Are you a business? Hire services coordinator candidates in United Kingdom
We are seeking an experienced and passionate Manager to join our team at Millions Lounge and Restaurant in Seven Kings. If you possess a strong background in the hospitality industry and have a flair for creating a warm and inviting lounge atmosphere, we invite you to apply and contribute to our vibrant environment. Job Responsibilities: - Daily operations of the restaurant and shisha lounge, ensuring exceptional service and a welcoming atmosphere for guests. - Oversee waiter and kitchen staff to ensure compliance with food quality, health and safety regulations, and performance standards. - Develop and implement operational policies and procedures to enhance service efficiency. - Monitor inventory levels of food, beverages, and supplies, placing orders as necessary to maintain optimal stock levels. - Plan and coordinate special events, promotions, and themed nights to enhance customer engagement and increase revenue. - Handle inquiries, complaints, and feedback promptly and professionally, ensuring a high level of customer satisfaction. - Conduct staff trainings. Job Requirements: - Proven experience working in shisha lounge and restaurant environment. - Strong leadership and interpersonal skills to effectively motivate and manage a diverse team - Flexible working hours, including evenings and weekends, to meet operational needs. - Strong understanding of food and beverage management, including inventory and cost control. - Exceptional communication skills for effective interaction with staff and customers. Job Details: - Located in Seven Kings - Part time role - Working hours from 16:00 - 00:00 - Salary to be discussed - Immediate Start
As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: • Greet customers with a warm and friendly demeanor. • Take orders accurately and efficiently, ensuring special requests are noted. • Maintain a clean and organized front of house area, including dining and service areas. • Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. • Handle customer payments and transactions with precision. • Uphold excellent customer service standards and address customer concerns professionally. • Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: • Ensure food safety and sanitation standards are met at all times. • Maintain kitchen equipment and utensils in good working condition. • Assist in inventory management and restocking supplies as needed. • Work closely with the kitchen team to coordinate orders efficiently. Qualifications: • Minimum of 3 years of experience in both front of house and kitchen roles. • Demonstrated ability to multitask in a fast-paced environment. • Excellent communication and interpersonal skills. • Strong attention to detail in both food preparation and customer service. • Knowledge of food safety and hygiene practices. • Ability to stand for extended periods and lift moderately heavy objects. • A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. After Hours is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive workplace for all employees. We are an American / Caribbean soulfood takeaway already based in Downham /Newcross and now Wandsworth road . Shift starts from 6pm -4-am weekends Weekday 6pm- 2an Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £12.00 per can increase due to experience
A Waiter at Hot N Juicy Shrimp is responsible for delivering exceptional customer service, guiding guests through their dining experience, and ensuring they feel well taken care of from the moment they arrive. This role involves explaining the QR code ordering system, assisting with any needs, and ensuring that all service standards are met. The Waiter also uses Trail Hospitality to perform essential checks that maintain the cleanliness and readiness of the restaurant. Key Responsibilities: Customer Service: Greet customers warmly as they arrive, ensuring they feel welcomed and valued. Clearly explain the QR code ordering system, guiding guests on how to view the menu and place orders directly from their mobile devices. Assist guests who may need help with the QR code system, ensuring they understand how to use it comfortably. Order Management: Confirm that all orders placed through the QR code system are accurately received by the kitchen. Serve food and beverages in a timely manner, ensuring that orders are correct and presented according to Hot N Juicy Shrimp's standards. Regularly check on customers throughout their meal to ensure satisfaction, addressing any concerns or special requests. Allergy and Dietary Needs: Proactively ask guests if they have any food allergies or dietary restrictions before they place their orders through the QR code system. Ensure that any allergy information is communicated clearly to the kitchen and that special dietary needs are met. Team Collaboration: Work closely with kitchen staff to ensure that all orders are delivered promptly and accurately. Coordinate with other waiters and front-of-house staff to ensure a seamless service, especially during busy periods. Assist with maintaining a smooth workflow in the dining area, ensuring tables are cleared and reset promptly. Health and Safety: Maintain a clean and tidy work environment, ensuring that hygiene standards are upheld in all areas of the restaurant. Use Trail Hospitality to perform regular toilet checks, as well as opening and closing checks, to ensure the restaurant is always clean, safe, and ready for service. Customer Engagement: Build rapport with regular customers and ensure that all guests feel valued and appreciated. Handle customer complaints or issues promptly and professionally, escalating to the manager when necessary. Ensure that customer feedback is taken seriously and used to improve the dining experience. Additional Duties: Participate in team meetings and training sessions to stay updated on restaurant policies, menu changes, and service standards. Assist with opening and closing duties, using Trail Hospitality to complete the necessary checks to ensure the restaurant is fully prepared for service. Key Skills and Attributes: Excellent Communication: Ability to interact with customers and colleagues in a clear, friendly, and professional manner, especially when explaining the QR code ordering process. Attention to Detail: Ensuring orders are accurate, allergies are accounted for, and service is delivered to Hot N Juicy Shrimp's high standards. Time Management: Ability to manage multiple tasks efficiently in a fast-paced environment. Customer Focus: A commitment to providing outstanding service and creating a positive dining experience. Team Player: Willingness to collaborate with the rest of the team to ensure smooth and efficient service. The role of a Waiter at Hot N Juicy Shrimp is dynamic and customer-focused, requiring excellent communication, attention to detail, and teamwork. By effectively guiding guests through the QR code ordering process, ensuring their needs are met, and using Trail Hospitality for essential operational checks, the Waiter helps create a seamless and enjoyable dining experience for every guest.
