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Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!

ONE75 - West End Lane (West Hampstead) Exciting opportunity alert! Our brand new bar specialised in craft cocktails, is looking for a skilled and passionate waiter/waitress to join our team. The ideal candidate will have a genuine love for working with people, a positive attitude, and a commitment to providing outstanding customer service. Whether you are greeting guests, taking orders, or serving drinks, your role will be pivotal in ensuring every guest leaves with a smile.

Job Overview Grozeo is revolutionizing the retail ecosystem by offering retailers a free, turnkey eCommerce platform and ecosystem to establish their online presence in under a minute. As a Field Sales Officer, you will play a pivotal role in onboarding and activating at least 100 retailers per month, helping them harness the benefits of our innovative e-commerce platform. Your success will directly influence your earnings, with performance bonuses and upsell opportunities available. - Immidiate start (once the proof is submitted of capabilities) - Unlimited earning potential with base pay Key Responsibilities - Retailer Onboarding: Sign up and activate at least 100 retailers monthly. (If it is less than 80, employment will be terminated) Activation includes: - Ensuring retailers complete their free sign-up - Assisting OR ENSURING they set up their main details on the website (like account details, adding an order picker, a few products, etc, so it is functioning) - Guiding them through two test orders to be placed and delivered to activate their business. (This shows they are genuine signups) Relationship Management: Build and maintain strong relationships with onboarded retailers. Provide continuous support to help them grow their business using Grozeo. Performance Monitoring: Monitor the performance of your onboarded retailers, as their success directly impacts your bonuses. Upselling Opportunities: Identify and pursue upsell opportunities to help retailers scale their operations, further increasing your income. Market Focus: Target retailers from various industries, including grocery stores, homeware shops, specialty stores, takeaways, restaurants, corner shops, tech shops, and online sellers. Requirements - Proven Sales Expertise : You will be asked to deliver five to ten free sign-ups as part of the first stage of the interview process. We must see you have the capability even to get free signups for Grozeo UK. - Target-Driven: Comfortable working in a fast-paced, target-driven environment. - Relationship Skills: Strong ability to build rapport and maintain long-term client relationships. - Adaptability: Quick learner with the ability to educate retailers about the platform and its benefits. - Tech-Savvy: Familiarity with eCommerce platforms is a plus. Compensation and Benefits - Base payment of £1000 + unlimited incentives (average monthly salary £3000 to £5000 per month) - Performance Bonuses: Incentives based on retailer activation and their ongoing performance. - Upsell Commissions: Earn additional income through successful upselling. - Career Growth: Opportunity to grow within a fast-paced, innovative company revolutionizing retail technology. How to Apply As part of your job application we will ask to show proof by getting 5-10 free signups. If you can not get sellers to sign up for free, this might not be for you. - If you cannot achieve this, there will be no further discussion. Send us a message if you are interested and believe you have the required skill set. Join Grozeo and be part of a transformative journey to empower retailers and modernize the retail ecosystem! Note: This role is a blend of sales, relationship management, and technology advocacy. Ideal for self-motivated individuals passionate about sales and retail innovation.

Job Description: We are seeking a talented and motivated Project Coordinator to join our dynamic team in the creative industry. The ideal candidate will play a pivotal role in managing various tasks and projects, ensuring that they are executed efficiently and successfully. Key Responsibilities: - Coordinate and manage multiple projects simultaneously, ensuring all deadlines are met. - Liaise with team members, clients, and stakeholders to facilitate effective communication and collaboration. - Organise and maintain project schedules, ensuring all milestones are tracked and achieved. - Assist in the visual and conceptual development of projects, contributing creative ideas and solutions. - Support video editing processes, including organising footage, making edits, and collaborating with editors to ensure high-quality outputs. - Monitor project progress and report updates to relevant parties. Ensure all project documentation is accurate, up-to-date, and easily accessible. - Foster a positive and proactive team environment, encouraging collaboration and creativity. Qualifications: - Excellent communication and organizational skills. - Strong attention to detail and a keen eye for aesthetics. - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and video editing software (such as Premiere Pro or Final Cut Pro), along with Microsoft Office (Word, Excel, PowerPoint). - Previous experience in the film or creative industry is a plus. - A proactive attitude with the ability to work collaboratively in a fast-paced environment. - Strong problem-solving skills and the ability to think creatively. - Available 24/7 in emergency. - As it is Global program, might need to travel several countries for shooting. Join Us: If you are passionate about bringing innovative ideas to life and making a significant impact in the creative field, we invite you to apply for this exciting opportunity. Your contributions will play a vital role in shaping our projects and enhancing our team's success. This will be short term 4-6 months contract.

