer satisfaction., • Experience with order processing systems or CRM tools (e.g., Salesforce, HubSpot, or similar)., • Comfortable in a fast-paced, growing business environment., • Previous experience building or managing a team is highly desirable., • Competitive salary and benefits package, • Supportive, vibrant working environment., • Complimentary treatments, • Friends and family discounts, • Be part of a quality and rapidly growing luxury brand in the wellness industry.

Job Purpose The role focuses on compliance, customers, and continuous improvement activities to create a total quality culture and reduce quality costs in line with best practice procedures. The scope of role is to cover Heathrow & Tewkesbury. The role will: • Protect and please the customer by ensuring supply of the highest quality product, • Work with production and support functions to maintain and improve our quality systems and adherence to operational best practice thus guaranteeing compliance to external and internal standards, • Drive improvement activities to support quality and financial performance leading key improvement projects evolving through customer requirements, regulatory and legislative changes, and amendments to accredited standards to ensure compliance with standards and pending accreditation audits, • Draft, review and implement changes to our current quality systems, standard operating procedures, and policies to satisfy customer and third-party requirements Role Responsibilities Quality: • Support the Regional Quality Manager and site Leadership team in quality governance and product safety, • Lead and support meetings as required and provide information and analysis as required to support the business in understanding KPI’s and decision making, • Review the quality system as appropriate to ensure full compliance with customer and company best practice guidelines and maximize effectiveness of production contributing to consistent operational performance and standards whilst ensuring conformance to the relevant accreditation standards for the site and customers, • Provide authoritative guidance and advice on all aspects of quality to the site management team and employees; train and coach employees improving knowledge and skills in quality improvement, • Recruit, develop, motivate, and manage a Quality team (QA/QC) that optimises quality operations and is flexible in the support it offers the business, meeting current and future needs, • Establish and develop professional working relationships with customers, providing a technical service and reference point as required to support the company’s products and reputation as a quality supplier, • Manage the customer complaint procedure, facilitate the investigation of quality problems, faults, and non-conformances with production teams; manage corrective and preventative problems to ensure quality standards are maintained. Initiate and control robust investigations to provide corrective and preventive actions (CAPA) and support the complaints handling process and participate in implementing improvement actions to prevent re-occurring issues., • The facilitation of customer facing activities and communications including customer visits, responses, and preparation of information whilst leading site audit activities (external body, internal and customer), • Lead quality initiatives and focus groups to support knowledge and understanding of all operatives and grow awareness of quality issues to improve quality, • Promote a total quality philosophy at all levels developing a culture of right first time and continuous improvement Business Improvement: • Lead improvements to enhance quality system and ensure optimum process in place to meet customer specifications whilst maximizing production, • Review amendments to standards and ensure compliance with accreditation bodies, • Support introduction of new equipment on site and validation processes to meet safety and customer expectations, • Take on other projects and responsibilities as required., • Contribute ideas and participate in ongoing business improvement initiatives to reduce overall operating costs, improve margin, and provide input into the strategy and operations of the site Other: • Produce data and present reports for site, customers and corporate as required, • Identify improvement projects and continuous improvement initiatives in line with site and corporate requirements to improve quality and safety and work with colleagues to implement these, • Support senior leadership team in introducing systems and procedures to enhance operating effectiveness and efficiencies, • Deliver GMP, Quality and FSC training to all employees as required, • Take on other projects and responsibilities as required Knowledge, Skills, Experience • Minimum 5 years’ experience in a Quality role at a senior or management level, • Working and audit knowledge relevant accredited standards, • Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines, • Demonstrable experience of leading change and implementing continuous improvement processes., • Supervisory experience, • Demonstrable experience of validating new equipment and processes, • Knowledge of Good Manufacturing Practices (GMP), • Project management and problem-solving skills such as 6 Sigma, or another recognised Business Improvement Technique, • Root cause analysis and problem-solving techniques, • Customer relations skills, • Skilled in information handling, analysis, and presentation, • Competent in using Microsoft Office packages

ROLE OVERVIEW // The Responsible Business department is a collaborative, dynamic team leading on sustainability and responsible business at the firm. The team helps lead the delivery of the firm’s responsible business strategy, which spans our role as an employer, our client relationships, governance and supply chain and our role in society. We are looking for a self-starter, with a growth mindset that is motivated to deliver to the highest standards in everything that they do. You will work closely with the Sustainable Business Director and the wider Responsible Business team, as well as partners who act as sponsors to strategic projects. Your role will focus on reporting, risk management, and sustainable procurement including working across all Business Services functions as you advise and support them to implement changes and initiatives that support the firm’s responsible business commitments. You will have line management of the Responsible Business Adviser, working closely on sustainability reporting and communications. KEY RESPONSIBILITIES // The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm. Strategy and implementation • Support the Sustainable Business Director to drive forward the implementation of the responsible business strategy, identifying evolving priorities and translating them into actionable programs, pilots, or internal system improvements., • Build effective working relationships with internal key stakeholders for cross functional co-ordination, to collaborate and embed sustainability principles across the business with credibility and momentum., • Support the management and work of the Responsible Business Committee., • Maintain an overview of all ongoing projects and partnerships, ensuring that they are being delivered to time and budget., • Lead the production of the annual Sustainability report, working closely with the marketing team and key stakeholders from across the firm., • Lead accurate and timely responses to client reporting requests & pitches, including supporting the Pitch team and wider business development function team., • Continue to embed sustainability considerations into the procurement and supplier management model, for example, modern slavery., • Assess the ESG risk profile and mitigation controls., • Build employee skills and know how about how to integrate responsible business into their roles., • Ongoing development of an AI ethics strategy., • Support the planning and delivery cycle for the Responsible Business team. CANDIDATE PROFILE // Candidates for this position must have: • At least 3-4 years’ experience at the manager level of responsible business in a professional services context, • Excellent organisational skills, consistently delivering results on time through effective planning and project management, • The ability to juggle multiple tasks and projects and competing demands, • Excellent interpersonal and communication skills, written, spoken and presentational, • The ability to write persuasively in clear, succinct language, • Exceptional attention to detail, minimising errors and consistently producing high quality work, • Strong IT skills and confident with MS Office (at least intermediate standard in Word, Excel and PowerPoint), • Strong analytical skills and experience of using data to evidence impact, • Reliable under pressure, • A confident, proactive attitude, prepared to take a hands-on approach and use their own initiative, • The ability to deal confidently with Partners and senior members of the firm, • The ability to be flexible and willing to take on new challenges, • The willingness to contribute to an inclusive and co-operative working environment, • A high level of professionalism and integrity, displaying the highest standard of professional ethics, • Awareness of the principles of confidentiality in the context of dealing with sensitive information. We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.

