Cluster Revenue Manager
5 days ago
Maidstone
Cluster Revenue Manager – Resorts Location: Remote / Hybrid (UK portfolio travel as required) We are seeking a highly commercial and analytical Cluster Revenue Manager – Resorts to lead revenue strategy across a portfolio of multi-dimensional resort hotels. This is not a rooms-only role. You will be responsible for driving total revenue performance across: • Rooms (occupancy, ADR, RevPAR), • Golf (green fees, memberships, societies), • Leisure & Spa, • Food & Beverage, • Meetings & Events Working closely with General Managers and the Group Director of Revenue, you will implement dynamic, data-led strategies that maximise profit, market share, and asset value. • Develop and execute integrated revenue strategies across multiple resort properties, • Drive performance across all revenue streams, not just rooms, • Align pricing and commercial strategy with demand patterns, seasonality, and local market conditions, • Manage daily rate strategy and inventory controls across all channels, • Optimise channel mix with clear focus on:, • Direct bookings and value-add strategies, • Controlled OTA contribution, • Corporate, leisure, and group segments, • Ensure rate parity and distribution efficiency across all platforms, • Support pricing strategies for:, • Golf memberships and society business, • Spa and leisure utilisation, • Meetings, events, and function space, • Identify opportunities to package and upsell across departments to drive total spend per guest, • Produce accurate weekly and monthly forecasts, budgets, and pace analysis, • Lead revenue meetings with clear, actionable insights, • Track and drive performance against key metrics:, • RevPAR, ADR, Occupancy, • TRevPAR and total revenue flow-through, • Provide clear recommendations to improve performance, not just report on it, • Work closely with Sales, Marketing, and Operations teams to ensure alignment, • Support General Managers in understanding and executing revenue strategy, • Act as the commercial lead across the portfolio, challenging assumptions and driving accountability, • Ensure accuracy and optimisation of all revenue systems (RMS, PMS, CRS, channel managers), • Maintain clean, reliable data to support decision-making, • Continuously review and improve processes and reporting, • Proven experience in hotel revenue management, ideally across multiple properties, • Strong understanding of resort or full-service hotel operations, • Demonstrable track record of improving RevPAR, ADR, and total revenue performance, • Highly analytical with the ability to turn data into clear, commercial action, • Experience with revenue systems, Excel, and distribution platforms, • Strong stakeholder management skills with the confidence to challenge and influence, • Experience with golf, spa, or membership-based revenue streams, • Experience working with major brands (e.g. Marriott International, IHG Hotels & Resorts, Accor), • Familiarity with branded systems and reporting tools, • Experience in a cluster or regional role, • A commercial mindset first, analytical second, • The ability to manage complexity across multiple revenue streams, • Confidence to challenge underperformance and drive change, • Strong attention to detail with a focus on execution, • Pace, ownership, and accountability, • Competitive salary, • Opportunity to shape revenue strategy across a growing resort portfolio, • Exposure to complex, high-value assets, • Career progression within a fast-growing hotel management company, • Supportive but performance-driven environment #J-18808-Ljbffr