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The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly., • Help maintain standards for food quality, hygiene, and health & safety., • Support with inventory checks, stock control, and liaising with suppliers., • Oversee the coordination of dine-in, takeaway, and delivery services., • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns., • Support initiatives to improve and maintain a 4.9-star Google rating., • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues., • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events., • Help execute strategies to increase sales and online visibility., • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste., • Help track usage of ingredients and manage portion control., • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff., • Foster team morale and help maintain a positive, productive environment., • Assist with creating fair and efficient staff rotas., • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures., • Support efforts to meet regulatory standards and prepare for inspections., • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality., • Strong communication and problem-solving skills., • Ability to support operational and financial goals., • Experience managing staff and handling customer issues effectively., • Familiarity with food delivery platforms is an advantage., • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses., • A dynamic and supportive team environment., • A chance to be part of a growing, community-loved business., • Ongoing training and career development opportunities.
We are Huws Gray, we employ approximately 5200 brilliant people and we work from around 320 branches around the UK. What we do is really simple, we sell building materials to the trade and public. We’re a ‘roll your sleeves up’ business with a can-do attitude and we take pride in serving our local tradespeople and communities. The role of a Senior Sales Person Our sales people play an integral part in the success of Huws Gray, it is their job to promote our products to our customers over the phone and at the counter. They are also responsible for helping to ensure the branch administration is kept up to date and all health and safety guidelines are adhered to. Experience of working within the builders merchants industry would be an advantage for this role.
We are looking for an outgoing and experienced Events Executive to join our team in the heart of Shoreditch. You will be working closely with the Events & Sales Manager and the Operation Teams to organize amazing events & private parties from start to finish. Strong written and verbal communication skills and impeccable attention to detail are vital. You will have experience in using Microsoft Office based tools including Word, Excel, and PowerPoint. Experience using Tripleseat is an advantage but not essential. What you will do: Handle internal & external events enquiries received via telephone, emails, in-house and third parties. To ensure you always use provided templates when responding by email. To ensure you deal with all requests immediately not leaving unsorted matters behind and with as much details as possible on order to provide the customer with the best service possible. Keep Private Dining & Events reservations details updated and collect all information on time. Responsible for some correspondence with clients. Ensure guests are aware of Private Dining & Events T&C when confirming bookings. Assisting with creating & updating all communication documents for hospitality management and operational team. Support the team to ensure all function sheets are regularly updated What we offer: · Staff Discount · Company Events · Free meals and coffee · Ongoing Development · Working hours: Mon - Fri, 9am-6pm
HELP WANTED – Furniture Stand Assistant (Romford Shopping Centre) We are looking for a reliable and friendly person to help sell and look after a furniture stand in Romford Shopping Centre. 📅 Dates: 5th – 17th September 🕘 Hours: 9am – 6pm (Monday to Saturday) / 11am – 5pm (Sunday) Duties include: - Engaging with customers and promoting products - Processing sales - Keeping the stand tidy and well-presented - Assisting with general day-to-day running of the stand Requirements: - Outgoing and approachable - Trustworthy and punctual - Previous retail or sales experience is a bonus, but not essential 💰 Pay to be discussed. 📞 If interested, please contact me
Duty Manager – Londis Overview We are seeking a dedicated and experienced Duty Manager to oversee the daily operations of our store. The ideal candidate will be a strong leader with a passion for delivering excellent customer service, driving sales, and ensuring smooth store operations. This role requires a proactive individual who can effectively manage staff, support customers, and maintain high operational and compliance standards. Key Responsibilities Supervise and coordinate daily store operations to ensure efficiency and excellent service. Lead, motivate, and support team members, fostering a positive and productive work environment. Handle customer inquiries, complaints, and feedback professionally to drive customer satisfaction. Support and coordinate with different departments (fresh food, grocery, checkout, warehouse) to ensure smooth service delivery. Monitor staff performance, providing coaching and training where necessary. Drive sales performance, monitor KPIs, and implement strategies to increase sales and profitability. Oversee stock control and replenishment, ensuring products are handled with care and presented in the best condition for customers. Maintain high store standards by keeping the shop floor and back areas clean, organised, and safe. Ensure colleagues follow department routines and processes through effective training and guidance. Enforce company policies while upholding health, safety, and food safety standards across the store. Assist with HR functions, including staff scheduling, recruitment, and onboarding. Take responsibility for the store in the absence of senior management. Experience & Skills Proven supervisory experience in a retail or supermarket environment (essential). Strong background in customer service with a focus on retail excellence. Demonstrated leadership skills with the ability to manage and inspire teams. Good understanding of retail operations, sales performance, and store standards. Excellent problem-solving, communication, and organisational skills. Flexibility to work varied shifts, including evenings, weekends, and bank holidays. Benefits Annual Holiday Allowance Performance Bonus Scheme Pension Scheme Employee Discount Why Join Us? This is an exciting opportunity to play a key role in the smooth running of our supermarket while contributing to an outstanding shopping experience for our customers. As part of our team, you’ll not only make an impact day-to-day but also benefit from clear opportunities for career growth and progression within the business. If you are passionate about retail, sales growth, and leadership, we encourage you to apply for the position of Duty Manager
This is a full-time (part-time available), on-site role for a Store Assistant. The Store Assistant will be responsible for day-to-day tasks associated with customer service, retail sales, and organizational skills. Management position also to be considered. Kindly advise if you have any previous management experience.