Job Details: Research Analyst - Mandarin speaking (Open)\n Full details of the job. \n Location: London \n Employment Type: Permanent, Full Time \nOverview\n Join our dynamic team as we expand our presence in the Greater China Region. We're in search of a fluent Mandarin speaker to join our guide team. \nResponsibilities\n\n • Research\n\n, • Background research to understand assigned practice areas and jurisdictions.\n, • With support of the Research Manager, determine which lawyers to contact for interview.\n, • Conduct probing interviews with lawyers, asking open-ended questions.\n, • Interview in-house counsel and other third-party experts by telephone or online questionnaire.\n, • Accurately log communications and continually assess progression of research.\n, • Pursue research leads from materials provided by the Chambers team or own research.\n, • Build understanding and relationships with key market participants.\n\n\n, • Analysis\n\n, • Analyze data collected during research phase to create accurate and impartial ranking tables that reflect the market.\n, • Develop understanding of assigned jurisdictions/practice areas through interviews and desk research.\n, • Seek and act on new developments and opportunities for expansion within responsibilities.\n, • Assess law firms and individual lawyers – their strengths and weaknesses – to provide accurate hierarchical ranking.\n\n\n, • Editorial\n\n, • Produce informative, business-focused editorial for the Chambers website and print guides.\n, • Ensure comprehensive accuracy, confidentiality of handled material.\n, • Identify distinguishing features of each firm to appeal to specific client types.\n, • Understand personalities and strengths of leading lawyers.\n, • Meet editorial deadlines for research, ranking and writing.\n, • Take ownership of the process, proactively report challenges.\n, • Educated to degree level.\n, • IT literacy.\, • Organised and methodical.\n, • Demonstrate ability to meet set deadlines.\n, • Intellectually curious.\n

Account Manager – Creative Advertising Agency – Up to £35k + bens - hybrid (3 days London) Our client is an independent creative agency renowned for their award-winning creative work. They are looking for a curious, innovative and collaborative Account Manager, passionate about the world of advertising. This is a hybrid role, 3 days in central London, 2 days WFH per week. As an Account Manager you will be a key member of the account handling team, reporting into your Account Director and managing an Account Executive. You will be working with international clients and internally with management, creative services, creative team, studio and designers. As part of the role you will be at the centre of the projects – the eyes and ears as the process evolves from briefing from client, to building internal creative brief, talking to the team, reviewing the creative work, keeping client up to date and presenting work back to them. Key responsibilities • Building relationships with clients through face-to-face meetings and being a key daily point of contact for all communications., • Support Account Director and Managing an Account Executive, • Managing all media production working with clients, media companies and internal teams to deliver campaigns and projects accurately and efficiently, • Creating and managing detailed media, internal press, digital schedules, and timing plans for projects and keeping ahead of deadlines, • Keep up-to-date with industry trends and news – updating the team with findings., • Create and manage internal and external status sheets that can be used in client meetings., • Writing comprehensive creative briefs for the team, after a client briefing., • Manage client expectations and progress of projects., • Working closely with Creative Services so that briefs are clear and can be trafficked through to studio in a timely and efficient manner., • Reviewing creative with an open mind, always keeping in mind the brief and proposition., • Becoming involved with new and organic business opportunities. As Account Manager, you will play a key role in the team as you will be at the centre of projects, client relationships and work collaboratively alongside media and digital agencies. What we’re looking for • 3 years + agency experience, with at least one year at Account Management level, • Degree in marketing, business or other relevant field is desirable, • Experience with financial services clients or regulated industries is beneficial, • Curious about the clients’ business, • Personable and persuasive, and able to work effectively with a variety of different people., • Organised, with strong attention to detail., • Good time management skills and the ability to prioritise effectively., • Effective communicators, both verbally and in writing., • Able to manage multiple projects with an awareness of budget. If you are an existing Senior Account Executive or Account Manager, do apply for more information. To ensure that your application is reviewed quickly by the right Consultant, please apply directly via the LinkedIn advert. Due to the volume of response that we receive, we may not be able to respond individually to every applicant but will contact you within 5 working days if your application has been successful. Spotlight Recruitment is an Equal Opportunities Employer. Our focus is to ensure we're inclusive every day, helping our clients to recruit and build organisations that reflect modern society and celebrate diversity in all its forms. We want our candidates to feel that they belong and can be their best, regardless of background, identity or culture and we especially welcome applications from under-represented groups. If you need any adjustments to support your application, such as information in alternative formats or special requirements for accessibility, please contact us and we’ll do everything we can to help. We are committed to supporting candidates who may need alternative arrangements. This information will be treated as confidential and used only for the purpose of determining any adjustments you may need for the interview process. We are required to verify that candidates and employees meet the eligibility criteria to reside and work in the location specified. Unfortunately, we cannot offer visa sponsorship for candidates requiring a work permit in this location. Are you looking for a different role? Spotlight Recruitment would love to support your search, you can join our community of over 140,000 followers to keep updated on our latest marketing, digital, design and communications roles and blogs.

As Senior Director of Marketing, you will be responsible for leading the development and execution of euNetworks’ marketing strategy across Europe. You will oversee all areas of marketing including brand management, digital marketing, field marketing, marketing communications and public relations. You will work closely with internal stakeholders and external agencies to build and strengthen the company’s presence, reputation and commercial success in the digital infrastructure market. This is a hands‑on role in a fast‑paced company, where you will have the opportunity to make a significant impact on the future representation, reputation and brand persona of euNetworks. What will you be doing? • You will establish and execute on the marketing strategy in alignment with company goals, ensuring a consistent and impactful presence across all markets., • Leading a team of three marketing professionals, fostering collaboration, accountability and professional growth., • Manage and coordinate the work of external agencies, ensuring deliverables are aligned with strategy, brand positioning and commercial priorities.Brand Management, • Working with internal stakeholders and agencies, you will evolve our brand, ensuring it reflects our vision, values and market leadership., • You will work with creative agencies to deliver consistent brand identity and messaging across all channels., • Work closely with the Product Marketing Manager ensuring all internal and customer material is produced and brought to market supporting customer and sales events.Digital Marketing, • Working with your team, you will oversee the company’s digital marketing strategy, including website, SEO/SEM, social media and digital campaigns., • You will ensure digital channels are optimised to engage target audiences, generate leads and build brand awareness.Field Marketing & Campaigns, • Providing to support to your team to oversee the design and delivery of field marketing programs that support regional sales teams, drive pipeline growth and strengthen customer engagement., • You will ensure the execution of effective demand‑generation and account‑based marketing initiatives.Marketing Communications & PR, • You will support and guide the Manager, Marketing Communications within your team, ensuring the delivery of clear, consistent and compelling messaging across all audiences., • On the occasions when agencies are required, you will engage preferred partners to oversee public relations activities including media relations, press releases and thought‑leadership opportunities.Performance & Measurement, • In line with cascading company and shareholder objectives, you will define KPIs and regularly report on marketing performance, demonstrating impact on business outcomes. Managing a team of three people What do we want from you? • Extensive senior marketing leadership experience within the digital infrastructure, technology or telecoms sectors., • A proven track record in developing and executing integrated marketing strategies across multiple channels and geographies., • Strong capability in managing and developing teams, as well as coordinating and influencing agency partners., • A balance of strategic vision and operational execution, ensuring initiatives deliver measurable business results., • Excellent communication skills, with the ability to influence at executive level and build trusted, long‑term stakeholder relationships.

