Trabajos support service en Bristol - Page 4Crear alertas

Bristol City Centre (Onsite, with potential for hybrid once trained).Our Public Sector client is looking for a.This is a fantastic opportunity to join a dynamic and essential service, providing key administrative support to recruitment processes.Supporting recruitment campaigns by.Maintaining accura

A charitable organization in Bristol is seeking an Apprentice Trainee Drug and Alcohol Worker to support service users and promote harm reduction. This role offers comprehensive training, annual leave, and support throughout the duration.

Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability.Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our cu

DE&S Marine Geospatial Data Lead.Existing civil servants should refer to the Further Information document for salary details.A Civil Service Pension with an employer contribution of 28.MOD - Defence Equipment & Support - Engineering - SALMO.Flexible working, Full-time, Job share, Part-time.MOD Abbey

Reconcile payroll data and provide returns and associated payments to internal and external stakeholders. Support employees with payroll-related queries, delivering excellent customer service across all levels. Liaise with third-party payroll providers and complete ad hoc tasks accurately and on tim

Providing helpdesk support via email, phone or remote support. Dial A Geek is a Bristol-based Managed Service Provider (MSP) specializing in IT support, Cybersecurity, and compliance solutions for businesses. With a reputation for clear, jargon‑free communication and strong client relationships, D

A leading consulting firm in the UK is seeking an experienced Associate Consultant to support the service delivery of client accounts in the healthcare sector.

You will support the application process for customers and dealers, ensuring the delivery of excellent service. The position requires strong communication skills and a customer-focused attitude. A prominent vehicle leasing service provider based in Bristol is seeking an Application Experience Specia

Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. For technical support or questions about Capital One's recruiting proc

We are hiring for a Senior Service Delivery Manager to join Made Tech’s Managed Service. Our Managed Service team is responsible for operating, maintaining and improving a wide range of services from life-saving services that support blue-light operations, to platforms that ensure the smooth runni

We’re looking for senior managers to join our commercial audit practice across various locations in the UK. We support our teams through open conversations at the start of each audit to understand individual working styles and commitments, enabling us to deliver exceptional client service while re

We are seeking experienced psychiatrists (adults and CAMHs) to support remote ADHD, Autism, or dual neurodiversity assessments for a 5* service. Conduct remote ADHD, Autism, or dual neurodiversity assessments.

We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech

As an Audit Senior Manager (SNM), you will work closely with both audit and central teams to champion quality and embed a high‑performance culture throughout the service line, and support the senior leadership team including Partners, and contribute to the strategic development of the AQST practic

A specialist mental health service provider in the United Kingdom is looking for an experienced consultant psychiatrist to support older adults in rehabilitation.The ideal candidate will hold full GMC registration and experience in older-age psychiatry.This role requires strong communication skills

As a key member you will provide excellent customer service and support the warehouse operation. You will support the warehouse during quiet periods, deliver multi-drop routes, and assist the operation in any way needed. Valid UK Driver’s Licence held for 12+ months, no more than 3 points, age ove

Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. For technical support or questions about Capital One's recruiting proc

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you’ll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One’s compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you’ll do * Providing legal advice in relation to all aspects of Capital One's compliance with employment law * Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented * Advising on and supporting through all stages of employee relations issues and investigations * Drafting, reviewing and advising on employment contracts, policies and procedures * Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law * Supporting the business to manage any employee disputes, including employment tribunal claims * Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities * Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP’s Board) HR-related risks * Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests * Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms’ cultures, people management and diversity and inclusion agendas * Working alongside external counsel where necessary * Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you’ll bring * Significant experience as a qualified lawyer * A high level of subject matter expertise and an ability to work autonomously * Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly * Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters * Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles * Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk * Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures * Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you’ll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One’s compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you’ll do * Providing legal advice in relation to all aspects of Capital One's compliance with employment law * Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented * Advising on and supporting through all stages of employee relations issues and investigations * Drafting, reviewing and advising on employment contracts, policies and procedures * Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law * Supporting the business to manage any employee disputes, including employment tribunal claims * Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities * Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP’s Board) HR-related risks * Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests * Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms’ cultures, people management and diversity and inclusion agendas * Working alongside external counsel where necessary * Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you’ll bring * Significant experience as a qualified lawyer * A high level of subject matter expertise and an ability to work autonomously * Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly * Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters * Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles * Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk * Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures * Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Work with Community Developer and Marketing team to dev

