Operational support jobs in ChesterCreate job alerts

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Little Sutton is an Ofsted-rated "Good" nursery with a capacity of 105 children, located in the heart of Little Sutton on Windways. Inside the vibrant nursery, every corner is designed to inspire young minds, offering a wide range of engaging activities and learning resources tailored to each age group. The nursery is conveniently positioned for commuters, just a short 4-minute drive from the M53 at Junction 8. For those using public transport, Little Sutton train station is only a 5-minute walk away, and a nearby bus stop at Tesco Express serves route X1, making it easily accessible for families. The nursery also provides free parking. To prepare preschoolers for their next key stage, Busy Bees offers a Foundation Class, where a highly experienced team nurtures essential skills to ensure children are given the best start in life. Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • 50% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Discounted Private Medical Insurance (PMI) Join our supportive and collaborative work environment, learn from experienced colleagues, and make meaningful connections. If you are ready to make a positive impact in the field of early childhood education and childcare, we encourage you to apply for the Nursery Manager position at Busy Bees. Apply now to be part of our dynamic team and take the next step in your career. Role Responsibilities: Key Responsibilities • Support the Centre Director in overseeing the daily operations and maintaining educational standards., • Assist in developing and delivering an engaging, high-quality curriculum tailored to the needs of children., • Ensure the centre complies with all relevant regulatory requirements and maintains high safety and health standards., • Provide leadership and mentorship to staff, ensuring a cohesive and motivated team., • Lead efforts to enhance customer satisfaction by delivering exceptional service and promoting a positive centre experience for families., • Assist with administrative tasks, including scheduling, payroll, and recruitment., • Manage operational records and support financial planning to ensure sustainability. Required Qualifications: Ideal Candidate:, • An approved Level 3 qualification or above in early years education., • Experience within an early years setting, with leadership or supervisory experience ideally as either a Assistant Nursery Manager or Deputy Nursery Manager., • Proven track record of ensuring educational excellence and curriculum development., • Strong communication and organisational skills, with a focus on teamwork., • Experience in maintaining compliance with regulatory standards and health and safety protocols.Lead with passion and help create a nurturing learning environment—apply now!

Technical Supervisor Job ID 233217 Posted 15-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Chester - England - United Kingdom of Great Britain and Northern Ireland About the Role: As a CBRE Technical Supervisor, you will oversee a team responsible for providing administrative, process improvement and financial function support to an assigned group of senior technical business leaders. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems. What You’ll Do: • Act as liaison with technical business leaders, facilities managers, and other internal and external clients to forecast workload demand and project deliverables., • Manage, plan, coordinate, schedule, and oversee the workload, deadlines, and day-to-day activities of the support team members to ensure effective delivery of services., • Work with business leaders to resolve conflicting priorities., • Coordinate and supervise the team's daily activities., • Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives., • Showcase expertise in own job discipline and in-depth knowledge of other job disciplines within the organization function., • Coach others to develop in-depth knowledge and expertise in most or all areas within the function., • Lead by example and model behaviors that are consistent with CBRE RISE values., • Anticipate potential objections and persuades others, often at senior levels and of divergent interest, to adopt a different point of view., • Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies., • Contribute to new products, processes, standards, and/or operational plans in support of achieving functional goals., • Communicate difficult and complex ideas with the ability to influence. What You’ll Need:, • High School Diploma, GED, or trade school diploma with 5-8 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Prior shift leader or supervisory experience preferred., • Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more., • The innovative mentality to develop methods that go beyond existing solutions., • Ability to solve unique problems using standard and innovative solutions having a broad impact on the business., • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc., • Expert organizational skills with an advanced inquisitive mindset., • Highly sophisticated math skills. Ability to calculate somewhat complex figures such as percentages, fractions, and other financial-related calculations.

MERITUS are recruiting for a Manufacturing Engineer to join our aerospace client on a 12 month contract from their major site in Broughton. MANUFACTURING ENGINEER - INSIDE IR35 - £36 PER HOUR - 12 MONTHS - BROUGHTON, FLINTSHIRE - MUST HAVE HNC/HND/BENG - SINGLE STAGE INTERVIEW PROCESS • Identify, analyse & solve recurrent technical issues not directly manageable by the operators & FLM (First Line Manager)., • Provide a view at shop floor level within the production team., • Accompany to production team., • Achieve optimum of effort and work results through planning, production control and management of products and the design of processes., • Daily/on shift line side support to manage technical issues & continuous improvement: missing parts, non-conformities, concessions if applicable, outstanding work, maintenance, jigs & tools., • Perform work order management for out of cycle work., • Escalate recurrent issues & request support to the Work Prep, Maintenance, MAP & Outstanding Work support functions roles, if not manageable at level1., • Desirable NVQ L4/HNC or equivalent, • Background in Manufacturing Engineering, • Previous experience in a technical role using CATIA & SAP would be an advantage, • Basic level of understanding the Aircraft build philosophy

MERITUS are recruiting for a Quality Lineside Engineer to join our client on an initial 12 month contract in a shift based role working from their major site in Broughton. QUALITY LINESIDE ENGINEER - INSIDE IR35 - £31.90 PER HOUR - BROUGHTON, FLINTSHIRE - 12 MONTHS - SINGLE STAGE INTERVIEW PROCESS You will contribute to investigations and root cause analysis into reported quality/quality technical issues from the business team and customer, to ensure appropriate containment and archiving, corrective and curative action is taken by the accountable function through multifunctional teams. KEY DELIVERABLES: • Operational Surveillance (process, product, people), • Process Improvement, • Investigations and root cause analysis, • Foreign object damage prevention, • Opening/Closure of Non conformities where appropriate and support to the shop floor providing expertise in Q issues, • Inspect, attest and conduct surveillance to prevent FOD (foreign object debris), • Manage non conformities as appropriate, • To be the go-to person on the shop floor for Quality issues, • Ensure Customer Focus, • Ensure Product Safety, • Support Non conformity reduction activity, • Team Working, • Proactivity, • Adaptability

Ensure continuous supply of goods achieving Company KPIs and budgets.Deliver to company availability targets for all retail channels, whilst balancing associated cost for New & Refit and other exceptional activity.Provide agreed level of service to Business to Business (3rd party) customers.Mana

Ensure continuous supply of goods achieving Company KPIs and budgets.Deliver to company availability targets for all retail channels, whilst balancing associated cost for New & Refit and other exceptional activity.Provide agreed level of service to Business to Business (3.Management of stock in stor

Production Engineer to work at their facility based near Ellesmere Port. Provide SME training & support to engineering department on PLC systems & functionalities, enhancing team knowledge & operational efficiency. Deliver structured technical training to engineers and apprentices.

