Trabajos relationship coach en LeedsCrear alertas

Head of Customer Experience Company: YDS Group (Yorkshire Dental Suite & Smile White) Reports to: CEO Location: Leeds - full time office based Hours: Full time Salary: £50,000 – £65,000 depending on experience, plus performance bonus Type: Permanent About us YDS Group is the parent company behind two growing dental and aesthetics brands: Yorkshire Dental Suite and Smile White. Both are built on a simple belief - that the experience our patients and customers have with us should feel exceptional from the very first contact to long after their treatment. As we grow, we're looking for someone to own that experience entirely: to set the standard, measure it, and raise it across both brands. This is a high-visibility role reporting directly to our CEO. You'll be the person responsible for making sure every interaction with YDS Group feels like the kind of service people remember and recommend. The role We're looking for a Head of Customer Experience to take complete ownership of the customer service offering across Yorkshire Dental Suite and Smile White. You'll define what outstanding service looks like for us, put the measurement in place to know how we're doing, and lead the work to keep improving it as we scale. We'd particularly love to hear from people with a background in luxury hospitality - those who understand instinctively what world-class, high-touch service feels like and know how to build it into the fabric of how a business operates. Key responsibilities • Own the end-to-end customer and patient experience across both brands, from first enquiry through to aftercare., • Define the service standards and culture that set YDS Group apart, and embed them across teams and sites., • Establish clear measurement - satisfaction scores, feedback, reviews, complaints, retention and other key indicators - so we always know how we're performing., • Use those insights to drive continuous improvement, turning feedback into tangible changes that customers feel., • Lead, coach and inspire front-of-house and patient-facing teams to deliver consistently exceptional service., • Design and roll out training, processes and tools that raise the bar and keep it raised as we open new sites and grow., • Handle escalated or sensitive situations with care, protecting both the customer relationship and the brand., • Work closely with the CEO and wider leadership to align the customer experience with the group's growth ambitions., • Champion the voice of the customer at a leadership level, making sure their perspective shapes decisions across the business. What we're looking for Essential • A proven track record of delivering and improving outstanding customer service, ideally in a premium, high-touch environment., • Experience setting service standards and building a service-led culture across a team or organisation., • Strong analytical ability - comfortable defining metrics, reading the data, and acting on what it tells you., • A natural leader who can motivate teams and raise standards through coaching rather than just instruction., • Excellent communication and relationship skills, and the confidence to operate at leadership level., • A genuine passion for service excellence and an eye for the details that make an experience feel special. Desirable • A background in luxury hospitality (premium hotels, fine dining, private members' clubs, luxury retail or similar)., • Experience working across multiple sites, brands or locations., • Experience in dental, healthcare, aesthetics or another regulated, patient/client-facing setting., • Familiarity with CRM, feedback and review platforms. What we offer • A salary of £50,000 – £65,000 depending on experience, plus a performance-related bonus., • A rare opportunity to own and shape the customer experience for two growing brands, reporting directly to the CEO., • Real autonomy and influence - this is a role with a seat at the table and visible impact on the group's growth. YDS Group is an equal opportunities employer. We welcome applications from all backgrounds.

Head of Sales – Grocery & International (Challenger Brand)\nLeeds / Hybrid\n£100,000 - £120,000 + bonus (15% with stretch to 25%)\n\nWe’re partnering with a high-growth challenger food brand that’s entering a genuine scale-up phase. Founder-led, entrepreneurial and demand-backed, the business is now building the commercial structure to accelerate growth across UK Grocery and international territories.\n\nThe Head of Sales role will report into the MD, owning the numbers, setting the strategy, and helping shape the next chapter of growth. While this is a leadership position, it’s not an “ivory tower” role, you’ll need to be comfortable staying close to key customers and managing the most important account whilst opening doors at senior level. You will manage a team of 3 National Account Managers.\n\nThe business has a strong turnover already, with on going pitches to UK Retail (including an established international retail relationship), but the major growth is in UK Grocery with clear ambitions to scale significantly over the next 3–5 years, including an expansion into new categories\n\nKey Responsibilities:\n\nOwn the commercial number for the UK Grocery business and support the international retail relationship\nBuild and execute the customer strategy with a focus on unlocking Top 4 growth (Tesco/Waitrose-level)\nDevelop and lead the JBP approach, ensuring plans align with brand, category and margin ambitions\nLead and coach the commercial team (including NAMs and sales support), building a high-performance culture\nStrengthen the business’ route-to-market and customer mix, ensuring focus and clarity across accounts\nWork closely with internal stakeholders across finance, supply chain, operations and NPD to deliver sustainable growth\nBring structure and pace without overcomplicating process — pragmatic leadership in a scaling environment\nBe willing to own a select number of key relationships personally, particularly during strategic growth phases\nQualifications:\n\nSenior commercial leadership experience in FMCG (Head of Sales / Sales Director / Controller / SNAM ready to step up)\nStrong UK Grocery background with credible experience opening and nurturing Top 4 relationships\nConfident owning P&L / margin delivery, and comfortable operating in a competitive category\nCommercially sharp with strong JBP and category understanding\nLeadership style that develops others — growth mindset, coaching, and accountability\nEntrepreneurial approach: hands-on, adaptable, not precious, and comfortable driving change\nComfortable operating in a founder-led environment with high ambition and fast decision making\nIf the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today.\n\nPlease get in touch with or click “Apply Now” to be considered for this vacancy:\n\nCall:(phone number removed)\n\nEmail: (url removed)\n\nThe Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy

Salary: £28,000-£39,950 plus uncapped commission with no threshold!\n\nAt TeacherActive, we’re looking for an ambitious, driven Recruitment Consultant to join our energetic team. Whether you’re an experienced recruiter or come from a strong sales or customer focused background, this is your opportunity to thrive in a high performing, people first business.\n\nOur Culture:\n\nWe’re a passionate, high-energy team that connects talented educators with exciting opportunities. Our office is fun, fast-paced, and supportive, with a reputation as a market leader in education recruitment. Hard work is rewarded, and progression is encouraged.\n\nWhat Makes Us Different:\n\nHere at TeacherActive, we pride ourselves on our market leading training and development pathway. When you join us, you’ll take part in our 12-week induction and enter our Training Academy, designed to give you the confidence, skills, and knowledge you need to excel. You’ll also receive ongoing coaching from our expert Sales Coach, access to industry leading learning tools, and continuous opportunities to refine your craft. We don’t just train you, we invest in you.\n\nWe've Welcomed Talent From a Variety of Backgrounds:\n\nMany of our top performing consultants joined us from backgrounds such as field sales, account management, business development, outbound sales, and door-to-door fundraising roles. If you’re confident working towards targets, enjoy building relationships, and thrive in a dynamic environment, we’d love to hear from you.\n\nThe Role: Recruitment Consultant\n\nAs a 360 Recruitment Consultant, you’ll manage your own desk and be responsible for:\n\nDeveloping new business and selling recruitment services\n\nBuilding relationships with schools and understanding their hiring needs\n\nVisiting clients and attending networking events\n\nSourcing, interviewing, and placing high-quality candidates\n\nManaging your candidate pool and database\n\nMeeting agreed KPIs and targets\n\nWorking with sales and compliance teams to ensure smooth onboarding\n\nWhat We’re Looking For\n\nIf you’re driven by results and enjoy working in a buzzing, target-led role, you’ll thrive here. We value:\n\nDetermination, motivation, and resilience\n\nExperience working towards KPIs and targets\n\nCustomer-facing or sales experience\n\nStrong communication and relationship-building skills\n\nExcellent organisation and attention to detail\n\nConfident negotiation skills\n\nA willingness to learn and take feedback on board\n\nThe Benefits:\n\nUncapped commission with no threshold- earn from every placement from your first day!\n\nClear career progression and promotion opportunities in a fast growing, performance driven business\n\nSalary increments earnt throughout the year as you bill!\n\n23 days annual leave + 8 bank holidays (increasing with service - 1 day per year of service up to a maximum of 30 days (PLUS the extra days below...)\n\nAn extra day off for your birthday\n\n1 life admin day/yr to use when you need it!\n\nReduced working hours during school holidays for a better work life balance (typically 4-6 hour shifts)\n\nContributory Pension Scheme (5% Employee, 3% Employer)\n\nCharity day - a paid day/yr to volunteer where you choose\n\n40 days work from home allowance per year (after passing probation)\n\nRegular company events and celebrations because success deserves recognition!\n\nWorking Hours:\n\nIn term time, Monday to Friday: 1x (phone number removed)pm, 2x 7.30-5pm, 2x (phone number removed)pm\n\nReduced hours in school holidays, (Typically between 4-6 hour shifts)\n\nOffice based full time (Work from home days available after passing probation)\n\nIf you need any further information about the role then please feel free to contact the Talent Acquisition team on (phone number removed).\n\nCR01

