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As a Senior Quantity Surveyor/Quantity Surveyor, you will support the Commercial Manager; helping to drive efficiencies; managing costs and regional performance for our clients. This role will see you take control of all financial aspects of the project; overseeing all commercial & contractual matters. You will deliver desired margin return utilising high standards of commercial acumen. Whilst identifying, recording and tracking, both risks and opportunities. • Manage and monitor project costs including weekly P&L reporting, • Review contract documents and advise on any issues, • Track the progress and cash flow forecast information, • Produce and review commercial forecasts, Cost Value Reconciliation (CVRs) and Project Finance Reports, • Take responsibility for Subcontract Management; including Subcontract Forecasting, raising Subcontractor Orders and Negotiating Subcontract terms, • Prepare subcontract documents, enquiries and assessment of quotations, • Place subcontract orders, agreement and certification of subcontract valuations, invoice, subcontract payments and final account agreements, • Be responsible for the management of the change control process, risk and value management, • Manage and track project changes, variations and/or notices, • Assess and value variations and compensation events, • Prepare and submit interim valuations and payment applications to clients, along with the agreement of final accounts, • Attend risk review, progress and commercial meetings on-site with the Client, • Be actively involved with tenders and pricing, • Assist Credit Control with cash recovery and forecasting, • Support the operational team in daily commercial and contractual aspects, • Degree qualification (RICS accredited or equivalent) is desirable but not essential, • Ideally you will have experience working in the Utilities industry, • Sound knowledge of contracts – NEC preferred, • Ability to prioritise workload, multi-task and work under tight time pressures, • Excellent communication skills, • High attention to detail, • Logical mind We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Our Role We are looking for experienced Overhead Line Chargehands to join our teams working on our UKPN contract. The Chargehand Linesperson will be the responsible party for leading teams of 2- or 3-person teams in the erection of poles, changing transformers and carry out any other overhead line work that may be required. We have secured a 5 year contract with UK Power Networks, providing support across their ED2 Distribution Network Programme. We will be providing services across all distribution assets, including overhead lines, underground cabling and substations on LV, 11kV, and 33kV networks. From the 1st April 2023, our teams will be working across the southwest Chilterns, Borehamwood and the Bedford/Cambridge area. We are looking for someone to: • Carrying out all work in accordance with the standards, policies and procedures of UK Power Networks., • Install, build and refurbish overhead lines up to 33kV., • Conform to all instructions stated in method statements and risk assessments., • Liaise with Site Supervisors regarding and specific site issues., • Experience of working on an Overhead Lines electrical networks, • Hold a valid EUSR or CSCS Card, • Hold a valid First Aid Qualification, • Pole Top Rescue, • IPAF 1B Qualification, • Manual Handling, • Working at height, • Winch operation, • NRSWA Qualification, • DNO operational authorisation (UKPN), • Clean Driving Licence We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Project Manager – Digital Transformation 12-Month contract – Inside IR35 – up to £100 per hour Cheltenham based – hybrid working – 3-4 days on site Role Description: Working within our SIG division, you will lead the delivery of projects working directly for our key clients embedded into their major programmes. You must be able to appreciate complex practical, technical, and commercial issues and to work with a broad range of stakeholders; leading project teams that are either local to you or distributed across multiple sites. In your role, you'll enable organisations to achieve maximum benefits from digital transformation and innovative operations. You'll work directly with clients, identifying, shaping and managing better delivery capabilities. You'll be supported to lead your own work packages or Agile delivery teams. Skills and experience A working knowledge and demonstrable experience in all or some of the following areas: · APMP or Prince2 qualified · Practical experience of Agile / Scrum would be highly desirable · Experience of leading and motivating teams towards successful delivery · Strong familiarity with project management software tools, methodologies, and best practices · Experience seeing projects through the full life cycle · Excellent analytical skills · Proven ability to solve problems creatively · Customer Focused; delivers a high level of customer services to our external and internal customers · Proven ability to complete projects according to outlined scope, budget, and timeline · The ability to manage all aspects of project delivery including forecasting, planning, risk and change management and financial reporting · An ability to communicate in written and verbal form with people at every level Responsibilities: · You will be responsible for managing projects and directing project teams · As a project manager, you will be responsible for the end-to-end project management lifecycle using it to ensure your projects meet the needs of your clients. · In your role you will be responsible for the delivery of our contracted work to time, cost and quality. · Being able to engage with a broad range of stakeholders and possessing the skills needed to consult with your clients, is essential to this role. · You will uphold the highest standards of integrity and show a commitment to our Equality, Diversity and inclusion agenda. As an individual The right candidate will also: · Have excellent communication, listening, stakeholder management and influencing skills. You’ll be able to manage client relationships, engage constructively with multiple stakeholders and lead delivery teams. · Enjoy turning your hand to new challenges and will be keen to learn, whilst also wanting to support others within our diverse multi-disciplinary teams. You must also be able to successfully manage the commercial and quality performance of projects and proactively deploy a range of techniques to control delivery, cost, manage risk and change. · In addition to having excellent people and problem-solving skills, you’ll also be able to demonstrate the following: o Experience of leading and directing teams and resources. Able to motivate self and teams, deal with conflict and create a collaborative team culture to meet client requirements. o A strong element of a client relationship management and people leadership. Excellent communication skills.

