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Associate or Senior Associate – Building Physics London About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, an electric vehicle salary sacrifice scheme, stock options, and 25 days of annual leave (increasing with service), alongside flexible and hybrid working. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the role We’re hiring an Associate/Senior Associate to join our building‑physics team working on CFD, data‑centre thermal performance and whole‑building energy modelling. You will lead and deliver modelling studies, translate results into practical design and operational guidance, and help grow our technical capabilities and reproducible workflows across the team We are looking for an experienced, client‑facing engineer with hands‑on CFD and data‑centre modelling experience plus a strong grounding in building physics (heat transfer, ventilation/HVAC optimization, dispersion and wind‑microclimate analysis, and dynamic thermal modelling). You should be comfortable setting technical standards, leading projects, mentoring colleagues, and communicating results to clients and project teams. If you meet many of the criteria but not every bullet, we encourage you to apply. It's an exciting time to join our Building Physics team. Working alongside a range of specialist engineers and consultants, you will be joining a collaborative, knowledgeable, highly engaged team who love what they do, and offer a supportive, flexible, and high performing work culture. In this key and varied role, you can expect to: • Lead data‑hall CFD studies (rack‑ and room‑scale): containment and airflow strategies (hot/cold aisles, perforated‑tile & raised‑floor flows, fan walls, in‑row/rear‑door cooling, liquid‑cooling), transient resilience/time‑to‑critical analyses, hotspot mitigation, and assessment of re‑entrainment risks from plant equipment (generators, chillers)., • Oversee production CFD across sectors (Residential, Science & Research, Workplace): set meshing and solver standards, enforce convergence and QA/QC practices, and recommend higher‑fidelity approaches (e.g., LES) where justified., • Evaluate HVAC and ventilation strategies: model ventilation effectiveness and control strategies to improve thermal comfort, air distribution and energy performance., • Execute dispersion and wind‑microclimate studies: contaminant transport and tracer‑gas approaches, pedestrian wind comfort/safety assessments (Lawson criteria, City of London guidance), and interaction with site plant., • Integrate local CFD findings into whole‑building energy model., • Build and maintain automation and parametric workflows (Python; Rhino + Grasshopper/Ladybug/Honeybee), creating reusable components and batch‑run pipelines for scenario studies., • Define and implement model validation and uncertainty approaches: calibration, sensitivity analysis and reporting., • Provide technical leadership: review deliverables, mentor junior staff, support proposals and client presentations, and ensure projects are delivered on scope, schedule and budget., • A collaborative mindset, with the self-awareness and openness to work effectively within multi-disciplinary teams., • Support timely invoicing, debt chasing, management of WIP and forward workload/resource planning for your own projects., • Mentor and support our ‘next gen’ professionals including apprentices and graduates. About you To be successful in this role you’ll need: • BSc or MSc in Mechanical Engineering, Building Science, Thermal/Fluid Engineering, Physics, Mathematics, CFD or similar (or equivalent practical experience)., • Demonstrable CFD experience; data‑centre project experience is highly desirable., • Hands‑on experience with two or more CFD platforms (e.g., ANSYS Fluent/CFX, OpenFOAM, Star‑CCM+, Cadence DC) and meshing tools., • Practical experience in data‑centre thermal modelling (rack/room CFD, containment, transient resilience analyses)., • Experience into energy modelling tools like IES‑VE, TAS, EnergyPlus / OpenStudio)., • Automation skills: Python for scripting and data work; Rhino + Grasshopper and Ladybug/Honeybee for parametric workflows., • Strong communication and client‑facing skills; experience writing technical proposals and presenting to clients., • Ability to create clean, watertight geometry in Rhino, SpaceClaim or similar., • Commercial awareness and accountability, • A commitment to supporting the development of others Desirable: • Roles in data centre consulting and close collaboration with MEP teams., • Experience with LES and transient high‑fidelity studies for targeted investigations., • Familiarity with 1D flow network modelling for liquid‑cooling strategies., • Exposure to wind‑tunnel validation for CFD (boundary‑layer reproduction, instrumentation data processing, and CFD‑to‑experiment comparison)., • Professional registration (CIBSE or equivalent) or progressing toward registration. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange an introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. We aim to provide feedback at each stage of the process. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, click here to find out more. Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list. #LI-HYBRID

Job Title: Residential General Manager Location: London Salary: Up to £50,000 - £55,000 per annum + bonus & benefits Contract: Full‑time, permanent About the Role We’re looking for an experienced Residential General Manager to take full ownership of a premium, community‑led residential building in London. This is a high‑visibility leadership role, responsible for delivering an exceptional resident experience while ensuring the smooth, safe, and commercially sound operation of the building. You’ll act as the face of the building, leading the on‑site team, setting standards, and creating a vibrant, well‑run environment where residents genuinely want to live. Balancing hands‑on leadership with strategic oversight, you’ll ensure operational excellence, strong financial control, and a consistent, high‑quality service offer. Key Responsibilities Building & Operations Management • Take full accountability for the day‑to‑day running of the building, ensuring it is safe, compliant, and immaculately presented., • Own all health & safety, compliance, and risk management requirements, coordinating audits, inspections, and remedial actions., • Manage contractors and service partners, ensuring works are delivered on time, on budget, and to agreed standards., • Oversee facilities management, cleaning, maintenance, and security functions. Leadership & People Management • Recruit, lead, and develop a high‑performing on‑site team across front‑of‑house, operations, and facilities., • Create a positive, engaging team culture focused on accountability, collaboration, and service excellence., • Conduct regular one‑to‑ones, performance reviews, and coaching sessions., • Lead the delivery of an exceptional end‑to‑end resident journey, from first contact through to move‑out., • Act as the main point of escalation for resident issues, resolving matters professionally and proactively., • Drive engagement, community activity, satisfaction scores, and resident advocacy., • Use feedback to continuously improve service, processes, and the overall living experience. Commercial & Financial Management • Manage site budgets, service charge expenditure, and cost controls., • Track performance against KPIs, occupancy, satisfaction metrics, and service standards., • Identify opportunities to improve efficiency, value, and resident experience., • Collaborate with central teams on reporting, forecasting, and performance improvement. About You You’ll be a confident, visible leader who enjoys running a building as if it were your own. You’re likely to have experience in: • Residential, PRS, student accommodation, PBSA, hospitality, or serviced living environments., • Leading on‑site teams in customer‑focused, operationally complex settings., • Managing compliance, contractors, and day‑to‑day building operations. Key Attributes • Strong people leadership and communication skills., • Calm, solutions‑focused approach to problem‑solving., • Commercially aware and comfortable with budgets and performance metrics., • Hands‑on, adaptable, and able to switch between strategy and delivery., • Passionate about creating great places to live and building strong communities. Working Hours • Site‑based role, aligned to resident and operational needs., • Core hours typically between 8am–8pm, Monday to Friday., • Occasional weekend cover required during peak periods or events. What’s on Offer • Salary up to £55,000, dependent on experience, • Performance‑related bonus, • Pension and benefits package, • The opportunity to lead a flagship residential community in London, • A role with autonomy, visibility, and genuine impact

Job Title: Site Security Manager (SSM) SIA Licence Required: Yes Reporting to: Campus Security Manager Key Areas of the Role Purpose The Site Security Manager (SSM) serves as the day-to-day manager of a 24/7 datacenter physical security operations team, supporting a client’s datacenter or other critical facility. Reporting to a Campus Security Manager (CSM), the SSM builds a cohesive, high-performing team that delivers a safe, secure, and compliant environment while meeting client expectations. The SSM also collaborates with other campus security leaders to maintain consistent security standards across the campus. Additional responsibilities may include client service and issue resolution, service enhancements, Security Operations Center (SOC) systems maintenance, audit compliance, system monitoring, log and documentation maintenance, and access rights administration. Based on coverage needs, the SSM may be required to support and provide leadership coverage at other assigned sites within the campus/region in addition to their primary site. Responsibilities • In this role, the Site Security Manager (SSM) leads the on-site security team and oversees day-to-day security operations within a 24/7 environment. You are responsible for directly managing security personnel, including administrative officers, responders, control room staff, and other security team members, while ensuring consistent staffing coverage and operational continuity., • You partner with local leadership to support recruiting, hiring, onboarding, training, and employee development. This includes coaching and mentoring team members, setting expectations, and managing performance and corrective actions in line with company policy. You also work closely with client leadership across multiple business groups to support site operations., • Operationally, you ensure compliance with security policies, procedures, and standard operating guidelines. You monitor site performance and key metrics, identify risks or security gaps, and drive corrective actions and continuous improvement. You maintain required documentation, logs, and reports, oversee on-site security systems such as access control, CCTV, and incident management tools, and support audits, inspections, and other compliance activities., • The role requires clear, professional communication with clients and internal partners, including leading meetings and presentations. You escalate significant events and risks as needed, promote safe work practices, handle sensitive information with discretion, and support additional operational needs as they arise., • Demonstrate understanding and engagement with the Securitas Core Values of Integrity, Vigilance and Helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures and training as provided by the Company. Competencies Driving Performance • Takes Ownership, • Expects Excellence, • Delivers Sustainable Results, • Builds High Performing Teams Developing Yourself & Others • Is Respectful, • Is Empowering, • Leads by Example, • Gives & Asks for Feedback Making Our Strategy Happen • Drives Innovation, • Seeks Opportunities, • Fosters Collaboration, • Values Diverse Perspectives Person Specification Essential • To apply for this role, you should have an associate degree and 6+ years of relevant experience in the security industry, including 3+ years of managing people., • Experience leading teams in a security and/or datacenter environment is strongly preferred., • You should also have hands-on experience with security technologies such as CCTV, access control systems, incident management tools, and video surveillance platforms., • Strong, practical proficiency with Microsoft Office is expected, as reporting, documentation, and operational tracking are essential parts of the role., • This position is best suited for a proven people leader who is comfortable balancing operational leadership, administrative accountability, and client-facing responsibilities within a 24/7 security environment., • All applicants must have reliable means of communication and transportation (public or private) to travel to and from work, the legal right to work in the country where the position is located, and proficiency in speaking, reading, and writing in English and a common local language (where applicable)., • Applicants must also be able and willing to work a flexible schedule, including evenings, weekends, and holidays (such as during emergencies or high-priority events)., • Applicants must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county, and state laws and regulations., • Candidates must be at least 18 years old, legally authorized to work in the job location, and willing to complete the company’s pre-employment screening, including a background check and drug screening. This role may require evening, overnight, or weekend work, particularly during emergencies or high-priority events., • Work may occur in outdoor or inclement weather or environments requiring protective gear and heightened safety awareness., • The role requires the physical ability to sit, stand, and walk for extended periods (up to 12 miles/19 km per shift), climb stairs, and occasionally lift up to 25 pounds (11 kg)., • Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period., • The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness.

Assist the Planning Manager to develop and monitor the programme, ensuring compliance with the SCS planning standards and HS2 requirements to provide a safe, efficient and cost effective programme meeting all required access dates, milestones and key dates. Reporting to the Planning Manager. Flexible working: We welcome you to ask about the flexibility you need. This might be part-time, remote working, or compressed hours for example. Anyone who applies for a role can ask about flexibility at interview. In return, we will explore what is possible for the role. Main Responsibilities • Assist the Planning Manager in development of the Asset Structure, Work Breakdown Structure (WBS), calendars and dates to be used by SCS, aligned with the Cost Break Down Structure (CBS) and Employer`s Data Dictionary., • Help to develop cost and resource loaded construction programmes during ECI Stage One with submission in accordance to the required delivery milestones., • Ensuring the Construction programme meets all required access dates, milestones and key dates in compliance with the Employer’s Planning requirements, contract data and works information., • Contribute to assessment of programme risks and programme risk analysis, including development and implementation of mitigation measures., • Interfacing with other functional teams including, but not limited to: BIM Team, design team, estimation and construction execution., • Adhering to BIM team requirements and integration of the construction programme into the BIM model., • Progress monitoring and regular updating of the construction programme during Stage Two, including forecasting of potential problem areas and proposing mitigation measures to the Project Manager., • Cooperation with the Project Controls Manager, Reporting Manager and Change Management in all related construction programme matters., • Helping to liaise with the client’s construction planning team, stakeholders and with other works packages to communicate the SCS Construction Planning approach and to ensure sharing of best practice, innovation and continuous improvement., • Degree in civil engineering or an appropriate professional qualification, • Prior experience in planning function in civil engineering projects, • Knowledge of the development and implementation of Asset structures, Planning Standards, WBS and Planning processes in a BIM environment., • Competence in Primavera P6 and Tilos, • Knowledge of Safety, Environment and Risk Management, • Strong communication skills About The Company The role will work on the HS2 project. HS2 is the UK’s new high speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UK’s 10 biggest cities with fast, reliable and frequent high speed services The Skanska | Costain | STRABAG (SCS JV) is delivering the HS2 London Tunnels Contract. Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds. You’ll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join one of our networks for women, military or LGBT+ staff, and participate in cultural and social events with the local community (e.g. as a STEM ambassador). Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example. HS2 – working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity. Please note, all responses are anonymous and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data Protection Act 1998) and will be reported to HS2. It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use”, OHSAS 18001:2017 Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture ‘s operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos, and develops a wider awareness of quality, environmental issues and demonstrates commitment to achieve continual improvement and Zero tolerance. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. SCS Railways is a Disability Confident Leader. We want to encourage disabled people to apply for our roles and have an opportunity to display your skills, talent, and abilities. We will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please see the disability confident commitments: To be considered for an interview under this scheme you have: • A physical or mental impairment, which has a substantial and long-term effect (over 12 months) adverse effect on your ability to carry out normal day-to-day activities, • Demonstrated in your application and pre-interview stage that you meet the minimum job criteria and person specification for the role

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. How you can make an impact • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth What we would like to see from you You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to

Computer Vision Research Engineer About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Biometric Platform Location: WeWork Waterloo - Hybrid Comp: Up to £60k (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits iProov is looking for a Computer Vision Research Engineer to join our Biometric Platform team. You will be responsible for working on the biometric systems, developing new techniques and algorithms ensuring security and performance. How you can make an impact • Research and prototype new biometric systems - by testing and integrating existing technologies or by designing a new solution, • Improve upon existing biometric functionality, looking for opportunities to improve the accuracy, interpretability and speed of biometric systems, • Work with the Platform developers to produce production code, • Provide Guidance and collaborate on Cross functional projects, • Understand the impact of changes, ensuring the best outcomes for our customers and end-users What we would like to see from you • Proficiency in Machine Learning, • Experience in Computer Vision, • Organised and driven, • Excellent communication with both technical and non-technical audiences, • Enjoys collaborating with cross-functional teams, • Python, • Docker/Github/Jira, • OpenCV, sklearn, pytorch/tensorflow Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to

Fire & Security Role: Are you a Fire Surveyor - FRAEW working with external wall fire risk appraisals and PAS 9980 assessments? Paying up to £85k What can you expect as an employee: • Opportunity to work on high-impact, technically complex fire safety projects, • Exposure to a national client base across residential and mixed-use sectors The ideal candidate would have: • Minimum 2–3 years' direct experience in FRAEW assessments, • Strong working knowledge of PAS 9980 and Building Safety Act principles, • Strong communication and technical reporting skills, • Ability to apply a proportionate, risk-led approach, • Confidence managing client relationships and mentoring junior staff Qualifications: • Level 6 RICS Certificate in External Wall Systems (EWS) highly desirable (or in view), • Professional membership (IFE, IFSM, or similar) required About the role: A nationally recognised consultancy is expanding their fire safety team and is looking for a confident and capable Fire Surveyor to take charge of complex fire safety projects. You will manage the delivery of Fire Risk Appraisals of External Walls (FRAEWs), including client liaison, report writing, regulatory interpretation and providing risk-based recommendations. The role involves working closely with design teams, housing providers and enforcing authorities, as well as supporting wider fire consultancy projects such as compartmentation and fire strategies. You will also be expected to stay up to date with legislation and promote industry best practice. Don't miss out on this exciting opportunity to join the team and make a difference in the fire and security industry. Apply today and take the next step in your career!

