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We are looking for an Assistant Duty Manager to assist with the team at a well established restaurant/hotel/establishment based just outside Cambridge. You will oversee the F&B, hotel and on-site facilities and report into the management team. About the position • Impliment training and development for the team • Meet company targets • Manage the team and operations across multiple business functions • Develop team members and assist with hiring • Maximise revenue • Support the different teams across the business The successful candidate • Previous experience in an assistant management role within hospitality • Ability to support and motivate a team • Outstanding customer service and attention to detail • Strong commercial awareness What's in it for You: * Salary up to £35,000 * Generous food & drink discounts across the group * Career development with a growing hospitality brand * Supportive management and a friendly team. If you're a guest-focused manager looking for the chance to grow with a leading hospitality company, then please apply with your CV today

An exciting opportunity has arisen to work for our client Marshall Land Systems at Cambridge Airport within their busy HR team. The jobholder will work as part of a small and supportive team in dealing with HR and administration tasks. You will deliver effective and efficient HR support, answering first line queries from managers and employees on HR policies and processes, accurately processing HR transactions, and administering assigned HR processes and programs that support the employee experience. Key duties will involve: - Effectively answer queries from employees and managers in a timely manner, including first level queries on people policy and processes, escalating queries as required - Process various transactions in Workday in an accurate and timely manner - Issue offer letters, contracts of employment and employment changes - Provide accurate data to various stakeholders for related activities in the employee lifecycle including those related to onboarding, security vetting, and payroll to ensure processes run effectively - Administer the onboarding and induction process to collect all data required for new employees and communicate first day instructions to new starters (including employee induction checklists, new employee paperwork, etc.) - Administer the process for leavers including ensuring the transaction is completed in Workday, raising the employee exit checklist, and communicating with stakeholders (e.g. IT and Security) - Complete employment verifications and provide the details to the Security team - Enter employee data and administer changes to employee details on the HR Information System accurately - Work with excel to check/analyse data and provide reports to the HR Team - Keep HR records and files up to date and upload documents to employee records for the HR team ensure the storage of all documentation complies with legislation and company policy - Responsible for benefits administration including enrolling new plan members, processing plan member changes, removing plan members, and answering general queries about the benefits plan and coverages - Responsible for the administration of the retirement savings plan (RRSP) including connecting new employees with the provider for initial set-up, providing plan information to employees, obtaining the required documentation and providing it to payroll, and de-grouping leavers from the plan - Offer exceptional customer service, supporting where you can or referring to others within the HR team as required - Administer the Long Service Award Program - Arrange meetings and organize hospitality for stakeholders, as required - Other duties as assigned by the HR Service Delivery Manager. Skills/Experience required; - The successful applicant will have experience working in an administrative or customer facing role where service, accuracy and discretion is of paramount importance experience in an HR role is an asset. - Demonstrable proficiency in Microsoft Office Suite, especially Word, Excel and Outlook. Experience of being able to mail merge is essential. - Knowledge of HR systems is desirable but not essential. - You will be pro-active, with strong interpersonal skills and the confidence to interact with employees and managers and be a good multi-tasker. - You will have the ability to provide accurate and efficient service under time pressure. - Strong attention to detail is essential - Skilled in organizing tasks and establishing priorities - The ability to effectively manage sensitive and confidential data and information, ensuring confidentiality is maintained - Excellent communication skills with the ability to engage a variety of audiences: fluent written and oral English is mandatory. - Must be eligible to meet the requirements of export control regulations and security regulations, including the Canadian Controlled Goods Program and Canadian government security requirements. Morson is acting as an employment business in relation to the vacancy. Administration; filing; e-filing; GDPR; secretarial; data entry; data input; Excel; Word; Outlook; Access; MS Office; booking system; business support; database management; diary management; minute taking; document control; HR administrator; Confidential; document management; mail merge

