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Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

The Senior Manager, Customer Success for the Power & Tech vertical leads a team of Customer Success Managers supporting customers across power markets, utilities, renewables, technology providers, and energy transition workflows. Lead, coach, and develop a team of Customer Success Managers supportin

Senior Customer Manager - Off Trade. We’re looking for a commercially driven Senior Customer Manager to accelerate growth across volume, revenue, profit and market share within our Off-Trade team. You’ll be one of the key contacts for this grocer, managing the account, negotiating the annual agr

A leading SaaS company is seeking an experienced Customer Success Manager to oversee relationships with strategic customers. This remote role requires a strong background in customer success with enterprise clients. Ideal candidates will have over four years of experience in customer-facing roles an

A major beverage company in the Greater London area is seeking a Senior Customer Manager to manage a key grocer account. The ideal candidate will have a strong commercial background with at least 5 years of experience in a customer-facing role, and will demonstrate excellent relationship-building an

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre‑existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. We’re looking for additional Customer Success Managers to pl

You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Build strong relationship with key contacts of all customers within allocated customer base. You will be part of the team that provides a remarkab

A tech company focused on customer success is seeking a Customer Success Manager in Greater London. This role involves maintaining customer relationships, providing proactive support, and utilizing data insights to enhance customer satisfaction. The successful candidate will have strong interpersona

A customer-focused organization based in Greater London seeks a Senior Product Manager to lead the evolution of their marketing technology stack. This role involves simplifying a complex communications ecosystem and implementing automated customer engagement strategies. Strong collaboration with cro

A cutting-edge technology firm in Greater London is seeking a Majors Customer Success Manager to guide significant customers through their journey. The ideal candidate has a strong background in customer success and account management in an enterprise SaaS or legal context. The role includes enhanci

The Customer Success organisation is composed of four teams: pre‑sales, customer success, account management and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realise measurable outcomes from their investment in our platform. CSMs partner with Ac

A tech company in the construction industry seeks a Strategic Customer Success Manager to join their London team. In this role, you will be responsible for managing customer onboarding and ensuring retention and growth across a portfolio of SaaS customers. The position demands strong communication,

Pod Talent are excited to be working with a leading global scale-up business on a brand-new Senior Manager – Sales Operations & Order Management opportunity, based in Leeds. Skills & Experience Needed for the position of Senior Manager – Sales Operations & Order Management:. Key Responsibilities

The Customer Success Manager II plays a critical role in ensuring customers successfully adopt and optimize HSI solutions to achieve the highest possible return on investment (ROI). We are looking for a Customer Success Manager II (EMEA) to build and maintain strong, trusted relationships with custo

Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing’s capabilities with the customer’s business goals and objectives. We’re looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our

We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence. The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. Data-driven approach to decision making with experience developing customer success pl

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio’s retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. Lead high‑touch success plans for top accounts, serving as bo

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Prior customer success experience within financial or SaaS industry. Previous client facing experience with ideally previous customer success experience.

As a Customer Success Manager at Iru, you will partner with strategic enterprise customers across EMEA to drive long-term success and value realization. You will act as a trusted advisor to senior stakeholders, helping organizations modernize their IT and security operations through Iru’s unified

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact. Its award-winning pro

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or client

A progressive software company is looking for a Customer Success Manager in Greater London. Ideal candidates will have prior experience in customer success within a B2B SaaS environment, strong project management skills, and be highly organized. The role involves overseeing the entire customer lifec

A leading technology company is seeking a Customer Success Manager based in Greater London. Ideal candidates will have over 5 years of experience in customer success or account management, strong communication skills, and a proactive approach to problem-solving. In this role, you will nurture custom

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and

A fast-growing e-commerce platform in the UK seeks a motivated Customer Success Manager. The ideal candidate has solid experience in customer success and strong analytical skills. Key responsibilities include conducting one-on-one meetings, scheduling customer training sessions, and performing data

The Customer Success Manager, Sustainability, is responsible for helping customers turn sustainability goals into structured, executable programs. Customer Success Manager (Sustainability Solutions). Lead onboarding and adoption efforts, ensuring customers are set up for long-term success.

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. At least 3+ years experience in an Account Management or Customer Success Manager role. The Enterprise Customer Success Manager will be responsible for

We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. Customer Success Manager - NHS | Customer Success | UK&I | Remote. The Customer Success Manager will build trus

A leading software provider in the UK is seeking a Success and Services Product Leader to manage and enhance their Customer Success Products portfolio. This hybrid role involves collaborating with various teams to ensure products deliver value to customers quickly while also leading a team of Succes

What You’ll Do as Delivery & Customer Success. Act as the customer’s advocate within the organisation, ensuring feedback is escalated to the appropriate team.

Experience of building and scaling customer success processes and structures. Experience of defining and executing customer success strategies aligned with company goals. Demonstrable experience leading customer success or account management teams in a SaaS environment.

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

As an Enterprise Customer Success Manager (CSM) at Triple Whale, you will be responsible for supporting our eCommerce stores and/or our agency clients who directly manage these relationships. Understand customers’ goals, and implementing tailored success plans. Work independently to deliver a “c

You have experience as a Customer Success Manager in SaaS or other tech enabled services. Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. Collaborating with business development teams to run successful QBRs, identify opportunitie

Customer Success, Account Management, or a related customer-facing role. Support the development and execution of customer success playbooks and processes. Track key customer success metrics and maintain up-to-date records in our CRM.

An industry-leading SaaS company is seeking a Client Success Manager to enhance senior relationships and drive growth within enterprise accounts. The ideal candidate will have over 3 years of B2B customer success experience, preferably in a SaaS context.

A leading technology firm is seeking a Manager for the EMEA Scale Customer Success team to lead engagement strategies that drive customer retention and business value realization. Ideal candidates should have experience in customer success within a SaaS model and demonstrate strong leadership and co

A leading recruitment agency is seeking a Client Success Manager in the Greater London area.

As the Senior Customer Marketing Manager, you will be responsible for deepening engagement and relationships with our customers and turning brand neutrals into brand advocates that builds credibility, helps us build customer‑centric solutions and enhances Perk’s position in the marketplace. Main

The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long‑term success. After key NiCE CX customers have purchased and are implementing our products

Provides guidance to global teams on customer‑specific operational requirements and success criteria, supported by detailed Customer Playbooks. Provides guidance to global teams on customer‑specific operational requirements and success criteria, supported by detailed Customer Playbooks. Actively

A search technology company in London is seeking a Customer Success Manager to enhance client relationships and ensure service excellence. Ideal candidates have strong communication skills, 2-3 years of experience in customer success in a technical environment, and a passion for service excellence.

PlanRadar is looking for an experienced Customer Success Manager UK to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. You have experience with account management or Customer Success, preferably withi

A leading software company is seeking a Customer Success Manager to support their Life Sciences customers in the United Kingdom. The ideal candidate will have over 5 years of experience in Technical Customer Success and expertise in Salesforce Health or Life Sciences Cloud.

Reporting into the Head of Customer Success, the ideal candidate will be customer–centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Customer-facing experience in Customer Success Management, Account Management, Technical Account M

The Customer Success department is the backbone of everything Forter does, and as Senior Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to benefit