Coaching and developing your team to drive forward our operational excellence agenda. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney. Customer experience is at the heart of everything that the Financial Care team do,

Production Engineer to work at their facility based near Ellesmere Port. Provide SME training & support to engineering department on PLC systems & functionalities, enhancing team knowledge & operational efficiency.

Job title: Manufacturing Engineer Location: Broughton, Chester, UK Job type: 12 month's Contract Salary: £36.00 per hour Umbrella Shift Pattern: Double Day Shift Pattern (20% uplift on rate) Alternating weeks of morning and afternoon Monday to Friday Mornings - 6:00am - 1:10pm Afternoons - 1:30pm - 8:40pm iO Associates are seeking for a Manufacturing Engineer to work with one of the top businesses that create, produce, and provide customers with aerospace goods and services. They oversee the production of commercial aircraft, including helicopters, spacecraft, and defence systems. Required: • NVQ Level 4, HNC, or equivalent, with a solid foundation in manufacturing engineering, • Hands-on manufacturing background, ideally in aviation or within a large global manufacturing organisation, with technical experience using CATIA and SAP preferred, • Basic understanding of aircraft build philosophy and production processes, • Strong communication and exceptional organisational abilities to support complex engineering projects Responsibilities: • Provide daily line-side support to resolve technical issues, manage missing parts, nonconformities, concessions, outstanding work, maintenance, and tooling concerns, while driving continuous improvement., • Manage work orders for out-of-cycle tasks, escalate recurring issues to relevant support functions, and assist with capacity planning to meet production lifecycle demands., • Identify, analyse, and resolve recurring technical problems beyond operator and First Line Manager level, offering a clear shop floor perspective to the production team., • Optimize planning, production control, and process design to meet Industrial Excellence targets through strict adherence to and continuous improvement of operational processes. This is an on-site role. This is an excellent opportunity to work for an international company that encourages and facilitates personal growth and career development throughout the organisation.

Collateral Operations Analyst – Margin Management Location: Chester (4–5 days on-site) Contract: 3 months (likely extension possible) Start Date: ASAP Are you an experienced Collateral Operations professional with a background in margin management for Prime Brokerage or Futures & Options? We’re working with a leading global investment bank seeking a Collateral Operations Analyst to join their high-performing Margin Management team in Chester. This is a hands-on role supporting critical daily margin processes, client interactions, and risk mitigation efforts. Key Responsibilities: • Perform daily margin call processes, ensuring timely agreement and settlement, • Liaise directly with clients and internal stakeholders (Risk, Legal, Credit, Sales & Trading), • Investigate and resolve client queries related to margin, interest, and collateral movements, • Monitor margin requirements and escalate risks where necessary, • Handle cash and non-cash collateral settlements, reconciliations, and FX coordination, • Support internal reporting, KPI tracking, and ad hoc project initiatives, • Participate in operational efficiency efforts and upcoming regulatory readiness work (e.g. UMR) Requirements: • Prior experience in collateral or margin operations within a banking or financial institution, • Solid understanding of margining for Prime Brokerage and/or Exchange-Traded Derivatives (ETDs), • Excellent communication skills and confidence liaising with internal and external stakeholders, • Strong attention to detail, problem-solving ability, and risk awareness, • Able to work effectively under pressure and manage multiple priorities, • Familiarity with industry regulations and operational risk frameworks is a plus Additional Information: • Full-time role based in Chester, with 4–5 days per week in-office required, • Initial 3-month contract, with potential for extension, • Competitive day rate (inside IR35 / via umbrella) If you’re available immediately or on short notice and have the relevant margin and collateral ops experience, we’d love to hear from you. Pontoon Solutions is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Project Manager – Travel Tech / E-Commerce (Background in business analysis, travel system integration, and air operations required) Our client is looking for a hands-on Project Manager to deliver high-impact, cross-functional initiatives—from supplier API integrations to enhancements in the online booking journey. This isn’t a role for someone who only manages from the sidelines: you’ll roll up your sleeves, dive into data, and actively unblock progress, ensuring projects land on time, on budget, and to spec. You’ll report to the Senior Project Manager and collaborate closely with Technology, Product, Commercial teams, and external partners. Project Management Job Role: • Lead the full project lifecycle (initiation → closure) across multiple concurrent initiatives., • Plan and deliver new supplier/API integrations (air, hotel, ancillaries)., • Drive improvements to the booking engine, reservation systems, and automation workflows., • Launch new online products, including marketing-tech integrations and flight-to-hotel upsell journeys., • Translate high-level requirements into clear technical specs, user stories, and acceptance criteria., • Get hands-on with analysis and operational tasks (e.g. updating cache files, reconciling spreadsheets)., • Maintain project artefacts: plans, budgets, velocity and status dashboards., • Track tasks, manage dependencies, mitigate risks, and chase stakeholders when needed., • Provide progress reports and KPIs for management and steering committees., • Manage third-party vendors—including scope, commercials, SLAs, and handover to support., • Support triage and prioritisation of competing application requests., • Champion project governance and drive continuous improvement in a fast-paced environment. Project Manager Experience Requirements: Experience • Significant project management experience within online travel, OTA, or travel-tech., • Strong knowledge of SDLC and hybrid delivery (Agile Scrum/Kanban & Waterfall)., • Proven ability to combine detailed data analysis with project coordination., • Background in business analysis, travel system integration, and air operations., • Experienced in stakeholder, vendor, and budget management. Skills & knowledge • Able to simplify complex topics for different audiences., • Comfortable with a dynamic workload and making data-driven decisions., • Hands-on problem solver with persistence and ownership., • Adept at working across all business levels, influencing without authority., • Familiar with Agile rituals and continuous delivery culture; up to date with emerging travel-tech trends. Desirable • Knowledge of GDS/NDC, channel managers, dynamic packaging, and payments., • Familiarity with marketing tech stacks (CRM, CDP, tagging & tracking)., • Certifications such as PMP, PRINCE2, AgilePM, or CSM. If you’re an experienced Project Manager with a passion for travel technology and the drive to make things happen, we’d love to hear from you.