We are seeking a dynamic and passionate online chess tutor to join our team. As an online chess tutor, you will play a pivotal role in guiding students through various aspects of chess gameplay and strategy. This position presents an exciting opportunity to actively engage and empower learners to enhance their chess skills while creating a supportive and enriching virtual learning environment. Come be part of our mission to make a positive impact on individuals' chess abilities while advancing professionally in a stimulating and flexible online setting! REQUIREMENTS: - No prior experience necessary. - Knowledge of the subject being taught. ADVANTAGES: - Flexible schedule - Work from anywhere in the UK - Option to work online - Compensation ranging from £20 to £40 per hour.

The role within our marketing firm is pivotal to our success in face-to-face residential sales. We are looking for individuals who are not just hard workers but also critical thinkers and natural leaders. This position requires a proactive approach to engaging with clients, understanding their needs, and providing tailored solutions that resonate with them. We need team members who can analyze situations effectively, think on their feet, and make informed decisions that drive results. Leadership qualities are essential, as we value those who can inspire and motivate others while contributing to a collaborative team environment. If you have a passion for sales, a strong work ethic, and the ability to think critically about challenges, you will thrive in our dynamic and innovative atmosphere. The job offers several appealing features: - Commission-based structure, allowing you to earn based on your performance. - Good incentives that can enhance your overall income. - Opportunities to travel abroad for free, giving you the chance to explore new cultures while advancing your career. - The chance to network within the business, helping you build valuable connections. - A clear path for growth, enabling you to develop your skills and advance within the company. This combination makes the role both rewarding and exciting for motivated individuals.

Islamic Association of North London (IANL) Post Title: IANL Operations Manager Location: Finchley, London Salary Competitive salary, negotiable depending on experience and qualifications Hours Full-time: 40 hours per week (Flexibility required) Start Date 01 February 2025 Reporting to Board of Trustees Are you an experienced leader with a passion for operational excellence and community development? The Islamic Association of North London (IANL) is seeking a motivated and dynamic Operations Manager to lead the efficient management and growth of our vibrant organisation. About Us IANL is a registered charity established in 1977, serving the Muslim community in Barnet and beyond. Our mission is to advance education, provide religious services, and offer support to those in need, all within the framework of Islamic values. With exciting expansion plans, we’re poised to extend our impact and better serve our diverse congregation. The Role As Operations Manager, you will play a pivotal role in delivering IANL's mission. The successful candidate will have the following key priorities: • Drive forward IANL’s mission, vision, and values. • Strengthen IANL’s reputation. • Provide management and organisational support to ensure efficient operations. • Ensure IANL is well-run and remains compliant with Islamic values, internal governance and charity commission regulations. You will be responsible for delivery or delegation of the following areas: • General Management: Policy maintenance and oversight, compliance, business planning, financial management, and organisational design. • Staff Management: Recruitment, performance management, training, and team development. • Facilities Management: Ensure timely maintenance, security, and health & safety compliance for all premises. • Service Delivery: Oversee a range of services, including educational programs, Ramadan/Eid management, counselling, matrimonial services, and community outreach. • Stakeholder Engagement: Foster strong relationships with local authorities, MPs, community organisations, congregants and external charities. • Reporting: Establishing KPIs and reporting against them to the Board of Trustees The Person We are looking for a dedicated and proactive individual who demonstrates the following: 1. Proven experience in management or organisational leadership roles. 2. Experience of working in the third sector, ideally with charitable organisations. 3. Experience of line management of staff and leadership of teams or departments. 4. Positive ‘can do’ attitude to getting things done. 5. Ability to think proactively, prioritize work, and maintain relationships with a range of stakeholders. 6. Flexibility to occasionally attend out-of-core-hours meetings with volunteer-based teams on evenings and weekends to meet organisational needs. 7. Understanding of key issues surrounding Muslim communities across the UK from a variety of traditions and ethnic backgrounds. Why Join Us? • Be part of a growing organisation making a real difference in the community. • Work in a supportive and collaborative environment rooted in Islamic values. • Take on a challenging role with opportunities for professional growth. Please note that we will only be contacting shortlisted candidates. This job description reflects the core activities of the post. As the services and the postholder develop, there will inevitably be some changes to the duties, and possibly the emphasis of the post itself. We expect that the postholder will recognise this and will adopt a flexible approach. This could include undertaking relevant training where necessary. The management will consult the postholder if significant changes to the job description become necessary. The successful candidate will have to go through an Enhanced DBS check prior to being offered the final offer of employment. Start your journey with IANL and help us shape a brighter future for our community!

