Oversee daily operations to ensure smooth service and excellent customer experience, focusing on efficiency and satisfaction. Maintain high-quality standards for menu items, ensuring consistency in taste, freshness, and presentation. Manage staff schedules, provide training, and ensure performance meets Black Sheep Coffee’s service and operational goals. Monitor inventory levels and work with suppliers to ensure a steady supply of fresh ingredients. Ensure compliance with UK food safety and hygiene regulations, maintaining a clean and safe café environment. Control budgets, ensure sales targets are met, and optimize profitability through cost management and pricing strategies. Develop and implement promotional strategies to attract new customers, increase foot traffic, and build brand loyalty.
This is an opportunity to gain valuable experience in a busy and growing bakery - we are looking for a baker to join our little team. We are an Asian bakery specialising in milk bread products such as filled sweet and savoury buns and breads, as well as cookies and patisserie items. We have both wholesale and retail customers and are looking for a self-starter who is adaptable and able to work independently as well as part of a team. Responsibilities include: Making dough for bread loaves, rolls and buns Shaping, filling and baking buns Making cookies and bun filling Cleandown of workspace and appliances Packaging items for delivery to customers and markets Occasional serving of customers where required You will be required to work in our production site which is based in Bermondsey, London. Here, you will prepare our products to order for our various sales channels including: Ongoing weekly and adhoc orders for our wholesale customers Production for our weekly popups (approx 6-8 per week) Ongoing production for our markets in London throughout the week (currently 8-10 markets) Events and catering Training will be given.
Limitless promotions is a leading sales and marketing company where an individual is able to learn multiple life and working skills and is able to apply those firsthand on the field conducting basic sales while going through our 5 stage program and even able to snatch the opportunity to grow into a senior position and one day open up their own office. Our passionate and dynamic team we create a supportive atmosphere with direct mentorship. Benefits. • Fast progression opportunity’s. • Networking alongside Travel. • Competitive weekly pay. • Hands on training. Requirements ; over 18 years of age and eligible to work in the uk. • High work ethic and desire to progress. • Great attitude. • Communication skills. • Growth mindset Experience: Not required Languages: English – Advanced Employment: Full-time Salary: £1,200 – £2,400 monthly Benefits: OTE Starting time: Immediate start!
Job Title: Insurance Advisor Company: Supreme Financial Solutions LTD Location: United Kingdom (Self-employed, work remotely) About Us: Supreme Financial Solutions LTD is a network of experienced, professional, and talented individuals who provide exceptional customer experiences. We offer tailored financial solutions, including mortgages, commercial insurance, income protection, and more, to suit diverse client needs. As part of The Openwork Partnership, one of the UK's largest and longest-established financial advice and investment companies, we uphold the highest standards of compliance and client service. Role Overview: We are expanding our team and seeking motivated individuals to join us as Insurance Advisors. In this self-employed role, you'll have the flexibility to manage your own schedule while benefiting from a highly attractive, commission-based pay structure with weekly payouts. No prior experience is required, as comprehensive training will be provided. Key Responsibilities: Provide tailored advice on protection products, including life and critical illness cover, accident and sickness cover, and buildings/contents insurance. Engage with clients to understand their financial needs and recommend suitable insurance solutions. Build and maintain strong client relationships to ensure ongoing satisfaction and trust. Stay updated on industry trends and product knowledge to offer informed advice. Requirements: Excellent communication skills with a focus on active listening and empathy. Strong problem-solving abilities and a proactive approach to addressing client needs. Self-motivated and driven to achieve personal and professional goals. Ability to work independently and manage time effectively. What We Offer: Unlimited Earnings Potential: Your efforts are rewarded with a commission-based pay structure, allowing you to earn between £30K - £100K per annum. Flexible Working Hours: Control your own working day and be your own boss, allowing for a work-life balance that suits your lifestyle. Comprehensive Training: Access to first-class training and development programs to support your career progression. Supportive Team Culture: Join a warm, supportive, and friendly team that focuses on individual aspirations and maintains integrity in all interactions. Career Advancement: Opportunities to progress in protection, mortgages, or wealth management, with the potential to become an Area Sales Manager and lead your own team. How to Apply: If you're enthusiastic about starting a rewarding career in financial services and want to be part of a dynamic team, we'd love to hear from you.
We're looking for a Part-Time Sales Rep in London (Commission-Based) Do you have experience in hospitality and sales? Fusion Consortium, is a hospitality recruitment agency, and we need a London-based rep to visit restaurants & coffee shops looking to hire staff. ✅ Fully commission-based: Earn £150 per new client you bring in + 10% of the recruitment fee for every recruitment fulfillment for that client (as long as you continue working in this role) ✅ Flexible location: Work with businesses in the London areas you want. ✅ Flexible schedule: Work when you want and the hours you want. ✅ Work from Home (partially): You can generate leads by phone and/or email (but all clients need to be visited in person before signing). ✅ Perfect for students, hospitality workers, or people with good connections in the industry. ✅ Training and Coaching provided. If you’re outgoing, good at talking to small business owners, and want an easy way to earn extra money: Apply today.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus. London
Oversee daily operations to ensure smooth service and excellent customer experience, focusing on efficiency and satisfaction. Maintain high-quality standards for menu items, ensuring consistency in taste, freshness, and presentation. Manage staff schedules, provide training, and ensure performance meets restaurant goals. Monitor inventory levels and work with suppliers to ensure a steady supply of fresh ingredients. Ensure compliance with UK food safety and hygiene regulations. Control budgets, ensure sales targets are met, and optimize profitability. Develop promotional strategies to attract new customers and build loyalty.
Business Development Manager – Lead Generation Role with Long-Term Earnings Role: Self-Employed Business Development Manager Earnings: Uncapped commission with long-term payouts Location: Remote – Work from anywhere in the UK Growth Opportunities: Performance-based earnings with potential for team development Eagles Design Studios is seeking motivated individuals to join our team as Business Development Managers. This role is ideal for those looking to increase their income, develop their sales skills, and potentially grow their own team. No direct selling is required – the focus is on generating leads and connecting them with our sales team. Key Responsibilities - Lead Generation: Identify businesses in need of web design and branding services. - Appointment Booking: Schedule calls between prospects and our sales team. - Flexible Outreach: Use direct-call methods or social media platforms (Instagram, Facebook, LinkedIn, TikTok) or other preferred methods to engage with potential clients. - No Direct Selling: Your role is to generate and book leads; our sales team handles the rest. - Work Independently: Choose your own hours and working style. - Training & Support: Gain access to resources and guidance to help you succeed. - Earnings & Growth Potential - Long-Term Income: Receive monthly payouts for up to 11 months per converted lead. - Scalable Growth: The more successful leads you provide, the higher your earnings. - Career Progression: Meet performance targets and gain opportunities to build your own team. Example Scenario: Generating 10 successful leads in a month could result in earnings of £100 per month for the next 11 months (£1,100 total), provided they convert to sales. What We Offer - Uncapped Commission: No earnings limit, with potential for long-term payouts. - Flexible Working: Work from anywhere, with no set hours or restrictions. - No Experience Required: Full training provided. - Marketing, Sales, or Business Experience is a Plus: While previous experience can be beneficial, it is not a requirement. We welcome individuals from all backgrounds who have the motivation and drive to succeed. - Growth Opportunities: Unlock additional earnings by developing a team. - Established Brand: Join a growing company with a strong reputation in web design and branding. Who We Are Eagles Design Studios is a creative agency dedicated to delivering high-quality web design and branding solutions to businesses of all sizes. This job opportunity is provided by Eagles Design Studios, but the hiring process will be carried out by The Ministry Group Elevation, our sister company, ensuring a seamless and professional recruitment experience. Ideal Candidate - Looking for additional income (full-time, part-time, or freelance). - Interested in learning lead generation and business development. - Networking skills are preferred but not required. - Self-motivated and eager to achieve financial growth. Apply Today If you are interested in this opportunity and want to start earning, apply now.