We are building a talent pipeline and are interested in connecting with potential candidates for future opportunities. This posting is to gather expressions of interest for upcoming roles. This role is based on-site in the UAE and will require relocation. Who We are? ALEC Engineering and Contracting L.L.C. (ALEC), part of ICD, is a leading GCC construction company known for delivering complex, high-profile projects. With 20+ years of experience, ALEC builds across sectors including airports, hospitality, retail, and high-rises. In the UAE, ALEC has delivered many of the nation’s most iconic developments, operating as a fully integrated contractor through specialist business units that provide end-to-end construction solutions. At ALEC Technologies, we offer a wide range of integrated technology solutions designed to meet the needs of modern environments. From ICT infrastructure and ELV systems to Audio-Visual (AV) solutions, Security Systems, and IoT & Smart Solutions, our offerings are crafted to enhance efficiency, improve safety, and deliver unique user experiences. Why Join Us? As an AV Engineer at ALEC Technologies, you’ll lead the design, installation, and operation of large-scale, state-of-the-art audio-visual systems. This includes LED domes, 360° projection systems, spatial audio, and interactive media platforms. The ideal candidate thrives in cutting-edge environments and has experience delivering unforgettable, high-impact AV experiences. Your Role • Lead the design, installation, and commissioning of complex AV systems, including LED displays, projection domes, and immersive media environments., • Collaborate with media architects, lighting designers, and content teams to create synchronized audio-visual experiences., • Program and operate media servers, control systems, and networked AV devices., • Troubleshoot real-time AV issues during testing and live events., • Ensure AV systems are scalable, maintainable, and meet safety and technical standards., • Provide technical guidance to junior engineers and contractors. What We’re Looking For • Bachelor’s degree in Audio-Visual Technology, Media Engineering, Electrical Engineering, or a related field., • 5+ years of experience in large-scale AV, immersive, or projection-based installations., • Proficiency with media servers (e.g., Notch, Watchout, Disguise) and AV control systems (Crestron, Q-SYS, AMX)., • Experience with projection mapping, LED dome systems, and spatial audio setups., • Strong understanding of networked AV systems, signal routing, and video/audio troubleshooting., • Excellent problem-solving skills and ability to work under tight deadlines. Top Skills • Experience with large-scale venues or entertainment installations (e.g., arenas, theaters, concert venues)., • Knowledge of interactive or real-time content systems., • Familiarity with 3D visualization and content pipelines for immersive environments. What We Offer • The chance to contribute to some of UAE most iconic projects., • A collaborative, supportive environment that values innovation and excellence., • Opportunities for professional growth and career progression. Ready to elevate your career? Join ALEC Technologies and play a key role in delivering iconic projects while growing in a dynamic and supportive team environment. We’re excited to hear from you! If you’re inspired by what you’ve read and believe you’re the right fit, we’d love to hear from you. Join ALEC Technology and play a pivotal role in shaping a high-performing team that drives our success. Apply today and be part of something excellent!

I’m currently instructed on a standout fully remote Clinical Negligence Solicitor opportunity with one of the country’s leading law firms, renowned for its top-tier Health Litigation practice and genuinely progressive, people-first culture. This is a rare chance to join a market-leading team while benefiting from true flexibility,offering fully remote working without any compromise on the quality of work, support, or long-term career progression. The firm has been recognised as a Top Ten Employer for Working Families 2025 for the second consecutive year, underlining its commitment to flexible working, wellbeing, and sustainable legal careers. The Team You will join a nationally recognised Health Litigation team acting on behalf of NHS Resolution, NHS Trusts and other major healthcare providers. The team is widely respected across the market and is particularly known for its expertise in: • Obstetric and neonatal claims, • Complex, high-value brain injury litigation, • Maternity and patient safety matters The Role You will manage your own caseload of defendant clinical negligence matters from inception through to resolution, with the flexibility to work entirely remotely. Key responsibilities include: • Analysing evidence and conducting investigations, • Drafting detailed advice and reports, • Interviewing witnesses and preparing statements, • Instructing experts and Counsel, • Attending CMCs, hearings and conferences (remotely, with occasional attendance where required), • Negotiating settlements, • Preparing cases for trial and ADR You will also: • Mentor and support junior colleagues, • Assist on complex and high-value claims, • Build and maintain strong client relationships, • Deliver client training and presentations, • Contribute to thought leadership and publications, • Support business development initiatives, • Play a role in continuous improvement within the Health practice, • Have opportunities for client secondments About You This role will suit a solicitor who thrives in a flexible, remote-first environment and is confident managing defendant clinical negligence work independently. You will ideally demonstrate: • Experience handling clinical negligence claims (NHS Resolution or MDO exposure desirable), • Familiarity with the Early Notification Scheme and maternity claims, or a strong interest in specialising in this area, • The ability to work autonomously while remaining highly collaborative, • Strong understanding of client KPIs and reporting requirements, • A proactive, pragmatic and quality-driven approach, • Excellent organisational and communication skills, • Experience mentoring or supervising junior lawyers, • A consistent record of meeting billing and performance targets, • High standards of confidentiality and data security awareness Why Consider This Firm? This firm stands out not only for the quality of its work and reputation in the market, but for its genuine commitment to flexible working,making it one of the few top-tier firms where fully remote working is embedded, supported and sustainable. The benefits package is comprehensive and includes: • 25+ days annual leave, • Annual bonus scheme, • Birthday leave and Christmas shutdown, • Holiday buy/sell and carry over options, • Paid charity and pro bono days, • Optional private medical insurance, • Annual fitness allowance, • Pension and ISA savings schemes with independent financial advice, • Electric and hybrid vehicle scheme, • Health cash plan and Employee Assistance Programme, • Enhanced family leave policies, • Specialist reproductive health and wellbeing support, • Subsidised emergency and back-up care, • Life assurance and income protection, • Bespoke training and development programmes, • Financial support for home working equipment Interested? This is a rare opportunity to join one of the UK’s leading health litigation practices in a role that genuinely delivers on flexibility, career development and work-life balance, without sacrificing the quality, complexity or profile of the work. If you would like to explore this confidentially, including team structure, progression or salary expectations, I would be very happy to discuss. Please apply via the link or contact Rachael Atherton at G2 Legal Recruitment directly.

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Role: Health & Safety Director Location: London Salary: £100K - £110K Per Annum + Bonus + Car Allowance Client: Our client is one of the UK’s leading technical and energy services provider specialising in engineering, facilities management, and decarbonisation solutions. They deliver complex infrastructure, maintenance, and energy optimisation projects across public and private sectors, with strong expertise in critical environments and long-term sustainability programmes. Due to continued growth, they are now looking for a Health & Safety Director to join their team in London. Overview They are seeking an experienced and strategic Health, Safety & Security Director to lead and continuously enhance the organisation’s safety culture and performance. This is a critical leadership role responsible for shaping and delivering a best-in-class safety and security strategy across a complex, multi-site operation. The successful candidate will join the Senior Leadership Team, playing a key role in influencing business decisions, driving cultural change, and ensuring the highest standards of health, safety, and security are embedded across all activities. About the Organisation The organisation is recognised as a leader in safety excellence, having achieved a 99% score in its flagship “Changing Gear” safety campaign. This achievement reflects a deeply embedded culture of accountability, engagement, and continuous improvement. They are also proud recipients of back-to-back industry awards for safety performance and accident prevention, demonstrating our unwavering commitment to protecting our people, partners, and communities. Key Responsibilities Leadership and culture • Act as a senior leader and role model, championing health, safety and security at board level., • Lead, develop and inspire the health, safety and security team, • Build capability, encourage new thinking and create a high performing, forward looking function., • Works in collaboration with the wider group on shared initiatives and supporting the Group QSHE Director role, • Drive a strong, values led safety culture that prioritises engagement, learning and continuous improvement., • Influence and challenge at all levels throughout the business to think differently about health, safety and security., • Develop and lead cultural change initiatives that embed accountability, ownership and pride in doing things well., • Provide support and guidance to our Mental Health First Aiders community, • Embodies the values and Company’s culture, is dedicated to the employee safety first culture Strategy and change • Develop and deliver a clear, forward-looking health, safety and security strategy aligned to organisational objectives., • Identify opportunities for improvement and innovation, introducing new ideas, initiatives and ways of working., • Translate strategy into practical, impactful programmes that deliver real change on the ground., • Use insight, data and external best practice to shape priorities and influence decision making. Governance, risk and assurance • Provide assurance that health, safety and security risks are effectively identified, assessed, • Ensure appropriate governance, policies and frameworks are in place and fit for purpose. and managed., • Oversee incident management, learning and improvement processes, ensuring a just and transparent approach, • Act as a trusted adviser to the executive team and board on health, safety and security matters. Stakeholder engagement • Build strong relationships across the organisation to gain trust, credibility and buy in., • Engage with external stakeholders, regulators and partners as required., • Communicate clearly and persuasively, making health and safety relevant and meaningful to all audiences., • In coordination with the HR function identify initiatives to improve Health and Wellbeing for our workforce, • Build strong relationships with internal stakeholders, clients, regulators, and external partners Key Requirements • Proven experience in a senior safety leadership role within a complex operational environment, • Demonstrated ability to influence at executive level and drive cultural transformation, • Strong track record of delivering measurable improvements in safety performance, • In-depth knowledge of health, safety, and security regulations and frameworks, • Excellent leadership, communication, and stakeholder engagement skills, • Relevant professional qualifications (e.g., NEBOSH Diploma or equivalent)

Service Manager (Engineering Manager) - Heathrow Airport Location: Heathrow Airport Trinity Fire & Security are seeking an experienced Service or Engineering Manager to lead our Service Operations at Heathrow Airport. This is a critical leadership role where you’ll drive operational performance, foster string client relationships, and ensure our dedicated Heathrow service teams deliver Trinity’s high-quality standards. This role is ideal for an experienced people manager in the Aviation, FM or Fire & Security industry who thrives in a fast-paced environment and is passionate about service delivery, customer satisfaction, and operational excellence. What you’ll be doing As a Service / Engineering Manager at Trinity, you will have full accountability for all service-related operations. You’ll lead, support, and develop the engineering teams, ensuring efficient delivery, customer satisfaction, and financial performance. The key responsibilities are: • Drive operational performance, with a focus on delivering exceptional customer service, complaint maintenance, labour productivity, financial results, health & safety, and adherence to key KPIs., • Take ownership of all service escalations, ensuring swift and effective resolution., • Manager clients CAFM (Maximo) in real time., • Work cross-functionally with Trinity’s wider support teams to optimise engineer utilisation, compliance, and service outcomes., • Monitor, analyse, and respond to daily, weekly, and monthly KPI reports, ensuring continuous improvement and performance tracking. What we’re looking for At Trinity, we believe that great employees share key qualities: a vibrant energy, a positive ‘can do’ attitude, a commitment to excellence in customer service, and a strong sense of responsibility towards their work. We are seeking exceptional individuals who embody these traits and are passionate about making a difference. For this exciting opportunity, we are looking for candidates with: • · Meticulous management, Own the delivery of Service contracts, ensuring quality, compliance and client satisfaction., • · A commercial mindset, with strong experience in resource planning, and meeting operational targets., • · Customer-focused approach, committed to delivering exceptional service and building long-term client relationships., • · Excellent communication, problem-solving, and decision-making skills, with a proactive and collaborative approach to leadership. What Trinity Offers • Competitive base salary, • 23 days’ holiday, increasing with service, plus bank holidays., • Employee Discount Programme – savings across 800+ retailers., • Company vehicle or car allowance, • Pension via Royal London, Life Assurance, and Employee Assistance Programme., • Referral bonus of up to £2,000., • Ongoing training and career development opportunities. Security Vetting It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.

Chief Technology Officer About Excel London Excel London, part of the ADNEC Group, is one of Europe’s largest and most successful event venues, hosting over 400 events and welcoming around four million visitors annually from every corner of the globe. In 2024 we also welcomed the Business Design Centre (BDC) in Islington, London, an award‑winning exhibition and conference venue, giving us two iconic destinations at the heart of London’s events landscape. Celebrating our 25th anniversary year in 2025, Excel London has embarked on an exciting chapter - including the opening of London's largest entertainment district Immerse LDN, the launch of our new 25,000sqm expansion. and a brand refresh Including a new visual Identity and a new brand mission - To be the best event destination in the World. We know that's bold, but we believe strongly in delivering on that new mission, which is reflected in our £350million investment programme and is underpinned by our Brand Purpose #ConnectingLives. We recognise the role that every member of our team plays in our success and our plans for the future. We pride ourselves on placing our people at the heart of our business, with a positive culture that inspires, develops, recognises and rewards our team. Our EPIC values define how we work together and deliver for our customers, communities and each other every day: Excellence, Passion, Impact and Character. Purpose of the role As a full member of the Excel London Executive team, the Chief Technology Officer will play a pivotal role in shaping the organisation’s strategic direction and long‑term success. This is a senior leadership position with direct influence over corporate decision making, investment priorities and the evolution of Excel London and the Business Design Centre as world‑leading event destinations. This role spans two distinct but interconnected technology domains: (1) corporate and enterprise technology, including office systems, cyber security, data governance and internal digital tools; and (2) venue and customer‑facing technologies, including event‑time connectivity, smart‑venue systems, digital products and services for organisers, exhibitors and visitors. The CTO will balance these environments, ensuring both are modern, resilient and experience‑led. Reporting directly to the CEO, the CTO will advise the Executive on technology, digital innovation and data‑led opportunity, ensuring our technology agenda improves operations, supports commercial growth and enhances colleague and customer experience. Key responsibilities • Technology Strategy, Product Vision & Governance, • Set a clear group technology, data and digital product strategy linked to business priorities and experience goals., • Define a cohesive set of digital products and services that elevate organiser, exhibitor, visitor and colleague journeys., • Establish governance and investment discipline, ensuring platforms are modern, interoperable and high‑value, • Operational Excellence & Resilience, • Own performance and resilience of mission‑critical systems: large‑scale networks, Wi‑Fi, event connectivity, CCTV, access control, safety and building systems., • Lead technology strategy across both corporate IT environments and high‑footfall, live‑event venue systems, recognising the differing operational rhythms, risk profiles and customer expectations of each., • Deliver robust event‑time operations with zero‑compromise availability and rapid incident response., • Engineering Excellence: Strengthen expectations around modern engineering practices (DevOps, CI/CD, automated testing, platform engineering, architectural standards, delivery maturity, and technical governance), • Digital Transformation, Data & Emerging Technology, • Modernise legacy platforms, simplify architecture and drive cloud and API‑led adoption., • Build a scalable data platform to support insight, forecasting and decision‑making., • AI & Data Leadership: Responsibility for leading AI‑enabled innovation (predictive analytics, automation, smart‑venue technologies, data platform development, and commercial/value‑driven AI use cases)., • Champion co‑design with organisers and colleagues, embedding user‑centred design., • Customer & Colleague Experience, Innovation & Commercial Enablement, • Use technology innovation to improve customer experience and colleague productivity, from digital tools and workflows to event‑time services and support., • Identify and deliver technology‑enabled commercial opportunities (premium connectivity, digital services, data products, hybrid experiences)., • Influence organisers, suppliers and partners to align behind shared experience and operational goals., • Cyber Security, Compliance & Assurance, • Own cyber strategy and operational security across high‑profile environments., • Ensure GDPR, ISO 27001 and broader governance compliance., • Maintain safety, trust and resilience for VIP and major international events., • Leadership, Culture, and Supplier Management, • Build and lead a high‑performing, multidisciplinary team spanning infrastructure, digital, data and product., • Foster a modern engineering and delivery culture focused on quality, transparency and customer‑centred thinking., • Set a clear operating model for internal teams and suppliers. Core competencies Experience • Senior technology leadership experience (CTO / CIO / IT Director / CDTO or equivalent) in complex, operationally critical, high‑footfall or multi‑stakeholder environments., • Proven delivery of large‑scale digital and technology transformation, including cloud migration, modern architecture, system integration and data‑platform modernisation., • Experience leading digital product/platform development, including user co‑design and adoption at scale., • Deep expertise in cyber security, risk management, governance frameworks (e.g., GDPR, ISO 27001) and high‑availability operational systems., • Experience managing mission‑critical infrastructure (networks, Wi-Fi, access control, CCTV, building systems) in live environments., • Demonstrable commercial acumen: ownership of CAPEX/OPEX budgets, business‑case development, and technology‑enabled revenue or efficiency gains., • Experience working with Executive Boards: able to simplify complexity, frame strategic choices and influence investment decisions., • Experience working with suppliers, technology partners and diverse stakeholder groups (e.g., organisers, exhibitors, public bodies). Desirable • Exposure to smart buildings, IoT, automation or AI‑enabled operations., • Experience with CRM, venue management, ticketing or workflow platforms., • Experience shaping sustainable or green‑technology programmes. Qualifications • Degree in Computer Science, Engineering, Information Systems or a related technical field., • Postgraduate qualification desirable, such as an MBA, MSc in Technology Leadership, Data, Cyber Security, Systems Engineering, or equivalent senior‑leadership development., • Relevant professional certifications (desirable), e.g.:, • Cloud (AWS, Azure, GCP), • Architecture (TOGAF), • Cyber Security (CISSP, CISM, ISO 27001 Lead Implementer), • Evidence of continuous professional development in modern technology leadership, digital transformation, or data/AI disciplines.