Job Title: Project Control Officer - PCO Location: Cheltenham, 4-5 days a week on site required Salary: £330.00 - £470.00 depending on skill set Job type: 12 months - possibility for extension Start date: ASAP Hours: 37.5 hours per week No travel to other sites is required for this role Role Overview: The Project Control Officer will act as a key link between the Project Management, Commercial, Finance, and Contract teams—ensuring smooth coordination and consistent delivery. You’ll support the full project lifecycle by maintaining governance, monitoring performance, and contributing to efficient project execution in line with strict deadlines. Key Responsibilities: • Support Project and Contract Managers in delivering project controls and reporting., • Monitor project budgets, costs, and forecasts; assist with financial reporting and invoicing., • Maintain project databases, trackers, and documentation to ensure accuracy and compliance., • Assist with risk and issue management, scheduling, and status reporting., • Prepare and update management reports, dashboards, and templates., • Promote adherence to project management frameworks and internal governance processes., • Build and maintain strong working relationships across internal teams and with clients., • Contribute to commercial operations from early planning through to final account stages., • Provide administrative and analytical support to enable successful project outcomes. Skills & Experience: • Background in project delivery or PMO environments., • Familiarity with structured and agile methodologies (e.g. PRINCE2, APMP, MSP, SAFe)., • Strong planning and scheduling skills; experience with P6, MS Project, or JIRA desirable., • Excellent Excel and Microsoft Office proficiency., • Confident communicator with strong interpersonal and stakeholder management skills., • Comfortable working independently and managing multiple priorities., • Analytical mindset with attention to detail and accuracy., • Experience supporting remote or distributed project teams. Personal Attributes: • Highly organised and motivated by successful delivery., • Strong customer focus with a commitment to high-quality service., • Proactive and solutions-focused approach., • Takes pride in accuracy, reliability, and meeting deadlines., • Keen to develop professionally within project management. UK National Security Vetting Status – ENHANCED DV CLEARANCE IS NEEDED FOR THIS ROLE. Interested in this position? please click “apply now” We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion. Company information: This contract is being advertised by Rullion Ltd. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion’s approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.