Location: LE1 6NU Job Type: Full-Time Position Overview We are seeking a candidate with good customer service, resilience and motivation💪. As a Brand Ambassador, you will be responsible for the growth of our client through in person sales🛍️. This is an excellent opportunity for individuals looking to build their communication skills and self confidence🎤 Why Lemon Sales Group? • 🌟Flexible working days • 💰Uncapped commission allowing you to take control of your income • 📚Free coaching and network provided allowing you to improve life skills • 🎉Fun working environment • 🚫No experience required • 📈Our no seniority business programme means that you can take control of how quickly you develop • 🚶♂️Just a 7 minute walk from Clock tower, 5 minute walk from the train station🚉 If you’re passionate about self-development and look to gain experience or kickstart a career in direct sales, this is the perfect role for you! Apply today to join the Lemon Sales Group team🍋 Be part of our exciting journey🌟
Join Our Team as a Recruitment Consultant! Are you a motivated, results-driven individual with a passion for connecting talent with opportunity? Do you thrive in a fast-paced, high-reward environment where your efforts directly impact your earnings? If so, we want YOU to join our dynamic recruitment team! Position: Recruitment Consultant Location: E13 London or From Home Earnings: Unlimited – the more placements you make, the more you earn! Why Choose Us? Uncapped Commission: Your earning potential is limitless. The more successful placements you make, the higher your income. Autonomy: Work independently and be in control of your own success. Support & Training: We provide comprehensive training, ongoing support, and access to the latest recruitment tools to help you excel. Career Growth: As part of our growing team, you'll have ample opportunities to develop your skills and advance your career. What We’re Looking For: Strong communication and negotiation skills A drive to succeed and exceed targets Previous recruitment or sales experience A self-starter who thrives in a performance-based environment Ability to build relationships and provide exceptional service to clients and candidates What You’ll Do: Source, interview, and place candidates across various sectors Build and manage client relationships Work with a range of businesses to meet their recruitment needs Hit and exceed personal sales targets to maximize your commission This is a commission only role atb50/ 50 split on banking You will need a phone and a laptop Ready to take control of your earning potential? Apply now and become a key player in our thriving recruitment team! Contact us today to learn more and start your journey toward unlimited success.
📍 Location: barnet 💷 Salary: Competitive (Based on experience) + Bonuses ⏳ Job Type: Full-time About Us: Samash Burger Restaurant is a fast-growing, customer-focused eatery known for its delicious gourmet burgers and excellent service. We are looking for a passionate and experienced Restaurant Manager to lead our team and ensure smooth day-to-day operations. Key Responsibilities: ✅ Oversee daily restaurant operations, ensuring efficiency and high service standards ✅ Manage and train staff, fostering a positive work environment ✅ Monitor inventory, order supplies, and control food & labor costs ✅ Ensure compliance with health & safety regulations ✅ Handle customer feedback and maintain a high level of customer satisfaction ✅ Develop and implement strategies to drive sales and increase profitability ✅ Create staff schedules and manage payroll ✅ Work closely with the kitchen and front-of-house teams to maintain quality and consistency Requirements: ✔ Proven experience as a Restaurant Manager or in a similar leadership role ✔ Strong leadership and communication skills ✔ Ability to manage budgets, staffing, and inventory effectively ✔ Knowledge of food hygiene & safety regulations ✔ Problem-solving mindset with a passion for customer service ✔ Ability to work flexible hours, including evenings and weekends Benefits: 🌟 Competitive salary + performance-based bonuses 🍔 Free meals & staff discounts 📈 Career growth opportunities 🏆 Supportive and dynamic work environment How to Apply: If you have the skills and experience to lead Samash Burger Restaurant to success, we’d love to hear from you! Apply now by sending your CV and cover letter to
Pisoria is excited to offer an opportunity for a Lettings Negotiator to join our dynamic team. If you are ambitious, eager to learn, and ready to accelerate both your personal and professional growth, this role is for you! This role will challenge you to match the right properties with the right people while sharpening your sales skills. Position: Lettings Negotiator (Flexible Hours) Applicants must: - Have a valid working permit and right to live in the UK. - Be trustworthy, responsible, and highly motivated. - Possess a strong sales orientation and readiness to work hard for a rewarding income. - Have a background as a Bartender, Waitress, Sales Assistant, or Barista, or any role demonstrating strong customer engagement skills. - Students welcome to apply Requirements: - Outstanding communication skills; fluency in English is a must, additional languages are an asset. - Excellent organizational skills and the ability to deliver exceptional customer service. - Be smart, mature, with a pleasant and outgoing personality. - Ability to work independently as well as part of a team. - Computer literacy is essential. - Previous experience in a similar field is advantageous but not required. Benefits: - Flexible working hours to suit your lifestyle. - A vibrant, energetic work environment. - Access to an extensive property database. - Competitive incentive earnings based on commission-only role with weekly and monthly bonuses. - Opportunity for professional growth through sales training and real estate market. This position offers a unique platform to enhance your skills in a fast-paced, exciting field, surrounded by a team of young, like-minded professionals. Join Pisoria and turn your potential into a successful career in real estate!
Join Our Team as a Sales Associate – Immediate Start! Want to start a career that’s full of opportunities and excitement? Whether you’re just starting out or have experience in people-facing roles like waitressing, warehouse work, or retail, we want you to join us as a Sales Associate in Slough—just a short walk from the train station! Why This Sales Associate Role Rocks: No Experience Required: Whether you're a sales newbie or have a bit of experience under your belt, we’ll provide all the training you need to thrive. Your passion is what matters most! Great Earning Potential:On average, you’ll earn £450-£600 per week, with potential earnings ranging from £24,000 to £30,000 a year. You get out what you put in! Work with Leading Brands: Represent top UK brands across multiple sectors including B2B, residential campaigns, and events. Build your network while promoting businesses you believe in. Paid National & International Travel: Dreaming of travel? We offer fully paid trips for business and networking. Explore new destinations while building your career! Supportive & Fun Environment: You’ll be part of a lively and collaborative team that thrives on fun while achieving targets. With ongoing coaching and mentoring, you’ll always have the support you need to grow. What You’ll Do: Engage with Customers: As a Sales Associate, you’ll be building relationships, raising brand awareness, and driving sales through customer interactions. Onboard New Supporters: Help introduce customers to exciting campaigns and create long-lasting connections. Collaborate with a Dynamic Team: Work alongside a friendly and driven crew, all working toward the same goal. Ongoing Development: Keep learning and improving with continuous hands-on coaching. We believe in growing our team’s skills every step of the way. What We Offer You: Comprehensive Coaching: Learn from the best with tailored training in sales, customer service, and product knowledge. Career Growth: There are always opportunities for progression and personal development in this role. Weekly Pay: Enjoy weekly earnings, with an uncapped commission structure to reward your efforts. Free International Travel: Travel the world with fully paid trips for business networking and events! Flexibility: Work at least 4 days a week, Monday to Saturday, in the heart of Slough Ready to Dive In? If this sounds like the perfect fit for you, apply today! This Sales Associate role is open to individuals with no prior experience, but a passion for people and sales is essential. Start your journey with us now and be part of an exciting, growing team! Eligibility Requirements: 18+ years old and legally able to work in the UK (sorry, Tier 4/Tier 2 visas not eligible). This is an immediate start, so don’t wait—apply now and make this your next big move!