Job title: Deputy Director, Project Delivery (SCS1) Organisation: Medicines and Healthcare products Regulatory Agency (MHRA) Role type: Permanent, full-time Location: London (Canary Wharf), 60% in the office Salary: £81,000-£117,800 Benefits: Employer pension contribution of 28.97% (Civil Service pension scheme) Allen Lane is proud to be supporting the Medicines and Healthcare products Regulatory Agency (MHRA) in their search for a permanent Deputy Director, Project Delivery. This is an SCS1 grade position, where you will lead the project delivery of a high-priority digital programme. Working closely with colleagues across the organisation from the Safety and Surveillance, Innovation and Compliance, and Healthcare, Quality & Access groups, you will use your expert regulatory knowledge and understanding of the healthcare system to ensure that what we deliver truly meets the needs of the organisation. Strong leadership, sound judgement, and the ability to build consensus across diverse stakeholder groups will be essential to your success. The MHRA enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The agency is made up of c.1600 staff working across two main centres and peripatetically across the UK and abroad. This role leads on the project delivery of a digitally enabled change programme designed to update and modernise all our regulatory processes, to ensure they are fit for purpose and efficient. The programme will use the best in class/emerging technologies to enable our highly skilled workforce to make prompt and risk proportionate decisions about the safety and efficacy of medicines and medical devices. The programme of work is part of our wider ambition to make the MHRA the regulator of choice internationally, bringing innovative medicines and medical devices (including AI) to UK patients first and supporting the growth and development of the UK Life Sciences industry. In order to demonstrate your ability to fulfil this role, applicants should be able to demonstrate experience with the following essential criteria within their application: • Understanding of project delivery governance including service assessments, spend controls, and accessibility, security and data protection requirements., • In-depth knowledge of the regulatory environment in which the Agency works with particular experience in complex data usage., • Literate in Digital, Data & Technology (DDaT) practices and capable of effectively engaging with technical staff, suppliers and stakeholders to define the best approach to service design and delivery of the roadmap(s)., • One or more of the following qualifications/accreditation: MSP Practitioner qualification; PRINCE2 Practitioner; Agile Project Management Practitioner; APM Chartered Project Professional; Major Projects Leadership Academy; Project Leadership Programme; Leading and Managing Project Workstreams; ILA associated qualifications are desirable. Applicants will also demonstrate the following Behaviours in their application: • Making Effective Decisions - Ability to build a consensus across a large and often diverse group of stakeholders and develop strategic relationships with internal and external suppliers managing risk to deliver successful programme outcomes on time and to budget., • Communicating and Influencing - Strong stakeholder management, ability to engage, influence and negotiate with senior stakeholders, building effective partnerships across technical, policy and operational areas to delivery programme outcomes successfully and safely. Further Behaviours and Strengths assessed at the interview stage include: • Leadership, • Seeing the Big Picture, • Motivator For full details on the role, organisation and personal specification, please review the candidate pack. In order to apply, applicants must submit the following by 17:00 on Tuesday 28th April to . • A CV (no more than 4 pages is advised)., • A statement of suitability (no longer than 1,250 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the criteria and Success Profiles in the person specification., • A completed Mandatory Diversity Monitoring Form – click here to complete. In addition to this brilliant and fulfilling role, the MHRA will provide you with excellent employee benefits, including eligibility to the Civil Service pension scheme (employer contribution of 28.97%). This role is be based at MHRA’s location in Canary Wharf, London. MHRA support flexible working, however for this role 60% time in the office is required. Existing civil servants on level transfer will retain their existing base salary. Candidates applying on promotion will have their substantive base salary increased by 10% or start on the minimum of the SCS1 scale of £81,000 per annum, whichever is greater. External candidates (i.e. new entrants to the Civil Service) will be appointed on the salary band minimum. Please note: LinkedIn Easy Apply does not constitute a formal application. To apply formally for this vacancy, please follow the above instructions regarding the provision of a CV, statement of suitability and completed Mandatory Diversity Form.

Material Controller Ealing 3-month Contract - Hybrid £222.19 per day - Umbrella ARM are delighted to be working with our client to help them recruit a Material Controller on a 3 month contract. The Role: • Responsible for ensuring compliance with statutory obligations, operational standards and safety and security risks., • Develop a de-expediting system to support stock optimisation., • Assist with continuous improvement agendas for materials and purchasing activities., • Deliver the end to end approach to Materials Management, • Develop an expediting system to ensure on time deliveries to meet business demands. Requirements: • Good communication and organisation skills, • Good knowledge of procurement and materials management systems including MRP/ERP, • Proficiency in the use of IT applications. eg. MS Office, Excel, • Knowledge of relevant health and safety legislation, guidance and good practice, • Previous experience working within transport industry

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role We are looking for a highly organised, proactive, and hands-on Office & Facilities Coordinator to take ownership of the day-to-day running of our London City Centre office. As the business continues to grow and transitions into a larger, standalone office space, this role will be central to ensuring the workplace operates efficiently, safely, and to a consistently high standard. You will act as the go-to person for all office-related matters, providing essential on-site support to employees while managing facilities, suppliers, and operational processes. This is an ideal opportunity for someone who thrives in a dynamic environment, enjoys taking ownership, and takes pride in creating a well-functioning and welcoming workplace. This is a unique opportunity to take ownership of a growing office environment and play a key role in shaping how the workplace operates. The position offers autonomy, variety, and the chance to make a tangible impact on the day-to-day experience of the team. Please note: This is a part-time, permanent position based on-site working 3 days per week, Monday, Tuesday & Thursday from our London City Centre office. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 29th April 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Office & Facilities Management • Take full ownership of the day-to-day management of the London office, • Ensure the office environment is well-maintained, organised, and fully operational, • Coordinate all building-related matters including maintenance, repairs, and landlord communication, • Manage relationships with external vendors, contractors, and service providers, • Coordinate cleaning, maintenance, security, and other key services, • Oversee deliveries, post handling, and access management, • Maintain office supplies, equipment, and inventory levels, • Organise workspace layouts, desk allocation, and storage solutions, • Ensure meeting rooms and communal areas are presentable and functional, • Support and maintain Health & Safety standards across the office, • Ensure documentation, policies, and compliance requirements are up to date, • Conduct regular checks and risk assessments where required, • Coordinate desk setup, equipment, and access for new starters, • Support onboarding processes and office inductions, • Provide day-to-day support to employees, responding to queries and resolving issues quickly, • Act as a reliable on-site point of contact for the wider team What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Long service award, • Employer pension scheme, • Employee Assistance Programme About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Previous experience in an office coordination, facilities, or workplace management role, • Strong organisational skills with the ability to manage multiple priorities, • A proactive, solutions-focused mindset with a hands-on approach, • Excellent communication and interpersonal skills, • Ability to work independently and take ownership of responsibilities, • High attention to detail and a commitment to maintaining standards, • Comfortable working in a growing, fast-paced environment Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 29th April 2026. Please note that CVs submitted without a covering letter will not be considered. Please note: This is a part-time, permanent position based on-site working 3 days per week, Monday, Tuesday & Thursday from our London City Centre office.

About ML Projects ML Projects is a London-based architectural project management practice specialising exclusively in high-end luxury retail fit-outs for prestigious brands across the UK and Europe. We manage the complete journey through to store opening, delivering exceptional retail spaces through expert coordination of design development, regulatory approvals, construction delivery, and seamless client handovers. Founded on principles of professional integrity and teamwork, we take pride in bringing our clients' creative visions to life through exceptional project management and execution. Our inclusive culture fosters an environment where professionals can thrive and develop their skills as part of close-knit project teams working on flagship stores, shopping malls, boutiques, and innovative retail concepts. The Role Sitting within the ML Projects design team and reporting to the Design Lead / Senior Members of the Design Team, you will primarily produce technical drawing packages in Revit, support the coordination of consultant information, and assist with statutory approval submissions. You will work across multiple projects at varying RIBA stages, typically from Stage 3 through to Stage 5, and will be expected to develop your understanding of retail construction delivery over time. This role suits someone who is proactive, organised, and genuinely interested in the commercial and technical side of architecture — not just the design. Key Responsibilities Drawing Production & Technical Design • With guidance produce high-standard, construction-level drawing packages in Revit, including plans, sections, elevations, and details, based on the design intent provided by the Project Architect or PM, • Model architectural elements accurately from existing templates, briefs, and consultant information, • Develop and maintain drawing registers, ensuring documents are accurately named, issued, and filed in accordance with MLProjects' document control protocols, • Support the preparation of tender and contract drawing packages, • Assist in the preparation of Building Regulations submissions, coordinating architectural drawings with consultant packages (MEP, structural, fire), • Support Licence to Alter applications, including drawing preparation and schedule of works documentation, • Help compile landlord approval packages and ensure drawings meet the requirements set by the relevant authority or freeholder, • Coordinate with the project architect and PM to ensure design information is complete, current, and aligned across all disciplines, • Assist with BIM coordination and clash detection between architectural and consultant models, • Maintain awareness of project constraints including client budget, construction programme, landlord requirements, and brand standards, reflecting these in your design decisions, • Attend site visits with the project architect or PM, developing your understanding of construction sequencing and site conditions, • Build confidence in leading site conversations over time, with appropriate support and mentoring, • Develop a working understanding of contractor programmes, learning to identify sequencing risks or unrealistic timelines, • Develop knowledge of key suppliers and materials used in luxury retail fit-outs, including lighting hardware, security, and finishes, • Maintain accurate and organised project files, ensuring all correspondence, drawings, and reports are properly stored and accessible, • Assist in keeping external stakeholders — including contractors and consultants — informed of drawing status and design updates in a timely manner, • Part II qualification (MArch or equivalent) from an ARB/RIBA-recognised school of architecture, • Proficient in Revit — this is our primary production tool and non-negotiable, • Experience producing construction drawing packages, either through academic work, Part I placement, or post-Part II employment, • Organised, reliable, and able to manage your own workload across multiple concurrent projects, • A genuine interest in the commercial and retail architecture sector, • Previous experience in a retail, hospitality, or commercial fit-out practice (either employed or placement), • Familiarity with UK Building Regulations and statutory approval processes, • Experience with BIM coordination and consultant drawing integration, • Knowledge of CDM 2015, even at a foundational level, • Exposure to site and construction phases Skills & Competencies Technical Revit proficiency to a production standard; ability to read and coordinate across architectural, MEP, and structural drawings; working knowledge of UK Building Regulations as they apply to retail; understanding of luxury retail finishes, materials, and installation methods. Design in Context You make considered design decisions that balance aesthetic intent with commercial reality — keeping proposals deliverable within budget, achievable within programme, and aligned with brand standards and project constraints. Communication Clear, professional written communication. Proactive in keeping the project team and external parties informed. Organised in the way you manage information and correspondence. Demeanour Maintains a calm and professional approach under pressure, responding to new information and challenges in a measured and considered way. Collaboration Works openly and constructively with the design team, project managers, and external consultants. Takes direction well and asks the right questions at the right time. What We Offer • A genuine opportunity to grow within a specialist, fast-scaling business., • Direct exposure to live projects with prestigious international brands from day one, • Mentoring from experienced Senior Architects., • A structured development pathway toward the Part III qualification and beyond, • A collaborative, inclusive team culture with a flat management structure, • Competitive salary commensurate with experience, • London-based office with project travel across the UK and Europe ML Projects is an equal opportunities employer. We welcome applications from candidates of all backgrounds and are committed to building an inclusive team.

