Trabajos retail customer service en Reino Unido - Page 5

About the Role: Grade Level (for internal use): 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. "You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. "This team will develop and execute data driven processes to deliver world class customer experience. "Your role may focus on migration, onboarding or global strategic accounts. The Impact: " Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. "Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. "These efforts are a key factor in revenue retention and growth. What's in it for you: We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. "You will also develop skills which will prepare you for relationship management, sales or product specialist roles. " Responsibilities: • Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s), • Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth, • Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force, • Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users, • Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis, • In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities, • Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers, • Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs", • Ensure enhancement requests from clients are routed to product stakeholders, • Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For:", • Positive, proactive attitude and ability to work well in teams, • Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner, • Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction, • Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment, • Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications:, • Bachelor's degree required (Finance, Economics or related field preferred), • Strong MS office (Word, Excel, PowerPoint) skills are required, • 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred, • Any knowledge of CRM systems (such as Salesforce.com, SalesLoft) or research platforms would be advantageous About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)

Multi Skilled Engineer Tate Modern Shift Pattern: 12 hour days, 12 hours night Shift allowance on top of salary Are you an experienced Electrical Technician looking to take the next step in a high-performing engineering environment? Join Dalkia and play a vital role in maintaining a world-class campus, delivering excellence in building services and engineering operations. The Role As a Shift Electrical Technician, you’ll be responsible for delivering both planned and reactive maintenance across a range of electrical systems and equipment. You’ll be a key contributor to ensuring reliability, safety, and operational excellence across the site. This is a hands-on, fast-paced role where your technical expertise and proactive mindset will make a real impact. Key Responsibilities · Carry out Planned Preventative Maintenance (PPM) to agreed schedules · Respond quickly and effectively to reactive maintenance and emergency call-outs · Diagnose and repair electrical faults across building systems · Maintain and repair lighting, distribution systems, and HVAC electrical controls · Ensure compliance with Health & Safety regulations and engineering standards · Keep accurate maintenance records using a CAFM system (PDA device) · Coordinate with subcontractors and support external service providers · Apply and remove LV electrical isolations safely · Contribute to continuous improvement and contract growth What We’re Looking For · Proven experience in electrical maintenance within a commercial or industrial environment · Strong fault-finding and problem-solving skills · Knowledge of building services systems (HVAC, lighting, distribution) · Commitment to health, safety, and quality standards · Ability to work independently and as part of a team · Flexible approach to shift work and call-outs What You’ll Bring · A proactive, detail-oriented approach · A strong focus on reliability and asset performance · Excellent communication skills when working with clients and colleagues · A “centre of excellence” mindset in everything you do What’s in it for you? · 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service! · Overtime availability · Matched pension · Life Assurance & Private Medical Insurance (after 12 months) · Flexible benefits including retail discounts, electric car scheme, wellbeing support · Recognition & referral bonus programmes · Volunteering day & Employee Assistance Programme At Dalkia, we’re passionate about delivering high-quality facilities services that keep our clients’ buildings running smoothly. We promote a culture of safety, collaboration, and professional growth. As a Maintenance Assistant, you’ll be a valued member of a trusted team committed to excellence and customer satisfaction. We are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.

Senior Strategic Account Manager - Travel Technology Solutions Location: London - Hybrid (client office approx. 3 days per week) Salary: £Negotiable base + OTB (25–30%) + Benefits We are working with a global technology consultancy that is looking to appoint a Senior Strategic Account Manager to lead and grow key enterprise client relationships within the travel and transportation sector. This is a senior client-facing role responsible for managing large-scale strategic accounts while driving growth and ensuring successful delivery of complex technology services and custom software solutions. You will work closely with senior stakeholders on the client side - including engineering and technology leaders - while partnering internally with delivery teams to ensure high-quality service delivery and continued account expansion. The role is London-based with a hybrid working model, requiring regular visits to the client office (approximately three days per week). The Role This position sits at the intersection of client relationship management, delivery oversight, and strategic account growth. You will act as the primary senior contact for enterprise clients, ensuring strong partnerships while identifying opportunities to expand services and increase long-term value. Success in this role requires strong experience working with enterprise clients in customer-facing industries such as travel, retail, transportation, or loyalty platforms, alongside a solid background in technology services and custom software delivery. What You Will Be Doing • Managing and growing strategic enterprise client relationships within the travel industry, • Acting as the primary point of contact for senior client stakeholders and executive leadership, • Developing and executing strategic account plans aligned with client objectives, • Overseeing the delivery of complex technology services and custom software engagements, • Managing overall account performance including revenue, profitability, and growth, • Identifying new business opportunities within existing client environments, • Collaborating with global delivery teams to ensure successful project outcomes, • Supporting executive-level engagement across engineering, technology, and business stakeholders, • Monitoring engagement performance against agreed account metrics, • Managing contract compliance, billing, and commercial performance, • Supporting risk identification and mitigation across complex engagements, • Coordinating with third parties involved in service delivery when required, • Providing regular reporting on account performance, opportunities, and strategic priorities What We Are Looking For • 10+ years of experience in account management, sales, consulting, or customer-facing technology roles, • Proven experience managing large enterprise accounts with multi-million-pound revenue responsibility, • 5+ years experience working within travel, retail, transportation, loyalty platforms, or other customer-facing industries, • 3+ years working within technology services or consulting organisations, • Experience delivering or managing custom software development services, • Strong understanding of software development lifecycles and modern technology environments, • Demonstrated ability to work with senior client stakeholders and executive leadership teams, • Experience managing large, distributed delivery teams and complex engagements, • Strong commercial awareness with experience managing account revenue, margins, and growth opportunities, • Excellent communication, presentation, and relationship management skills, • Entrepreneurial mindset with strong analytical and problem-solving abilities Additional Information • London-based hybrid role, • Opportunity to manage high-value enterprise travel industry accounts with significant growth potential, • Competitive base salary plus performance-based OTB structure If you would like to learn more about this opportunity or discuss your experience in confidence, apply today.

National Account Manager - (Co-op & Convenience) Hybrid – Shepherd’s Bush OR Bishop's Stortford There’s More to Gü... Big news, treat lovers – Gü is now a Certified B Corporation! With a certification score of 89.4, we’ve officially joined a global movement using business as a force for good. As one of fewer than 100 UK manufacturers leading the charge in sustainability and social impact, we’re proud of our 100% recyclable packaging and our iconic, up-cyclable glass ramekins. Ready to own big accounts, drive real growth, and make your mark in FMCG? Due to Internal promotion this is a high-impact NAM role where you’ll take full ownership of key Co-op & convenience accounts—shaping strategy, driving performance, and building powerful customer partnerships. The Role You’ll be at the heart of commercial delivery, with full accountability for: • Owning and growing key national accounts including Co-op, • Building and executing joint business plans, • Leading forecasting, pricing & full P&L management, • Winning NPD listings and expanding distribution, • Driving category growth and in-store performance, • Negotiating to maximise profit, volume & share, • Collaborating cross-functionally (category, marketing, supply chain), • Delivering key commercial projects on time and in full What You’ll Bring • Proven FMCG sales experience in UK retail / convenience, • Currently operating at NAM level, • Strong commercial mindset with P&L ownership, • Sharp negotiation & influencing skills, • Confident, relationship-led communicator, • Highly organised with strong analytical thinking, • Energetic, proactive, and thrives in pace Why This Role? • True ownership of national accounts, • Clear progression & development opportunities, • Collaborative, high-performing culture, • Exposure to innovation, NPD & category strategy, • Competitive salary + enhanced benefits including car allowance Benefits include • 27 days holiday., • Increased holiday with length of service., • Option to buy more holiday., • Enhanced maternity/paternity (Maternity is 6 months full pay after 2 years of service. 3 months full for 1-2 years)., • Free Gu., • Flexi week opportunity every year., • Life event leave, • Volunteering day., • Cycle to work., • Westfield Health Medical Cash Plan., • Mortgage support., • Nursery support., • Heat scheme., • Grocery Aid support., • Summer Fridays and December Fridays (finish at 1pm)., • Specsavers eye voucher., • Death in benefit service (Metlife Master trust) Interested? If you’re a commercially driven Account Manager ready for your next move—let’s talk. Apply now or drop me a message for a confidential chat.

As a Client Advisor for Roger Vivier-Tod's Group, your missions will be: • Welcome and advise international and local customers, • Detect and understand the customers’ needs, • Optimize the turnover, • Promote the brand’s image and standards/ know the range/array of products displayed/offered, • Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes, • Drive a high level of service through the development of client relationship/ Build customer loyalty Luxury retail experience, preferably in leather goods/shoes Dynamism, reactivity, service and result-oriented Interest in fashion Fluent in English Other languages a plus (Italian, French, Mandarin,...) **Please send CV attached TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

This role is based in Harrods, full time (40 hours) and to start in the next few weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Concession Managers are the ambassadors and guardians of our brand within a host store environment, leveraging our four pillars of retail excellence to lead our Concessions with entrepreneurial flair and commercial brilliance. As a Concession Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints MAIN RESPONSIBILITIES · Leverage our 4 pillars of retail excellence to drive achievement of your Concessions performance budgets and KPI’s. · Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence. · Ensure the team are expertly delivering best practice with enthusiasm and consistency. · Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights. · Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action. · Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities. · Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Train & support team members at all levels on a pro-active and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager. · Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters. · Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · Experience managing retail teams, preferably within the premium space. · A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning. · Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes. · Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this on your team. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Description du poste COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We are looking for a passionate and dedicated individual to join our London Selfridges location team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients. • You love APM Monaco, • Minimum of 1-2 years of working experience in luxury retail / fashion retail, • Track record of outstanding sales performance, • Able to manage store operation and visual merchandising independently, • Fluency in English preferred, • Teamwork spirit and proactive attitude, • Approachable personality and customer-service oriented, • Attractive and competitive package is offered, • Flexible working hours (evenings, weekends and bank holidays), • Immediate availability is preferred Why Join APM? • Global, Dynamic Team: Diverse and energetic workforce., • Growth Opportunities: We support your professional development., • Collaborative Culture: Teamwork and open communication., • Comprehensive Benefits: Paid time off, and generous employee discounts. Job Type: Part-time Work Location: In person

Company Description We are recruiting for a long-established UK utilities company, You will be supporting households in reviewing and improving their essential home services, including energy, broadband and mobile. The job focus is on helping customers reduce costs, simplify their household bills, and receive consistent, reliable support through a single provider. We operate within a regulated UK environment, with clear processes, structured systems and ongoing support for individuals joining the team. Role Description This is a flexible, remote customer-facing role supporting households across the UK. The position involves speaking with residential customers, understanding their current home service arrangements, and helping them explore options to simplify and potentially reduce their monthly costs. Typical responsibilities include: • Engaging with households in a professional and consultative manner, • Reviewing existing energy, broadband and mobile arrangements, • Identifying opportunities to improve value and reduce costs, • Supporting customers through a straightforward switching process Working Pattern • Remote-based role (UK only), • Flexible hours (full-time or part-time), • Suitable for individuals balancing other commitments Earnings This is a performance-based role, where earnings are directly linked to customer activity. • Commission-based income structure, • No fixed cap on earnings, • Income grows with consistency, experience and customer volume Training & Support • Structured onboarding process, • Ongoing guidance, training and support, • Clear systems and processes to follow, • No prior experience required Requirements • Strong communication and interpersonal skills, • Comfortable speaking with a range of individuals, • Organised and self-motivated, • Able to work independently within a structured framework, • Willingness to learn and follow a defined process Suitable For • Individuals seeking flexible, home-based work

Senior National Account Manager (Tesco) Hybrid (2 days per week in London) Up to £65k + car allow + bonus + benefits About Us We are a leading UK-based food manufacturer with a proud heritage of delivering high-quality, innovative products to households across the nation. We partner with major UK retail customers and are passionate about building long-term relationships, driving sustainable growth, and exceeding customer expectations. The Role We are seeking an experienced and commercially astute Senior National Account Manager to join our dynamic commercial team. This is a key role focused on managing and developing strategic relationships with major UK retail customers. You will be responsible for delivering profitable growth, executing joint business plans, and driving category performance in a highly competitive marketplace. Key Responsibilities • Manage and grow existing relationships with major UK grocery retailers (e.g. Tesco, Sainsbury’s, Asda, Morrisons, etc.), • Lead the development and delivery of strategic customer business plans to achieve revenue, volume, and margin targets, • Own the full P&L responsibility for assigned accounts, ensuring financial performance aligns with company objectives, • Lead commercial negotiations, promotional planning, and range reviews to maximise growth opportunities, • Work closely with internal cross-functional teams including NPD, Supply Chain, Finance, and Marketing to deliver customer-specific initiatives, • Monitor market trends, competitor activity, and category insights to inform strategy and drive innovation, • Identify and convert new business opportunities within existing accounts and potential new retail partners, • Champion excellent customer service and act as the voice of the customer within the business Candidate Profile • Proven track record in managing national retail accounts within the UK food or FMCG sector, • Strong commercial acumen with full P&L accountability experience, • Excellent negotiation, presentation, and relationship-building skills, • Strategic thinker with a hands-on approach and results-driven mindset, • Strong analytical and problem-solving skills, with the ability to interpret data to drive decisions, • Self-motivated, resilient, and adaptable in a fast-paced environment, • Degree-level education or equivalent; relevant qualifications in Sales, Business or Marketing are advantageous What We Offer • Competitive salary and performance-based bonus, • Hybrid working model (with flexible office/remote split), • Car allowance or company car, • Pension scheme and other company benefits, • Opportunities for personal development and career progression, • A supportive, team-oriented culture within a growing and ambitious business