Job Summary As a Brand Ambassador at Star Solutions Group you'll represent well-known brands, engage with customers and create interactions and help drive brand awareness and sales. This is a great opportunity to develop communication skills, gain hands-on experience in marketing and sales, and be part of a high-energy team. Responsibilies - Represent well-knowns brands and engage with potential customers to create a positive, lasting brand image - Promote products and services Build strong customer relationships and create a positive brand experience - Work as a part of a team to achieve daily and weekly goals - Take part in ongoing training and coaching sessions to keep growing your skills Requirements - Must be 18 or older - Positive attitude and a willingness to learn are a must! What we offer - Full training and mentorship - no experience necessary! - Clear Paths for Career Progression & Leadership Opportunities - A fun, supportive team environment - Exciting Travel Opportunities and networking events Ready to kickstart an exciting journey? Join us at Star Solutions and be part of a team where every day is a chance to grow, earn and have fun! what do you think about this?
Key Responsibilities: Assist the sales team in generating leads and identifying potential customers. Make outbound calls and follow up on inquiries to promote products/services. Support the preparation of sales presentations, proposals, and contracts. Maintain and update customer databases and CRM systems. Attend meetings, trade shows, and networking events as needed. Learn and apply sales techniques to meet individual and team targets. Provide excellent customer service and handle basic client inquiries. Work closely with other departments to ensure a smooth sales process. Complete apprenticeship training and coursework alongside work duties. Skills & Qualifications: A strong interest in sales and business development. Excellent communication and interpersonal skills. Self-motivated with a proactive approach to learning. Good organizational skills and attention to detail. Ability to work independently and as part of a team. Basic IT skills (Microsoft Office, CRM software experience is a plus). What We Offer: Hands-on experience in a professional sales environment. A recognized qualification upon successful completion. Career progression opportunities within the company. Competitive apprenticeship salary and benefits.
Job Advertisement: Health Care Support Worker SOC 6131 Position: Health Care Support Worker Location: Dunham House, Cross Street, Sale, M33 7HH Employment Type: Full-time Salary: £31,000 - £38,700 Application Deadline: 22 March 2025 About Us: Pivotal Home Care (NW) Ltd is a dedicated healthcare provider committed to delivering exceptional care and support to patients. We take pride in our compassionate and professional approach to assisting individuals with their daily needs. Job Summary: We are looking for a compassionate and motivated Health Care Support Worker to join our team. The successful candidate will work under the supervision of healthcare professionals to provide essential assistance to patients in a variety of healthcare settings, including hospitals, long-term care facilities, and community environments. Key Responsibilities: - Assist patients with personal hygiene, including bathing, dressing, and grooming. - Support patients with mobility, transfers, and positioning. - Assist with meal preparation and feeding when necessary. - Monitor and report changes in patients’ conditions to healthcare professionals. - Provide companionship and emotional support to patients. - Maintain a clean and safe environment for patients. - Follow infection control and health & safety guidelines. Qualifications & Requirements: - Previous experience in healthcare or personal support work is an asset but not required. - Completion of a recognized healthcare support worker training program (preferred). - Strong communication and interpersonal skills. - Ability to work independently and as part of a team. - Compassionate, patient, and dedicated to providing quality care. - Ability to perform physical tasks such as lifting and assisting patients. - Current CPR and First Aid certification (preferred). - Valid criminal record check and vulnerable sector screening. What We Offer: - Competitive salary and benefits package. - Supportive and inclusive work environment. - Opportunities for training and career development. - Flexible work schedules. Job Advertisement: Care Assistant SOC 6135 Position: Care Assistant Location: Dunham House, Cross Street, Sale, M33 7HH Employment Type: Full-time Salary: £31,000 - £38,700 Application Deadline: 22 March 2025 About Us: Pivotal Home Care (NW) Ltd is a dedicated healthcare provider committed to delivering exceptional care and support to patients. We take pride in our compassionate and professional approach to assisting individuals with their daily needs. Job Summary: We are looking for a compassionate and motivated Care Assistant to join our team. The successful candidate will work under the supervision of healthcare professionals to provide essential assistance to patients in a variety of healthcare settings, including hospitals, long-term care facilities, and community environments. Key Responsibilities: · Assist individuals with personal hygiene, including bathing, dressing, and grooming. · Support clients with mobility, transfers, and positioning. · Assist with meal preparation and feeding when necessary. · Monitor and report changes in clients’ conditions to healthcare professionals. · Provide companionship and emotional support. · Maintain a clean and safe environment. · Follow infection control and health & safety guidelines. Qualifications & Requirements: · Previous experience in healthcare or personal support work is an asset but not required. · Completion of a recognized care assistant training program (preferred). · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Compassionate, patient, and dedicated to providing quality care. · Ability to perform physical tasks such as lifting and assisting patients. · Current CPR and First Aid certification (preferred). · Valid criminal record check and vulnerable sector screening. What We Offer: · Competitive salary and benefits package. · Supportive and inclusive work environment. · Opportunities for training and career development. · Flexible work schedules.
Tired of Living Paycheck to Paycheck? Build Your Own Business From Home! 💰 💡 Did you know? The wealthy play by a different set of rules—rules that banks and big corporations don’t teach us. ❌ They want us to focus on earning just enough to survive. ❌ They profit from our lack of financial education. ❌ They use The Rule of 72 to multiply their money—while most people struggle to make ends meet. 🔥 But what if you could learn these wealth-building secrets and turn them into a business? ✅ Work from anywhere with flexible hours ✅ Earn while you learn – no experience needed ✅ Help families take control of their financial future ✅ Be your own boss & build generational wealth 🚀 The opportunity? Selling financial education & insurance—helping others break free from financial struggles while you earn unlimited income! If you’re ready to stop depending on ONE paycheck and start building your OWN, apply today 🔹 Who is Ideal for This Role? ✔ Self-Motivated Individuals – You must be driven to succeed, as this is your own business, not just a job. ✔ People Looking for Financial Freedom – If you want to break free from living paycheck to paycheck, this is for you. ✔ Stay-at-Home Parents & 9-5 Workers Who Want Flexibility – You can work from anywhere, anytime, without sacrificing family or personal time. ✔ Entrepreneurs & Business-Minded People – If you dream big, want to build multiple income streams, and take control of your finances, this is the perfect opportunity. ✔ People Who Love Helping Others – This role is about educating and empowering people financially, so a passion for helping others is key. ✔ Coachable Individuals – You don’t need prior experience, but you must be open to learning and following a proven system for success. 🔹 Key Skills & Traits for Success 🔸 Communication Skills – You should be comfortable talking to people, whether online, on calls, or in person. (We provide training on how to do this effectively!) 🔸 Sales & Persuasion (Without Being Pushy!) – You’ll be educating people on financial solutions, so helping them see the value is key. 🔸 Basic Social Media & Networking – You don’t need to be an expert, but you should be open to sharing and connecting with people online. 🔸 Problem-Solving & Critical Thinking – You’ll be helping people with financial solutions, so thinking strategically is a plus. 🔸 Resilience & Consistency – Success takes effort and persistence. If you stay committed, you can build an amazing income stream. 🚀 No Experience? No Problem! We Provide: ✅ Full Training & Support ✅ Proven Business System ✅ Step-by-Step Coaching to Help You Succeed 💡 Ready to take control of your income and future?