The Role: Hotel Manager The Location: South Place Hotel, 3 South Place, Moorgate, London, EC2M 2AF The Salary: Competitive Salary Why work for us: Our industry leading benefits have you covered! • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terrence Conran in 1991. Our portfolio includes the most iconic restaurants in modern history, homed in London, Birmingham, Manchester and New York. Every brand in the collection has its own heritage, distinctive character, offering and ambience. By striving for excellence through investing in our people, we drive a passion to deliver outstanding guest experiences. A bit about what you will be doing: The Hotel Manager is responsible for the day-to-day operational leadership of the hotel, ensuring high service standards, effective cost control and a positive team culture. Working closely with the Financial Controller, the Hotel Manager ensures the hotel delivers against budget while maintaining strong guest satisfaction and operational consistency. This role is hands-on, visible and performance focused. Key Responsibilities: Operational Leadership • Oversee the daily operation of the hotel across all departments including Front Office, Housekeeping, Food & Beverage and Maintenance, ensuring seamless collaboration between teams and consistent delivery of service standards., • Ensure operational procedures and brand standards are consistently implemented and adhered to across all areas of the hotel., • Lead daily morning briefings to review business levels, VIP arrivals, operational priorities and service delivery plans., • Maintain a visible leadership presence across the property, particularly during peak trading periods, supporting teams and ensuring service delivery aligns with brand expectations., • Work closely with departmental managers to ensure effective rota planning and staffing levels aligned with occupancy, event schedules and forecasted business demand., • Monitor operational performance indicators including occupancy, service delivery standards, room readiness and departmental productivity., • Managing Maintenance and Housekeeping team schedules to ensure that reactive issues are dealt with efficiently and that a rotational approach maintains the building and rooms to a five-star standard., • Identify operational inefficiencies or service gaps and implement improvements to enhance guest experience and team productivity., • Ensure clear communication between hotel departments and other areas of the wider business where relevant. Guest Experience • Take overall responsibility for the delivery of exceptional guest experiences throughout the hotel, ensuring every guest interaction reflects the standards of The Evolv Collection., • Monitor guest feedback through review platforms and internal feedback channels identify trends and improvement opportunities., • Handle complex guest complaints and service recovery situations, ensuring swift resolution and appropriate follow-up., • Ensure VIP and returning guests are recognised and provided with personalised service experiences., • Work closely with the Bluebird Club membership managers to support the growth of membership, enhance member engagement and ensure members receive a consistently high level of service and recognition when visiting the hotel., • Encourage teams to create memorable guest moments that strengthen loyalty and differentiate the guest experience., • Support teams in developing a culture where service excellence and guest satisfaction are consistently prioritised., • Working with the Hotel Concierge, you will introduce guests to the full scope of services available during their experience along with dining opportunities within the Evolv Collection. Financial & Cost Control • Work in partnership with the Financial Controller to support delivery of the hotel’s financial targets and operational budget., • Monitor payroll hours across departments to ensure labour costs remain aligned with occupancy levels and business demand., • Review departmental cost performance and identify opportunities to improve efficiency without compromising service standards., • Monitor revenue performance across Rooms and Food & Beverage operations, supporting initiatives to drive additional revenue opportunities., • Review weekly trading performance reports including revenue, payroll and cost metrics., • Support the Financial Controller with forecasting, budget preparation and reforecasting processes by providing operational insights and performance data., • Ensure departmental managers understand and manage their cost responsibilities, supporting them in maintaining strong financial discipline., • Promote a culture of cost awareness across the team, ensuring resources are used effectively and responsibly. Team Leadership • Lead and develop Heads of Department, providing clear direction, support and accountability for operational performance., • Build strong working relationships across departments to encourage collaboration and shared responsibility for the guest experience., • Support recruitment activities including interviewing, selection and onboarding of key operational roles., • Provide coaching and support to managers to strengthen leadership capability across the hotel., • Address employee relations matters including performance concerns, absence management and disciplinary issues in line with company policies., • Work closely with the People team to ensure compliance with HR policies and promote a positive working environment., • Support initiatives that enhance employee engagement, team morale and staff retention., • Foster a culture aligned with the company’s TRIP values, encouraging teams to take pride in their work and the guest experience they deliver. Compliance & Standards • Work with the Head of Safety to ensure the hotel operates in full compliance with health and safety legislation and company policies., • Oversee the implementation and monitoring of risk assessments, safety procedures and incident reporting processes., • Ensure statutory compliance requirements are met, including fire safety, licensing, food safety and security procedures where applicable., • Conduct regular operational and safety inspections across guest rooms, public areas and back-of-house spaces., • Maintain brand standards across all areas of the property, ensuring presentation, cleanliness and maintenance meet company expectations., • Work closely with the Maintenance team to ensure preventative maintenance programmes are implemented and property issues are resolved promptly., • Ensure the hotel remains audit-ready, with accurate documentation and operational records maintained where required., • Promote a culture of accountability and safety awareness across all departments. If you are interested in discussing the Hotel Manager role further, please send us your CV without delay! At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. About Jumeirah Lowndes Jumeirah Lowndes is a boutique hotel located in Belgravia, one of London’s most exclusive neighbourhoods. The contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including the health club and spa. About the Job An opportunity has arisen for a Security Officer to join us at Jumeirah Lowndes. The main duties and responsibilities of this role are: • Conduct regular foot patrols to maintain a visible security presence., • Monitor CCTV systems and report any unusual or suspicious activities., • Control access to designated areas, ensuring compliance with identification and verification protocols., • Assist in key distribution and maintain accountability for key management., • Respond swiftly and effectively to emergencies, following company procedures and liaising with emergency services when required., • Provide support in fire, life, and safety matters, escalating concerns to the appropriate team leaders. About You We’re looking for a dependable and observant individual with a proactive approach to security and service. The ideal candidate will have • A minimum of 1 year’s experience in a security or service-oriented role., • Higher secondary education as a minimum qualification., • Working knowledge of Microsoft Office (Intermediate level)., • Strong interpersonal skills, sound judgment, and a keen eye for detail., • The ability to remain calm and act decisively in high-pressure situations. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle. RH is seeking a dedicated and service-focused Waiter to deliver an elevated dining experience that reflects the highest standards of hospitality. The ideal candidate is passionate about creating remarkable guest experiences through intention, consistency and an unwavering attention to detail. As a Server, you will play a vital role in shaping memorable moments for our guests, guiding each step of their dining journey with a genuine desire to serve, while continuing to grow your own professional expertise. YOUR RESPONSIBILITIES • Create a warm and inviting environment by providing First Class Service that reflects RH’s standards of hospitality, • Guide each phase of the guest dining experience with confidence and care, offering knowledgeable recommendations and anticipating guest needs, • Process all guest payments efficiently and in accordance with safety, compliance and security procedures, • Uphold the highest levels of quality and presentation throughout the dining room, including table maintenance, curation and overall cleanliness, • Serve as a brand ambassador by engaging warmly with guests, modeling a polished personal presentation, and maintaining expertise knowledge of RH’s menu offerings, • Champion a team-first mindset, demonstrating “Full Hands In, Full Hands Out” by supporting your team and ensuring the dining room remains refined and prepared at all times OUR REQUIREMENTS • 3+ of experience in a high-volume, full-service restaurant environment, • Proficiency in English is preferred, due to the international nature of our business and the need to communicate with global teams, • Candidates must have legal authorization to work in the country in which they are applying at the time of application, • Must meet the minimum legal age required to serve alcohol, work certain shifts, and/or perform the full scope of kitchen responsibilities, in accordance with local labor and safety regulations, • Flexibility to work weekends, holidays, and variable shifts as needed PHYSICAL REQUIREMENTS • Frequently moving and lifting items up to 25 kg using appropriate techniques and equipment, • Work standing and walking for extended periods of time, • Commitment to proper safety and sanitation practices in a commercial kitchen environment

ABOUT US: ABBA Voyage is a concert like no other, blending cutting-edge technology, spectacular lighting and some of the most beloved songs ever written. Since the custom-built arena opened in May 2022, the show has been astounding and delighting thousands of visitors from across the world. But as we continue to build on the success of the London show and with rapidly expanding growth plans, the journey is only getting started. We are looking for talented and passionate individuals to join our already world-class team. This is a rare opportunity to be part of something truly iconic and really make your mark. If you’d like to take your career to the next level, we’d love to hear from you! See what audiences have been saying about the show here! ROLE OVERVIEW: This role forms part of the leadership team within the Visitor Operations department. The post holder will take the lead on all aspects of our industry leading customer service ethos which is delivered through the Customer Experience Managers and Visitor Services Team Leaders. The post holder will have a passion for audiences alongside experience in the field of customer service based in a theatre, music venue, leisure environment or similar. The ABBA Arena welcomes 3,000 customers per show and this role will work with the Head of Visitor Operations to ensure that they are kept safe throughout their visit but as importantly have an opening night experience every visit. The post holder will, alongside the Head of Visitor Operations, role model the ABBA Voyage values and goals. They will also cultivate through training and coaching, other teams’ understanding of the organisational approach to customer service and crisis management. Working alongside the Security Operations Manager they will ensure all special visits and visitors are welcomed in accordance with their needs. KEY ROLES AND RESPONSIBILITIES: Please note that these points are only an outline of your main role and responsibilities and that there will be additional day to day duties expected of you to ensure the smooth and effective running of your department and the show. • This role requires an eye for detail and strong ability to lead teams to always deliver industry leading customer service. Ensuring that we develop and deliver improvements in our customer service operation by being curious and inquisitive and encourage the same curiosity in your teams. Using post show survey data, online reviews and other information to maintain an understanding of visitor sentiment that will inform our customer service strategy. We will use this to build training requirements and goal setting., • This role will be part of the Silver Commander roster. This role becomes the Senior Manager on site and will take the lead during any emergency or serious customer incident. They also will understand the Premises licence to ensure complete adherence., • Act as the role model for our ABBA Voyage values ensuring that your teams do the same., • Identify, develop, and deliver training and coaching for your direct line reports, wider teams, and contractors., • Ensure all departmental risk assessments are up to date and fit for purpose and any incident reports are completed, reviewed, and documented in a satisfactory way., • Responsible for ensuring all Standard Operational Procedures, customer service plans and other guidelines are up to date, relevant and trained to., • Ensure all repeated tasks, such as uniform provision, rosters, signage refresh, daily & weekly reporting, and finance management is undertaken within the department. Also support other teams by delivering reports, information and statistics as needed., • Take the lead on delivering a roster and roster pattern for all levels of the Visitor Operations team that supports the needs of the business and team members., • Work in partnership with the People team to upskill line managers to confidently deal with employment relationship issues or disciplinary matters., • Have or develop an understanding of rostering software (Employment Hero) and Incident Management logging (currently Mobaro Park). Leading teams to deliver best practice in these systems., • Where our visitors raise a comment or complaint post show, work alongside our Box Office team to ensure a suitable investigation and response. There should be a program of regular reviews of our responses to ensure that they are timely, accurate and ensure where possible there is a positive outcome., • Confident with conflict resolution and support teams to ensure our customers feel heard and where needed have their complaints resolved. Working alongside the Security Operations Manager review all customer complaints, ejections, and incidents to ensure a feedback loop of improvement is maintained for everyone in the team., • Lead the team in all aspects of Accessibility. Working with other departments, such as Box Office to help shape our Accessibility offers, define any training needs and ensure that our venue becomes industry leading in this field., • Ensure that you and the wider team benchmark with other venues to ensure ABBA Voyage customer service and team leadership is the best in sector and where suitable share this knowledge. The ABBA arena should be the industry leader when others talk about customer service., • The post holder should expect the demands on this role to grow with new requirements from legislation changes and changes to operations, as such the post holder should be flexible in their approach to work and be able to manage change. ABOUT YOU: • An engaging, experienced and confident leader with the drive, enthusiasm, and knowledge to contribute effectively to the ongoing delivery of our Customer Service strategy, continually striving to deliver industry leading customer service every day., • Have a passion for training, mentoring, and developing teams, valuing our differences, and celebrating our achievements together., • You will have extensive experience with Excel and other office products as well as an aptitude to learning computer-based systems., • You will have a great project management approach to on-going work, ensuring the task lists are maintained for the department and ensure continued delivery of projects., • You will be a fantastic communicator, inspiring your direct reports and the wider front facing teams to deliver industry leading customer service at every performance. Ensuring that every customer has an opening night experience., • You have a confident, outgoing, personable approach and thrive on working in a busy high-profile environment., • Knowledge and experience of best practice when working with anyone with access or additional requirements, with the confidence to embed Equity, Diversity, and Inclusion at the heart of all we do., • You will be skilled in connecting with people at all levels of the organisation and with a wide range of audiences, you will have a collaborative approach, adept at influencing and managing stakeholder relationships and have the confidence to resolve any staff or customer service issues within agreed parameters., • Experienced in emergency management, confident in your decision making and able to lead and coach on this subject., • A strong understanding of health and safety in public-facing environments, experience of working with local authorities or safety groups would be beneficial, • Take a proactive solution focused approach to problem-solving. WHAT’S IN IT FOR YOU: • The opportunity to be part of a revolutionary concert, • Competitive salary and bonus scheme, • 6% matching pension contributions, • 10 complimentary tickets to the show every year and discounted tickets and Oceanbird Lounge access, • Health Care Cash Plan, EAP, and retail discounts HOW TO APPLY: Please send an up-to-date CV and a short cover letter to DIVERSITY AND INCLUSION STATEMENT Here at ABBA Voyage, we strive to be a business where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented. ABBA Voyage welcomes applications from all sections of society. We are committed to equal employment opportunities regardless of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. If you have a disability or additional needs that require accommodation, please do not hesitate to let us know at the point of application. BE YOUR BEST STATEMENT We want everyone to make the most of the opportunity to shine and showcase their talents, so we are happy to make adjustments in the recruitment process so you can be your best! Please don’t hesitate in discussing any specific requirements with us, or if you would feel more comfortable, you can email us confidentially at to let us know how we can support you.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job: An opportunity has arisen for a Day Luggage Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To tidy the luggage area and Concierge desk as required., • To man the Telephone main switchboard as and when required., • To ensure all requests are the Concierge desk are handled in a professional and courteous manner., • To assist in the Security of the hotel by reporting any suspicious persons or happenings., • To ensure a proper handover is prepared for the morning shift., • To deliver extra beds, turndown beds and clean rooms as requested by your line manager., • To park cars safely when required and issue correct dockets with all details provided as blank filled in., • To prepare the Banqueting Boards and assist in directing guests to functions., • Is fully aware of his/ her work schedule and ensures adequate notice is given with circumstances when he/ she is prevented from adhering to the schedule., • Reports any incidents, complaints, suspicious persons or safety hazards immediately. About you: The ideal candidate for this position will have the following experience and qualifications: • Must have UK driving license., • Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment., • Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism., • Familiarity with luggage handling procedures, including proper lifting techniques and care for guests' belongings, to maintain the hotel's high standards of service., • Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment, while maintaining attention to detail and upholding the hotel's brand reputation. About the Benefits: Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. Benefits include - • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with one of London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Shift Engineer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To have a full knowledge of the company’s procedures and policies and to adhere to them., • Check that all mechanical and electrical systems and tools are working and in good repair at all times., • Respond to and rectify emergency maintenance faults raised on the maintenance reporting platforms or software, prioritising those which impact Health & Safety, guests or guest service in the first instance; ensuring response times are met and are followed up with the guest once complete., • Updating the maintenance reporting platform whilst on duty adhering to the system use procedures., • Undertake regular daily patrols of the hotel front and back of house to carry out maintenance spotting in order to identify any corrective repair works that need to be carried out; for example, the replacement of light bulbs within public areas., • Reporting any fire life safety matters immediately to your manager/s or in their absence the security or duty manager. About you: The ideal candidate for this position will have the following experience and qualifications: • Electrical or Mechanical UK trade qualification., • Experience and luxury hospitality environment., • Strong analytical and problem-solving skills to address complex engineering issues promptly and effectively, minimizing downtime and ensuring uninterrupted hotel operations., • In-depth understanding of local and industry-specific regulations and compliance standards related to building codes, safety protocols, and environmental regulations, ensuring the hotel meets all legal requirements., • Excellent communication skills, both written and verbal, to liaise with team members, other hotel departments, and external contractors. Ability to convey technical information in a clear and concise manner. About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Founded in 1865, and established by Royal Charter, the Royal Alfred is a much respected and widely known Maritime Charity based in Surrey providing a Nursing Care Home and affordable Housing for former seafarers and their dependents. Due to the impending retirement of the current Chief Executive Officer, they are seeking a dynamic individual to take on this exciting opportunity to build upon recent achievements and to meet the challenge of maintaining a first-class service to the Society's beneficiaries. £55000-£60000 + bens Surrey - Hybrid We are seeking an experienced Business Manager to lead and continuously improve non‑clinical services across the whole site. You will work closely with and in support of, the Deputy Clinical Manager and report to the Registered Home Manager. Your purpose is to ensure the estate and all support functions are safe, efficient and welcoming for residents, tenants, visitors and staff. Other duties will include; ● Leadership of non‑clinical service delivery including domestic and laundry services, estates and maintenance of buildings and grounds, transport, security and porterage. ● Manage suppliers and contracts against service levels and value for money, including services commonly delivered off-site (e.g. HR support, payroll, IT support). ● Oversight of the housing scheme to ensure effective, compassionate and compliant management for tenants. ● Day to day health and safety management, including risk assessments, action planning and compliance with food safety requirements. ● Budget ownership for Home, Housing and Estate, with effective in‑year control and reporting. ● Line management of allocated staff, including recruitment support, rota planning, supervision and appraisal, attendance and performance management, and staff development. Who are we looking for? Potential candidates for this pivotal role will ideally have proven experience leading multi-function support operations in care, housing, health or similarly regulated settings. You will be able to demonstrate strong budgetary control, planning and organisational skills, with confidence using administrative and IT systems. You will be a motivating and positive leader, with a calm approach, able to develop teams, always with a focus on health and safety and risk management. This is a truly collaborative environment, that is always balancing operational priorities alongside the needs of our residents and tenants The chosen candidate will require DBS certification for work with vulnerable adults. The closing date for applications will be Monday 18th May. Any direct applicants will be forwarded to our retained consultant, Simon Bell at Adjacency Executive.