As a Receptionist, you will play a crucial role in ensuring the smooth operation of the front office. You will be responsible for providing excellent customer service, handling administrative tasks, and contributing to a positive and welcoming environment for our guests. Key Responsibilities: Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere. Handle guest inquiries and requests promptly and efficiently. Check guests in and out, ensuring accurate and timely processing. Manage reservations, cancellations, and modifications. Answer and direct phone calls, providing clear and helpful information. Coordinate with other departments (e.g., housekeeping, maintenance) to address guest requests. Assist with general administrative tasks, such as data entry, filing, and report generation. Ensure the cleanliness and organization of the reception area. Qualifications: Previous experience in a hotel reception role is a must. Strong communication and interpersonal skills. Excellent organizational and time management abilities. Proficient in using computer systems, including property management software. Ability to work effectively under pressure and maintain a positive attitude. A passion for providing exceptional customer service.
Job Title: Business Support Manager Location: Cardiff, hybrid Reports to: Director Salary: £40,000 per annum Type: Full-Time, Permanent Job Summary: The Business Support Manager will be responsible for providing comprehensive administrative, operational, and strategic support to ensure the smooth functioning of the business. This role requires a dynamic individual with strong organizational, communication, and management skills who can work cross-functionally with teams across the organization to enhance efficiency, streamline processes, and contribute to the overall success of the business. The Business Support Manager will also be responsible for overseeing administrative staff, managing resources, and ensuring that business operations are aligned with company goals. The successful candidate will work 37.5 hours per week and will solely work for Inawizdom Ltd. Key Responsibilities: Operational Efficiency: Streamline and optimize business processes to ensure efficient operations across departments. Identify and implement systems, tools, and processes to improve business workflows. Administrative Leadership: Lead and manage a team of administrative and support staff. Provide guidance, mentorship, and support to ensure high performance and continuous professional development. Resource Management: Oversee the management of business resources, including office supplies, equipment, and technology, to ensure operational efficiency. Develop budgets, monitor expenditures, and allocate resources effectively. Project Management: Support and manage cross-functional projects by coordinating resources, timelines, and deliverables. Track project milestones and ensure deadlines are met. Reporting & Analysis: Prepare reports, presentations, and data analyses for senior leadership to inform business decisions. Identify key performance metrics and provide insights for operational improvements. Stakeholder Collaboration: Act as a liaison between various departments and senior leadership to ensure smooth communication and collaboration. Build and maintain strong working relationships with internal and external stakeholders. Compliance & Policies: Ensure that business operations comply with internal policies and external regulations. Update and implement business policies and procedures where necessary to ensure governance and compliance. Risk Management: Identify and mitigate operational risks that could impact the efficiency and success of the business. Implement risk management strategies and contingency plans. Strategic Planning: Collaborate with senior leadership in the development and execution of business strategies. Provide operational insights to support long-term planning and organizational growth. Customer Service Excellence: Maintain a customer-focused mindset by ensuring that the support functions contribute to a high level of service delivery both internally and externally. Qualifications: Education: Bachelor’s degree in Business Administration, Management, or a related field (Master's degree preferred). Experience: At least 3-5 years of experience in a business support or operations management role, preferably in a fast-paced or growing organization. Prior experience in managing teams and budgets is essential. Skills: Strong organizational and multitasking skills. Proven ability to lead, manage, and develop teams. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools. Analytical mindset with the ability to interpret and act on data. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Personal Attributes: High attention to detail. Ability to work independently and as part of a team. Adaptable and able to thrive in a dynamic environment. Strong leadership qualities and the ability to motivate and influence others. A customer-centric approach with a focus on service excellence. Benefits: Competitive salary and bonus structure. Generous holiday entitlement. Professional development opportunities. Health and wellness programs. Pension scheme and other company benefits. How to Apply: Please submit your CV and a cover letter outlining your qualifications and experience by 30 October 2024.