Position in the Hierarchy: This role will be pivotal, reporting directly to the Director and acting as a linchpin between sectors and our company. Standard Going Rate: £30,960 (£15.88 per hour) Our Offer: £41,500.00 (£21.28 per hour) Required Skills and Qualifications: The ideal candidate has sales and marketing experience in the Supply Chain and Logistics Management Consultancy field and a Bachelor's degree and/or Master's degree in a related field of study is preferred. Current Vacancies: Presently, we have one vacancy for the Marketing and Sales Administrator role, for which we intend to assign the CoS, number 4151. The value of such talents in our sector cannot be overemphasized. They not only ensure smooth communication and collaboration with international stakeholders but also enhance our understanding of the diverse global market trends, ensuring that PSD POSEIDON GLOBAL CONSULTING LTD remains at the forefront of industry advancements. About the Company: PSD POSEIDON GLOBAL CONSULTING is a "multi-disciplinary" advanced engineering solutions community consisting of engineers from different branches. PSD POSEIDON GLOBAL CONSULTING takes a visionary approach in line with your supply chain needs by leveraging the expertise of our consultants and implementing best practices, businesses can achieve a more efficient and effective logistics network that meets your needs and enhances your overall supply chain performance. With an individual possessing these linguistic capabilities and the associated industry skills, coupled with managing skills and experience in the field we anticipate it would contribute significantly to the growth for PSD POSEIDON GLOBAL CONSULTING LTD. We plan to create additional roles and foster a dynamic team comprising talents from both the UK and abroad. Our operating hours are e.g., "Monday to Friday, 9:00 AM to 4:30 PM".

Wolfox Savoy is seeking a talented and passionate Kitchen Assistant to support the Head Chef and Sous Chef in delivering exceptional culinary experiences. As the Kitchen Assistant, you will play a pivotal role in the kitchen, ensuring the highest quality of food preparation and presentation while maintaining smooth daily operations. This is an excellent opportunity for a culinary professional with strong leadership skills and a commitment to innovation and excellence.

Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented tailor to join our team and play a pivotal role in ensuring the smooth and efficient operation of our office. The prospective applicant needs to demonstrate the following: · To takes customers measurements and discusses required style and material. · To prepares individual or adapts stock pattern. · To examines fabrics or skins for flaws and prepares materials for cutting. · To arrange pattern on correct grain of fabric, marks position and cuts out garment parts with hand shears, electric knife or cutting machine. · To pins/tacks and fits garment on customer or dummy model and makes any necessary alterations. · To sews garment parts together by hand or machine, makes buttonholes and sews on fasteners and trimmings. · To makes alterations to finished garments according to customers requirements. · To shapes garment by pressing seams, pleats, etc Skills, experience, and qualification required for the role. · Proven experience as a tailor role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Experience in the similar role for 3 years is desirable. If you are a skilled tailor looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Salary: £25500 - £26500 depending on experience Hour: 37.5 Hours per/week

Wolfox Savoy is seeking a talented and passionate Chef de Partie to support the Head Chef and Sous Chef in delivering exceptional culinary experiences. As the Chef de Partie, you will play a pivotal role in the kitchen, ensuring the highest quality of food preparation and presentation while maintaining smooth daily operations. This is an excellent opportunity for a culinary professional with strong leadership skills and a commitment to innovation and excellence.