About Jumeirah & the Hotel: Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job: An opportunity has arisen for a Security Officer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Ensure guest safety by monitoring entrances, exits, and public areas for unauthorized access or suspicious activities., • Conduct regular patrols of hotel grounds, guest floors, and back-of-house areas to maintain a secure environment., • Manage access control by verifying the identity of visitors, vendors, and contractors entering the hotel premises., • Respond promptly to alarms, emergencies, or disturbances, coordinating with hotel management and emergency services as needed., • Assist with lost and found procedures, ensuring the secure handling and storage of guest belongings., • Handle guest inquiries related to security, providing reassurance and assistance as needed. About you The ideal candidate for this position will have the following experience and qualifications: • Hotel security officer experience, • SIA Licenced, • Certified Security training, • Police/Military background, • Excellent level of English read, write and spoken About You: Successful candidates will have the following skills: • Software competencies – Microsoft Office programs (Intermediate)., • Knowledge of fire-fighting equipment and CCTV equipment., • First aid and CPR training, • Interpersonal skills, • Communications skills About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

At Dalkia Engineering, safety is not just a priority — it’s a core value. We operate in complex, high‑risk environments, where getting health, safety and security right is fundamental to everything we do. This role is based in London however we are happy for the right candidate to be in close proximity to one of our other hubs, Birmingham, Nottingham or Bolton. The Health, Safety and Security function at Dalkia supports the safe delivery of mechanical and electrical engineering services across complex, high-risk environments, including healthcare and defence. The team provides strategic and operational H&S leadership, ensuring compliance with legal and company standards while promoting a strong, people-first safety culture. Working closely with operational leaders, the function drives continuous improvement in safety performance, embeds risk management into everyday activities, and builds strong relationships with employees, contractors, and clients. Through proactive leadership and initiatives such as Changing Gear, the function has helped deliver an excellent safety record, including an outstanding LTIR of 0.05 in 2025. The Health, Safety and Security Director will provide strategic leadership and direction for health, safety and security across the organisation. This role is central to shaping a positive, proactive culture where safety and wellbeing are integral to how we operate, make decisions and deliver outcomes About you You are a credible, values‑driven senior leader with a passion for creating safer, healthier and more secure working environments. You bring a strong track record of influencing at board level and driving meaningful cultural change across complex, multi‑site organisations. You are equally comfortable setting strategy and ensuring practical delivery, with the confidence to challenge constructively and bring others with you. Resilient and adaptable, you thrive in dynamic environments and are able to balance strategic vision with operational realities. You will bring: • Proven senior leadership experience in health, safety, security or a related risk discipline., • Experience operating in a board‑facing role within a large, complex or multi‑site organisation., • A strong track record of driving health and safety cultural change and continuous improvement., • Excellent communication and influencing skills, with the credibility to work across all levels of the business., • Experience leading large, cross‑company health, safety and wellbeing programmes across functional boundaries., • A forward‑thinking mindset, with a track record of innovation and thought leadership., • The ability to lead, develop and inspire high‑performing teams. Essential: • Experience within sectors such as main contracting, industrial/manufacturing, consultancy or the public sector

Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation ALTEN Ltd is looking for a Senior Project Manager to join our IT Business in London, UK - hybrid set up, mix of office/client site/remote. The position to be considered for a solution of the group (Methods) The role: Within the Technical Direction, the Senior Project Manager will manage a team of engineers responsible for the execution and delivery of packages of work ranging from single resources in Time and Materials to large (teams of 50+ consultants) outcomes-based scopes of work. This includes responsibility for ensuring project activities are undertaken in accordance with the agreed quality, cost and delivery thresholds, and that they comply with customer requirements. Main Duties and responsibilities: Customer Management • Acts as the primary point of contact for the customer at work‑package level, • Prepares and leads Project Review, Technical Review, and other required customer meetings under delegation from the Project Director, • Ensures clear, effective communication with customers and internal stakeholders Team management • Proactively monitors progress, workload, and resource utilisation. Leads recovery plans where needed., • Contributes to team selection and validates resource adequacy (where delegated), • Identifies resource needs and collaborates with the Project Director to ensure appropriate capability and capacity, • Integrates new team members and ensures skills, training, and capability align with project needs, • Maintains an up‑to‑date skills matrix and training catalogue with relevant Competency Centres, • Contributes to career management process for consultants via the Competency Centres Project/Delivery Management • Delivers the work package in line with the ALTEN Delivery Framework, • Manages resources, performance, risks, issues, and service continuity, • Owns financial performance, including cost control, change management, billing accuracy, and performance tracking, • Ensures delivery meets schedule, quality, cost, and social value expectations (where applicable), • Maintains accurate project documentation, case studies, KPIs, and delivery evidence, • Identifies improvement opportunities and ensures timely escalation of issues, • Delegates tasks appropriately while retaining accountability for critical outcomes Internal • Reports delivery progress, forecasts, and project performance metrics, • Supports internal governance and monthly project reviews, • Ensures health, safety, security, and compliance requirements are understood and applied, • Identifies infrastructure, tooling, and working environment needs Note: Other duties may be assigned from time to time Experience required: • Bachelor's or master's degree in Engineering, • 6+ years of experience as Technical Lead, Project Manager, Delivery Manager or integrated project Leadin a relevant industry, • Technical Project Management background: estimation, project planning, risk management, and budget management, • Must have knowledge of IT in Public sector, • Demonstrable experience in coaching and leading teams globally, and managing autonomously relevant projects, being impactful in client meetings, • Experience working independently, being result oriented, having an entrepreneurial mindset, and strong communication and interpersonal skills in stakeholder management and natural leadership Any doubts? Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. We're inviting candidates with 6-13years of relevant experience to apply for this role. Please see our other openings for roles requiring 0-6 years and 13+ years experience.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Electronic Patient Record Consultant Location: United Kingdom Are you passionate about delivering digital healthcare solutions and supporting NHS Trusts through large‑scale Electronic Patient Record (EPR) implementations? We have a great opportunity for you - Electronic Patient Record Consultant! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Be part of an exciting and collaborative environment delivering impactful digital change., • Work at the forefront of digital healthcare and emerging health‑tech solutions., • Build strong relationships with a wide range of clinical, operational, and technical stakeholders. The Role As an Electronic Patient Record (EPR) Consultant, you will lead and support the design, build, and delivery of EPR systems within NHS Trusts across the UK. You will bring strong experience implementing large‑scale EPR platforms such as Cerner Millennium, Nervecentre, InterSystems, or equivalent systems. You will play a key role in aligning technology with clinical workflows, enabling interoperability, and ensuring compliance with NHS standards. This role provides the opportunity to influence how clinical teams access and use information, improving patient outcomes and hospital efficiency. Key responsibilities: • Drive the design, development, implementation, integration, and support of EPR systems to improve patient care and operational efficiency., • Lead technical aspects of EPR go‑lives, including data migration from multiple legacy systems., • Ensure compliance with NHS service standards and frameworks, including DTAC, DSPT, cyber security, clinical safety, and accessibility requirements., • Lead EPR implementation activities, including defining implementation plans, sequencing module rollouts, user engagement, and system adoption., • Guide NHS stakeholders through benefits realisation and change‑management processes., • Ensure seamless integration with existing platforms such as PAS, NHS App, EDMS, LIMS, and PACS., • Analyse and map patient pathways and hospital operational workflows to support safe and effective care delivery, leveraging interoperability standards such as FHIR and HL7., • Provide time‑bound change‑management support for existing systems and new programmes., • Support and mentor team members by offering advice, guidance, and functional support where required. Your Profile Essential skills/knowledge/experience: • Extensive experience designing and delivering EPR systems within UK Public Sector Healthcare Trusts., • Proven experience working with enterprise EPR platforms such as Cerner Millennium, Nervecentre, InterSystems, or equivalent solutions., • Strong understanding of patient pathways, clinical processes, and hospital operational workflows., • Knowledge of Public Sector Healthcare integration and interoperability standards, including FHIR and HL7., • Experience supporting compliance with DSPT, and DTAC requirements., • Strong analytical and problem‑solving skills., • Experience engaging with multiple stakeholders and developing EPR implementation plans., • Demonstrable ability to translate clinical and operational requirements into technical delivery., • Resilience and adaptability within complex programme environments., • Experience working within recognised programme or delivery management frameworks., • Evidence of continuous professional development., • Strong organisational skills with the ability to plan and prioritise workloads., • Proficiency in standard tooling such as Microsoft Office, Outlook, Project, and Visio (or equivalent)., • Proven ability to act with integrity and maintain confidentiality while building trusted professional relationships. Desirable skills/knowledge/experience: • Experience supporting large‑scale digital transformation programmes within acute, community, or specialist Public Health Sector Trusts.

Head of Delivery | Fire Protection & Suppression | UK Wide Package: up to £175,000 + Executive Benefits this is a construction related role. Applicants from otuside of this industry will not be considered Are you a heavy-hitting delivery leader who still has the "engine" to drive growth? We are seeking a Head of Delivery for a leading national player in the fire protection and life safety space. This is a high-impact role for a commercially sharp, energetic professional who can balance high-level strategic oversight with the humility to align with a dedicated, values-driven ownership group. The Opportunity This isn't just a "business as usual" management role. You will be taking the helm of the entire delivery function for a business experiencing significant momentum. You will oversee a national team - including Projects Directors, PMs, and site operatives - ensuring that exceptional quality and customer experience remain at the heart of every installation. They are looking for someone dynamic. If you are "set in your ways," this isn't for you. They want a leader who is flexible, eager to learn the nuances of their unique business model, and capable of pivoting strategies to meet the demands of a fast-scaling environment. The Role: Strategic & Operational Excellence As the Head of Delivery, you will be responsible for: • Strategic Roadmap: Defining and executing the overarching project delivery strategy to support continued business growth., • Commercial Prowess: Taking full ownership of project profitability, managing complex P&Ls, and maintaining a laser focus on profit margins., • Leadership & Mentorship: Inspiring and coaching a multi-tiered team, from Projects Directors down to site operatives, to build a deep bench of management talent., • Client & Risk Management: Acting as the senior face to key clients and managing high-level risks across financial, safety, and legal/contractual aspects (JCT, NEC, etc.)., • Supply Chain Evolution: Overseeing strategic relationships with subcontractors and external stakeholders to ensure seamless national delivery. Who You Are • The Profile: You are likely a Senior Operations Director or Head of Projects currently, perhaps looking for that £175k ceiling. They are also very interested in "rising stars" currently in the £130k–£140k bracket who are ready to step up into a heavy-hitting role., • Sector Expertise: Extensive experience within fire and security systems or complex MEP installation projects is essential., • Commercial Grit: You have a tangible track record of financial and operational success in managing multi-site installations ranging from small works to £5m+ projects., • Adaptability: You possess "Athletes Grit" and a "Captains Duty"- you are someone who can take direction from top-level control while providing the expert advice needed to move the needle., • Mobile: You are comfortable with extensive UK travel and overnight stays to ensure standards are met across all sites. Why Join? This business operates with a "Fun Loving Heart" but a serious professional backbone. You will have the autonomy to shape a national delivery team while being supported by a stable, principled business structure. Ready to lead the charge? If you have the energy to win work, grow teams, and maintain elite standards, let’s talk.

We’re working with a well-regarded, design-led structural and civil engineering consultancy to appoint a Practice Manager to support a growing, collaborative business. This is a hands-on role in a creative environment, keeping day-to-day operations running smoothly while working closely with seven Directors. You’ll lead a small team of two administrators and oversee studio operations across four locations, with HR and finance managed centrally by a separate division. Based five days a week in the office, this is a visible, fast-paced position at an exciting time for the practice, with a new office opening and a total headcount of 83. Responsibilities: • Operational oversight of all offices, • Full responsibility for the smooth, efficient running of five locations, ensuring consistency in standards, systems, and day-to-day performance., • Health & Safety leadership and compliance, • Ownership of H&S across the business, including policy management, risk assessments, audits, incident reporting, and ensuring compliance with current legislation., • Team leadership and workload management, • Managing and coordinating the Admin Support Team, including oversight of workloads, performance, and ensuring effective support to the wider business., • Budgeting and financial control (admin function), • Setting and managing the annual admin budget, monitoring expenditure, and overseeing invoice processing and cost control., • Facilities and supplier/contract management, • Strong practice management background, • Leadership and people management skills, • Excellent organisational and prioritisation ability, • Ability to perform under pressure, • High-level communication and stakeholder management skills

Group Director of Security Overview The Group Director of Security is a senior strategic leader responsible for security, emergency management, public safety, and health & safety compliance across a major mixed-use and entertainment district in London. The role oversees security across high-profile public spaces, live venues, and frequent events attracting millions of visitors annually. It ensures a consistent, estate-wide approach to safety while balancing landlord responsibilities with the operational and creative needs of venues and tenants. This position leads the development and delivery of security strategies, risk management frameworks, and emergency planning. It provides expert advice to senior leadership on threat assessment, crisis response, and public safety, while overseeing daily security operations and major event planning. A key aspect of the role is collaboration—working closely with internal teams, tenants, contractors, and external partners including police, emergency services, and regulators—to deliver a unified, proactive, and future-focused approach to security. Responsibilities Include: • Lead 24/7 estate-wide security operations across venues and public areas, • Develop and implement security, risk, and health & safety strategies, • Oversee event security planning and crowd management, • Manage security teams, contractors, and performance standards, • Ensure compliance with legal, regulatory, and safety requirements, • Act as senior advisor on security risk, crisis management, and mitigation, • Build strong partnerships with stakeholders, tenants, and emergency services, • Lead emergency response planning and act as Incident Commander when required, • Drive continuous improvement through audits, reporting, and best practice Candidate Profile • Significant senior leadership experience in security, public safety, or emergency management within complex, high-footfall environments, • Strong expertise in risk assessment, crowd safety, and UK regulatory frameworks, • Proven ability to manage large-scale operations, events, and multi-stakeholder environments, • Experience advising senior leadership and leading during major incidents, • Excellent stakeholder management and collaboration skills, • Professional qualifications in security and health & safety (e.g. CPP, NEBOSH) preferred

Job Title: Event Managing Director (Racquet Sports) Location: London, United Kingdom Reports to: CEO, Sela International Position Overview We are seeking a world-class Event Managing Director to lead the charge for our flagship UK racquet sports event and establish a portfolio of other international events in future years. Reporting directly to the CEO, you will hold full P&L responsibility for the end-to-end planning, execution, and delivery of our racquet sports events. As the strategic lead, you will manage a multidisciplinary team to deliver an elite sporting experience that aligns with our reputation for excellence. A background in professional Tennis operations is highly desirable to bring "best-in-class" standards to our portfolio of racquet sports. You will ensure the event is delivered on time, within budget, and to the highest international standards across all operational facets. Key Responsibilities 1. Leadership & Team Management • Line manage the Senior Project Team, fostering a collaborative, high-performance culture across multiple event sites., • Establish clear KPIs and provide mentorship to ensure professional development and alignment with Sela’s strategic goals. 2. Operational Excellence & Project Planning • Develop and execute a rigorous event delivery plan initially for an annual event and in future years for multiple events, including technical event delivery, creative event overlay, fan zones, and athlete facilities., • Leverage Tennis and general Racquet Sport operational experience to implement world-class standards for player lounges, officiating, and temporary court construction., • Liaise with internal marketing and commercial teams to plan a deliver strategies to maximise the commercial success of the events., • Coordinate with local & national authorities, as well as international partners to integrate logistical and cultural nuances unique to the sporting landscape. 3. Stakeholder & Commercial Engagement • Serve as the primary liaison for high-tier sponsors, media partners, and government agencies., • Oversee all revenue-generating activities, including premium ticketing, hospitality packages, and tournament merchandise., • Negotiate and manage complex contracts with external vendors, technical service providers, and global broadcast partners. 4. Risk, Compliance & Crisis Management • Ensure strict adherence to UK laws, including visas for international athletes, venue permits, and rigorous health and safety standards., • Develop robust contingency and crisis management protocols to handle live broadcast issues, weather delays (crucial for outdoor racquet sports), or security concerns. 5. Financial Stewardship • Experience: 7+ years of senior project management in major sports/entertainment. Direct experience in professional Tennis or major racquet sport operations is a significant advantage., • Leadership: Proven track record of managing diverse teams under the high-pressure timelines of a summer event calendar., • Operational Mastery: Expert-level knowledge of venue overlay, broadcast requirements, and spectator flow specifically tailored to racquet sports., • Commercial Acumen: Strong budget management skills with a history of optimizing P&L for large-scale, ticketed sporting events., • Stakeholder Relations: Expert at navigating relationships with international sports federations, sponsors, and local authorities., • Education: Bachelor’s degree in Business, Event Management, or related field. PMP or PRINCE2 certification is highly preferred., • Communication: Exceptional ability to influence stakeholders and represent the business with poise and authority.