Job description Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 13.5-14/hour Vacancies: 2 Job Type/Hours: Full-Time / 45 hours a week Responsibilities: - Greeting guests as they arrive and providing them with a warm welcome - Escorting guests to their tables and ensuring they are seated comfortably - Managing reservations and coordinating seating arrangements - Communicating with the kitchen and servers to ensure efficient service - Assisting with basic administrative tasks, such as answering phones and taking reservations - Maintaining cleanliness and organization in the reception and waiting areas Requirements: - Previous experience in a similar role is preferred but not required - Excellent communication and customer service skills - Ability to remain calm and professional under pressure - Strong organizational skills and attention to detail - Flexibility to work evenings, weekends, and holidays as needed Benefits: - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time
Hostess Required Exciting Job Opportunity: Hostess at THE BANK - A New Contemporary Fine Dining Indian Restaurant Location: THE BANK, 5 Station Approach, Chorleywood, Hertfordshire, WD3 5PF Position: Hostess Employment Type: Part-Time About Us: THE BANK is set to redefine the dining experience in Chorleywood! As a newly opening contemporary fine dining Indian restaurant, we're all about combining delightful aroma and outstanding flavours created by an age-old traditional method using only the freshest and finest ingredients with a modern twist in a stylish and inviting atmosphere. We're looking for a passionate, energetic, and customer-focused Hostess to be the face of our establishment and ensure our guests have an unforgettable experience. What You’ll Do: Welcome Guests: Be the first point of contact, offering a warm and friendly greeting to all guests. Manage Reservations: Efficiently handle bookings, seating arrangements, and walk-ins to optimize the dining experience. Coordinate with Staff: Work closely with the front-of-house team to ensure smooth service and guest satisfaction. Ambassador of Hospitality: Uphold our high standards of customer service, ensuring every guest feels valued and well taken care of. Maintain Ambience: Assist in maintaining the aesthetic appeal of the restaurant, ensuring a clean and inviting
Job description: Managers and directors in this unit group plan, organise, direct and co-ordinate the resources and activities of health care providers and purchasers at both district and unit levels. Tasks required by this job include: - implements policies of the board, ensures statutory procedures are followed, with particular emphasis on patient safety and the management of risk; - liaises with health care professionals to determine short and long-term needs and how to meet these objectives within budgetary constraints; - oversees the day-to-day management of the unit or service and provides leadership to staff; - uses statistical information to monitor performance and assist with planning; - negotiates and manages contracts with providers and purchasers of health care services; - manages staff, including recruitment, appraisal and development; - monitors and reports upon the effectiveness of services with a view to improving the efficiency of health care provision; - coordinates the promotion of public health and wellbeing in the actions and policies of public agencies and their social partners; - monitors and reports upon the state of public health and wellbeing.
**Job Title: cocktail bar staff ** Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Exciting new bar and lounge! September opening! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: - Warmly greet guests upon arrival and ensure they feel welcome. - Manage reservations and coordinate seating arrangements efficiently. - Present menus and provide initial information about our offerings. - Maintain a pristine and organized reception and seating area. - Collaborate closely with the bar/lounge team to ensure seamless service. - Address guest inquiries and resolve any issues with professionalism. - Uphold the bar/lounge’s high standards of service and presentation. Requirements: - Must be over 21 years of age. - Impeccable presentation and grooming standards. - Previous experience in a high-end hospitality environment is preferred. - Outstanding interpersonal and communication skills. - Strong organizational abilities and attention to detail. - Ability to work flexible hours, including evenings and weekends. - Familiarity with reservation systems is an advantage. Benefits: - Competitive salary and gratuities. - Opportunities for career advancement and professional development. - Work in a vibrant, upscale environment. - Employee discounts on food and beverages. - Prime Chiswick location with excellent transport links. - COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: 8th September 2024 Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
Senior Events Assistant Kings Cross St Pancras We are looking to recruit an energetic Senior Events Assistant for our beautiful meeting and events space at Derbyshire House, in Kings Cross St Pancras. Derbyshire house is very well known in the industry to be one the most versatile location for all types of