Job Title: Product Trainer Location: Office based ROLE OVERVIEW: Join DK Tools Ltd in a pivotal role designed to champion product knowledge and training across the company. As the Product Trainer, you will be tasked with developing and delivering comprehensive training programmes that elevate the expertise of all staff members in our product range, including upcoming launches. Your insights and training will directly impact product development, sales effectiveness, and customer satisfaction. KEY RESPONSIBILITIES: · Product Expertise Development: o Maintain up-to-date knowledge of the entire product line and upcoming launches. · Training Programme Development and Execution: Design and implement a structured training programme for all employees, tailored to different departmental needs. Schedule and conduct regular training sessions, workshops, and seminars. New Product Testing and Feedback: Collaborate with product teams to test new products, Provide detailed feedback and suggestions for product improvements. Collaborate with production teams to ensure relevant product information is included on pack Sales Enablement: Equip the sales team with the necessary product knowledge and skills to enhance their sales pitches and customer interactions. Collaborate with Product & Marketing to create sales support materials like cheat sheets, product comparisons, and selling points. Customer Support Training: Train customer service teams on product features, troubleshooting, and FAQs to enhance customer support quality. Regularly review and update customer service training materials based on product updates and customer feedback. Content Creation for Marketing: Produce high-quality instructional and promotional videos that clearly communicate product usage and benefits to end-users. Collaborate with the marketing department to align video content with marketing campaigns and objectives. Collaborate with marketing to ensure key product information, features and benefits are reflected in marketing materials. Programme Performance and Metrics: Develop and monitor key performance indicators to assess the effectiveness of training programmes. PERSON SPECIFICATION - Knowledge, Skills & Behaviours: · Proven experience as a Product Trainer, ideally within the DIY tools or similar consumer goods industry. · Bachelor’s degree in Education, Business, Communication, or a related field. Relevant professional certifications in training or product management are a plus. · Strong presentation and communication skills, capable of effectively engaging and educating diverse audiences – in writing, verbal and comfortable being in front of a camera recording videos · Demonstrable experience in creating and managing training materials and programmes. · Technical proficiency in using technology and content creation tools for training purposes. · Excellent organisational skills, with a proven ability to manage multiple projects simultaneously and meet deadlines. COMPANY VALUES – What we look for · Trustworthy to do the right thing, even if it costs · Treat situations fairly, looking at the big picture inform decision making · Honesty in the way we deal with our colleagues and customers alike · Take pride & passion in our work to deliver quality and results · Take ownership to treat the business like it's our own · Treat everyone with respect, as you'd want to be treated yourself Challenge the status quo and drive continuous improvement.
The Role: We are seeking a highly motivated and experienced Ofsted Registered Manager to manage and oversee our supported living services for 16-18 years old. Reporting directly to the Managing Director, you will play a pivotal role in the day-to-day management and delivery of our services. This position is crucial for ensuring compliance with Local Authority fundamental standards while promoting best practices across the care settings. This opportunity will provide individuals the chance to grow a home and make an impact on the lives of young people. Key Responsibilities: Oversee and manage the daily operations of supported living services in line with council requirements, ensuring high standards of care. Supervise, mentor, and train support staff, fostering a collaborative, proactive, and supportive environment. Assist in the development, implementation, and review of individual care plans that reflect each client’s personal goals and aspirations. Key work with the Individuals to develop their support plan through the referral, assessment and review stages of person-centred planning. Understand their lifestyle choices, circles of support, what is important to and for them, and supporting them to have more choice and control in their life. Engage regularly with service users, families, and professionals, ensuring that care delivery aligns with a person-centred approach. Conduct regular audits and ensure all documentation is compliant with regulatory standards. Support with recruitment, staff rotas, and management of resources, ensuring services operate effectively within budgets. Actively contribute to continuous improvement initiatives and implement policies that drive quality and efficiency across the services. A level 5 qualification or be working towards this with management experience is crucial to the role, as well as experience in building a service and team as we are expanding the company. You will have comprehensive understanding of supported living with young people aged 16 - 18 . An understanding of the strategies for managing Challenging Behaviour and have the ability to understand equality issues and have knowledge and consideration of meeting the diverse needs of the staff team and vulnerable children / adults. You should have the ability to continually aim at improving the staff teams’ performance to provide Best Value Services and to develop effective team performance, make informed