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Service assistant jobs in United Kingdom - Page 11

  • Demi Chef de Partie
    Demi Chef de Partie
    2 months ago
    £14.21–£15.21 hourly
    Full-time
    Borough, Southwark

    We are looking for a talented Demi Chef de Partie to join our team here at Oblix. Our chefs are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Oblix Chefs are confident working at a fast pace whilst maintaining Oblix's high standards. Oblix, located on the 32nd floor of The Shard, offers sophisticated dining with panoramic views of London, featuring a menu inspired by the classic grill. Benefits As part of our team, you’ll enjoy: • World-Class training, designed to inspire and educate, • Global opportunities, experience hospitality around the globe with our five incredible brands, • Family Meals are shared daily, • Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Staff discount, enjoy exclusive discounts across the Azumi group, worldwide! What We Look For Our ideal Demi Chef de Partie embodies our values and the following: • A genuine love for culinary experiences, • Proven experience as chef de party in a luxury high-volume restaurant, • A natural team player who is at home working in sync with a large team, • Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Our Commitment to Inclusivity We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.

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  • Assistant Manager
    Assistant Manager
    2 months ago
    £36000–£38000 yearly
    Full-time
    London

    Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

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  • Customer Service Manager
    Customer Service Manager
    2 months ago
    £31000–£35000 yearly
    Full-time
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

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  • Cleaner
    Cleaner
    2 months ago
    £24000–£24112 yearly
    Full-time
    London

    Reporting to the Head of Properties, the Cleaner is responsible for maintaining high standards of cleanliness, hygiene, and presentation throughout the Centre and supporting operational tasks such as porterage and event setup. This role ensures a welcoming, safe, and well-maintained environment for all users and visitors. Key Responsibilities • Perform daily cleaning of all areas, including offices, meeting rooms, washrooms, kitchens, and public spaces., • Ensure floors, surfaces, and fixtures are cleaned and maintained to institutional standards., • Carry out deep cleaning tasks as scheduled (e.g., carpets, windows, high-level dusting)., • Monitor and replenish consumables (soap, paper towels, toilet rolls) promptly., • Assist with moving furniture, equipment, and supplies as required., • Support event setup and breakdown, including preparing and displaying refreshments and arranging chairs, tables, and AV equipment., • Follow COSHH guidelines for handling cleaning chemicals and equipment., • Report any maintenance or safety issues immediately to the Head of Properties., • Respond to ad hoc cleaning or porterage requests promptly., • Support sustainability initiatives (e.g., waste segregation, recycling). Skills, Qualifications and Experience • Previous experience in cleaning and/or porterage roles is preferred., • Knowledge of cleaning techniques, materials, and health & safety standards., • Ability to lift and move furniture and equipment safely., • Reliable, punctual, and able to work independently or as part of a team., • Flexible approach to working hours, including evenings and weekends as required., • Effective communication skills and a professional, courteous manner. Person Specification Working Conditions

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  • Assistant Manager
    Assistant Manager
    2 months ago
    £32000–£33000 yearly
    Full-time
    London

    Here at the Britannia - Smok'd we are committed to maintaining high standards and delivering a memorable experience to all our guests. We seek a dedicated and motivated Assistant Manager to join our young and fun team. Job Description: As an Assistant Manager at Britannia - Smok'd, you will play a crucial role in supporting the General Manager in the restaurant's daily operations. You will ensure exceptional service standards, manage staff, and oversee financial operations. This is a fantastic opportunity for someone with strong leadership skills and a passion for the hospitality industry. Key Responsibilities: Assist in managing daily pub operations to ensure smooth and efficient service. Supervise and train staff, fostering a positive and productive work environment. Handle customer inquiries, complaints, and feedback professionally. Oversee financial procedures, including cash handling, inventory management, and sales reporting. Ensure compliance with health and safety regulations. Support the General Manager in achieving sales and profitability targets. Be a role model for the staff members. Requirements: Proven experience in a supervisory or managerial role within the hospitality industry. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle high-pressure situations and resolve conflicts effectively. Knowledge of financial procedures and basic accounting principles. Flexibility to work various shifts, including evenings, weekends, and holidays. What We Offer: Competitive hourly wage of £13 plus service charge. Full-time position with opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts and other benefits. If you are passionate about delivering exceptional service and looking for a rewarding career in the hospitality industry, we would love to hear from you!

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  • Host / Hostess
    Host / Hostess
    2 months ago
    £15.21 hourly
    Part-time
    London

    Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the worlds most iconic locations. About the Venue: Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. The Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Fenchurch, poised on level 37 of the iconic Sky Garden, Fenchurch Restaurant showcases RHC’s commitment to delivering culinary excellence and impeccable service. In acknowledgement of our ambition, Fenchurch has been awarded two AA rosettes as well as the Best of Award of Excellence from the Wine Spectator Awards. Role Purpose: £15.21 per hour Iconic London Location On the job training and development Meal allowance paid per shift We're looking for an experienced Host/Hostess to join our amazing team at Fenchurch Restaurant atop the 'Walkie Talkie' building. You will be the first point of contact for our esteemed guests, ensuring they are greeted in a friendly and timely manner: You will deliver friendly, efficient customer service for all our guests whilst dealing with reservations and enquiries. You will be well presented, engaging and possess excellent communication skills, be creative, innovative and willing to go the extra mile to ensure every guest has a memorable experience. You will have experience as Receptionist / Host / Hostess from a similar fine dining environment and be used to dealing with high profile guests. We have a brilliant team, with a positive, encouraging atmosphere and the opportunity to progress - the sky's the limit! What's in it for you? Excellent training on site and externally including food and wine tastings Staff meal allowance £3.50 per shift / £7 if you're on a double Staff socials, days out, dinners and supplier trips 40% Food and Beverage discount across our restaurants and bars Management development program Employee assistance helpline 24/7

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