Van Division – Account Manager\nOffice based in Leeds.\nPermanent, Full Time, 40 hours Monday to Friday.\nBasic salary £30,000 to £45,000 depending on experience\nSM UK are the UK’s No1 Auto Electrical and Van Conversion company offering a Nationwide service with sites in Leeds, Tamworth and Dartford.\nOur business's unique selling point lies in offering Turn-Key solutions for our customers on-the-go needs. We source and provide fully converted vans that are ready to hit the road, equipped with a comprehensive range of features and services, including bespoke racking solutions, on-board power systems and charging, warning lighting, strobes, beacons, working lights, camera systems and safety features, welfare conversions, crewcabs and bespoke mobile workspaces. We can also provide our van conversion service to customers who already have their own vehicles or fleet.\nDue to our continued progressive growth and further expansion into our new purpose-built Head Office and workshop facility in Leeds we are now looking to recruit an Account Manager to join our Van Division Team to focus on increasing our commercial van sales, van conversion sales and workshop volume.\nWe are looking for a highly proactive, enthusiastic and target driven person who can confidently communicate at all levels. You will be motivated and ambitious and want to be part of our expanding team with a desire to increase your knowledge and experience to further develop your future career with us.\nYou will ideally have experience within the automotive industry or working in a similar setting. Drawing on your sales experience you will be responsible for developing and identifying your contacts to build a database of leads and a pipeline of potential business throughout the UK.\nYou will possess excellent communication and customer service skills and strive to provide the best possible customer solution for every opportunity, generating and building long standing working relationships with new and existing clients and strategic partners.\nWorking with our existing Van Team, you will be supported by a strong focused marketing function, our in-house design engineer and a wealth of industry knowledge from our coach builders and existing management team.\nYour duties will include but not limited to the following:\n Meeting and exceeding sales targets, with uncapped commission potential\n UK wide lead generation and networking\n Building a database of quality leads/pipeline throughout the UK\n Quotation creation and proactive follow-ups\n Account/customer relationship management\n Providing an exceptional customer experience\n Following internal procedures when processing orders\n Liaising effectively with internal departments to provide seamless customer service.\nIn return we offer the following:\n Private Health Care including discounted gym memberships.\n Life Assurance, 3x Basic salary.\n Company Pension Scheme in line with government standards\n 31 days of annual leave (including bank holidays), increasing at 3 and 5 years of service.\n A day’s leave on your birthday, plus Gift Voucher.\n Employee Reward & Recognition scheme.\n Recruitment referral scheme.\n Full in-house training.\n * Full uniform.\nIf you would like to be part of a successful, dedicated team, working to the highest standard, with the opportunity for progression then look no further, and apply with your updated CV.\nEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful

Perfect role for a candidate wanting to PROGRESS into a field relationship / account management role\nField Account Manager – Decorative Interior Wall Systems\nThe Role\nThis is a field-based account management position focused on building and developing long-term relationships across the plumbing and heating merchant channel in Yorkshire.\nYou will take ownership of a defined territory, managing a portfolio of both national and independent merchant branches. The role is centred around becoming a trusted, consistent presence at branch level, working closely with branch teams, installers and contractors who ultimately influence product demand and recommendation.\nThis is not a transactional or pushy sales role. Success comes from credibility, regular engagement and strong relationships that naturally drive product usage over time.\nYou will be responsible for:\n Managing and developing relationships across merchant / retail branches within your territory\n Building strong partnerships with branch teams, installers and contractors\n Driving awareness and usage of decorative interior wall systems through regular engagement\n Providing product support and guidance to branch staff and trade professionals\n Increasing visibility and recommendation at branch level\n Working closely with internal teams to support account growth and service delivery\n Identifying opportunities to strengthen relationships and deepen account penetration\nThe Company\nA well-established and growing manufacturer of decorative interior wall systems used across residential, commercial, hospitality and leisure environments.\nTheir products provide a modern, practical and design-led alternative to traditional tiled surfaces and are supplied through a strong network of plumbing and heating merchants across the UK.\nThe business is built on long-term partnerships, quality products and strong service levels, with a reputation for supporting customers rather than operating in a purely transactional sales environment.\nThey continue to invest in product development and expansion across the UK merchant channel.\nThis fantastic organisation have successfully nurtured and developed entry level field sales professionals and developed their thriving careers.\nThe Candidate\n This role would suit someone looking to take their first step into field sales or develop within a structured account management career path.\nWe are looking for someone who:\n We are looking for a natural relationship builder NOT transactional hard sales!\n Attitude / personality and coach-ability is more important that experience.\n ANY backgrounds welcome to apply!\nThis is an excellent opportunity for someone looking to move into field sales the right way, building a career based on relationships, credibility and territory ownership rather than hard selling.\nThe Package\n Basic salary circa £32,000\n 20% bonus\n Hybrid company car\n 25 days holiday plus bank holidays\n Pension scheme\n Mobile phone & laptop\n Full training and structured progression into field account management\nRef: CPJ1786

