Transformation Hub Manager
hace 10 días
London
Transformation Hub Manager Location: Mainly their head office in E12, but also in other venues around the borough of Newham as directed. Salary: £40,940 per annum Hours: 36 hours per week Vacancy Type: 4 year fixed term For over five decades, the organisation has been a trusted cornerstone of the community in the London Borough of Newham, tackling the root causes and consequences of poverty, isolation, and disadvantage. Role overview The Transformation Hub Manager will play a pivotal role in reshaping their service offerings by creating a vibrant, inclusive, and strengths-based hub for their communities - many of who are underserved, including asylum seekers, refugees, residents facing isolation, and those affected by homelessness. You will lead on the delivery and successful management of their Hub, transforming their ideas from concept into a sustainable, impactful centre for community wellbeing. Central to this role is continuing to drive the shift from a crisis-led service model to a holistic, strengths-based approach, ensuring the hub empowers Newham residents to connect, grow, and thrive. A major part of this transformation will be designing and delivering a wide range of new activities and services. Crucially, the Hub will not just deliver activities for residents but will be co-designed and co-produced with them, embedding lived experience and the voice of the community at its core. Success will depend on your ability to build and lead a coherent, motivated team of staff and volunteers, uniting them behind the shared vision of the Hub. You will work to create a welcoming space that reflects the ambitions of their Open House strategy, where dignity, inclusion, collaboration and empowerment are lived out in every interaction. Key Responsibilities Leadership & Hub Development • Lead a team to ensure the successful implementation of the Hub project, as submitted to the Community Fund, aligning all activities with their “Open House” strategy and theory of change., • Champion and embed a strengths-based, “advantaged thinking” culture across all Hub operations, actively shifting the focus from deficits to assets., • Oversee the design, delivery, and continuous evaluation of a diverse, inclusive weekly programme of activities, informed by community consultation and resident priorities., • Manage a portfolio of activities that improve wellbeing, reduce isolation, and build skills — including health & wellbeing sessions, cultural celebrations, social connection groups, and learning opportunities., • Build and strengthen partnerships with key stakeholders, including NHS teams, Public Health colleagues and social prescribers, creating integrated wellbeing pathways for Newham residents., • Provide oversight (via the Food Sustainability Coordinator) for all food-related initiatives, ensuring they align with the Hub’s ethos of dignity, choice, and resilience., • Oversee the day-to-day running of the Hub space, ensuring it is safe, welcoming, and open 7 days a week., • Work with the marketing team to promote the Hub’s activities widely, ensuring strong engagement from under-represented and vulnerable groups., • Lead on the monitoring and evaluation requirements of their Lottery bid., • Use monitoring and evaluation tools (e.g., Upshot) to track engagement, outcomes, and impact, ensuring activities remain effective and relevant., • Passionate about community empowerment, inclusion, and tackling inequalities, • Commitment to strengths-based and dignity-first approaches, especially in working with marginalised communities (e.g., refugees, asylum seekers, people experiencing homelessness), • Significant experience in leading community development or social impact projects, • Proven track record of designing, delivering, and evaluating community programmes that improve wellbeing and reduce isolation, • Demonstrable experience of co-production with residents or service users, ensuring their voices shape services, • Strong partnership-building skills, with the ability to work effectively with statutory services (e.g., NHS, Public Health, Local Authority) and voluntary/community partners, • Experience of managing staff and volunteers, including supervision, and motivation If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.