decisions and offer a clear lead, including pre-planning and impartation and monitoring of those plans, as well as having experience of handling conflict and managing sensitive issues to achieve positive outcomes. Person Specification: Leadership: Proven experience in a supervisory or management role within a supported living or similar regulated care environment, with a focus on empowering teams (minimum 1 year). You will lead, oversee and assist the directors in implementing the company’s vision, including the systems, staffing, policies and procedures that enable structure and high standards to be delivered. Communication Skills: Excellent written and verbal communication skills, able to liaise confidently with service users, families, staff, and professionals. Problem-Solving: Strong analytical skills with the ability to make decisions under pressure and resolve conflicts effectively. Organisational Skills: Exceptional organisational abilities, with a proactive approach to meeting deadlines and adapting to changing service demands. Empathy & Resilience: Genuine commitment to the well-being of others, with resilience and a positive attitude in a demanding sector. Qualifications Required: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway). Valid driving license or willingness to travel between service locations. Up-to-date knowledge of relevant Children & Adult Social Care Legislation, safeguarding procedures, and health and social care legislation. Benefits: Competitive salary and numerous benefits to grow As a growing company, there will be more perks as we grow and you will be at the forefront of it. Comprehensive training and development programs, including access to relevant qualifications and leadership training. Employee assistance programs supporting mental and physical well-being. Opportunities for career progression in a growing, dynamic company. If you are passionate about making a difference in young people’s lives and looking to advance your career in a supportive, passionate organisation, we would love to hear from you. Proof of right to work in the UK. Please be advised we do NOT offer sponsorship. Job Type: Full-time, Permanent Pay: £42,000 to £52,000 per year depending on experience (negotiable) Additional pay: Company Growth Bonus Benefits: Enjoy your Birthday off Company events Company pension scheme in the future Employee mentoring programme Referral programme Sick pay Work from home in the future Training programmes As the business grows, so do the perks! Schedule: Monday to Friday Weekend availability when required On Call The role requires working flexibly mainly Monday – Friday but will require a manager who can be flexible where required. Licence/Certification: NVQ/QCF Level 5 Diploma in Leadership and Management for Residential Childcare (or proof of training underway) Work Location: In person with possibility to WFH in the future
Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Maintenance Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our Business. The prospective applicant needs to demonstrate the following: · To selects, measures and cuts steel bars, rods and wire to required lengths, positions and fixes reinforcements into position and tensions as required using hydraulic jacks; · To lays bricks, tiles and building blocks to construct, repair and decorate buildings; · To pours and levels concrete, prepares surfaces for painting and plastering, and mixes and applies plaster and paint; · To installs plumbing fixtures, woodwork structures and fittings, and sets glass in frames; · To maintains and repairs steeples, industrial chimneys and other high structures, and installs and replaces lightning conductors; · To erects and repairs fencing; · To checks and puts on diving suit and equipment and descends underwater to carry out construction, maintenance and repair tasks on sites such as oil rigs, harbours, bridges etc. Skills, experience, and qualification required for the role. · Proven experience as a Maintenance Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. · Experience in the similar role for 3 years is desirable. If you are a skilled Maintenance Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week
Position: Salon manager (SOC 1253) Job Types: Full-time, Permanent Salary: £38,700.00-£40,000.00 per year Working hours: 37.5 hours Supplemental pay types: Performance bonus Work Location: 103-105 Lowther St, Carlisle, Cumbria, CA3 8ED, United Kingdom Salon Manager Hollywood Nails HB LTD is thrilled to present a remarkable opportunity for a Salon Manager to become a cherished member of our family, situated in the heart of Carlisle. We are actively seeking an individual with innovation, dynamism, and a keen business acumen to unlock the full potential of their team and salon. As the Salon Manager, you will be the driving force behind our salon's success. You will be a results-oriented leader committed to consistency and profit maximization. Our ideal candidate is an ambitious and imaginative leader who will serve as a role model for the salon team. Your leadership style will inspire and motivate, creating a positive atmosphere that enhances team morale. Your team will be motivated and enthusiastic about delivering the ultimate client experience, thanks to your unwavering support. In return, we will empower you with tailored training that encompasses both creativity and education, equipping you for success as a leader. Our future aspirations involve the establishment of a nail salon chain in the UK, aimed at making a significant impact and delivering top-notch services. Your experience and talent are pivotal to the realization of our salon's value for our customers. By contributing to our expansion, you not only enhance our company but also elevate the standard of services offered to society. This endeavor provides you with a unique opportunity