Van Division – Sales Executive\nHybrid – Offices in Leeds and Tamworth\nPermanent, Full Time, 40 hours Monday to Friday.\nBasic salary £30,000 to £45,000 depending on experience + uncapped commission\nSM UK are the UK’s No1 Auto Electrical and Van Conversion company offering a Nationwide service with sites in Leeds, Tamworth and Dartford.\nOur business's unique selling point lies in offering Turn-Key solutions for our customers on-the-go needs. We source and provide fully converted vans that are ready to hit the road, equipped with a comprehensive range of features and services, including bespoke racking solutions, on-board power systems and charging, warning lighting, strobes, beacons, working lights, camera systems and safety features, welfare conversions, crewcabs and bespoke mobile workspaces. We can also provide our van conversion service to customers who already have their own vehicles or fleet.\nDue to our continued progressive growth and further expansion into our new purpose-built Head Office and workshop facility in Leeds we are now looking to recruit a Sales Executive to join our Van Division Team to focus on increasing our commercial van sales, van conversion sales and workshop volume.\nWe are looking for a highly proactive, enthusiastic and target driven person who can confidently communicate at all levels. You will be motivated and ambitious and want to be part of our expanding team with a desire to increase your knowledge and experience to further develop your future career with us.\nYou will ideally have experience within the automotive industry or working in a similar setting. Drawing on your sales experience you will be responsible for developing and identifying your contacts to build a database of leads and a pipeline of potential business throughout the UK.\nYou will possess excellent communication and customer service skills and strive to provide the best possible customer solution for every opportunity, generating and building long standing working relationships with new and existing clients and strategic partners.\nWorking with our existing Van Team, you will be supported by a strong focused marketing function, our in-house design engineer and a wealth of industry knowledge from our coach builders and existing management team.\nYour duties will include but not limited to the following:\n Meeting and exceeding sales targets, with uncapped commission potential\n UK wide lead generation and networking\n Building a database of quality leads/pipeline throughout the UK\n Quotation creation and proactive follow-ups\n Account/customer relationship management\n Providing an exceptional customer experience\n Following internal procedures when processing orders\n Liaising effectively with internal departments to provide seamless customer service.\nIn return we offer the following:\n EV Company car, mobile telephone, laptop, uniform\n Private Health Care including discounted gym memberships.\n Life Assurance, 3x Basic salary.\n Company Pension Scheme in line with government standards\n 31 days of annual leave (including bank holidays), increasing at 3 and 5 years of service.\n A day’s leave on your birthday, plus Gift Voucher.\n Employee Reward & Recognition scheme.\n Recruitment referral scheme.\n Full in-house training.\n Full uniform.\nIf you would like to be part of a successful, dedicated team, working to the highest standard, with the opportunity for progression then look no further, and apply with your updated CV.\nEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful

Regional Sales Manager – North Scotland £Competitive, Bonuses, Company Car or car allowance + Great Benefits Here at Brakes we’ve got ambitious growth plans so if you want to be a part shaping the future of our Independent business, leading a team at the cutting edge of foodservice trends then we have a fantastic opportunity for a Regional Sales Manager for North Scotland. Leading & inspiring a Regional Field Sales Team, you’ll support them to achieve & exceed sales, profit and margin targets, retain our customers and win new ones, whilst taking a pro-active role in devising, reviewing & revising the overall Regional Business Plan Key Accountabilities • Develop, implement & own the geographical region business plan & budget to release profitable growth potential, increase customer experience & deliver regional sales budget, • Lead, direct, coach & motivate x6 direct reports of Area Sales Managers to deliver sales & high team performance, • Proactively partner and own the relationship with the relevant Operations Manager and Depot, holding regular, planned weekly calls & periodic profitability meetings with the Depot team to achieve shared KPIs, • Create a customer first culture throughout the team, understanding key customer businesses & their needs to continually improve the customer experience whilst also managing expectations, retaining, securing & growing business, • Continual proactive issue resolution with Operations to enhance the customer first experience, minimise disruption & develop tactics to identify opportunities to release growth opportunities, • Lead the new Business Agenda for the Region via Business Development Managers & Area Sales Managers in order to achieve new business targets, • Ensure talent management & engagement throughout the region, • Meet with customers where required to retain, secure & grow business, • Partner with internal stakeholders & team to establish win-win solutions for the customer & business Highly commercial, you’ll have previous experience of leading a team of Field Sales Professionals, driving growth and results, through both new and existing business, ideally in the foodservice industry. It goes without saying that you put the customer at the heart of everything you do, fostering a culture of continuous improvement across people, process, strategy and delivery models building long lasting and highly effective working relationships with internal stakeholders to create an environment of trust, support and collaboration. You’ll also need to be proficient with technology to improve the customer and optimise performance (Experience of salesforce while not essential, would be advantageous). In return we offer a competitive base salary along with excellent bonus potential, a home based contract, company car, additional holiday purchase options to top up your annual leave and award winning products at virtually cost price. In addition, you’ll have the opportunity to further enhance your skills through our industry leading Learning & Development programmes and progress into a vast range of commercial roles to really develop your career. We’re not just looking for a good fit, we want people who help to make us even better. We’re passionate about creating an inclusive workplace that celebrates and values diversity. We don’t want you to ‘fit’ our culture, we want you to define it. Bring your whole self to work. #BelongAtBrakes. Why Brakes? Our Purpose - Connecting the world to share food, and care for one another. With our commitment to ethical & responsible sourcing and sustainability coupled with our award-winning products you will have the might of the Brakes business behind you. At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Brakes Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. Aviation is one of the key growth sectors at AECOM, a business sector which sits within our number one rated global transportation engineering consultancy. Whilst we are already the number one aviation engineering consultancy by revenue globally, we see significant future growth potential as the sector recovers from the downturn induced by the Covid 19 outbreak. Our clients are now re-investing in their assets, to ensure they are in the right condition, but also to ensure their future capacity needs. Our major clients are a key driver of this growth and we are seeking a well-known and respected industry leader to maintain and build this momentum. We're one global team driven by our common purpose to deliver a better world. Join us. Client Account Director – Aviation – UK&I, Europe & India Reports to: MD, Global Aviation UK&I, Europe & India Job Description: We are seeking a dynamic and strategic Client Account Director to lead and grow key client relationships including Heathrow Airport. This key appointment will take ownership in driving revenue performance across key clients whilst ensuring the delivery of exceptional service and project execution. You will act as the primary point of contact for Heathrow and other key clients, responsible for building trust, ensuring satisfaction, and identifying growth opportunities. The successful post holder must be a strong and visible leader who is able to inspire, motivate and build teams, and communicate effectively. Collaborating with AECOM members across all Business Lines and Operating geographies, they will lead and manage our activities across Heathrow and other key aviation accounts, establishing strategies and driving growth. As the Client Account Director, you will have a client-centric approach where your focus will be understanding client needs and working across our company to offer solutions that deliver value and support our aim of building a better world. In doing so, you will bring the best of AECOM to the client, on time, every time. This role includes supporting and embedding client account initiatives, processes and systems across the client program. Roles and Responsibilities: Client Relationship Management: • Responsible for identifying key business leaders, decision makers and influencers within the client organisation, • Responsible for maintaining the Client Account Plan, setting out the relationship management, client growth and client management strategy, • Develop client contacts and networks within the client’s business and meet client contacts regularly Best Practice: • Be known as the key point of contact for the client(s), • Develop a strong network across the AECOM business in order to understand our capabilities and experience across the aviation capital lifecycle, • Build an extensive network across our Regional Business Lines and with key members of Global aviation business line, • Demonstrate the ability to influence leadership to ensure our clients’ issues are addressed and prioritised Business Development & Commercial Management: • Develop a thorough understanding of the project opportunities within the client organisation, • Actively monitor and report the client pipeline, developing a strong understanding of revenues from projects being delivered, in pursuit, and to be pursued, • Lead the capture of significant new business opportunities and the renewal/extension of existing large-scale agreements within the account, • Support Capture Managers to win and Project Managers to deliver the large programs of work at Heathrow Strategic Leadership: • Mentor other team members in building strong relationships across the organisation, • Connect internal teams to the client vision and ensure the team is client focused to ensure the clients get the best AECOM experience every time, • Identify evolving resourcing needs for client portfolio and escalate within the aviation practice, • Work effectively with colleagues in the Strategy, Marketing and Communications teams to maximize the end-to-end approach to client development and work winning, • Perform and promote the leadership behaviours enshrined in the AECOM core values – Collaborate, Innovate, Deliver, Sustain, Thrive, Safety, Ethics & Quality Innovation: • Continual focus on raising AECOM’s profile and brand at Heathrow and across the aviation industry through innovation and thought leadership, • Drive client adoption of key AECOM initiatives such as ESG and digitalization, • Act as a conduit to position AECOM’s innovative solutions with our key clients, • Partner with our key clients to respond to their innovation agenda. Quality: • Identify areas of high risk and pro-actively take actions to positively impact outcomes, • Champion for ethnical and safe working practices, • Monitor and executive oversight of client projects to ensure high quality delivery, technical excellence and consistent client service experience, • Have established client relationships at Heathrow and other airports, • Recognised aviation industry leader who demonstrates a strong external presence in the market, • In depth Aviation market knowledge, • Experience of client management programs from other companies in the aviation industry, • Ability to set short- and medium-term goals and strategies for the account to align with the client’s needs, • Ability to lead, mentor and coach, • Strong commercial acumen with an inquisitive and curious mindset, • Agile, impactful and collaborative Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn. About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Audit Manager Kingston Upon Hull • Established and growing mid-tier accountancy practice., • ACA / ACCA qualified or qualified by experience with strong audit expertise., • Clear progression opportunity with future Partner potential. About the Company Based in Kingston Upon Hull, my client is a well-established and highly regarded firm of chartered accountants with a strong reputation for delivering audit, accounts, taxation and business advisory services to a diverse client base. Following continued growth, the firm is looking to appoint an Audit Manager to strengthen its leadership team and support the next phase of development. About the Role As Audit Manager, you will play a pivotal role within the senior management team, taking ownership of a varied portfolio of audit clients across multiple sectors. You will lead audit assignments from planning through to completion, manage and develop junior team members, and work closely with the Partners to ensure a consistently high standard of client service and technical delivery. Key responsibilities include: • Manage and deliver statutory audit assignments for a broad portfolio of clients, ensuring work is completed accurately, on time and within budget., • Act as the main point of contact for audit clients, building strong relationships and providing a responsive, high-quality service., • Plan, review and oversee assignments, ensuring compliance with relevant regulatory and professional standards., • Lead, coach and develop junior team members, providing support, delegation and mentoring to aid progression., • Work closely with the Partners on client service delivery, workflow planning and wider team performance., • Identify opportunities to strengthen existing client relationships and contribute to the continued growth of the firm. Candidate Profile You will be ACA or ACCA qualified, or qualified by experience, with a strong audit background developed within an accountancy practice environment. This role would suit an experienced Audit Manager or a high-performing Assistant Manager / Audit Senior ready to step into a broader leadership position. In return, the firm offers genuine long-term progression, strong professional support and the opportunity to become a key part of its future growth. Key Attributes • ACA, ACCA or equivalent qualification, or qualified by experience., • Strong audit and accounts experience gained within a professional practice environment., • Proven ability to supervise, review and develop junior team members., • Strong organisational skills with the ability to manage multiple assignments and deadlines., • Commercial awareness and a client-focused, relationship-led approach., • Ambition to progress your career within a growing and forward-thinking firm. JBRP1_UKTJ

