It service desk jobs in Liverpool - Page 3Create job alerts

IT Service Desk & Workplace Team Lead. IT Service Desk & Workplace Team Lead. Lead the day-to-day running of the IT Service Desk.

You will manage IT support tickets and assist with a range of technologies, ensuring high customer service levels. Ideal candidates should have ITIL certification, experience in service desk environments, and a customer-first mindset. A professional body in healthcare seeks a Service Desk Support Co

A leading IT services company in Liverpool is looking for an experienced IT Service Desk Analyst. This role is vital as it serves as the first point of contact for all users requiring technical support, facilitating effective resolution of user queries and issues. Responsibilities include logging in

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Hands‑on experience work

Additional benefits include private medical insurance, life assurance, and enhanced maternity and paternity leave. A leading cloud services provider is seeking a Service Desk Engineer to join their team in London. The role focuses on providing excellent customer service while troubleshooting and res

We are a happy and thriving Catholic Sixth Form College committed to equality and diversity, welcoming colleagues from all backgrounds into our community irrespective of their religion or belief, ethnicity, age, gender, gender identity, disability, sexual orientation, marital or pregnancy status. Yo

IT Service Desk / Desktop Support / Technical Support. Follow IT security policies and best practices. Ability to work onsite and provide hands-on support.

A retail company is seeking an IT Service Desk Analyst to provide first-line support for technical issues across its stores and support centre. The role offers an annual salary of £26,000 along with benefits like 30 days annual leave, discounts at affiliated stores, and wellbeing support. Candidate

This role emphasizes communication, problem-solving, and technical understanding, working closely with applications and the service desk team. The position offers a hybrid working pattern, requiring three days on-site each week, and involvement in a shift rota, including occasional Saturdays. A lead

A leading technology solutions provider in the United Kingdom seeks an Onsite Engineer / Service Desk Analyst. Candidates should have strong communication skills, experience in IT support, and familiarity with IT systems. The role involves responding to IT incidents, providing exceptional customer s

A leading digital gaming company is seeking an IT Support Specialist in Greater London to provide first-line IT support and resolve user issues across various channels. This role offers a supportive environment where your skills can flourish and your career can advance, along with comprehensive bene

Are you ready to embark on an exhilarating journey the heart of Technology and Cyber Security support? At Air IT, we’re not just excited about the future – we’re shaping it. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effect

They will champion a customer-led culture, working across IT to help embed and enhance the end-to-end customer experience and will monitor service delivery channels (human, digital, automated and self-service), resolving or escalating issues. The successful candidate will deliver a first-class custo

To deliver 2nd line technical support in a service desk environment supporting multiple clients, acting as an escalation point for other service desk engineers. Log and action all activity within the CRM system following established Service Desk procedures. Answer incoming calls to the Service Desk,

The position offers a competitive benefits package and opportunities for professional development in a fast-paced environment. Ideal candidates will have experience in IT support, knowledge of ITIL processes, and strong communication skills. A leading insurance technology firm in Greater London is s

A leading engineering services company in the UK is seeking an IT Support Engineer to join their Maritime Digital Delivery Service in Portsmouth. The work is predominantly onsite, with potential for remote flexibility depending on workload. A full UK driving licence is mandatory, and experience with

A leading software company in Telford seeks a Service Desk Engineer to provide IT support and helpdesk services. Ideal candidates will have customer service skills and a keen interest in IT. Full training is provided, and applicants can expect a supportive team environment and opportunities for care

A leading mobile industry association in Greater London seeks a Service Desk Analyst. The role requires a self-motivated individual with proven IT support experience, exceptional communication skills, and technical knowledge of laptops and mobile devices. As part of a global team, you'll manage firs

Ability to troubleshoot and provide Tier 1 support for market‑leading laptops, mobile device platforms, and their peripherals; basic support of wired and Wi‑Fi networks; strong problem‑solving and communication skills that support working with people of different cultural backgrounds, languag

A leading financial services firm is seeking a Senior Service Desk Analyst for a 12-month contract in London. Key skills include knowledge of video conferencing technology and VDI systems, effective communication, and a strong focus on customer service. Candidates must possess a deep understanding o

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations. This position is full-time with a dynamic team focused on innovation and customer satisfaction. The ideal candidate has ex

A leading asset management firm in London seeks a Service Desk Analyst for a 12-month contract. You will be the first point of contact for technical support, addressing a variety of IT issues while delivering exceptional customer service. Your role involves managing incident tickets, providing appli

This full-time position offers competitive compensation and generous benefits, including flexible working arrangements and extensive professional development opportunities. A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. Th

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team. The ideal candidate will contribute to creating safer neighborhoods while maintaining professionalism and integrity. The salary range offered is competitive, ensuring that candidates

A leading UK law firm is seeking a motivated Service Desk Analyst to join its IT team. The firm offers a hybrid working model, progressive benefits, and a commitment to diversity and inclusion. The role involves being the first point of contact for IT support, assisting colleagues with requests and

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients. The company offers competitive salaries, hybrid work options, and robust professional development opportunities.