Job Role: Style Advisor Reporting to: Store Manager Location: ME+EM Marylebone, London Contract type: Full Time, 37.5 Hours Per Week About us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About The role: ME+EM are looking for full time Style Advisors to join our retail team in our Marylebone Store. Candidates must have the flexibility to work across 7 days a week, with 7.5 hour shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns. About you: • Experience working in a fast paced, high volume environment, • Have a genuine passion for fashion and providing outstanding customer service Your Responsibilities: • Provide the best experience through speed and accuracy., • Ensure you represent the brand at all times by following the company dress code., • Continually improve product knowledge and research products online., • Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online., • Promoting ‘one business’ mindset., • Be confident in building organic and long-lasting relationships with customers., • Carryout personal styling sessions with confidence., • Confident with styling, outfit building and recommendations., • Escalate customer complaints to the management team., • Awareness of opening and closing duties and support when necessary., • Be confident with till functions., • Process transactions, refunds and telephone orders confidentially., • Understanding the importance of data collection and ensuring GDPR is adhered to., • High level of telephone etiquette., • Maintaining store visual merchandising standards., • Replenishing stock and keeping the shop floor clean and tidy., • Assist with deliveries and stock recalls., • Being responsible for own H&S and ensuring H&S processes are followed in store. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday, • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please email should you require any adjustments needed to take part in this recruitment process. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

We are currently recruiting an experienced and commercially driven Brand Manager to lead a globally recognised luxury fashion label within a prestigious flagship department store. This is a permanent, full-time position offering an excellent opportunity for a proven retail leader to manage, develop, and grow a high-profile designer fashion brand. The role As Brand Manager, you will be responsible for driving sales performance, leading and developing your team, and delivering an exceptional client experience. You will act as the brand ambassador, ensuring the highest standards of presentation, service, and commercial success. Key Responsibilities • Lead, manage, and motivate the team to achieve sales targets, • Drive brand performance and maximise commercial opportunities, • Deliver exceptional client service and build strong customer relationships, • Ensure brand standards and visual merchandising guidelines are maintained, • Analyse sales performance and implement action plans, • Recruit, train, and develop team members, • Build strong relationships with internal and external stakeholders Sound like you? • Proven experience as a Brand Manager, Store Manager, or Senior Manager within luxury fashion, • Strong commercial and business acumen, • Demonstrated ability to lead and develop high-performing teams, • Excellent clienteling and relationship-building skills, • Passion for luxury fashion and brand representation, • Professional presentation and strong leadership presence

Deputy Store Manager – Fashion Accessories | Oxford Street, London We are seeking an experienced and driven Deputy Store Manager to join a successful fashion accessories retail brand at our flagship Oxford Street location. This is an exciting opportunity to play a key leadership role within a fast-paced, customer-focused environment, supporting the Store Manager in delivering outstanding commercial results while creating an exceptional in-store experience. The Role As Deputy Store Manager, you will support the day-to-day running of a high-volume store, helping to lead, motivate and develop a team of approximately 20 staff. You will be instrumental in driving customer engagement, maintaining exceptional store standards, and ensuring operational excellence across all areas of the business. Key Responsibilities • Support the Store Manager in all aspects of store operations and performance, • Lead, coach and inspire a team of 20 colleagues to deliver excellent customer service, • Drive customer engagement and create a welcoming, service-led retail environment, • Maintain outstanding visual merchandising and store standards, • Monitor sales performance and contribute to achieving store targets, • Assist with recruitment, training, and ongoing team development, • Ensure compliance with company procedures and operational best practices About You • Previous supervisory or management experience within retail (fashion or accessories preferred), • Passionate about delivering exceptional customer experiences, • Strong leadership and communication skills, • Commercially aware with a results-driven mindset, • Highly organised with strong attention to detail, • Comfortable working in a fast-paced, high-footfall environment The Offer • Salary: £36,000 per annum, • Monthly bonus opportunity of up to 10% based on store sales performance, • Opportunity to join a privately owned, financially successful retail brand, • Clear progression opportunities within a growing business operating approximately 35 stores nationwide If you are an ambitious retail leader looking to take the next step in your career within a dynamic and supportive brand, we would love to hear from you. Apply now to be considered for this opportunity.

Commercial Plumber\nLocation: Central London\nSalary: Up to £42,000 + Overtime + Bonus\nWorking Hours: Monday to Friday, 45 hours per week (flexible working hours, based on completing 9 hours per day)\nOverview\nWe are seeking an experienced Commercial Plumber to join a team of 25 engineers, working across a varied portfolio including hotels, dental practices, retail, and restaurant environments. This is a client-facing role requiring strong technical expertise and excellent communication skills.\nKey Responsibilities\n * Carry out planned preventative maintenance (PPM) and reactive plumbing works\n * Diagnose and repair faults including leaks, blockages, and general plumbing issues\n * Perform tap changes, minor installations, and small mechanical works as required\n * Ensure all work is completed in line with health & safety regulations and company standards\n * Maintain a high level of customer service when interacting with clients on-site\nRequirements\n * City & Guilds / NVQ Level 2 or 3 in Plumbing\n * G3 Unvented Hot Water qualification\n * Proven experience in commercial plumbing environments (essential)\n * Strong fault-finding and problem-solving skills\n * Full UK driving licence\nPackage & Benefits\n * Salary up to £42,000\n * Company van (business use only), fuel card, and mobile phone\n * Overtime available (typically paid as a lump sum depending on workload)\n * Performance-based company bonus\n * 20 days annual leave + bank holidays\n * Travel between jobs covered (travel home from final job not included)\n * Participation in on-call rota (approximately 1–2 times per week across a month)

Customer Service Assistant - B2B Drinks Platform – London – Up to £37,000 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform. We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses. This role will be 5 days per week in the West London office. What this business offers: • A competitive salary and performance-based bonuses., • Opportunities for professional development and career growth., • The chance to work with globally recognized brands in an exciting and dynamic industry., • A collaborative and supportive work culture. Customer Service Manager responsibilities include: • Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need., • Handle day-to-day customer service enquiries via phone, email and system platforms., • Process orders accurately and efficiently, ensuring customers receive the right products on time., • Assist in maintaining customer service metrics and updating internal systems., • Gather customer feedback and flag trends or issues to the Customer Service Manager., • Work closely with sales, operations and supply chain teams to resolve queries., • Help monitor stock, deliveries and order flows to support a smooth customer experience., • Contribute to continuous improvement by suggesting ways to enhance processes and communications. The Ideal Customer Service Manager candidate: • Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential)., • Excellent communication skills with a friendly, professional and proactive approach., • Strong attention to detail and ability to manage multiple tasks at once., • Comfortable using CRM systems, email platforms and spreadsheets., • Team player who enjoys working collaboratively with other departments., • Positive attitude, willingness to learn and passion for helping customers. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

ecruiter - Leading Hospitality Recruitment, London, Negotiable Salary + Commission Come and work with me at COREcruitment - 360 recruitment roles available! COREcruitment is a leading hospitality recruitment business with offices based globally. We specialize in all areas including HR, Marketing, Hospitality and FMCG - not to mention many more. The business has been around for over 20 years and you will get the chance to develop business ,grow your sector and build a contact book like no other. We are looking for a Recruiter to join us here at COREcruitment. This role will primarily focus on driving new business and building client relations across key hospitality sectors. The Talent scout will be instrumental in driving growth of the desk, managing relationships with key clients and generally having a great time. This role is perfect for someone driven, ambitious and not afraid to knock on doors! What we can offer you: • Competitive salary, • Attractive commission structure, along with additional bonus', • Regular team building and occasional team holidays, • Hybrid working (2 office days per week, chance to work from other offices), • Holiday entitlement increasing YoY, • Career development, • 2 weeks working fully remotely from anywhere in the world The Ideal Candidate: • Ambitious and career driven - you have a personable approach to sales and a "go getter" attitude., • Previous experience in a sales or business development role, • Personable and friendly, • Self-starter – able to manage your own time, • The ability to actively develop new business leads and negotiate contracts, • Networking capabilities to build and maintain industry relationships, • Passionate about customer service and hospitality If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Who We Are At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected. Our Global Reach JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. Learn more about who we are and what we do: What We Offer Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us. About The Team You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. Role Overview We are looking for an experienced operator to manage and optimize returns (reverse logistics) operations across our e-commerce platform. This role focuses on improving end-to-end returns processes, enhancing operational efficiency, and optimizing cost and recovery value in a cross-border environment. Key Responsibilities 1. Returns Process Design & Optimization • Manage and improve the end-to-end returns fulfillment process, including return initiation, pickup, transportation, inbound, inspection, and disposition, • Establish and standardize reverse logistics processes to improve efficiency and operational stability 2. Returns Operations Management • Oversee the full returns journey from customer to warehouse, ensuring smooth execution and a consistent customer experience, • Continuously improve key operational metrics such as pickup time, transportation lead time, and inbound processing time 3. Cost Control & Optimization • Analyze and break down return-related cost components (pickup, transportation, warehouse handling, write-offs, etc.), • Identify opportunities to optimize return routing and handling strategies (e.g., return-to-origin, local disposal, resale) to reduce overall costs 4. Returns Disposition Strategy • Define and implement return handling strategies based on product type and value (e.g., resale, refurbishment, liquidation, write-off), • Improve recovery value and inventory turnover through effective disposition decisions 5. Data Analysis & Continuous Improvement • Define and track key metrics for reverse logistics performance (e.g., return cycle time, processing time, cost per return, loss rate), • Identify operational issues through data analysis and drive resolution with relevant stakeholders 6. Cross-functional Collaboration • Work closely with customer service, logistics, warehousing, and category teams to execute returns strategies, • Support the development and refinement of return-related policies (e.g., return standards, cost responsibility rules) Qualifications 1. Basic Requirements • Bachelor’s degree or above, • 5+ years of experience in e-commerce or cross-border e-commerce, • Background in supply chain, logistics, or fulfillment operations, • English is the primary working language; Chinese is a plus; 2. Required Experience • Hands-on experience in returns or reverse logistics operations (not limited to customer service or after-sales support), • Strong understanding of the end-to-end returns process from customer to warehouse, • Proven track record of improving return cycle time or operational efficiency, with clear examples of actions and results 3. Core Competencies • Ability to map and optimize end-to-end returns processes (pickup → transportation → inbound → processing), • Strong problem-solving skills to identify bottlenecks and drive improvements, • Strong understanding of return cost structures and key drivers, • Ability to make data-driven decisions on return handling (e.g., recovery decisions, disposal methods, routing choices), • Ability to balance cost efficiency and customer experience, • Experience managing high-volume returns operations is preferred, • Ability to design standardized processes to improve efficiency and reduce manual dependency 4. Preferred Background • Experience in e-commerce platforms, • Familiarity with cross-border returns, local returns, or return consolidation models, • Experience in warehousing, inspection, refurbishment, or secondary sales 5. Nice to Have • Experience supporting reverse logistics setup in new markets, • Exposure to resale, refurbishment, or liquidation processes, • Experience working in cross-functional, fast-paced environments, • Experience bridging China and European markets, with strong cross-cultural communication skills and the ability to operate effectively in a global environment At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.

