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IT Service Desk & Workplace Team Lead. Lead the day-to-day running of the IT Service Desk. IT Service Desk & Workplace Team Lead.

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. The position supports hybrid working, offers generous leave, ongoing training, and various employee benefits, fostering a collaborative and inclusive culture. Responsib

You will help maintain IT documentation, deliver high-quality service, and collaborate with global IT teams to enhance support processes. Candidates should have a strong background in customer service and technical troubleshooting, ideally within a healthcare context. In this role, you’ll provide

A leading IT consultancy in Greater London is seeking a Service Desk Analyst to provide first line support in an ITIL-aligned environment. The position offers professional growth, wellness support, and competitive benefits including a discretionary bonus, private medical insurance, and life assuranc

Capturing, logging and dealing with calls, emails and self-service actions to the IT Service Desk. The role of IT Service Desk Analyst is to provide an outstanding service to colleagues at Forsters, dealing with incidents and requests, escalating as required. Main Duties & Responsibilities.

A managed services provider is looking for an experienced IT Support Engineer / 1st Line Technical Support Service Desk Analyst to join their office-based team in Bristol. The position offers competitive salary, benefits, and clear opportunities for career progression. This role requires proficiency

A leading recruitment agency is seeking an experienced Desktop Engineer for a Further Education College in West Yorkshire. This full-time permanent role involves providing first point of contact technical support to staff and students, managing small IT projects, and maintaining IT equipment. This r

This role involves assisting end users with common incidents and IT service requests, focusing on customer experience and technical skill development. A business management firm based in the Greater London area is looking for a Junior Service Desk Analyst to provide first line technical support. Opp

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imaging hardware, swapping devices, and counting IT hardware inventory. Hands‑on experience workin

A leading mobile industry association in Greater London seeks a Service Desk Analyst. The role requires a self-motivated individual with proven IT support experience, exceptional communication skills, and technical knowledge of laptops and mobile devices. As part of a global team, you'll manage firs

A leading engineering services company in the UK is seeking an IT Support Engineer to join their Maritime Digital Delivery Service in Portsmouth. The work is predominantly onsite, with potential for remote flexibility depending on workload. A full UK driving licence is mandatory, and experience with

Ability to troubleshoot and provide Tier 1 support for market‑leading laptops, mobile device platforms, and their peripherals; basic support of wired and Wi‑Fi networks; strong problem‑solving and communication skills that support working with people of different cultural backgrounds, languag

A leading financial services firm is seeking a Senior Service Desk Analyst for a 12-month contract in London. Key skills include knowledge of video conferencing technology and VDI systems, effective communication, and a strong focus on customer service. Candidates must possess a deep understanding o

A managed services provider in the UK seeks an IT Service Desk professional. Responsibilities include performing backup checks, monitoring alerts, and maintaining customer interactions. The role requires a focus on customer service and the ability to work under pressure.

The role of IT Service Desk Analyst is to provide an outstanding service to colleagues at Forsters, dealing with incidents and requests, escalating as required. Capturing, logging and dealing with calls, emails and self-service actions to the IT Service Desk. The role encompasses both 1st and 2nd li

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations. This position is full-time with a dynamic team focused on innovation and customer satisfaction. The ideal candidate has ex

A leading asset management firm in London seeks a Service Desk Analyst for a 12-month contract. You will be the first point of contact for technical support, addressing a variety of IT issues while delivering exceptional customer service. Your role involves managing incident tickets, providing appli

A Service Desk Analyst is the first point of contact for all users within the organisation who require technical support, working within defined processes to support the timely resolution of user issues. Triage and resolve common IT issues with hardware, software and network connectivity (desktops,

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

This is an exciting entry-level opportunity for individuals with a passion for computing, problem-solving, and a strong desire to build a career in IT. The Wren Insurance Association Limited (Wren), an insurance mutual that provides professional indemnity insurance to architectural practices operati

This full-time position offers competitive compensation and generous benefits, including flexible working arrangements and extensive professional development opportunities. A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. Th

The college promotes equality and diversity within a welcoming community, with benefits including generous holidays and professional development opportunities. A leading sixth form college in the UK is looking for an IT Service Desk Analyst Apprentice to provide first-line technical support and assi

The ideal candidate will contribute to creating safer neighborhoods while maintaining professionalism and integrity. The salary range offered is competitive, ensuring that candidates are appropriately rewarded for their skills. A dedicated law enforcement organization is seeking candidates passionat