Job Title: Business Development Manager (Part-Time) Location: Fully Remote Salary: Commission Based Commission: 25% of net revenue from new business generated (All Business that you Bring to the company) About Us: We are a newly established security company offering tailored and reliable security solutions for businesses and individuals. Our mission is to provide exceptional service, ensuring safety and peace of mind for all our clients. We are seeking a seasoned Business Development Manager with extensive industry experience to help us grow and establish a strong foothold in the market. The Role: As a Business Development Manager, you will leverage your experience and industry connections to identify, secure, and develop new business opportunities. Your role will be pivotal in building long-term client relationships, driving revenue growth, and expanding our market presence. Key Responsibilities: • Identify and engage potential clients, showcasing the value of our security services. • Develop and maintain a portfolio of client relationships, acting as the primary point of contact. • Use your industry knowledge to tailor bespoke security solutions for prospective clients. • Prepare and submit high-quality tenders to secure contracts and win business. • Create and deliver professional presentations and proposals to secure contracts. • Keep up-to-date with market trends and competitor activities, identifying new opportunities. • Achieve sales targets and contribute to the company’s growth objectives. What We’re Looking For: • A minimum of 5 years’ experience within the security sector, with a proven track record in business development or sales. • Demonstrated experience in preparing and submitting tenders. • A strong portfolio of successful client relationships and achievements. • Valid SIA licence (essential). • Excellent communication, negotiation, and networking skills. • Proven ability to work independently and manage your workload effectively. • A results-driven, proactive mindset with a passion for driving business growth. What We Offer: • Generous commission structure (25% of net revenue from new business). • Fully remote working with flexible hours. • Opportunity to play a key role in the growth of a new company. • Supportive and collaborative team environment. How to Apply: If you have the experience, skills, and drive to help us succeed, we want to hear from you! Please send your CV and a cover letter outlining your relevant experience and achievements. Application Deadline: 31st February 2025 We are an equal opportunities employer and welcome applications from all suitably qualified candidates. Let me know if you’d like to make further changes!

A Recruitment Manager is responsible for overseeing the recruitment and hiring process within an organization. This role involves strategic planning, managing recruitment teams, and ensuring the company attracts and hires qualified candidates. The role requires a balance between leadership, strategic thinking, and hands-on recruitment activities. Key Responsibilities: Strategic Planning: Develop and implement recruitment strategies to meet the organization's hiring needs. Analyze the workforce plan and determine staffing requirements in line with business goals. Forecast future hiring needs and collaborate with department heads to ensure alignment. Team Leadership: Lead and manage a team of recruiters, providing guidance, training, and support. Set performance goals for the recruitment team and monitor progress. Ensure recruitment efforts are efficient, effective, and compliant with all legal requirements. Recruitment Process Management: Oversee the full-cycle recruitment process, from job postings to candidate interviews, hiring, and onboarding. Work closely with hiring managers to define job descriptions, candidate profiles, and interview processes. Ensure a positive candidate experience throughout the hiring process. Sourcing and Talent Acquisition: Develop creative and effective sourcing strategies to attract top talent across various platforms. Maintain relationships with recruitment agencies, job boards, and other external partners. Utilize data and analytics to track recruitment efforts and improve sourcing strategies. Employer Branding: Promote the company as an employer of choice through outreach, job fairs, social media, and employer branding campaigns. Monitor and improve the organization’s reputation in the job market. Compliance and Reporting: Ensure all recruitment activities are compliant with employment laws, equal opportunity policies, and company standards. Maintain accurate records of all recruitment activities and provide regular reports to senior management. Continuous Improvement: Keep up-to-date with recruitment trends and best practices. Analyze recruitment metrics (e.g., time to hire, cost per hire) to improve efficiency. Adapt recruitment strategies based on feedback and industry changes. Skills and Qualifications: Leadership skills to manage and motivate a recruitment team. Communication skills to collaborate with hiring managers, candidates, and external partners. Strategic thinking to align recruitment activities with business needs. Experience with ATS (Applicant Tracking Systems) and other recruitment tools. Knowledge of labor laws and compliance regulations. Data analysis skills to track recruitment metrics and make improvements. Problem-solving and negotiation skills to handle complex hiring situations. Education and Experience: A Bachelor’s degree in Human Resources, Business Administration, or a related field is often required. Previous experience in recruitment or HR management, often 5+ years, with a proven track record of successful hires. Experience managing teams is often preferred. Conclusion: A Recruitment Manager plays a pivotal role in ensuring the organization attracts the best talent. They combine strategic oversight, leadership, and hands-on recruitment expertise to drive success in the hiring process.

Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking an experienced Childminder to join our team and play a pivotal role in ensuring the smooth and efficient services. The prospective applicant needs to demonstrate the following: · Ensuring a high level of compliance is always maintained. · Creates friendly, secure atmosphere and tries to gain the trust and confidence of those in the home or under supervision. · Plans and participates in games and leisure activities to encourage emotional, social, physical and intellectual development. · Provides one-to-one counselling or group therapy. · Maintains contact and discusses problems/progress with other staff and social workers. · Selecting fun activities and entertainment such as games, reading and outdoor activities, helping the children with homework and other school projects. · Preparing food, providing snacks, assisting with eating, monitoring sleep and taking care of hygiene, as instructed by parents. · Keeping the children safe, keeping contact numbers at hand, alerting the parents immediately if there are any issues at home, then documenting any incident. Skills, experience, and qualification required for the role. · Proven experience as a Childminder or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. Also Childminder must communicate professionally with the parents, including actively listening, responding, and engaging with the children. Clear and open communication prevents misunderstandings and ensures the children's needs are met Experience in the similar role for 3 years is desirable. If you are a skilled Childminder looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week

As Head Chef, you will be the creative force behind our kitchen, orchestrating every aspect of food preparation and presentation. At The Counter Soho, we pride ourselves on offering a menu that is not just a collection of dishes, but a culinary journey through the rich and vibrant flavors of the Aegean. Each plate is a tribute to the region’s heritage, deeply inspired by the childhood experiences of our Executive Chef, Kemal Demirasal. Your leadership will be pivotal in ensuring that this vision is consistently brought to life with every service. What You’ll Do: - Lead the kitchen with passion and precision, ensuring that every dish meets our high standards of quality, flavour, and presentation. - Develop and refine the menu, infusing it with creativity while staying true to the Aegean influences that define our cuisine. - Oversee the day-to-day operations, including inventory management, ordering, and ensuring that all kitchen processes run smoothly. - Mentor and inspire the kitchen team, fostering a culture of learning and excellence, and helping each member to grow in their culinary careers. - Uphold strict health and safety standards, ensuring the kitchen remains a clean, organised, and safe environment. - Collaborate closely with the front-of-house team to deliver a seamless dining experience, addressing any service challenges that arise. What We’re Looking For: - Minimum 4years of experience as a Head Chef or in a senior culinary role within a high-volume kitchen. - A deep passion for cooking and a rich understanding of diverse culinary techniques, with a special affinity for Aegean cuisine. - Proven leadership and communication skills, with the ability to motivate and manage a diverse team in a high-pressure environment. - Flexibility to adapt to the demands of a busy kitchen, including evenings, weekends, and holidays. - Strong knowledge of food safety and hygiene regulations, with a commitment to maintaining impeccable standards. Why Join Us: - Be the creative leader in a kitchen that values innovation and the art of cooking. - Opportunities for career advancement within our growing company, with the potential to shape the future of our culinary direction. - Competitive salary and a comprehensive benefits package, including WPA cash plan insurance, Hospitality Rewards, free lunch at work, and a Refer a Friend scheme.

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish Restaurant, As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our Restaurant and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. Thanks for your interest. If you’d like to be part of our team, then apply now!

The Business Support Manager will play a pivotal role in organising, coordinating, and executing a variety of domestic and international events, including conferences, exhibitions, and award shows. You will oversee the entire event lifecycle, from conception to delivery, managing logistics and ensuring high standards. A proven track record in successful event management in awards or exhibitions, a proactive attitude, and the ability to work autonomously are essential. You will be responsible for meticulous planning and maintaining strong stakeholder relationships to deliver impactful events. In this role, you will navigate multiple projects, ensuring stakeholders are well-informed through excellent communication skills. You will manage timelines, budgets, and deliverables efficiently, fostering key client relationships and identifying opportunities for project enhancement. Your responsibilities will include mitigating risks and keeping projects on course to meet business objectives promptly and within budget. Event Support Manager executes events while ensuring that all logistics requirements are carried out according to the event plans. He/She manages the event plans and works closely with other departments to ensure that all operational requirements of the events are fulfilled. He/She is detailed and resourceful, and possesses excellent problem-solving skills. He/She is able to react quickly to deviations in the event plans. He/She works in a flexible workweek, including weekends, evenings, and public holidays, and is comfortable working in both indoor and outdoor environments, depending on the nature of the events.

