Customer Care Specialist Duties: Provide exceptional customer service and support to clients Handle incoming customer inquiries via phone, email, and chat Resolve customer issues and complaints in a timely and professional manner Maintain accurate records of customer interactions and transactions Collaborate with internal teams to address customer needs and ensure customer satisfaction Identify opportunities for upselling or cross-selling products or services Negotiate with customers to reach mutually beneficial solutions Stay up-to-date on product knowledge and industry trends
Job Overview We are Looking for Hardworking individual to join our team at Dagenham London Branch. The candidate must have good communication skills and Customer Service, Must have Good knowledge of Using of Social Media , Video Editing and photography skills. Full training will be provided so send us your CV if you want to join our team. Responsibilities Greet and welcome customers in a professional and friendly manner Answer and direct phone calls promptly Making Videos and Uploading on Social Media platforms. Maintain a tidy and organised reception area Computer Skills and knowledge Reguired Skills Advertising on Social Media Platforms -Video & photography skills. Strong Communication skills Computer literate with knowledge Excellent phone etiquette and communication skills Organisational abilities to manage multiple tasks efficiently Familiarity with general office procedures Job Types: Full-time, Part-time, Permanent Pay: £22,000.00-£38,000.00 per year Expected hours: 20 – 48 per week Additional pay: Commission pay Performance bonus Benefits: Company pension Employee discount Free parking On-site parking Schedule: Day shift Monday to Friday Overtime Weekend availability Work Location: In person
We are seeking a motivated and detail-oriented individual to join our team. The successful candidate will be responsible for a variety of sales and marketing support functions aimed at driving business growth and ensuring high levels of customer satisfaction. Key Responsibilities: Plan and Execute Marketing Campaigns: Assist in the development and implementation of marketing strategies and campaigns across various channels (email, social media, print, etc.) to promote products and services. Coordinate with internal teams and external vendors to ensure timely execution. Respond to Customer Inquiries: Handle incoming queries from customers via phone, email, or chat in a professional and timely manner. Provide accurate information about products, services, and promotions, and escalate complex issues to the appropriate departments when necessary. Maintain Sales Database: Accurately input and update customer and sales information in the company’s CRM system. Ensure data integrity and assist with generating regular sales reports and performance metrics. Record and Submit Sales Activities: Document all sales-related activities including calls, meetings, follow-ups, and outcomes. Submit weekly and monthly activity reports to management to provide insight into performance and pipeline status. Qualifications: Strong communication and interpersonal skills Basic understanding of sales and marketing principles Proficient in Microsoft Office Suite and CRM tools Highly organized and able to multitask in a fast-paced environment Prior experience in a similar role is a plus
About Us Promised Consultant is a UK-based accounting and bookkeeping company providing professional financial services to small businesses and individuals. We help our clients manage their accounts, taxes, and business finances with honesty and reliability. Job Description We are looking for a friendly and motivated Business Development Executive to help us grow our client base. You will be responsible for finding new customers, promoting our services, and building strong relationships with clients. Main Duties Contact potential customers through phone, email, or in person Explain our services in a simple and clear way Arrange meetings and follow up with leads Keep records of calls, emails, and meetings Work with the team to meet monthly targets What We’re Looking For Good communication and people skills Confidence in speaking to new people Basic knowledge of business or sales (training will be provided) Able to work independently and stay organised Experience in accounting or sales is a plus, but not required What We Offer Competitive salary plus performance bonuses Training and support to help you grow Friendly team and a positive work environment Opportunities to build a career in business and finance