We are seeking a motivated and enthusiastic property consultant to join our growing team. This position is ideal for individuals with some prior estate agency experience who are looking to further their career. You will receive comprehensive training and support to develop your skills in sales, negotiation, and customer service. Key Responsibilities: Assist in the negotiation of property sales and provide exceptional service to clients. Conduct property viewings and provide relevant information to potential buyers. Support the senior sales negotiators in managing client relationships and maintaining communication. Learn and apply effective negotiation techniques to maximize sales opportunities. Maintain up-to-date knowledge of the local property market and industry trends. Help manage property listings and ensure all information is accurate and current. Participate in training sessions and team meetings to enhance skills and knowledge. Requirements: Strong interest in a career in real estate or sales. Excellent communication and interpersonal skills. Motivated, proactive, and eager to learn. Ability to work effectively in a team. A minimum 6 months experience in sales. Must have valid UK driving licence and vehicle. What We Offer: Comprehensive training and development opportunities. A supportive and collaborative work environment. Competitive salary with performance-based incentives. Opportunities for career advancement within the agency.
We are looking for full time Retail Assistants to join our team. You will provide excellent customer service, assist with sales, operate the till and ensure the store is well presented at all times.
We’re looking for a hardworking and reliable E-Commerce Assistant/Packer to join our team! We’re a growing retail company specialising in clothing, beauty products, toys, and more – and we’re looking for a dedicated new team member to help us deliver a seamless shopping experience to our customers. This is a home-based role, so you must have a clean and organised space at home where you can store and manage stock. Applicants must an active drivers license & own their own vehicle! Key Responsibilities: - Pack customer orders carefully and accurately - Drop off orders to local stores or postage/drop-off points - Manage and update our online sales platform. This includes replying to customer messages and uploading new stock. The working hours are from Monday to Friday, 9AM-5PM (40 Hours Weekly). We offer a pay rate starting at £12 per hour with the possibility of an increase, depending on your performance. Pay date on the 20TH of each month. Experience is not necessary but will be a bonus. All necessary equipment and training will be provided. We’re looking for someone local to Stratford so please don't apply if you’re not nearby.
Prepare and serve coffee, espresso drinks, teas, and other specialty beverages according to company recipes and standards. Greet customers, take accurate orders, and provide recommendations as needed. Operate espresso machines, grinders, brewing equipment, and point-of-sale (POS) systems. Maintain a clean, organized, and safe work environment, including regular cleaning of equipment and café spaces. Manage cash and credit transactions with accuracy and integrity. Restock inventory, monitor supplies, and assist with daily café operations. Deliver excellent customer service by creating a welcoming and engaging atmosphere. Work collaboratively with team members to ensure efficient service, especially during peak hours.