Manage a Cambridge Life Science Landmark Location: Cambridge | Salary: £45,000 – £55,000 + Benefits Cambridge isn't just a university city; it’s the engine room of global life sciences. From the sequencing of the first genome to the latest breakthroughs in AI-driven drug discovery, this city demands infrastructure that never sleeps and never fails. We are looking for a Building Manager to take the reins of a brand-new, high-spec life sciences facility. This isn't a standard office block. This is a technically complex environment housing GMP manufacturing, high-containment laboratories, and the bright minds of the UK's most innovative R&D firms. You won’t just be "managing a building"—you will be the operational backbone of scientific discovery, ensuring that years of research are protected by a flawless environment. When a BMS alert pings or a gas system needs attention, you’re the one ensuring that years of scientific work remain protected. Own the Launch: You’ll be on-site from day one, overseeing the transition from construction to a live, breathing science hub. Support the Science: Act as the face of the building for world-class tenants, helping them navigate complex fit-outs and specialized waste streams. The Technical Edge: From advanced air handling units to 24/7 security and logistics, you’ll lead the service partners that keep this ecosystem thriving. You likely already operate within Cambridge’s "Knowledge Economy" or a similar regulated environment. You understand that "Facility Management" in a lab is about reliability and continuity, not just aesthetics. You are comfortable managing complex MEP (Mechanical, Electrical, Plumbing) systems. You’ve got the diplomacy to handle C-suite scientists and the "boots on the ground" grit to manage contractors during a busy fit-out phase. NEBOSH or IOSH? Ideally. But your real-world experience in technically demanding buildings is what matters most. Why apply through me? The Cambridge recruitment market is crowded, but experience matters. I’ve been a specialist recruiter in this region for over 25 years. I don’t just "send CVs." I have worked closely with several members of this client’s senior leadership team in the past and understand the internal culture and the specific project nuances of this new site. By applying through an independent specialist, you get: Direct Insight and a deep dive into the project's long-term roadmap that you won't find on a standard job board. Detailed briefing on the interview panel’s expectations and the building’s unique technical quirks. Your profile won't get lost in a portal; it goes directly to the decision-makers I've known for years. The Cambridge cluster is growing. Be at the heart of its newest chapter. Apply in Confidence To protect the niche nature of this project, full details of the site and the global specialist behind it will be shared upon a successful initial screening call. Contact Andrew Childerley for a confidential discussion at (url removed)

Salary: Competitive Hours: 40 hours per week, Monday to Friday, 8am to 5pm. Location: Adcock Cambridge Contract: Full time, permanent We are looking for an experienced Air Conditioning Installation Engineer to be based at our?Cambridge?branch. What could you learn? We have our own, bespoke City and Guilds accredited training centre. Last year, we delivered training to 117 engineers on service and maintenance, commissioning, brazing, refrigeration, water chillers, and more. We believe strongly in providing training for our employees and courses are constantly reviewed and developed, allowing us to stay up to date with current technology and ways of working. Whatyou'llbe doing The installation engineer willbe responsible forthe installation and commissioning of a wide range of air conditioning units at a very wide variety of sites. The installation engineer will work closely with the project manager to ensure that all equipment is installed to the customers specification at the highest possible quality and level of service. This is a mobile role which involves travelling around Suffolk and further afield throughout the UK. What we offer A generous basic wage plus overtime. Excellent training opportunities 25 days holiday per annum, plus bank holidays, increasing with service. Pension Scheme Working hours are 40 hours per week, plus overtime. What do you need to have? Must have a solid working knowledge as an air conditioning installation engineer. Must have proven experience installing and commissioning equipment for a wide variety of commercial and industrial clients including retail, manufacturing, food production and more. Must hold Refrigerant handling C&G2079 or equivalent. Must show excellent organisation,communicationand prioritisation skills. The ideal candidate will show outstanding customer service skills with the ability to translate technical jargon into understandable language for the client. A full, valid UK driving licence is essential. Due to the safeguarding requirements of our customers, many of whom are schools or hospitals, we complete confidential criminal record checks on all roles that attend customer sites. If you are successful, you willbe requiredto complete an advanced DBS check with a barred lists check. We strictly follow the DBS code of practice andcomply withthe Rehabilitation of Offenders Act 1974. NEXT STEPS Ifyoureready to join our team, simply click apply and complete the short application process. We are an Equal Opportunities Employer. We encourage applicants from every background to apply for our vacancies. Ifyouvegot what it takes, then we want to hear from you! You may have experience in the following:Air Conditioning Installation Engineer, AC Installer, HVAC Engineer, HVAC Installation Engineer, Refrigeration Engineer, Cooling Systems Engineer, Air Conditioning Technician, HVAC Technician, AC Commissioning Engineer, Mechanical Building Services Engineer REF-227 478 TPBN1_UKTJ

Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, were on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna We are on the search for our next Guest Services Manager - Night to work with our Guest Services Hosts and the wider team across our public areas, lobby, reception and R&B spaces. Embrace the high-paced, evolving environment with enthusiasm and curiosity. At Wilde , were not just an aparthotel group: we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde. Benefits: Flexible working patterns Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals Discounted rates for overnight stays for you, and your family and friends Refer and earn scheme - earn up to £/€550 Education Support to help you foster new skills Volunteer days: 2 paid volunteer days per year EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP) We would love you to have: 2+ years experience in a similar role, ideally within the lifestyle hotel or hospitality sector is required Knowledge of Front Office operations Some previous F&B/Barista experience is preferred but training can be provided What you can do for us: Endless Opportunities in One Space: Whether youre welcoming guests or crafting the perfect cocktail, you'll thrive in our dynamic lobby, bar, and host stand. It's about maintaining a fun, fresh, and fast-paced environment while communicating with multiple departments and delivering excellent service. Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flairbecome the face of Wilde and represent us with pride. Make a Lasting Impact: Confidence is key! Master communication and teamwork to create memorable experiences for every guest that walks through our doors. Stay Driven, Stay Motivated: Strive for excellence every dayset ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success. Exemplify Excellence at All Times: From the moment guests arrive, greet them warmly and with a smile, ensuring they feel welcome and at home. Understand Your Guests: Commit to learning the preferences and needs of our guests to provide personalised, thoughtful service that leaves a lasting impression. Set the Mood: Youre responsible for creating the perfect atmospherewhether adjusting the lighting, lifting the volume, or ensuring everything is pristine. You understand that the little details matter. Master Every Shift: Whether you're opening, swinging, or closing, youre in controlkeeping operations seamless and collaborating with your team to ensure nothing is overlooked, including health & safety and complaints management Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success. Lead with Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team. Engage with the Community : Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission. Start your Wilde journey today! Take the leap and click "apply" now! TPBN1_UKCT

You're ready to take on a role where the quality of your team's delivery shapes the experience of every customer we work with. As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You'll bring structure, clarity and accountability to a fast moving, purpose driven business. BASIC SALARY: £50,000 - £60,000 BENEFITS: · Discretionary bonus (annual and circa 5%) · Full travel expenses · 4% Pension · 23.5 Holidays + Birthday · Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? · A mission that feels meaningful (sustainability) · A business growing fast enough to create opportunity, not so fast that it's chaos · The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability This isn't just about maintaining service - it's about raising the bar across the entire lifecycle of customer work. Building on solid foundations and step into a role with genuine influence. Service delivery sits at the heart of our business, linking engineering, transport, logistics, sales, finance and the customer. You'll work closely with stakeholders across the business, ensuring operational excellence is matched with clear communication and a customerfirst mindset. You'll have the autonomy to create processes that scale and the opportunity to shape a function that will grow significantly as we continue to expand. KEY RESPONSBILITIES: Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability Working closely with the Group Operations Director, you will: · Lead the Service Delivery function, setting the tone for quality, ownership and continuous improvement. · Raise the bar, creating consistent, high quality service delivery across all service lines. · Drive improvement by embedding scalable processes, KPIs and SLAs to support strong, predictable performance. · Shape and grow a team developing people, growing capability and defining what excellent service looks like. · Make an impact helping customers achieve sustainability outcomes while improving their end-of-life technology processes. PERSON SPECIFICATION: Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability You'll be joining at a pivotal moment. Growth is accelerating, and you'll help shape how we scale effectively. To be successful, you'll demonstrate: · A proven track record in creating and implementing customer journey process and procedures (most likely within a production/manufacturing environment). · Strong service delivery or customer service leadership background. · Experience leading, developing and managing teams. · Direct experience of structured project management (Prince2 or similar). · Strong Excel skills (V Lookup, pivot tables etc) Behaviours : · A "one team" mentality with a positive mindset and a cando attitude. · Selfaware, open to personal development and coaching others. · Approachable, supportive leadership style with strong sense of discipline and accountability. THE COMPANY: Involved and centre at the forefront of the recycling and sustainability world, we are a multi-site business (2 locations) which has gone from strength to strength, our customers include major household names from iconic financial institutions, telecomms to the MOD. We are a dedicated passionate team of c100 focused staff who consistently deliver to our clients' high expectations. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18437, Wallace Hind Selection