events, corporate and private alike. The venue is made of modern meeting rooms and a rooftop terrace, hosting a wide range of events; from large corporate meetings to the wedding reception and much more. Although this is predominantly a Monday to Friday role, the candidate needs to be however flexible and happy to work during the weekend, whenever required. The Senior Events Assistant will be able to deliver exceptional customer service and will be experienced in running corporate functions. The ideal Coordinator will: · Ensure that the meeting spaces are set in accordance with the information supplied on function sheets. · Maintain a clear channel of communication with Kitchen and all other departments liaising and coordinating the functions alongside the Sales and Events Manager. · Set/reset the meeting rooms when required. Ensure that they are left in a presentable condition at all times. · Provide the highest level of service to our guests. · Connect and build rapport with guests at every possible opportunity. Going the extra mile for return clients. · Ensure cleanliness is up to standards at all times. · Open and close meeting spaces as per procedures when needed. · Ensure the highest level of food safety by following the health and safety procedures in place. · Make sure food is transported in a safe manner, avoiding cross-contamination. · To contribute to the team with a positive and optimistic attitude and problem-solving mindset. · Maintain appropriate standards of personal conduct, dress, hygiene, uniforms, appearance, and posture. To be considered the candidate must: · Be able to work under pressure with others calmly, courteously, and methodically. · Have an excellent command of English, both verbally and written. · Experienced in Laying up. · Be super well organised and very efficient. · Be experienced in a similar position. · Be passionate about the events industry. We are looking for an individual willing to invest in a long-term commitment and keen to grow and learn. If this is you, don’t wait any longer, apply today.
Role as Restaurant Manager To plan, direct and coordinate the catering services of the restaurant. To lead and manage all aspects of the team through effective supervision, training, and support, while actively engaging with team members, customers, and online order providers. Additionally, to organize kitchen operations in accordance with the restaurant’s daily orders. Tasks required by this job include: • plans restaurant services and directs staff • decides on range and quality of meals and beverages to be provided • discusses customer’s requirements for special occasions • purchases or directs the purchasing of supplies and arranges for preparation of accounts • verifies that quality of food, beverages and waiting service is as required, that kitchen and dining areas are kept clean and appropriate hygiene standards are maintained in compliance with statutory requirements • plans and arranges food preparation in collaboration with other staff and organises the provision of waiting or counter staff • checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit • determines staffing, financial, material and other short- and long-term requirements • Discusses daily physical and online orders with customers and addresses requirements for special occasions. • Supervises all stock, purchases, and directs the procurement of supplies, arranging for the preparation of accounts. • Ensures the quality of food, beverages, and service meets required standards, and that kitchen and dining areas are kept clean and comply with hygiene regulations. • Plans and arranges food preparation in collaboration with other staff and organizes the provision of waiting or counter staff. • Monitors the proper use and accounting of supplies to prevent wastage and stay within budget limits. • Determines staffing, financial, material, and other short- and long-term requirements. • Ensures the team is productive and enjoys their work, following a robust onboarding process for new starters to aid retention and ensure all relevant paperwork is completed correctly and promptly. • Builds people capability in the restaurant through a focus on functional knowhow and leadership competencies • Encourages the team to take full ownership and accountability for results, following up through robust performance management. • Communicates all key information to the directors effectively, using the most appropriate media, including management meetings. • Rigorously follows all government employment legislation, including working time regulations, Home Office regulations, and the Equality Act.
Your Responsibilities: - Guest Reception: Welcome guests in a friendly and professional manner, making sure they feel cherished and appreciated. - Booking Management: Ensure a seamless and well-organized flow of guests by managing bookings effectively. - Communication: Deal with incoming calls and emails promptly, answering inquiries and handling special requests efficiently. - Coordination: Work closely with the restaurant team to meet guest preferences and special occasions, guaranteeing a seamless service experience. - Problem-Solving: Resolve any guest issues or complaints gracefully and professionally, aiming to surpass customer expectations.