Retail Bureau Manager (Store Manager) Hours: 38h p/w 6 months FTC Location/s: ML3 7DZ Responsible for: A small team of Retail Colleagues. Shift Pattern: Monday - Sunday Lead the Way as a Retail Bureau Manager Are you a natural leader who thrives in a fast-paced, customer-focused environment? Do you have a passion for retail, financial services, and driving performance? At eurochange, our Bureau Managers don't just manage branches – they inspire, empower, and set the standard for delivering exceptional service. As a Bureau Manager, you'll be at the heart of our retail FX business, leading your team to success with outstanding leadership, commercial acumen, and a commitment to making every customer's experience seamless and memorable. From hitting sales targets and ensuring compliance to building a motivated, high-performing team, you'll play a key role in bringing our purpose to life. What you'll be doing on a day-to-day basis... • Own the performance of your branch, driving revenue and profitability through excellent customer service and strong sales strategies, • Inspire and coach your team to deliver personalised, engaging experiences for every customer, • Build lasting relationships with customers, understanding their travel needs and matching them with the right products, • Actively promote our full range of services to help customers make their travel money experience better, simpler, and more convenient, • Act as the first point of contact for customer queries and complaints, resolving them quickly and professionally, • Lead by example in delivering our eurochange sales framework and maintaining our high standards, • Ensure full compliance with AML, KYC, and company procedures, upholding our reputation for integrity and trust, • Conduct regular cash reconciliations and audits to manage risk and minimise losses, • Analyse branch KPIs and performance data to identify opportunities for improvement, • Train and mentor your team to grow their skills, confidence, and careers, • Manage operational excellence by keeping your branch organised, secure, and compliant with all regulations, • Collaborate with peers, Regional Managers, and Support Centre teams to share insights and drive success across the wider business, • Proactively seek opportunities to innovate and improve processes that enhance the customer experience. Our Leadership Behaviours As a Bureau Manager, you'll be expected to: • Lead by example, embodying eurochange's values in every interaction, • Communicate clearly and confidently, ensuring your team knows what's expected and feels supported, • Empower your team to make decisions, solve problems, and take ownership of their performance, • Recognise and celebrate success, motivating your team to achieve and exceed their targets, • Demonstrate resilience and adaptability in a fast-paced retail environment, • Foster a positive, inclusive workplace where everyone feels valued and can thrive, • Give and receive feedback openly and constructively, always looking for ways to improve, • Stay commercially aware, understanding how your decisions impact the branch and the wider business The Stand-Out Qualities to Be Part of #Teameurochange, • Proven experience leading teams in a retail, banking, or financial services environment, • A commercial mindset with a track record of meeting and exceeding sales targets, • Strong leadership skills with the ability to motivate, coach, and develop others, • Financial acumen, including managing budgets, cash handling, and risk controls, • Knowledge of AML, KYC, and financial compliance standards, • A passion for customer service and relationship building, • Excellent communication, problem-solving, and organisational skills Our Perks Are Out of This World!, • Colleague Rate on Travel Money, • 28 days holiday (inclusive of bank holidays), • High Street Discounts, • Free 24/7 Virtual GP service for you and your family, • Cycle to Work Scheme, • Employee Wellbeing & Financial Support through Retail Trust, • Employee Assistance Programme – because you matter!, • Wagestream – access your earned wages when you need it, • Recognition Awards for outstanding service, • Additional holiday entitlement after 1 year, • Life Assurance, • …and much more! Our Vision To be the UK's go-to travel money provider, adding value to every customer's journey. Our Purpose Foreign exchange… but better, simpler & more convenient. We're the trusted inspirational experts. Our Values We Strive | We Trust | We're Aspirational | We're Responsible | We're Sincere JBRP1_UKTJ