Join Our Team! Are you outgoing, social, and love the nightlife scene? We’re looking for energetic and motivated club promoters to join our team (full training provided) Responsibilities: • Promote our club events through social media, word-of-mouth, and networking. • Bring in new guests and maintain a regular crowd. • Create hype and excitement about our events. • Build relationships with VIP guests Requirements: • Must be 18+ • Outgoing personality with strong social skills. • Active on social media • Reliable, responsible, and self-motivated. • Experience in promotions, sales, or hospitality is a plus but not required. Perks: • Competitive commission and bonuses. • complimentary drinks /table and VIP access. • promote top DJs ,artists /celebrities live performance and • Fun and exciting work environment. • Access to an luxury lifestyle ,fine dining at the top Mayfair restaurants • celebrities live performance • exclusive after parties
We urgently require sales executives to join our team. Training will be provided and you will be working from home. You must have access to a lap top and internet to work with us. This is a commission based work and you are paid weekly. We also have incentives such as gift vouchers and increase in commission for those that generates more sales as a way of saying thank you for a job well done. Our team is lively and you will love working with us.
Position: Manager Location: Heroica Lounge – The Pizza Bus Reports to: Business Owner Job Overview: The Manager at Heroica Lounge is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business growth. This role requires strong leadership, financial oversight, and operational expertise to maintain high standards and achieve key business objectives. Key Responsibilities: 1. Operations & Quality Control • Oversee daily restaurant operations, ensuring efficiency and consistency. • Maintain high standards for food quality, hygiene, and health & safety compliance. • Manage inventory, stock control, and supplier relationships to prevent shortages or excess wastage. • Ensure smooth operation of dine-in, takeaway, and delivery services. 2. Customer Experience & Reputation Management • Guarantee an outstanding customer experience, addressing concerns promptly. • Increase and maintain a 4.9-star rating on Google Reviews through excellent service. • Monitor and manage ratings on Uber Eats, Deliveroo, and Just Eat to keep them above 4.5 stars. • Implement initiatives to enhance customer satisfaction for both in-house dining and deliveries. 3. Sales Growth & Business Development • Develop and execute strategies to increase sales and boost customer traffic. • Implement promotions, marketing campaigns, and events to attract new customers. • Work on strategies to increase delivery orders and maximize online platform performance. 4. Financial & Inventory Management • Ensure staff wage expenditure remains below 26% of revenue. • Monitor costs, track sales performance, and implement cost-control measures. • Reduce food and ingredient wastage through efficient stock management and portion control. 5. Team Leadership & Staff Development • Recruit, train, and lead a team to deliver exceptional service. • Foster a positive work environment, ensuring staff motivation and retention. • Manage staff schedules to optimize labor costs while maintaining service standards. • Provide continuous training to improve efficiency and service quality. 6. Compliance & Safety • Ensure compliance with food hygiene, health & safety, and employment laws. • Work towards achieving Living Wage accreditation for the business. • Maintain records and documentation for audits and inspections. Requirements: • Proven experience in restaurant or hospitality management. • Strong leadership, problem-solving, and organizational skills. • Experience managing budgets, inventory, and staff scheduling. • Ability to analyze business performance and implement growth strategies. • Excellent customer service skills and experience handling complaints. • Familiarity with delivery platforms (Uber Eats, Deliveroo, Just Eat) is a plus. What We Offer: • Competitive salary with performance-based bonuses. • Opportunity to lead and grow with a popular, fast-growing business. • Supportive work environment with professional development opportunities.
The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
📍 Locations Across London | 💰 Hourly Pay | 🚦 Immediate Start we are looking for confident, well-presented, and customer-focused individuals to represent our luxury chauffeur service at our mobile booking counters across various London locations. 🔹 Role Overview: As a Counter Concierge, you will: ✔️ Set up and manage our booking stand at designated locations. ✔️ Engage with customers, explain our services, and assist with instant and pre-booked ride reservations. ✔️ Provide a professional and welcoming experience, ensuring clients feel valued. ✔️ Distribute flyers and showcase our fleet and services. ✔️ Handle basic admin tasks such as processing bookings via our system. 🔹 Requirements: ✅ Confident, approachable, and well-spoken with excellent customer service skills. ✅ Smart and professional appearance to reflect our luxury brand. ✅ Ability to work independently and proactively engage with passersby. ✅ Comfortable using a tablet or booking system (training provided). ✅ Previous experience in concierge, sales, hospitality, or customer service is a plus! 🔹 What We Offer: 💷 Competitive hourly pay – Paid weekly. 📍 Work in various high-end locations across London. 🚘 Be part of an exciting, luxury chauffeur brand. 📅 Flexible shifts available – Immediate start! APPLY NOW – Join us and help deliver VIP experiences on the go! 📩 To Apply: Send your CV & availability] to us
Overall Purpose of the Role: To support your restaurant management team in creating a great working environment that stimulates motivated and trained Nandocas to deliver a warm, fun, genuine and memorable experience to our customers which in return supports the achievement of maximum sales and profit. WHAT I DO People • I support my management team in creating a great working environment that supports our Compass and enables all Nandocas to enjoy their work and to be the best that they can be • I support my team’s training and development to create great customer feelings and moments. • I grow and develop Nandocas for life and for work by having quality conversations with them while on shift. • I recognise and celebrate the success of my team. • I support communication in the restaurant so that the team is well informed and feel heard. Product • I support my team to deliver amazing food, freshly cooked to order and served hot in 15 minutes. Place • I help to run great shifts that deliver brilliant customer moments and create the customer feelings. • I keep my restaurant beautiful, safe, clean and representative of the Nando’s brand. • I carry out, monitor, and correct procedures in order to be safe, legal and follow the Nando’s standards. Performance • I grow sales by running great shifts that deliver operational efficiency and achieve restaurant targets. • I support the delivery of operating profit through effective management of costs; including GP, waste and labour. • I support the communication and implementation of the restaurant’s business plan and vision.
Location: Barcelona - Remote working (Spain) Employment Type: Full-time About Us – Junction Connect Junction Connect is a fast-growing travel technology company, transforming how businesses and travellers connect through innovative digital solutions. Our platform streamlines travel management, helping organisations book, manage, and optimise their travel needs seamlessly. With rapid expansion and a growing customer base, we are looking for a Spanish speaking Technical Account Manager to join us on our exciting growth. The Role We are seeking a Technical Account Manager to build and manage relationships with our key customers in the Spanish region. This role is a mix of customer success, technical consulting, and account management—ensuring clients get the most out of our platform. As a TAM, you will serve as the primary point of contact for our client, providing expert guidance, troubleshooting, and strategic recommendations. You will also work closely with internal teams to advocate for client needs, ensuring seamless platform adoption and long-term success. Key Responsibilities: - Serve as the main point of contact for our client using our travel booking platform. - Provide technical consultation and assist with platform integrations, and configurations. - Work closely with internal engineering and product teams to resolve client issues. - Ensure client satisfaction and retention by proactively identifying and addressing needs. - Deliver training and best practices to clients for platform optimisation. - Collaborate with sales, customer success, and support teams to ensure seamless service delivery. Required Skills & Qualifications: - 5 + years of experience in technical account management, solutions consulting. - Strong communication and relationship-building skills. - Ability to translate technical concepts into business-friendly language. - Strong problem-solving skills and ability to work cross-functionally. - Experience working within a start-up or scale-up environment is a plus. - Bilingual – fluent in Spanish with professional proficiency in English. - Technical aptitude—familiarity with SaaS service provisioning is a plus. - Experience in travel technology, travel agency systems, and GDS environments is a plus. Join Us! If you’re ready to take on a dynamic role in a fast-growing travel tech company, we’d love to hear from you. Apply today, and a member of our team will be in touch!
