Dynamics 365 CE Functional Consultant
7 days ago
Edinburgh
D365 CE Functional Consultant Location: Edinburgh (2 days per week onsite, rest remote) Type: Permanent Employer: Microsoft Partner Experience: Strong D365 CE functional background About the Role We are looking for an experienced D365 CE Functional Consultant to join a leading Microsoft Partner. You will work closely with customers to deliver end‑to‑end CE solutions across Sales, Customer Service and core CRM. This is a hybrid role with 2 days per week in the Edinburgh office, offering strong collaboration and visibility with the wider team. What You Will Be Doing • Leading workshops and gathering business requirements, • Designing and configuring D365 CE across Sales, Customer Service and core CRM, • Translating business processes into scalable CE solutions, • Producing functional documentation, user stories and solution designs, • Supporting testing, training and go‑live activities, • Working closely with technical teams on integrations, customisations and Power Platform components, • Acting as a trusted advisor to customers and guiding best practice, • Supporting continuous improvement and new feature adoption What We Need From You • Strong functional experience with D365 CE / Dynamics CRM, • Proven track record delivering CE projects end‑to‑end, • Confident leading workshops and managing stakeholders, • Good understanding of Sales, Customer Service, workflows and configuration, • Experience with Power Platform (Power Automate, Power Apps) is a bonus, • Strong documentation and communication skills, • Ability to work 2 days per week in the Edinburgh office Why Join • Work with a respected Microsoft Partner with a strong CE pipeline, • Hybrid working with excellent team collaboration, • Clear progression into Senior Consultant or Solution Architect, • Exposure to modern CE, Power Platform and Azure technologies, • Supportive, delivery‑focused environment