Company Description Abel Richard is an ultra-luxury Maison redefining modern refinement. With a growing presence in London and across key international luxury markets, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare, limited-edition creations that seamlessly blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. Every component tells a story. Every silhouette is a conversation starter. As the Maison continues to expand its presence across the global luxury landscape, Abel Richard remains focused on elevating customer experience, brand storytelling, and modern luxury across every touchpoint. Position Summary Abel Richard is seeking a polished, client-focused, and commercially driven Client Advisor to join our London boutique team. This role is responsible for delivering an elevated client experience, cultivating long-term customer relationships, and supporting the daily operations of the boutique. The ideal candidate is passionate about luxury retail, understands the expectations of a discerning international clientele, and brings a high level of professionalism, style awareness, and service excellence. This individual will serve as a brand ambassador and play a key role in driving sales, strengthening client loyalty, and maintaining the visual and operational standards of the boutique. Key Responsibilities Client Experience & Sales • Deliver exceptional, personalized service to every client, creating a welcoming and elevated boutique experience., • Build meaningful relationships with new and existing clients through strong clienteling and follow-up practices., • Identify client needs and recommend products with confidence, product knowledge, and refined brand storytelling., • Achieve or exceed individual and boutique sales goals., • Maintain a strong understanding of Abel Richard products, craftsmanship, brand heritage, and seasonal collections., • Support private appointments, VIP clients, and special in-store events as needed., • Serve as a true brand ambassador by consistently reflecting Abel Richard’s values, image, and service standards. Client Development • Develop and maintain a loyal client book through outreach, follow-up communication, and personalized service., • Use CRM tools and boutique resources to track client preferences, purchase history, and opportunities for re-engagement., • Support initiatives that drive repeat business and long-term customer loyalty., • Build rapport with local and international clientele, including high-net-worth individuals and luxury consumers. Boutique Operations • Assist with opening and closing procedures in accordance with company standards., • Accurately process sales, exchanges, transfers, deposits, and other transactions through the POS system., • Support inventory management, stock replenishment, cycle counts, and merchandise organization., • Maintain the boutique’s presentation, including merchandising, cleanliness, and back-of-house standards., • Help ensure all operational procedures, loss prevention practices, and security protocols are followed., • Partner with the leadership team to support smooth day-to-day boutique operations. Team Contribution • Work collaboratively with leadership and fellow team members to achieve boutique goals., • Contribute to a positive, professional, and service-driven team culture., • Stay current on product launches, promotions, and business priorities., • Participate in training and development opportunities to strengthen sales and service performance. Qualifications • 3-5 years of experience in luxury retail, premium fashion, jewellery, accessories, or high-touch hospitality., • Proven success in a customer-facing sales environment with sales targets or performance goals., • Strong interpersonal and communication skills with the ability to engage a sophisticated and diverse clientele., • A polished and professional presence with a genuine passion for luxury service and brand representation., • Experience with POS systems and CRM platforms preferred., • Strong attention to detail, organisation, and follow-through., • Ability to work effectively in a fast-paced, high-service boutique environment., • Flexibility to work evenings, weekends, bank holidays, and peak retail periods., • Additional language skills are highly desirable, especially Arabic, Mandarin, Russian, French, or Spanish. Preferred Experience • Previous experience working with international luxury clientele., • Experience in a luxury boutique or designer retail environment., • Confidence supporting VIP clients, private shopping experiences, and relationship-based selling., • Understanding of boutique presentation standards and premium customer service expectations. Key Skills & Competencies • Luxury client service, • Relationship building and clienteling, • Sales confidence and commercial awareness, • Strong verbal communication, • Attention to detail, • Professional discretion, • Team collaboration, • Adaptability and composure, • Product presentation and storytelling, • Time management and organisation Physical Requirements • Ability to stand and walk for extended periods during scheduled shifts., • Ability to lift, move, and carry merchandise and boutique supplies as needed., • Ability to perform routine boutique tasks including stock handling, merchandising, and maintaining floor standards. Work Environment • This role is based in a luxury retail boutique setting in London., • The position requires regular in-person interaction with clients, team members, and leadership., • The schedule may include weekends, evenings, and holiday trading periods based on business needs. Why Join Abel Richard At Abel Richard, team members are part of a brand that values craftsmanship, elevated service, and meaningful client relationships. This is an opportunity to work in a luxury environment where presentation, hospitality, and attention to detail matter. We are looking for individuals who take pride in delivering an exceptional experience and who want to grow with a brand committed to excellence. Equal Opportunity Statement Abel Richard is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and make employment decisions based on business needs, job requirements, and individual qualifications.

As a Customer Engineer, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state. Relevant MIP/VBD Titles On-Demand Assessment – Entra ID WorkshopPLUS - Microsoft Azure: Hybrid Identity WorkshopPLUS - Microsoft Entra: Identity Fundamentals Activate Azure with Multi-Factor Authentication and Conditional Access Onboarding Accelerator - Migrate Single Sign-On Applications to Entra Onboarding Accelerator - Azure Active Directory: Features Deployment Onboarding Accelerator - Entra Permissions Management WorkshopPLUS - Microsoft 365 Security and Compliance Technical Update Briefing Skills Required This role requires deep knowledge (300 – 400 level) in the following technology areas: • Entra ID, • Role Base Access Control (RBAC), • Account Management, • User Accounts, • Service Principals, • Group Management, • Entra ID Enterprise Application Management, • Authentication Models, • Cloud Auth (PTA/PHS), • Federation, • Protocols, • OAuth, • SAML, • ODIC, • Kerberos, • FIDO2 \ Passkeys, • Device Management, • Hybrid Join, • AADJ, • Account Synchronization, • Entra ID Connect, • Entra Cloud Sync, • Azure P1/P2 Features, • Conditional Access, • MFA, • Risk based policies, • Reporting, • Troubleshooting, • Self-service Password Reset (SSPR), • Entra Password Protection, • Policy configuration, • Integration with Active Directory, • Entra ID Governance, • Privileged Identity Management, • Periodic Reviews, • Self-Service Access Reviews, • Compliance audits, • Entra ID Protection, • Management, • Microsoft Graph API foundational knowledge Optional Skills • ADFS, • Active Directory Certification Services, • Azure services, • Azure Monitor, • Azure Sentinel Microsoft Certified: Identity and Access Administrator Associate or equivalent Microsoft Certified: Cybersecurity Architect Expert or equivalent Microsoft Certified Trainer or equivalent Certified Information Systems Security Practitioner (CISSP) or equivalent ABOUT SONATA SOFTWARE Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique PlatformationTM framework. Our 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services. Sonata’s AI-led modernization is enabled by a powerful suite of proprietary tools and assets. At the core is the Harmoni.AI Enterprise Platform, which includes AgentBridge-a governance and observability framework; AgentBuilder-a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace-an internal ecosystem for modular, reusable agents. Headquartered in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) & Nordics (Finland). We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space. Deep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions. Our 30+years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft partners. Sonata is now among the first companies to earn the Microsoft Frontier Partner Badge Also, Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner Network.

Visual Merchandiser | Massimo Dutti | UK & Ireland (Store-based) About us Inditex is a global fashion retail group behind brands including Zara, Massimo Dutti, Pull&Bear, Bershka, Stradivarius, Oysho, Lefties and Zara Home. We bring trend-led product to customers at pace, powered by creativity, strong store teams and a relentless focus on doing things better every day. Massimo Dutti represents elevated, contemporary style—defined by quality, timeless design and a premium in-store experience. Our stores are curated spaces where product storytelling, detail and service standards truly matter. The role As a Visual Merchandiser at Massimo Dutti, you’ll bring our collections to life in-store—balancing brand DNA, trend awareness and commercial performance to create an inspiring environment for customers. Reporting to the General Manager and Deputy Manager, you’ll work closely with the store team to deliver exceptional presentation and a premium customer journey. This is a full-time position requiring full flexibility, including evenings and weekends, with occasional early starts for deliveries and visual changes. What you’ll be doing • Using commercial and product data to spot opportunities and improve store results., • Owning the store’s visual and commercial execution, ensuring displays feel elevated, current and customer-focused., • Delivering VM in line with brand and company guidelines, adapting quickly while staying true to Massimo Dutti standards., • Leading with a high standard of customer service on the shop floor—supporting the team to deliver a premium customer experience that reflects the Massimo Dutti brand., • Being a positive ambassador for our sustainability initiatives in store., • Keeping calm under pressure, staying organised, and prioritising brilliantly—especially during peak trading, deliveries and changeovers. What you’ll bring • Previous visual merchandising experience in fashion retail., • Strong commercial awareness and confidence working with KPIs., • Comfortable using reports/tools to inform decisions and follow up performance., • Strong understanding of Massimo Dutti’s DNA and product, plus awareness of current market trends. The mindset we love You’re empathetic, reliable, and customer-focused, with the right mindset to stay calm and effective in a fast-paced store environment. You’re adaptable, resilient, and you take pride in doing things properly—especially when it’s busy. What we offer • Competitive salary, • 25% staff discount, • More4Less benefits scheme, • Refer a Friend programme, • Internal promotion opportunities Inclusion We’re committed to an inclusive recruitment process and can provide adjustments for people with disabilities or long-term conditions. Apply now and help shape the Massimo Dutti experience—through visual storytelling, commercial impact, and exceptional service.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. What We're Looking For: We're seeking a Full-Time Customer Service Advisor who will be the first point of contact for our customers — whether in our iconic flagship store or across our online channels. You'll be the face and voice of Liberty, handling enquiries with warmth, efficiency and professionalism from the very first interaction to the last. Ideally, candidates will have: • A background in customer service within retail or hospitality; experience with a high-end or luxury brand is a strong advantage., • Exceptional communication skills, being confident and professional across verbal, written and in-person interactions., • A proactive mindset; energised by a busy environment and comfortable being responsive throughout shifts., • The ability to be calm under pressure, juggling multiple responsibilities and meeting various deadlines., • A flexible and committed approach, comfortable working a shift pattern that includes weekends., • A tech-savvy approach, with an openness to learn and navigate a range of platforms and digital tools. Key Responsibilities: Customer Focus • Respond to customer queries in a professional and timely manner on our 3rd floor customer service help desk., • Provide consistent and up-to-date information to customers, whilst also responding to loyalty queries., • Ensure customer follow-up is completed within department SLAs, whilst also escalating complaints to your line manager when necessary. Standards • Complete processes efficiently and accurately, including transactions on POS, Microsoft Dynamics AX and Zendesk., • Maintain high standards of organisation and compliance across all working areas, front and back of house., • Assisting with online orders, including all aspects of click and collect. Service Excellence • Act as a Liberty ambassador, ensuring an exceptional customer experience at every interaction., • Proactively develop knowledge of Liberty's online and flagship services, promotions, marketing and events., • Stay aware of the latest trends, competitor activity and customer service best practice.

Position Title: Events Delegate Executive Market Group: Northstar Travel Media Reports To: Hosted Buyer Operations Manager Works with: NTG UK Editorial & Sales teams, Marketing & Client Services Office Location: London / Home CONTEXT Northstar Travel Group (NTG) is a leading B2B information and marketing solutions company serving all segments of the travel & meetings industry including leisure/retail, corporate/business travel, business and sports meetings, incentives, and travel technology. The company’s portfolio includes media brands, digital media, face-to-face exhibitions conferences and forums, online subscription information services, business intelligence, SaaS e-commerce software, and content marketing solutions. PURPOSE OF ROLE You will be part of the UK hosted buyer team delivering the exhibition hosted buyer programmes. Day to day your primary purpose is to work with the Head of Hosted Buyer Operations to run the operational delivery of hosted buyer / delegate programmes across all events. KEY RESPONSIBILITIES Hosted programme coordination – customer service • Work closely with the Hosted Buyer Operations Manager to implement and ensure the smooth running of event hosted attendee programmes for all brands- The Meetings show, TEAMS, Business Travel News., • Regular communication with hosted buyers on the telephone and via e-mail., • Ownership and full management of the hosted buyer inboxes. Delegating issues and queries to the rest of the team and checking to ensure these have been followed up., • Manage the logistical requirements for hosted buyer travel. Provide the external travel providers with regular updates of travel required. Day-to-day liaison with external travel providers to answer any queries they may have regarding the travel to be booked. Speak to hosted buyers who query the travel that has been offered to them. Check that external providers are on track with bookings and highlight any errors back to the providers or concerns to line manager., • Manage the logistical requirements for the hosted buyer transfers. Provide regular updates of transfers required to be booked. Thorough checking of the returned bookings to ensure all booked correctly and most cost effectively. Providing hosted buyers with all their individual transfer arrangements including coach transfers., • Advanced knowledge of Excel and Word to be able to communicate with all the hosted buyers to send out details of all relevant arrangements, including hotel accommodation, transfers, appointments booked and to be booked etc., via mail merge., • Day-to-day management of a fixed-term contractor who will be assisting with the hosted buyer programme from April to June. Ensuring they are fully briefed on the programmes, answering all hosted buyer queries correctly and in a timely manner and supporting the team where necessary., • Ownership and management of hosted buyer’s diary systems as directed. Update all the information to ensure that it accurately reflects the programme for the year. Work with the diary provider to ensure that all information on exhibitors and the conference programme is pulled through correctly and liaise with internal teams to ensure this., • Daily management of the diary system to ensure that the hosted buyers can use it effectively and to fulfill their minimum appointment requirement. Telesales and Telemarketing • Create and run reports for the Telesales team to enable the team to chase appointments, providing stats and information that will assist them in completing this task. Data Management, acquisition, and retention • Receive and input information into the computerized databases., • Create and run reports for internal departments with hosted buyer information, appointment statistics and general stats., • Collating all cancellations and charges and working with Head of Hosted Buyer Operations to raise payment links and cancellation invoices to send to the hosted buyers. OTHER RESPONSIBILITIES • Working with the commercial, editorial, and marketing teams to ensure the successful delivery of events, • Determining and keeping an accurate record of the event spend. Assisting the Head of Hosted Buyer Operations with forecasting costs, • Taking responsibility for handling issues and troubleshooting any problems, both from the office and on-site, • Conducting pre-and post-event evaluations with team members, reporting on the outcomes, • Mentor and train temporary hosted buyer coordinator, • Assisting the events team on other events where required, i.e. Awards Dinner, one day conferences BEHAVIORS AND SKILLS • Experience in the operational delivery of hosted buyer/delegate programmes, • Experience/exposure in the operational delivery of events and/or exhibitions, • Fluent English communication, both verbal and written, • Attention to detail in all areas, • Computer Literacy – with advanced knowledge of Microsoft Office, • Ability to work under pressure for long periods of time, • Ability to manage multi-projects simultaneously, • Ability to work as part of a team, • Service awareness – Good telephone manner and customer service skills Please send your cover letter and your resume to . We offer a competitive compensation package, strong benefits and a dynamic and exciting culture.

