Quality Technician (Days)
14 days ago
Wallsend
Baltic Recruitment are delighted to be partnering with Krystal Technology UK Ltd, a specialist manufacturer of high-purity fused quartz and fused silica components serving the semiconductor, photonics, industrial and scientific sectors, with their search for an experienced Quality Technician. \n \n Key Duties: \n\n • The role will support the Quality Manager with QMS activities, ISO 9001 preparation, internal audits, non-conformities, supplier audits, customer complaints, corrective actions, continuous improvement projects and Quality-related meetings. The role will also act as the main Quality contact for calibration activities across site, covering measuring equipment and MFCs/gas control equipment.\n, • The Quality Control Technician will maintain a strong understanding of product specifications and inspection requirements and will be capable of carrying out QC inspections to a high standard to provide effective cover for the QC team. The role requires a flexible and technically capable approach, with the ability to work across a broad range of Quality activities.\n\n Key Duties: \n\n • Act as the main Quality contact for calibration activities across site, including measuring equipment, working with external laboratories and MFCs/gas control equipment, ensuring calibration schedules, records and requirements are maintained and achieving relevant KPIs.\n, • Maintain a strong understanding of product specifications, drawings, geometrical tolerances and inspection requirements, supporting the development and improvement of inspection methods.\n, • Make independent decisions regarding non-conforming products within defined procedures and delegated authority, including agreed value thresholds, escalating matters outside this authority to the Quality Manager.\n, • Support the investigation, assessment and resolution of product non-conformities and contribute to corrective actions.\n, • Carry out final, in-process and goods-inwards inspections to a high standard, providing cover for the QC team and demonstrating best practice.\n, • Develop and where required carry out First Article Inspections (FAI) and measurement studies, including Gauge R&R and other appropriate measurement system analysis techniques.\n, • Develop and maintain expert knowledge of the Sage X3 Quality Management module.\n, • Maintain and update Quality Management KPIs, ensuring assigned targets are achieved and relevant information is accurately recorded.\n, • Maintain Quality procedures, manuals, databases and controlled records, ensuring information is accurate, current and traceable.\n, • Support the Quality Manager with third party ISO 9001 audits and conduct internal audits in accordance with the internal audit program.\n, • Support with conducting supplier audits where required.\n, • Support the Quality Manager with customer claims, including investigations, root cause analysis, corrective actions and maintaining associated records.\n, • Support and lead continuous improvement and Quality projects to improve product Quality or site processes, using appropriate problem-solving tools such as Ishikawa, PDCA, 5 whys and 8D.\n, • Train to become an administrator and point of contact for the site's Document Management System (Momentum).\n, • Represent the Quality function at relevant site meetings, providing Quality information, updates and technical input.\n, • Carry out routine laboratory testing / tasks to provide cover for the Laboratory Coordinator when required.\n\n Key Requirements: \n\n • Minimum 3 years' experience in Quality Control, Quality Assurance, inspection or a similar Quality role, preferably within a manufacturing environment.\n, • Strong understanding of geometrical tolerancing and inspection principles, including the ability to interpret basic engineering drawings, tolerances and acceptance criteria.\n, • Experience using inspection and measurement equipment, with a good understanding of measurement and calibration principles.\n, • Experience or demonstrated competence in calibration activities and maintaining calibration schedules and records.\n, • Experience conducting internal or supplier audits.\n, • Experience investigating Quality issues and supporting corrective actions and structured problem-solving techniques such as Ishikawa, PDCA, 5 whys and 8D.\n, • Excellent organisational skills, with the ability to manage multiple Quality activities, deadlines and priorities.\n, • Good written and verbal communication skills, with the ability to represent the Quality function professionally and communicate technical Quality information clearly.\n, • Good IT skills, including Microsoft Office, particularly Excel, and the ability to learn and use business and Quality systems.\n, • Experience with basic data analysis and ability to create / maintain reports.\n, • Ability to work independently, take ownership of assigned activities and escalate issues appropriately.\n, • Flexible approach with the ability to support Quality Control, Quality Management and laboratory activities.\n\n The Package: \n\n • £32,000 per annum.\n, • 25 days annual leave + bank holidays.\n, • Salary sacrifice pension scheme.\n, • Company bonus based on performance.\n, • 37 hours per week - Monday to Thursday 07:30-16:15 and Friday 07:30-12:30.\n\n