EXPERIENCE AT LEAST AS WAITER OR CHEF DE RANG IS A MUST Full time & Full flexibility required Scott's Mayfair is an iconic restaurant nestled in the heart of London's prestigious Mayfair district. Renowned for its timeless elegance, exceptional service, and culinary excellence, Scott's has been a staple in the London dining scene for over a century, playing host to London’s elite. We take pride in offering a sophisticated dining experience that combines classic charm with modern innovation. We are currently seeking a dedicated and service-oriented Chef de Rang to join our dedicated service team. As a Chef de Rang, you will play a pivotal role in delivering an exceptional dining experience, overseeing the coordination of service and ensuring the satisfaction of our guests. If you have a passion for hospitality, a deep understanding of fine dining etiquette, and are committed to providing top-notch service, we invite you to take a leadership role in the dining experience at our restaurant. Key Responsibilities: - Lead and coordinate the service team to ensure the smooth flow of operations. - Greet guests with warmth and professionalism. - Take precise and detailed food and beverage orders, showcasing a thorough knowledge of the menu. - Provide guests with insightful information about specials, wine pairings, and menu offerings. - Collaborate seamlessly with kitchen and other staff to maintain an efficient and harmonious workflow. - Address guest inquiries, concerns, and special requests with finesse and courtesy. - Uphold the highest standards of cleanliness and presentation in the dining area. Requirements: - Proven experience as a Chef de Rang or in a similar supervisory role in a high-end restaurant or luxury establishment. - Exceptional customer service and communication skills. - Thorough knowledge of fine dining etiquette and service standards. - Ability to lead and motivate a team in a fast-paced environment. - Attention to detail and a passion for delivering an outstanding guest experience. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Assist the sales team with day-to-day administrative tasks, including managing sales documentation, preparing proposals and contracts, and ensuring compliance with client requirements. Handle inquiries from clients, suppliers, and contractors related to construction manpower, services, and equipment. Maintain and update customer databases, ensuring accurate and up-to-date records for all client interactions. Order and Contract Management: Process sales orders from clients, ensuring all necessary details, specifications, and contract terms are properly recorded and communicated to the relevant departments. Coordinate with procurement, site managers, and logistics teams to ensure that orders for materials, equipment, or personnel are fulfilled on time and according to project schedules. Client Relationship Management: Act as a point of contact for clients, responding to inquiries, resolving issues, and providing updates on order status or ongoing projects. Build and maintain strong relationships with clients, contractors, and suppliers, ensuring high levels of customer satisfaction. Reporting and Data Analysis: Prepare regular reports for the sales team and management, including sales performance, project progress, and client feedback. Monitor sales trends and identify potential opportunities for growth or improvement. Track sales performance against targets and report on key metrics such as revenue, order volume, and customer retention. Collaboration with Other Teams: Work closely with HR and recruitment teams to ensure sufficient manpower is available for projects and to manage the deployment of personnel as needed. Coordinate with the finance department to manage invoicing, payment processing, and credit control for sales transactions. Collaborate with the project management team to ensure seamless execution of contracts and delivery of services. Process Improvement: Identify areas for improvement in sales processes and suggest more efficient systems for order processing, documentation, or communication. Implement and maintain CRM systems to streamline client interactions and sales processes. Customer Feedback and Quality Assurance: Handle any complaints or disputes from clients professionally and efficiently, ensuring timely resolution and maintaining client satisfaction. Ensure all services provided meet the company’s quality standards and comply with industry regulations.
We are on a look out for a skilled CDP to join our well known restaurant The Counter Notting Hill. Main responsibilities Assist the Head Chef in preparing, cooking, and presenting high-quality dishes according to the restaurant’s standards. Oversee a specific section of the kitchen, ensuring all dishes are prepared efficiently and to the highest standards of taste and presentation. Coordinate with the kitchen team to ensure smooth operation during service periods. Maintain cleanliness and organization in the kitchen, adhering to all food safety and hygiene standards. Monitor stock levels and assist in ordering ingredients and supplies as necessary. Assist in menu planning and development, offering creative input and suggestions for new dishes. Handle any special dietary requirements or guest requests with attention to detail and professionalism. Ensure compliance with health and safety regulations at all times. Collaborate with the Head Chef and other team members to maintain a positive and productive work environment. Requirements: 1. Proven experience as a Chef de Partie or similar role in a busy kitchen environment. 2. Experience in Mediterranean cuisine is a BONUS 3. Culinary qualifications or relevant training from a recognised culinary institution. 4. Strong knowledge of kitchen procedures and best practices. 5. Excellent communication and teamwork skills. 6. Ability to work efficiently under pressure and in a fast-paced environment. 7. Attention to detail and a passion for delivering exceptional food quality. 8. Flexibility to work evenings, weekends, and holidays as required. 9. Knowledge of food safety and hygiene regulations. 10. Creative flair and a willingness to contribute ideas to menu development. 11. Ability to multitask and prfioritize tasks effectively. This job description outlines the key responsibilities and requirements for the Chef de Partie position, emphasising the importance of culinary skills, teamwork, and attention to detail.