Chef Manager Middleton House, Pilley Lane, Leckhampton, Cheltenham GL53 9GA £13.46 per hour 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Chef Manager at our Retirement Communities Service, Middleton House, Cheltenham. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Bank Chef Manager will include: • Managing the day to day running of a busy kitchen as well as managing a Chef and a team of catering General Assistants, • Designing, planning, and preparing a varied set of menus that cater for individual needs, including special diets and the preferences of each customer, • Managing all stock and wastage levels, ensuring that the kitchen remains at a professional standard whilst operating within commercial requirements and budget, • Managing the Food Safety Management System and having responsibility for the team understanding and implementing it, • Proven experience working as a Chef, Catering Manager or Head Cook within a similar environment is essential, • Knowledge of menu planning and costing, • A catering qualification such as City and Guilds 706 1/2 (or equivalent) is desirable, • Carrying out risk assessments and cleaning the kitchen to a high standard, • Assisting with the supervision and development of staff, • Previous experience of staff management and of leading teams within a busy kitchen Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: • At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays), • A pension scheme with employer contributions, • A variety of online discounts and rewards from major retailers, • Health and well-being plans, • Life assurance, • Family friendly arrangements, including opportunities for flexible working, • Tax efficient savings through our Cycle to Work scheme We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Home Care, Food Safety, Manager, Healthcare, Quality, Management

Compliance Manager Location: Cheltenham We are working with a leading law firm seeking an experienced Compliance Manager to join its growing Risk & Compliance Team. This newly created position represents an exciting opportunity to strengthen the firm’s compliance framework and ensure it continues to meet the evolving regulatory and legal standards governing its work. As part of a small, collaborative team, you’ll enjoy a broad and varied remit, supporting all aspects of law firm compliance while contributing to strategic initiatives that shape the firm’s future. Key Responsibilities • Support the Director of Risk & Compliance in developing, implementing, and enhancing compliance frameworks, policies, and controls., • Conduct and review CDD/KYC across a diverse client base, including higher-risk sectors, and help define the firm’s risk appetite., • Lead and contribute to risk assessments, policy drafting, and continuous improvement projects in response to evolving regulatory requirements., • Act as a trusted deputy to the Director, providing expertise, guidance, and mentoring to junior colleagues., • Deliver firmwide compliance training to promote understanding and adherence to policies and procedures., • Lead and manage key compliance projects, supporting the strategic growth and effectiveness of the compliance function. Key Requirements You’ll bring substantial experience in a compliance role within a UK law firm, typically at least five years, and a strong working knowledge of: • SRA Standards & Regulations, • Anti-money laundering and counter-terrorist financing, • Anti-bribery and corruption compliance, • Data protection and cyber security You’ll also have proven experience conducting CDD/KYC, managing higher-risk client onboarding, and preparing Suspicious Activity Reports. Strong policy development, process design, and implementation skills are essential. Apply now! Or reach out to Ria Deboise for further information.

JOB- Workshop Supervisor LOCATION- Cheltenham TERM- Permanent SALARY- £35,000 to £45,000 Premier Engineering is working with a leading engineering and manufacturing business based in Cheltenham who are looking to recruit a Workshop Supervisor to join and lead their skilled team. This role will involve supervising daily operations within the workshop, ensuring production targets are met while maintaining high standards of safety and quality. The Workshop Supervisor will ideally have the following attributes: • Previous experience in a supervisory or team leader role within a workshop or manufacturing environment, • Strong mechanical or engineering background (time-served or qualification-based), • Good understanding of manufacturing processes, tooling, and machinery, • Excellent leadership, organisational, and communication skills, • Ability to manage workloads, delegate tasks, and motivate a team, • Knowledge of health & safety regulations and quality standards, • Comfortable working in a fast-paced, hands-on environment The Workshop Supervisor role will involve: • Supervising and coordinating day-to-day activities of the workshop team, • Ensuring that production schedules and targets are met, • Monitoring quality, safety, and efficiency of workshop operations, • Assisting with training and development of workshop staff, • Liaising with other departments such as production planning and quality, • Conducting inspections, risk assessments, and audits as needed, • Driving continuous improvement and supporting lean initiatives If you are a Workshop Supervisor looking for a new challenge in Cheltenham, please apply with an up-to-date CV as soon as possible, including your availability and salary expectations. For more information about this role please apply, or email Tom O'Reilly on who will be able to provide more details on the opportunity. Many thanks, Premier Group