The Crown - Bow We are looking for a motivated & experienced Assistant Manager to join and lead our team in our local, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us. What We Offer Our Assistant Managers: Access to our Career Pathway and training and development courses Up to £33000 per annum including service charge 28 days holiday per year Flexible working hours / 40-45h per week including weekends and bank holidays 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme The Crown - Bow A gorgeous pub opposite the gates to Victoria Park, just a short stroll from London Fields. You are spoilt for choice at The Crown with the pub spanning over two floors and a beautiful terrace overlooking Victoria Park. The Chefs offer a tasty selection of British seasonal, homemade dishes available from brunch to Sunday lunch. There’s so much choice at the bar from real ales, craft beers and spirits to a vast wine list. A great local where that personal touch in service makes us stand out from the rest.

About Us: SMR Facilities Management is a leading recruitment agency specializing in the hospitality sector. We are embarking on an exciting new phase of growth and expansion, driven by our commitment to providing innovative solutions for our clients and candidates. This is a fantastic opportunity to join a dynamic company and play a pivotal role in shaping our future. About the Role: We are seeking a highly motivated and results-oriented Project Lead to spearhead a critical business expansion project. You will be responsible for the entire project lifecycle, from concept to launch and beyond, ensuring its success and alignment with our strategic objectives. Key Responsibilities: Project Planning & Implementation: Develop a comprehensive business plan for the expansion project, including market analysis, competitor research, and financial projections. Define the scope, objectives, and deliverables of the project, establishing clear timelines and milestones. Secure necessary resources, including facilities, equipment, and personnel. Implement robust project management methodologies to ensure efficient execution and timely completion of tasks. Market Research & Analysis: Conduct thorough market research to identify new opportunities and assess the competitive landscape. Analyze industry trends and client needs to inform the development of new services and solutions. Develop and implement strategies to penetrate new markets and expand our client base. Business Development & Sales: Develop and implement a comprehensive sales and marketing strategy to promote the new business venture. Utilize various marketing channels, including online platforms, social media, industry events, and partnerships, to generate leads and attract new clients. Build and maintain relationships with key stakeholders in the hospitality industry to secure new business opportunities. Operational Support: Assist in the day-to-day operations of the recruitment consultancy, including timesheet management, supplier invoices, etc. Contribute to the overall growth and development of the company by identifying new opportunities and implementing innovative solutions. Qualifications & Experience: Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in project management, ideally within the recruitment or hospitality sectors. Strong understanding of the hospitality industry, including current trends, challenges, and talent needs. Excellent communication, interpersonal, and presentation skills. Ability to work independently and as part of a team, managing multiple tasks effectively. Proficient in Microsoft Office Suite and project management tools. Benefits: Competitive salary and benefits package. Opportunity to play a pivotal role in a significant business expansion project. Be part of a dynamic and supportive team environment. Excellent career progression opportunities within a growing company.

The Nursery Manager plays a pivotal role in overseeing the daily operations of a nursery, ensuring a safe, nurturing, and educational environment for children. This position requires strong leadership skills and a passion for early childhood education. The Nursery Manager will be responsible for managing staff, engaging with parents, and implementing educational programmes that promote the development of children aged 0-5 years. Duties - Oversee the daily operations of the nursery, ensuring compliance with health and safety regulations. - Manage and support nursery staff, providing guidance and training to enhance their skills in childcare and early childhood education. - Develop and implement age-appropriate educational programmes that foster children's growth and development. - Communicate effectively with parents regarding their children's progress and any concerns that may arise. - Maintain accurate records of children's development, attendance, and any incidents that occur within the nursery. - Drive initiatives to create an inclusive environment that caters to the diverse needs of all children. - Ensure the nursery is well-resourced and organised, maintaining a stimulating learning environment. Job Type: Full-time Pay: £34,494.00-£36,495.00 per year

