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Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.

In this role, you’ll support the Service Manager in overseeing several key functions, including referrals, medical reports, document assessment, laboratory results and general clinical administration. Improve processes to enhance patient experience and service efficiency. If you're passionate abou

A well-renowned company in the United Kingdom is searching for a Service Delivery & Performance Manager to join their team. The role involves ensuring the delivery of high-quality IT services, managing performance, and negotiating SLAs. Candidates should have proven experience in IT service delivery

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. To support our expanding portfolio and mission to be

A leading insurance company in the UK is looking for a Services Manager to lead a small team, ensuring high standards of service performance and customer satisfaction.

The Delivery Manager will have a full understanding of either, or both, Agile and Waterfall delivery methods, and manage change initiatives from start to finish, including co‑ordination of Procurement, and Budget Management. The Delivery Manager (DM) is responsible for successfully delivering IT b

A telecommunications and technology company is seeking a Service Delivery Manager to oversee customer contracts and drive service delivery improvements. This hybrid position requires expertise in Service Delivery Management, with responsibilities including managing client relationships and service p

As a Service Delivery Manager (SDM) within our Data Platform Managed Services team, you will play a crucial role in ensuring client satisfaction, maintaining service excellence, and driving continuous improvements. You will collaborate closely with teams based in the UK, Bulgaria, and India, working

Service Delivery Oversight: Manage end-to-end service delivery, ensuring services meet quality standards, performance metrics, and contractual agreements. Service Improvement: Continuously seek opportunities to optimise service delivery processes and resource allocation for improved efficiency. Serv

As the Service Delivery Manager for Medequip Connect, you will lead on the operational delivery and development of Medequip Connect’s Technology Enabled Care (TEC) Installation, Maintenance, and Response operations within the Sutton area. Join us as our new Service Delivery Manager atMedequip Conn

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. Programme Manager & Head of Service Delivery. This ro

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Manage the end-to-end delivery of ecommerce projects, including ne

We are now looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring reliable, high-quality IT services across Odevo UK. As a Service Delivery Manager, you will be responsible for overseeing the end-to-end delivery of IT

A government agency in Greater London is seeking a Senior Delivery Manager to lead multidisciplinary teams on digital projects in health and social care.

A leading service provider in Greater London is seeking a Contact Manager responsible for overseeing service operations and managing client relationships. This role involves ensuring that services meet contractual agreements while working closely with both internal teams and clients. The ideal candi

Senior Delivery Manager - Government Digital Service - G7. GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen exper

An experienced service delivery manager / designer or delivery manager with good knowledge of service delivery. Service Delivery Manager / Technical Platform Owner. The role of the Service Delivery Manager is a critical part of the Digital Forms management team and has the following accountabilities

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. The role involves strong stakeholder engagement and managing service-related issues while building trusted relationships across the organizati

A global management consultancy is seeking a skilled Delivery Service Manager to lead Oracle Finance programmes across the UK. If you’re looking to advance your Oracle delivery career, apply today.

Reporting to the Head of Infrastructure Operations, this role leads the delivery of security products and associated technology services, ensuring compliance with Amlin Business Services governance, security standards, and operational excellence. Delivery of all security-related products and service

Service Delivery / Customer Support Manager. As our Service Delivery / Customer Support Manager, you'll lead the team that customers rely on when it matters most. An experienced customer service or service operations leader.

As a Service Delivery Manager at Aptitude, you will be the ambassador of our Assure offering, ensuring seamless delivery according to contractual obligations. Your role is crucial in ensuring that SLAs and KPIs are met throughout the contract lifecycle, highlighting the value derived from our servic

As a Service Delivery Manager within our team here at Vanquis, you’ll be at the heart of ensuring our IT services meet the evolving needs of the business—acting as the vital link between our customers and the operational IT teams who deliver for them. Service Management - Ensure IT services cons

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Get notified about new Service Project Manager jobs in London Area, United Kingdom. Proven experience in service delivery management, or similar experience in pr

The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Known for its customer-first approach, it offers expertise in cloud services, infrastructure, managed services, and cybersecurity. M

As the Service Delivery Manager for Medequip Connect, you will lead on the operational delivery and development of Medequip Connect’s Technology Enabled Care (TEC) Installation, Maintenance, and Response operations within the Sutton area. Join us as our new Service Delivery Manager at Medequip Con

Senior Delivery Manager/ Lead Delivery Manager. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. The National Gallery is seeking a dynamic professional to lead the delivery of a responsive

Main requirements for the successful Service Delivery Manager:. Service Delivery Manager (MSP). What we offer to the successful Service Delivery Manager:.

