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THE COMPANY With offices in Brighton and Skopje, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands. Sopro revolutionised prospecting when we started ten years ago, and we continue to operate at the cutting edge. Our technology, data, processes and people mean there’s nothing quite like Sopro. We’ve evolved from our initial focus on email prospecting, and we now offer a fully managed, totally synchronised, sales engagement service. Our relentless focus on innovation makes it an exciting time for our clients, and our staff. Sopro is committed to providing an inclusive, rewarding and fun place to work, and in 2021 won Best Place to Work at the UK Business Awards. THE ROLE Within the Finance department, we’re looking for a Head of Finance (12-month maternity-leave cover) who will steer our group’s financial strategy end-to-end - partnering with the CEO and senior leadership, delivering crystal-clear reporting and analysis, safeguarding cashflow, and empowering a high-performing finance team to drive smart, scalable growth. KEY RESPONSIBILITIES • Partner with the CEO and SMT to provide financial insight and support decision-making, • Preparation of the consolidated monthly group management accounts, • Monthly P&L reporting, with commentary and variance analysis to facilitate understanding by the owners & SMT on group performance, • Maintain forecasts and weekly/monthly KPI reporting, • Oversee payroll, VAT returns, month end journals, accounts payable and accounts receivable, • Responsible for the monthly sales commissions, • Lead cost control initiatives and identify opportunities for operational efficiencies, • Overseeing annual statutory reporting, including liaising with external advisors, • Treasury and cashflow management, reporting and forecasting, • Financial analysis to aid key commercial decision making across areas such as recruitment, marketing & IT spend, • Maintain a high level of financial procedures and controls whilst ensuring compliance with statutory, regulatory and tax requirements, • Manage & support the finance team as well as representing finance at internal meetings, whilst helping to approve financial literacy across departments, • Lead by example to develop an environment of trust, maturity and positivity within the workplace, ensuring a motivated and happy team ABOUT YOU 5+ years post qualification experience (ACA, ACCA, CIMA) Strong understanding of financial reporting standards, management accounting, and cash flow forecasting Proficient with financial software (ideally Xero) and strong excel/ data analysis skills Excellent communication and team leadership skills Experience in SMEs, ideally with exposure to scaling businesses or private equity environments Self-starter with ability to improve existing processes ABOUT US We’re the people behind the prospects. For all the clever tech, what makes the Sopro service stand out is the people. As we like to tell our clients, we’re a team not a tool. Our values permeate Sopro Group through our behaviours, not only as people but across the business. We invest in our people, their development, our products and our working environment. We are ambitious, not only as a business but by encouraging passionate and imaginative collaboration. We are people who are proud of our identity and celebrate each other’s successes, whilst giving back to our local communities. We are open and transparent, with our clients and our people – each team member has a voice, and we ensure it is heard! WHAT WE OFFER At Sopro we invest in our people – they are what makes our company great and we work hard to make sure that everyone feels like a valued member of the team. Some of the perks we offer: Career progression plan – Well-structured career progression path supported by regular 360-degree feedback. Company profit sharing – We believe in sharing in our success, as such we’ll reward your loyalty by sharing 10% of the company’s net profit with employees. 25 Days Annual leave - We recognise that annual leave goes way beyond being a ‘perk’, it’s a health and wellbeing essential, which is why we offer 25 days annual leave plus bank holidays. 25 days not right for you? You also have the option to buy/sell holiday. Health Cash Plan (reclaim costs for dental, physiotherapy, osteopathy and optical care) A range of tax-efficient salary sacrifice schemes including, electric vehicles, Cycle2Work, childcare and groceries Financial wellbeing platform - access to financial advisors and a range of retail discounts Learning and Development – A learning platform to encourage you in personal and professional growth additionally supported by mentorship, external training, and certification when needed. Hybrid working - 3 days from home, 2 days in the office, and if you want to come every day – you surely can! Wellbeing package adapted to the needs of our people. Regular sports, social activities, and lots of healthy snacks. Your work matters – We have an open door policy and value your opinion. Ideas are heard and genuinely considered. Your application has been successfully submitted! _

