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Senior Care and Support Assistant 3 Hilltop House, 2 Heldhaw Road, Bury St Edmunds, Suffolk IP32 7ER £13.52 per hour 30 hours per week Sanctuary Supported Living is delighted to be recruiting for a Senior Care and Support Assistant at our CQC registered physical disabilities service at Hilltop House, Bury St Edmunds. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Senior Care and Support Assistant will include: • Leading a team of Care and Support Assistants and ensuring that customers are being supported in the best way possible, • Providing personal care and encouraging customers to maximise their independence and personal potential, by building confidence, resilience and self-esteem, • Promoting safe practices and undertaking risk assessments as well as managing and implementing safeguarding principles to ensure the health, safety and security of our customers, • Building and maintaining relationships with internal and external customers, • Previous experience supervising staff is desirable, • Recent experience of working in a similar role with vulnerable people is necessary, • NVQ 2 in Health and Social Care, or willing to work towards is essential, • Personalised approach to care with strong interpersonal skills and the ability to form positive relationships with people from varied backgrounds, • Enthusiastic and flexible with a strong "can-do" attitude Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: • At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata, • A pension scheme with employer contributions, • A variety of online discounts and rewards from major retailers, • Health and well-being plans, • Life assurance, • Family friendly arrangements, including opportunities for flexible working, • Tax efficient savings through our Cycle to Work scheme We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. Job Segment: Home Care, Healthcare