Are you ready to embark on an exciting journey in the world of travel and tourism? Combine your passion for travel with work, creating unforgettable moments as one of our digitally experienced and helpful Hotel or Service Reps. If you have an EU passport, are willing to relocate for the duration of the summer season, and speak English plus one of the following languages - Danish, Dutch, Finnish, German, Norwegian, Polish or Swedish - then keep on reading! Please note that we have positions available without a driver's license for candidates speaking German. For speakers of other languages, a valid manual driver's license and a minimum age of 21 are required. For candidates speaking Polish, the opportunity available is the role of Service Support Rep. ABOUT OUR OFFER • Seasonal or permanent contracts available with optional winter work opportunities., • Private Health Insurance with Allianz or Sanitas included., • Accommodation with your own private bedroom and bills included., • Work permits, background and/or medical checks arranged and included., • Return flights, company iPad and uniform included., • Comprehensive onsite start of season training with accommodation and pay included., • Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career., • Plus receive a take home net basic of 825€ to 980€ per month + extra commission of 400-500€ gross per month with no upper limit., • Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one., • Engage with guests from around the world to identify their needs and offer tailored recommendations., • Hotel Reps promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue. They also need to be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests., • Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations. They ensure guests receive appropriate care and help, including face-to-face interactions when needed., • Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture., • A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported, going above and beyond to create unforgettable experiences., • A quick learner, ready to master the technology and tools needed for the role. Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services., • Hotel Reps are highly motivated, target-driven individuals with a positive mindset towards achieving results. Dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience, • Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly., • Turning challenges into opportunities and remaining calm under pressure. Proactively identify and resolve issues creatively before they escalate.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you’ll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One’s compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you’ll do * Providing legal advice in relation to all aspects of Capital One's compliance with employment law * Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented * Advising on and supporting through all stages of employee relations issues and investigations * Drafting, reviewing and advising on employment contracts, policies and procedures * Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law * Supporting the business to manage any employee disputes, including employment tribunal claims * Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities * Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP’s Board) HR-related risks * Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests * Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms’ cultures, people management and diversity and inclusion agendas * Working alongside external counsel where necessary * Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you’ll bring * Significant experience as a qualified lawyer * A high level of subject matter expertise and an ability to work autonomously * Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly * Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters * Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles * Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk * Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures * Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Remote Community Moderator for Major Gaming Client &nda

