Benefits Quality and Assessment Officer
13 days ago
Welwyn Garden City
• Location: Welwyn Garden City (Hybrid working), • Salary: £19.88 – £20.88 per hour, • Job Type: Part-Time, Temporary (12 weeks), • Hours: 18.5 hours per week We are collaborating with a local authority to appoint an experienced Benefits Quality and Assessment Officer. This role is perfect for someone who thrives on working with precision and aims to ensure that residents receive accurate financial support through meticulous assessments. Day-to-day of the role: • Conduct quality checks on a sample of Housing Benefit and Council Tax Reduction assessments to ensure they meet accuracy and legislative standards., • Review calculations and verify supporting documentation such as payslips and pension information., • Identify discrepancies or areas for improvement in the assessments., • Produce reports to support performance monitoring and maintain high standards across the service., • Work independently within a small, supportive team. Required Skills & Qualifications: • Experience in Revenue and Benefits or Housing Benefits, ideally within a local authority setting., • Strong understanding of benefits legislation and assessment processes., • Proficiency in using systems such as NEC or Northgate., • High level of accuracy and attention to detail., • Confidence in interpreting financial information., • Applicants with solid technical knowledge are encouraged to apply, even if they do not meet every requirement. Benefits: • Competitive hourly rate of £19.88 – £20.88., • Flexible part-time hours tailored to fit a balanced work-life schedule., • Hybrid working model, requiring only one day per week in the office., • Opportunity to engage in technical, non-customer-facing work. This position is an excellent opportunity for a Benefits Quality and Assessment Officer looking to contribute to a vital community service in a focused, technical role. If you are interested in ensuring high-quality benefits assessments and have the necessary skills, please apply now or contact us for more information.