Restaurant Manager Wanted – Romford Steakhouse We’re on the lookout for an experienced Restaurant Manager to join our team at our busy steakhouse in Romford. If you love great food, buzzing service, and know how to run a smooth, lively restaurant, we’d love to hear from you! What you’ll be doing: Running the floor day-to-day Keeping service standards high and customers happy Leading, training & motivating the team Stock, rotas & making sure the place runs like clockwork Driving sales while keeping the vibe welcoming What we’re looking for: Someone with solid restaurant management experience (steakhouse or similar A strong leader who’s hands-on and people-focused Flexible to work evenings & weekends Passionate about food, drink & customer service What’s in it for you: Competitive pay + performance bonus Staff meals & discounts A chance to make your mark in a busy, growing restaurant 📍 Based in Romford, Essex
About AI Talent Hub AI Talent Hub helps UK small and medium-sized businesses (SMEs) save time and cut costs through practical AI solutions. We deliver AI consultations, automation setups, and workshops that make AI simple, accessible, and impactful for SMEs. We are now looking for a UK-based Business Development Associate to be the client-facing representative of our business, helping us build trust with local SMEs and expand our customer base. Key Responsibilities Represent AI Talent Hub in discovery calls, consultations, and networking events with UK SMEs.(preferably female) Identify and qualify new SME leads through networking, LinkedIn outreach, and local business groups. Present AI Talent Hub’s core offerings (Free Consultation, £299 AI Audit, £999 AI Starter Pack, and Workshops). Build trust with SME decision-makers (owners, directors, practice managers, etc.). Collaborate with the delivery team (founder + AI consultants) to hand over projects smoothly. Provide client feedback to improve our service packages and sales process. Requirements Native/near-native English communication skills (clear, professional, approachable). Strong presentation and client relationship-building skills. Experience in sales, consulting, or SME business development preferred. Comfortable using LinkedIn, email outreach, and attending SME networking events. Interest in technology, AI, or digital services (technical expertise not required). Self-motivated, able to work independently with minimal supervision. What We Offer Flexible, remote-first role. Commission-based earnings with growth potential. Opportunity to be part of a growing AI consulting brand in the UK. Training on AI solutions and how to present them to SMEs. Chance to step into a future leadership role as we scale.
Purpose of the role Responsible for assisting the Health Club in the efficient running of the Health Club, ensuring a fun, safe and friendly environment for members and hotel guests. To maximise the sales of Health Club membership and spa treatments and products and ensure sales performance for the department To manage departmental sales and marketing administration and reports in according to company standards To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place To work with the Membership Executive to ensure that the Leisure Club’s sales and marketing strategy is implemented successfully To promote a positive perception of the company at all times both internally and externally. Duties and responsibilities To support the Health Club in the effective running of the Health Club Prepares employees rosters in line with business requirements ensuring efficient service to our guests at all times Ensure compliance with all Spa SOPs and Hotel Standards. To adhere to the requirements of the Data Protection Act at all times. To check that all staff are correctly uniformed and that their personal presentation is to the hotel’s standards, and name badges are worn. To respond the telephone enquiries as per club procedures To carry out beauty treatments as booked by clients following Club procedures for pre and post administration including: Facials Back, neck, scalp, full body and deep tissue massage Body sculpting and other detox therapies Hand, nail and food grooming Eyebrow shape and tint Aromatherapy Manicure and pedicure Hair removal To undertake cleaning duties in the treatments room To report all disciplinary and grievance matters immediately to the Health Club Manager. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported inline with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipments are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Sales & Marketing To actively promote the sale of beauty products in conjunction with beauty treatments Plan and achieve department retail sales targets on a monthly basis Monitor and review sales against target Analyse and review business performance for each treatment/product, identifying opportunities and development areas To promote the hotel and its facilities to in house and prospective guests and to liaise with the sales and marketing department To safeguard revenue by controlling allowances and discounts in accordance with the hotel procedures Customer Relations Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guests experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Administration and Reporting: Responsible for all payments made for beauty therapy treatments/products Record details of all treatments taken for each client To take responsibility for stock control accounting systems To take responsibility for cashing up To ensure that sales tracking data is completed on a daily, weekly and monthly basis KPIs such as return appointments, link selling and file cards are updated and results communicated to the Department To ensure that purchase orders are formulated and authorised correctly and in accordance with Company’s procedures Key performance indicators Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally
Ara is an independent all-day dining restaurant in the heart of Aldgate East, serving breakfast, lunch, dinner, and everything in between. Our menu is ‘well-travelled’ – bringing flavours from around the world, designed for a relaxed yet vibrant dining experience. We are looking for a hands-on, energetic Assistant Manager to join our growing team. This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about hospitality, and enjoys being part of a dynamic independent restaurant. What you’ll do: • Support the General Manager in the daily running of the restaurant, • Lead, train, and motivate the front of house team, • Deliver excellent guest experience and service standards, • Assist with rota planning, stock control, and operational duties, • Help drive sales and maintain cost efficiencies, • Be a role model on the floor with a ‘lead from the front’ approach What we’re looking for: • Previous management/supervisory experience in a restaurant, • Strong leadership and communication skills, • Passion for hospitality and customer service, • Ability to work well under pressure and problem-solve on the spot, • A positive, team-focused attitude What we offer: • Career progression within an ambitious independent group, • Staff meals on shift and staff discount, • A fun, supportive working environment
Recruitment Role This role will offer you the first step towards building a fulfilling career in the thriving recruitment industry. To succeed in this role, you’ll need to be an excellent judge of character, be able to think on your feet to match candidates to relevant job opportunities quickly and effectively. You should also be a confident communicator, as this role will involve constant interaction with a range of different people and personalities both on the phone and face to face. The Role: · Sourcing job applicants from the database and exploring employment opportunities · Contacting candidates to arrange interviews via telephone and email · Establishing contacts to help build a client database · Add new vacancies to the job board and ensure the accuracy of the advert and to maximise applications · Send out interview confirmations and job descriptions via email · Register candidates that may be looking for temporary or permanent work · Reference checking and vetting all candidates following registration · Taking incoming calls to the office via the phone system and passing calls to relevant staff · You will assess and interview candidates to build a clear picture of their career goals and noting their experience · Represent us at local and national recruitment related events Desired Skills and Experience: · Worked in a similar sales environment · Be confident working in a fast-paced environment · Excellent organisational skills · Ability to communicate professionally · Ability to use initiative and willingness to learn · Strong MS Office and bespoke software skills Salary - Range £18,000 - £21,000 (Dependant on experience + Bonuses) Car park available Apply
Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.
Sales Development Representative (SDR) 📍 Location: Remote (London HQ) 📊 Reports to: Sales Lead About Timebook Timebook is a modern product management platform designed for product teams. Our AI-assisted workflows centralise insights, connect customer needs to business goals, and streamline delivery—helping teams eliminate silos, improve collaboration, and get the right things done faster. Founded in 2023 and backed by £12M funding, we’re on a mission to transform how product teams discover, plan, and deliver remarkable products. With offices in London, Poland, and California, and a 15-person team, we’re growing fast and looking for ambitious talent to join us. The Role We’re seeking a motivated, results-driven Sales Development Representative (SDR) to fuel our growth. You’ll generate qualified opportunities for the Sales Lead through outbound prospecting, research, and relationship building. This is a high-activity, high-impact role—perfect for someone who wants to break into SaaS sales, thrive in a fast-paced environment, and play a pivotal role in scaling an early-stage company. What You’ll Do Prospect & Research: Identify target accounts and engage decision-makers via email, phone, and LinkedIn. Qualify Leads: Assess fit against our Ideal Customer Profile and uncover real business needs. Generate Meetings: Book high-quality demos and sales appointments for the Sales Lead. Follow Up & Nurture: Build rapport and maintain timely, value-driven communication. Support Campaigns: Partner with marketing to test outreach sequences and share feedback. Use Sales Tools: Keep activities up to date in Attio and leverage prospecting tools (Cognism, LinkedIn Sales Nav, etc.). Share Insights: Report trends, objections, and prospect needs to help sharpen our positioning. About You ✅ 1–2 years’ experience in B2B sales or business development (SaaS a strong plus). ✅ Proven comfort with outbound prospecting and hitting activity targets. ✅ Excellent written & verbal communication skills. ✅ Organised, proactive, and able to manage multiple priorities. ✅ Familiarity with CRM tools (Attio, HubSpot, Salesforce, etc.). ✅ Passion for startups, technology, and AI-powered solutions. Why Join Us Competitive base salary + commission. Work closely with experienced sales leadership and founders. Clear career development opportunities in a scaling SaaS company. Flexible, remote-friendly environment. Make a visible impact in reshaping how product teams work.