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. Tesco Media and Insight Platform is a partnership between Tesco, the UK’s largest grocery retailer, and dunnhumby, a global leader in Customer Data Science. Together, we always put the customer first. Fuelled by data from over 23 million Clubcard holders, our closed-loop measurement helps you understand consumer behaviour and ensures that every pound of your advertising budget is spent targeting the right customer, at the right time, with the right message across the full marketing funnel. We're here to help brands Shape What Britain Buys. We’re looking for a talented Media Sales Support Associate who expects more from their career. Sitting within the Sales team, this role will help develop effective media plans for advertiser clients. You’ll get to support the most relevant client engagement strategies & solutions aimed at growing retailer loyalty and build brand value. You will be supporting an SMB sales team responsible for meeting and exceeding commercial targets, driving the Tesco Media proposition and product adoption working with multiple stakeholders. The right candidate will play a role in growing our self-serve strategy & digital first approach. The successful candidate will join our growing, Growth & Emerging team, and work with world class and passionate people in a supporting capacity to deliver a digital first strategy that creates measurable value for customers, advertisers & Tesco Media. What you’ll be working on • Assist with the management and development of client engagement strategies to maximise participation and value creation via our portfolio of established Media solutions., • Collaborate with internal and external teams to provide input into helping shape and launch emerging solutions., • Support client engagement (as assigned) to achieve business objectives with a customer focus., • Utilise dunnhumby insights to ensure recommended plan components support retailer customer strategies and build brand/customer value., • Develop client ready analysis and planning presentations that can be utilised to create deeper client engagement and added brand/customer value., • Support the nomination and delivery process across media and financial management., • Actively demonstrate the dunnhumby values and behaviours. What we expect from you • Experience in Media Sales or support function - specifically digital advertising, marketing or Retail Media. Marketplace platform experience would be desirable., • Demonstrated ability to deliver against SLAs at pace., • Results-driven, self-motivated and highly goal-oriented in order to support in exceeding targets., • An interest in working with product and technology stakeholders to continue to improve our digital performance products and drive self-serve adoption., • Confident communicator and presenter, comfortable in fast-paced environments., • A team player with the ability to collaborate with internal departments and teams & passionate about sharing their expertise., • Some knowledge of the agency landscape and major players would be desirable. What you can expect from us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found _

Commercial Gas Engineer £38k-£45k doe About us Established in 1999, my client are an expanding commercial and industrial building services and maintenance company with a group turnover approaching £11 million. With over 50 employees, secured framework contracts and continued growth, they are now in a position where we find ourselves requiring an additional Commercial Gas Engineer with experience and relevant qualifications covering Lancashire and Greater Manchester areas. About You Experience conducting diagnostic, service and maintenance. Basic installations to commercial plant, HVAC and mechanical building services. Able to carry out fault finding and repair of commercial plant room equipment, i.e.boilers, pumps, valves, vessels etc. Conduct gas servicing in accordance with manufacturers/industry guidelines. Proficient with boilers, pumps, valves AHU’S, fan coils, pipework, burners, controls etc. Achieve first-time fix targets and minimise return visits Complete digital job reports and compliance documentation Oil qualification (OFTEC) would be desirable but not essential LPG qualification would be desirable but not essential Ground/Air source heat pumps/systems experience preferred but not essential Electrical/Controls (BMS) knowledge would be an advantage. * You would be working within facilities such as commercial, corporate, industrial, retail and governmental (Schools/NHS/Public Buildings) – Enhance DBS is essential Whilst the job description attempts to cover the main duties and responsibilities of the post, it is not exhaustive and it is therefore expected the engineer to undertake any other reasonable duties within their capabilities. Successful applicants will be expected to be part of the company’s on-call rota system. Required Skills and Qualifications City & Guilds, NVQ Level 2 or equivalent ACS Qualifications CCN1, CPA1, CEN1, HTR1, WAT1, CKR1, CONLPGPD, CODC1, TPCP1A, ICPN1, CORT1, CDGA1 Unvented Cylinders Current Full UK Driving Licence Good numeracy and literacy Good time management Good knowledge of current industry You would need to undergo an Enhanced DBS check Benefits Competitive rates of Pay Company Vehicle with fuel card provided (for business use only) Work phone and tablet provided (for business use only) Long Terms contracts and job security Company Pension Scheme Welplan (Sickness and Death in Service scheme) Overtime and call-out opportunities available 20 days Holiday plus Bank Holidays plus holiday loyalty increment Ongoing training and career development If this sounds like you please send George your cv

This is a unique opportunity to help define and embed secure‑by‑design principles for the next generation of products, platforms and AI‑powered services across IAG Loyalty. As a Senior Application Security Engineer, you'll lead the application security practice within the Loyalty division secu

CBTS is seeking an enthusiastic Golang Software Engineer in Greater London to work on a global Loyalty and Benefits platform for American Express.