to make a lasting impact and establish your reputation within the community. Join us and be a part of a thriving family dedicated to excellence and growth. Key responsibilities: - Operational & Financial Management Oversee day-to-day operations, including technician scheduling, inventory management, and supply ordering. Manage budgets, control expenses, and monitor financial performance to achieve revenue and profitability targets. Handle and resolve client complaints or concerns professionally. - Technical Nail Care and Services Develop various nail enhancements, including gel, acrylic, and custom nail art designs. Ensure that all nail technicians are proficient in shaping, filing, and applying polish with precision and consistency. Stay current on industry trends and introduce innovative techniques to the salon’s service offerings. - Staff Training & Development Lead training programs for nail technicians, emphasizing high-quality standards in all services, including manicures, pedicures, and nail enhancements. Provide continuous mentorship and professional development to ensure technicians maintain the highest level of skill and expertise. - Quality Control & Service Standards Establish and enforce quality assurance practices to maintain a consistent, high-end customer experience. Conduct regular assessments of technician work to ensure alignment with the salon’s upscale standards. - Client Relationship Management Cultivate strong relationships with clients, ensuring each client enjoys a personalized, high-quality experience. Address client feedback professionally, resolving any service issues to enhance satisfaction and encourage loyalty. - Health, Safety, & Compliance Ensure all staff adhere to rigorous health, safety, and hygiene standards to maintain a safe, clean salon environment. Conduct regular compliance checks, ensuring all operations meet local regulations and salon policies. - Support for Business Growth Work closely with the director on expansion plans, providing insights into staffing needs, service standards, and best practices for new locations. Establish scalable policies and practices to ensure consistent brand experience across all branches. More about you: · As a dedicated and innovative leader. Proven experience as a Salon Manager or in a similar managerial role in the beauty industry. · At least B1 English. · You possess the ability to nurture and expand a loyal clientele, ensuring their ongoing satisfaction. · Serving as a role model for our salon team, you will exemplify best practices with unwavering integrity. · You will adeptly cater to our clients while cultivating a thriving and profitable salon. · Ideally, your background will be in a commercial setting, marked by a results-driven focus aimed at profit maximization. · Your strong customer service skills will be a testament to your dedication to client satisfaction. · While an NVQ Level 5 in Beauty Therapy or equivalent is preferred, it is not a strict requirement. · You will work closely with the director to facilitate staff recruitment and provide comprehensive training to new team members. What you will get from us. • Incentives, competitions, and opportunities to earn bonuses and unlimited commission. • 28 days annual leave plus 8 bank holidays • Competitive salary packages. • Training courses
Employment Type: Full-Time About Us Join a fast-growing education technology company committed to transforming learning through innovative solutions. We develop platforms and services that help learners and educators thrive, using cutting-edge technology to drive engagement and impact. Role Overview As our Account Manager (Advertising), you will play a pivotal role in driving and managing advertising campaigns, ensuring successful client relationships, and delivering optimal results. Leveraging your background in diverse fields such as advertising, real estate management, educational services, and B2B sales, you will excel in creating strategic ad solutions tailored to our clients in the education sector. Key Responsibilities Client Relationship Management: Build and maintain strong, long-lasting relationships with clients, understanding their advertising needs and business objectives. Campaign Strategy & Execution: Develop, manage, and optimize advertising campaigns that meet and exceed client expectations. Cross-Department Collaboration: Work closely with the product, sales, and marketing teams to ensure seamless campaign integration and top-quality service delivery. Market Analysis: Utilize insights from your background in goods sales, real estate, and advertising to deliver data-driven strategies that enhance ad performance. Performance Tracking & Reporting: Monitor and report on campaign performance, offering insights and actionable recommendations to clients. Qualifications Proven experience as an Account Manager or similar role, ideally in advertising or digital media. Solid understanding of advertising, real estate management, and sales industries. Strong interpersonal and communication skills, with a client-focused approach. Ability to handle multiple accounts and projects, with an eye for detail and a proactive problem-solving mindset. Familiarity with digital ad platforms and metrics (experience in educational technology is a plus). Why Join Us? Opportunity to work with leading educational clients and cutting-edge technology. A collaborative and innovative team culture. Competitive salary and growth potential in a rapidly expanding industry. Application Process If you're passionate about driving client success and want to be part of a transformative journey in educational technology, we'd love to hear from you. Please submit your resume and cover letter detailing your experience in relevant fields. We are an equal opportunity employer and value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or disability.