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of $13 billion. Job Description- Job Title: Senior Java Engineer Must Haves- Java, Kafka, Microservices, Spring Boot, Postgres and AWS The Opportunity: We are looking for ambitious and motivated individuals who are keen to embrace growth and tackle the impending challenges in this fast evolving industry. You should be passionate about approaching things differently, while operating like a fintech within a bank. We are not looking for superpowers - we are looking for knowledge, enthusiasm and the right attitude to deliver our global initiative in a lean way. We are building a new strategic digital business backed by a Global Bank, with the ambition to become the next-generation global fintech solution, supporting the needs of internationally minded customers around the world. With a global footprint, they serve more than 50 million customers worldwide with a complete range of banking and wealth management services, enabling customers to manage their finances and protect and build their financial futures. Purpose: To cope with our expansion, we are looking for Senior Java Engineers to join our mission and help us build a global product that's scalable, reliable and secure. You will work in tribes alongside product managers, user researchers, designers, mobile engineers, web engineers, data analysts and business analysts to define features specifications (Fraud, Risk, Treasury, Finance and more..), refine software design, and commence service building and testing. What you’ll be doing: Work with global product teams to create and evaluate the product roadmap - inputting on what we should be creating and how we should go about it Be the technical voice at the table, prepared to educate and guide the business on the right approach, technology and trends Design and develop cloud native software systems that are resilient, secure, fast, easy to manage, and scalable in modern, dynamic environments such as public cloud. Adopt appropriate software architecture design pattern that is fit for purpose, business scenario and specific use case. Apply quality software engineering practices through all phases of development and into production Contribute with analysis and solutions to fulfill business requirements Research, plan and implement integrations with numerous banking and payments systems Optimise performance of complex systems Create structured, testable, lightweight code in Java What we are looking for: Hands-on development experience in building global software product form zero to one. Strong experience working on the backend of a technology product (excellent Java skills and understand relational databases) Have a product mindset: you care about customer outcomes and you want to make data-informed decisions Knowledge around Kubernetes, previous experience around monitoring and observability, potentially security knowledge (checkmarx, sonarqube & wiz) You’re comfortable working in a team that deals with ambiguity and aggressive timelines Experience in both waterfall and agile development practices and comfortable with working in the DevOps culture A track record of forging strong relationships and building trusted partnerships through open dialogue and continuous delivery Even better if you: Previous payment systems integration experience Exposure to the full stack, from frontend UI to the server side, business logic and database, and awareness of the leading technologies in each domain Advanced hands-on experience with Amazon Web Services and its core architectural components / utilities Database management skills like scaling, performance management, capacity planning, etc., PostgreSQL If you've got the passion and dedication to help us go the distance and looking for a career that will help you fulfill your potential - join us to make a global impact!

The Role Looking for a proactive and detail-driven Supply Chain Executive to join a growing brand. In this role, you’ll sit at the intersection of supply chain and merchandising, ensuring stock flows seamlessly from manufacturer to warehouse to customer, while supporting product setup, inventory management, and retail operations. You’ll work closely with suppliers, warehouse partners and internal teams to keep everything running smoothly and accurately. If you have experience with Gorgias, Shopify, and supply chain or merchandising in a retail environment, we’d love to hear from you. About the brand This brand is on a mission to challenge the taboos around the natural transformations that a woman’s body goes through. Building a business that tens of thousands of women love, selling skincare and solutions to help at every stage of their lives. Making taboo-busting body care for problems no one likes to talk about and making empowering products that celebrate women’s bodies at every stage. Championing women’s health, more than anything, creating products that actually work. About the gig: ● Supply Chain Administration: Provide day-to-day administrative support across the supply chain function, including data entry, report preparation, sample coordination, and inventory management to support multiple teams. ● Warehouse Coordination: Liaise with our warehouse partners to prepare sales orders and bulk stock movements. Manage orders through the warehouse portal, including order acceptance, uploading delivery notes and packing lists, issuing shipping notifications, and updating delivery statuses. ● Stock Monitoring & Reconciliation: Monitor inbound and outbound stock across warehouses, auditing and reconciling delivery quantities against the PO tracker and Xero purchase records. ● Logistics & Transport Coordination: Act as the main point of contact for manufacturers and freight forwarders to organise packaging and finished goods shipments, ensuring all documentation is accurate and provided on time. ● Product Setup: Set up new products in internal systems and coordinate onboarding with warehouse partners. ● B2B Order Management: Manage wholesale and trade orders from retail partners, ensuring timely delivery, proactive communication, and resolution of any order issues or disputes. ● End-of-Month Stock Count: Work closely with the Head of Supply Chain and Finance to support accurate end-of-month stock counts. ● Finance Administration: Support finance operations by posting customer invoices in Xero, processing invoices from retailer portals, and following up with retailers on outstanding payments. ● Cross-Functional Collaboration: Collaborate closely with teams across the business, including Marketing and Warehouse Operations, to ensure a seamless end-to-end customer experience. ● Ad Hoc Support: Assist with additional customer service administrative tasks or queries as required. About you ● Relevant Experience 2-3 years: Previous experience within a supply chain or merchandising function in retail. ● Communication Skills: Excellent verbal and written communication skills, with the ability to interact confidently and clearly with both customers and internal teams. ● Problem-Solving: Strong problem-solving abilities, enabling you to resolve issues efficiently, calmly, and with sound judgement. ● Organisation & Attention to Detail: Exceptional organisational skills and a high level of attention to detail, allowing you to manage multiple priorities and ensure nothing is overlooked. Accuracy is critical in everything we do, and our work reflects the quality and care behind our products. ● Customer-Focused Mindset: A positive, customer-first attitude with a genuine desire to support and deliver great outcomes for our customers and partners. ● Time Management: Strong time-management skills, with the ability to prioritise and balance multiple workstreams and objectives effectively. Location - Liverpool Street, Hybrid two days per week in the office.

Head of HR - 12 Month FTC Global Beauty Company London - Hybrid working The Brand: • Iconic brand name, No 1 , £ Multi- hundred Million turnover., • One of the worlds fastest growing beauty brand which is now award-winning across skin and make up, • Huge international expansion, • Growth firmly on the agenda including expanding their product and service offering, further UK & international growth, • Vegan, cruelty free, excellent reputation for quality and exceptional customer experience. Keeping customers at the centre of everything they do and deliver., • Fantastic reputation from employees. Known for their positive culture voted one of the best places to work., • Triple digit growth YOY Key responsibilities include: • Lead the day‑to‑day HR function, ensuring high‑quality service delivery across all people processes., • Own the full employee lifecycle including recruitment, onboarding, performance, development and exits., • Develop and deliver a forward-thinking HR strategy aligned to business growth objectives, • Partner with senior leadership to drive organisational effectiveness and workforce planning., • Lead talent acquisition, development, and retention strategies across the region., • Champion culture, values, and DE&I initiatives., • Oversee employee relations, ensuring best practice and risk mitigation., • Drive performance management and leadership capability across all levels., • Lead and develop the HR team, fostering a high-performing and collaborative function., • Utilise data and insights to inform decision-making and measure HR impact. Key Experience Required: • Proven experience in a senior HR leadership role, ideally within a fast-paced, high-growth environment, • Strong commercial acumen with the ability to influence at executive level., • Experience scaling teams and building organisational capability., • Passion for culture, people experience, and inclusive leadership., • Strong knowledge of UK employment law (EMEA exposure beneficial), • Data-driven with a strategic yet hands-on approach, • Experience within beauty, retail, consumer, or digital-first brands is advantageous

One of the UK's most recognised consumer brands is at a genuine inflection point in how it approaches design — and they need a Head of Design to help lead that shift. For years, the business has been brilliant at launching new products. Now the focus has turned: the CEO-level priority is making those products genuinely world-class for the millions of customers who use them every day. Design has a bigger seat at the table than ever before — and this role is central to that. The Head of Design will lead a multi-disciplinary team of Product Designers, Content Designers, and Service Designers — owning the end-to-end digital customer experience across app and web. You'll work closely with Product, Technology, and senior CX leaders to shape long-term strategy and raise the bar on design quality across the organisation. This is a hands-on leadership role. You'll define the vision, build the culture and be accountable for both the quality of output and its measurable impact on customers and the business. The Head of Design will have: • Strong design leadership and strategy experience at leading consumer brands, • Built and managed high performing teams of product designers and ideally other types of designers too e.g. service designers or content designers, • Delivered measurable impact, • A data driven approach, • Ability to manage senior stakeholders, • Candidates could come from any consumer sector e.g. retail, ecommerce, finance, media, entertainment, gaming, etc., • Candidates could come from roles such as Head of Product Design, Director of Design, Product Design Director, etc. This is a great opportunity for a Head of Design to join a household name brand and drive real change that impacts millions of customers. Head of Design £110-140k + bonus + benefits London / hybrid

Company Description Guinness World Records (GWR) began in 1955 with a single book and has since become a leading global multimedia brand with offices in London, New York, Beijing, Tokyo, and Dubai. The iconic GWR book has sold over 155 million copies in 100 countries, with its TV shows reaching more than 750 million viewers annually, and digital content engaging an audience of 8 billion. GWR collaborates with organizations worldwide through its consultancy services, leveraging the power of record-breaking to create impactful campaigns and share engaging stories. With a mission to make the world more interesting, fun, and positive, GWR continues to inspire people and businesses to push boundaries and achieve greatness. We are looking for an Assistant General Manager to play a key role in the launch and ongoing delivery of a high-energy, guest-focused attraction, ensuring exceptional standards and a seamless experience across all areas. Working closely with the General Manager, you will lead teams, drive performance and oversee the day-to-day operation, maintaining a strong presence on the floor and ensuring the experience consistently reflects the Guinness World Records brand. You will support recruitment and training, maintain strong compliance and operational standards, and ensure plans are delivered effectively across the operation. What You’ll Be Responsible For • Supporting the General Manager in the launch opening and day-to-day running of the attraction, ensuring smooth and efficient operations, • Acting as a senior duty manager, leading the venue during live trading and making key operational decisions, • Line managing Heads of Departments (F&B, Operations and Experience), ensuring consistency and high standards across all areas of the operation, • Leading supervisors and frontline teams to deliver a high standard of service and guest experience, • Supporting recruitment, onboarding and training to build a confident, engaged and high-performing team, • Driving compliance across health and safety, audits and operational processes, • Ensuring Standard Operating Procedures are embedded, followed and continuously improved, • Monitoring guest flow, staffing levels and operational readiness, • Supporting customer complaints and guest recovery, maintaining a strong guest-first culture You are an experienced operator who thrives in high-volume, guest-focused environments and is confident leading across multiple departments. You will bring: • Experience in a senior operational role within attractions, hospitality, live events or immersive environments, • Proven ability to lead and develop department heads and management teams, creating alignment and accountability across the operation, • Strong operational leadership with the ability to balance time on the floor with oversight of performance and delivery, • A solid understanding of health and safety, compliance and operational standards, • Experience in duty management, making decisions in a live operational setting, • The ability to organise, prioritise and remain calm under pressure, • A collaborative approach, with strong communication skills and the ability to influence at all levels, • This is an opportunity to be part of a globally recognised brand and a unique attraction that brings record-breaking to life in an engaging, interactive way.