Role Summary To lead the strategic procurement of transportation services and manage end-to-end logistics operations to ensure cost-effective, timely, and sustainable movement of raw materials and finished products. This role ensures supplier performance, optimizes transport spend, and guarantees alignment with production and customer delivery schedules to support best in class customer service in a cost-efficient, safe, and compliant manner. Key Responsibilities: • Safety First - This role oversees Health, Safety, and Environmental (HSE) management within logistics operations, including third-party providers. It involves leading by example, championing site safety rules, and fostering a positive safety culture that encourages reporting and continuous improvement. Key responsibilities include developing and implementing robust safety processes, such as HSE inductions for drivers and logistics partners, to ensure all stakeholders operate with minimal risk and full compliance., • Procurement (Transport Focused) - This role leads transport procurement activities across inbound and outbound logistics, with a focus on developing and executing effective procurement strategies. Responsibilities include selecting and managing reliable transport partners across road, rail, and sea freight, and negotiating contracts and service level agreements. The role drives cost efficiency and service quality through tendering and benchmarking, while also monitoring market trends, risks, and regulatory changes to maintain compliance and competitiveness., • Logistics and Operations - This role oversees daily logistics operations, including order fulfilment, transport scheduling, and delivery performance. It ensures hauliers operate in line with safety, load security, and operational procedures, while coordinating closely with production, warehousing, and customer service to align logistics with demand. Responsibilities include implementing systems and KPIs to monitor delivery lead times, freight costs, and carrier performance, as well as optimising routing, load consolidation, and modal choices to reduce carbon footprint and improve service levels. Adherence to safety, environmental, and legal transport regulations is essential., • Data & Reporting - Responsible for maintaining accurate logistics and freight spend data to support effective reporting and analysis. This role involves producing regular dashboards and performance reports for senior management, highlighting progress against key KPIs. It also includes the use of transport management systems (TMS) or ERP modules such as SAP or Oracle to manage and optimise logistics workflows., • Continuous Improvement - Leads initiatives focused on enhancing cost-efficiency, service reliability, and sustainability within transport operations. Collaborates with internal teams and external partners to drive innovation across the logistics function. Actively contributes to cross-functional projects, such as packaging optimisation to improve truck utilisation and supply chain digitisation efforts., • Leadership - Provides strong, values-driven leadership to foster a culture of accountability, continuous improvement, and high employee engagement. Champions the company’s core values—Efficiency, Pride, Understanding, and Ambition—ensuring they are embedded within the team. Key responsibilities include managing and developing personnel through effective performance management practices such as appraisals, training, and improvement plans. Regular team briefings are maintained to promote clear communication, alignment, and engagement across the team., • Key Performance Indicators - Accountable for managing key logistics KPIs to optimize, measure, and track performance in critical operational areas. This includes monitoring cost per tonne and per mile, On Time In Full (OTIF) delivery, transport-related claims and incidents, capacity planning, procurement compliance, contract coverage, and adherence to delivery and collection time slot management., • Other - Responsible for developing and managing the area of operation in line with approved standard operating instructions within the ISO9001 Quality Management System. Focuses on driving operational efficiency, continuous improvement, and optimal use of facilities and resources. Manages relationships with suppliers, hauliers, production, and the wider logistics team to ensure smooth collaboration. Expected to meet or exceed agreed performance objectives, adhere to all company policies and procedures, and perform any other reasonable duties as required. Requirements: • Bachelor’s or Honours Degree Qualified, • Minimum 5 years’ experience within a senior Logistics Management role, • Ability to communicate clearly, persuasively and network at all levels., • CIPS, APICS, or equivalent supply chain certification. (Desirable), • ISOH / NEBOSH, • Member of The Chartered Institute of Logistics and Transport, • Ability to work with Windows and Microsoft Office software applications, • Effective use of Intranet and Email system., • Strong Knowledge of Warehouse Management Systems, • Good Appreciation of Transportation Management Systems, (e.g. SAP TMS, Paragon Routing & Scheduling, Transporeon), • Turkish (desirable but not essential), • Understanding of Lean, Six Sigma or other continuous improvement, • Implementation of systems and processes, • Ability to maintain accuracy and volume demands, • Ability to encourage and inspire others to achieve common goals, • Ability to work under pressure and constantly achieve goals Working Conditions: The role will initially be working within a project environment as we construct, commission and start-up the facility. The role is fully site based, some travel may be required domestically and Internationally but this will be minimal. Closing Date 16th September • Applications received will be shared with our principal recruiter Mechspan.

Project Engineer (Shopfloor) Broughton – onsite requirement BPSS+ Clearance (Completed by Airbus Security) 28/08/2026 How many hours per week? Double Day Shift Pattern (20% uplift) Alternating weeks of morning and afternoon Monday to Friday Mornings – 6:00am – 1:10pm Afternoons – 1:30pm – 8:40pm PAY RATE (PAYE/LTD/DAILY/HOURLY) £26.92 per hour PAYE PLUS 20% £36.00 per hour Umbrella PLUS 20% • Accompany the production team / Autonomous Production Team (APT)., • Supports in identifying, analysing and solving technical issues not directly manageable by the Operators & First Line Manager (FLM)., • Provides an E2E perspective at the shopfloor level within the production team / APT in Airbus., • Supports continuous production enablement by efficiently utilising available resources & knowledge, • Contributes to the Operational Excellence targets within her/his area by adhering to the continuous improvement of operational processes. As the successful candidate you will be able to demonstrate the following skills and competencies: • HNC qualification would be desirable, • Manufacturing engineering experience required, • Experience working to regulatory requirements and constraints., • Project management, • Communication skills, • Autonomy, adaptability, and proactivity, • Ensure Customer Focus, • Ensure Product Safety, • Support Non conformity reduction activity