- At the clients, lead and manage a team of marketing professionals, including collaborating with cross-functional teams to align marketing efforts with business goals and objectives set by the company. - Conduct market research and analyse consumer behaviour and industry trends, to develop, implement, and manage marketing campaigns and strategies for the clients. - Developing advertising campaigns, and determining which media to promote such as billboards, online, print, television, and radio. - Oversee the creation of marketing materials and content for new products and services. - Developing and implementing digital marketing strategies, including social media advertising, email marketing, display ads, Search Engine Optimization (SEO), Search Engine Marketing (SEM) and Pay-per-click (PPC) for the clients. - Create online content for the clients using the right visual effects, to reach out to the target customers. - Coordinate with external agencies, vendors, and partners - Attend industry events, conferences, trade shows, and networking opportunities to foster positive relationships with media outlets, influencers, and potential clients. Plan and implement business strategies for the clients
ECB Services Recruitment Agency is recruiting a Housekeeping Floor Supervisor for a 5-star luxury hotel. This is an excellent opportunity to work in a prestigious environment, ensuring the highest standards of cleanliness and guest satisfaction. Key Responsibilities: Supervise and manage housekeeping staff, ensuring guest rooms and public areas meet 5-star luxury standards. Inspect rooms for cleanliness, presentation, and functionality. Handle guest requests and resolve issues professionally. Manage inventory of cleaning supplies and amenities. Coordinate with other departments to ensure smooth daily operations. Requirements: Experience in luxury hotels preferred. Strong leadership, attention to detail, and communication skills. Flexibility to work shifts, including weekends and holidays.
We are opening up our range to introduce bakery and are looking for a passionate, experienced Bakery Assistant to help us with the setup and day-to-day operations. This is an exciting opportunity to be part of a new venture and contribute to its success right from the beginning. Job Description: As a Bakery Assistant, you will play a crucial role in helping us set up and establish our new bakery. Your expertise in bakery operations, product preparation, and customer service will ensure the smooth launch and success of our store. We are seeking someone with strong knowledge of bakery items, operational processes, and food safety regulations. Key Responsibilities: Assist in setting up the bakery, including organizing kitchen equipment, inventory, and supplies. Help design and implement an efficient kitchen layout to maximize productivity. Prepare and bake a variety of baked goods such as bread, pastries, cakes, and other bakery items. Assist with menu planning and suggest new bakery products based on market trends and customer preferences. Ensure all products meet quality standards for taste, presentation, and freshness. Maintain a clean and organized workspace in accordance with health and safety regulations. Train and support new team members in baking techniques and operational procedures. Manage stock levels and coordinate with suppliers for ordering ingredients. Monitor inventory to ensure freshness and minimize waste. Provide excellent customer service and assist with front-of-house duties when needed. Collaborate with the management team to ensure the successful launch of the bakery. Qualifications and Skills: Proven experience working in a bakery or similar food production environment. Strong knowledge of baking techniques, ingredients, and equipment. Familiarity with food safety and sanitation regulations. Ability to follow recipes and produce high-quality baked goods consistently. Good organizational and time-management skills. Ability to work in a fast-paced environment and meet deadlines. Excellent communication and teamwork skills. Creativity in developing new bakery products is a plus. What We Offer: Competitive salary based on experience. Opportunity to be a key part of the bakery’s launch and growth. A supportive and collaborative work environment. Potential for career advancement as the bakery expands.
INTRODUCTION We are excited to announce that we are currently seeking a staff member to join our talented operations team at our ice cream shop located at Holland Park Avenue. We are looking for a young and talented team to represent our company in this new flagship store in London. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. Occasionally, the candidate will be required to coordinate catering events according to management agreements with several clients. These events present a great opportunity to increase brand exposure and enhance brand reputation. Therefore, outstanding customer service and organization are essential. The candidate will oversee the event in its entirety, including logistics, customer service, and customer relationship management. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley and Lisbon, with a new location in Holland Park avenue set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our medieval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. TASKS - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Attending staff meeting - Maintaining cleanliness - Cleaning - Coordinate logistics in accordance with management agreements with the client. - Gather all necessary equipment to execute the event. - Supervise transportation in collaboration with the external company. - Provide outstanding customer service at catering events. REQUIREMENTS - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking AVAILABILITY Up to 20-30 hours / week Location: 78 Holland park avenue, London, W11 3RB BUDGET Hourly rate: £11.50-£12.00 depending on experience in the industry and availability to work Tips
Job Title: General Hospitality Assistant (Education sector) Location: London Position Type: Temporary About the Role: Are you passionate about delivering exceptional customer service and contributing to a positive environment? Admiral is partnering with or clients to find a dedicated General Hospitality Assistant who will play a vital role in enhancing the school experience for students, staff, and visitors. ** ** Key Responsibilities: Reception Duties: Provide a warm and welcoming experience at the front desk. Assist visitors, students, and staff, and manage phone and email communications effectively. Event Support: Help coordinate and set up school events, meetings, and functions. Ensure all spaces are prepared and maintained to meet high standards. Catering Assistance: Support in the preparation and serving of food and beverages for school-related events, adhering to food safety and hygiene standards. Administrative Support: Handle various clerical tasks such as filing, data entry, and maintaining records. Provide general administrative assistance as needed. Facility Upkeep: Assist with the setup and maintenance of school facilities, including arranging furniture and managing supplies. Ideal Candidate: -Previous experience in hospitality or customer service is a plus but not essential. -Excellent communication and interpersonal skills with a strong focus on customer satisfaction. -Strong organizational abilities and the capability to manage multiple tasks efficiently. -Basic understanding of food safety and hygiene is beneficial. -Ability to work well within a team and contribute positively to the school environment. Why work with us? Impact: Contribute directly to a supportive and thriving educational community. Growth: Access opportunities for professional development and career progression. Community: Be part of a dynamic and inclusive workplace. ** ** Benefits: Enjoy a competitive salary, comprehensive benefits package, and a friendly work environment.