IT Project Manager Helping government and defence organisations solve complex challenges, this consultancy is known for delivering high-quality software solutions that make a real difference. As part of their continued growth, they’re looking for an experienced IT Project Manager to guide delivery on a high-profile programme. Role Overview: • Location: Home based – Cheltenham, • Package: Competitive salary + benefits, • Industry: Technology / Government & Defence What You’ll Be Doing: • Taking ownership of delivery for large-scale IT projects within government and defence., • Managing project planning, progress tracking, reporting and escalation where needed., • Balancing agile and traditional project management to keep delivery on track., • Building strong relationships with partners, stakeholders and customers., • Leading and motivating cross-functional teams, driving collaboration and continuous improvement., • Adapting delivery methods to suit project needs, including agile and scaled agile frameworks., • Actively contributing to the wider delivery community, sharing best practice and mentoring colleagues. Main Skills Needed: • Experience managing agile software projects, ideally within government or large organisations., • Strong understanding of Agile principles and ceremonies., • Skilled in stakeholder engagement and conflict resolution., • Commercial awareness covering budgets, risk and forecasting., • Ability to build, support and lead high-performing teams., • Experience with Kantata - desirable, • Eligible for high-level security clearance (British citizen, UK resident for the last 5 years). What’s in It for You: • Home based working environment., • Flexitime with a 37.5-hour week designed around you., • Matched pension and private healthcare., • Learning budget for training, courses, and conferences, plus a dedicated career coach., • Inclusive, supportive culture with regular socials, away days and company-wide events., • Access to wellbeing support, including 24/7 counselling and employee assistance. Careers move fast. Let’s make sure yours is heading the right way. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

IT Project Manager Helping government and defence organisations solve complex challenges, this consultancy is known for delivering high-quality software solutions that make a real difference. As part of their continued growth, they’re looking for an experienced IT Project Manager to guide delivery on a high-profile programme. Role Overview: • Location: Home based – Cheltenham, • Package: Competitive salary + benefits, • Industry: Technology / Government & Defence What You’ll Be Doing: • Taking ownership of delivery for large-scale IT projects within government and defence., • Managing project planning, progress tracking, reporting and escalation where needed., • Balancing agile and traditional project management to keep delivery on track., • Building strong relationships with partners, stakeholders and customers., • Leading and motivating cross-functional teams, driving collaboration and continuous improvement., • Adapting delivery methods to suit project needs, including agile and scaled agile frameworks., • Actively contributing to the wider delivery community, sharing best practice and mentoring colleagues. Main Skills Needed: • Experience managing agile software projects, ideally within government or large organisations., • Strong understanding of Agile principles and ceremonies., • Skilled in stakeholder engagement and conflict resolution., • Commercial awareness covering budgets, risk and forecasting., • Ability to build, support and lead high-performing teams., • Experience with Kantata - desirable, • Eligible for high-level security clearance (British citizen, UK resident for the last 5 years). What’s in It for You: • Home based working environment., • Flexitime with a 37.5-hour week designed around you., • Matched pension and private healthcare., • Learning budget for training, courses, and conferences, plus a dedicated career coach., • Inclusive, supportive culture with regular socials, away days and company-wide events., • Access to wellbeing support, including 24/7 counselling and employee assistance. Careers move fast. Let’s make sure yours is heading the right way. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

My client has a great opportunity for a Quantity Surveyor to join its established Capital (planned and refurbishment based contracts works) business (inc Kitchen, Bathroom , Fire Risk ) which will be based in Cheltenham . Typically you will be out at customers a large proportion of the week . Jobs are tendering / estimating so can be typically smaller value ( relatively ) but high volume along with one off bigger projects . The role will be working on a new contract with a 5-year programme upgrading 2,500 homes for Cheltenham residents. The initial project will be upgrading kitchens and bathrooms; however, it is expected that the unit will develop into other areas such as decarbonisation retrofit, fire safety and other major refurbishment projects. As such, there is a great opportunity here for someone to increase the scope and level of their responsibility as the business unit grows. Many of their QS have risen quickly through the ranks here - and people stay with them . They are one of the UKs largest privately-owned property services companies with offices UK wide . A leader and pioneer in its field, they are at the forefront of delivering innovative planned and responsive services to the built environment. £54,900 inc car allowance (6.5K) , plus a private mileage scheme and fuel card , pension, healthcare, life insurance + profit share (last year 14%) They have continued to