Role Summary To manage and optimize all internal logistics processes related to goods in, storage and on site movement of inbound raw materials to Shotton Mill production. This includes overseeing inbound vehicle unloading, inbound warehousing operations, inventory accuracy, mobile plant and material flow to support continuous production in a cost-efficient, safe and compliant manner. Key Responsibilities: • Safety First – This role is responsible for managing internal logistics operations with a strong focus on Health, Safety and Environmental (HSE) compliance, ensuring minimal risk to all stakeholders. Leads by example in adhering to site safety rules and promotes a proactive safety culture where near misses and other HSE incidents are reported and addressed through timely corrective actions., • Inbound Goods – Responsible for maintaining a safe working environment by implementing procedures that segregate pedestrians and delivery drivers from mobile plant activity. Manages resources effectively to achieve required volume targets and ensure the safe, efficient unloading of vehicles. Oversees the timely and accurate receipt and movement of inbound materials, maintaining high standards of accuracy and operational control., • Inbound Warehousing - Ensures optimal use of the warehouse facility, with a focus on presentation, housekeeping and damage reduction. Maintains accurate inventory through robust warehouse management systems and oversees inventory control processes, including cycle counts and audits. Works closely with IT to drive continuous improvements in system performance and data accuracy., • Outbound Goods - Ensure the timely and accurate delivery and movement of outbound materials to support the production process. Effectively manages resources to achieve required volume targets and maintain high accuracy in material deliveries, ensuring smooth and efficient operations., • Mobile Plant Responsibility - Responsible for the management and safe operation of mobile plant within the area of responsibility. Ensures all equipment is operated by trained, certified and competent personnel, with daily pre-shift checks completed and defects promptly reported. Coordinates with maintenance providers to address faults and maintain accurate service records. Actively monitors equipment condition, addressing damage with the team to uphold high operational standards throughout the equipment’s lifecycle., • Leadership - Leads by example to foster a culture of accountability, continuous improvement and strong employee engagement within the Internal Logistics team. Promotes and embeds the company’s values of Efficiency, Pride, Understanding, and Ambition. Provides effective leadership and development through structured performance management practices, including appraisals, training and improvement plans. Ensures regular team briefings are conducted to support clear communication, alignment and team engagement., • Key Performance Indicators – Responsible for the logistics KPIs within your area of responsibility which are essential for optimizing, measuring and tracking performance in critical areas such as operational, efficiency, reducing costs and taking proactive steps., • Other - Manages the area of responsibility in accordance with approved standard operating instructions within the ISO9001 Quality Management System, with a focus on operational efficiency, continuous improvement, and optimal use of facilities and resources. Maintains strong working relationships with suppliers, hauliers, production, and the wider logistics team. Accountable for meeting or exceeding performance objectives set through the appraisal process and for adhering to all Eren / Shotton Mill policies and procedures. May be required to undertake other reasonable duties as needed. Requirements: • Diploma of Higher Education (Bachelor’s Degree desirable but not essential), • Minimum 5 years’ experience within a Logistics or Operational Management Role., • ISOH / NEBOSH., • Member of The Chartered Institute of Logistics and Transport. (desirable but not essential), • Ability to work with Windows and Microsoft Office software applications., • Effective use of Intranet and Email system., • Strong Knowledge of Warehouse Management Systems, • Good Appreciation of Transportation Management Systems, • Turkish (desirable but not essential)., • Understanding of Lean, Six Sigma or other continuous improvement, • Implementation of systems and processes, • Ability to maintain accuracy and volume demands, • Ability to encourage and inspire others to achieve common goals, • Ability to work under pressure and constantly achieve goals Working Conditions: The role will initially be working within a project environment as we construct, commission and start-up the facility. The role is fully site based, some travel may be required domestically and Internationally but this will be minimal. May require occasional evening or weekend working to support peak operation and projects. Closing Date 16th September • Applications received will be shared with our principal recruiter Mechspan.

The Opportunity Muir Group is seeking an exceptional professional to join its Executive Team as Executive Director – Homes. This strategic leadership role is responsible for the delivery of high-quality homes and property services, as well as oversight of Health & Safety, Asset Management and Development strategies across the organisation. Working in close partnership with the Chief Executive and Executive Management Team, the postholder will help shape and deliver Muir’s Corporate Plan and long-term growth ambitions, ensuring customer safety, service excellence and value for money remain at the heart of delivery. Key Responsibilities • Lead the strategic development and operational delivery of Asset Management, Health & Safety and Development functions, • Oversee the design and delivery of repairs, investment and new homes, ensuring services are customer-focused, efficient and compliant, • Act as the Group’s ‘Responsible Person’ for compliance with Safety & Quality and Corporate/ Landlord Health & Safety standards, • Attend Board and Committee meetings, providing expert strategic advice within the Homes portfolio, • Contribute to growth objectives through the delivery of new homes and exploration of non-organic growth opportunities, • Lead the development of a 30-year asset investment plan aligned with short- and long-term organisational priorities, • Build and maintain effective relationships with key regional and national stakeholders, regulators, and partners, • Foster a high-performing, inclusive culture within the Homes Directorate and across the organisation About You This role requires a senior leader with extensive experience in the housing sector and a strong understanding of asset management, compliance, health & safety, and development. The successful candidate will demonstrate: • Substantial leadership experience within the housing sector or a related environment, • Strong understanding of regulatory standards, particularly those set by the Regulator of Social Housing, • Proven experience in leading large-scale capital investment and/or development programmes, • Strategic financial and commercial awareness, with experience managing significant budgets, • Ability to influence at executive and board level, and lead teams through change, • A relevant professional qualification (e.g. RICS, CIOB) or equivalent knowledge gained through training and experience Why Join Muir? This is an exciting opportunity to help shape the future of homes and services for thousands of residents. Muir is a financially sound, values-led organisation undergoing a period of transformation and investment. The organisation is delivering against a bold Corporate Plan with ambitious targets for growth, performance and customer experience. For more information please reach out to Luke Joy at Neemar Search Our Commitment to Inclusion Muir Group is committed to building a diverse, inclusive and values-led organisation. We welcome applications from individuals of all backgrounds, experiences and perspectives. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates. As a Disability Confident employer, we’re happy to make reasonable adjustments throughout the process, please let us know if there’s anything we can do to support you. By submitting your application, you consent to Neemar Search sharing your details with relevant third parties as part of the recruitment process.