Maintenance Engineer needed - We are seeking an organised and experienced Maintenance Engineer to support the efficient functioning of our premises. The ideal candidate will be responsible for managing maintenance schedules, conducting repairs, and coordinating with external contractors to ensure a safe and comfortable environment for employees, clients, and visitors. Main Duties and Responsibilities: Take an active role in maintaining the facilities, including undertaking repairs yourself and overseeing contractors when necessary. Work alongside the Facilities and Maintenance Managers to ensure best practices in building management, operations, and health and safety. Provide input on priorities for ongoing refurbishment and maintenance across the estate. Act as the first point of contact for routine and emergency maintenance issues, resolving them efficiently and cost-effectively. Develop strong relationships with suppliers and contractors, ensuring high standards of service. Ensure the building upholds cleanliness and aligns with the company’s brand values. Identify opportunities for cost savings and reducing environmental impact. Oversee contracts for services like security, cleaning, and health and safety, ensuring a coordinated building management strategy. Maintain accurate health and safety records and ensure compliance with current regulations. Building Management: Assist in the development of facilities management policies and procedures. Oversee maintenance schedules for systems such as HVAC, plumbing, electrical, and security. Coordinate with contractors and ensure proper supervision during maintenance, repairs, and renovations. Conduct regular building inspections to identify and address safety hazards. Health & Safety: Ensure compliance with health and safety regulations. Maintain accurate reporting and record management for statutory compliance. Oversee water hygiene and ensure adherence to safety standards. General: Carry out reasonable requests from management within the general scope and purpose of the position, including portering duties as required.
**Job Summary** We are seeking a dynamic Marketing Executive to join our team. The ideal candidate will be responsible for developing and implementing marketing strategies to promote our services and products effectively. **Duties** - Advertising: Oversee and manage advertising campaigns across various platforms. - Email Campaigns: Develop targeted email strategies to effectively reach audiences. - Events: Coordinate and manage marketing events to enhance brand visibility. - Overseeing Market Trends: Monitor and analyze market trends to guide strategic decisions. - Website Management: Manage website performance, updates, and user experience. - Social Media Management: Oversee social media presence and content creation. - Copywriting and Content Management: Create and manage marketing content across different channels. - Marketing Data Analytics: Utilize data insights to evaluate and improve marketing efforts. - PR and Corporate Communications: Manage public relations and maintain consistent corporate messaging. - Compliance: Ensure all marketing activities adhere to national and social advertising regulations. - Digital Marketing Strategies: Develop and implement digital marketing strategies aligned with current trends. **Skills** - Project management abilities - Proficient in English - Excellent communication skills - Advertising - Email Marketing - Market Research - Website Updates - Social Media - Writing - Analytics - PR Support - Compliance - Digital Marketing - Time Management - Creativity - Teamwork - Willing to Learn **Preferences:** - Language Skills: Proficient in Arabic, with French as a plus. - Experience: Previous international experience in marketing is preferred. Understanding of Asian and African marketing trends and consumer behaviour is advantageous. **What We Offer:** - Further Training Provided: Access to ongoing professional development and training opportunities. - Professional Growth: Opportunities to expand your skills and advance your career in marketing. - Job Type: Full-time ( In Person ) - Pay: £31,389.00-£40,000.00 per year - Performance bonus - Company pension - Free parking - UK visa sponsorship Application deadline: 17/09/2024 Expected start date: 07/10/2024
Head of Operations & Service Development As The Head of Operational and Service Development you will be responsible for driving business growth, optimizing service delivery, and achieving occupancy and revenue targets. This role focuses on strategic leadership, sales, marketing, and community engagement to position us a leading provider in the region. The role includes customer engagement, commercial initiative development, and overseeing regional performance to meet both financial and non-financial targets. Main Role Purpose: Reporting to the Directors and the Nominated Individual, the Head of Operations & Service Development will lead business and service growth through strategic development, operational management, and strong customer relationships. This role will involve managing the full sales process, engaging with local hospitals and community stakeholders, and ensuring that our services meet the highest quality standards. Key Responsibilities: Sales, Marketing, and Business Development: Develop and implement sales and marketing strategies to meet occupancy and revenue targets. Engage in customer