have a fantastic year full of growth and opportunity company wide and are excited to announce a long-term contract win which has been secured within the Capital (planned works/ Refurbishment) division so need an additional Quantity Surveyor in this specialisation and to actively impact their commercial success from the very beginning of a new contract set up. Ultimately, they are a commercially focused business, but they focus on people, sustainability, and exceptional client delivery/customer satisfaction to achieve this. You will thrive in collaborating with the operational team, while managing the full commercial responsibility for the financial and commercial aspects of our planned works for our local authority client. Benefits: Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance 23 days annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Enhanced maternity/ paternity pay. The Quantity Surveyor role: As a Quantity Surveyor within the Capital works division, you will actively tender, estimate and measure onsite. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any risks and solutions for mitigating these. Prepare budget cost value reconciliations, identifying commercial risks and opportunities to ensure correct contract planning from the beginning. Work closely with the Contracts Manager to ensure productivity targets and contract milestones are agreed and issued before contract start, including direct labour incentives. Build strong client and supplier relations, to ensure any variations and the progress of contracts are discussed and resolved proactively. Take purchase, credit and debtor responsibility using COINS to achieve expected cash flow. Complete and analyse weekly reporting from site has adequate cost information (including labour rates and performance exceptional to budget, value, progress, quality, and safety) Produce monthly contract valuations. What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine people person who thrives when collaborating with clients, trade teams and immediate colleagues, fostering a real working together environment. Proven experience in a similar quantity surveying. Project surveying role Experience of successfully managing a value of works up to £3 million. A key eye for identifying areas to save money, reduce costs and maximise value. Additional Benefits include: Annual pay reviews Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers TPBN1_UKTJ

JoinMarleyWhereYourCareerCanTrulyTakeShape! Location:Cheltenham|Role:ClaimsSpecialist| Areyoureadytobepartofafriendly,forward-thinkingteamthatsreshapingthefutureofclaimshandlingintheUKhousingsector?At Marley ,werenotjustanotherinsurancecompany,wereagrowingbusinessatthecuttingedgeof StructuralWarrantyInsurance ,helpinghomeownersandinsurersnavigatethecomplexitiesofpropertydefectswithconfidenceandcare. AbouttheRole Asournew ClaimsSpecialist ,youllbethereassuringvoiceandexpertguideforhomeownersmakingclaimsontheirnew-buildwarranties.BasedinourCheltenhamoffice,youllmanageclaimsfromstarttofinishwhetheritsasinglehomeowneroramanagingagentrepresentingawholeblockofflats. Thesearentyourtypicalfireorfloodclaimstheyremorenuanced,alwaysinteresting,andrequireabitofbuildingknow-how(dontworry,wellhelpyoubuildthatknowledge!).Whatmattersmostisyourcommitmentto exceptionalcustomerservice andyourabilitytohandleeachcasewithcareandprofessionalism. WhatYoullBring 1+yearofexperienceininsuranceclaimshandling Property/constructioninsurancebackground?Great!Ifnot,welltrainyou Confidentcommunicatorwritten,verbal,andoverthephone Anaturalproblem-solverwithtop-notchcustomerserviceskills Organised,independent,andatrueteamplayer ComfortablewithMSWord,Excel,Outlook&Teams Eagertolearn,grow,andadaptinadynamicenvironment Degreepreferred,butnotessential WhatsinItforYou? Generouscompanypension LifeInsurance&PrivateMedicalInsurance(post-probation) Gymmembership EmployeeAssistanceProgramme Flexibleworkingoptions Trainingsupporttocomplete CertCII ReadytoBuildSomethingGreat? Ifyourelookingforarolewhereyourskillsarevalued,yourgrowthissupported,andyourworkmakesarealdifference, Marleyistheplaceforyou . Applytodayandhelpusshapethefutureofclaimshandling! TPBN1_UKTJ

Business Support Officer (12 Month Contract) Marley is at the forefront of innovation in the UK Structural Warranty Insurance sector, where we provide claims management and loss adjusting services to insurer clients and our customers who may be experiencing a defect with their home. Established in 2013, we have offices in Shrewsbury, London and Cheltenham and are going through a period of growth to meet the needs of our expanding client base and development of new services. Job Location: Cheltenham Job Type: Full time (Monday Friday) The Role: Reporting to the Department Manager, you will provide administrative support services to various areas of the business including (but not limited to) Operations, Finance, Claims Handling, Recoveries and Complaints. In this role you will have opportunity to work with a range of colleagues in different departments and build knowledge and expertise in a varied range of administrative support functions. Key Activities: Support colleagues in various departments with a range of administrative tasks. These include (but are not limited to): o Setting up claims files. o Handling and redirecting inbound telephone calls. o Distributing inbound post. o Answering queries and providing information to colleagues within the teams you are supporting. o Updating the Claims Management Portal System. o Collating and organising data. o Filing of paper and electronic documents. o Compiling invoice data. o Processing payments. o Processing and recording invoices. o Reconciling client accounts. o