We are an established and busy Sales and Letting Agent. We are now searching for an Administrator to join our busy office Duties will include general administrate duties as well as maintaining the company website with properties for sales/lettings, adding new properties to the portals, maintaining the office window display, assisting with lettings administration and property management including renewals and scheduling gas and electrical reports. You must enjoy dealing with a variety of people, as the role also involves meeting clients in the office and dealing with telephone enquiries. The atmosphere in the office is extremely vibrant, with a large number of clients arriving at the office in person requiring a property viewing or needing assistance with general enquiries. Meanwhile, the phones will be ringing so the pace is fast, yet every client needs to be dealt with professionally. The Branch Administrator must be able to deliver under pressure and be confident with dealing with clients both in person and over the phone, have strong organisational skills, effective communication skills both written and verbal with strong attention to detail, have an ability to multi-task and an excellent telephone manner. If you are interested and believe you have suitable skills and experience to be considered for the position, then please apply. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.
Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.
Key Responsibilities: Client Support/Customer Service – Issue product quotations, answering calls, dealing with queries for both Cleaning & Washroom Clients. Manage new sales leads. Route planning- daily schedules and reactive jobs for the operatives. Office Support – Answering telephones, Stock control & orders – all products are neatly stored away and notify members of staff of product delivery. Schedule Planning – Lead Support for the operatives. Daily schedules and reactive jobs for the operatives. Contracts Management System – Updating of tasks on contracts, supplier orders, attaching documentation to contracts. Assist Directors and Office Manager with any adhoc requests. Area Manager Support – Provide quotations, update folders on server, collating communication & signing in books, co-ordinate the implementation of new contracts on time by ensuring adequate and correct stock is available and adequate teams are mobilised effectively. Accounts Support – Cross check sales & purchase invoices. Liaise with Health & Safety to make sure all RAMS and procedures for Services are up to date. Attend Operations meetings at Head Office with the Office Manager and subcontractors. Establish and manage new supplier leads. Key Skills & requirements: Have excellent attention to detail Have sound administration and organisational skills Be computer literate (minimum of word/excel) Have the ability to communicate with people at all levels Be ambitious to learn, develop and succeed Be customer focused.
Job Description: At ARRO Coffee, we are seeking an enthusiastic and experienced Team Leader. You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Benefits: Competitive hourly rate: £13.80 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Key Responsibilities: • Leadership & Team Management:, • Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service, • Foster a positive and inclusive work environment by coaching, training, and supporting team members., • Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. Operational Management: • Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management, • Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times., • Monitor inventory levels, and place orders for supplies as needed., • Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: • Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. Compliance & Safety: • Ensure compliance with company policies, procedures, and health and safety regulations., • Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: • Proven experience as a Team Leader/Supervisor, in a café or hospitality environment., • Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment., • Demonstrated ability to lead and motivate a team in a fast-paced environment., • Excellent communication, interpersonal, and leadership skills., • Strong problem-solving abilities and a proactive approach to challenges., • Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness., • Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays., • Passionate about creating memorable customer experiences and fostering a positive workplace culture. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
We are seeking a motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a key role in helping customers find the right products or services, answering inquiries, and ensuring a smooth and positive sales experience. Key Responsibilities: Greet and assist customers with a friendly and professional attitude Understand customer needs and recommend suitable products or services Explain product features, benefits, pricing, and promotions Meet or exceed sales targets and performance metrics Maintain a clean, organized, and well-stocked sales area Handle customer questions, complaints, and returns professionally Process sales transactions accurately using the POS system Build and maintain strong customer relationships to encourage repeat business Stay up-to-date on product knowledge and company offerings Requirements: Previous experience in sales or customer service is a plus Strong communication and interpersonal skills Ability to work in a fast-paced, target-driven environment Basic math and computer skills High school diploma or equivalent (preferred) Positive attitude, reliability, and teamwork
We are hiring a high-energy, results-driven Lettings Negotiator to dominate one of the most competitive markets out there. This is not a clock-in, clock-out position. It's a full-time opportunity for someone serious about building a career where effort = income. You'll work Monday to Saturday, handling only lettings (no sales), on a commission-based pay structure with aggressive bonuses for strong performance. Your mission: Find tenants fast. Close strong. Deliver an exceptional service that keeps landlords and tenants coming back. Key Responsibilities: Proactively source and manage rental listings Arrange and conduct property viewings Handle negotiations between landlords and tenants Guide tenants through the letting process from first viewing to move-in Maintain strong communication with landlords, tenants, and property managers Smash monthly and quarterly targets - and be rewarded for it What We're Looking For: Hungry, ambitious, and unafraid to pick up the phone Sharp communicator with a persuasive edge Able to think fast, move faster, and stay cool under pressure Previous lettings experience preferred but not essential - attitude matters more Based locally or able to commute reliably Monday to Saturday What You'll Get: Uncapped commission Bonus incentives for top performers Training and hands-on mentoring to level up fast Opportunity to grow in a company that promotes based on results, not politics Bottom Line: If you want a safety net, this isn't it. If you want a real shot at serious earnings and a fast-paced environment where you can thrive -welcome aboard.