Looking for a Job That Rewards Your Hard Work? Join our Sales & Marketing Team in Slough and take charge of your career! If you’re outgoing, motivated, and ready to earn big, this is your chance to represent top brands in face-to-face marketing. No boring offices – Just real opportunities, great pay, and a fun work culture! What You’ll Do: ✅ Engage with Customers – Promote brands, make sales, and build relationships. ✅ Develop In-Demand Skills – Get hands-on sales and customer service training. ✅ Travel & Network – Work in different locations and attend exclusive events. ✅ Get Recognised & Rewarded – Earn more based on performance, with career growth & travel perks. Who We Want: ✔ Confident & Friendly – You enjoy talking to people and making an impact. ✔ Great Communicators – Fluent English and strong social skills. ✔ Ambitious & Hardworking – Ready to learn and grow. ✔ Able to Commute to Slough – For training and team meetings. What You Get: OTE Weekly Average Pay (£400–£600+) – Uncapped commission, the harder you work, the more you earn! Fun, Social Work Culture – Team events, networking, and career mentorship. Travel Perks – Top performers get UK & international trips. Fast-Track Career Growth – Promotions based on performance, not time. Requirements: Must be 18+ Must have the right to work in the UK (No Tier 2 & Tier 4 visas). Apply Now! Excited to start earning and growing? Apply today! Successful candidates will be contacted within 72 hours. Job Types: Full-time, Part-time Commission pay Benefits: On-site parking Work authorisation: United Kingdom (preferred) Work Location: In person
We are a friendly and professional team looking for a Assistant General Manager that is eager to learn and have fun while working! Zuaya is the Latin American restaurant part of Emerald Hospitality Group. The venue has the highest design standard. Our aim to offer you a career path to learn, grow and enjoy. We offer a solid career progression across our fast-growing restaurant group, all supported by innovative trainings. Lastly, the role comes with a compensation package described below: -£40k per annum -Sales Incentives -50% staff discount when you dine in our restaurants -Celebrate career anniversaries, with a gift voucher to dine in our restaurants -Career Development and Training, including Apprenticeships -Free food and drinks when you are working -You can take your Birthday as a day off - Guaranteed -Discounts on Gym Membership (Virgin Active & Equinox) -Recruit a friend scheme (100£) -Workplace pension scheme Join us now :)
Les Cent Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere at the core of the collection. Les Cent Ciels epitomises relaxed luxury and we are looking for dedicated Sales Manager to join the team to represent the brand at our flagship boutique in Central London. The role will involve: - Recruiting, training, supervising and appraising staff - Managing budgets - Maintaining statistical and financial records - Dealing with customer queries and complaints - Overseeing pricing and stock control - Maximising profitability and setting/meeting sales targets, including motivating staff to do so - Ensuring compliance with health and safety legislation - Preparing promotional materials and displays liaising with head office. Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply.
DO YOU WANT TO BE PART OF A GROWING SALES/RECRUITMENT TEAM ? We are looking for staff WORKING FROM HOME Training and Recruitment Consultant is a professional sales role which can often be quite tough and demanding. For the right person, it is also very rewarding and exciting and can provide an excellent career as well as excellent earning potential. You will be involved in the following; mainly dealing with warm leads. going through CVs identifying individuals who need the mandatory training in different areas of work, placing them on the training * Developing business with new clients over the phone - warm leads • Attending business meetings with new and existing clients • Maintaining working relationships with existing clients and identifying opportunities for further business • Sourcing candidates to match your clients' recruitment needs • Negotiating offers between your clients and candidates Good English is essential Any/Some telesales experience or selling on the phone is a must. Excellent written and spoken English is a must. Working Hours 10:00am to 6:00pm. Monday - Friday please apply with CV. PLEASE SEND IN YOUR CV/RESUME.
The Breakfast and Events Supervisor is responsible for overseeing the hotel's breakfast service and coordinating events, ensuring exceptional guest experiences. This role involves supervising the breakfast team, managing event operations, maintaining service standards, and ensuring smooth day-to-day food & beverage operations. Key Responsibilities: Breakfast Service Supervision: · Oversee and coordinate the daily breakfast service, ensuring efficiency and high service standards. · Ensure buffet stations are well-stocked, visually appealing, and meet hygiene and safety regulations. · Train and lead the breakfast team, ensuring guests receive attentive and friendly service. · Address and resolve any guest concerns or special requests during breakfast service. · Monitor food quality and liaise with the kitchen team to ensure timely replenishments. · Ensure cleanliness and organization of the breakfast area, complying with health and safety regulations. Team Leadership & Training: · Train and mentor breakfast and event service staff, ensuring high standards of hospitality and service. · Create staff schedules to ensure adequate coverage for breakfast service and events. · Motivate and support the team to maintain high morale and productivity. · Monitor team performance, providing feedback and implementing improvements where needed. Event Coordination & Execution: · Plan, organize, and oversee hotel events, including corporate meetings, weddings, and private functions. · Work closely with the kitchen, service, and sales teams to ensure seamless event execution. · Set up event spaces according to client requirements, including seating arrangements, table settings, and décor. · Supervise event service staff, ensuring professionalism and efficiency during events.
Restaurant Floor Manager THE ROLE At Elizabethan Cottage Tandoori Restaurant we strive to provide stellar dining experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations; hire and train qualiCed staf members and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Restaurant Manager is the heart of our team, promoting amazing service and driving sales. Elizabethan Cottage Tandoori Restaurant is seeking a highly adaptable leader for Restaurant Manager. The ideal candidate exempliCes all of the following: Objectives of this role Oversee restaurant operations and ensure a smooth Jow Maintain a positive restaurant culture Create work schedules that align with the restaurant’s needs Ensure proper compliance with restaurant hygiene regulations Train new employees to help them meet the restaurant’s expectations Interact with diners and build positive rapport with diferent types of people Responsibilities Manage and keep up smooth restaurant operations Supervise both kitchen staf and wait staf, providing necessary feedback Write daily budget reports on both revenue and costs Communicate with diners and mitigate potential conJicts Organize and take stock of restaurant supplies Maintain weekly and monthly payroll for staf Enforcing safety protocols Recruiting, training and supervising staf. Agreeing and managing budgets. Creating staNng rotas. Planning menus. Ensuring compliance with licensing, hygiene and health and safety legislation. Promoting and marketing the business. Handling customer enquiries and complaints. Taking reservations. Greeting and advising customers. Preparing and presenting staNng/sales reports. Keeping statistical and Cnancial records. Assessing and improving proCtability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant. Skills and quali9cations Proven work experience in a restaurant setting Demonstrated customer service skills Understanding of Cnancial management Strong knowledge of restaurant management software Ability to memorize and explain the restaurant’s menu Willingness to work Jexible hours Preferred quali9cations Clear verbal communication skills Organization skills Ability to stand and walk for long periods of time Clear attention to detail Problem-solving skills Knowledge of current food and beverage trends Minimum Quali9cations (Education, Experience, Skills) High school diploma, GED certiCcate, or demonstration of suNcient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certiCcation or college degree preferred. Previous restaurant experience required. Previous management experience required. Willingness to work mornings, evenings and weekends as required. Excellent guest service to treat patrons like family. Strong communication skills to train and motivate employees. Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule. Salary ofered: £ 31200 per annum to £38700.00 Working Hours: The annual salaries for these jobs are based on a 37.5- hour working week Bene9ts: Competitive salary Pension contributions Accommodation ofers Internal progression and career development opportunities Collaborative and inclusive work environment Sociable social working environment REPORTING The Restaurant Manager will report to the Director
Start date: ASAP Job Title: Telesales Executive (Cold Calling) Company: CarFinanced Location: Uxbridge office & work from home option Working Hours: Monday - Friday 9am-5pm (some weekends due to the nature of the work) Key Responsibilities: - Assisting the sales team with day-to-day tasks, especially during busy periods - Onboarding car dealerships across the UK via cold calling (40-50 calls per day) - Build and maintain robust relationships with car dealerships to ensure high levels of client satisfaction - Maintain a log of conversations with dealerships and track progress - Liaise closely with the Head of Dealerships to facilitate the closure of deals provided by onboarded dealerships - Conduct weekly conversations with onboarded dealerships to offer excellent customer service and support with finance deals Training will be provided Ready to take your telesales career to the next level? Apply now and be part of a fast-growing company making a real impact in the automotive finance industry!
