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Senior Customer Manager Fulltime, Permanent (Site Based) Monday - Friday ( 39 hours) Competitive Salary & Company Benefits Llay, Wrexham We are seeking a proactive and commercially driven Senior Customer Manager to take full ownership of key customer programmes within

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

Senior Customer Success Manager Role. Senior Customer Success Manager. Developing strategies to increase customer retention and satisfaction.

The Customer Success Manager owns the health, retention, and expansion of a portfolio of enterprise clients. Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experience

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Job Description: Customer Success Manager – IT & Tech RecruitmentLocation: Edgbaston, Birmingham B15 1TP About UsAt VIQU, we're a specialist IT and technology recruitment agency with a reputation for delivering exceptional service to both clients and candidates.

This role involves helping customers resolve technical issues, managing escalations, and optimizing support experiences. Candidates must possess strong problem-solving skills, a customer-centric mindset, and a bachelor's degree in a related field. A technology company in the UK seeks a Support Accou

Customer Success Manager## Job IntroductionCustomer Success ManagerJoin a leading utilities company that champions innovation and service excellence. Your responsibilities as a Customer Success Manager:* Leadership & Team Management -**Oversee and support the Business Development Manager and

As a Customer Success Manager, you are the primary strategic customer-facing role responsible for platform adoption success, growth and renewals through the management of joint success plan and strong customer relationships. Apply domain/technical knowledge of Resolve’s products, best practices, a

A leading recruitment agency is seeking a Senior Customer Success Manager to own and grow strategic accounts worth £5mil ARR. The ideal candidate will be confident in holding discussions with senior stakeholders and adaptable to product changes.

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

A fintech leader is seeking an Enterprise Customer Success Manager to oversee the customer journey and ensure maximum value from the company's products. This role requires a Bachelor's degree and 5+ years in Customer Success within SaaS environments. The ideal candidate will have strong project mana

As the Revenue Operations Manager focused on Customer Success, you will be at the forefront of optimizing and scaling our customer operations. Own and manage bonus calculations for the Customer Success organization. Customer Success Operations Management, or a related field, with a focus on operatio

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. The role is a 100% post-sale position working with onboarding, product, and sales teams to deliver seamless experiences, resolve issues proactively, and champion customer needs internally.

A leading tech company in the United Kingdom seeks a Senior Customer Success Manager for Financial Services. The ideal candidate will have a strong background in customer success, analytics, and relationship management. This role focuses on guiding customers through their journey post-sale, ensuring

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or client

We are seeking an experienced Senior Customer Account Manager to join a Global Manufacturing firm going through considerable growth. Proven experience managing complex customer relationships in aerospace, engineering, or similar industries. You will manage and grow complex, high-value customer accou

As a Customer Success Manager, you will operate as the primary commercial partner for a portfolio of strategic customers, driving revenue growth and deeper product adoption across our clients. Proven experience (8+ years) in a Senior Customer Success or Senior Account Management role preferably with

A technology solutions provider based in Belfast is looking for a Customer Success Manager to enhance customer satisfaction and retention using the Mosaiq Transit Intelligence Suite. You will manage customer onboarding, deliver training, and advocate for customer needs. The ideal candidate has comme

A leading technology company in the United Kingdom seeks a Customer Success Manager to drive customer engagement and platform adoption. Responsibilities include developing strategic plans to ensure customer success and leveraging technical knowledge to address challenges. The ideal candidate will ha

Developing customer success plans outlining Customer’s KPIs, stakeholders, critical success factors, and product adoption plan. Being a Customer Success Champion to evangelize customer‑centricity within Camunda, thereby increasing retention outcomes, customer experience and loyalty. The Customer

The Senior Customer Success Manager, Enterprise guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. Our Customer Success team

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

At EY, our Customer Transformation team helps clients reimagine their customer‑facing functions through developing and implementing Customer & UX strategies, digital solutions, user‑centric services, operating models, and optimised products, experiences, marketing, and sales. Senior Consultant,

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

As a Principal Customer Success Manager in United Kingdom, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!. The Customer Success Team is at the heart of ACI customer experience. A typical day at ACI for a Principal Customer Success Manager is:.

We are seeking a proactive and customer-focused Customer Success Manager. Build strong relationships with customers to understand their goals and ensure their success. Salesforce, HubSpot) and customer success tools (e.

In addition to managing your own portfolio, you will contribute to the evolution of Customer Success practices at M-Files by sharing best practices, mentoring peers, and acting as a senior voice of the customer internally. At M-Files, Customer Success plays a critical role in driving long-term custo

Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. Customer-driven per

Our Enterprise Customer Success Manager role is a fantastic opportunity for you if you are a customer-focused professional with Customer Success or Account Management experience in the technology space. Enterprise Customer Success Manager. Establishing and overseeing customer adoption, training, and

Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross-team collaboration. Our Customer Success Managers are the key pillar in elevating the customer voice and accelerating time to value. Senior Enterprise Customer

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experience team. The ideal candidate has experience in customer success within a SaaS environment, exceptional communication skills, and a consultative approach towards customer enga

You will lead post-sales efforts to build successful and repeatable processes that deliver value and leverage your proficiency in SPS Commerce products to drive customer adoption and success. Develop a deep understanding of customers' business models, build relationships, and serve as a trusted advi

A leading company in customer success is seeking a Customer Success Manager based in Belfast. The ideal candidate will have 3+ years of experience in customer success or account management, strong interpersonal skills, and proficiency in CRM software.

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. With a competitive salary of £50-60k plus bonuses, this position offers a chance to make a significant impact on customer satisfaction and retent

The role involves managing a portfolio of customer accounts, driving customer satisfaction and retention, and identifying growth opportunities. Candidates should possess strong stakeholder management and commercial acumen, with expertise in CRM and customer success tools. A leading IT consulting fir

Customer Success Manager - Agriculture & Environment (Fresh Produce). Customer Success & Solutions Manager – EMEA. Customer Success Manager - Account Management.

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions D

As a principal customer success manager, you will own and lead a strategically important portfolio of customers, acting as a trusted advisor to senior and executive‑level stakeholders. In addition to managing your own portfolio, you will contribute to the evolution of Customer Success practices at

A leading cyber resilience firm is looking for a remote Senior Customer Success Manager in the UK. You will manage customer lifecycles, ensuring successful onboarding and alignment of strategic objectives. Ideal candidates will have a proven track record in a customer success or account management r

Customer Success Manager - FP&A. Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. Seniority level: Mid-Senior level.

A leading utilities company is seeking a Customer Success Manager to enhance customer satisfaction and drive revenue growth across key accounts. Ideal candidates have proven success in account management within the utilities sector, strong analytical abilities, and experience managing stakeholders.

At Abnormal we seek a Customer Success Manager who is passionate about helping customers fully realize value from our platform and partnership. Customer Success Manager – German Speaking. Serve as the voice of the customer, providing internal feedback to maximize customer value and retention.

We are currently looking for a Customer Success Manager. It is your job to make it easy for customers to love GoodTime! You will make our customers feel heard and taken care of!. Our ideal candidate is an expert at standing up success plans; designing and delivering EBR/QBRs; facilitating product ad

The Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market organization, focusing on revenue retention and growth within our current customer base. Success in this role will be measured and rewarded by key performance metrics including renewal (GRR) and upsell (NRR), c

Senior Customer Success Manager - Financial Services. As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. Create Tailored

A leading application security firm in Belfast is looking for an experienced Enterprise Customer Success Manager to lead post-sales efforts and foster strong client relationships. This role requires 3-4 years of experience in Customer Success or Account Management in the tech space, with a strong em