The ideal candidate has over 3 years of experience in end-user technical support across MAC and Windows environments, excels in customer service, and is familiar with desktop imaging and management tools. This crucial role involves ensuring the smooth operation of IT services and delivering high-qua

A managed services provider in the UK seeks an IT Service Desk professional. The role requires a focus on customer service and the ability to work under pressure. Responsibilities include performing backup checks, monitoring alerts, and maintaining customer interactions.

Triage and resolve common IT issues with hardware, software and network connectivity (desktops, laptops, printers, operating systems, applications). A Service Desk Analyst is the first point of contact for all users within the organisation who require technical support, working within defined proces

A leading fashion retail brand is looking for an IT Service Desk Engineer to provide essential 1st and 2nd level support for retail operations.

You will help maintain IT documentation, deliver high-quality service, and collaborate with global IT teams to enhance support processes. Candidates should have a strong background in customer service and technical troubleshooting, ideally within a healthcare context. In this role, you’ll provide

A leading IT consultancy in Greater London is seeking a Service Desk Analyst to provide first line support in an ITIL-aligned environment. The position offers professional growth, wellness support, and competitive benefits including a discretionary bonus, private medical insurance, and life assuranc

Capturing, logging and dealing with calls, emails and self-service actions to the IT Service Desk. The role of IT Service Desk Analyst is to provide an outstanding service to colleagues at Forsters, dealing with incidents and requests, escalating as required. Main Duties & Responsibilities.

A managed services provider is looking for an experienced IT Support Engineer / 1st Line Technical Support Service Desk Analyst to join their office-based team in Bristol. The position offers competitive salary, benefits, and clear opportunities for career progression. This role requires proficiency

A leading recruitment agency is seeking an experienced Desktop Engineer for a Further Education College in West Yorkshire. This full-time permanent role involves providing first point of contact technical support to staff and students, managing small IT projects, and maintaining IT equipment. This r

This role involves assisting end users with common incidents and IT service requests, focusing on customer experience and technical skill development. A business management firm based in the Greater London area is looking for a Junior Service Desk Analyst to provide first line technical support. Opp

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imaging hardware, swapping devices, and counting IT hardware inventory. Hands‑on experience workin

A technology service provider in the UK is seeking an experienced professional for the Service Desk role. This position involves managing incidents and service requests with a focus on customer satisfaction. The ideal candidate will have ITIL knowledge, technical troubleshooting skills, and a passio

Experience in a service desk, help desk, or IT support environment. Comfortable working with Microsoft Office applications and familiar with common IT tools and environments. Familiarity with ITIL principles or incident/change management processes.

This is an exciting entry-level opportunity for individuals with a passion for computing, problem-solving, and a strong desire to build a career in IT. Accurately log, categorise and prioritise IT support cases in accordance with best practice. Reliable and punctual – demonstrates consistent punct

Strong customer service skills and adaptability are key, along with knowledge in using tools like ServiceNow and Active Directory. A leading utilities provider in the Sussex area seeks a Service Desk Analyst for a temporary role of 6 months. You will support users through various communication metho

The college promotes equality and diversity within a welcoming community, with benefits including generous holidays and professional development opportunities. A leading sixth form college in the UK is looking for an IT Service Desk Analyst Apprentice to provide first-line technical support and assi

A well-respected educational institution in Cambridgeshire seeks a Service Desk Engineer to join their supportive IT team. The institution offers a modern IT environment and values work-life balance, providing a fantastic opportunity for professional development. The role involves providing high-qua

A financial services firm in Greater London is seeking a Junior Service Desk Analyst to provide first-line technical support. Ideal candidates will have foundational IT knowledge and possess strong communication skills, with a desire to learn and develop their technical expertise in a fast-paced env

The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices. This position offers a salary of £35,000 and focuses on maintaining effective IT systems with minimal disruptions. A leading recruitment firm seeks an experienced Desktop Support Engin

A leading IT services provider in Greater London seeks a motivated Junior Service Desk Engineer to provide first-line technical support. This onsite role requires 1–2 years of experience, strong troubleshooting skills, and excellent communication abilities. The successful candidate will be respons