Leeds / Hybrid £100,000 - £120,000 + bonus (15% with stretch to 25%) We are partnering with a high‑growth challenger food brand that is entering a genuine scale‑up phase. Founder‑led, entrepreneurial and demand‑backed, the business is building the commercial structure to accelerate growth across UK Grocery and international territories. The Head of Sales role reports to the Managing Director, owns the numbers, sets the strategy and helps shape the next chapter of growth. While this is a leadership position, it is not an ivory‑tower role; you will need to be comfortable staying close to key customers and managing the most important accounts while opening doors at senior level. You will manage a team of three National Account Managers. The business has a strong turnover with ongoing pitches to UK Retail (including an established international retail relationship); the major growth is in UK Grocery with clear ambitions to scale significantly over the next 3–5 years, including an expansion into new categories. • Own the commercial numbers for the UK Grocery business and support the international retail relationship, • Build and execute the customer strategy with a focus on unlocking Top 4 growth (Tesco/Waitrose‑level), • Develop and lead the JBP approach, ensuring plans align with brand, category and margin ambitions, • Lead and coach the commercial team (including NAMs and sales support), building a high‑performance culture, • Strengthen the business route‑to‑market and customer mix, ensuring focus and clarity across accounts, • Work closely with internal stakeholders across finance, supply chain, operations and NPD to deliver sustainable growth, • Bring structure and pace without overcomplicating the process – pragmatic leadership in a scaling environment, • Be willing to own a select number of key relationships personally, particularly during strategic growth phases, • Senior commercial leadership experience in FMCG (Head of Sales / Sales Director / Controller / SNAM ready to step up), • Strong UK Grocery background with credible experience opening and nurturing Top 4 relationships, • Confident owning P&L / margin delivery, and comfortable operating in a competitive category, • Commercially sharp with strong JBP and category understanding, • Leadership style that develops others with a growth mindset, coaching and accountability, • Entrepreneurial approach: hands‑on, adaptable, not precious, and comfortable driving change, • Comfortable operating in a founder‑led environment with high ambition and fast decision making The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. By applying for this role you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy. #J-18808-Ljbffr

Your role will include: Providing personal care, administering medication and help with domestic tasks, Encouraging service users to engage in a range of activities both within and outside their homes, You will assist the senior team in ensuring that the service fulfils all requirements and standard

Building therapeutic relationships that truly make a difference.

We are seeking highly committed and passionate Support Workers to join our friendly team in Whitby.As a Support Worker, you will provide person-centred care and support to tenants to take part in all aspects of everyday life and to enjoy a wide range of activities.The team works across two schemes a

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a.Sounds great, what will I be doing?.You will bring a strong understanding of Health and Safety within an accommodation-based setting, with the

Developing and sustaining warm and trusting relationships with service users.

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society.Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes.Our approach is built around emotional safety, trust, and consistent daily r

REWARDS PACKAGE Upto 30 days annual leave plus Bank Holidays Funded Health Cash Plan SmartHealth free online GP service 24/7 Pension scheme, matched up to 8% Life Assurance up to 3 times your salary Flexible benefits package, including Holiday Trading and Cycle Scheme - can be tailored t

Overview Job Description | Salary £36,363-£40,777 Per annum | Permanent | Short Term Support, Adult Social Care | Central Lancashire International Sponsorship – this role is not open to international sponsorship We are currently recruiting Social Workers with empathy and the drive to make a diff

This role is all about relationships.