Marks & Spencer Plc is looking for a Digital CRM Loyalty & Retention Manager to join their International team.

With an industry leading loyalty programme and a constant drive to deliver a compelling personalised customer experience, we are looking for a CRM & Loyalty Manager (maternity cover) to fill an important role within our CRM Team. Reports to: Senior CRM & Loyalty Manager. Support improvement in key b

Loyalty & customer expertise: Strong understanding of loyalty program mechanics, customer journeys, and how to improve experiences that are simple, transparent, and rewarding for travelers. You will translate program vision and rules into clear, scalable operational processes, documentation, and exp

As Operations Manager, you will play a central role in ensuring the smooth and effective running of the Loyalty & CRM team. As a midweight Project Manager, you will lead the delivery of key Loyalty and CRM projects across a diverse client portfolio. Proven experience managing CRM, loyalty, and data�

As an Associate UX Researcher, you will play a key role in understanding customer behaviour and shaping user‑centred solutions across digital products.Working within a multidisciplinary team, you’ll help uncover customer needs and translate them into insights that improve the overall user experi

MARKS&SPENCER is seeking a Senior Software Engineer to build and manage a high-performing team and drive a modern digital transformation.You will oversee software project delivery and adopt contemporary engineering methods and standards.The role requires extensive software engineering experience, te

Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. The role shapes and governs prioritis

IAG Loyalty is looking for a People Partner to shape and deliver people priorities in a fast-paced environment based in London.

Found By Few, a fashion retailer in London, is seeking a Senior hire to manage the commercial strategy for Loyalty. The ideal candidate will have extensive experience in CRM, loyalty, and growth within the retail or high-frequency e-commerce sectors.

Barnardo's is seeking a Senior Digital Loyalty Executive to enhance our digital loyalty programme.

Up World is seeking an experienced Ecommerce Marketing Manager to own and optimise their Shopify website and customer retention strategies.You will manage the subscription platform and design email campaigns to enhance customer experience and drive sales.Ideal candidates have over 4 years of ecommer

Harrison Scott Associates is looking for a Sales Executive to support the rapid growth of a fast-growing print business in East Midlands.The role involves engaging with customers to build long-lasting relationships, ensuring customer satisfaction, and developing effective retention strategies.Candid

THE WHITE COMPANY is seeking a CRM Loyalty & Lifecycle Manager who will own the strategy for lifecycle and loyalty communications. Responsibilities include defining the lifecycle CRM strategy across various channels, managing loyalty programmes, and optimizing automated customer journeys.

The Loyalty & CRM team sits at the heart of this - and as CRM & Loyalty Marketing Executive, you'll play a central role in delivering the campaigns, promotions and programme experiences that keep customers coming back. Brief the creative team on marketing assets - print and digital - ensuring they r

You'll oversee lifecycle marketing, newsletters and loyalty campaigns across both consumer and business segments, utilizing multiple channels including email, push notifications, and in‑app messaging.

A global payments technology company is seeking a professional to partner with the SMB Sales team on strategic client deals, focusing on developing premium and loyalty solutions.

Tripadvisor is hiring an International Loyalty & Incentives Manager to design and develop localized incentive programs and audit existing frameworks for compliance.

This is a unique opportunity to drive customer loyalty and engagement across some of the UK’s leading media brands.

A leading consulting firm in London seeks a Head of Loyalty Strategy and Proposition. This role involves defining and leading the strategic direction of the loyalty programme. Candidates should have proven experience at a senior level in consultancy, with strong skills in loyalty strategy and insigh

As an Associate UX Researcher, you will play a key role in understanding customer behaviour and shaping user‑centred solutions across digital products.Working within a multidisciplinary team, you’ll help uncover customer needs and translate them into insights that improve the overall user experi

Crown Paints is looking for a Loyalty & CRM Manager in Darwen, England to shape customer engagement strategies for commercial growth. This role offers the opportunity to define and implement a loyalty and CRM strategy, focusing on personalized customer experiences.

A leading travel technology company is seeking a Loyalty Operations and Experience Manager to enhance loyalty programs. This role requires over 7 years of experience in loyalty or marketing, with strong skills in data analysis and operational processes. The successful candidate will manage loyalty e

Harrison Scott Associates is looking for a CRM professional to join a customer service focused print management company in Lancashire.The role involves planning and implementing client strategies, managing campaign processes, and delivering marketing materials.Candidates should have experience in CR

Côte Brasserie in Kensington, London, is seeking a CRM & Loyalty Manager to lead customer retention strategies and enhance guest experiences.