Job Title: Trainer/Assessor – Engineering Department: Work Based Learning Area: Engineering, Science & Computing Reporting To: WBL Manager Location: Cambridge Are you passionate about developing the next generation of engineers? Do you enjoy coaching, mentoring, and working closely with employers? Are you driven to support learners to achieve their full potential? If so, this could be the ideal opportunity for you. About the Role We are seeking a motivated Trainer/Assessor – Engineering to manage a caseload of apprentices, supporting them to successfully complete their programmes in a timely manner. You will play a key role in delivering high-quality training, building strong employer relationships, and guiding learners through every stage of their apprenticeship journey. Key Responsibilities Manage and support a caseload of learners through coaching, mentoring, and assessment Deliver training and carry out regular progress reviews with learners and employers Act as the main point of contact for employers, building strong working relationships Plan and deliver training to develop learners’ knowledge, skills, and behaviours (KSBs) Prepare learners for assessment, gateway, and End-Point Assessment (EPA) Maintain accurate records and ensure all compliance and administrative requirements are met Support learners’ wider development, including English, Maths, and employability skills Ensure all activity meets awarding body standards and college policies The Ideal Candidate Will Have: Level 3 qualification in a relevant Engineering discipline TAQA / A1 Assessor qualification (or equivalent) Experience in training, assessing, or mentoring apprentices (desirable) Strong industry knowledge and employer engagement skills Excellent organisation, communication, and IT skills Commitment to safeguarding, equality, and professional standards What You Can Expect in Return A dedicated team of consultants available 24/7 to support you through the onboarding process= Access to CPD courses and certificates via the My-Progression channel Market-leading rates of pay TeacherActive Referral Scheme – receive up to £100 when you refer a friend (Terms and Conditions apply) PAYE payment structure – no hidden admin charges Apply Now If you’re ready to support and inspire engineering apprentices to succeed, we’d love to hear from you. Click ‘APPLY NOW’ to be considered. EMAIL: Call: (phone number removed) All applicants will be contacted to discuss suitability and then invited to register with TeacherActive. Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment. TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPI‘s and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own product knowledge and awareness of competitor activity Build strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit status Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales Handle incoming calls and customer enquiries within KPI’s, using the approved greeting Ensure the proper and accurate use of all systems to search and order parts Complete all required documentation accurately and promptly Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel A passion for the automotive industry