Handling payment queries or discrepancies. o Assisting with VAT returns, HMRC queries and audits. o Financial reporting. o Updating client information on the database. o Production of payment packs for weekly payment runs. o General administrative tasks as required. o Supporting continuous improvement activities such as complaints route cause analysis and audit. Provide excellent customer service and maintain positive relationships with internal and external stakeholders. Participate in any internal or external training as required, including CII qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or all the costs should you leave the company within a certain timeframe (as stipulated in your contract of employment). Abide by all relevant legal requirements, industry guidelines and company standards. Actively participate in team discussions to highlight issues and promote group learning. Perform other tasks as reasonably required by Line Managers or Senior Management. Skills and Experience required: Proven track record in an office administration role. Experience of insurance or financial services sector desirable. Strong IT skills, including MS Word, Excel, Outlook and Teams. Experience of Claims Management Portal Systems preferred but not expected ( training on company system will be given). Strong verbal and written communication skills. Confident in using the telephone. Excellent interpersonal skills. Able to quickly build positive and effective relationships. Willing to ask questions and seek assistance when required. Well organised with excellent time management skills. Able to multitask effectively to meet varying deadlines. Excellent attention to detail and high levels of accuracy. Team player. Confident working independently under instruction. Able to develop an understanding of the processes within the organisation and support the wider team as required. Educated to A-Level or equivalent standard, with GCSE English Language grade 5/C or equivalent. TPBN1_UKTJ

£21.70 per hour | Full Time 37.5 Hours per week including some nursing shift cover.| Gloucestershire House Cheltenham Leading with passion, making a real difference. If youre an experienced Deputy Manager Registered Nurse ready to move into your next leadership role and help people with disabilities live independently, wed love to hear from you. A home with heart As Deputy Manager Registered Nurse with Leonard Cheshire , you will support the Service Manager in running Gloucestershire House , a residential home with nursing support in Cheltenham for up to 30 adults with disabilities Youll help the home run smoothly, make sure residents get high-quality, person-centred care, and lead a team of nurses and care staff with confidence and care. At Leonard Cheshire, we provide frontline care and support across care homes, nursing homes, and supported living services. Every day, we help over 1,600 people with disabilities live with independence, choice, and dignity. Would you like to join a friendly, values-driven team making a real difference in peoples lives? Your working hours This is a full-time role (37.5 hours per week) including the expectation of covering nursing shifts as required. From 1 December 2025, enhancement rates of £1.00 per hour will apply to night working (8pm Monday 7am Friday) and weekend working (8pm Friday 7am Monday). (This does not apply to sleep-ins.) About the role As Deputy Manager Registered Nurse, you will: Support the Service Manager and deputise in their absence Provide effective leadership, management, and supervision for a team of nurses and care staff Lead with passion and enthusiasm to ensure a well-run, compliant, and person-centred service Deliver high standards of nursing, clinical, and personal support Promote independence, choice, and positive outcomes for residents Ensure compliance with health and safety and all statutory obligations This is a challenging but rewarding role with opportunities to grow and develop in a supportive organisation that values great care and leadership. What helps you shine here Current NMC registration as a Registered Nurse A level of professional development and registration (may include Level 5 Leadership in Health and Social Care) Experience managing a team of nursing and care staff Experience providing direct personal and social care Experience working with individuals with physical and/or learning disabilities Flexibility to work rostered hours We would really love to hear from you if you are a Registered Nurse with great leadership skills and a sound understanding of safeguarding. Why youll love working here As well as competitive pay, we offer a wide range of employee rewards, including: Stream access up to 40% of your pay before payday Free Blue Light Card with discounts and perks Free DBS check Contributory pension scheme with competitive life cover benefit Access to a Cash Health Plan at very favourable rates Great development opportunities through our apprenticeship schemes and recognised qualifications Employee Assistance Programme and 24/7 support About Leonard Cheshire We are one of the UKs highest-rated providers of care and supported living services, with 87% of our services rated Good or Outstanding by regulators. For over 75 years, we have supported disabled people to live, learn, and work as independently as possible. Ready to apply? Click Apply Now. Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with disabilities and will support your requirements for reasonable adjustments wherever possible. We are committed to safeguarding and promoting the welfare of adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post, and references will be obtained for all roles. TPBN1_UKTJ