A global travel tech company is seeking a Manager for Loyalty Operations and Experience. This role serves as an expert on loyalty experiences, ensuring intuitive and rewarding customer journeys. Candidates should have over 7 years of experience, strong analytical skills, and a background in loyalty

CRM & Loyalty Manager, based in Kensington, London This is a hybrid role with the expectation of working from the office 3 days a week. We’re looking for a CRM & Loyalty Manager to shape how we connect with our guests at every stage of their journey. You’ll lead the strategy, optimisation and de

CarTrawler is seeking a VP of Loyalty Partnerships to drive growth within the global loyalty ecosystem. The ideal candidate has over 10 years of experience in commercial roles within loyalty programs, possesses strong financial acumen, and excels in stakeholder engagement.

LeoVegas Group is seeking a Senior Commercial Executive to drive and optimize marketing campaigns across key UK brands in the Gaming sector.The role involves collaboration with CRM, Analytics, and other teams to enhance customer engagement and profitability.The successful candidate will have a stron

You'll work at the heart of CRM, loyalty and lifecycle marketing - turning data into meaningful insights that improve customer experiences and support long-term growth. Partnering with CRM, Loyalty and Marketing teams to understand customer behaviour and retention trends. Analysing campaign performa

You will manage the CRM function, focusing on lifecycle marketing and loyalty campaigns across multiple channels. A high-end ride-hailing service is seeking a CRM & Loyalty Lead in Greater London.

The M&S Loyalty Offers team is responsible for building tools to integrate new personalized Offers and Mission Based Rewards into the customer experience. We work with data scientists to allocate & personalize offers, and we work closely with the core loyalty platform team to progress offers and mis

Manager for their consumer loyalty program, PayPal+, in the UK.

Orchestrating comprehensive market research and data analysis, including customer segmentation, behavior analysis, loyalty program effectiveness, and Voice of Customer (VoC) insights, translating complex findings into clear, insightful, and executive‑level recommendations for loyalty‑driven grow

This role offers the chance to lead major partnerships, loyalty, and rewards campaigns with esteemed brands, while working in a collaborative and remote-first environment.

Loaf is seeking a detail-oriented CRM & Loyalty Manager to cover maternity leave. You will take ownership of email, SMS, and direct mail channels, driving customer engagement and loyalty through personalized communications.

We are seeking a Loyalty Platform Delivery Lead to own the delivery, operational performance, and long-term evolution of a business-critical SaaS loyalty platform. Experience within loyalty, travel, fintech, retail, customer engagement, or membership platforms.

We’re looking for an experienced and ambitious Senior Digital Loyalty Executive to drive our digital loyalty programme forward to build connection with our supporters and customers, building loyalty and lifetime value. What You’ll Be Doing as the Senior Digital Loyalty Executive. Driving the dig

Holland & Barrett is looking for a Retention Analyst to join their Customer Growth Analytics team in London.The role emphasizes understanding customer behavior and retention trends through data analysis and collaboration with CRM and marketing teams.The ideal candidate will have strong SQL skills an

This full-time permanent role involves managing loyalty offers and ensuring accurate execution in the Loyalty App. Asda Stores Ltd is looking for a Loyalty Proposition Manager based in Asda House, United Kingdom.

Our client is a hugely successful marketing agency specialising in working with top 100 brands to help them achieve their marketing goals.This is an exciting opportunity to join a thriving team in an Account Director position working with some of the companies most valued customers.Fostering credibl

Are you a data-driven analyst with a passion for customer behaviour and CRM insight, looking for a new challenge within a fast-paced retail environment? If so, we have an exciting opportunity for you to join us as a Loyalty & CRM Insight Analyst on a 6-month fixed-term contract, where you’ll play

The Loyalty Operations & Experience team keeps our loyalty programs running smoothly and improving over time. The Loyalty Operations and Experience Manager serves as a subject matter expert for a defined set of loyalty experiences and is the owner of key operational processes. Subject Matter Expert

POP MART is seeking a CRM Executive (Mandarin Speaking) to enhance customer engagement and retention.This role involves executing CRM strategies, collaborating with various teams, and analyzing performance data.The candidate should have at least 3 years of relevant experience and be fluent in both E