Role Summary To manage and optimize all internal logistics processes related to the storage and despatch of finished products to Shotton Mill customers. This includes overseeing warehousing operations, inventory accuracy, mobile plant, material flow and loading of outbound vehicles to support best in class customer service in a cost-efficient, safe, and compliant manner. Key Responsibilities: • Safety First – Responsible for Health, Safety, and Environmental (HSE) management within internal logistics operations, ensuring minimal risk to all stakeholders. Leads by example by strictly following site safety rules and promotes a strong safety culture where near-miss reporting and continuous improvement are actively encouraged and supported through effective corrective actions., • Finished Goods Warehousing - Oversees the day-to-day operations of the automated warehouse system, ensuring safe access controls, optimal facility utilisation, and high standards of presentation, housekeeping, and damage prevention. Maintains accurate inventory through effective use of warehouse management systems, supporting this with regular cycle counts and audits. Responsible for the configuration, maintenance, and troubleshooting of the WMS, working closely with IT to drive system improvements. Collaborates with Engineering to align with maintenance schedules for cranes and conveyor systems, maximising equipment availability and operational efficiency., • Outbound Loading Area - Ensure a safe working environment by implementing procedures that segregate pedestrians and collecting drivers from mobile plant activity. Plans capacity, resources, and equipment to meet required despatch volumes, ensuring vehicles are loaded safely and efficiently. Oversees the timely and accurate despatch of finished products, maintaining high levels of accuracy and operational control to service our customers with best in class On Time in Full (OTIF) deliveries. Implements processes to verify that drivers have properly secured loads before leaving the site, supporting both safety and compliance standards., • Mobile Plant Responsibility - Responsible for the safe operation and management of mobile plant within the designated area. Ensures all operators are trained, certified, and competent, with daily pre-shift checks completed to maintain safety standards. Oversees the reporting of defects and coordinates with maintenance providers to resolve faults, keeping accurate maintenance records. Works with the team to monitor and address equipment damage, ensuring high standards are maintained throughout the equipment’s operational lifecycle., • Leadership - Leads by example to foster a culture of accountability, continuous improvement, and strong employee engagement within the Internal Logistics team. Ensures the company values of Efficiency, Pride, Understanding, and Ambition are understood and embraced. Provides effective leadership through performance management practices, including appraisals, training, and development. Maintains daily team briefings to promote clear communication, alignment, and engagement., • Key Performance Indicators – Responsible for the logistics KPIs within your area of responsibility which are essential for optimizing, measuring and tracking performance in critical areas such as operational, efficiency, reducing costs and taking proactive steps., • Other - Manages the area of responsibility in accordance with approved standard operating instructions within the ISO9001 Quality Management System, with a focus on operational efficiency, continuous improvement, and optimal use of facilities and resources. Maintains strong working relationships with suppliers, hauliers, production, and the wider logistics team. Accountable for meeting or exceeding performance objectives set through the appraisal process and for adhering to all Eren / Shotton Mill policies and procedures. May be required to undertake other reasonable duties as needed. Requirements: • Diploma of Higher Education (Bachelor’s Degree desirable but not essential), • Minimum 5 years’ experience within a Logistics or Operational Management Role., • ISOH / NEBOSH., • Member of The Chartered Institute of Logistics and Transport. (desirable but not essential), • Ability to work with Windows and Microsoft Office software applications., • Effective use of Intranet and Email system., • Strong Knowledge of Warehouse Management Systems, • Good Appreciation of Transportation Management Systems, • Turkish (desirable but not essential)., • Understanding of Lean, Six Sigma or other continuous improvement, • Implementation of systems and processes., • Ability to maintain accuracy and volume demands, • Ability to encourage and inspire others to achieve common goals, • Ability to work under pressure and constantly achieve goals Working Conditions: The role will initially be working within a project environment as we construct, commission and start-up the facility. The role is fully site based, some travel may be required domestically and Internationally but this will be minimal. May require occasional evening or weekend working to support peak operation and projects. Closing Date 16th September • Applications received will be shared with our principal recruiter Mechspan.

Make Your Ambitions a Reality with Vets for Pets - Become a Practice Owner! Exciting New Practice Opening in Queensferry, Deeside. Here’s your opportunity to lead your own practice with Vets for Pets, where your vision drives the future. Our practice ownership model is designed to make your dream a reality with a flexible investment approach. For sole ownership, the initial personal investment is £20,000. If you choose to partner with a co-owner, the investment is reduced to £10,000 per partner. We’re committed to setting you up for success, offering financial support to help you thrive every step of the way. With our dedicated partnership, you’ll be able to focus on setting your personal and professional goals and shaping your future practice from day one—all while earning a salary that lets you grow with stability and peace of mind. What to Expect in Queensferry: You’ll start with a two-year loan repayment holiday, which allows you to focus on establishing your practice. Once loans are repaid, you’ll benefit from 100% profit twice-annual dividends enjoying the rewards of all your hard work. At Vets for Pets, your part of a powerful network of over 440 locally owned practices, each with the independence to run their practice with full clinical and operational autonomy. We provide robust financial support, helping you fast-track your start-up and focus on your practice’s vision, growth, and unique impact. Your new practice at Vets for Pets, Queensferry: • Enjoy a brand-new, modern practice space set within a bustling Pet Care Centre, ideal for building a thriving successful clinic., • Prime Location: Located on Deeside Retail Park, just off the A494. Offering an onsite customer car park, your practice will benefit from high visibility and easy access for clients. We’re looking for experienced Veterinary Professionals with the ambition to shape their future. If you’re ready to build a practice that reflects your values and drives lasting value for you, we’d love to talk! Why Choose Vets for Pets? With the security of a broader network, you’ll enjoy the support of 12 dedicated departments, guiding you through every facet of your business so you can unlock the true value of your expertise.