Business Manager – Sport World Championship This is a newly created role, working closely and supporting the MD of a Sports World Championship. This is a role where you will have the scope and latitude to shape and define, as we are still in the build-out phase. This role will suit a senior-level Business Manager with experience supporting executive leaders within a fast-paced, complex business, ideally in a sport, entertainment or management consultancy industries. You would have worked in extremely structure environments, whilst also benefiting from the experience of helping to implement structure, into an unstructured start-up environment You will operate at the centre of leadership activity, enabling the MD to work with focus, discipline and visibility. If you thrive in a start-up environment, enjoy working with diverse departments and stakeholders to implement commercial and productive processes and procedure, governance, strategic coordination, whilst project managing key strategic programmes, and confidential information this role will provide an opportunity to play a pivotal part in a Global Sports Championships continued transformation and growth. The Role This position acts as the connective point between the MD and broader organisation. You will manage governance activity, and ensure strategic priorities are executed at pace. A typical week will include coordinating strategic projects, Board papers, actions, briefing the MD ahead of key meetings and ensuring momentum across strategic workstreams. You will coordinate forward schedules, align stakeholders, and support the MD with external engagements where required. The role combines exceptional organisation with strategic awareness, enabling leaders to focus on what matters most. Key Responsibilities • Lead the planning and documentation for the MD, • Maintain forward schedules of business, Board and investor activity, • Track and coordinate MD priorities, ensuring follow-through on actions and milestones, • Implementing key strategic programs as required., • Act as the central interface for MD internal and external engagement, • Managing and coordinating new strategic developments, processes and projects., • Manage finance, budgets and costs., • Draft briefings, communications and strategic updates, • Analysing various MI sources to provide insight to Business Head and senior stakeholders., • Partner with HR and Communications to ensure messages cascade effectively Required experience and skills • Senior business management experience within a fast-paced, complex business, • Proven experience leading key activities including minute-taking, documentation and action tracking, • Strong understanding of strategic project management, coordination and business planning experience., • Ability to manage projects end-to-end, • Working with various functions and the business to propose and deliver solutions to improve broken processes, strengthen our controls and governance., • Exceptional written and verbal communication skills, • Ability to manage multiple priorities, deadlines and confidential matters professionally, • Collaborative, approachable, able to build trust at all levels, • Digitally confident with document-management and productivity platforms Working Structure: · 3 days a week in the office, in London Travel: · Comfortable & able to travel to global race locations, as required by or with the MD.

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Beiersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for Chantecaille's upcoming counter, opening up in Harrods. It is a full-time position, and the successful candidate will manage 2 part-time Beauty Consultants. The Counter Manager is responsible for ensuring the counter and team consistently meet and exceed company-set goals. Through effective coaching and development, they will ensure each team member achieves their individual KPI targets. The Counter Manager is accountable for the smooth day-to-day operation of the counter and for making sure all team members understand and work toward sales, service, and KPI expectations. They will also be responsible for ongoing training and development to support performance and growth. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Area Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Area Manager., • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your area manager., • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Area Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with you Area Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with you Area Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Area Manager/Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Area Manager agreeing on action to ensure there is adequate stock to achieve sales targets. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Area Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Area Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Area Manager Executive including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Area Manager., • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Area Manager . IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

Sales Data and Ops Manager: An outstanding opportunity to join a high-growth fintech payments division within a global payments organisation. OVERVIEW OF THE ROLE The Sales Data and Operations Manager will be responsible for sourcing, building, optimising, and analysing processes that drive revenue, support sales and marketing functions, and enable effective data-driven decision-making across the business. The role requires a strategic thinker with a data-driven mindset and a collaborative approach to work closely with Sales, Marketing, and other departments to optimise the entire revenue generation cycle, streamline operations, and ensure timely access to valuable insights. Responsibilities: Sales Operations: • Data Gathering and Analysis, • Profile new business opportunities by collecting market and prospect data to support targeted outbound sales campaigns., • Develop insights on the existing client portfolio: client composition, revenue share, risk weighting, client lifecycle, and onboarding timelines., • Act as a cross-functional collaborator across go-to-market teams to align objectives and optimise efforts., • Extract and interpret insights from business data to optimise sales, marketing, and retention processes. Revenue-Generating Processes: • Build, optimise, and analyse internal processes for generating revenue., • Enhance CRM systems for governance, data integrity, process optimisation, reporting, and forecasting., • Manage lead sourcing tools to support the sales pipeline., • Utilise Inforex and existing client data for performance tracking and optimisation., • Cross-Functional Project Management, • Collaborate with sales and marketing functions to provide priority data for campaigns and strategic initiatives., • Ensure cross-departmental alignment on data requirements and timely acquisition of information. Marketing Operations: • Marketing Workflow Optimisation, • Build, optimise, and analyse marketing workflows, including paid campaigns, events, and inbound inquiry handling, to ensure efficient lead management., • Collaborate with the Marketing team to design and implement strategies for capturing, nurturing, and converting leads via HubSpot, emphasising the development of an opted-in marketing database., • Data Collaboration and Prioritisation, • Work with the Marketing team on priority data requirements for ad-hoc campaigns, regulatory communications, or incident response communications., • Provide insights on market trends and campaign performance to shape future marketing efforts. Attribution Reporting: • Develop sophisticated attribution reports within HubSpot to deliver a comprehensive view of conversions by channel., • Provide insights into customer journeys that include both marketing-driven interactions and conversions via other channels, such as outbound or partnerships. Competencies & Experience: • 3-5 years in Sales Operations, Marketing Operations, or Revenue Operations roles within a B2B environment, ideally in the fintech or payments industry., • Proficiency in CRM and marketing automation platforms (e.g., HubSpot, Salesforce) and experience in managing data integrity and reporting processes. Technical Skills: • Strong analytical skills with experience in data analysis, forecasting, and building dashboards or reports (e.g., Power BI, Tableau)., • Proficient in Excel, SQL, or similar tools for data analysis and process optimisation., • Knowledge of lead sourcing tools and techniques. Personal Qualities: • Strategic thinker with a proactive approach to problem-solving., • Collaborative team player with strong communication and project management skills., • Attention to detail, with the ability to manage multiple priorities in a fast-paced environment.