relationship development with existing and prospective customers in the region to drive business growth. Identify, negotiate, and implement new commercial initiatives with existing and new customers. Own the tender and proposition development process, managing submissions for prospects within the region, supported by bid programme management and other workstream contributors. Manage leads effectively, following the organization's sales and marketing processes to convert inquiries into move-ins. Market our services effectively, utilizing strategic platforms and methods. Operational and Service Development: Oversee the operational management of care services, ensuring they are person-centred, safe, and tailored to meet individual needs. Lead the mobilization of care packages, coordinating with operational and clinical teams to deliver high-quality care. Monitor service performance against set objectives, identifying areas for improvement and implementing necessary changes. Develop and maintain effective communication and collaboration with internal and external stakeholders, including service users, families, and professional contacts. Customer Engagement and Relationship Management: Build and maintain strong relationships with local hospitals, community groups, and other relevant stakeholders to enhance our visibility and generate new business leads. Engage with internal and external specialists to advance clinical engagement with current and prospective customers in the region. Represent us in community events, professional forums, and meetings, acting as an ambassador to promote the organization’s services. Strategic Planning and Performance Management: Research, propose, and develop the regional strategy and overall commercial objectives Define annual and long-term regional objectives and create plans to achieve them, aligning with the broader goals set by the Board. Lead the local management team, ensuring alignment with the regional strategy and commercial objectives, and support local managers in delivering growth, operational excellence, and productivity. Deliver regional performance targets across both financial and non-financial measures, regularly reviewing progress and making adjustments as needed. Service Quality and Compliance: Ensure compliance with CQC’s Fundamental Standards of being Safe, Effective, Caring, Responsive, and Well-Led. Lead preparations for CQC inspections, local authority reviews, and internal quality assurance processes. Implement and monitor quality assurance systems, including audits and action plans to address identified areas for improvement. Financial Management: Manage the service budget, ensuring effective deployment of resources within financial parameters set by the provider. Monitor financial performance, prepare regular budget reports, and address variances in income and expenditure. Oversee pricing strategies and financial assessments for new care packages to ensure profitability and sustainability. Person Specification: Qualifications: QCF Level 5 Diploma in Health and Social Care or equivalent (Essential). Management qualification or relevant management experience (Desirable). Registered Manager's Award (Desirable).
Key Responsibilities - Introducing and providing clients with all details of summer camp study tours and art training courses, including course schedules, airport transfers, fees, catering services, etc. Assisting clients with necessary formalities, ensuring that clients are fully aware of the training programme and pricing details; - To be responsible for the enrolment process for new students on UK courses and art training, including registration of students, distribution of course materials, invoicing and dealing with related tuition and course fees; - Handling telephone enquiries from potential students on behalf of the sales team, answering their questions related to the content of art training courses, faculty, daily schedule and summer camp tour programmes; - Prepare sales invoices for art training programmes and study tours, maintain records of sales activities and financial accounts to ensure accuracy and clear documentation of financial transactions; - Handling complaints from learners or customers, or referring complex issues to relevant members of the sales team or the art training department to ensure that all issues are resolved in a timely and appropriate manner; - Carrying out day-to-day clerical duties, including document management, course scheduling assistance, office administration and distribution and processing of incoming and outgoing correspondence; - Organising relevant travel arrangements, accommodation bookings and meal plans for participants' arts training and study tours to ensure a smooth and seamless overall experience. Who are we looking for (qualifications, experience and skills) - Experience of working in the arts training industry or having an understanding of the arts training process is desirable. - Good administrative and customer service skills. - Strong organisational and multi-tasking skills. - Excellent written and verbal communication skills, proficient in Mandarin able to communicate fluently with Chinese clients and organisations. - Proficient in the use of customer relationship management systems, email management and office software such as Google Workspace, Microsoft Office, etc. - A proactive approach to work. - Good attitude to learning new skills.