NOYA is a vibrant dining destination specializing in exquisite Japanese and Pan-Asian cuisine, complemented by a lively shisha lounge experience. With a seating capacity of 300, we pride ourselves on providing our guests with outstanding service and memorable moments. We are currently looking for an enthusiastic and skilled Part-Time Waiter to join our dynamic team. As a Part-Time Waiter, you will play a vital role in delivering an exceptional dining experience to our guests. This position is specifically for Fridays, Saturdays, and Sundays, requiring a commitment to providing attentive service, ensuring guest satisfaction, and contributing to the smooth operation of both the restaurant and the shisha lounge. Key Responsibilities: Guest Service: Greet and welcome guests promptly, providing them with menus and information about our Japanese and Pan-Asian cuisine, as well as daily specials and promotions. Ensure a positive and welcoming atmosphere at all times. Order Management: Take accurate food and beverage orders, relay them to the kitchen and bar staff, and ensure timely delivery to guests. Anticipate guests’ needs and provide recommendations as necessary. ** Sales Skills: Utilize strong sales techniques to upsell menu items, special offers, and shisha options, contributing to overall revenue growth. Table Maintenance:** Ensure tables are clean, properly set, and well-maintained throughout the dining experience. Assist with clearing and resetting tables as needed. Collaboration: Work closely with kitchen and bar staff to ensure smooth service and accurate order fulfillment. Communicate effectively with team members to enhance guest experiences. Compliance and Safety: Adhere to all health and safety regulations, including food handling and sanitation practices, to ensure a safe dining environment for guests and staff. Qualifications: Minimum of 2 years of experience in a waitstaff role, preferably in a high-volume restaurant or hospitality environment. Strong interpersonal and communication skills, with a customer-focused approach. Sales-driven mindset with the ability to promote and up sale menu items and special offers effectively. Availability to work specifically on Fridays, Saturdays, and Sundays. Team player with a positive attitude and a willingness to learn. Knowledge of food and beverage service standards; familiarity with shisha service is a plus. What We Offer: Competitive hourly wage plus tips. A dynamic and supportive work environment with opportunities for growth. Employee discounts on food and beverages. Flexible scheduling to accommodate your availability. Application Process: If you are passionate about providing exceptional service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resume and a brief message outlining your relevant experience to us.