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Data Management About the role Capital One is seeking a collaborative and driven Data Management leader, who is passionate about providing the organisation with well governed data that is easy to discover, understand and use. As the Head of Data Management, you will lead a team of Data Stewards and Data Management professionals to ensure the organisation is managing its data effectively. This role reports to the Head of Data. What you'll do * Lead and develop a team of 12, responsible for the Stewardship and Governance of data across Capital One UK, fostering an open and high performing culture * Create an ecosystem where all data is discoverable, high quality and easy to use, in support of data driven decision making across the organisation * Develop comprehensive data quality frameworks with clear metrics and success criteria * Understand and drive adherence to regulatory and Enterprise policy requirements * Demonstrate strong data risk awareness, and work with accountable executives and the data protection officer to ensure risks are managed appropriately * Develop and own a compelling data management strategy that articulates the benefits of governance across the organisation * Influence Senior Leadership and teams across the organisation to ensure data management accountabilities are understood and executed effectively * Overseeing the end-to-end data lifecycle, from data ingestion to archiving, ensuring data is managed effectively throughout its lifecycle * Develop deep relationships with Enterprise partners to ensure UK specific requirements are understood and considered in broader Enterprise change * Promoting and championing data driven decisions across all areas of the organisation What we're looking for You are an accomplished leader with a passion for data management and you’ve got experience in implementing data management transformations, and a strong working understanding of policies and data regulation. You'll create an environment of challenge and support for your team, and have a track record of curating a compelling strategy for your team and the business to adopt Candidates will have the following: * Networking and Influence: The role will require collaboration with senior leaders across the UK business. The candidate will possess excellent communication skills, and an ability to adapt and communicate compellingly and with authenticity to any audience. The candidate must be able to build strong relationships internally and across our broader Enterprise. * Results Orientation: You will be required to quickly and accurately assess the data management landscape, and work with our risk officers and product teams to develop the roadmap of improvements that will enable long term data management compliance of our data. * Strong technical skills: You will have experience of developing technical data management solutions, and have the ability to quickly understand the data ecosystem to support pertinent strategic thinking. * People Leadership: You will have a track record of developing a high performing team of technical data management professionals. You are able to craft and communicate your vision for the team, and have experience coaching and mentoring top talent to achieve its potential. The ideal candidate will have the desire to lead and the ability to inspire, empower and develop a diverse group of associates. Job & Industry Specific Knowledge: * Experience in Data Stewardship, Governance and lifecycle management * A strong understanding of applicable policies and regulation (e.g. GDPR) * Deep understanding of data applications, and the ability to solve complex data issues through effective solutions * Experience with database management, data modelling and data quality processes * Technical knowledge required: Cloud Data Products, SQL, Python * Financial services or technology company experience Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK Business Risk Office About the role We’re looking for a Head of the UK Risk Office to join our UK business. This role is crucial for helping business leaders make the right decisions to deliver on our UK Strategy, whilst ensuring we have the governance and oversight arrangements in place to demonstrate it. This is a strategic leadership role and will balance the need to inspire their team to deliver on its potential, whilst also supporting the business to make the right trade-offs. The Risk Office is a first line function that ensures we’re poised to make the most of every opportunity that is available, whilst ensuring we have the foundations in place to scale effectively and at pace. As the Head of the UK Risk Office, you will partner with other leaders across all three lines of defence within the business, including effectively using a deep relationship with other risk leaders who support Card Risk in the US and Canada, to help drive the business forward in a dynamic and well controlled way. What you’ll do * Ensure the UK business is having the right strategic conversations on risk and customer outcomes and is reporting these appropriately to its governing bodies and parental organisation (including chairing our Customer Outcomes and Insight Committee). * Act as an advisor and challenger to business leaders on risk matters. Lean in and solve problems in order to sustain a dynamic and well controlled business and to deliver on our business goals. * Ensure that the UK business has processes in place to comply with the elevated risk management expectations of shareholders, regulators, the UK leadership team and the UK Board of Directors. * Create, execute and champion an integrated risk management framework to help the UK Card business mitigate risks, with a full understanding of both the positive and negative potential of the risks involved. * Promote a well managed culture throughout the organisation, and drive any changes needed as we seek to reach the next stage of our risk maturity. Aggregate all categories of risk and integrate them into management routines and conversation. * Perform risk assessments and escalate risks or breaches of risk appetite where appropriate. Transparently report to management on all things risk related. Lead decisions to accept and mitigate risks. Advise on relevant projects and ‘business as usual’ activities. * Own the vision for and monitoring of the UK control environment, working with leaders across the business to establish and manage control frameworks, and enhance control coverage where required and where it matters the most. * Ensure that the UK business has Business Continuity and Operational Resiliency plans in place that are right sized for the UK Card business and that adapt to and remain compliant with local regulation and enterprise policy. * Oversee the delivery of all Enterprise Risk programmes (including our Launch process for new intent delivery, Risk and Control Self Assessments, and Process and Product Level Assessments) to a high standard, identifying ways to streamline the process to help the UK business focus time most on the areas of greatest risk. * Own our Journey Testing agenda to drive insights into the customer outcomes we are delivering as a business and where we should focus efforts to make improvements. * Drive the creation of effective metrics and reporting that support the business in remaining compliant with policies, and provide insights to business leaders and process managers to help enhance their processes in areas of greatest risk. * Lead a high-performing, diverse and inclusive team of risk professionals that can deliver on the needs of the UK business effectively and efficiently. What you’ll bring You will be an experienced leader who has a proven record of consistently delivering significant business impacting results. You will understand that managing risks requires trade-offs across multiple dimensions, and will be adept at delivering strategies that demonstrate deep thinking across risk categories (including credit, compliance, operational and conduct). You are able to think about what constitutes good and responsible lending from all angles. You have a strongly held personal perspective on the positive and valuable role of lending in the lives of UK consumers. Additionally, you will have: * Knowledge of the UK (and ideally US) financial services regulatory landscapes * An understanding of UK consumer lending * Technology literacy and understanding of the associated risks e.g. cyber * Experience of pragmatic change management within an enterprise environment * A passion for using data and analysis to drive decision making and results * Ability to build strong relationships with internal business leaders, and effectively challenge stakeholders where necessary * A track record of developing high performing and cross functional teams Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you’ll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One’s compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you’ll do * Providing legal advice in relation to all aspects of Capital One's compliance with employment law * Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented * Advising on and supporting through all stages of employee relations issues and investigations * Drafting, reviewing and advising on employment contracts, policies and procedures * Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law * Supporting the business to manage any employee disputes, including employment tribunal claims * Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities * Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP’s Board) HR-related risks * Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests * Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms’ cultures, people management and diversity and inclusion agendas * Working alongside external counsel where necessary * Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you’ll bring * Significant experience as a qualified lawyer * A high level of subject matter expertise and an ability to work autonomously * Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly * Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters * Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles * Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk * Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures * Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.