About Us: Serenity Dining Limited is an ideal destination for authentic Vietnamese cuisine in London, dedicated to delivering an unparalleled dining experience that celebrates the rich flavours and culinary heritage of Vietnam. With a commitment to quality, authenticity, and excellence, we meticulously source the freshest, highest-quality ingredients to craft refined, light, and health-conscious dishes that epitomise the essence of Vietnamese gastronomy. We are looking for a talented chef who has excellent understanding about Vietnamese flavours and ability to effectively work under pressure in a fast-paced environment and handle multiple tasks simultaneously. As a Chef at Serenity Dining Limited, you will play a pivotal role in upholding our commitment to quality, authenticity, and excellence in every dish we serve. You will work closely with our culinary team to meticulously prepare a tantalising array of Vietnamese specialties from South, Central, and Northern Vietnam, faithfully recreating regional dishes with reverence for tradition and utilising genuine ingredients and time-honoured recipes. Responsibilities: Prepare and cook authentic Vietnamese dishes according to established recipes and standards. Ensure the highest standards of food quality, presentation, and taste in every dish. Coordinate with the Head Chef and culinary team to develop new menu items and specials that showcase the diversity of Vietnamese cuisine. Properly handle and store all food products to maintain freshness and adhere to food safety regulations. Monitor inventory levels and assist in ordering supplies to ensure efficient kitchen operations. Train and mentor kitchen staff on proper cooking techniques, food safety procedures, and menu items. Maintain a clean and organised kitchen environment, adhering to sanitation and hygiene standards at all times. Collaborate with front-of-house staff to ensure smooth service and timely delivery of food to guests. Assist in special events, catering, and other culinary initiatives as needed. Qualifications: Proven experience as a Chef, preferably specialising in Vietnamese cuisine. At least B1 level English. Speaking Vietnamese is an advantage. Extensive knowledge of Vietnamese culinary techniques, ingredients, and flavours. Understanding of Food Hygiene Legislation: Possess a clear understanding of food hygiene regulations and legislation, adhering to strict standards to maintain a safe and sanitary kitchen environment. Flexibility and 'Can-Do' Attitude: Display flexibility in your approach to work with a positive "can-do" attitude, adapting to changing priorities and challenges to deliver exceptional results. Attention to Detail: Exhibit great attention to detail and take pride in your work, striving to deliver the highest possible standards in food quality, presentation, and service. Team Player: Enjoy working collaboratively as part of a team, actively supporting colleagues and contributing to a positive work environment. Initiative and Independence: Capable of working unsupervised and using your own initiative to solve problems, make decisions, and prioritize tasks effectively. Time Management and Prioritization: Demonstrate good time management skills, maintaining a well-organised workflow and the ability to prioritise tasks effectively to meet deadlines and deliver exceptional service. Benefits for Successful Candidate: Competitive Salary: Enjoy a competitive salary package commensurate with experience and performance, recognizing your valuable contributions to our team. Tips: Benefit from tips shared among staff, providing additional income as a reward for your exceptional service and dedication. Performance Bonuses: Eligibility for performance-based bonuses, rewarding exceptional contributions to the success of Pho District. 28 Days Holiday per Year: Take advantage of 28 days of annual leave per year, prorated based on your contracted hours, allowing you to rest, recharge, and enjoy time away from work. Pension Scheme: Participate in our pension scheme, helping you plan for your future and build financial security through employer contributions. Staff Discounts (Food & Drink): Receive generous staff discounts on food and beverages, allowing you to enjoy the delicious offerings of Serenity Dining Limited at a discounted rate. Free Meals on Shift: Indulge in complimentary meals during your shifts, ensuring that you are well-fed and energised to deliver exceptional service to our guests without worrying about meal expenses. Health Insurance: Comprehensive health insurance coverage, including medical, dental, and vision benefits, ensuring well-being for you and your eligible dependents. Paid Time Off: Generous paid time off allowances for vacation, sick leave, and personal days, supporting work-life balance and personal well-being. Flexible Scheduling: Flexible scheduling options to accommodate personal commitments and preferences, providing work-life balance and flexibility. Join us at Serenity Dining Limited and be part of a dynamic team dedicated to delivering an exceptional dining experience that celebrates the best of Vietnamese cuisine. If you are passionate about Vietnamese gastronomy and thrive in a fast-paced culinary environment, we want to hear from you! Apply now to embark on an exciting culinary journey with us. Job Type: Full-time Pay: £38,700.00-£40,000.00 per year Additional pay: Performance bonus Tips Benefits: Company pension Discounted or free food Employee discount Store discount Experience: Chef: 1 year (preferred) Cooking: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person