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm. Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility. Why should you be part of our success story? XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions. Position: Customer Experience Manager - UK Key Responsibilities Customer Voice & Problem Resolution • Mandate to lead the full Voice of the Customer (VOC) program, aggregating and analyzing customer insights across multiple channels (call centers, social media, surveys, retail, partners, and direct feedback)., • Proactively identify pain points and trends, prioritizing high-impact issues that require escalation and resolution., • Ensure closed-loop resolution by coordinating cross-functional actions with HQ, regional teams, and key business lines (Sales, After-Sales, Product, Digital, PR, and Technical)., • Drive improvements in issue response time and accountability across departments., • Ticket system monitor the local ticket system to collect, track, and manage customer feedback and complaints. Categorize tickets into key areas:, • Product Quality, • Service & After-Sales, • Delivery & Logistics, • Technical Support, • General Customer Experience, • Assign priorities based on urgency and impact., • Enable cross-team collaboration with clear ownership. Cross-Functional Leadership & 360° Approach • Act as the internal project manager, securing cross-functional collaboration by ensuring all departments contribute to a seamless customer journey., • Work closely with Sales, After-Sales, Product, Retail, Technical, PR, and Digital teams to eliminate process silos and optimize customer interactions across touchpoints., • Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience., • Prioritize and drive key customer initiatives, ensuring that improvements are implemented across all areas. Retail Network Development & Hiring Standards (optional) • Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards., • Oversee Assessment Centers for hiring, defining best practices for onboarding new customer-facing employees across retail and call centers., • Work with HR and Training teams to define key CX competencies for hiring and performance management. Experience Measurement & Reporting • Own customer experience KPIs (e.g., NPS, CSI, customer retention), providing data-driven insights to national and global leadership., • Establish clear reporting mechanisms to track progress, identify challenges, and recommend strategic actions, • Develop and maintain dashboards that provide real-time visibility into customer satisfaction and pain points. Continuous Improvement & CX Innovation • Drive process optimizations, system enhancements, and new initiatives to improve customer experience efficiency., • Explore innovative tools/digital solutions to enhance engagement and satisfaction., • Foster a culture of continuous improvement, ensuring CX remains a top priority. Requirements and skills • Experience:, • Experience in VOC management, or cross-functional coordination roles., • Proven ability to collaborate with technical, operational, and business teams., • Experience in automotive, tech, or consumer-facing industries is a plus., • Skills:, • Proficiency in AI-driven tools., • Strong analytical skills to interpret VOC data and prioritize actions., • Excellent communication and stakeholder management skills., • Fluency in English and Danish., • Mindset: Proactive and passionate about customer-centric innovation. Next steps: To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further. As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register. We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team. Our Commitment to Diversity and Inclusion: At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.

Project Manager - Luxury Retail Architecture We are seeking an experienced Project Manager to lead luxury fashion retail projects from RIBA Stage 2 onwards, taking ownership of design development, statutory approvals, construction delivery, and store handover. You will be the primary point of contact for high-profile clients, managing projects valued between £350,000 and £2M+, while leading cross-functional teams to deliver cutting-edge retail spaces that elevate brand identities and create immersive customer experiences. This role requires someone who can operate at both strategic and operational levels, balancing creative vision with technical delivery, commercial awareness with regulatory compliance, and client expectations with practical constraints. About ML Projects: ML Projects is a London-based architectural project management practice specializing exclusively in high-end luxury retail fit-outs for prestigious brands across the UK and Europe. We manage the complete journey from concept through to store opening, delivering exceptional retail spaces through expert coordination of design development, regulatory approvals, construction delivery, and seamless client handovers. Founded on principles of professional integrity and teamwork, we take pride in bringing our clients' creative visions to life through exceptional project management and execution. Our inclusive culture fosters an environment where professionals can thrive and develop their skills as part of close-knit project teams working on flagship stores, shopping malls, boutiques, and innovative retail concepts. Key Responsibilities: Project Leadership & Delivery • Manage complete project lifecycle from design development through construction to handover and commissioning, • Lead multiple concurrent retail fit-out projects with individual values ranging from £350,000 to £2M+, • Ensure adherence to client design intent, brand standards, and project requirements throughout all phases, • Oversee construction progress through regular site visits, swiftly resolving any conflicts., • Manage Building Control submissions and maintain ongoing liaison with Building Control Approved Inspectors, • Coordinate CDM compliance including F10 notifications, Construction Phase Plans, and Health & Safety File compilation, • Manage License to Alter applications with landlords and freeholders, understanding statutory notice periods, • Ensure compliance with UK Building Regulations (particularly Part B - Fire Safety, Part L - Conservation, Part M - Access), • Lead cross-functional teams of 2-3 architects/designers/junior PMs plus external consultants, • Appoint and manage specialist consultants (MEP, Structural, Fire Engineers, Principal Designer, Acoustic Consultants), • Manage internal design team workflows, ensuring designers have complete project briefs and technical information, • Review design progress at key milestones, identifying any information gaps or technical queries, • Coordinate information flow between clients, consultants, and internal design team, • Flag design resource constraints or bottlenecks that may impact project programmes, • Prepare Bills of Quantities (BOQ) and manage tender processes, • Track project expenditure against CAPEX budgets, flagging variations and maintaining financial forecasts, • Serve as primary client contact, managing expectations and ensuring exceptional service delivery, • Prepare professional reports, presentations, and client-facing communication materials, • Chair project meetings and site progress meetings with clients, contractors, and consultants, • Present technical solutions and recommendations to clients and senior stakeholders, • Build and maintain strong relationships with luxury retail brand representatives, • Lead and mentor Project Coordinators and junior team members, • Delegate tasks effectively while maintaining oversight of critical deliverables, • Foster collaborative working relationships with internal teams and external partners, • Maintain project trackers with accuracy, ensuring they reflect real-time project status, • Ensure project documentation integrity, accessibility, and compliance with filing protocols Essential • Minimum 3+ years proven experience managing luxury retail or high-end fashion projects in the UK, • Direct experience leading projects through RIBA Stages 2-7 from design development to handover, • Track record managing retail fit-out projects valued £350,000 to £2M+, • Hands-on experience with Building Control submissions for retail premises, • Working knowledge of CDM Regulations 2015 and Principal Designer responsibilities, • Practical understanding of UK Building Regulations and their application to retail fit-outs, • Experience working across UK & European markets, • Knowledge of international building standards and compliance requirements, • Background with major luxury fashion, beauty, or premium lifestyle brands Technical Proficiency • Advanced proficiency in project management software (Smartsheet, MS Project, or similar), • Strong technical literacy - ability to read and coordinate architectural, structural, and MEP drawings, • Exceptional organizational skills with ability to manage multiple concurrent projects, • Strong commercial awareness with understanding of margin management and profitability, • Ability to develop realistic construction programmes and manage critical path activities, • Experience with risk management, issue resolution, and change control, • Disciplined approach to documentation, reporting, and audit trails, • Excellent client management and stakeholder engagement abilities, • Strong written communication skills for reports, specifications, and statutory submissions, • Confident presentation skills for client meetings and design reviews, • Proven ability to lead, mentor, and develop junior team members, • Effective negotiation and conflict resolution capabilities, • Proactive problem-solver who anticipates issues before they become critical, • Calm under pressure with ability to manage competing priorities and tight deadlines, • Meticulous attention to detail while maintaining strategic oversight, • Results-oriented mindset with commitment to quality and client satisfaction, • Professional integrity and ethical approach to project delivery, • Willingness to travel domestically and internationally for site visits as needed

Customer Service & Complaints Executive\n\nAsset Finance Experience Required\n\nWe're partnering with a growing financial services business who are expanding their Customer Service team and are looking for someone with asset finance and complaints experience to join them.\n\nThis is not a call‑centre environment. You won't be sitting on a constant dialler, instead you'll be trusted to manage your workload and provide outstanding customer service via both phone and email, focusing on getting things right for the customer.\n\nWhat they're looking for:\n\nAsset finance experience (HP, leasing, refinancing or similar)\nProven experience handling complaints from investigation through to resolution\nGood understanding of FCA expectations and fair customer outcomes\nStrong communication skills and confidence dealing with a range of customer situationsThe role:\n\nHandling inbound customer queries by phone and email\nManaging account processes such as settlements, statements, reschedules, invoices, refunds and agreement changes\nIdentifying and resolving customer dissatisfaction, escalating where appropriate\nKeeping CRM records accurate and up to date\nSpotting opportunities to improve processes and the overall customer experienceAbout you:\n\nWarm, personable and customer‑focused in your approach\nDetail‑oriented with strong numerical skills\nProactive, calm under pressure and comfortable working in a busy but supportive environment\nGenuinely motivated by delivering positive customer outcomesThis is a great opportunity for someone who enjoys problem‑solving, values quality over call volume, and wants to be part of a team that takes pride in doing things properly.\n\nRefer a friend and earn a retail voucher worth up to £500!\n\nUnfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.\n\nBy applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.\n\nLloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.\n\nME15503

Managing Consultant Location: Hybrid, UK with an Aldwych Office Salary: £70,000-100,000 depending on level and experience, plus bonus schemes. About Aria Aria Intelligent Solutions partners with the world’s leading retailers and FMCG brands to deliver measurable commercial impact. We combine deep industry expertise with advanced AI and analytics to help clients transform how they plan, trade, and grow. Our Consulting practice leads transformation across merchandising, demand forecasting, and supply chain, by shaping strategy, operating models, and AI-driven solutions that help FTSE 100 and Fortune 500 businesses grow. About the Role As a Managing Consultant, you will lead complex client engagements and set the strategic direction for delivery. You will operate as a senior trusted advisor, shaping transformation roadmaps, influencing executive stakeholders, and ensuring that Aria’s AI and consulting capabilities are translated into measurable business value. You will be accountable for delivery quality, team leadership, and commercial performance across your portfolio, while actively contributing to account growth and new opportunities. Key Responsibilities Strategic Leadership & Problem Solving • Lead high-complexity programmes and define strategic frameworks for our retail and FMCG clients, using your experience in consulting and industry., • Integrate cross-functional commercial, operational, and customer insight to shape major business decisions., • Design operating models and transformation roadmaps that embed AI and automation to deliver business value., • Steer innovation and process excellence across engagements, setting standards for analytical depth and clarity. Client Leadership & Influence • Act as a trusted advisor to senior and executive stakeholders, constructively challenging and shaping strategic direction., • Lead multi-stakeholder environments with authority, aligning competing priorities and driving sustainable change., • Create and deliver executive-level presentations and business cases that influence beyond the immediate programme scope., • Inspire innovative thinking across client teams through persuasive narratives and structured insight. AI & Technology-Enabled Transformation • Identify, prioritise, and shape AI and data use cases aligned to commercial outcomes., • Translate business needs into structured requirements and collaborate closely with product and data science teams., • Lead the deployment of AI-enabled solutions, ensuring adoption, scalability, and measurable performance improvement., • Define how technology, automation, and AI should be leveraged strategically across client environments. Commercial Ownership & Growth • Lead development of strategic accounts, expanding scope and deepening long-term partnerships., • Shape and close proposals, contributing directly to revenue growth and margin performance., • Expand Aria’s brand presence through industry visibility, partnerships, and professional networks., • Contribute to Aria’s service evolution and thought leadership. Team Leadership & Capability Building • Line manage and develop Senior Consultants and Consultants, supporting their growth in strategic thinking, client leadership, and programme delivery., • Provide clear direction and constructive challenge to help teams produce high-quality, impactful work., • Foster a high-performing, values-led environment that encourages collaboration, accountability, and continuous improvement., • Contribute actively to Aria’s Consulting leadership, shaping internal initiatives and strengthening our consulting capability. Skills & Experience Experience • 8+ years in retail or FMCG consulting, or a combination of consulting and industry leadership., • Demonstrated leadership of complex, multi-workstream transformation programmes., • Proven success influencing senior and executive-level stakeholders., • Experience shaping and deploying AI or technology-enabled transformation initiatives. Commercial & Strategic Capability • Strong commercial acumen with a track record of expanding accounts or securing new opportunities., • Recognised subject matter expertise in at least one domain (e.g. Merchandising, Demand Planning, Retail Strategy, Change, AI Enablement) with knowledge of market best practice. Technology & Delivery • Strong understanding of retail systems landscape and latest market trends., • Experience leading business transformation programmes with pragmatic risk management and/or large-scale technical deliveries. Leadership & Influence • Exceptional communication skills with presence at executive level., • High emotional intelligence, and demonstrated ability to mentor and develop high-performing teams., • Strong external network and visible industry engagement. Benefits & Perks Comprehensive private medical coverage: Access private medical with Vitality healthcare to keep you and your family thriving. Active Rewards: Earn points with Vitality to gain access to dozens of amazing benefits including cinema tickets, free coffees, gym discounts and more! 25 days annual leave: Recharge with 25 days of vacation each year, plus additional loyalty days earned over time. Personal charity day: Take an extra paid day off each year to support a cause close to your heart, reflecting Aria’s dedication to making a difference We also match donations! Champion Health Wellbeing App: Stay on top of your wellness with unlimited access to the Champion Health app, offering personalised tools for physical and mental wellbeing. Professional and wellness seminars: Grow and thrive with expert-led seminars, designed to inspire and support your professional and personal development. Wellbeing days: Step back when life feels overwhelming with paid WellbeingDays: Dedicated time to reset and recharge during those moments when it all feels like too much. Why Aria At Aria, Managing Consultants work closely with clients and our AI specialists to shape practical, high-impact solutions. You will play a central role in guiding complex engagements, developing people, and helping evolve how we deliver consulting and AI together. This role offers the opportunity to shape client outcomes, develop people, and contribute to the continued evolution of our consulting capability. At Aria, we’re not just building a team but fostering a community that values health, purpose, and balance. Join us and experience the difference.