A leading financial service provider is seeking a Service Delivery Manager to enhance IT services across the organization. The ideal candidate will possess robust IT Service Management experience and a strong ability to foster business relationships. This role emphasizes service excellence, risk com

IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR1001316When you join EDF Trading, you’ll become part of a diverse international team of experts who challenge conventional ideas, t

This role includes managing service delivery, ensuring adherence to service level agreements and developing strong customer relationships. A service operations firm is seeking a Contact Manager in Greater London. Candidates should have a proven background in Client Services Management and in-depth k

The Senior Delivery Manager will report directly to the Lead Delivery Manager. Lead a continual planning process in a very complex environment, planning beyond product delivery, identifying and managing dependencies in plans across services and co-ordinate delivery. Join us at the Money and Pensions

We are seeking a Service Delivery Manager for a growing data centre connectivity specialist. Proven experience in a Service Delivery, Project Management, or Technical Delivery role. Identify service delivery risks and proactively implement mitigation strategies.

Proven experience in a Service Delivery Manager / Technical Service Manager role within an MSP. Technical Service Delivery Manager. Own end-to-end service delivery for assigned managed service customers.

We are looking for an experienced IT Delivery Manager to lead the end-to-end delivery of cloud-based digital services, helping ensure safer recruitment and stronger public protection. You’ll bring significant experience of digital delivery in technical environments, with a strong grasp of Agile an

What you’ll be doing as our Service Delivery Manager (SDM). Service Delivery Manager (SDM). Service Delivery Manager (SDM).

Service Delivery Manager - Heathrow Airport - Full-Time, Nights - 42 hours per week - £40,382. To attend regular customer service training to keep abreast of current trends and legislation. To assist the Contract and Operations Managers in recruitment of staff.

The Service Delivery Manager is a senior operational and service role accountable for ensuring the successful delivery of high-quality end-to-end services to customers. With key focus on service outcomes, operational excellence, and stakeholder alignment, the Service Delivery Manager plays a key rol

Following a review of the service delivery administration function, an exciting opportunity has arisen for the post holder to be responsible for and manage the co-ordination and delivery of the Service Delivery Administration Hub. Service Delivery Administration Hub Manager. This role is key to ensu

Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Service Delivery Manager – IT, M365, Cloud, ServiceNow, SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London).

Ensuring delivery aligns with client contracts, licensing, and capability boundaries. Strong track record delivering IT and software projects in consulting or services settings. Deep understanding of governance, commercials, and delivery metrics.

Service Delivery Manager (SDM). Manage end‑to‑end service delivery, ensuring services meet quality standards, performance metrics, and contractual agreements. As an SDM, you will be a key player in ensuring the seamless end-to-end delivery of services while maintaining a sharp focus on customer

A leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The ideal candidate will have ITIL certification, a minimum of 5 years in service management, and strong client relationship management skills. The role includes daily o

In this role, you’ll support the Service Manager in overseeing several key functions, including referrals, medical reports, document assessment, laboratory results and general clinical administration. Improve processes to enhance patient experience and service efficiency. If you're passionate abou

GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen experiences. GDS, DSIT, and local government to support delivery

A leading recruitment agency is seeking a Service Delivery Manager for a telecoms and technology company in the UK. The role involves acting as the key contact for customers, ensuring contractual commitments are met while identifying service improvement opportunities. Candidates should have over 2 y

We are seeking an experienced Service Delivery Manager (SDM) to own and manage the operational delivery of our Centre of Excellence (CoE) data governance managed services to our customers. Service Delivery & SLA Management: Own the end-to-end delivery of managed services for assigned customer accoun

A leading software solutions provider in Greater London seeks a Contact Manager responsible for managing service operations and client relationships. Ideal candidates will have a strong background in Client Services Management, detailed knowledge of ITIL, and excellent communication skills.