Hello Everyone, We are Uncommon, a popular and established coffee shop/ delicatessen. We are growing our team in our newest shop near Tate Modern museum in the hearth of London’s South Bank. We are looking for new happy individuals to join our team. You must have previous experience as a barista ( Latte art is a plus) :) We are self ordering, but carrying with a tray. Floor/waiter,waitress experience is also a plus. You must have previous experience as a shop assistant/ shop keeper and passion about food and drink produce. Duties as below; Greeting guests and customers who enter the shop Provide Excellent Food and Drink standards Be involved in stock control and management Assisting guests to find the goods and products they are looking for Being responsible for processing card payments Stocking shelves with merchandise Reporting discrepancies and problems to the supervisor or manager Giving advice and guidance on product selection to customers Keeping the store tidy and clean( this includes hoovering and mopping) Responsible dealing with customer complaints Keeping up to date with special promotions and putting up displays We are offering a very competitive pay rate, staff food, additional discount for rest of the food, discount for retail and monthly bonus based on sales targets. All the best, Uncommon Triptych
Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries Managing salon emails ,Taking payments, issuing receipts, and managing the till Ensuring the front-of-house and reception area are always clean, tidy, and inviting Supporting stylists and management with day-to-day tasks Keeping track of retail stock at the front desk and assisting with product sales Helping coordinate a smooth and professional flow of daily operations What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon, spa, or hospitality setting is ideal but not essential) A genuine passion for delivering excellent customer service Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation Ability to multitask, stay calm under pressure, and manage time effectively Tech-savvy and comfortable using booking or POS systems (training provided) A team player who’s willing to go the extra mile for clients and colleagues
Join us as we continue to expand across London. We are part of a chain of 6 high-end central London dry cleaning stores spaced across the capital. As we grow, we are continuing our search for driven, open-minded and hard-working individuals to help us grow and stretch our business. WE ARE CURRENTLY LOOKING TO RECRUIT LAUNDRY/SHOP ASSISTANTS We value individuals who possess an open-minded mentality to work, coach-ability and a strong hardworking nature. * Full and detailed training is provided by our team What we look for: • Driven, committed and target-orientated individuals, • Good organisational skills, • Team Players, • -Thorough desire for quality and detail, • Job Roles: Sorting and ticketing garments per orders Quality Control of Garments Loading and unloading of laundry machines Booking in and ticketing of garments Folding and packing of shirts and other laundry. Maintaining cleanliness of the store and common work spaces The job leads onto a shop assistant role which would involve the following Handling and processing payments Maintaining and building great customer relations Why join us? • Join a special, diverse and enjoyable company culture, • Excel and develop vital and transferable skills such as sales, customer service, management, leadership etc *Who are we? * • Officially founded in 2001, we are a growing, diverse cleaning company with branches spaced all across central London. We have bases in Mayfair, Marylebone, Fitzrovia, Euston, Covent Garden and Baker Street., • We look forward to welcoming you
Location: London Company: OneTent Commission: Earn Up To 75% Commission – First Year Introductory Offer As part of our startup launch, we're offering self-employed estate agents an exclusive 75% commission split for their first year. This is a limited-time rate designed to support new team members who join OneTent early. Also, as part of our launch, we will be inviting one senior agent to manage sales and lettings and help develop a high-performing agent network. This is a frontline leadership role, which, for the right individual, opens a path toward becoming a partner or future CEO. 💰 What You’ll Get • Up to 75% commission share in the first year, • Uncapped earning potential, • No Upfront Fees, • Self-employed model – full flexibility over your hours, territory, and clients, • CRM & tech support – state-of-the-art platforms to streamline your workflow, • Minimum 2 years in property sales or lettings, • Strong local knowledge and client-handling skills, • Ambitious, self-motivated, and service-driven, • Comfortable with self-employed responsibilities (tax, admin, etc.), • Providing free labour on all minor repairs throughout the tenancy, • Before tenancy, providing six hours free handyman labour to fix minor flaws, or to assist with chores, • Carrying out free, full photographic inventory before tenant move-in, • Tradesmen In-House: No outsourcing. Our skilled engineers, plumbers, electricians, and decorators are part of our core team.
About the job Company Description We’re looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you’ll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton will soon comprise 6 unique properties (4 in London, Edinburgh and Dublin), with a total of 1,200 bedrooms, 10 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2025, The Hoxton Edinburgh will be our first property in the Scottish capital, followed by another exciting opening in Dublin in late 2025. Job Description What you'll do… With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. Qualifications What we're looking for... You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You’re looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. Additional Information What’s in it for you… The opportunity to join an exciting hospitality brand, develop your revenue and leadership skills and have a real impact on the success of your assigned hotels. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts and free stays across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development. Department: Revenue Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Job Title: Café/Bar Supervisor Reports to: Manager on Duty / General Manager Job Overview: As a café/bar Supervisor, you will play a key role in ensuring daily operations run smoothly, maintaining high standards of service and cleanliness, and leading the team to deliver outstanding guest experiences. You’ll support the manager on duty with a range of day-to-day operational tasks, while actively driving sales and motivating the team to meet performance targets. Key Responsibilities: Lead by example to ensure all service and hospitality standards are consistently met and exceeded. Support and motivate team members during shifts to deliver the best possible service to all guests. Uphold and enforce all cleaning, hygiene, and safety standards throughout the venue, ensuring a clean, welcoming environment at all times. Address guest feedback professionally and promptly to ensure customer satisfaction. Assist in training and onboarding new team members, promoting a positive and productive work environment. Take ownership of shift leadership duties, including staff allocation and floor management when required. Actively contribute to achieving and exceeding sales targets through upselling, team engagement, and service excellence. Ensure stock levels and product presentation meet brand standards. Support the manager on duty with reasonable day-to-day operational tasks as requested, including opening/closing duties, stock control, cash handling, and reporting. Promote and maintain a culture of teamwork, respect, and professional development. Skills & Experience Required: Previous experience in a café, bar, or hospitality environment, ideally in a supervisory or leadership role. Strong customer service focus with a passion for hospitality. Ability to lead, inspire, and motivate a team in a fast-paced environment. Excellent communication and problem-solving skills. A proactive approach to maintaining cleanliness and safety standards. Basic understanding of stock management and sales techniques. Flexible approach to working hours, including evenings and weekends. What We Offer: Competitive pay and tips. Opportunities for progression and development. Ongoing training and support. A vibrant, inclusive working environment.