Company Description Salary up to £42,000 Holroyd Howe is one of the UKs leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school. Can you commit to feeding hungry tummies as well as hungry minds? We serve more than just a meal in our kitchens, so are you the exceptional Chef Manager were looking for? If you are looking for an employer that will invest in you and develop your career further, then look no further and apply! Job Description The essential ingredient at the heart of our business is our people so we are searching for an experienced Chef Manager with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings. As a Chef Manager you will As well as having an excellent presentation, organisational and communication skills, you will be able to demonstrate a real passion for food & service and possess bags of enthusiasm. Qualifications Have worked in a similar environment at a management level Be a proven, hands-on leader, able to invest in your team and their development Be naturally outgoing and vibrant, display a real passion for food and customer service Have excellent Health & Safety knowledge Be financially astute and have strong IT literacy Be innovative and creative and driven by excellence Stay up to date with current food trends Additional Information There are many advantages to working for us and we provide our employees with bespoke benefits which include: Free meals whilst at work Career development opportunities HIT Apprenticeships for all experience levels Reward & recognition schemes People awards to celebrate our employees Work/life balance Employee Benefits Platform Employee Assistance Program Recommend a friend scheme Company sick pay scheme Prestigious working environments Team events scheduled throughout the year 28 Prorated Holiday days inclusive of bank holidays Pension scheme Competitive salary We invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles. We have outstanding teams of experienced professionals who tailor our catering service provision specifically to suit children, of all ages, meeting the bespoke requirements of our clients. Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences. This appointment is offered on the return of satisfactory professional references. TPBN1_UKCT

Position: Electrical Testing Supervisor Location: Cambridge Modern, State-of-the-Art Building Hours: Monday to Friday, 8:00am 5:00pm Salary: £46,000 per annum Employer: Leading FM Service Provider An excellent opportunity has arisen for an experienced Electrical Testing Supervisor to join a leading Facilities Management service provider, working within a modern, high-spec building in Cambridge. This is a key role within the onsite team, responsible for overseeing electrical testing, compliance, and maintenance activities while supporting operational delivery and contract standards. The Role Overview As the Electrical Testing Supervisor, you will undertake essential Group 1 & 2 electrical testing, carry out remedial works, and support general maintenance activities across the site. There is scope to expand into fixed wire and RCD testing, offering further technical development. You will work closely with the Electrical Operations Manager and wider operational team to ensure full compliance and safe system performance within a 24-hour operational environment. What youll do: Undertake Group 1 & 2 electrical testing and complete remedial works as required Carry out planned preventative maintenance (PPMs) Perform safety checks and testing following maintenance tasks, ensuring accurate documentation Liaise with the Electrical Operations Manager regarding plant or equipment failures Source materials, spares, and specialist services where required Support contract compliance and operational performance Adhere to all company policies and health & safety procedures What youll bring to the role: Recognised time-served electrical apprenticeship (Contracting or Maintenance background) Level 3 Electrical Installations qualification IET / BS7671:2022 A2 (18th Edition) qualification AM2 qualification C&G 2391 / 2394 & 2395 (Inspection, Testing & Certification) CSCS Safety Passport (or equivalent) Strong working knowledge of current electrical legislation, standards, and regulations Experience working within 24-hour operational environments Excellent communication and interpersonal skills Basic IT competency (training provided for reporting systems) Whats on offer: £46,000 basic salary Opportunity to expand into fixed wire and RCD testing Exposure to a high-quality, modern commercial facility Long-term stability with a leading FM provider This is a fantastic opportunity for a qualified Electrical Testing professional seeking a stable, days-based supervisory role within a premium commercial environment. TPBN1_UKTJ

