Office Administrator / Finance Administrator
hace 14 días
Bedford
Office Administrator (Finance & Customer Support) Full-time | On-site Overview This role suits someone who thrives in a varied position and enjoys being the go-to person in a busy office. You’ll combine strong administrative capability with hands-on finance support, customer service, and a solid understanding of purchase ledger, credit control, and month-end routines. It’s ideal for someone who likes to keep operations running smoothly and isn’t afraid to roll up their sleeves. Key Responsibilities Office Administration • Act as the first point of contact for general office enquiries, • Manage day-to-day office operations, supplies, and facilities, • Maintain internal records, filing systems, and documentation, • Support management with scheduling, correspondence, and ad-hoc tasks Finance Support • Process purchase invoices and maintain the purchase ledger, • Assist with credit control, including issuing statements and following up on overdue accounts, • Reconcile supplier statements and resolve invoice queries, • Support month-end processes such as accruals, journals, and reconciliations, • Work closely with the finance team to ensure accurate and timely reporting Customer Support • Handle incoming customer enquiries via phone and email, • Provide product/service information and resolve issues professionally, • Liaise with internal teams to ensure customer needs are met, • Maintain customer records and update CRM systems Skills & Experience • Proven experience in an office administration role, • Background in finance support, including purchase ledger and credit control, • Comfortable with month-end routines and working to deadlines, • Strong customer service skills and confident communication style, • Proficient in Sage (Sage 50 or Sage 200 preferred), • Excellent organisational skills with the ability to multitask, • A proactive, adaptable, all-rounder who enjoys variety Personal Attributes • Reliable, approachable, and calm under pressure, • Strong attention to detail, • Positive attitude and willingness to help across the business, • Able to work independently and as part of a team