Full job description We are seeking to recruit ACCA qualified accountant (part time) to join professional accountancy practice. This is a pivotal role within the company, and the successful candidate will be responsible for review of management accounts a diverse range of clients in a timely and accurate manner.
Are you a skilled and organised engineering professional ready to make a substantial impact in a growing organization? We are seeking a dedicated Project Engineer to join our team, playing a pivotal role in the planning, execution, and completion of engineering projects with a focus on quality, safety, and efficiency. The prospective applicant needs to demonstrate the following: · To Develop and manage project scopes, budgets, and detailed timelines, coordinating resources effectively to ensure milestones are met with efficiency. · To track and control project costs, working closely with finance on accurate forecasts and identifying cost-saving opportunities to align with budget goals. · To ensure adherence to regulatory standards, company policies, and safety protocols, conducting regular quality checks and audits to maintain design and specification compliance. · To serve as the primary point of contact for clients, contractors, and suppliers, providing timely project updates and maintaining alignment with all stakeholders’ expectations. · To act as a technical resource throughout construction and commissioning, offering expert guidance and approving contractor work to ensure specification compliance. · To identify and document potential project risks, developing mitigation strategies proactively, while maintaining comprehensive “as-built” drawings, project reports, and handover documentation. · To collaborate on resource planning, optimising materials, labor, and equipment usage, and supporting continuous improvement initiatives for safety and efficiency. Skills, experience, and qualification required for the role. · Bachelor’s degree in Engineering · Proven experience in project management within a relevant industry. · Strong technical, organizational, and analytical skills. · Proficiency in project management · Excellent communication and interpersonal skills, with a focus on collaboration and stakeholder satisfaction. Experience in the similar role for 2 years is desirable. If you’re a results-driven Project Engineer ready for a dynamic and impactful role, we’d love to hear from you! Please submit your resume, detailing your experience and qualifications. Hour: 37.5 Hours per/week
Join our dynamic team at Chango Kensington, where we're not just passionate about brewing excellent coffee but also about sharing the delightful world of Argentinean empanadas! As a tightly-knit, multicultural crew, we're dedicated to creating memorable experiences for our customers. We're currently seeking enthusiastic individuals to join our team. As an Empanada Maestro, your role is pivotal in embodying the essence of our brand. You'll infuse each customer interaction with exceptional service, creating a welcoming atmosphere that leaves a lasting impression and keeps customers coming back for more delicious experiences. About the Empanada Maestro rol: Taking orders, serving food and drinks Brewing excellent coffee Ensuring the customer experience is maintained at the highest standard Ensuring that food safety standards are followed at all times Requirements: Exceptional customer service skills Multi-tasking skills and can-do attitude The availability to work flexible hours including weekends. Location may vary between our Wimbledon and Wandsworth shops. And most important, a love for the empanadas! If you have a passion for tasty empanadas and enjoy providing outstanding service, join us! We can't wait to meet you soon!