Commercial Manager (107855) Base Location: London plus network of 20 offices nationally: The KPMG People function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as a Commercial Manager We offer an end-to-end learning service that combines advisory, specialist content, and learning delivery, building on the capability developed for clients. Our interdisciplinary Connected Learning department aims to create a culture of learning by delivering quality, innovative learning that is easily accessible, embedded to the learner’s role and has a measurable impact. Connected Learning is an emerging, but integral part of our Consultancy practice and brings together KPMG's breadth and depth of subject matter expertise with our learning design and technology skills and capabilities to help improve individual and organisational performance. It is an exciting capability area that seeks to tackle the full breadth of clients’ learning needs. Our work covers a whole spectrum of services at the scale and quality that the market is demanding. By closely monitoring market drivers and learning trends, we have combined a best of breed consortium led approach in the learning supply chain. A core part of our offering is to help clients make the connection between what their workforce has in terms of measurable skills, what they don’t have and what they need to have. This helps clients realise their immediate and future strategic business aims. What will you be doing? The role requires the ability / flexibility to work across learning clients where multiple programmes in the portfolio require a strong understanding of the sector. The Commercial Manager is primarily responsible for managing the sourcing and competition of the appropriate supply chain to support relevant client engagements driving the commercial outcomes of particular supplier partnerships through effective procurement and relationship management. As a Commercial Manager you will be part of a Commercial team who is responsible for managing day-to-day supplier relationships while ensuring that supply chain activities are undertaken in accordance with the firm’s policies and procedures, risks are managed, and third-party spending is contained, and profitability targets are met. The Commercial Manager will have demonstrated knowledge of procurement and contract law, strong communication and negotiation skills, and an ability to drive team performance under tight deadlines. Strong management, delegation, and mentorship skills and a keen eye for detail are essential. A key strength required for this position is someone who is a strong stakeholder manager and thrives on developing and maintaining relationships with suppliers. As a team leader, the Commercial Manager must embody KPMG’s values, act as a role model, and build commitment and belief toward the accomplishment of the team’s goals. • Sourcing and onboarding of new suppliers to support business needs- running open and fair competitions. Setting evaluation criteria to demonstrate the best outcome for clients and ensuring the process is effectively managed end to end, • Manage external relationships with the client commercial teams, • As required by the Head of Commercial, manage commercial activity to support particular contracts, • Escalate issues to Head of Commercial and manages upward effectively. Knows when is appropriate to draw in support to ensure that firm is represented externally at the appropriate level of seniority., • Ensures that Head of Commercial is briefed on issues, risks and matters which go beyond the ordinary course of business., • Horizon scanning on the learning marketplace and development and stakeholder management of relationships with particular contract supplier chain, • Support the business to drive commercial outcomes through effective procurement and supplier management practices, • Ensure that all supply chain activity is in accordance with the firm’s policies and procedures, • Work day to day with suppliers and KPMG stakeholders, • Manage conflicts of interest and risk appropriately in order to protect KPMG, • Manage day to day learning supply chain relationship responsibilities, • Proactively manage Intellectual Property Rights and associated risks, • Manage internal interfaces with the wider operational team including Finance, Project Operations, Curriculum, Engagement team, Communications, Service Centre, Finance, Security and areas of the wider firm: Quality and Risk Management and Contracts Unit, • Prioritise the workload of the team to support and meet the strategic objectives set by the Head of Commercial., • Regularly manages risk and supervises junior team to ensure that risk is being managed carefully Leadership & Management Day-to-day responsibility for successful sourcing and procurement activities to support our client learning services business. The role will report directly to the Head of Commercial and needs clear articulation of any risks and mitigations. Line management of the supply chain team supporting these activities (typically at Assistant Manager and Graduate grades) whilst coordinating delivery activity with central MLS services (e.g. Finance, Service Centre, Technology). Stakeholder Interaction & challenges: Frequent client interaction to build trusted relationships as day-to-day point of contact, underpinned by a clear governance structure. Impact, Risk, Accountability & Governance: The role is important to the learning business as it ensures successful delivery of multi-year contracts. KPMG’s reputation in the market is essential for future MLS opportunities / extensions. What will you need to do it? • Strong commercial acumen, ideally supported with formal procurement or supplier management qualification, • Extensive experience in running mini competitions and RfP exercises at scale, • Knowledgeable in contract law and Intellectual Property law, • Excellent stakeholder management and relationship-building skills, • Excellent verbal and written communication skills, • Can demonstrate significant success in negotiations and a track record of creating profit, • Able to work at pace to tight client deadlines while remaining focused on the commercial goal, • Extensive knowledge of working with Suppliers, • Leadership skills, • Able to work effectively in a consulting environment and in a matrix type governance structure, • Management skills: able to manage a team of junior colleagues, delegate appropriately and prioritise workload in accordance with priorities as set out by Head of Commercial, • Strong numerical skills and ability to understand pricing of products and pricing strategies, • SC level clearance as outlined: To discuss this or wider Consulting roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core hubs for this role are: • London Canary Wharf With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Consulting we have a range of divisions and specialisms. Click the links to find out more below:

Account Manager – Medical Communications UK (Hybrid working) London £40,000 - £46,000 + benefits I’m working with an established, global healthcare communications group made up of multiple specialist businesses supporting pharmaceutical and biotech clients across the full product life-cycle. The agency is known for its strategic thinking and collaborative culture and are Certified Great Place to Work® The Opportunity They are now looking for an experienced Account Manager to take a leading role across key client accounts. This is a hands-on, client services role with responsibility for team leadership, financial and project management, and organic account growth, working closely with senior stakeholders internally and externally. Key Responsibilities • Lead and motivate account teams to deliver high-quality medical communications projects on time, to budget and to client satisfaction, • Act as the primary client contact, building strong, long-term relationships and providing a trusted commercial perspective, • Drive organic growth aligned to client strategies and objectives, • Interpret and challenge client briefs, translating them into clear, actionable internal direction, • Oversee resourcing, team performance and delivery across assigned accounts, • Contribute to account planning, forecasting and KPI tracking, • Lead or support RFIs/RFPs and pitch activity as required, • Manage project finances end-to-end, including SOW review, budget tracking, reconciliation, invoicing and aged debt monitoring, • Identify opportunities for growth and proactively address risks or limitations, • Confidently communicate across the organisation, including up-managing to senior leadership and mentoring junior team members About You • 4+ years’ experience within medical communications, • Must have on-site experience, • Strong understanding of the pharmaceutical product life-cycle and medcomms deliverables, • Excellent project and financial management skills with strong commercial acumen, • Strategic thinker with a proactive, solutions-focused mindset, • Meticulous attention to detail, • Comfortable working autonomously while thriving in a collaborative team environment What’s on Offer • Competitive salary aligned to experience, • 25 days’ holiday + bank holidays + winter shutdown + holiday purchase scheme, • Enhanced sick, compassionate, maternity, paternity and adoption leave, • Private medical insurance, • Life insurance and critical illness cover, • Health cash plan or well-being allowance, • International Employee Assistance Programme, • Paid volunteer day