Location: Engaging directly with children and families in Tyneside and Northumberland with a contractual base in Newcastle-upon-Tyne.Salary: £45,749 - £49,886 + £4,000 joining incentive (see wider benefits below) Family justice is changing, and Cafcass is at the heart of that change.With the nati

Job Description Salary £36,363-£40,777 per annum | Permanent | Short Term Support, Adult Social Care | North Lancashire International Sponsorship This role is not open to international sponsorship.About the Role We are recruiting experienced permanent Full and Part Time Social Workers to work acro

A national children's service in Staffordshire is seeking a qualified Children's Social Worker for its Pathfinder Team.This role supports family court decisions and requires a valid Social Work England membership.Candidates should have experience with children and families, ideally in a child protec

Elysium Healthcare is looking for a Social Worker in Cullompton to provide care for vulnerable patients.You will manage a complex caseload and conduct social care assessments, while collaborating with a multidisciplinary team.The successful candidate will gain access to extensive training, career de

Senior Social Worker Support and Safeguarding Northamptonshire Senior Social Worker Support and Safeguarding Are you ready to make a difference to the lives of children, young people, and families? Look no further! Liquid Personnel are seeking dedicated Senior Social Workers to join a Support and Sa

Using life skills, you will have the opportunity to make a huge difference in children’s lives: you will create positive relationships with them, meeting their needs and safeguarding them at all times.

Priory is looking for a Support Worker to join Woodhouse Hall in East Ardsley.This full-time role, covering day shifts, offers a salary of £13.The primary focus is on providing personal care and supporting individuals with diverse needs, including those with learning disabilities and mental health

A dynamic agency in the social care sector is seeking an experienced Social Worker to join their team.The role offers a competitive hourly rate of £38 - £40, a supportive working environment, and opportunities for ongoing training and professional development.Responsibilities include conducting as

Permanent, 37 hours per week, term time only plus 2 additional days Salary NJC Grade C1, Scale Points 12 - 17, £29,541 - £32,046 per annum Actual Salary £25,012 - £27,133 per annum * Required from September 2026 Required for September 2026, the Academy Council of this high achieving and over

A leading healthcare provider is seeking a Care Support Worker to provide outstanding support in delivering patient care at Sevenoaks Medical Centre.Responsibilities include monitoring patients' conditions, assisting with procedures, and ensuring clinical practice standards.Ideal candidates will hav

Priory Group in Wakefield is looking for a compassionate Bank Support Worker to join their team.The successful candidate will help implement care plans and ensure personal needs of residents are met, facilitating their well-being.Applicants should hold an NVQ Level 2 in Health and Social Care or a r

Cheshire and Wirral Partnership NHS Foundation Trust is seeking a knowledgeable Social Worker to support children with disabilities.In this role, you will conduct assessments and develop care plans, ensuring children have access to the services they need.Your responsibilities will include advocacy,

Maintain professional relationships whilst developing a good rapport with the people who use our service, their family, colleagues, visitors and other stakeholders.

Charles Hunter Associates is seeking a Children’s Social Worker in Leicestershire to join a Kinship Team.The role involves completing assessments, supporting kinship carers, and working closely with children and families to achieve positive outcomes.Candidates must have a relevant Social Work qual

Cafcass is seeking qualified Children’s Social Workers to engage directly with children and families in Tyneside and Northumberland.Applicants should have a recognised Social Work qualification and registration with Social Work England.The role involves conducting high-quality assessments, prepari

Lancashire County Council is seeking a dedicated Social Worker for their Wellbeing and Early Support (WES) Prevention Service in Adult Social Care.This role emphasizes strengths-based support, allowing individuals to live independently.You'll collaborate with community partners to create meaningful

Ideal candidate Someone active, energetic and willing to get stuck in, specifically someone happy to swim and support with gym equipment Someone who can hold a meaningful, engaging conversation with a good sense of humour * Someone who is confident in their capabilities and willing to listen, le

Lancashire County Council is seeking experienced Full and Part Time Social Workers to join their Short-Term Support Service in North Lancashire.Candidates will conduct holistic Care Act Assessments, reviews, and support planning, focusing on enabling individuals to achieve independence.Benefits incl

TrinityMAT in Leeds is seeking a dedicated SEND Support Worker to enhance student success.This role involves delivering targeted interventions and supporting students with a range of special educational needs.The ideal candidate will have strong interpersonal skills, experience with SEND, and a comm

Blackpool Council is seeking passionate individuals to join their team as Casual Residential Childcare Workers.In this role, you will provide crucial overnight short breaks for children aged 5-17 years, ensuring a safe and nurturing environment.Your responsibilities include delivering emotional supp

Job Description Residential Childcare Support Worker We're currently recruiting experienced Residential Childcare Support Workers and also welcome applications from people passionate about making a real difference to young people.Location: Guildford, Surrey Contract: Casual Specific Hours: Shift Pat

Autism Together is seeking passionate Support Workers to help deliver care plans in Bromborough, Wirral.You will work in a friendly team, supporting individuals in their homes and local community, assisting with daily activities and personal care.The position offers competitive pay (up to £13.

Career Choices Dewis Gyrfa Ltd is looking for Male Support Workers in Trowbridge.The role involves supporting individuals with learning disabilities and epilepsy, ensuring daily routines and independence are maintained.You'll engage in various activities such as meal preparation and community outing