Global Lifestyle Manager- 2pm-10pm (French Speaking) Introduction to Quintessentially. Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored. Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more. Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy. Providing quality suggestions at all times which exceed Member expectations. Intensive & extensive phone and email-based correspondence. Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 2pm-10pm (1 hour unpaid break) REQUIREMENTS Must be fluent-spoken and written in English and French. Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure. In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals. Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide. Warm, friendly, calm, confident and courteous at all times. Pro-active, energetic and positive attitude. Strong IT & CRM systems skills. Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE Understands HNW lifestyles, expectations, needs and preferences. Warm, friendly, calm and courteous at all times. Able to anticipate client needs and deliver intuitive and highly personalised solutions. Pro-active, energetic, with a positive attitude. Excellent team player. Values privacy and confidentiality. Passionate about travel, culture, and unique global experiences. Strong IT & CRM systems skills. Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. Strong networker and relationship builder. BENEFITS Hybrid working (role dependent) Competitive annual leave allowance with a further increase due to long service Birthday Allowance – take your birthday off on us! Pension Scheme Angel Days: Additional paid leave to do charity work Long Service Awards Life Assurance Digital nomad Study Leave Puppy friendly offices Qmunity committee – Social events in the office Free food & drink in the office Wellbeing platform membership Training platform membership Season Ticket Loans Cycle to work scheme Discounts with a variety of retail and hospitality companies

About the Company An exciting opportunity has arisen for a Senior Legal Counsel to join a high-growth, fast-evolving business operating at the intersection of technology, logistics, retail, and e-commerce. This organisation is undergoing a significant period of expansion and transformation, making it an excellent time to join a business where the legal team plays a central role in supporting strategic growth, commercial delivery, and operational development. About the Role This is a broad, commercially focused in-house legal role offering strong exposure to senior stakeholders, complex contracting work, and the opportunity to contribute to a business scaling rapidly in a dynamic sector. This is a high-impact commercial legal role with wide-ranging responsibility across contractual, operational, regulatory, and strategic matters. The successful candidate will play a key role in supporting the business on a broad range of complex commercial agreements, helping to drive business initiatives while managing legal and commercial risk in a pragmatic, solutions-focused way. This is not a purely process-driven contracts role. It requires someone who is confident operating in a fast-paced, non-standard environment, with strong judgement and the ability to work closely with cross-functional teams. There is also a strong progression opportunity for the right individual as the legal function continues to evolve and grow. Responsibilities • Draft, review, and negotiate a high volume of complex commercial contracts, • Partner closely with commercial, sales, operational, and business teams to support strategic initiatives and growth, • Advise on a broad range of commercial partnerships and business arrangements, • Support property and location-related contractual matters where relevant, • Identify legal and commercial risk while helping stakeholders achieve practical business outcomes, • Assist with business transformation and integration-related legal work, • Advise on a range of operational and day-to-day legal matters, • Support on consumer-facing issues, including customer terms, complaints, marketing, and digital/customer experience matters, • Provide advice on regulatory and compliance issues, including data protection and consumer law, • Work with internal teams on claims, disputes, and service-related legal matters, • Contribute to legal process improvement, contract governance, and scalable legal frameworks, • Act as a trusted, commercially minded advisor across the business Qualifications • Qualified lawyer with strong private practice and/or in-house training, • Ideally 4–5 years’ PQE, although candidates outside this range may still be considered depending on experience Required Skills • Strong background in commercial contracts, including drafting and negotiating complex agreements, • Excellent technical drafting skills and strong attention to detail, • Commercially astute, with the ability to balance risk with business objectives, • Comfortable operating in a fast-paced, high-growth environment, • Experience partnering with sales, commercial, and operational stakeholders, • Strong interpersonal and stakeholder management skills, • Proactive, adaptable, and solutions-oriented approach Preferred Skills • Experience in sectors such as retail, FMCG, e-commerce, logistics, telecommunications, technology, or fintech would be advantageous Pay range and compensation package Join a business at a particularly exciting stage of growth and transformation. Broad and varied role with exposure to commercial, operational, and strategic legal matters. Opportunity to work closely with key internal stakeholders across the organisation. Fast-paced, collaborative, and commercially driven environment. Strong long-term career progression potential. Chance to help shape and develop the legal function as the business continues to scale. Equal Opportunity Statement • We are committed to diversity and inclusivity in our hiring practices.

• LA FROMAGERIE Title: EXPERIENCED FOOD RETAIL LA FROMAGERIE Marylebone W1, • Start: ASAP, • Job Description: We are looking for an EXPERIENCED FOOD RETAIL person to join our amazing team. The right applicant will have relevant experience in hospitality and sees it as a career move. This is a FULL TIME ROLE including some evenings, helping with our tasting events and weekends which can be very busy., • This is a physical role and involves some lifting and being on your feet in a busy customer led environment. Management opportunities for the right applicant., • The role of our Retail team is to work alongside the Managers to ensure the smooth day to day running of the shop floor., • Responsibilities  Assist with product orders while maintaining the correct stock levels., •  Follow instructions of the Managers across the business to implement sales strategies in order to increase month over month and year over year sales, •  Learn all about the products in the shop, training will also be given in the Cheese Room, Cheese & Wine bar/café & events so you can learn how the produce is used on our menus, •  Ensure a highly customer focused service environment consistent with La Fromagerie standards., •  Ensure a warm and welcoming environment for your fellow staff and customers, along with learning how to give advice and guidance to ensure customers make the best purchasing decision., •  Maintain standards for merchandising, presentation of stock, stock rotation, cleanliness, and hygiene  Minimise wastage through effective management of stock rotation, fridges, displays, promotions and food preparation best practices though good, sensible house keeping, • What is essential: Warm positive attitude with a strong team and work ethic. Willingness to work as part of a team Excellent customer service skills Good communication skills with written English and a good command of the English language We offer in return:, • Competitive package Career development in a well-established food business., • Meals on duty, • About LA FROMAGERIE LONDON La Fromagerie London has 3 locations: HIGHBURY, MARYLEBONE, BLOOMSBURY. The business was established over 30 years ago. We are all about great food & wine, each site has our signature walk-in Cheeseroom with two Cafes & a restaurant. We are open 7 days a week offering breakfast, lunch, supper & tutored tasting events. Our menus showcase the produce that we source and sell in the shops with an emphasis on seasonal, simple & delicious. Relaxed & convivial it is all about warm friendly and professional service with an attention to detail

Assistant Manager | Flagship Store | Sports Retail \nAre you a dynamic leader with a passion for fashion retail and a background in sport? Do you thrive in fast-paced environments and enjoy inspiring others to deliver outstanding customer service? If so, we have an exciting opportunity for you!\n\nAs the Assistant Manager at our stylish and vibrant store, you'll be at the heart of the action, leading a dedicated team to create an exceptional shopping experience. You'll be responsible for managing day-to-day store operations, driving sales, and ensuring the store runs smoothly. But it's not just about the numbers - it's about fostering a welcoming, inspiring atmosphere that keeps our customers coming back for more.\n\nWhat We Offer:\n\nCompetitive salary up to £39,000\nBonuses!\nIncredible benefits package\nClear career progression opportunities\nA chance to be part of a thriving, trend-forward companyYour Responsibilities as an Assistant Manager: \n\nLead and motivate the store team to deliver exceptional customer experiences\nDrive sales, exceed targets, and manage performance with a focus on continuous improvement\nFoster a positive and engaging store environment where customers feel valued\nTake charge of budgets, KPIs, and operational processes to maintain high standardsAbout our new Assistant Manager:\n\nProven experience in a retail management role (preferably within fashion or accessories)\nStrong track record of driving sales and performance while managing KPIs and budgets\nPassionate about delivering outstanding customer service and inspiring your team to do the same\nA natural leader with a fun, ambitious, and business-focused mindset\nA proactive problem-solver who thrives in a fast-paced, results-driven environmentWhy Join Us?\n\nWe are committed to investing in your development and providing you with opportunities for growth within the company\nA competitive salary and attractive benefits that reward your hard work and dedication\nBe part of an innovative, forward-thinking company with a strong culture of teamwork, support, and successIf you're ready to take the next step in your retail career and make an impact in a thriving flagship store, we'd love to hear from you!\n\nApply today with your most up-to-date CV and join a company that values your potential!\n\nBH35823

Retail Head Chef Flagship Contract Moorgate, London Up to £60,000 We are a dynamic and innovative caterer offering an exciting culinary experience across seven chef-led counters for a prestigious financial client. Our focus spans street food, modern European and world cuisines, complemented by a bustling hospitality and fine dining operation. We pride ourselves on quality, creativity, and exceptional customer experiences. Role Overview: We are seeking a passionate and forward-thinking Retail Head Chef to lead our culinary team. This role offers the unique opportunity to drive innovation and creativity across multiple food counters, while supporting a busy hospitality and fine dining offer. The successful candidate will take full ownership of menu creation and kitchen operations, with a keen eye on financial performance and operational efficiency as well as liaising with both Hospitality and fine dining head chefs, supporting both the busy hospitality and fine dining teams to ensure service standards and expectations are met day to day. Key Responsibilities: • Develop and write a weekly menu across seven diverse chef-led counters, focusing on street food, modern European, Asian, and world cuisine, • Prioritise seasonality and locally sourced produce to create fresh, exciting, and cost-effective dishes, • Manage food cost, gross profit (GP), and stock controls to ensure financial targets are met, • Lead, train, and develop a talented culinary team, fostering growth and maintaining high standards, • Collaborate with the wider hospitality team to support seamless integration with fine dining and other service areas, • Maintain exceptional standards of food quality, hygiene, due diligence and food and health and safety in accordance with regulations, • Innovate and adapt menu offerings to reflect current food trends and customer preferences Qualifications & Experience: • Proven experience as a head chef, group chef or senior chef role in a retail or multi-counter food environment, • Strong knowledge of diverse cuisines, particularly street food, modern European, Asian and world food, • Excellent financial acumen relating to menu costing, food cost control, and stock management, • Demonstrable leadership skills with experience in training and developing kitchen teams, • Passion for innovation, creativity, and delivering exceptional food experiences, • Strong organisational skills and ability to work in a fast-paced environment What We Offer: • A creative and collaborative working environment, • Opportunity to shape and lead an exciting culinary concept, • Competitive salary and benefits package, • Access to ongoing professional development and training and a great in-house support network Why Join Genuine Dining? • Monday to Friday, daytime hours (paid overtime when needed), • A chance to lead a high-profile flagship City contract, • The opportunity to help shape the food offer in a brand-new building, • A supportive company that values good food and good people If you’re an experienced chef looking for a senior role with real responsibility – and a better work-life balance – we’d like to hear from you.

Our client, a well-established Luxury Retail business based in South West London they are looking to recruit a Showroom Manager to join their team on a permanent basis.\n\nThis role offers the opportunity to join a established team and business where you will play an important role in for driving the showroom sales forward by converting enquiries into orders, maximising project value and delivering and outstanding customer service.\n\nWe’re actively shortlisting candidates for this role, apply early.\n\nShowroom Manager\n\nSouth West London\n\n£35,000 - £40,000\n\nMonday–Friday 08:30–17:00 (Saturday working required on a rota basis)\n\nReports to: [Head of Business Development / Sales Director]\n\nAbout the company\n\nOur client supplies premium natural stone and porcelain paving to landscapers, designers, architects, developers and homeowners nationwide.\n\nKey responsibilities for the Showroom Sales Consultant role:\n\n * Convert phone, email and in-person enquiries into sales orders.\n\n * Progress opportunities through the full sales journey: enquiry, samples, quotation, follow-up and close.\n\n * Maximise order value through product recommendation and project-led selling.\n\n * Deliver a customer experience that builds trust and repeat business.\n\n * Accurately process sales orders.\n\n * Maintain strong enquiry follow-up & quote management to support showroom targets.\n\nSounds like a bit of you? If you are interested in this Showroom Manager position, please apply today