🔍Senior Account Executive / Account Manager - Healthcare Communications An award-winning, boutique healthcare communications agency is looking for an SAE or AM to join its growing team on a permanent basis. This is a hybrid role, with flexibility around remote working and access to a lovely Central London office. 🏢 The Agency This independent, highly regarded healthcare communications agency is known for its strong culture, excellent retention, and genuine commitment to work-life balance. They have just had their best year to date, driven by significant organic growth across medical education and PR accounts. The agency works in disease areas such as oncology, neurology, rare diseases, respiratory, and others. Unlike larger network agencies, progression here is performance-led rather than tied to rigid promotion cycles, and senior leaders are intentionally building a culture free from unnecessary red tape. 🚀 The Role As an Account Manager, you’ll play a key role across a diverse portfolio of accounts, including the agency's oncology account, supporting both account management and content development. This is a genuinely hybrid role, ideal for someone who enjoys working closely with Clients, but also has a keen eye for data, detail, and scientific information. You’ll support the development of a wide range of materials, including: • Symposia and scientific meetings, • Leave pieces and handouts, • Product launch materials, • Slide decks and meeting reports, • Data PR communications 👩 💼 Key Responsibilities • Manage multiple projects calmly and confidently, ensuring delivery on time and within budget, • Development of scientifically accurate, compliant materials, • Act as a trusted day-to-day client contact, building strong and lasting relationships, • Coordinate internal teams (including digital and creative partners), • Manage events such as symposia, standalone meetings, and webinars (including speaker management), • Oversee budgets, tracking and reconciliation, • Use Veeva Vault PromoMats to upload, anchor, and manage materials through approval, • Contribute to agency initiatives and support continued business growth 📋 About You To be successful in this role, you’ll bring: • A degree-level qualification, ideally in a scientific subject, • 2-3+ years’ experience in an account handling role within a medical education or healthcare communications agency, • A strong medical education or communications background, • Excellent project management and organisational skills, • Strong writing and content development abilities, • A client-service mindset with exceptional attention to detail, • Understanding of the UK ABPI Code of Practice, • Confidence managing budgets and financials, • A collaborative, proactive approach within a fast-moving agency environment 🎁 What’s on Offer • Competitive salary (DOE) with annual salary review, • 28 days annual leave, • Flexible hours / remote working (with travel to London office as needed), • Pension scheme, • Discretionary bonus scheme, • Annual allowance for learning, inspiration & wellbeing, • Regular career development reviews and merit-based progression, • Private health insurance If you’re an Account Manager with a passion for medical education and scientific communications, and you’re looking to join a high-performing, people-focused agency, I’d love to hear from you. 📩 Apply or email me directly for more details:

Company Profile: Ocuco Limited is a leading software solutions provider in the eyecare industry, dedicated to helping eyecare professionals streamline their operations and provide exceptional patient care. With a global presence and a focus on innovation, Ocuco has built a reputation for delivering cutting-edge technology and outstanding customer service. OptiCommerce is part of the Ocuco group and is the leading independent digital marketing and web provider in the optical sector, with clients in the UK, Ireland, the Nordics region, Canada and the US. Job Description: Join Ocuco Ltd. as a Digital Marketing Executive and become an integral part of our dynamic, multinational Client Marketing team based in London. Reporting to the Head of Client Digital Marketing, the successful candidate will play a key role in developing and executing innovative digital strategies. This position involves working with clients across the UK & Ireland, the US, Canada, and the Nordics, as well as maintaining communication with prospective clients worldwide. The role requires a high level of attention to detail, strong organisational abilities, and excellent communication skills. Occasional travel to optical trade shows in the UK will be expected. This is a hybrid role, with a requirement to be in the office three days per week. Responsibilities: • Plan and execute social media content for clients, • Review your own and colleagues’ client social media content, • Ensure all content meets quality standards before submission to the manager, • Schedule social media posts using specialist delivery platforms, • Liaise with clients to gather social media assets, blog content, and briefs, • Coordinate with third-party vendors to support content delivery, • Build bespoke client content calendars based on briefs, seasonality, and industry trends, • Assist in compiling advanced customer reports using multiple data sources (e.g., Google Analytics, Google Ads, WooCommerce, bespoke platforms), • Monitor and report on paid campaign budgets (Google Ads, social media ads, etc.), ensuring appropriate spend management, • Respond to client communications (calls, emails, etc.), providing timely and appropriate resolutions, • Support the Client Marketing Team in their day-to-day activities, • Accurately complete tasks on time using provided tools and platforms, • Contribute positively to a collaborative team environment, where each member plays a valued role The minimum requirements are: • A qualification in Marketing, Business, Languages or related field., • 2+ years of experience in crafting and executing social media content for clients., • Demonstrated ability to thrive in a fast-paced environment., • Proficiency in executing B2C/B2B content across diverse social media platforms., • Exceptional attention to detail and ability to understand and execute marketing briefs accurately., • Strong organisational and planning skills., • Fluency in English (both verbal and written)., • Advanced proficiency in Microsoft Office Suite. The ideal candidate will also have: • Certification in Meta ads or other relevant marketing platforms., • Experience with content scheduling platforms such as Publer, Buffer, and Hootsuite., • Previous success in building, executing, and analysing Meta Ads/LinkedIn Ads campaigns., • Familiarity with content/blog platforms including WooCommerce and Google Business., • Ability to collaborate effectively with internal and external stakeholders., • Positive attitude and proactive approach to delivering high-quality results., • Prior experience in the healthcare or eyewear sectors.

Overview Ireland National Sales Manager (the Republic of Ireland, and may include Northern Ireland, depending on interview) is responsible for managing effective partnerships with the Retailer Network/distributor to drive mutually profitable sales and deliver an excellent customer experience. This role requires close collaboration with all internal and external stakeholders to ensure the smooth operation of sales and supply. As the UK/IE team grows, the role will take on management responsibility for the sales field team. Key Objectives & Responsibilities • Responsible for the rapid growth of the Network. Ensuring that new Partners are identified and that new Retailers are onboarded effectively, monitoring progress of contractual matters, training, systems access, logistics, sales process, etc., • Build and maintain excellent working relationships with Retailer/Distributor Partners at both Distributor and individual Group/Retailer level. A collaborative approach is required as the brand grows in Ireland, so building trust and a spirit of working towards a common goal is essential., • Monitor and drive Retailer sales performance and continuously identify opportunities for Retailers and BYD to make improvements to grow. Spread best practices amongst the network through individual and group meetings and communications., • Ensure that BYD are delivering an excellent level of Customer Experience. Identify areas of improvement and drive change within BYD UK and Ireland or the network., • Ensure that relevant product, marketing, training and sales programmes information is shared effectively and understood by relevant members of the Distributor/Retailer team., • Take responsibility for resolving any issues experienced by Retailers and customers, either directly or by ensuring that the appropriate members of the team are dealing with the issue effectively. Direct involvement in any issues will allow the causes to be identified and suggest and implement the required changes to processes or systems., • Manage the wholesale ordering of new vehicles by distributors and Retailers to ensure that the volume and mix of stock is sufficient to achieve the required sales volume, but also ensuring that rapid stock turn is achieved., • Oversee Retailer Marketing activity and facilitate collaboration with the central marketing team to ensure activity is consistent and effective. Analyse activity levels against sales rates and suggest and encourage increased activity focused on opportunity channels or models as required., • Monitor the level of incoming enquiries and ensure excellent lead management processes are in operation at all Retailers. Analyse conversion KPIs to identify potential issues in the sales process, while also highlighting lower-than-expected enquiry levels to the central marketing team and initiate actions to improve.Required skills, qualifications and experience, • Proven experience and track record of success in the Automotive or other retail industry., • Working initially as part of a small team to launch the brand in the UK and Ireland, the ideal candidate will be highly adaptable, open to new ideas and ways of working, and able to take responsibility for, • Strong project management and organisational skills, with the ability to handle multiple tasks and meet deadlines and possess decision-making and problem-solving skills., • Excellent communication and coordination skills, with the ability to establish productive relationships with internal and external stakeholders., • Strong team collaboration and leadership abilities, with the capacity to drive teams towards common goals and effectively coordinate and communicate in cross-functional collaborations., • Open to travel internationally as required to attend business meetings, training and launch events., • Proficiency in Microsoft Office Suite and CRM software, with the ability to conduct data analysis and report writing., • Right-to-work in the Republic of Ireland.We offer, • Performance and experience-based competitive remuneration., • Company Vehicle, • 25 holidays + Bank Holidays, • Car Salary Sacrifice Scheme available, • Department & company-wide teambuilding events. Location: Ireland Type of Employment: Full-time \n#J-18808-Ljbffr

Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Account Manager (Medical Communication Services) Company: VML Health Location: London Role & Responsibilities: Account Manager manages the day-to-day activities to creatively execute and produce client marketing programs. They communicate externally with the client and internally with the project team to keep everyone informed of project status, updates, and changes. Essential Duties: • Build relationships with clients based on trust and credibility., • Collaborate with clients, Account senior leaders, strategy, and creative departments to develop creative briefs that solve for client’s marketing challenge., • Serve as the creative and exceptional leader for new, more extensive scale and/or more complex marketing programs., • Lead the day-to-day creative development from start to finish; secure required client approvals (e.g. creative briefs, budgets, creative materials, etc.); ensure progressive steps in the process are approved with adequate time to meet schedules., • Guide internal and client meetings, presentations, and calls; prepare relevant documents, including agendas, presentation decks, and follow-up communications, etc., • Evaluate copy, layouts, artwork, media plans, and production materials and make suggested revisions in keeping with agreed-upon strategies and business objectives., • Keep agency team informed of client requests and changes; anticipate potential problems and potential implications; proactively develop and execute solutions., • Proactively contribute to managing project scope and budget; notify manager of client requests that fall outside of scope; alert client of financial and timing implications; secure client approval to proceed and revise budgets as needed., • Analyse program results, summarize findings and recommend program enhancements and/or changes to improve going forward., • Assist senior leadership in developing program recaps and associated presentations for clients based on analysis of results and recommendations., • Monitor the status of work-in-progress and client budgets; lead internal status meetings with finance and project management; review estimates/billing and approve invoices. Education: • Scientific Degree completed with Marketing/Economics specialization., • 2 years' experience in the industry. Skills: • Level of English: fluent., • Proficiency in MS Office Tools, especially Excel and PowerPoint. The knowledge of CRM tools will be considered a plus., • Communication – both written and spoken., • Comprehensive and current knowledge of the Agency’s offerings and industry trends., • Ability to understand client needs and handle the negotiation #LI-EMEA #LI-HYBRID

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust. Our ValuesWe take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.As a Trust we are happy to talk flexible working.Job overviewThe role of the post holder will be to provide overarching programme management function into one of the Trust’s most high-profile programmes; the managed and coordinated introduction of artificial intelligence tools across the Trust; within clinical and corporate functions.Career Progression pathways and development opportunities:We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. For this role, we offer career pathways to Senior manager roles within the IG and the wider team. In addition, we offer ongoing training and development in conjunction with the BCS membership.Main duties of the jobAt South London and Maudsley NHS Foundation Trust, we believe in providing excellent care which is delivered with pride and compassion. Everything we do is to improve the lives of the people and communities we serve and to promote mental health and wellbeing for all.The role of the post holder will be to provide overarching programme management function into one of the Trust’s most high-profile programmes; the managed and coordinated introduction of artificial intelligence tools across the Trust; within clinical and corporate functions.The Programme Manager for this post will have extensive experience in leading projects and programmes, as well as portfolio management and governance. They will manage stakeholders up to executive level and ensure effective communication across the programme.The post holder will demonstrate a methodical and structured approach to programme management, governance and decision making and stakeholder management to support delivery of this programme.Flexible working:As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm, giving you the very best of good work life balance. Working for our organisationThis role sits within the Digital Services Directorate and is located at Denmark Hill.Maudsley Hospital (headquarters) Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin park and the vibrant high-street that offers great shopping opportunities and with a wide range restaurants. Detailed job description and main responsibilitiesKey Responsibilities:To lead, manage and coordinate delivery of the AI and Automation programme of work, with a number of associated workstreams including Digital, Finance, HR, Communications and (clinical) operations.To ensure effective governance and decision-making structures are implemented and maintained, that ensure timely and effective decisions, including with partners as appropriate. To implement effective reporting and assurance processes.To facilitate effective cross workstream communications to ensure all partners are up to date on the latest programme timeline, risks, and issues.5. Manage dependencies of other programmes and ensure realistic plans are in place.To identify and facilitate the timely resolution of ‘bottlenecks’ in the critical pathways of the programme, and to track and ensure owners of new deliverables and actions arising. To problem solve with workstream colleagues, negotiating resolutions to issues arising between workstreams and teams.To provide to agreed deadlines regular reports to the relevant Programme Boards updating on progress and requirements, and to deliver to agreed deadlines, the production of high-quality project documentation.To support the Project Support Officer and other stakeholders to manage the activities in an effective and timely manner.9. Drive the evaluation approach that may inform changes to improve the approach and aid decision-making about future courses of action.To identify risks, issues, and interdependencies between workstreams and ensure robust solutions are in place to resolve and/or mitigate these.To support the development of skills and abilities across the programme workstreams and wider team which will includes staff from different departments. Develop exit plans as the programme nears completion, contributing, as appropriate, to the development of business case proposals for future investment plans and potential return on investment.To develop training programmes to support the use of AITo produce reports such as benefits realisation and continuous improvement plansTo develop an audit framework to ensure appropriate usePerson specificationQualificationsEssential criteria- Degree and/or Masters or Equivalent qualification. (A)- Project Management Qualifications e.g. Prince 2 or MSP or equivalent relevant experience (A, I)- Evidence of continued professional, managerial and personal development. (A,I)Knowledge and SkillsEssential criteria- Experience of leading change programmes in large/complex organisations (A, I)- Experience and successful track record of developing and producing project plans and strategies, and complex delivery across a variety of different multi-disciplinary teams. (A, I)- Programme and project Management competencies, including well developed planning and organisational skills and the ability to work under pressure and meet deadlines. (A, I)- Understand what comprises a robust, quality plan, be able to critically assess a complex plan and communicate constructive feedback (A, I)- Ability to develop strong relationships with Executives, clinicians and other senior managers and teams. (A, I)- Excellent commercial acumen that may have been developed in the private or public sectors. (A, I)- Excellent communication skills, both written and oral and including presentation skills. (A, I)- To have strong leadership qualities, be firm minded in approach and capable of leading by example, inspiring others. (A, I)- To have demonstrably strong influencing, negotiating and communications skills and the ability to listen and respond to the needs of a wide range of stakeholders. (A, I)- Excellent interpersonal, persuasion and influencing skills. (A, I)- Able to establish collaborative working relationships with a wide range of internal and external stakeholders. (A, I)- Able to think strategically and to analyse complex issues. (A, I)- Able to prioritise and manage own workload with minimal supervision. (A, I)- Demonstrate initiative and resilience to deal with challenges and resistance. (A, I)- Decision-making skills, including the ability to delegate and make recommendations based on an analysis of options. (A, I)- Ability to deliver results/project outcomes. (A, I)- Able to work flexibly and adapt to suit the changing requirements of the project (A, I)- Able to analyse complex data, reports and interpret statistical (including financial) data and draw conclusions. (A, I)- Highly skilled in formulating solutions to problems and managing those solutions through to completion. (A, I- Must be numerate. (A, I)Desirable criteria- In depth understanding of how mental health hospitals work (A, I)- Excellent commercial acumen that may have been developed in the private or public sectors- Working knowledge of NHS finance and accountancy (A, I)- Working knowledge of NHS Information GovernanceThe Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:- Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice- Ensuring that all our services and all staff understand and support our commitment- We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignityPlease note:- That all applications for this post will need to be made online- That you read and understand the Job Description and Person Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria- That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible- That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs- That should you not have heard from us within three weeks from the closing date your application has not been successful- That priority consideration for applications may be given to at-risk NHS employees- That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process- That we are a smoke-free TrustSLaM is a Stonewall Diversity Champion , Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe’Helpful Resource: How to Use TRAC for Job ApplicationsIf you're preparing to apply for a role, this guide provides step-by-step instructions on how to use TRAC effectively throughout the application process: Using TRAC to apply