A well-respected educational institution in Cambridgeshire seeks a Service Desk Engineer to join their supportive IT team. The role involves providing high-quality IT support across multiple sites, acting as the first point of contact for technical issues. The institution offers a modern IT environm

A leading UK law firm is seeking a motivated Service Desk Analyst to join its IT team. The firm offers a hybrid working model, progressive benefits, and a commitment to diversity and inclusion. The role involves being the first point of contact for IT support, assisting colleagues with requests and

A financial services firm in Greater London is seeking a Junior Service Desk Analyst to provide first-line technical support. Ideal candidates will have foundational IT knowledge and possess strong communication skills, with a desire to learn and develop their technical expertise in a fast-paced env

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients. The company offers competitive salaries, hybrid work options, and robust professional development opportunities.

This position offers a 12-month contract with opportunities for professional growth. The role ensures high-quality customer service by managing technical support and resolving various IT issues. Responsibilities include incident management, application support, user access control, and collaboration

The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices. This position offers a salary of £35,000 and focuses on maintaining effective IT systems with minimal disruptions. Candidates should possess strong knowledge of Microsoft products, exp

A leading IT services provider in Greater London seeks a motivated Junior Service Desk Engineer to provide first-line technical support. This onsite role requires 1–2 years of experience, strong troubleshooting skills, and excellent communication abilities. The successful candidate will be respons

The ideal candidate has over 3 years of experience in end-user technical support across MAC and Windows environments, excels in customer service, and is familiar with desktop imaging and management tools. This crucial role involves ensuring the smooth operation of IT services and delivering high-qua

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

A global manufacturer of advanced composites is seeking an IT Service Desk Technician based in Wollaston, England. In this role, you'll provide first and second-line support for IT incidents and service requests, ensuring smooth operations of systems. Key responsibilities include troubleshooting tec

Junior entry level 1st Line IT Service Desk Analyst. An established client of ours based in Essex are looking to hire a Junior 1st Line Service Desk Engineer. They are looking for someone who is reliable, has a great attitude and a passion for IT.

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team. The company offers a competitive compensation package, employee discounts, and wellness benefits. The role involves being the first point of contact for IT issu

You will manage IT support tickets and assist with a range of technologies, ensuring high customer service levels. Ideal candidates should have ITIL certification, experience in service desk environments, and a customer-first mindset. A professional body in healthcare seeks a Service Desk Support Co

You will be part of a small IT team supporting approximately 2000 end-users across multiple sites. Responsibilities include providing technical support, handling service requests, and managing Active Directory. A staffing agency is seeking a Service Desk Engineer for a 3 month contract in Central Bi

Join a company with a culture of innovation and inclusivity while contributing to the future of the insurance industry. A dynamic insurance company in Greater London is seeking a dedicated IT Support Specialist to manage user support and office IT infrastructure. You will deliver helpdesk support, a

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Collaborate with vendors and mentor 1st and 2nd line colleagues; work closely with other technical specialists in the department. Work on incidents and service requests.

A leading recruitment agency is seeking an IT Service Desk Analyst located in Barrow-in-Furness. The successful candidate will have at least two years of experience in an IT service desk, providing 1st and 2nd line support. Opportunities for mentoring and team leadership are available, and excellent

Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues. A leading technology provider in the financial services sector is seeking a Technical Support Specialist. You will communicate w

A global law firm is seeking an IT Service Desk Analyst to join their team in London. The role involves providing first-class IT support to colleagues internationally, working with various technologies including Microsoft 365 and legal applications. Ideal candidates have at least 12 months of IT sup

The position offers a full-time contract with a competitive salary in an engaging work environment. A technology solutions provider is seeking an IT Service Desk Analyst in Horsham. This role involves supporting and maintaining IT infrastructure, working on new systems, and conducting security activ

A leading professional services firm is looking for a Junior Service Desk Analyst to provide first line technical support. In this role, you will assist end users with common incidents and service requests while adhering to IT standards. Enjoy a dynamic work environment with opportunities for skill

A recruitment agency is seeking a dedicated IT Service Desk professional in the United Kingdom. The ideal candidate should have proven IT support experience and strong knowledge of IT systems. This full-time role involves providing first-line support for IT-related issues, troubleshooting hardware a

A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis. Familiarity with ITIL practices; ITIL Foundation certification required. Experience providing 1st and 2nd line IT Service Desk support in a professional environment.

A global manufacturer of advanced composites seeks an IT Service Desk Technician to serve as the central contact for IT incidents across the Group. The role includes benefits such as a competitive salary, employer pension contributions, and opportunities for volunteering. The position reports to the