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Job Description We are seeking a motivated and organised Assistant Manager to support the day-to-day operations of our restaurant. The successful candidate will help maintain high standards of customer service, food quality, hygiene and operational efficiency. Key Responsibilities • Coordinate daily restaurant operations to ensure smooth and efficient service., • Supervise kitchen and front-of-house staff, prepare staff rotas and maintain appropriate staffing levels., • Monitor food quality, customer service and compliance with food safety and hygiene standards., • Support menu planning and service decisions in line with restaurant objectives., • Monitor stock levels, coordinate purchasing and control operational costs to minimise waste., • Handle customer enquiries, requests and complaints professionally., • Maintain accurate operational, stock and staffing records., • Monitor sales performance and assist with budgeting and operational planning., • Support the management team in improving service quality, staff performance and overall restaurant profitability. Requirements • Previous experience in restaurant operations, team supervision or a similar management role is desirable., • Good communication, organisational and leadership skills., • Ability to manage staff, prioritise tasks and work effectively in a busy restaurant environment., • Knowledge of food hygiene, customer service and stock control., • A professional attitude and commitment to maintaining high operational standards.

Job Ref: 13677 Branch: Apex Waterloo Place Hotel- Edinburgh Location: Apex Waterloo Place Hotel, Edinburgh Salary/Benefits: Competitive Salary plus excellent company benefits & perks. Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 20/10/2026 Closing date: 01/12/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as an Cluster Lead Maintenance Engineer in Edinburgh. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview: As Cluster Lead Maintenance Engineer, you will play a key leadership role within our Maintenance team, supporting the Cluster Maintenance Manager in delivering safe, compliant, and effective maintenance operations across our Edinburgh hotels. Predominantly based at Apex Waterloo Place Hotel, you'll lead the day-to-day maintenance activities on site, managing both planned and reactive maintenance while ensuring our facilities, systems, and equipment operate at their very best. This is a hands-on role that combines technical expertise with people leadership, helping to develop the maintenance team and drive operational excellence. Main Responsibilities: • Lead and coordinate daily maintenance operations within Apex Waterloo Place Hotel., • Support the Cluster Maintenance Manager in delivering maintenance services across all Edinburgh properties when required., • Oversee planned preventative maintenance programmes to ensure assets and facilities remain in excellent condition., • Manage and respond to reactive maintenance issues, ensuring timely and effective resolution., • Line manage and support Maintenance Technicians, providing coaching, training, and performance feedback., • Ensure compliance with all Health & Safety, Fire Safety, and statutory maintenance requirements., • Conduct regular inspections of hotel facilities to identify and address maintenance issues proactively, • Manage contractor activities, including reviewing RAMS and enforcing Permit to Work procedures., • Monitor maintenance budgets, stock levels, purchasing activities, and supplier performance., • Drive energy efficiency, sustainability initiatives, and continuous improvement across the hotels., • Work closely with hotel management teams to ensure maintenance activities support operational and guest needs., • Deputise for the Cluster Maintenance Manager when required. About You: You are an experienced engineering or maintenance professional who combines strong technical knowledge with a passion for leadership and service excellence. You enjoy solving problems, supporting and developing others, and ensuring high standards are maintained across busy operational environments. With a proactive approach and strong attention to detail, you're comfortable balancing hands-on engineering responsibilities with team management and compliance requirements. Key Skills & Experience: • Formal qualifications in Mechanical or Electrical Engineering, or a core trade supported by relevant experience., • Previous experience within a maintenance, engineering, or facilities management environment., • Experience leading, mentoring, or supervising maintenance teams., • Strong knowledge of building fabric, mechanical and electrical systems, and maintenance best practices., • Excellent understanding of Health & Safety legislation and compliance requirements., • IOSH, NEBOSH, or equivalent Health & Safety qualification desirable.Experience managing planned preventative maintenance programmes and reactive repairs.Strong organisational and project coordination skills., • Confident using CAFM systems, maintenance software, and Microsoft Office applications., • Excellent communication skills with the ability to build effective relationships across departments and with external contractors., • Strong problem-solving skills and the ability to prioritise effectively within a fast-paced environment., • A proactive, accountable, and customer-focused approach to leadership. Benefits • 35 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date, • £200 referral bonus when your friends or family join the team Following your first successful 3 months, you'll also receive... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family, • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. INDHP About Apex Waterloo Place Hotel The Georgian features of the Apex Waterloo Place building make it both a timeless and elegant hotel. Located at the east end of Princes Street, this hotel stands in the desirable New Town location just moments from Calton Hill, George Street and Waverley Train Station making it central and convenient. With its corniced ceilings, Georgian windows and fireplace, Elliot's Bar & Restaurant seamlessly blends its building's rich history with contemporary design details. The menu mixes traditional Scottish dishes with innovative, globally inspired bursts of flavour. The restaurant's food complements an array of wines, cocktails, spirits and hand-picked Scottish whiskies.