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements. flexible-workingJob overviewThis is a replacement consultant post. The remit of the postholder will be to work within the multi–disciplinary team providing and further developing care in paediatric hepatology at Denmark Hill, as part of the from Child Health care group. In addition, the individual will be required to play an active role in the general workload of the Care Group while having a significant commitment to teaching and training of junior staff.Main duties of the jobThe post will be based at Denmark Hill and the proposed Job Plan of 10 PAs is attached. This is subject to review within 3 months of the postholder commencing in post. The On-Call commitment is for a 1:7 rota (prospective cover), which is classed as Category A. The candidate will be trained to cover the Portal Hypertension Rota within the service. There is a commitment to undertake routine job planned work on Saturdays or Sundays and Bank Holidays as part of the total job planned PAs.All employees are expected to undertake work on any of the Trust’s sites as required by the service. As a senior employee of the Trust, you will work in close co-operation with, and support other clinical, medical professional and managerial colleagues in providing high quality healthcare to the Trust’s patients. Integral to these responsibilities are the following: · The provision of a first-class clinical service· Effective leadership to all staff engaged in the specialty· Sustaining and developing teaching and research in conjunction with King’s College London / KHP· Undertaking all work in accordance with the Trust’s procedures and operating policies· Conducting clinical practice in accordance with contractual requirements and within the parameters of the Trust’s service plans· Maintaining the confidence of business plans and development strategies formulated for the specialty, the Care Group or the TrustWorking for our organisationKing’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts – and we are delighted you are considering a career with us. Our teams provide services out of five hospitals across South East London and Kent, namely King’s College Hospital, the Princess Royal University Hospital, Orpington Hospital, Queen Mary’s Hospital Sidcup, and Beckenham Beacon. We employ nearly 14,000 staff, who together treat over 1.5 million patients every year. We provide a full range of local and specialist services, and our teams are nationally and internationally recognised for our work in liver disease and transplantation, neurosciences, cardiac, haemato-oncology, fetal medicine, stroke, major trauma, and emergency medicine.Our Strong Roots, Global Reach strategy, published in 2021, sets out our BOLD vision, and commitment towards: 1. Brilliant People2. Outstanding care3. Leaders in Research, Innovation and Education4. Diversity, Equality and Inclusion at the heart of everything we doDetailed job description and main responsibilities- Together with other colleagues, to provide a high quality care service to patients. This includes all aspects of treatment and relevant management duties for the proper functioning of the Care Group.- Shared responsibility with other colleagues for providing 24 hours, 7 days a week cover for the Unit on a rota basis. Responsible also for covering colleagues’ periods of annual leave and short-term sickness as detailed in your contract- Provide clinical supervision of junior medical/dental practitioners as a shared responsibility with other consultant colleagues- Responsible for carrying out teaching, examination and accreditation duties as required and contributing to CPD and clinical governance initiatives- Responsible for outpatient clinic commitments in peripheral hospitals as agreed with the Care Group’s management team where part of the service structure- Contribute to the Care Group’s research interests in accordance with the Trust’s R&D framework- Contribute to the audit programmes, Morbidity and Mortality, Clinical Governance programmes and Learning from Deaths- Take an active role in the formulation, implementation and monitoring of the Care Group’s Business Plan. This may include assisting with discussions regarding service plans and developments with internal and external agencies- Conduct all activities within the contracted level of service and operating plan for service(s).- Exercise professional leadership for all staff working in the specialty. This will include fostering and developing projects focused towards these ends and ensuring that the momentum of post-qualification professional education and other appropriate training is maintained- Work in conjunction with clinical and other professional colleagues to ensure that the productivity of staff within the specialty is maintained and their job satisfaction is enhanced. This may include involvement in the appraisal process for peers and/or junior colleagues- Undertake Care Group management duties as agreed with the Care Group/Departmental Manager/Clinical Director- Be aware of, and comply with, all Trust infection prevention and control policies, to include hand hygiene, personal hygiene, environmental and food hygiene- Prepare for and undertake the protective interventions that you are responsible for in a manner that is consistent with evidence-based practice and maintaining patient safety- King’s is committed to providing Consultant led 7-day services and in the event of future developments the post holder would be expected to contribute equally with other Consultant colleaguesPerson specificationQualifications & Higher EducationEssential criteria- MBBS or equivalent- Full MRCP, MRCPCH or equivalentDesirable criteria- Other higher degree or diploma (e.g., MD or PhD)Registration & Interview EligibilityEssential criteria- Full Registration with GMC- Name on GMC Specialist Register on date of taking up appointment- Hold CCT in paediatric gastroenterology, hepatology and Nutrition or equivalent non-UK training qualification; or alternatively will obtain within 6 months of interview date- On the day of interview, applicants must be within 6 months of CCT or be in final stages of portfolio application or be fully registered on the GMC Paediatric Specialist Register. Any applications not meeting these criteria will not be considered.- Evidenced Level 3 safeguarding trainingTraining and ExperienceEssential criteria- CCT in paediatric gastroenterology, hepatology and Nutrition- Wide experience in all aspects of paediatrics culminating in award of CCT or equivalent in paediatrics- Training and experience in hepatology and transplantationDesirable criteria- Experience in GI endoscopy and managementAdministrationEssential criteria- Experience in day-to-day organisation of tertiary paediatric services in a busy Teaching Hospital- Familiarity with information technology and general computer skills- Familiar with current structure of UK National Health Service and conversant with recent initiatives and changesManagement and LeadershipEssential criteria- Able to demonstrate leadership capability within multi-disciplinary teamsDesirable criteria- Management course and/or qualificationAudit and Quality ImprovementEssential criteria- Thorough understanding of principles of medical audit.- Must have undertaken and completed audit projectsDesirable criteria- Audit PublicationsResearch and PublicationEssential criteria- Experience of clinical research.- Publication of relevant review articles or case reports.Desirable criteria- Relevant research experience in one or more aspects of paediatric hepatology- Publication of relevant review articles or case reportsTeachingEssential criteria- Experience of undergraduate and post-graduate teaching and exam preparationDesirable criteria- Teaching skills course/qualification----------------------------------------IMPORTANT- Check your email account regularly as this is how we will communicate with you- If you delete the job from any of your accounts, you may be prevented from accessing further communications- To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert- Please provide email addresses for referees where possible- Click here to see the range of benefits we offer- Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy- All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.- Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate PublicationsKing's Health Partners Academic Health Science Centre WebsiteKing's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.

