Luxury Floor Manager
8 days ago
Leeds
A leading luxury retailer is looking for a floor manager to lead the fashion division. As a key member of the management team, you'll play a vital role in curating an exceptional customer journey, driving sales, and nurturing a high-performing team.\n\nKey Responsibilities:\n • Lead, inspire, and develop a team of sales associates and stylists within your department., • Deliver outstanding customer service, ensuring every client receives a personalised and memorable experience., • Achieve and exceed department sales targets, KPIs, and profitability goals., • Maintain impeccable visual merchandising standards, in line with luxury brand guidelines., • Build strong relationships with clients, creating loyalty and encouraging repeat business., • Collaborate with buying, merchandising, and marketing teams to deliver on strategic goals., • Stay up to date with fashion trends, product knowledge, and competitor activity.\nRequirements:\n, • Proven experience in a management role within luxury retail or premium fashion., • A genuine passion for fashion, styling, and luxury lifestyle., • Strong leadership and people management skills., • Exceptional communication and interpersonal abilities., • Commercially astute with a track record of achieving sales and operational excellence., • A customer-centric mindset with an eye for detail and brand integrity.\nThe salary is paying up to £35,000 + quarterly commissions.\n\nBenefits:\n, • 33 days holiday (option to buy more), • Nest pension, • Medi-cash plan, • £1,500 clothing allowance, • 40% off fashion, • Benefits portal that gives lots of exclusive perks and benefits with a portfolio of companies\n