Warehouse Manager
2 days ago
Belfast
• Job Description, • Warehouse & Transport Manager – Job Specification, • Job Title: Warehouse & Transport Manager, • Location: Belfast, • Reports To: General Manager / Operations Manager, • Role Purpose, • To oversee all warehouse and transport operations, ensuring the accurate receipt, storage, picking, dispatch, and delivery of products. The Warehouse & Transport Manager will lead teams across both functions, maintain stock accuracy, ensure fleet compliance, and drive continuous improvement to support business growth and service commitments., • Warehouse Operations, • Manage daily warehouse workflows including goods-in, stock control, picking, packing, and dispatch., • Maintain high standards of stock accuracy and product handling., • Ensure warehouse layout and processes support efficiency and safe product flow., • Enforce, review, and update warehouse Standard Operating Procedures (SOPs)., • Work closely with Purchasing and Sales teams to support demand planning and promotional activity., • Transport & Distribution, • Lead delivery operations including route planning, scheduling, vehicle loading, and dispatch., • Manage delivery drivers to ensure punctual, professional, and customer-focused service., • Oversee fleet maintenance, MOTs, insurance, servicing, and compliance checks., • Monitor tachographs, driver hours, and compliance with transport legislation., • Control fuel usage, delivery costs, and route optimisation., • Build strong customer relationships through reliable and flexible delivery performance., • Team Leadership, • Lead, train, and motivate warehouse operatives and drivers., • Create staffing rotas, manage attendance, and support training and development., • Conduct performance reviews and manage KPIs across warehouse and transport teams., • Promote a positive, accountable, and safety-focused working culture., • Health, Safety & Compliance, • Ensure compliance with warehouse, workplace, and transport health & safety standards., • Conduct audits, vehicle inspections, walkarounds, and risk assessments., • Maintain a clean, organised, and compliant warehouse and yard environment., • Investigate incidents and implement corrective and preventative actions., • Systems & Reporting, • Maintain accurate data across Warehouse Management Systems (WMS) and Transport Management Systems (TMS)., • Produce reports covering stock accuracy, delivery performance, fleet efficiency, and labour productivity., • Support digital improvements, automation, and process optimisation initiatives., • Continuous Improvement, • Identify inefficiencies and deliver measurable operational improvements., • Reduce waste, improve accuracy, and enhance service levels., • Support business growth initiatives and seasonal planning., • Qualifications & Experience, • 3–5+ years experience in warehouse, logistics, or transport management., • Proven experience leading teams in a fast-paced, high-volume environment., • Strong working knowledge of WMS, routing, and fleet management systems., • CPC qualification (advantageous)., • Forklift certification (desirable)., • Experience within FMCG, food, or confectionery sectors is an advantage., • Skills & Competencies, • Strong leadership and people management skills., • Excellent communication and interpersonal abilities., • High attention to detail with strong organisational capability., • Analytical mindset with strong problem-solving skills., • Ability to perform under pressure and manage demand peaks., • Proficiency in Microsoft Office, particularly Excel., • Key Performance Indicators (KPIs), • Stock accuracy., • On-time, in-full delivery performance (OTIF)., • Fleet utilisation and operating costs., • Pick and dispatch accuracy., • Fuel efficiency., • Health & safety compliance., • Team performance, engagement, and retention., • Working Hours: Monday to Friday, 08:30 – 17:00, • Salary: £45,000 – £55,000 plus up to £5,000 bonus opportunity