Procurement Manager Permanent Based in Solihull or London (3 days in office / 2 days at home) We are looking for a Procurement Manager to join our friendly and dynamic team here at Waterstones in either our Piccadilly, London or Solihull office. This is a new role where you will be responsible for ensuring Waterstones acquires necessary goods and services efficiently, cost-effectively, and with high quality, while managing supplier relationships and mitigating risks. This is a diverse role where you will be able to strategise and negotiate with suppliers and vendors, and ensure purchases of products, equipment, and services across the company align with the company's strategic objectives. This role will also require you to embed a strong, compliant and effective procurement to pay process embedded across the company and roll out a PO process. What you will be doing • Conduct research to source the best products and suppliers in terms of best value, delivery schedules, and quality, • Run tenders, evaluate bids, and make recommendations based on commercial and technical factors, • Negotiate and agree contracts, monitoring the quality of service provided, • Develop and maintain excellent relationships with teams who procure services or goods across the business. Help them understand how you can help them in their role and the importance of good procurement governance, • Build and maintain good relationships with new and existing suppliers, • Liaise between suppliers, manufacturers and relevant internal teams, • Forecast levels of demand for services and products, • Develop and implement a procurement to pay strategy ensuring strong compliance., • Work with other relevant stakeholders to roll out a PO process across the company, • Develop strategies to ensure cost savings and supplier performance targets are met or exceeded, • Ensure the security and sustainability of sources of essential products and services, • Forecast price trends and their impact on future activities, • Analyse data and produce reports and statistics on spending and saving, • Undertake value for money reviews of existing contracts and arrangements, • Ensure suppliers are aware of business objectives, • Keep up to date with trends and innovations, regulation, and new technology that can impact the business What we need from you • Experience in procurement, purchasing, or supply chain management, ideally within retail or ecommerce background., • Proven track record of managing procurement activities, including strategic sourcing, contract negotiations, and supplier relationship management., • Experience with or comfortable working in a stand-alone procurement role., • Experience in running tenders, evaluating bids, and making recommendations., • Ability to manage multiple projects simultaneously, ensuring timely and cost-effective delivery., • Experience in monitoring and managing the quality of service provided by suppliers., • Experience in developing and implementing procurement compliance., • Ability to forecast levels of demand for services and products., • Experience in undertaking value for money reviews of existing contracts., • Ability to analyse data and produce reports and statistics on spending and saving., • Experience and proven ability in developing strong internal relationships., • Strong knowledge of Microsoft Office Suite (Excel, Word, PowerPoint), • Knowledge of procurement regulations and compliance requirements. Person Profile • Excellent attention to detail in contract management, supplier evaluations, and analysis, • Excellent verbal and written communication skills for interacting with suppliers, internal teams, and stakeholders., • Strong analytical skills to assess market trends, supplier performance, and procurement data., • Confident in making decisions and leading on all procurement activities, working as a stand-alone procurement expert to the business., • Highly organised., • Approachable and ability to build excellent relationships both internally and externally. Why work for Waterstones At Waterstones, everything we do is about our customers, and we work hard to provide them with the best possible shopping experience, one that will make them want to visit time and time again. We strive to consistently deliver fantastic customer service, whether recommending a book or a gift, keeping our shops beautifully stocked, helping out in our lovely Café W’s, or keeping the wheels turning efficiently behind the scenes. Working with us, you will get to use your expertise and enthusiasm to bring to our customers the irreplaceable pleasures of a good bookshop (including a virtual one). In return, you will be working in a role that can make a real difference to Waterstones, work in a friendly and dynamic team and get to benefit from our excellent discount in shops and waterstones.com. If you have the relevant essential experience and you are interested, we would love to hear from you. Waterstones is committed to encouraging equity, diversity and inclusion in the workplace, and is dedicated toward eliminating unlawful discrimination. Our aim is to be truly representative of all sections of society and our customers, and for each employee to feel fully respected and to be able to give their best. Diversity Statement At Waterstones, we are committed to creating a workplace that is fair and inclusive to people from all backgrounds, perspectives and experiences, and we strive to promote an inclusive work culture. We are working hard to ensure our recruitment processes are free from bias, and our aim is to be truly representative of all sections of society and our customers, and for each employee to feel fully respected and able to give their best. Reasonable Adjustments We understand that some disabled applicants may, due to the nature of their disability, find some parts of the recruitment process challenging. If you need any reasonable adjustments during any part of the interview process, please make these known either to your interviewer or the person you liaise with when setting up your interview.

Freight Forwarder | Air/Sea Freight (Imports & Exports)\nLocation: Stockley Park | Heathrow\nSalary: £40K - £50K | Annual Bonus\nJob Type: Full-time, Permanent\nSchedule: Monday–Friday, 40hrs per week\nAbout the Role\nWe are seeking a well-versed and established Senior Freight Operator / Freight Forwarder to manage and coordinate end-to-end Air Freight and Sea Freight international shipments (Import/Export). As a Freight Forwarder / Import Export Operator, you will have a solid background in both imports and exports, ensuring smooth operations, adherence to compliance, and excellent customer service skills.\nThis role will involve liaising with customers, suppliers, carriers, and internal teams to deliver efficient and cost-effective transport solutions, industries can include retail, automotive, medical, construction or electronics.\nShipments can be for a variety of sectors such as Hazardous Goods (ADR), Out-of-Gauge, Time Critical / Express Movements or White Glove Deliveries (Events, Exhibitions etc.)\nKey Responsibilities:\nShipment Coordination:\n• Plan, book, and manage air freight and sea freight shipments (import and export)\n• Prepare and review shipping documentation (HB/L, MB/L, AWB, commercial invoices, packing lists, certificates of origin)\n• Monitor shipments from origin to destination, ensuring timely delivery\nCustomer & Supplier Communication:\n• Serve as the primary contact for customers regarding shipment status and requirements\n• Negotiate with carriers, airlines, and shipping lines to secure competitive rates and space\n• Work closely with overseas agents and partners to ensure smooth operations\nCompliance & Documentation:\n• Ensure compliance with international trade regulations, customs requirements, and Incoterms\n• Prepare customs clearance instructions and liaise with customs brokers\n• Maintain accurate records of shipments and documentation\nProblem Solving & Escalation:\n• Handle exceptions, delays, and claims efficiently\n• Provide solutions to logistical issues and proactively prevent service disruptions\n• Verify supplier invoices and prepare costs for billing\n• Ensure all shipments are invoiced accurately and on time\nKey Requirements:\n• Minimum 2+ years’ experience in freight forwarding / logistics coordination / import export operations\n• Previous experience with Air Freight and Sea Freight end-to-end coordination\n• Proven track record in both import and export operations\n• Proficient in freight management systems and Microsoft Office Suite\n• Knowledge of Incoterms, customs procedures, and international shipping regulations\n• Strong communication and negotiation skills\n• Excellent organization and problem-solving abilities\n• Able to work under pressure and meet deadlines\n• The successful candidate must be Driven and Motivated\nSalary & Benefits:\n• £40,000.00 - £50,000.00\n• 10% Annual Bonus\n• Monday to Friday\n• 40hrs per week\n• 8am-5pm / 9am-6pm\n• 28 days holiday\n• Company Pension\nTo Note: Should you have not heard back within 14 days, please assume that you have been unsuccessful\nTLP Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Please note that by applying for this position you consent to TLP processing and storing your personal data for the purposes of providing you with work finding services. We process your personal data in accordance with data protection laws, which require us to give you a Privacy Statement to explain how we manage your personal data. Our full Privacy Statement is available to view on the TLP website, or it can be provided upon request

Retail Assistant (Part-Time)\n\nWe are seeking a Retail Assistant to join our team, working in a unique and historic retail environment. This is a part-time role, primarily working one day per week (Saturday), with additional hours available as required.\n\nKey Responsibilities\n\nSupport the achievement of sales, profit, and shrinkage targets\nDeliver consistently high standards of customer service, including during busy periods\nEngage customers proactively to maximise sales through cross-selling and up-selling\nAccurately process transactions, refunds, and exchanges\nPick, pack, and dispatch online orders within agreed service levels\nMaintain strong product knowledge and stay up to date with new items\nEnsure the shop is well-stocked, clean, and visually merchandised to a high standard\nAssist with stock takes and report any discrepancies or damages\nFollow all cash handling and security procedures\nSafely move and handle stock in line with manual handling guidelines\n\nSkills & Experience\n\nExcellent customer service skills\nStrong verbal communication in English\nProfessional personal presentation\nAbility to work effectively as part of a team\nFlexible and adaptable approach\nConfidence in engaging visitors to support retail and tour sales\nQuick learner with the ability to absorb product knowledge\nPhysically capable of lifting and moving stock\n£4,800 gross per annum (based on 1 day per week; £24,000 full-time equivalent)Additional benefits include:\n\nPrivate medical cover\nPension (3.5% employee / 9% employer contributions, increasing with service)\nLife assurance\n25 days holiday (increasing to 30 with service, pro rata for part-time staff)\nInterest-free season ticket loan\nSubsidised gym membership\nHealth and wellbeing benefits\nFlexible working arrangements\nPrimary working day: Saturday\nAdditional flexibility required to cover other days, holidays, and busy periods \n\n iF this sounds like you please upload your CV in Word format\n\nPlease be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.\n\nTate is acting as an Employment Business in relation to this vacancy.\n\nTate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

As our Operations Deputy Team Manager, you will play a pivotal role in the success of our Operations department. You’ll be helping deliver high-quality service throughout the meter lifecycle — analysing data, solving queries, driving process improvements and supporting your team to deliver excellence. What you'll be doing: • Ensuring seamless delivery of back-office processes across the contract-to-cash lifecycle, • Driving continuous improvement to enhance customer experience, • Building strong working relationships with third-party providers, • Supporting ad‑hoc projects, reporting and new initiatives, • Identifying value-add opportunities and delivering measurable impact, • Coaching and developing colleagues through 1:1 support, • Helping coordinate daily team priorities to achieve KPIs, • Ensuring risk controls are effective and consistently reviewed What you’ll bring: • Strong data analysis, reporting and Excel skills, • Proven experience in performance coaching and colleague development, • Excellent communication, influencing and decision-making skills, • A sharp analytical mindset and meticulous attention to detail, • Ability to prioritise, work independently and meet deadlines, • Creative and innovative problem-solving What can we offer? This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes; • Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one!, • Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success., • Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition., • Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values. On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career! Working Pattern In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday. Working with us at Corona Energy At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience! To support this experience, we also offer our team; • Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day., • An annual focus on wellbeing with events and activities to support your health, wealth and inner-self!, • An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time., • The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards. If you are looking for a career that is all about positive energy, we would welcome your application! Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.

About Us We are not your run-of-the-mill bank. It's our people which makes us exceptional. Every individual here is valued - not just for what they do, but for who they are. We’ve built a culture rooted in purpose, passion, and a healthy dose of humanity. Joining Alpha Bank London isn’t just about a career - it’s about connection. You’ll collaborate with colleagues from all walks of life, building bonds that last and networks that matter. It’s this blend of international reach and local expertise that makes us strong. Whether you’re starting out or stepping up. You’ll find responsibility, variety, and experiences that go far beyond what a boutique bank or a corporate giant could offer alone. Together, we amplify ideas, share knowledge, and create impact. We believe in doing well and doing good. That means more than closing deals; it’s about making a difference for our clients, our communities, and each other. Because when one of us succeeds, we all succeed. Ready to make your mark? Let’s do it. Together. The Role As Head of Operations, you will play a pivotal leadership role in shaping and executing the operational strategy of Alpha Bank London as we evolve into a mass affluent digital retail bank. You will oversee a broad portfolio — from payments and treasury operations to KYC, card operations — ensuring regulatory compliance, and a seamless customer experience. The ideal candidate for this position is someone who takes a practical, hands-on approach and takes pride in process improvement and the embedding of new systems. Driving operational enhancements and embedding best practices throughout the organisation. Strategic thinking and a forward-looking mindset are essential, as has the ability to build and lead teams effectively. This individual will thrive in a transformative environment, working closely with the COO to design and implement the future operating model. They will champion innovation and inspire high-performing teams within the Operations function. What You’ll Do Leadership & Strategy • Partner with the COO to design and deliver the strategic roadmap for Operations, including the future target operating model for a digital retail bank., • Lead, mentor, and empower your direct reports — fostering a collaborative, high‑performance culture across Operations. Operational Excellence • Own the Bank’s Payments Strategy, ensuring competitive advantage and full compliance with scheme rules., • Oversee the design and implementation of an effective customer onboarding and due diligence programme aligned with AML best practice., • Perform key security administration functions for SWIFT, Bankline, and HMRC profiles and permissions., • Lead the implementation of Straight Through Processing (STP) and workflow automation enabled by the new Core Banking System., • Strengthen operational capability across Card Operations, AML, and Fraud Management. Regulatory Compliance & Governance • Ensure timely and accurate delivery of all regulatory reporting within your area., • Maintain full compliance with CASS and MiFID II reporting obligations. What You’ll Bring • Extensive experience in Banking Operations, including treasury mid/back office, payments, and loan administration., • Strong background in digital banking models, hybrid service environments, and managing both in‑house and outsourced teams. Experience in a retail digital or neo bank environment is preferred., • Expertise in Cards Operations, complaints management, AML/KYC, CASS, and payments (including SWIFT), • Deep understanding of evolving digital banking trends and fintech‑driven operating models., • Proven track record delivering modern operating models using STP, automated workflows, and continuous improvement methodologies., • Strategic mindset with the ability to lead through change and bring people with you., • Exceptional leadership, communication, and stakeholder‑management skills., • Prior experience in the UK payments market (PSD2, Agency Banking, SWIFT), AML/KYC, vendor management, and Operational Resilience. Why Join Us? You’ll experience our core values in action: • Innovation – Contribute ideas to improve processes and efficiency., • Collaboration – Work closely with a supportive team to achieve shared goals., • Excellence – Deliver accurate, high-quality work that makes a difference., • Delivery – See the results of your efforts in real-time operations., • Empowerment – Take ownership of your tasks and build skills for your next career step.