We are seeking a proactive and motivated individual to join our team as a Youth League Outreach & Administrative Assistant. In this role, you will be responsible for engaging with football clubs to encourage registration for our upcoming youth league season, as well as assisting with various administrative tasks to ensure a smooth onboarding process. Key Responsibilities: Reach out to local football clubs to promote and facilitate their registration for our youth league Assist with the onboarding process, including communication, documentation, and coordination Support administrative tasks related to league registration and season preparation Collaborate with our team to ensure all club registrations are completed efficiently and accurately Requirements: Strong communication and interpersonal skills Organisational skills and attention to detail Ability to work independently and as part of a team Willingness to come into our office for 3 hours a day, 3 days a week Passion for youth sports and community engagement is a plus This position is a great opportunity to be involved in the development of youth sports and to contribute to a dynamic team. The role is in preparation for the September season, so we are looking for someone committed and reliable. If you're interested in making a positive impact in youth sports and have the necessary skills, please apply.
Sales Representative (On the Road) – High Commission | Unlimited Earning Potential Location: North of England Employment Type: Self-employed / Commission-based Start Date: Immediate Eurotile fast growing B2B digital marketplace—serving interior designers, architects, and trade professionals. We are expanding our team and looking for dynamic, self-motivated field Sales Representatives to join our nationwide network. What’s in It for You? • Uncapped commission – high earning potential, • Full product and portal training, • Automated invoicing and order handling – you sell, we fulfil, • Support from a central marketing team, CRM system, and dedicated logistics team, • Earn commission on repeat orders with no cap Your Role • Proactively prospect and onboard interior designers, contractors, and developers, • Arrange POS installations, • Conduct in-person client visits to present samples and assist with bulk orders, • Use the Eurotile trade portal to create quotes and issue invoices, • Educate clients on their ability to add markups and earn their own margin, • Attend trade events, expos, or networking functions Requirements • You MUST drive and have your own car, • Strong communication and relationship-building skills, • Self-motivated, entrepreneurial mindset, • Basic tech literacy (CRM use, online quoting, etc.) Ideal Candidates Someone that is enthusiastic about working hard and growing fast. If you are super ambitious, this is great opportunity for you. Join Eurotile – where you own your client base and we do the heavy lifting.
Job Summary: The Floor Manager is responsible for supervising daily operations on the sales floor, ensuring high levels of customer satisfaction, team productivity, and operational efficiency. This role acts as a key point of contact between staff and upper management, ensuring company standards and procedures are maintained. Key Responsibilities: Supervise and coordinate day-to-day activities on the sales or operations floor. Lead, motivate, and coach staff to meet sales targets and performance goals. Ensure excellent customer service by addressing customer concerns and resolving issues promptly. Monitor inventory levels and coordinate with stockroom for replenishment. Enforce compliance with health, safety, and company policies. Oversee floor layout, product displays, and merchandising standards. Handle staff scheduling, shift management, and attendance. Conduct regular performance reviews and provide feedback and training. Act as the point person for escalations during assigned shifts. Assist in sales reporting, audits, and other administrative tasks as needed. Qualifications: 3+ years of experience in retail business. Strong leadership and interpersonal skills. Excellent communication and conflict resolution abilities. Ability to multitask and remain calm under pressure. Proficient in using POS systems, MS Office, and inventory management tools.