Senior & Associate Project Managers - Healthcare & Life Sciences Projects London Building Consultancy Hybrid working Excellent salary + car allowance & leading benefits package Full-time | Permanent Are you ready to lead high-profile healthcare and life sciences construction programmes that make a real difference to communities? Our client, a leading independent real estate and infrastructure consultancy, is seeking a polished and commercially astute Senior Project Manager and an Associate Project Manager to join their London team. These are growth hires as the team expands to support an increasing pipeline of projects across these sectors. This is an opportunity to work on large-scale construction and refurbishment schemes across hospitals, clinics, and life sciences facilities, delivering complex programmes for both private and public sector clients. Their portfolio includes projects that transform the functionality, accessibility, and safety of critical spaces, ensuring high-quality outcomes for end-users. Renowned for delivering design-led and technically rigorous outcomes, they partner closely with clients to create environments that are both operationally effective and visually appealing. These are not routine renovations and developments, these are strategic programmes that set benchmarks for modern healthcare and life sciences facilities. The role You will lead the delivery of complex projects from inception to completion, acting as a trusted advisor to clients and ensuring excellence at every stage. Key responsibilities include: • Managing large-scale hospital, clinic and life sciences refurbishment or new-build programmes, • Acting as the primary client interface, providing strategic guidance and project leadership, • Coordinating multidisciplinary teams to deliver on programme, cost, and quality objectives, • Driving strong commercial performance and risk management across project lifecycles, • Ensuring best practice in governance, reporting, and stakeholder communication, • Supporting junior team members and contributing to wider team growth About you You will be a confident and credible Project Manager with experience delivering complex healthcare or life sciences projects in the UK, ideally from a consultancy or client-side background. All prospective candidates must be able to obtain security clearance. Essential skills and experience: • Proven track record delivering large-scale hospital, clinic or life sciences projects, • Consultancy or client-side experience in construction/project management, • Strong experience working with public and private sector clients, • Demonstrated ability to lead high-value, high-profile programmes, • Excellent client-facing presence with strong communication skills, • Degree in a construction-related discipline or equivalent experience What’s on offer Our client is committed to supporting your development while giving you access to career-defining projects in a collaborative and high-performing environment. Benefits include: • Car allowance, • Annual bonus, • Structured career development and CPD support, • Flexible and hybrid working, • Inclusive and supportive team culture, • Opportunity to work on landmark projects in healthcare and life sciences in London For more information and a confidential conversation about the role, please apply now by submitting your CV or contact Dean Forster at Tempest Jones on .

Cyber Security Consultant 🔐 Stratford | Bristol | Birmingham SC or NPPV eligible I am working with a consultancy that supports major law enforcement and public safety programmes with cyber risk, assurance and secure design capability. They are growing fast and bringing in a Cyber Security Consultant to strengthen delivery across multiple police aligned projects. What you will be doing 🚀 • Advising on cyber risk, control gaps and best practice for policing projects, • Producing policies, risk assessments and assurance documentation, • Reviewing existing controls and recommending practical improvements, • Supporting secure design within digital transformation programmes, • Working closely with investigation, operations and IT stakeholders, • Building trusted relationships across command and programme teams What you need 🎯 • Experience in a cyber role with exposure to policing, justice or public safety, • Strong grasp of governance, risk, assurance and protective security, • Certifications like CISSP, CISM, CISA or CCP, • Solid grounding in cloud, identity and networking principles, • Clear communication style and confidence with senior officers, • Good task and time management Nice to have ⭐ • Experience with NPPV vetting environments, • Knowledge of police frameworks, PSN compliance or digital evidence workflows, • Understanding of NIST, Secure by Design or supplier assurance, • ISO 27001 or audit background, • Experience delivering into blue light programmes Requirements 📌 • SC or NPPV preferred or willingness to undergo vetting, • Right to work in the UK, • Travel required when needed

Introduction: Join a dynamic and resident-focused property team, where your role as Residents Manager will be key in creating exceptional experiences and building thriving communities. You’ll lead a team on-site, ensuring smooth operations and memorable interactions for everyone who lives and works in the development. Role Overview: • Location: Fulham, London, • Package: Competitive salary DOE, • Industry: Property / Residential Management What You’ll Be Doing: • Lead and manage on-site teams including concierge, security, and amenities staff - a total of 10 people., • Oversee the resident journey from move-in onwards, ensuring service excellence and engagement., • Plan and deliver community events and initiatives to enhance resident satisfaction., • Support ongoing asset management, ensuring contracts, risk, and maintenance tasks are completed efficiently., • Ensure health, safety, and compliance standards are met across the site., • Manage contractor relationships and soft services such as landscaping, cleaning, and site maintenance., • Assist with financial management, including service charge budgets and expenditure reporting., • Recruit, train, and develop your team, handling performance, holidays, and payroll., • Conduct regular site inspections and take action to resolve any issues. Main Skills Needed: • Proven leadership and team management experience., • Property Management experience., • Strong customer service and community engagement skills., • Excellent organisational and planning abilities., • Knowledge of health, safety, and compliance standards in a residential setting., • Financial awareness and budget management skills., • Effective communication and stakeholder management. What’s in It for You: • Opportunity to lead and shape a high-performing on-site team., • Work in a people-focused, dynamic environment with a strong community ethos., • Chance to influence the resident experience and create lasting impact., • Professional development and career progression opportunities., • Exposure to a range of property management functions and responsibilities. Call to Action: Hit apply - or drop us a message if you’d rather chat first. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Add Property mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Quantity Surveyor – SZC (QS) Key role objective: The Quantity Surveyor (QS) will provide dedicated commercial and contractual support to WJ Groundwater’s Sizewell C (SZC) dewatering, groundwater control, drilling, and temporary works packages. Operating within one of the UK’s largest infrastructure and nuclear construction environments, the QS ensures that all commercial process are delivered to the highest standards of accuracy, governance and compliance. The role supports the Managing QS and Project Manager in delivering strong commercial control, accurate forecasting, robust change management, and maximised value for the SZC project, while ensuring commercial risks are identified and managed early. Regular presence on site (minimum two days each week) is essential to maintain strong relationships with the client team, principal contractor, and WJ’s delivery personnel, and to ensure real-time commercial visibility of site activities. Reports to: Operations Manager (Line Manager) Key Relationships: Project Managers, Engineers, Technical Team, Finance Manager, Sales/Commercial Teams, Managing Director, Clients & Principal Contractors. SALARY: £40,000 - £45,000 per annum + Car + Generous Benefits (see below) • Company car: Company car (available for personal use) with a monthly rental value, • Pension: Automatically enrolled into the WJ Salary Sacrifice Pension Scheme. Contributions are made at 5% for both employee (minimum) and employer (maximum)., • Private Healthcare: At six months of service, option to be enrolled into Westfield Health Cash Plan for Specialist Consultations & Diagnostics, Scanning Service (MRI, CT & PET Scans), Optical, Dental, Chiropody and Therapy Treatments (Physiotherapy, Acupuncture, Chiropractic, Homeopathy and Osteopathy), • Profit Related Bonus: A profit related annual bonus will be payable in December if WJ meets its profit targets, • Group Life Insurance: Automatically included in the WJ Death in Service Group Insurance at 3 times salary after 6-month probation period, • Gym Membership: Exclusive, discounted access to thousands of gyms, pools and spas with just one pass via our fitness partner, Hussle Key areas of responsibility: Contract & Commercial Administration • Support the administration of WJ’s SZC packages under NEC3/4, and project-specific nuclear framework requirements., • Prepare and issue contractual notices, early warnings, and programme-impact information in accordance with NEC procedures., • Work closely with SZC client teams, main contractors and WJ site staff to ensure contractual obligations are understood and met., • Assist with the preparation of time submissions, compensation events and variations arising from complex groundwater conditions, additional pumping requirements, or drilling changes., • Maintain live cost plans, CVRs, and forecasting specific to SZC project scopes., • Validate and track costs associated with:, • Well drilling/installation, • Pumping systems and energy usage, • Pipework and discharge arrangements, • Water treatment systems, • Monitoring instrumentation, • Subcontractors and specialist plant, • Prepare accurate monthly valuations and applications for payment in line with SZC reporting cycles., • Identify commercial risks and opportunities early and report to the Managing QS., • Regularly attend SZC site to measure progress and verify quantities of completed works., • Track changes arising from unforeseen ground conditions, productivity variations, layout changes, or extended pumping durations., • Assist in preparing compensation events, quotations and re-measures, ensuring alignment with nuclear-sector documentation standards., • Attend SZC progress meetings and commercial reviews at least twice weekly., • Maintain strong working relationships with EDF/SZC client teams, main contractors, commercial managers, and project stakeholders., • Provide accurate and timely commercial updates, ensuring transparency and collaborative commercial behaviour., • Work with Project Managers to ensure operational decisions on site consider commercial implications., • Support procurement of specialist drilling equipment and water management systems within commercial constraints., • Ensure compliance with WJ’s IMS, quality, environmental and health & safety expectations (ISO 9001, 14001, 45001) and with SZC project governance, including security and documentation requirements., • Produce regular commercial updates, CVR data and cashflow forecasts for the Managing QS and Operations Manager., • Ensure robust, auditable data for nuclear-sector governance and SZC reporting requirements., • Support month-end reporting with accurate project metrics, cost data and risk management commentary. Qualifications & Experience: Essential • Degree or equivalent qualification in Quantity Surveying or Commercial Management., • 2–5 years' experience in construction, civil engineering, M&E, temporary works or specialist subcontracting., • Experience with NEC3/4 and/or JCT contracts and change management procedures, • Strong commercial awareness and analytical skills., • Ability to build effective relationships with project teams and client stakeholders., • Strong communication and report-writing skills., • Full UK Driving Licence and willingness to travel routinely to a major infrastructure site (SZC). Desirable • Experience working on large infrastructure, nuclear, energy, or civil engineering projects., • Knowledge of dewatering, groundwater control, drilling operations or environmental systems., • Progress toward RICS/ICES or similar professional status. Working Conditions: • Based primarily at Kings Langley Head Office., • Mandatory minimum of two days per week at Sizewell C site, with flexibility depending on project phase., • Additional travel to WJ’s Bilsthorpe yard or other project locations may be required., • Routine use of Visual Display Unit (VDU). Physical Requirements: The role is predominately office based but does require that the candidate utilises a Visual Display Unit (VDU) as part of their day-to-day activities. General Expectations: • Uphold WJ’s values and commitment to safety, quality and environmental performance and comply with both WJ and SZC safety and environmental standards, • Demonstrate professionalism suitable for a major nuclear-infrastructure project., • Promote high-quality commercial practices and continuous improvement., • Undertake additional responsibilities suitable to the role to support project success.

About Us We are not your run-of-the-mill bank. It's our people which makes us exceptional. Every individual here is valued - not just for what they do, but for who they are. We’ve built a culture rooted in purpose, passion, and a healthy dose of humanity. Joining Alpha Bank London isn’t just about a career - it’s about connection. You’ll collaborate with colleagues from all walks of life, building bonds that last and networks that matter. It’s this blend of international reach and local expertise that makes us strong. Whether you’re starting out or stepping up. You’ll find responsibility, variety, and experiences that go far beyond what a boutique bank or a corporate giant could offer alone. Together, we amplify ideas, share knowledge, and create impact. We believe in doing well and doing good. That means more than closing deals; it’s about making a difference for our clients, our communities, and each other. Because when one of us succeeds, we all succeed. Ready to make your mark? Let’s do it. Together. Working pattern: Office based What You’ll Do You’ll take ownership of how we manage third‑party risk, procurement, and key operational contracts — ensuring we work safely, efficiently, and in line with regulatory expectations. Your work will help the Bank make smart decisions, build strong supplier relationships, and keep our operations running smoothly. Third Party Risk Management & Procurement • Maintain and enhance the Bank’s Third Party Risk Management & Procurement Framework., • Create clear policies, processes, and templates across the full vendor lifecycle., • Train and support agreement owners to ensure consistent compliance., • Embed strong commercial evaluation and value‑for‑money principles., • Monitor adherence and highlight risks or improvement opportunities to the COO., • Oversight of Agreement Owners, • Maintain a central register of all Bank agreements., • Support agreement owners with tools, guidance, and timely reminders., • Track renewals, expiries, and contractual obligations., • Direct Management of Operations, IT & Facilities Contracts, • Lead on contracts directly overseen by Operations, IT, and Facilities., • Conduct annual reviews to ensure regulatory alignment and commercial efficiency., • Manage supplier relationships, resolve issues, and drive cost‑effective outcomes. Facilities & Health & Safety • Oversee Facilities and Health & Safety, including relationships with building management and security., • Ensure all statutory checks, inspections, and records are completed., • Manage responsibilities relating to office equipment, storage, and destruction cycles., • Line‑manage the Office Assistant, ensuring a high‑quality service for employees and visitors. What We’re Looking For Relevant Experience • Hands‑on experience managing or coordinating third‑party vendors, including due‑diligence, contract oversight, or procurement activity., • Exposure to operational risk processes such as ORE reporting, RCSA participation, or control testing., • Strong administrative background with experience handling documentation, reporting, and cross‑functional coordination. Technical Skills • Proficient in Microsoft Word, Excel, PowerPoint, and Project., • Strong administrative, organisational, and presentation skills., • Comfortable working with bank systems and internal platforms. Why Join Us? You’ll have the chance to make a real impact while experiencing our values in action: • Innovation – Stay ahead of emerging threats and implement cutting-edge security practices., • Collaboration – Work closely with group cybersecurity teams and internal stakeholders., • Excellence – Deliver robust security solutions that protect critical assets., • Delivery – Ensure timely and effective responses to security challenges., • Empowerment – Take ownership of security initiatives and influence best practices.