We’re seeking an Internal Communications Manager to embed our new strategic attitudes in the day-to-day working of the Office for Students, and to help us to connect our staff with the students we serve, as well as managing a busy internal cycle of news and events and digital content and ens

Finance Communications Manager (Temporary Contract). Finance Communications Manager (Temporary Contract). Own and manage all Finance communication platforms and tools, including the finance intranet, Teams channels, newsletters, and internal campaigns.

Corporate Communications Manager. Corporate Communications Manager. Work closely with the Head of Marketing and CEO to develop all internal and external communications strategies.

A progressive advisory firm in London seeks a Communications Manager to enhance their internal and external communications strategies.

Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London.

Responsibilities include developing marketing strategies, content creation, and managing internal communications. A London-based law firm is seeking a Marketing & Communications Manager to lead their strategic plans and promote brand awareness. The ideal candidate will have 3-5 years of marketing ex

An award winning, national law firm is seeking a Communications Coordinator to join their team in London. This role reports to the Senior Marketing and Communications Manager. Support the development and deployment of firm internal communications including in-house video filming and supporting with

Corporate Partnerships & Brand Licensing Executive An exciting opportunity for a marketing professional with experience in corporate partnerships, brand licensing and sponsorship activation to drive commercial growth and deliver high-impact marketing campaigns and licensing programmes. If you’ve also worked in the following roles, we’d also like to hear from you: Brand Manager, Partnerships Manager, Brand Marketing Executive, Corporate Licensing Manager, Commercial Sponsorship Executive, Brand Sponsorship Manager PLEASE NOTE: This role is officially known within the organisation as a Sponsorship and Licensing Senior Executive SALARY: £45,000 per annum + Annual Performance Bonus + Benefits LOCATION: Hybrid. Working from the Office in London (SW1Y) 3 Days per Week (Monday, Tuesday and Wednesday) and 2 Days from Home (Thursday and Friday) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Corporate Partnerships & Brand Licensing Executive to lead and develop corporate partnership activation and licensing strategy within a fast-paced marketing environment. As a Corporate Partnerships & Brand Licensing Executive you will build and deliver integrated marketing plans, manage licensing agreements and drive brand partnerships to meet commercial objectives. You will work closely with internal teams and external stakeholders to ensure contractual assets are fully activated. The Corporate Partnerships & Brand Licensing Executive will report to senior marketing leadership and play a key role in revenue tracking, stakeholder engagement and brand development across multiple markets. ABOUT US Gulf is a part of the Hinduja Group, one of the world’s largest and most diverse business conglomerates. The Hinduja Group acquired Gulf Oil International Ltd in 1984, and we have gone from strength to strength under their leadership, cementing the Gulf heritage and legacy whilst paving an innovative path into the future. Since we first struck oil in Spindletop, Texas, USA in 1912, we’ve put our heart and soul into building a brand with a legacy worth remembering. We put our all into our products, ensuring that the Gulf trademark became synonymous with quality you can trust. We know better than anyone that success doesn’t happen by chance, it was born from our unwavering passion and commitment. It’s at the heart of our relationships with our customers and partners, the countries we operate in, and the communities we serve. Today, Gulf continues this legacy of innovation by constantly improving and expanding our product offering to keep up with technological advancements in the markets we serve. We set out to make our mark on the world, with a presence in Europe, the Middle East, Asia, and the Americas, with staff operating all across the globe, all working together to achieve a common goal; to be an unstoppable force in our industry and to achieve it together. We often say “Together, we’re unstoppable,” and to us, it isn’t simply a slogan. It’s our promise to our customers and the people we work with that we will never slow down when it comes to achieving our goals and helping them enrich their lives. DUTIES Your duties as the Corporate Partnerships & Brand Licensing Executive include: • Partnership Management: Oversee day-to-day management of corporate partnerships, ensuring full activation of contractual assets aligned to the agreed marketing plan, • Campaign Delivery: Develop stadium POS, LED advertising, promotional materials and digital marketing campaigns, • Stakeholder Engagement: Collaborate with internal teams including digital marketing to coordinate social media content and secure partner approvals, • Event Support: Provide on-site and operational support at partnership and promotional events, • Licensing Strategy: Manage licensing agency activity in line with agreed commercial and brand strategy, • Contract Administration: Review Heads of Terms, manage licence agreements, oversee documentation and coordinate contract execution via Docusign, • Brand Compliance: Approve licensee communications, packaging, product designs and press releases to protect brand integrity, • Direct Account Management: Manage key licensees and brand partners, ensuring effective activation of all contractual rights, • IP Management: Coordinate approvals for third-party use of intellectual property including livery and distributor proposals, • Budget & Revenue Tracking: Monitor budgets, track revenue performance and report against commercial targets, • Project Support: Contribute to ad-hoc marketing and commercial projects as required CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience in corporate partnerships, sponsorship activation, licensing or brand partnerships within a marketing role, • Marketing degree or equivalent professional qualification, • Strong project management skills with experience delivering campaigns to tight deadlines, • Proven experience of stakeholder engagement and relationship management with senior decision-makers, • Excellent written and verbal communication skills with the ability to influence and negotiate, • Strong organisational skills with the ability to manage multiple projects and prioritise workload, • IT literate with MS Office including Word, Excel and PowerPoint, • High level of accuracy and attention to detail, • Self-motivated, adaptable and able to work independently, • Results-driven with strong commercial awareness DESIRABLE • Experience working with multinational brands, • Experience within the lubricants or related industry, • Experience using Microsoft Dynamics 365 Business Central BENEFITS • Annual performance bonus of 10% of base salary, • Generous Health Insurance, • Generous Life Insurance, • Annual holidays, • Tax saving pension contribution NO AGENCIES PLEASE Candidates must have the right to work in the UK. We are unable to accept applications from candidates that require sponsorship HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14426 This job is being advertised by AWD online on behalf of Gulf Oil AWD-IN-SPJ

A leading wealth management firm is seeking a Colleague Communications Manager in London for a 12-month fixed term contract. The ideal candidate will have extensive experience in internal communications, supporting strategic engagement and fostering a strong community.

Approval in such circumstances will be made by the HR &OD Manager.

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Communicate effectively with clients, site managers and internal teams.

Redline has been retained by a leading process instrumentation manufacturer who are looking for a Engineering Manager to join their R&D team based in Surrey.

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Internally, we refer to this role as an Inventory Operative.

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If you're an experienced manager (who has experience within a Law firm) looking to step into a highly respected firm where you can lead, influence and elevate a team then this is a standout opportunity.

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Internally, we refer to this role as an Inventory Operative.