Join us as an Advocacy Creation CX Manager at Barclays, where you'll be primarily responsible for analysing key drivers of advocacy and associated actions and activities, monitoring key advocacy and engagement trends across industry, learning and adapting to best practices from finance and other (technology, travel telco etc) industries, collaborating across the organisation to identify opportunities to create customer promoters and advocates. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. To be successful as an Advocacy Creation CX Manager at Barclays, you should have experience with: Customer Centricity Excellent analytical and problem-solving skills Data driven decision making Strong communication and interpersonal skills Ability to influence and drive change across wide range of stakeholders Innovation mindset Commercial minded to connect CX to commercial business value Some other highly valued skills may include: Results-oriented and focused You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in either Manchester, Glasgow, Northampton or London. Purpose of the role To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls. Accountabilities Development of customer level strategies & solutions that are tailored to customers’ needs. Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys. Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities. Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey. Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product. Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch. Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively. Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave

Collateral Operations Analyst – Margin Management - £31,000 per annum Location: Chester (4–5 days on-site) Contract: 3 months (likely extension possible) Start Date: ASAP Are you an experienced Collateral Operations professional with a background in margin management for Prime Brokerage or Futures & Options? We’re working with a leading global investment bank seeking a Collateral Operations Analyst to join their high-performing Margin Management team in Chester. This is a hands-on role supporting critical daily margin processes, client interactions, and risk mitigation efforts. Key Responsibilities: • Perform daily margin call processes, ensuring timely agreement and settlement, • Liaise directly with clients and internal stakeholders (Risk, Legal, Credit, Sales & Trading), • Investigate and resolve client queries related to margin, interest, and collateral movements, • Monitor margin requirements and escalate risks where necessary, • Handle cash and non-cash collateral settlements, reconciliations, and FX coordination, • Support internal reporting, KPI tracking, and ad hoc project initiatives, • Participate in operational efficiency efforts and upcoming regulatory readiness work (e.g. UMR) Requirements: • Prior experience in collateral or margin operations within a banking or financial institution, • Solid understanding of margining for Prime Brokerage and/or Exchange-Traded Derivatives (ETDs), • Excellent communication skills and confidence liaising with internal and external stakeholders, • Strong attention to detail, problem-solving ability, and risk awareness, • Able to work effectively under pressure and manage multiple priorities, • Familiarity with industry regulations and operational risk frameworks is a plus Additional Information: • Full-time role based in Chester, with 4–5 days per week in-office required, • Initial 3-month contract, with potential for extension, • Competitive day rate (inside IR35 / via umbrella) If you’re available immediately or on short notice and have the relevant margin and collateral ops experience, we’d love to hear from you. Pontoon Solutions is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Sales Assistant, Kurt Geiger, Cheshire Oaks Outlet. Support your Management Team in achieving company sales targets and operational goals.