Restaurant Manager THE ROLE At Elizabethan Cottage Tandoori Restaurant we strive to provide stellar dining experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations; hire and train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Restaurant Manager is the heart of our team, promoting amazing service and driving sales. Elizabethan Cottage Tandoori Restaurant is seeking a highly adaptable leader for Restaurant Manager. The ideal candidate exemplifies all of the following: Objectives of this role • Oversee restaurant operations and ensure a smooth flow • Maintain a positive restaurant culture • Create work schedules that align with the restaurant’s needs • Ensure proper compliance with restaurant hygiene regulations • Train new employees to help them meet the restaurant’s expectations • Interact with diners and build positive rapport with different types of people Responsibilities • Manage and keep up smooth restaurant operations • Supervise both kitchen staff and wait staff, providing necessary feedback • Write daily budget reports on both revenue and costs • Communicate with diners and mitigate potential conflicts • Organize and take stock of restaurant supplies • Maintain weekly and monthly payroll for staff • Enforcing safety protocols • Recruiting, training and supervising staff. • Agreeing and managing budgets. • Creating staffing rotas. • Planning menus. • Ensuring compliance with licensing, hygiene and health and safety legislation. • Promoting and marketing the business. • Handling customer enquiries and complaints. • Taking reservations. • Greeting and advising customers. • Preparing and presenting staffing/sales reports. • Keeping statistical and financial records. • Assessing and improving profitability. • Liaising with customers, employees, suppliers, licensing authorities and sales representatives. • Making improvements to the running of the business and developing the restaurant. Skills and qualifications • Proven work experience in a restaurant setting • Demonstrated customer service skills • Understanding of financial management • Strong knowledge of restaurant management software • Ability to memorize and explain the restaurant’s menu • Willingness to work flexible hours Preferred qualifications • Clear verbal communication skills • Organization skills • Ability to stand and walk for long periods of time • Clear attention to detail • Problem-solving skills • Knowledge of current food and beverage trends Minimum Qualifications (Education, Experience, Skills) • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred. • Previous restaurant experience required. • Previous management experience required. • Willingness to work mornings, evenings and weekends as required. • Excellent guest service to treat patrons like family. • Strong communication skills to train and motivate employees. • Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule. Salary offered: £ 31200 per annum to £38700.00 Working Hours: The annual salaries for these jobs are based on a 37.5-hour working week Benefits: • Competitive salary • Pension contributions • Accommodation offer • Internal progression and career development opportunities • Collaborative and inclusive work environment • Sociable social working environment REPORTING • The Restaurant Manager will report to the Directors SOC writing Manage and keep up smooth restaurant operations;supervise both kitchen staff and wait staff, providing necessary feedback; Write daily budget reports on both revenue and costs; Communicate with diners and mitigate potential conflicts; Organize and take stock of restaurant supplies; Maintain weekly and monthly payroll for staff; Enforcing safety protocols; Recruiting,training and supervising staff; Agreeing and managing budgets; Creating staffing rotas; Planning menus;Ensuring compliance with licensing, hygiene and health and safety legislation; Promoting and marketing the business; Handling customer enquiries and complaints; Taking reservations; Greeting and advising customers;Keeping statistical and financial records; Assessing and improving profitability; Liaising with customers, employees, suppliers, licensing authorities and sales representatives; Making improvements to the running of the business and developing the restaurant.
Restaurant Manager (SOC: 1222) Location: Pho Brunch, 63 Commercial Street, London, E1 6BD Employment Type: Full-Time Reports To: Owner / Director Working Hours: 37.5 hours / week Salary: £37,800 - £40,000 per annum Company Overview: We operate a group of three Vietnamese restaurants across London, delivering authentic, high-quality Vietnamese cuisine with a focus on customer experience, consistency, and a welcoming environment. We are seeking a skilled and motivated Restaurant Manager to oversee the daily operations of our flagship site—Pho Brunch—and contribute to the overall success of our brand. Position Summary: The Restaurant Manager will be responsible for ensuring smooth daily operations, leading and developing staff, maintaining compliance with all regulatory standards, and achieving financial and customer service targets. This role requires a proactive leader who can drive performance, uphold brand standards, and create a positive working environment. Key Responsibilities: Operational Management - Oversee daily operations to ensure efficiency, quality food service, and adherence to company standards. - Coordinate front-of-house and back-of-house activities to ensure seamless customer experience. - Monitor and maintain cleanliness and presentation of the restaurant at all times. Team Leadership & Human Resources - Recruit, train, and onboard new staff to build a capable and cohesive team. - Develop training programs and continuous learning opportunities to maintain high performance. - Create and manage weekly staff schedules, ensuring optimal shift coverage. - Conduct regular staff evaluations, provide feedback, and support career development. Inventory & Supplier Coordination - Monitor stock levels and control inventory to reduce waste and costs. - Liaise with suppliers to ensure timely deliveries and resolve supply chain issues. - Implement stock-taking procedures and maintain accurate records. Customer Experience - Handle customer inquiries, concerns, and complaints professionally and promptly. - Promote a culture of excellent service to ensure customer satisfaction and repeat business. - Monitor customer feedback and online reviews to identify areas for improvement. Compliance & Safety - Ensure full compliance with health, safety, food hygiene, and licensing regulations. - Conduct regular audits and risk assessments to maintain a safe working environment. - Ensure all staff are trained in food safety and emergency procedures. Financial Management - Assist with budgeting, forecasting, and tracking financial performance. - Monitor sales performance, labour costs, and profitability. - Implement cost-control measures without compromising quality. Marketing & Promotion - Support the development and execution of local marketing campaigns and events. - Engage with the community and customers to promote brand loyalty. - Work with senior management to develop promotional strategies that increase footfall and sales. Key Requirements: Proven experience as a Restaurant Manager or Assistant Manager in a fast-paced hospitality environment. Strong leadership, people management, and communication skills. Excellent knowledge of restaurant operations, food safety, and customer service standards. Financial literacy with the ability to manage budgets, interpret sales data, and control costs. Ability to work flexible hours, including weekends and holidays. Desirable Qualities: Passion for Vietnamese cuisine and hospitality. Experience with multi-site operations or supporting across multiple locations. Ability to stay calm under pressure and resolve conflicts efficiently. Benefits: 28 days paid annual leave, inclusive of bank holidays. Staff meals provided during shifts. Staff discount across all our restaurant branches. Opportunities for career development and progression within the company. Supportive, team-focused working environment. Regular training to develop management and hospitality skills. Opportunity to work closely with senior leadership and have a direct impact on the success of the business.