Programme Manager Salary: £60,400 - £80,800 plus benefits Location: Cambridge, UK – Hybrid (40-60% on site) Contract: Fixed Term until 31st August 2027 Hours: Full time (35 hours a week) Are you an experienced programme manager who thrives on making complex change happen in a matrix organisation? We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. We are looking for a Programme Manager to play a key role in delivering high profile and complex programmes. This is an opportunity to work at the heart of change, shaping how we deliver value across Academic publishing while pursuing your potential in a purpose‑driven organisation. About the role The Programme Manager is responsible for scoping, defining, planning, controlling and delivering assigned programmes to agreed quality, cost and time parameters. You will manage complex and/or high profile programmes, ensuring strong stakeholder engagement, effective governance, and alignment with portfolio standards while applying sound judgement and a strategic mindset to achieve optimal outcomes. Additional responsibilities and accountabilities include: • Building and maintaining strong relationships with senior stakeholders to ensure delivery of strategic outcomes and realisation of programme benefits., • Planning, executing, monitoring, controlling and closing programmes in line with agreed methodologies and Portfolio Office standards., • Identifying and actively managing risks, assumptions, dependencies and critical paths, developing contingency plans and resolving issues proactively., • Owning the development and approval of key programme artefacts, including business cases, benefits realisation plans, communication plans, and programme closure documentation., • Reporting programme progress through agreed governance channels, including highlight reports and end‑stage assessments., • Resolving issues, managing conflict, and driving progress across multiple workstreams., • Representing programmes in governance and assurance forums and working closely with Technology, Procurement, Legal, Finance and other shared service teams. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You You will bring: • Demonstrable experience delivering complex programmes to schedule in a matrix environment., • Experience of successful technology programme delivery in Agile and Waterfall contexts., • Strong capability (evidenced by a project management qualification) in programme planning, governance, risk, financial and dependency management., • Excellent stakeholder management skills, with the ability to influence, challenge and build sustained engagement at all levels., • Problem solving abilities. You love anticipating and solving problems, coaching teams to find solutions and stay on track. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: • Experience of delivering programmes in a publishing context For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: • 28 days annual leave plus bank holidays, • Private medical and Permanent Health Insurance, • Discretionary annual bonus, • Group personal pension scheme, • Life assurance up to 4 x annual salary, • Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 12th April 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place end of April / early May. If you are shortlisted and progressed through the stages, you can expect: • First stage virtual interview via MS Teams., • Final stage interview: in-person at our offices in Cambridge. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities

Welcome to Wilde Cambridge, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, were on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna We are on the search for our next Chef de Partie to help us create a truly amazing Wilde experience for our guests. At Wilde our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde. Benefits: Paid family leave (>1 year of service) Flexible working patterns Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals Discounted rates for overnight stays for you, your family and friends Refer and earn scheme - earn up to £/€550 Cycle to work scheme- to support a healthy lifestyle and our planet Education Support to help you foster new skills Volunteer days: 2 paid volunteer days per year Support for you and your family when you need it with our Employee Assistance Program (EAP) An extra day off to celebrate your birthday We would love you to have: Passionate and knowledgeable Cook, capable of working alone or as part of a small kitchen team. Ideally you will have 2+ years of relevant experience. Good collaboration skills are essential as part of the wider Wilde team. Pay / Hours: 5 days per week, £28,000 per annum plus additional Tronc. What you can do for us: Assist the Senior Cook with the execution of our all-day dining menu;- with a focus on high quality, health conscious and locally sourced produce to delight our guests, whether they be staying with us, or popping in to meet with their friends, family or colleagues. Work as part of the small kitchen team, assisting the Senior Cook with maintaining food costs and inventory, organising tastings with support from our culinary consultant, ensuring high standards of guest service and safety, supporting team learning and development, compliance, P&L management, and supporting the General Manager to deliver an exceptional guest experience. Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flairbecome the face of Wilde and represent us with pride. Stay Driven, Stay Motivated: Strive for excellence every dayset ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success. Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success. Show Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team. Engage with the Community: Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission Start your Wilde journey today! Take the leap and click "apply" now! TPBN1_UKCT

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, an

As IT Service Manager, you will act as the primary point of contact for internal stakeholders on all IT service-related matters, building strong relationships and ensuring a high level of customer satisfaction. Youll also support service transition activities, ensuring new or updated services are su

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. You will be responsible for the day

Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service i. Basingstoke (At least 4 days onsite per week).

Based within IT Operations, our Service Operations Design and Transition teams work closely together to shape the Service Managemen. Are you passionate about Service Management, particularly ITIL Service Design?. We're hiring an IT Service Design Manager.