Business Unit: Technology Operations & Cyber Security Location: UK, Hybrid Contract Type: Permanent, full-time We're looking for an experienced Group Incident Manager to join our multi-disciplinary team where you will assess incidents raised through ServiceNow to understand impact and if there is a requirement for central management. This role will require you to support enhancements to the Group Incident management procedure & Framework ensuring a continuous improvement mindset across the Service Management department, identifying opportunities to enhance processes which could add value to the team and wider TOCS, to help improve customer & colleague experience, efficiency and ensure regulatory compliance. Actively lead or support Senior Group and Major Incident Managers on all Major Incidents, including those hitting Bronze or Silver criteria to ensure effective and timely service restoration through the Incident Management process, working with technical and Business teams to agree the appropriate actions to minimise customer and operational impact. Supporting the Senior Group and Major Incident Managers to provide timely updates to business stakeholders on incident status, service impact and actions/timelines to restore service through the appropriate communication channels ~ Supporting the Senior Group and Major Incident Managers ensure appropriate escalations are undertaken in accordance with Bank policies ~ Run and document Post Incident Reviews (PIRs) with root cause and agreed actions and actively track these actions to completion ~ Undertake continual service improvements of the Incident Management process. ~ Day to day monitoring of tools such as Servicenow, Teams channels and Downdetector to enable early detection of incidents. ~ Ensuring a continuous improvement mindset across the Information Service Management team, identifying opportunities to enhance processes which could add value to the team, and wider TOCS, improve customer experience, efficiency and ensure regulatory compliance. ~ Group (Business) Incident Management experience. ~ An understanding of key technologies and applications that underpin the Bank defined Important Business Services processes. ~ Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. ~ Up to five extra paid well-being days per year. ~20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. ~ Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. Please ensure to submit your applications as soon as possible. Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Banking – but fairer, more rewarding, and for the good of society. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team the legal bit These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Is this the role you are looking for If so read on for more details, and make sure to apply today. Business Unit: Technology Operations & Cyber Security Location: UK, Hybrid Salary: £40,000 - £50,000 Contract Type: Permanent, full-time Our Team We're looking for an experienced Group Incident Manager to join our multi-disciplinary team where you will assess incidents raised through ServiceNow to understand impact and if there is a requirement for central management. You will also assist in ensuring that all Bronze or Silver incidents are managed to resolution with an understanding of root cause and facilitate Post Incident Reviews detailing relevant actions and identifying lessons learned. This role will require you to support enhancements to the Group Incident management procedure & Framework ensuring a continuous improvement mindset across the Service Management department, identifying opportunities to enhance processes which could add value to the team and wider TOCS, to help improve customer & colleague experience, efficiency and ensure regulatory compliance. What you'll be doing: * Actively lead or support Senior Group and Major Incident Managers on all Major Incidents, including those hitting Bronze or Silver criteria to ensure effective and timely service restoration through the Incident Management process, working with technical and Business teams to agree the appropriate actions to minimise customer and operational impact. * Supporting the Senior Group and Major Incident Managers to provide timely updates to business stakeholders on incident status, service impact and actions/timelines to restore service through the appropriate communication channels * Supporting the Senior Group and Major Incident Managers ensure appropriate escalations are undertaken in accordance with Bank policies * Run and document Post Incident Reviews (PIRs) with root cause and agreed actions and actively track these actions to completion * Undertake continual service improvements of the Incident Management process. * Day to day monitoring of tools such as Servicenow, Teams channels and Downdetector to enable early detection of incidents. * Ensuring a continuous improvement mindset across the Information Service Management team, identifying opportunities to enhance processes which could add value to the team, and wider TOCS, improve customer experience, efficiency and ensure regulatory compliance. * Will be required to work OOH/Standby to support incidents and major IT releases 24365 We need you to have: * Group (Business) Incident Management experience. * Strong leadership and development skills and experience. * An understanding of key technologies and applications that underpin the Bank defined Important Business Services processes. * Ability to cope with multiple priorities in a rapidly changing and dynamic environment. * Experience of Partner engagement through Incidents, PIRs and/or Service Reviews * Tenacity, resilience and flexibility Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance., • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Technology Operations & Cyber Security Location: UK, Hybrid Contract Type: Permanent, full-time We're looking for an experienced Group Incident Manager to join our multi-disciplinary team where you will assess incidents raised through ServiceNow to understand impact and if there is a requirement for central management. This role will require you to support enhancements to the Group Incident management procedure & Framework ensuring a continuous improvement mindset across the Service Management department, identifying opportunities to enhance processes which could add value to the team and wider TOCS, to help improve customer & colleague experience, efficiency and ensure regulatory compliance. Actively lead or support Senior Group and Major Incident Managers on all Major Incidents, including those hitting Bronze or Silver criteria to ensure effective and timely service restoration through the Incident Management process, working with technical and Business teams to agree the appropriate actions to minimise customer and operational impact. Supporting the Senior Group and Major Incident Managers to provide timely updates to business stakeholders on incident status, service impact and actions/timelines to restore service through the appropriate communication channels ~ Supporting the Senior Group and Major Incident Managers ensure appropriate escalations are undertaken in accordance with Bank policies ~ Run and document Post Incident Reviews (PIRs) with root cause and agreed actions and actively track these actions to completion ~ Undertake continual service improvements of the Incident Management process. ~ Day to day monitoring of tools such as Servicenow, Teams channels and Downdetector to enable early detection of incidents. ~ Ensuring a continuous improvement mindset across the Information Service Management team, identifying opportunities to enhance processes which could add value to the team, and wider TOCS, improve customer experience, efficiency and ensure regulatory compliance. ~ Group (Business) Incident Management experience. ~ An understanding of key technologies and applications that underpin the Bank defined Important Business Services processes. ~ Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. ~ Up to five extra paid well-being days per year. ~20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. ~ Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. Please ensure to submit your applications as soon as possible. Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Banking – but fairer, more rewarding, and for the good of society. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team the legal bit These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Technology Operations & Cyber Security Location: UK, Hybrid Contract Type: Permanent, full-time We're looking for an experienced Group Incident Manager to join our multi-disciplinary team where you will assess incidents raised through ServiceNow to understand impact and if there is a requirement for central management. This role will require you to support enhancements to the Group Incident management procedure & Framework ensuring a continuous improvement mindset across the Service Management department, identifying opportunities to enhance processes which could add value to the team and wider TOCS, to help improve customer & colleague experience, efficiency and ensure regulatory compliance. Actively lead or support Senior Group and Major Incident Managers on all Major Incidents, including those hitting Bronze or Silver criteria to ensure effective and timely service restoration through the Incident Management process, working with technical and Business teams to agree the appropriate actions to minimise customer and operational impact. Supporting the Senior Group and Major Incident Managers to provide timely updates to business stakeholders on incident status, service impact and actions/timelines to restore service through the appropriate communication channels ~ Supporting the Senior Group and Major Incident Managers ensure appropriate escalations are undertaken in accordance with Bank policies ~ Run and document Post Incident Reviews (PIRs) with root cause and agreed actions and actively track these actions to completion ~ Undertake continual service improvements of the Incident Management process. ~ Day to day monitoring of tools such as Servicenow, Teams channels and Downdetector to enable early detection of incidents. ~ Ensuring a continuous improvement mindset across the Information Service Management team, identifying opportunities to enhance processes which could add value to the team, and wider TOCS, improve customer experience, efficiency and ensure regulatory compliance. ~ Group (Business) Incident Management experience. ~ An understanding of key technologies and applications that underpin the Bank defined Important Business Services processes. ~ Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. ~ Up to five extra paid well-being days per year. ~20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. ~ Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. Please ensure to submit your applications as soon as possible. Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Banking – but fairer, more rewarding, and for the good of society. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team the legal bit These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Financial Care Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Salary range: £Depending on experience Location: Hybrid - Attending Leeds or Gosforth HUB 1-2 times per week Contract Type: Permanent We’re looking for straight up mortgage collections strategy specialist to join our Financial Care (Collections) strategy team. Our team Collections Strategy Specialists are primarily responsible for utilising their knowledge and experience, backed by cutting-edge analysis, to drive the direction of the customer journeys for Mortgage Customers who are in arrears. Using well-developed skills to draw conclusions, offer solutions and make recommendations that contribute to achieving our businesses ambitions. This ensures that they support customers in line with risk appetite, within regulatory guidelines and delivers delightfully surprising customer solutions. You’ll be driving the delivery of credit risk strategies to ensure we offer the right treatments to customers in arrears, at the right time. What you’ll be doing • Managing a team of Collections strategy analysts, supporting technical and soft-skill development., • Identifying opportunities to drive improvements in the collections journey which deliver great customer outcomes and make best use of operational resources., • Leading on the designing, monitoring and ongoing improvement to contact strategies which aim to contact the right customer, through the right channel, at the right time., • Working with legal and compliance teams to ensure adherence to current and new regulatory requirements – modifying and adapting strategies/monitoring where necessary., • Maintaining supportive and collaborative internal relationships inc. 2nd line risk, Financial Care operations, compliance and commercial teams as well as external relationships with third parties such as UK Finance, Credit Reference Agencies, Benchmarking Agencies and Insight providers., • Supporting in the development, evaluation and delivery of key strategic change. Adapting engagement for the numerous stakeholder groups and ensuring relevant communications are articulated to the rest of the business., • Driving self-development, including the appropriate prioritisation of work, understanding the skills required to complete the role including analytical self., • Placing customers (internal and external) at the heart of decision making, ensuring that Financial Care and wider VM business colleagues are customer focussed and committed to achieving the right outcomes for customers and for VM., • Supporting the running of monthly strategy governance, sharing MI trends, strategy updates and general credit considerations., • Monitoring the performance of the business, provide early warning of adverse risk trends including new and emerging risks, and recommendations to improve. We need you to have • Substantial experience of Mortgage collections, including knowledge of English, Welsh and Scottish litigation, and MCOB compliance., • Exceptional communication skills to deliver clear verbal and written communication accurately in regarding repayment terms, policies and consequences and to document customer interactions accurately., • Significant experience in a similar Mortgage collections strategy role, where you managed a team of analysts., • Strong SAS/ SQL programming skills, • A Proactive and autonomous approach to seek opportunities for continuous improvement without prompt., • An insatiable curiosity and a proactive and inquisitive nature., • A team player that’s willing to get stuck in! Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance., • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Risk Operations 25,800 - £32,000 per annum depending on experience + benefits! Location: Hybrid - UK with occasional travel to office or Hub at Glasgow, Gosforth or Leeds Contract type : Permanent Risk Operations brings together operational areas who delightfully support customers in their moment of need. This could range from a bereavement in the family to customers in financial difficulty to fraudulent activity. This role is critical in supporting the department by enhancing opportunities and also responding to emerging risks which the nature of the work brings with it. Customer experience is at the heart of everything that Risk Operations do, and we are continually looking for ways to improve this experience through Continuous improvements and customer journeys. Ensuring the delivery of quality is embedded in line with policy and regulatory requirements, helping to ensure good customer outcomes and that key controls are maintained. Co-ordinate team resource to deliver testing in line with framework requirements across testing samples in the area. Provide mentoring and support to team of Quality Checkers to foster culture of good quality outcomes and drive continuous improvement. Conduct root cause analysis of quality outcomes, to identify areas of opportunity for improvement and implement corrective and proactive actions. Collaborate with other teams within the area and business to ensure quality is integrated into all parts of the customer journey. Create reports on quality metrics, findings and continuous improvements for management review. Ensure regulatory compliance (EG FCA