Job duties & responsibilities: - Organising staff shifts and scheduling - Providing excellent customer service - Leading by example - Planning menus - Working with food and drink suppliers - Ensuring all food safety procedures are strictly followed according to sanitary regulations - Following all company policy and procedures regarding dealing with cash, equipment and property - Cleaning the kitchen according to regulatory guidelines - Maintaining safe working conditions - Auditing inventory levels to ensure product availability, and ordering products as necessary - Recruiting and training staff - Working closely with management to meet revenue objectives - Implementing appropriate strategies to resolve adverse trends and improve sales Skills and Qualifications: • Ability to remain calm under pressure • Should be dependable and reliable • Business management skills • Exceptional organisational and leadership skills • Knowledge of food production • Ability to work well with others with excellent interpersonal and communications skills • Knowledge of computers and industry technology • Ability to work flexible hours, including nights and weekends • Basic understanding of food preparation
SDR Intern – AI Sales | Quant.ai 📍 Remote (UK-based) | 💰 Uncapped Commission | 🚀 Fast-Track to High Earnings Want to break into tech sales—the highest-paying career path that doesn’t require a degree or years of experience? This is your chance to dive into the world of AI sales with Quant.ai, a cutting-edge company bringing Agentic AI to businesses across the UK. If you’re hungry for money, obsessed with results, and thrive on feedback, this role is your ticket to a six-figure career without needing a traditional background in tech. What You’ll Be Doing: Prospecting & Outreach: Cold-calling and emailing decision-makers across various industries, introducing them to Agentic AI’s potential to transform their business. Lead Qualification: Engaging in high-value conversations, identifying pain points, and setting up meetings with key stakeholders. Sales Training & Development: Working directly under a mentor who has billed £9.5M in less than 3 years—learning the exact strategies that top earners use. Real-Time Coaching: Daily access to a sales leader who will guide, push, and refine your approach—fast-tracking your sales skills. Who You Are: ✅ Money-motivated – You don’t just want a job; you want a career that pays big. ✅ Results-driven – You chase targets and thrive on competition. ✅ Coachable – You take feedback, implement it fast, and always aim to improve. ✅ Resilient – You understand that sales is about persistence, not perfection. What’s In It for You? 🔥 Hands-on experience in one of the fastest-growing sectors: AI & SaaS sales 🔥 A direct mentorship pipeline to elite-level sales skills 🔥 Massive earning potential—no cap on commissions 🔥 A chance to prove yourself and transition into a full-time sales role 🚀 This isn’t a typical internship. It’s a high-performance role designed to get you into the top 1% of sales professionals. If you’re ready to bet on yourself, send us your application. We’re looking for closers.
We are seeking a dynamic and experienced Restaurant Manager to oversee the daily operations of our bustling Fish and Chips shop. As the Restaurant Manager, you will be responsible for ensuring smooth operations, delivering excellent customer service, managing a motivated team, and maintaining high standards of food quality and cleanliness. You will be the face of the restaurant and play a key role in delivering an outstanding dining experience to our valued customers. Key Responsibilities: Operations Management: Oversee the daily operations of the restaurant, ensuring everything runs efficiently and meets our quality standards. Customer Service: Ensure an excellent dining experience for customers by addressing inquiries, handling complaints, and maintaining high service standards. Team Leadership: Lead, train, and motivate restaurant staff, including cooks, servers, and cleaners, ensuring the team works cohesively and productively. Inventory and Ordering: Manage inventory levels, order supplies, and ensure all ingredients and materials are fresh, properly stored, and used efficiently. Quality Control: Monitor food preparation and presentation to ensure the highest quality of fish and chips is served to customers. Health & Safety Compliance: Maintain a safe and clean environment, ensuring compliance with health and safety regulations, including food handling and cleanliness standards. Financial Management: Oversee the restaurant's budgeting, staffing costs, and daily financials, ensuring profitability while maintaining quality. Scheduling: Create and manage staff schedules to ensure adequate coverage for peak hours and minimize labor costs. Marketing and Promotions: Assist with marketing efforts and promotional campaigns to attract customers and drive sales. Reporting: Track and report on operational performance, sales, customer feedback, and other key metrics to ownership/management. Qualifications: Previous experience in a restaurant management role (preferably in a fast-casual or quick-service environment). Strong leadership, organizational, and communication skills. Knowledge of food safety and health regulations. Ability to manage and motivate a team in a fast-paced environment. Strong customer service and conflict-resolution skills. Financial acumen with experience managing budgets and costs. Flexibility to work evenings, weekends, and holidays as needed. Preferred Qualifications: Experience in the food industry, particularly in a fish and chips or similar establishment. Knowledge of point-of-sale (POS) systems and scheduling software. A passion for high-quality food and excellent customer service. Why Join Us: Competitive salary and performance-based bonuses. Friendly and supportive work environment. Opportunity for growth and advancement within the company. A chance to lead a well-loved local business and make a direct impact on its success. If you are passionate about food, customer service, and leading a team, we’d love to hear from you! Apply today to become part of our team and help create a memorable dining experience for our community.
Assistant Manager – Founder led business £33,000-£35,000pa PLUS up to 30% KPI based bonus 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for an assistant manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our Assistant Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Assistant Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: • Lead and motivate a diverse team to deliver exceptional service. • Manage all daily operations, including staff scheduling, inventory, and quality control. • Ensure adherence to health and safety regulations. • Guided recruitment, training and development of all team members to reach their full potential. • Monitor financial performance, including sales, costs, and budgets. • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites. • Strong leadership skills with the ability to inspire, motivate and manage your team. • Excellent organisational and communication skills. • A lead from the front mentality with a desire to roll your sleeves up and get involved. • Strong understanding of financials, particularly GP and labour controls • Solid problem-solving skills and being able to keep calm under pressure • Ability to multi-task effectively in a fast paced environment What We Offer: • Competitive salary and benefits. • Quarterly bonus of up to 30% based on achievable KPIs • A supportive and fun work environment. • Opportunities for professional growth and development.
About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for floor manager to lead our floor team and maintain our customer happy. Job Description We are seeking for an experienced Floor Manager to oversee daily operations in our restaurant. The successful candidate will be responsible for ensuring excellent customer service, managing front-of-house staff, and maintaining smooth restaurant operations. This role is ideal for individuals with strong leadership skills, a passion for hospitality, and the ability to work in a fast-paced environment. Duties - Manage the restaurant floor during service hours, ensuring smooth and efficient operations. - Lead and supervise front-of-house staff, including scheduling, training, and performance management. - Drive sales and promote upselling techniques to maximise revenue. - Provide outstanding customer service, addressing and resolving any issues or complaints promptly. - Maintain a clean, safe, and welcoming environment in line with health and safety regulations. - Collaborate with the kitchen team to ensure seamless commu - Monitor stock levels and coordinate with suppliers for timely replenishment. - Assist in meeting financial targets by optimising service and minimising waste. - Work closely with director to develop strategies to enhance customer satisfaction and boost repeat business. - Work closely with the director to implement marketing initiatives to promote the restaurant and attract customers. - Ensure all staff comply with company policies, health & safety regulations, and licensing laws. - Assist in creating staff schedules and managing payroll budgets. Requirement & Experience We are looking for someone that have: - A minimum of 3 years of experience as a Floor Manager, Restaurant Manager, or similar role. - Strong leadership and communication skills with the ability to inspire and manage a team. - Excellent customer service and problem-solving abilities. - Knowledge of food safety, health & safety regulations, and licensing laws. - Experience handling financial responsibilities, including stock control and cash handling. - The ability to work flexible hours, including evenings, weekends, and public holidays. - Strong organisational and multitasking skills in a fast-paced environment. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.