Customer Operations Manager (4 days per week) Sarah Chapman | Chelsea, London (Hybrid) We are looking for a talented Customer Operations Manager to support the Sarah Chapman Operations team. About the brand Uniquely positioned at the intersection of advanced science, sensorial luxury and clinical expertise, Sarah Chapman London is one of Britain’s most renowned luxury skincare brands, founded by globally respected facialist and industry authority Sarah Chapman. With over 25 years of clinical experience, Sarah’s deep understanding of skin health and product formulation has earned her the trust of some of the world’s most recognisable faces, and a global reputation as London’s most sought-after facialist. Her Skinesis Clinic remains one of London’s leading destinations for advanced facial treatments, performing over 15,000 treatments annually and providing the real-world insight that powers the brand’s continuous innovation in its multi-award-winning skincare line, through its Face to Formula™ approach. Job Summary The Customer Operations Manager plays an integral role in managing both UK and International Operations for the business. Reporting into the Senior Supply and Operations Manager. This role requires strong attention to detail and can work in a fast-paced environment. Working closely with the 3PL to ensure timely and accurate order fulfilment to retail and distributor partners. The role requires coordination with the sales and finance teams to maintain a seamless operation, resolve order issues and deliver exceptional customer service. Key Responsibilities • UK Wholesale & International order management – from processing orders, to liaising with the 3PL to ensure orders and picked/packed and delivered on time., • Complete relevant documentation for the international market to ensure smooth delivery or collection of orders within the agreed SLAs., • Building relationships with retailer and distributor supply chain teams, ensuring emails and queries are resolved in a timely manner, whilst ensuring clear communication of order updates and flag any stock issues., • Attend retailer/distributor partner monthly calls as and when necessary to support the sales team., • Working closely with the sales team, ensuring alignment on orders and stock allocations, • Investigate and resolve any stock discrepancies and shortage claims. Working with sales and finance to resolve in a timely manner & reflecting in the ERP system., • Processing all Free of Charge orders for both internal and external demands., • Managing Head Office stock cupboard. Ensuring sufficient stock is held and tracking maintained., • Coordinate and process staff quarterly allocation orders., • Manage and coordinate rework orders with our 3PL, such a tester conversion, limited edition kitting & Christmas productions. Ensuring the 3PL have a planned schedule of works completed within agreed timeframe, whilst maintaining ERP system with stock reflections, • Maintain inbound deliveries with the 3PL by ensuring booking slots are raised, • Support 3PL and department during stock take, • Undertake regular visits to the 3PL (based in London), • Manage EDI integrations and facilitate on boarding of retailers, • Provide admin support for the Sales team for NLF input as and when required., • Provide cover & support for Customer Care during peak and times of absence. The Ideal Candidate Key Skills and Requirements;- • Degree level or equivalent qualification., • Minimum 3 -5 years’ experience in operations/logistics/relationship management/customer care roles, • Industry Experience in beauty, luxury retail, fashion., • Order management and wholesale operations, • International shipping and export documentation, • Strong skills in ERP Systems experience – Cin7 would be preferable., • Natural cross functional collaboration skills, • Strong aptitude for Data analysis & Reporting, • Proactive Problem solving, • The ability to adapt to change, • Demonstrate exceptional attention to detail, • Strong organisational qualities, a strong communicator – with the ability to forward-plan., • Ability to manage a sometimes-heavy workload and to work well under pressure., • Humble, resilient, honest, reliable and empathetic, • Happy with hybrid working; 4 days in office and 1 day at home.

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Field Service Engineer - Coffee Machines\n£40,000 - £45,000 Basic Salary + Overtime x1.5 + 33 days holiday + Training + Van + Door to Door + Healthcare + Pension\nHeathrow / High Wycombe / Hayes\n\nAre you a service engineer looking for a regional role with a prestigious market leading manufacturer?\n\nAre you looking to work for an industry leading, international brand offering manufacturer training, the chance to develop and progress with a fantastic package and excellent work life balance in a Monday - Friday role?\n\nThe company are international manufacturers of commercial coffee machines, bean to cup and espresso machines which they supply into some of the most well-known restaurants, bars, hotels, hospitals, retail, universities and more.\n\nThis is a regional field service role working with London customers inside the M25. You will be supplied with a company van, credit card and fuel card and travel to local customer sites to install, commission, maintain and repair high quality coffee machines. Working in a range of environments with a varied customer base, you will focus on delivering an excellent quality of service rather than high volume/fast pace.\n\nThis is a great chance to join an international manufacturer, working with a range of prestigious customers where no two days will be the same. An excellent package and full training will be provided, to become an expert within your field.\n\nThe Role:\nMonday - Friday 40 hours + Overtime x1.5\nExcellent benefits including personal use of vehicle, healthcare, additional bonuses and payments\n\nThe Candidate:\nKnowledge of Mechanical and Electrical Engineering\n*Driving License\n\nThe benefits package includes a full, individualised training plan, 25 day holidays + bank holidays, healthcare, enhanced pension, company van for personal use with door to door travel paid and overtime at time and a half.\n\nGeorge Mallett - REF - 4994\n(url removed)\n(phone number removed)\n\nelix sourcing solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment.\n\nField service engineer, Service engineer, Installation, Install engineer, regional, catering equipment, coffee engineer, coffee machines, white goods, domestic goods, appliances, comcat engineer, dishwasher, warewashing, London

We are looking for a Customer Service Account Executive to join our rapidly growing corporate customer service department. If you are experienced in working with customers and share our passion for providing high quality service, then we would love to hear from you! The Role: This role, working in our fast-paced corporate accounts team is a true customer account management position, where you will be responsible for a portfolio of corporate customers ensuring their interactions with our business are of the highest standards. This role does not include any sales targets, allowing you to maintain focus on providing “customer first” experiences. By working proactively to manage your customer communications, you will seek to build strong relationships within your portfolio using excellent attention to detail to bring resolutions or to plan for future requirements. On a daily basis, this role involves working with customers over the phone, using email and by video-call so you must be a confident communicator able to adapt your style to changing circumstances and demand. You will also be required to use reporting and analysis to provide customer insight – becoming a subject matter expert in order to fully service an account. What can we offer? This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes; • Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one!, • Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success., • Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition., • Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values. On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career! Working Pattern In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday. Working with us at Corona Energy At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience! To support this experience, we also offer our team; • Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day., • An annual focus on wellbeing with events and activities to support your health, wealth and inner-self!, • An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time., • The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards. If you are looking for a career that is all about positive energy, we would welcome your application! Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.

We have amazing Temporary opportunities as Receptionist, Runner, Event Assistant and Administrator working for a number of small, medium and large companies in Central London. We are seeking candidates who want to be our ‘go to temp’ for ‘on the day’, week and ongoing temporary assignments. We are looking for candidates to start immediately and there is also weekend work available. Our clients range from property, creative, tech start ups, retail head offices to asset management, serviced offices, oil/gas and other professional services firms. You will be required to be well presented and have exceptional communication skills. As a Tate Temp you will be a Brand Ambassador representing the company in a range of duties from front of house reception & meet/greet, or working onsite at events, or working as a runner performing adhoc tasks Pay rate £13p/h - £14p/h Your responsibilities will include; • Being the first point of contact to all guests, • Booking and managing all meeting room bookings, • Answering all calls, • Ensuring the reception are is tidy and clean at all times, • Setting up meeting rooms and AV equipment, • Ordering and organising catering, • Assisting with staff and client events, • Ordering and tracking stationary and kitchen supplies, • General adhoc tasks What you need to possess; • Corporate reception or similar high end/luxury customer service experience, • Experience in managing a busy reception area, • Working in professional, polished environment, • Team player and collaborative approach, • Love being a Brand Ambassador and Receptionist, • Exceptional customer service and communication skills, • An agile, adaptable and down to earth approach If you want to be a TATE TEMP and happy to be sent out to our exciting clients and fit the spec above, please do get in touch and send your CV.

Entry Level Management Trainee Watford | Full-Time | In-Person Step Into a Career with Real Growth Potential At The Atlas Collective, we believe success is built — not handed out. That’s why we’re offering one ambitious individual the chance to begin an exciting, hands-on career journey as an Entry Level Management Trainee in Watford branch. If you’re motivated, people-focused, and ready to learn, this role offers the ideal foundation to develop valuable business, sales, leadership, and communication skills. No prior experience is needed — just a great attitude and the drive to succeed. About the Role As an Entry Level Management Trainee, you’ll be introduced to every aspect of how our business operates. This face-to-face role gives you the opportunity to work directly with customers, support daily operations, and develop a strong understanding of sales and leadership from the ground up. You’ll receive structured training, on-the-job coaching, and guidance from experienced mentors who will help you grow your confidence, skillset, and career potential. What You’ll Be Doing: • Engaging with customers directly at event sites, retail spaces, or pop-up locations, or residential areas delivering excellent service and building positive first impressions., • Presenting products and services confidently, answering questions, and helping customers find the best solutions for their needs., • Learning the full sales cycle — from lead generation and outreach through to closing sales and managing ongoing relationships., • Collaborating with team leaders to plan and execute sales strategies that boost performance and meet daily and weekly goals., • Assisting with team management tasks such as training new starters, supporting group targets, and tracking progress across campaigns., • Analysing performance data and customer feedback to identify patterns, improve processes, and share insights with senior staff., • Contributing to company projects that strengthen customer experience, brand awareness, and team results. What We’re Looking For: • Strong communication skills and a friendly, approachable personality., • Eager to learn, adaptable, and open to feedback., • A self-starter who enjoys being part of a motivated team., • Organised and dependable with a proactive attitude., • No previous experience required — full training provided., • Must be eligible to work in the UK and available to work in-person in Watford. What You’ll Gain: • A structured training and mentorship programme with ongoing support., • Clear opportunities for career progression into leadership and management roles., • Weekly pay, performance incentives, and recognition for results., • Practical experience in sales, leadership, and business operations., • A supportive and collaborative environment that values development and ambition. Why Join The Atlas Collective? We’re a team built on passion, integrity, and personal growth. Everyone here started somewhere — and with the right attitude, you can go far. Whether you’re just starting out or looking for a new challenge, we’ll help you develop the skills and confidence to build a career that lasts. Apply Now Ready to take your first step toward a future in leadership? Join The Atlas Collective as an Entry Level Management Trainee in Watford today and start shaping your success story.

Garson Farm, Esher is seeking an enthusiastic and experienced Pick Your Own Retail & Farm Events Manager, to lead and develop our award-winning Pick Your Own operation and our growing programme of farm-based events. This is an exciting opportunity to combine operational leadership with creative event planning, delivering exceptional experiences that delight our visitors throughout the year. Working alongside the Crop Production Manager, this role primarily leads the PYO Retail operations on the farm, in addition to managing farm-based events such as Garsons Maize Maze, Pumpkin Parade and more. Who are Garsons? Founded in 1871, today Garsons is an award-winning destination Garden Centre, Farm Shop and Restaurant with locations in Esher, Surrey and Titchfield, Hampshire. Garsons Esher is also home to one of the UK's largest pick-your-own farms, voted Best PYO of the Year 2025 by the Farm Retail Association. We're honoured to have won numerous awards for our outstanding customer service and quality products, which we couldn't achieve without our valued team. We've built our reputation on friendly, reliable service with a smile, and we're always keen to meet those who share our values. What does the role involve? You’ll be working outdoors in all weather, carrying out a variety of practical, hands-on tasks. As the PYO Retail & Farm Events Manager, you will take the lead in delivering an excellent Pick Your Own experience while developing and managing a variety of farm-based events. From seasonal activities and family days to educational experiences and community-focused events, you will ensure every visitor enjoys a memorable trip to Garsons. You will be responsible for the staffing of the PYO sales team, the coordination and operational management of both PYO and events, working closely with our wider teams to enhance our offering and drive continued growth. Responsibilities: • Overseeing the day-to-day management and presentation of the Pick Your Own site, signage, staff rotas, packaging, customer service & tills, • Building upon our existing farm-based events such as the Maze and Pumpkin Parade, • Ensuring all events meet safety, quality and customer-experience standards, • Managing and motivating the PYO and events teams, including seasonal recruitment., • Working with internal teams to promote events and visitor experiences., • Monitoring visitor feedback and driving continual improvement., • Sourcing and organising equipment, materials, signage and resources needed for events. What skills and experience do you need? • Strong background in visitor experience, events management or a similar customer-facing environment., • Excellent organisational skills with the ability to plan and deliver events., • Experience of leading teams in a busy, hands-on, outdoor setting., • A proactive, customer-focused mindset and a passion for creating memorable experiences., • A practical approach and confidence working across varied outdoor tasks. Contract: This is a full-time role, including weekend work during the summer season. Location: This role is based at Garsons Esher, Surrey. Salary: From £30,060 to £33,828 per annum (depending on experience). Package: • 20% Employee discount (plus discount for designated household member), • 28 days paid holiday increasing to 31 days with 2 years’ service (pro rata), • Company bonus scheme, • Pension scheme, • Access to health and wellbeing support, • Service rewards awarded for 10 years’ and 25 years’ service, • Company events, • Discounted ‘Pick Your Own’ fruit and vegetables, • Uniform provided, • Free car parking on site Note: We may close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.