Role Summary: We are seeking a driven Senior Property Manager for the high-end 800+ unit Build-to-Rent (BTR) in Croydon, Greater London. You will be responsible for all aspects of daily operations, including managing the physical buildings, ensuring that all obligations under health and safety, risk and compliance are met, overseeing on-site staff, and maintaining the properties’ market reputation. The successful candidate will demonstrate exceptional customer service, fine attention to detail, operational expertise, and strong leadership skills. Additionally, you will play a key role in supporting the Senior Management Team. This role is crucial in meeting both company and investor objectives. Working closely with Operations, Leasing and Revenue Management and Accounting teams, you will ensure the timely delivery of building works and property projects, aligning with residential needs and investor requirements. Company Overview: CompassRock provides asset and property management services to the rental housing sector. Originally founded in the U.S., the company has expanded to the UK and is rapidly growing its portfolio of Build-to-Rent (BTR) assets across England and Europe. Backed by private equity, CompassRock is in an exciting growth phase, actively acquiring and developing new assets at a fast pace. With an entrepreneurial and innovative culture embedded in its DNA, the company values the dynamic, forward-thinking individuals it employs. As CompassRock continues to expand, there will be abundant opportunities for career advancement and professional development. Key Responsibilities: Operational Management: * Property Oversight: Manage a high-end BTR property, ensuring it is a safe environment for residents, visitors and the staff team, smooth daily operations, conducting regular inspections to maintain high standards and meeting residents’ needs. * Team and Contractor Management: Supervise on-site property teams, manage external contractors, and coordinate routine and emergency repairs to maintain high property standards * Operations and Utilities: Oversee the smooth functioning of utilities, services, and common areas across the properties, and manage overall operational efficiency * Strategic Planning and Reporting: Lead market operations, implement business strategies, ensure timely project delivery, document progress, and keep stakeholders informed * Operational Administration: Ensure adherence to company’s processes and handle general administrative and KPI responsibilities Leadership: * Planning and Efficiency: Lead strategic planning for the property, drive high standards, and implement initiatives to improve property management efficiency * Team Management and Development: Assist in recruiting, inducting, and developing teams in alignment with company values and policies; inspire team members to meet high service and operational standards; provide on-site leadership and conduct performance evaluations Safety & Compliance: * Safety Certification: Work closely with the Facilities Manager as well as the Head of Facilities and Health & Safety to ensure safety is maintained at all times in line with statutory regulations and best practice * Reporting and Liaison: Compile compliance reports following property visits and maintain routine correspondence with the facilities manager, residents, third parties, and external valuers * Legal Awareness: Stay current with property-related laws and ensure all properties meet local and national compliance standards Strategy & Planning: * Revenue and Cost Management: Seek opportunities to increase revenue for the property and implement cost-saving strategies for maintenance and utilities * Value Enhancement: Develop long-term plans for enhancing property value and provide forward-thinking advisory on property investments and management * Planning and Documentation: Drive planning strategy and manage site changes with councils and local authorities, including owning and maintaining all relevant documentation and planning applications Customer Service: * Resident Service: Provide best-in-class advisory and forward-thinking service to residents, ensuring high satisfaction levels * Issue Resolution: Resolve resident issues and handle complaints promptly and effectively, promoting resident satisfaction and retention * Query Management: Respond to queries and complaints in a timely manner, taking appropriate action to address and resolve service issues Resident Relations & Community Building: • Organise and oversee resident engagement initiatives and community events, • Develop programs to foster a sense of community within the building Budget and Financial Oversight: Managing the budget for the property and reserve funds for long-term maintenance * Income and Expenditure Monitoring: Work collaboratively with the finance/accounts team to monitor income and expenditure, ensuring profitability and compliance with the budget, property taxes, and insurance requirements Technology & Systems: * System Oversight: Oversee the use of property management software systems, such as Real Page * Data Management: Ensure data accuracy and security within digital property systems * Staff Training: Assist in training staff on new technologies and tools to enhance operational efficiency ESG / Sustainability: • Assist the company in achieving its sustainability goals by implementing ESG strategies and initiatives Targets and KPIS, • Bachelor’s degree in real estate, business administration, or a related field (desired), • Proven track record in property management, ideally within the BTR or residential property sector, with a minimum of 5 years of experience, including at least 2-3 years in a senior or leadership role (essential), • Resident relations: Strong track record of maintaining high resident satisfaction and resolving disputes efficiently (essential) Leadership & People Management: Proven ability to lead teams and manage external contractors (essential) * Excellent organisational and time management skills: you will need to manage your time and resources carefully to succeed (essential) * Excellent communication skills: Both written and verbal, for interacting with residents, staff, and stakeholders (essential) * Strong problem-solving abilities: Able to resolve resident disputes, maintenance issues, and other operational challenges (essential) * Knowledge of property law and compliance: Familiarity with local building regulations, health and safety laws, and property licensing (essential) * Technology proficiency: Familiar with property management software (e.g., Real Page, Vantify, CRMs) and general office tools (Excel, Word, etc.). (desired) * Financial acumen: Understanding of financial statements, cash flow management, and budgeting (essential) Personal Qualities: * Attention to detail: Ensuring properties meet high standards for safety, compliance, and presentation (essential) * Proactive and initiative-driven: Able to foresee potential issues and address them before they escalate (desired) * Flexibility: Ability to adapt to changing circumstances, particularly in a fast-paced property environment (desired) * Positive, 'can-do' attitude: Critical in managing teams and delivering top service to residents (essential) Remuneration / Bonuses / Benefits * Base salary: £60k - £65k * Bonus: Discretionary Bonus Scheme * Benefits: 25 days annual leave (excl. Bank Holiday); Private health insurance; Nest Pension Scheme; Cycle to Work Scheme; Company Sick Pay Working Hours: You will work on a rota which covers Monday – Saturday with some evening attendance required. Job Type: Full-time, 40 hours per week Location: This position is required to work on site, in Easter Croydon, Greater London. Equal Opportunities Statement We are an Equal Opportunities Employer, committed to creating an inclusive, diverse, and equitable workplace. We provide equal opportunities for everyone and offer reasonable adjustments to ensure all candidates have a fair chance during the recruitment process.

Fire Opportunities – Engineer up to Associate Director Bristol, Glasgow, London or Manchester About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, an electric vehicle salary sacrifice scheme, stock options, and 25 days of annual leave (increasing with service), alongside flexible and hybrid working. Hoare Lea’s Fire Engineering group is a market‑leading team of fire safety specialists — many Chartered through the Institution of Fire Engineers — operating within one of the UK’s largest building engineering consultancies. We deliver high‑profile, technically challenging projects as part of multi‑disciplinary teams and via long‑standing client relationships. Our work spans UK and occasional international projects and includes advanced research, numerical modelling and large‑scale fire testing (including two of the world’s largest CLT compartment tests). Why join us • Outstanding training and development: weekly sessions, away‑days, innovation days and conference access., • Clear route to Chartered status with an established CEng programme., • Active engagement in SFPE, Smoke Control Association, BSI and IFE., • Mentoring culture and opportunities to lead, influence and grow across a varied project portfolio. About the role We have multiple openings across levels. Typical duties include: • Deliver fire safety design outputs (strategies, calculations, reports, drawings, specifications and schedules)., • Use fire‑modelling and analysis tools (evacuation, smoke, heat‑radiation, structural fire) to inform design., • Coordinate fire requirements with architects, structural and building services teams to produce integrated solutions., • Attend design team workshops, client meetings and site visits; maintain clear stakeholder communication., • Manage project commercial tasks: invoicing support, WIP monitoring and workload/resource planning for your projects., • Mentor apprentices, graduates and junior engineers., • Travel to UK project sites and occasional international assignments as required. About you (Engineer → Associate Director) Essential: • Consultancy experience in fire engineering or closely related fire safety role., • Degree or equivalent in Engineering, Building Services, Architecture, Physics, Maths or similar., • Practical experience with fire‑modelling/analysis software., • Strong technical knowledge of UK fire safety principles and design guidance., • Chartered status (CEng) is required for roles above Associate., • Proven track record delivering medium to large projects, client management and leading teams., • Membership of relevant bodies (IFE, SFPE) and sector experience (residential, healthcare, stadia, timber structures) an advantage. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, click here to find out more. Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.

Criterion Hospitality is looking for a proactive and detail-oriented Health & Safety Manager to support the delivery of best-in-class safety standards across our hotel portfolio. This is a key operational role, working closely with the Group Head of Health, Safety & Security to ensure compliance, manage risk, and promote a strong safety culture across all properties. The Role Support the implementation of the Group Health & Safety strategy across all sites Ensure compliance with UK H&S legislation and fire safety regulations Conduct regular audits, inspections, and risk assessments across the portfolio Investigate incidents, identify root causes, and implement corrective actions Maintain accurate records, reports, and compliance documentation Deliver H&S training and promote awareness across teams Work closely with Engineering, Operations, and site teams to ensure safe practices Support emergency planning and business continuity processes Liaise with external contractors and regulatory bodies About You Experience in a Health & Safety role within hospitality, FM, or multi-site environments Strong understanding of UK health & safety legislation and compliance NEBOSH General Certificate (or equivalent) – essential NEBOSH Diploma (or working towards) – desirable Strong organisational and communication skills Hands-on approach with attention to detail Ability to build relationships and influence across teams What We Offer Opportunity to work within a growing hospitality group Exposure to a diverse portfolio of hotel assets Career progression into senior leadership roles

Who we are: ALTEN is an engineering and technology consultancy services company. We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation Missions: The Quality Assurance Manager (QAM) is responsible for ensuring that result-committed projects comply with the requirements of the ALTEN Delivery Framework (ADF) and meet client expectations. This role includes managing quality KPIs, continuous improvement, preparing for and monitoring external audits, and managing client relationships on quality-related matters. The QAM is a key player in ensuring operational excellence and client satisfaction. Key Responsibilities and Main Activities 1. Compliance with the internal delivery framework Pre-sales Phase: • Anticipate contract renewals or calls for tender to actively contribute to project acquisition, • Participate (if needed) in drafting the Quality Assurance Plan (QAP) and ensure its alignment with the ADF, • Attend internal project kick-off meetings Project Management Phase: • Understand the contractual framework of the assigned scope, • Ensure project compliance with our delivery framework practices by conducting regular follow-ups to provide an objective assessment, • Train, support, and coach Cluster Leaders (CL), Project Managers (PM), Project Directors (PD), and Technical Directors (TD) on requirements and maturity levels, • Highlight compliance and raise alerts in case of deviations from standards 2. Client Relations Managing Client Requirements: • Ensure client quality requirements are understood, documented, and integrated into project plans. Identify any changes to ensure continuous compliance,, • Address client complaints by utilizing root cause analysis methodologies, further define and monitor corrective actions whilst communicating them effectively to the client. Communication and Reporting: • Act as the primary liaison between client quality representatives and internal ALTEN teams for all quality-related issues, • Participate in meetings with client and ALTEN representatives (PRM/CRM) and actively contribute with presentations, • Organize quality reviews with client representatives (if applicable) and provide reporting on performance and ongoing actions according to their requirements 3. KPIs and Performance Quality Dashboards: • Have a global vision of KPIs (RFT, OTD, customer satisfaction), analyze quality performance, and prepare regular reports for stakeholders,, • Ensure the reliability of data displayed in dashboards by verifying consistency and correcting discrepancies if necessary,, • Monitor the performance of the quality service through indicators to identify areas for improvement, prioritize actions, and organize the team. Gap Analysis: • Communicate with the RAQP Direction and Technical Direction on project quality control and escalate alerts if necessary, • Identify trends and propose action plans to improve performance 4. Continuous Improvement Capitalizing on Best Practices: • Proactively propose adaptations to processes, methods, tools, and indicators used for project monitoring, • Use structured methods (8D, 5M, FMEA, 5S, Six Sigma, 5WHY’s, Ishikawa/fishbone) to analyze problems and propose solutions Project Management: • Define, plan and monitor corrective and preventative action plans. Further engage internal and external stakeholders to ensure compliance and effectiveness,, • Ensure that internal/external non-compliances or recurring issues within the scope are tracked: conduct root cause analyses (RCA), document them, and monitor associated actions. Required Skills and experience • At least 4 years of experience, ideally in either result-committed projects in a service context, in operational management roles (project or sub-project) or in quality management positions., • Knowledge of standards relevant to the QAM scope, such as ISO 9001/EN 9100/ISO 27001/ISO 19443/ISO 61513,, • Mastery of audit methods (preparation, execution, follow-up on actions), • Problem analysis/resolution, • Knowledge on SM (Safety Management), Office 365, JIRA, • Fluent English (Minimum B2 level), • Technical Assertiveness, • Adaptive Communication

Our well known client looking for a Warehouse Operations Manager who is responsible for the operational leadership and service delivery of their primary UK airfreight gateway near Heathrow. Must have Airfreight experience. Managing a team of 6 direct reports and approximately 140 indirect reports. The role oversees all warehouse and gateway cargo activities, ensuring the safe, compliant and efficient handling of import and export airfreight. Operating within a highly regulated environment, you will ensure compliance with aviation security, dangerous goods, GDP/MHRA and health & safety requirements while maintaining high standards of operational performance and customer service. You will lead a large operational team within a complex, unionised environment and work closely with internal departments, regulatory authorities and customers to deliver operational excellence. The role requires strong leadership, effective resource management and a commitment to continuous improvement. Key Responsibilities: • Lead the operational delivery of the primary UK airfreight gateway, overseeing all warehouse and gateway activities at the Heathrow depot., • Ensure the efficient and compliant handling of import and export airfreight in line with regulatory, security and operational standards., • Develop and maintain strong working relationships across operational departments to support service delivery and internal and external customer satisfaction., • Act as, or develop into, an Aviation Security Nominee joining the team for the site in accordance with CAA aviation security requirements., • Oversee Dangerous Goods compliance and operational training in conjunction with the UK Airfreight Compliance Manager., • Ensure full compliance with GDP/MHRA requirements in partnership with the site Responsible Person., • Manage operational resources with 6 direct reports across a complex shift pattern consisting of approximately 140 unionised employees., • Maintain high standards of yard and warehouse housekeeping and maintenance in collaboration with the Facilities Manager., • Oversee the management, compliance and training related to Material Handling Equipment (MHE), including supplier management and procurement., • Promote and drive a strong culture of Health & Safety in partnership with the National Health & Safety Manager., • Develop and utilise operational performance metrics to drive service quality, productivity and efficiency., • Champion continuous improvement initiatives and support the implementation of new technologies as part of the First Choice programme., • Foster an engaged and communicative working environment while maintaining clear routines, standards and operational discipline., • Ensure all operational activities and interactions comply with the clients Code of Conduct and all relevant compliance requirements, including anti-corruption policies., • Contribute to and support continuous improvement initiatives across the operation. Skills and Experience: • Highly self-motivated with the ability to manage multiple priorities and meet operational deadlines., • Strong leadership and people management skills, with experience managing large teams within a unionised environment., • Excellent communication and interpersonal skills with the ability to engage effectively at all levels of the organisation., • Strong knowledge of freight forwarding operations and airfreight import/export processes., • Experience operating within regulated environments, including Aviation Security, Dangerous Goods by Air, ADR and GDP/MHRA requirements., • Strong analytical capability with the ability to interpret operational data and develop meaningful performance metrics., • Commercial awareness with experience managing operational budgets and understanding P&L performance., • Confidence to challenge existing processes constructively and drive operational improvements., • Ability to obtain and maintain required security clearances including 5-year referencing, DBS and Counter Terrorism Check (CTC)., • Good knowledge of Microsoft products, Cargowise, Atlas and ICE would be an advantage

My client, a well established law firm in the City (Liverpool Street), are seeking a Facilities Manager to head up their Facilities team on a 12 month FTC This role is to oversee the effective daily operation of the Facilities and Reprographics functions, ensuring the delivery of a high standard of service across the company, and is responsible for managing the Facilities Supervisor, Facilities Assistants and Post/Scanning Assistants, providing strong leadership and guidance. The role also involves supporting the Head of FM, maintaining a strong working knowledge of facilities procedures, and ensuring compliance with H&S requirements. Occasional periodic travel to the firm’s UK offices will also be needed. The ideal must have a minimum of five years’ experience in an FM role gained within legal (advantageous) or professional services. You must also have a Health & Safety qualification and solid experience of supervising and managing members of staff. Responsibilities • Support the planning and co-ordination of office moves and refurbishment projects across all UK offices, • Ensure all office equipment is maintained, serviced and fully operational, • Oversee the smooth delivery of facilities management services and provide a helpdesk function for staff requiring support, • Monitor equipment usage and assist with the logistics, installation and implementation of new equipment, • Manage the access control security system in conjunction with the Facilities Supervisor,, • Assist in procurement activities, including tendering processes and negotiating with service providers and suppliers, • Co-ordinate and manage external contractors, ensuring full compliance with site health and safety requirements, • Support the Head of FM in maintaining supplier relationships and negotiating contracts, • Manage and monitor the delivery of key services, including cleaning, courier and postal services, printing and multi-functional devices, HVAC systems, recycling and confidential waste disposal, repairs and maintenance, electrical testing, furniture disposal and catering, • Act as the main point of contact for sourcing office equipment and stationery, • Ensure meeting rooms are prepared and set up for seminars, training sessions, and external meetings, • Carry out general maintenance of meeting rooms and office areas as required, • Assist with budget planning and management, • Ensure the provision of a safe and compliant working environment, • Ensure compliance with all relevant Health and Safety legislation, ensuring policies and procedures are adopted and adhered to by staff, visitors and contractors., • Act as deputy to the Head of Facilities assuming responsibilities in their absence, • Oversee the management of the online DSE assessment system,, • Maintain oversight of first aid provision,, • Work in partnership with the Head of Facilities to ensure risk assessments are regularly reviewed, updated, and audited, • Lead and manage the Facilities Supervisor, Facilities Assistants and Reprographics/ Post scanning team, • Ensure internal and external post is processed and delivered within agreed service levels, • Oversee the timely and accurate completion of all print and copy requests, • Maintain appropriate stock levels across all areas, including paper and related supplies, • Maintain clean, safe, and well-organised office environments, ensuring compliance with health and safety standards, • Set and uphold high performance standards within the team, including attendance, timekeeping, and conduct, • Ensure effective onboarding and training of new team members Skills and experience • Experience in a workplace, facilities, or operational leadership role, ideally within a professional services or legal environment., • Proven track record of managing in-house teams and outsourced service providers to deliver high-quality, client-focused services., • Strong organisational skills, with the ability to manage multiple priorities and projects in a fast-paced environment., • Knowledge of health & safety, compliance, and business continuity best practice., • Excellent interpersonal and communication skills, with the ability to influence at all levels and build strong relationships internally and externally., • In depth Health & Safety experience and qualification (e.g., IOSH or NEBOSH) Please apply today for immediate consideration!