Business Unit: Financial Care Depending on experience Location: Hybrid - Attending Leeds or Gosforth HUB 1-2 times per week Contract Type: Permanent We’re looking for straight up mortgage collections strategy specialist to join our Financial Care (Collections) strategy team. Collections Strategy Specialists are primarily responsible for utilising their knowledge and experience, backed by cutting-edge analysis, to drive the direction of the customer journeys for Mortgage Customers who are in arrears. This ensures that they support customers in line with risk appetite, within regulatory guidelines and delivers delightfully surprising customer solutions. You’ll be driving the delivery of credit risk strategies to ensure we offer the right treatments to customers in arrears, at the right time. Managing a team of Collections strategy analysts, supporting technical and soft-skill development. Identifying opportunities to drive improvements in the collections journey which deliver great customer outcomes and make best use of operational resources. Leading on the designing, monitoring and ongoing improvement to contact strategies which aim to contact the right customer, through the right channel, at the right time. Working with legal and compliance teams to ensure adherence to current and new regulatory requirements – modifying and adapting strategies/monitoring where necessary. 2nd line risk, Financial Care operations, compliance and commercial teams as well as external relationships with third parties such as UK Finance, Credit Reference Agencies, Benchmarking Agencies and Insight providers. Placing customers (internal and external) at the heart of decision making, ensuring that Financial Care and wider VM business colleagues are customer focussed and committed to achieving the right outcomes for customers and for VM. Supporting the running of monthly strategy governance, sharing MI trends, strategy updates and general credit considerations. Monitoring the performance of the business, provide early warning of adverse risk trends including new and emerging risks, and recommendations to improve. Substantial experience of Mortgage collections, including knowledge of English, Welsh and Scottish litigation, and MCOB compliance. Exceptional communication skills to deliver clear verbal and written communication accurately in regarding repayment terms, policies and consequences and to document customer interactions accurately. Significant experience in a similar Mortgage collections strategy role, where you managed a team of analysts. Strong SAS/ SQL programming skills Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more. ~ Up to five extra paid well-being days per year. ~20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. ~ Market-leading pension. ~ Free private medical cover, income protection and life assurance. ~ Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. Please ensure to submit your applications as soon as possible. Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Banking – but fairer, more rewarding, and for the good of society. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team the legal bit These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Salary range: £23,600 - £35,400 DOE per annum + Benefits Location: Hybrid with travel to a local hub – Glasgow, Gosforth or Leeds Contract Type: Permanent, Full Time Our Team Our Financial Care team brings together operational areas who provide support customers who are experiencing financial d

What you will be doing:** Supporting the ISS business by attending high level reviews and producing progress repor

Salary range: £23,600 - £35,400 DOE per annum + Benefits Location: Hybrid with travel to a local hub – Glasgow, Gosforth or Leeds Contract Type: Permanent, Full Time Our Team Our Financial Care team brings together operational areas who provide support customers who are experiencing financial d

We’re looking for an experienced data, risk & compliance manager to join the M&S Customer Service Centre, to ensure, with support from the central DPO function, that operational practices in customer services are compliant with data protection laws and internal policy, while overseeing customer da

Our TeamOur Financial Care team brings together operational areas who provide support customers who are experiencing financial difficulty and struggling with their Mortgage payments. Be a point of escalation to deal with any issues or complaints, using root cause analysis and team-based problem solv

Operational Support Agent – Deeside Location: Deeside Pay: £13. Hours: Monday to Friday, 11:00 – 20:00 Contract: Temp to Perm Role Overview We are recruiting an Operational Support Agent to join a busy international courier operation in Deeside. Key Duties Monitor consignments

Operational Prison Support- No Experience Needed | Training Provided Location: Based at HMP Littlehey, near Huntingdon, Cambridgeshire - free on-site parking and an easy commute from Perry, Peterborough & Bedford or surrounding areas Shifts: Full-time, 37 hours per week. As an Operational Prison S

Operational Prison Support- No Experience Needed | Training Provided.