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The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Track and report o

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Experienced with Customer Success platforms (e.

General Manager (Business Development Manager) – Furnishing Fabrics. Hybrid: 2 days office / 3 days visiting customers & sales team. Looking for a commercially sharp, people-first General Manager to help take this thriving 7-figure business into the 8-figure future it deserves.

Vickerstock are proud to be working in partnership with a well-established and growing supplier to UK food and drink manufacturers to recruit a Senior Customer Development Manager to drive sustainable commercial growth across a portfolio of B2B customers. Senior Customer Development Manager – B2B.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

A leading motor dealer group in Torbay is seeking a Senior Parts Advisor to assist customers, identify the correct parts, and maximize sales opportunities.

A leading data security firm in Greater London is seeking a Customer Success Manager to drive the technology adoption strategies for its customers. Candidates should have at least 3 years of experience in customer success, excellent communication skills, and a strong ability to engage with executive

We are currently looking for a Senior Customer Success Account Manager - REMOTE. Join us in making a significant impact on our customer success journey while enjoying the flexibility of remote work. Customer Success, Account Management, or a similar client-facing commercial role.

A healthcare technology provider is seeking a Customer Success & Onboarding Manager in Uxbridge. The role involves optimizing onboarding journeys, building frameworks for social care organizations, and leading a Customer Success team. Candidates should have proven leadership in SaaS environments, wi

As a Customer Success Manager (CSM), you will manage and grow relationships with gym and fitness partners, ensuring they successfully launch, adopt, and expand HealthHero's services (e. Build strong relationships with key stakeholders: gym owners, operations teams, regional managers, PT leads, membe

As a Senior Customer Success Manager you will own a portfolio of customer accounts, driving the post‑sale customer experience from onboarding and adoption to ongoing success, retention, risk management and mitigation. Senior Customer Success Manager – Remote (UK, Ireland, Estonia, Netherlands, S

A Customer Success Managers responsibilities include supporting customers as they transition from sales prospects, building close relationships that often last beyond any one project or job-order lasting process ownership with the business itself. Proven work experience as a Customer Success Manager

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat

A global leader in business payments is seeking a Customer Success Manager in Greater London. The ideal candidate will have 3-5 years of experience in SaaS Customer Success roles and demonstrate excellent communication skills. This role involves optimizing customer experience, protecting revenue, an

A healthcare technology group is seeking a Senior Manager Customer Success for the UK & Ireland. Strong stakeholder management and communication skills are essential for success in this role.

Data‑Driven Success: Use customer data and metrics to guide proactive customer success initiatives, identifying opportunities for expansion and ensuring customers derive continuous value from the product. We’re looking for a Customer Success Manager who will partner with our customers to turn da

A leading technology firm in robotics and AI is looking for a Customer Success Manager to enable and support customer adoption post-sales. The ideal candidate will engage with enterprise customers to ensure high retention and account growth while developing trusted relationships.

Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success t

As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned cargo airline accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. The true value of the CSM comes from delivering unforgett

Customer Success Manager page is loaded## Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028About the business Elsevier is a global information and analytics company tha

Customers, Customers, Customers – We win when our customers win. Customer Success Manager, EMEA. Customer Health Monitoring: Regularly monitor customer health indicators, identify potential risks, and develop proactive strategies to ensure continued success and satisfaction.

Experience in Customer Success, Account Management, or a similar customer‑facing role in SaaS or a tech‑enabled environment, ideally working with mid‑market and/or enterprise customers. Improve customer outcomes and adoption by building success plans, guiding onboarding, and increasing product

Customer Success Manager - Tax Software page is loaded## Customer Success Manager - Tax Softwarelocations: London: Chippenham: Birmingham UK: Bristol: Petersfieldtime type: Full timeposted on: Posted Todayjob requisition id: R0018823* Competitive Compensation and Benefits* Home Offic

A leading healthcare technology firm is seeking a Customer Success Manager to remotely manage UK customers while requiring in-office attendance one day a week. The role focuses on driving revenue growth and ensuring customer satisfaction through high-quality onboarding and support.

LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to:

A growing SaaS company in the United Kingdom is seeking a proactive and dedicated Customer Success Manager to build strong customer relationships and ensure satisfaction. Candidates should have 5+ years in customer success with strong communication and analytical skills.

Customer Success, Account Management, or a client‑facing role in SaaS, digital experiences, or an agency environment. Support account strategy by helping customers adopt core features, implement best practices, and stay on track with their success plans. Experience managing a book of accounts wher

The successful candidate will have experience in portfolio management within an invoice finance environment or related customer success management with prior experience in relationship management, Account Management or operational management within financial services or a FinTech environment. Our cl

The Mid-Market Customer Success Manager is tasked with working with our growing customer base and working closely with cross-functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities. You will have a big hand in everything we do from re

Exceptional Customer Support: Provide high‑level support to clients, resolving complex issues and escalations efficiently and professionally to ensure a superior customer experience. Industry Leadership: Stay at the forefront of industry trends and market developments, leveraging your expertise to

A leading cybersecurity startup is seeking a Customer Success Manager to ensure that customers succeed with their solutions. The successful candidate will engage with customers regularly, understand their needs, and ensure a high-quality experience. Candidates should have at least 3 years of experie

Customer Success Manager – Telematics. Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

Customer Success Manager (London/UK-Based). Customer Success Manager (American timezone). Customer Success Manager - Online Brand Protection.

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Proven ability to engage with senior leaders (Director+) at Fortune 500 companies and build lasting relationships.

Ever run a restaurant and think “this system could work better if someone actually understood how we operate”? At Harri, we build workforce technology for hospitality teams - and we’re growing our UK Customer Success team. Have experience as a Restaurant Manager / Assistant Manager. Own relati

As an EMEA Customer Success Manager you will develop trusted-advisor relationships to drive success with our customers across Europe, Middle East and Africa. Account Management, Active Listening, Communication, Customer Relationships, Customer Success, Empathy, Relationship Management, Retention Str

As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with o

As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each customer is facing, and how Attensi’s product suite can maximize impact for them. As part of continuing to develop our successful UK operations and fuel our growth, we are s

Axon Moore are delighted to be working in partnership with a high-growth, market-leading Tech business who are looking to add a talented Customer Success Manager to their team. Based at their HQ office in Warrington and led by their impressive and supportive Sales Director, this is an outstanding op

We are now looking for a Customer Success Manager to join our growing team in London from where you will support our growing customer base and strengthen Dalux’s role in the UK construction market. The success of our customers is the reason for our global leadership in BIM innovation and developme

As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands. Exciting opportunity for an experienced Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as they continue to scale their

Are you an experienced Customer Success Manager excelling in retention, renewal growth and identifying upsell/cross selling opportunities?. Provide account insights, risk assessments and strategic recommendations to the Regional Manager, Customer Success (RMCS);. Proven experience in Customer Succes

We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Partner closely with product and engineering to translate business needs and requirements into new solutions for customers,

A technology firm in Greater London is seeking a Senior Customer Success Manager. The ideal candidate has 5+ years of experience in customer success, demonstrating strong problem-solving, communication, and collaboration skills. Join us to shape the future of customer experiences in digital commerce

A leading UK organization is hiring a Senior Product Manager to optimize customer and operational experiences within their expanding physical network. The successful candidate will manage user interactions, coordinate with design partners, and drive improvements based on performance data.

The Customer Success Manager (CSM) is accountable for the overall retention and growth revenue with a portfolio of key clients. Proven track record in customer success, account management, or a similar role. Take ownership of customer relationships, ensuring the execution of our value proposition an

Customer Success Manager, Europe. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product‑focused role. You are responsible for a successful customer journey and touch points that create long term client

Highly resourceful, inquisitive, and analytical, with a demonstrated ability to dig into customer needs and apply a consultative, value-driven sales approach. Executive members leverage the CyberEdBoard platform to enhance their professional brand visibility, create and exchange member-exclusive res