We are hiring 4 new agents! About Us: We are a dynamic property agency specializing in connecting flat-share seekers with ideal properties across London. Our extensive portfolio and innovative approach set us apart in the real estate market. Role Overview: As a Lettings Negotiator, you will play a pivotal role in matching clients with properties that meet their needs. Your responsibilities will include marketing properties on various platforms, managing inquiries, conducting viewings, and negotiating terms to finalize deals. Key Responsibilities: 1. Market properties effectively across social media and property platforms. 2. Respond promptly to inquiries and provide detailed property information. 3. Arrange and conduct property viewings with potential tenants. 4. Negotiate tenancy terms to achieve favorable outcomes for all parties. 5. Maintain up-to-date knowledge of the London rental market and property legislation. 6. What We’re Looking For: 7. Energetic & Self-Motivated: Driven to achieve and exceed targets. 8. Knowledgeable: Familiarity with London Boroughs and the local property market. 9. Excellent Communicator: Strong verbal and written English skills. 10. Experience: Background in customer service, sales, or the lettings industry is desirable but not essential. What We Offer: 1. Comprehensive Training: Full training provided to equip you for success. 2. Career Advancement: Opportunities for rapid career progression for high performers. 3. Diverse Team: Work within a young, multicultural environment. 4. Attractive Compensation: Commission-based salary structure with additional bonuses. How to Apply: If you're passionate about real estate and eager to thrive in a competitive market, we'd love to hear from you. Apply now and come for an interview!!
Contacting fresh, interested qualified leads and appointment-setting, presenting and selling investments to investors for an investment firm to generate new clients for the business. Full training given. Enough interested leads to be busy full-time and go way over target. A commission-only role for motivated candidates who want to start earning high incomes immediately. On Target Earnings £8K per month with the possibility of much higher commissions. A very satisfying role for an ambitious sales agent. Further career opportunities available.
Sheri's Ottoman Emporium is a special place - I love making my customers happy with beautiful hand-crafted Turkish mosaic lamps, artisanal ceramics, Turkish Delight, Baklava, Turkish Coffee, and more. I also run fantastic workshops where people can make their own mosaic lights, both in my shop and at people's homes and businesses. I am looking for someone to join me to work in the shop and share my love for what I do with customers. I am very friendly and will give full training on what we sell, as well as teaching you how to make Turkish Coffee. People love visiting the shop and chatting about what we sell, so it's a fun and friendly job.
We are a family run independent pharmacy based in Archway, North London looking to make a new hire for an enthusiastic pharmacist. We are interested in driving OTC sales and smooth delivery of services to our local community. We are looking for a self-driven pharmacist, passionate about patient care and who embraces the opportunity to learn new skills and deliver NHS and private services. Training will be provided if required. Our work environment includes: Growth opportunities Safe work environment. We are happy to sponsor Tier 2 Applicants. We have an experienced team who will help support and guide you through the time you are here. If the independent prescribing course is something you would be interested in, we can help fund and get you onto it. · Requirements: · Be a qualified Pharmacist and registered with the GPhC · A passion and focus for customer care and customer safety · Ability to work accurately and efficiently with a high level of attention to detail · Committed to continual self-development · Proven teamwork · Open and clear communication skills and the confidence to engage customers · Ability to establish needs and opportunities through effective questioning techniques · Flexible and adaptable approach to work along with willingness to travel to other pharmacy stores We are ideally looking for someone who can work 3 days a week 9 to 7 with fully staffed experience Pharmacy Staff. NMS, CPCS, Flu Jabs, BP service, Travel Jabs and PGDs. GPhC registration (required) If you are a dedicated and compassionate pharmacist with a passion for patient care, we would love to hear from you. Apply today to join our team of healthcare professionals. Reference ID: Pharmacist W-2 Expected start date: 03/04/2025
We are seeking our next Duty Manager for our Canary Wharf Market Halls! Market Halls are revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering diverse dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to our venues. As our new Duty Manager, you will receive: - A competitive salary of up to £35,000 per year - Access to Hospitality Rewards, a unique benefits platform offering exclusive discounts for gyms, retailers, and other restaurants, and a 24/7 confidential mental health support hotline. - A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. - Delicious, nourishing team food to keep you energized throughout your workday. - A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. As our new duty manager, you will deliver exceptional customer service to all visitors, using your previous experience as an assistant manager/duty manager to lead the floor and drive sales and relations with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly, we are Kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
We are an award-winning company located in Belfast, expanding our sales team to enhance customer outreach and provide exceptional service. Specializing in field sales and marketing solutions, we focus on increasing brand awareness and revenue while ensuring outstanding customer experiences. This subcontracted role rewards high performers with sales-based earnings and incentives. What We Offer: - Recognition: Experience a supportive company culture that values effort and success, featuring weekly meetings and national award ceremonies. - Skill Development: Acquire essential skills in sales, customer service, negotiation, marketing, brand awareness, leadership, and motivation through comprehensive training sessions led by experienced professionals. - Career Opportunities: Benefit from clear progression paths that enable you to grow within the organization and transition into leadership roles, where you can mentor others and contribute to planning and business strategy. - Incentives: Enhance your earnings with additional incentives, event invitations, and opportunities for international travel. - Location: We are situated in an excellent Belfast location, conveniently close to transport links and hospitality venues, perfect for team socializing after work. - No Business Development Required: All clients are provided, allowing you to start making sales and earning commissions immediately. Responsibilities: - Sales: Engage in field sales activities, representing your clients by interacting with the public. - Team Collaboration: Collaborate with fellow sales representatives to refine sales pitches and customize them for various customers. - Brand Awareness: Promote client brand awareness by effectively communicating the benefits of their products or services to potential customers. - Knowledge Sharing: Attend meetings to stay informed about product and service details, ensuring you can confidently address customer inquiries regarding pricing, benefits, and statistics. - Client Representation: Wear client-branded accessories to represent the brand clearly and build trust with customers. - Customer Experience: Deliver exceptional customer service, ensuring a positive customer journey that fosters retention and referrals. - Meetings and Events: Participate in daily office meetings and optional events, including workshops, social/team-building nights, award ceremonies, and networking opportunities. Sales Representative Requirements: - Communication Skills: Strong face-to-face communication skills in English are essential, as this role involves residential environments. - Mindset: A positive attitude, persistence, and a target-oriented approach are vital for success. - People Skills: Enjoy working collaboratively, meeting new people, and building relationships. - Experience: This is an entry-level role that provides an opportunity to learn. While prior sales experience is not required, candidates from customer-facing industries such as retail, hospitality, and customer service often possess the customer-first mindset our client values. If you are excited about this opportunity and eager to advance your career in sales, please submit your most recent CV and contact information. Our recruitment team will promptly reach out to successful candidates
Ø Oversee and manage the daily activities of the shop floor team, ensuring tasks are completed efficiently. Ø Schedule staff shifts, manage attendance, and allocate responsibilities based on strengths and workload. Ø Ensure high levels of customer satisfaction by addressing customer inquiries, resolving complaints, and overseeing the quality of service. Ø Monitor sales performance and work towards achieving sales targets, motivating the team to meet or exceed goals. Ø Ensure the shop floor is visually appealing by maintaining high standards of presentation and cleanliness. Ø Train new staff members on store procedures, customer service, and product knowledge.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.
A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.