Our Service Managers have the overall responsibility for successful service delivery, managing service margin, and ensuring service level adherence. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual or

Typical Accountabilities: Operational Delivery * Oversee day-to-day on-site operations across EMEA & APAC sites, ensuring consistent service delivery in line with agreed standards* Monitor site performance, risks, and issues, coordinating appropriate actions to maintain service quality and reliabili

IT Service ManagerPosition: Service ManagerLocation: Ringwood, Hampshire + Hybrid home workingSalary: £30 - £33k DOE + Benefits + Company Profit ShareHours: 37. The RoleAs a Service Manager, you will be part of an established service management team responsible for the day to day operation of our

The role will provide senior leadership and governance across the organisation’s IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. As the senior governance lead for Service Delivery, the role also provides strategic continuity by

The Senior ITService Delivery Manager oversees a number of key functions within the IT department that enables the delivery of a high quality service to end users, ensuring that Service Support and Service Delivery processes are in place to meet business needs. Maintain a high performing IT Service

A reputable recruitment agency is seeking a Service Manager to lead service delivery in a complex ICT environment in Exeter. This hybrid role requires strong ITIL-aligned governance skills and the ability to manage service performance and stakeholder engagement. Flexible working is required for two

A leading IT support services provider in the UK seeks an IT Service Delivery Manager to join their service management team. The position offers a competitive salary, company profit share, and hybrid working arrangements. The ideal candidate will have over three years of experience in service delive

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. You'll make s

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

The ideal candidate will have a strong background in IT service management, with practical experience in ITIL and ServiceNow. A leading recruitment agency is seeking a Senior IT Service Manager to join a prestigious legal firm in London on a permanent basis. This role involves overseeing the deliver

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. Experience in Service Delivery or IT Service Ma

Senior Legal IT Recruitment Consultant (Delivering high calibre IT talent to leading law firms on permanent and interim bases) - IT Service Manager. Strong background in IT Service Management with deep understanding of ITSM tools and frameworks. A fantastic opportunity has arisen for an IT Service M

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. The position offers a competitive salary of GBP50,000 – GBP55,000 plus benefits in a collaborative environment. This role involves managing a team of 6 technicians while enh

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. IT Operations Service Delivery Manager. We’re working with a leading organisation who are transforming the way they deliver IT services across the

It would suit someone who has operated across multiple platforms and can balance operational stability with continuous service improvement. The role is focused on leading service delivery across a complex ICT environment, with ownership of service performance, process maturity, and stakeholder engag

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

A leading pub and brewery company seeks an IT Service Desk Manager to lead exceptional technology support, ensuring smooth operations. Benefits include competitive salary, extensive training, and discounts on the company’s offerings. The role demands strong leadership of 1st and 2nd line teams, ex

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. This role involves coordinating t

Proven experience as an IT Service Manager or in a similar IT service management role. Monitoring service performance and implementing strategies for optimizing IT operations. Ensuring IT services are delivered in accordance with SLAs, KPIs, and industry best practices.

As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous improvement across our service operation. Experience working with service desk as a Team Manager tools and managing esc

Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. Reporting to the Head of Technology Governance, the IT Service Continuity Manager is responsible for en

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. You will work closely with the European IT Director, senior stakeholders and business partners to e

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

A leading technology services company is looking for a skilled Service Transition & Project Manager in Greater London to oversee IT project delivery and transition activities. This role requires 8-10 years of relevant experience and provides a flexible work environment along with a comprehensive ben

A prominent recruitment agency is seeking a ServiceNow Product Manager in the UK to enhance collaboration between technology teams in a banking environment. The role involves optimizing IT service management processes, utilizing ServiceNow expertise for solution design, and leading cross-functional

This role offers opportunities to engage with various stakeholders during critical transitions. A leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. The successful candidate will manage people-related transition activities, includin

A leading hospitality company in the UK is seeking an experienced IT Service Desk Manager to lead their team while providing top-tier IT support. Responsibilities include driving service performance, overseeing incident management, and continuous improvement, while fostering relationships across tea

This role requires leading the transformation of the IT organization to align with ITIL best practices, overseeing IT operations across Europe, and establishing a robust IT Service Management framework. The ideal candidate will have over 8 years of experience in IT Service Delivery and a strong back