Facilities Manager West London £55,000 – £65,000 + bonus + excellent benefits A rare opportunity to join a highly regarded, global organisation in a key Facilities Manager role, based at one of their major UK operational sites. This is not a typical FM role. You will be stepping into a well-run, collaborative environment where people genuinely enjoy working together. The culture is low ego, supportive, and focused on doing things properly. Staff retention is exceptionally strong, which speaks volumes about how the business is run and how people are treated. The Role You will take full responsibility for facilities operations across a large, fast-paced site, ensuring a safe, compliant and high-quality working environment. This is a broad and hands-on role, covering both hard and soft FM, with a strong focus on supplier management, compliance, and continuous improvement. Key responsibilities include: • Managing outsourced hard FM providers and overseeing all maintenance activity, • Ensuring full compliance across health and safety, fire, and statutory regulations, • Overseeing soft services including cleaning, security, waste and catering, • Managing budgets, reviewing spend and identifying efficiencies, • Delivering site improvements, refurbishments and capital projects, • Leading and developing a small on-site team, • Acting as the key point of contact for internal stakeholders and external partners What We’re Looking For • Proven experience in Facilities Management within a commercial, industrial or operational environment, • Strong technical understanding of building services and compliance, • Experience managing contractors and service providers, • Confident communicator with the ability to build relationships across all levels, • Financial awareness and experience managing budgets, • A proactive, solutions-focused approach Why This Role? • Excellent salary and bonus structure, • Free on-site gym, • Subsidised café and strong on-site facilities, • Generous benefits package, • Genuine focus on employee wellbeing and development, • A collaborative, welcoming culture with no egos, • Long-term career opportunity within a stable and growing business Please note that you must have a background in Facilities Management and Commercial Property to be considered for this role. Candidates with RICS or CIOB qualification will have a strong advantage. If you are looking for a role where you can take ownership, work within a supportive team, and be part of a business that genuinely values its people, I would love to speak with you.

The Senior Facilities and Security Manager leads facilities operations, regulatory compliance (health & safety and fire safety), and security across all retail locations and the Head Office, while providing support on straightforward risk management and insurance matters. The role focuses on safeguarding the business, its people, assets, and reputation by ensuring every location is safe, compliant, and operating to luxury retail standards. With the support of a Facilities Manager, the role will take ownership of maintaining exceptionally high standards across all facilities operations. Working closely with Retail, Operations, HR, and Inventory teams, the role ensures a safe, secure, compliant, and resilient operating environment aligned with luxury retail standards. RESPONSIBILITIES: Facilities Coordination & Operational Oversight • Provide strategic oversight of facilities standards and operational readiness across all retail and office locations., • Work closely with Facilities Manager reporting into this role to ensure stores and offices are appropriately equipped and supported to operate effectively., • Oversee planned and reactive maintenance at a governance level, ensuring appropriate prioritisation and escalation., • Act as the senior escalation point for facilities‐related risks and operational issues and risks., • Maintain governance and performance oversight of contractors, service providers, and service‐level expectations., • Partner with IT, HR, VM, and Projects teams to ensure facilities considerations are integrated into store updates, refits, and operational changes. Security • Own and continuously improve the security strategy and governance framework across all locations, ensuring best‐in class standards are maintained., • Oversee rota planning and performance of third‐party security providers., • Build strong, collaborative relationships between Retail teams and security partners to ensure teams feel protected and supported., • Lead security awareness and training programmes across the business., • Act as the escalation point for all security incidents, supporting investigations and ensuring appropriate follow‐up., • Provide leadership and oversight for events, high‐risk activities, and special projects as required. Health & Safety • Provide senior oversight of Health & Safety across all locations, ensuring frameworks, policies, and processes are applied consistently., • Work with external H&S consultants and internal committees to maintain compliance with legal and regulatory requirements., • Oversee statutory safety roles including fire wardens, first aiders, and emergency response responsibilities., • Lead crisis management activity in the event of serious incidents, ensuring clear communication, coordination, and follow‐up. Planning & Projects • Support office moves and space planning in line with business growth., • Partner with project teams on new store openings and real estate developments, with a focus on risk, security, and compliance readiness. Insurance & Risk Management (Support the Director of Operations as needed) • Provide administrative support for insurance documentation, renewal preparation, and information collation at the request of the Director of Operations., • Assist with gathering operational data required for insurance activities (e.g., audits, renewals, incident logs). • Support basic coordination with brokers and insurers, escalating all strategic or coverage-related matters to the Director of Operations., • Maintain simple tracking of policy dates, required submissions, and documentation accuracy., • Assist with incident reporting and follow-up documentation to support broader risk management processes. • Escalate any observed emerging risks or compliance concerns to the Director of Operations for review. IDEAL CANDIDATE • Attention to detail and strong aesthetic for luxury retail standards., • Strong communication and organisational skills, • Strong work ethic, • Ability to lead and roll your sleeves up and get involved, • Detailed oriented, • Ability to multitask and prioritise, • Ability to work under pressure and to tight deadlines., • Team player with the ability to develop strong partnerships., • Possess impeccable levels of integrity, and professionalism in all business dealings.

We are seeking an experience SMART Technical Architect to join our growing Digital Buildings team. You will be responsible for supporting the Consultants with the fundamental SMART components and overall design for our Clients. The ideal candidate will have a strong technical foundation in Building Management Systems (BMS/BEMS) and IoT & Networking, a working knowledge of construction environments, and the ability to bridge the gap between design intent and operational performance. Responsibilities: • Develop technical specifications and smart building design briefs, • Oversee system integration, vendor performance and site deployments, • Support the commissioning and validation of smart building systems, • Conduct technical reviews, risk assessments and issue resolution, • Ensure compliance with CDM regulations and relevant industry standards in any design, • Deliver and or coordinate close-out documentation, including as-builts, O&M inputs and training packs, • Evaluate new technologies and maintain knowledge of evolving industry trends, • Understand cybersecurity and information security best practices, • System Integration: Designing and implementing integrated systems for HVAC, lighting, security, and access control, as well as third party products to ensure they operate cohesively., • Data Strategy & Analytics: Utilizing IoT sensors and data analytics to monitor performance, predict maintenance needs, and optimize energy consumption., • Technical Design: Developing digital representations of physical spaces with our in house Building Information Modelling (BIM) software resources who also use Autodesk Revit., • Sustainability & Efficiency: Driving innovation to meet sustainability goals, such as energy reduction and, in some cases, net-zero targets., • Future-Proofing: Designing flexible infrastructure that can adapt to future technological advancements., • Maintain a strong health and safety culture in line with MiX’s IMS policies, • Identify opportunities for innovation, efficiency, and continuous improvement Essential Qualifications and Experience • Minimum 5 years’ experience in smart buildings, BMS/BEMS, or related fields, • Technical understanding of building systems integration, controls, and protocols (BACnet, Modbus, MQTT, etc.), • Familiarity with construction phases and commissioning processes, • Strong documentation and specification writing skills, • Experience of managing vendors and working in live project environments, • Proficient in Microsoft Office and collaborative tools (e.g., SharePoint, Teams), • Experience with System Integration: Designing and implementing integrated systems for connection to HVAC, lighting, security, and access control etc. to ensure they operate cohesively., • Experience with Data Strategy & Analytics: Utilizing IoT sensors and data analytics to monitor performance, predict maintenance needs, and optimize energy consumption., • Experience with Sustainability & Efficiency: Driving innovation to meet sustainability goals, such as energy reduction and, in some cases, net-zero targets., • Experience with Future-Proofing: Designing flexible infrastructure that can adapt to future technological advancements. Desirable Experience: • Exposure to open-source ontologies and smart building frameworks (e.g. Brick, Project Haystack, DBO), • Experience of designing or working with or implementing a digital twin, analytics platforms, or middleware (e.g., Niagara, Tridium, FIN Framework), • Understanding of sustainability goals, WELL/LEED standards and occupant experience metrics, • Experience in supporting smart campus or smart city initiatives

Job description – Customer Success Manager Job Title: Customer Success Manager Location: Orpington, UK (BR6 8NL) Company: Selectamark Security Systems plc Lead the Future of Customer Success at Selectamark Are you an outcome-driven professional passionate about client satisfaction, operational delivery, training excellence, and new technology? Selectamark Security Systems plc—the UK’s leading provider of forensic DNA marking, asset tracking, and command and control solutions—is looking for a Customer Success Manager to champion onboarding, project execution, training and technical sales support. You'll shape the customer journey from first engagement through long-term success, while advancing customer trust, project delivery and training standards. Why Join Selectamark? • Strategic Role: Help shape and professionalise the customer experience., • Technical Innovation: Work with cutting-edge security and communications systems., • Team Culture: Join a collaborative, mission-driven organisation., • Professional Development: Advance your career through leadership, technology, and CPD-recognised achievements. What You'll Be Doing 1. Customer Success Leadership • Own the post-sale relationship for assigned strategic accounts, ensuring client satisfaction, loyalty, and results., • Deliver a high-touch onboarding experience focused on measurable crime prevention, asset recovery, and community safety outcomes., • Create and manage customer success roadmaps tailored to public sector and corporate objectives. 2. Project Management & Deployment Oversight • Lead the deployment of SelectaDNA, BikeRegister, asset tracking and command-and-control technologies, coordinating all operational phases from kick-off to impact measurement., • Champion the use of the SARA Model (Scanning, Analysis, Response, Assessment) in project planning—aligning security deployments to structured problem-solving best practices used across UK policing., • Manage project documentation, timelines, risk mitigation, and communication between internal teams and external stakeholders. 3. Training Delivery & Enablement • Design and deliver CPD-accredited customer training programmes, enhancing client competence and confidence with Selectamark’s product suite., • Serve as the CPD Training Champion—maintaining compliance with Continuing Professional Development standards and promoting recognised educational value to clients., • Build scalable on-boarding toolkits, training modules, and quick-reference materials for police forces, councils and enterprise clients., • Develop "train-the-trainer" programmes to ensure wide and sustainable internal adoption within client organisations. 4. Technical Sales Support • Act as a trusted technical advisor to Sales and Marketing teams during solution design, particularly for forensic marking solutions, asset tracking technologies, and command and control communications platforms., • Translate technical features into clear operational advantages for policing, security, and commercial settings., • Assist with solution scoping and demonstrations to ensure customer expectations are met and exceeded. 5. Customer Health Monitoring & Growth Enablement • Track customer success metrics (NPS, CSAT, usage engagement) and lead Quarterly Business Reviews (QBRs) for strategic accounts., • Proactively identify up-sell, cross-sell, and renewal opportunities through deep relationship management and outcome achievement., • Drive customer advocacy initiatives, enabling customer success stories, referrals, and public case studies. Who You Are • Customer-Focused: Proven success in customer success management, technical account management, or project delivery., • Experienced Project Manager: Skilled in structured, phased project rollout—ideally with knowledge of the SARA model or similar., • Training Expert: Strong background in training delivery, ideally with CPD-accredited or professional-standard training program experience., • Technical Communicator: Confident handling discussions around security technologies, tracking systems and SaaS platforms., • Organised & Resilient: Highly structured in approach to customer engagements and adaptable to dynamic client environments. What We Offer • Competitive Salary: £45,000 - £50,000, depending on experience., • Benefits Package: 23 days holiday, company pension, and continued training opportunities., • Exciting Growth: Be part of Selectamark’s UK expansion across security and asset protection markets. About Selectamark With 40 years of innovation, Selectamark Security Systems plc is a trusted leader in forensic property marking, crime prevention, and asset registration. Working with UK Police Forces, Local Government and Enterprise Leaders, we remain committed to security excellence and technology innovation. How to Apply: If you are ready to take your customer success career to the next level and join a company that values innovation, integrity, teamwork and excellence, please submit your CV to . Application Deadline: 1 May 2026 (earlier applications will be prioritised) Applicants must have the right to work in the UK. Sponsorship is not available for this role. Proof of eligibility to work in the UK will be required as part of the recruitment process. Selectamark Security Systems plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at Selectamark Security Systems plc and help us create a safer world through innovative security solutions! • Connect with Us: Stay updated on our latest news and opportunities by following Selectamark Security Systems plc on LinkedIn.

🚀 HR Specialist – UK & Nordics (Sweden, Denmark, Norway) 📄 Fixed Term Contract - 12 months 📍Hybrid London / Remote UK We’re hiring an HR Specialist to support a growing international business across the UK and Nordics. This is proper HR operations. You’ll be running the day-to-day reality of people processes across multiple countries, advising on local regulations, and making sure the basics are done properly, every time. If you like ownership and you’re comfortable working across different markets without everything being handed to you, this will suit you. 🌟 What You’ll Do: • Act as the HR point of contact across the UK, Sweden, Denmark, and Norway, • Manage the full employee lifecycle, including contracts, system updates, and employment changes, • Own onboarding and local orientation, making sure new hires actually have a good start, • Manage offboarding and exit processes across all countries in scope, • Handle benefits enrolment, including pensions and insurance schemes, • Support rollout and review of benefits alongside Total Rewards, • Partner with Payroll to manage leave and absence processes, including parental leave, • Act as the first point of contact for employee and manager queries, covering policies, benefits, and employment setups, • Provide guidance on local labour law and employee relations, working with Legal where needed, • Support audits, compliance activities, health and safety, and mandatory reporting, • Challenge proposals from the business where needed, offering practical, compliant solutions, • Support expansion into new markets, including entity setup, store openings, and acquisitions, • Improve HR operations processes, aligning local execution with global frameworks, • Own and deliver regional HR projects, while contributing to global initiatives, • Continuously look for ways to improve how HR operates across countries, • Act as a point of contact for local authorities, including tax and social security bodies 🔍 What You Bring: • Demonstrable experience in HR operations or people ops, ideally in a scale-up or multinational environment, • Strong knowledge of labour law and compliance in at least one of the markets (UK or Nordics), • Experience working across multiple countries is a big advantage, • Hands-on approach, you’re comfortable owning processes end-to-end, • Experience with HR systems (Workday preferred), • Strong Excel and Google Suite skills, • Solid stakeholder management, you can support and push back when needed, • High attention to detail and confidence handling sensitive information, • Fluent in English, additional Nordic languages are useful but not essential, • Experience in retail, labour relations, or project delivery is a plus 💡 Why This Role: This is not a passive HR role. You’ll be close to the business, working across multiple countries, and helping shape how HR operations scale properly. If you want variety, ownership, and a bit of complexity rather than a neat, predictable role, this is it. 💬 Let’s Talk! This is a 12-month fixed-term contract with the chance to extend. If this sounds like you, apply here or message me directly. Let’s chat! 👋