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We are representing a prestigious international marine insurance provider seeking a Claims Executive/Senior Claims Executive to join their Americas team based in London. This is an excellent opportunity for an experienced marine claims professional to work with a market-leading insurer known for exceptional client service and global expertise. Our client specializes in providing comprehensive marine insurance solutions with a particular focus on Hull & Machinery claims. They operate globally with a strong collaborative culture and offer excellent career development opportunities within the marine insurance sector. The Role This operational role offers significant autonomy while working closely with members, clients, and a highly competent international team. You'll be at the forefront of marine claims handling, dealing with complex Hull & Machinery matters while supporting business development activities in the Americas market. Key Responsibilities Claims Management • Handle incoming Hull & Machinery and Loss of Hire claims from initial notification through settlement, • Appoint and manage relationships with surveyors, lawyers, and specialist service providers, • Review and analyze survey reports, damage assessments, and technical documentation, • Provide expert advice to clients on repair strategies and cost-effective solutions, • Maintain extensive contact with clients, brokers, and industry stakeholders, • Provide technical advice and guidance on all aspects of marine claims, • Support underwriting teams in marketing capabilities to Americas market clients, • Represent the company at industry events and client meetings, • Handle complex maritime casualties including salvage operations, collisions, machinery breakdowns, and fire damage, • Collaborate with Loss Prevention department on risk mitigation initiatives, • Participate in industry seminars, training exercises, and knowledge-sharing activities, • Stay current with maritime technology developments and claims trends, • Work closely with underwriting teams on risk assessment and portfolio management, • Support global colleagues on complex international claims, • Participate in cross-team initiatives and knowledge transfer programs, • Travel as required to support Americas market development and client relationships What We're Looking For Essential Experience • Minimum 5 years marine insurance claims experience with focus on Hull & Machinery claims, • Maritime background preferred - nautical or marine engineering qualification with sea-going experience, • Alternative pathway: Significant marine claims experience can compensate for limited shipping background, • Strong understanding of marine insurance principles and coverage interpretation, • Deep knowledge of Hull & Machinery claims procedures, • Understanding of marine casualty investigation processes, • Familiarity with salvage operations and emergency response, • Knowledge of marine repair processes and cost estimation, • Exceptional relationship-building skills with clients and colleagues, • Strong organizational abilities with capacity to manage multiple complex claims, • Independent working style combined with effective team collaboration, • Highly motivated to continuous learning and knowledge sharing, • Practical, solution-oriented approach to problem-solving, • Natural ability to analyze complex information and identify key patterns, • Shore-based ship management experience, • Additional marine insurance qualifications (CII, ACII), • Experience with Americas market clients and regulatory environment, • Knowledge of marine warranty surveying, • Understanding of marine construction and offshore operations, • Legal qualifications or maritime law expertise

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Chief Product Officer Job Type: Permanent Location: London (Hybrid) Salary: £135,000 - £150,000 base + benefits Consultant: Mags Rendle The Organisation I'm working with a pioneering tech organisation that is redefining how software engineering performance is measured and optimised across industries. Their cutting-edge technology delivers objective, data-driven insights that empower large enterprises to build better software—faster, more efficiently, and at reduced cost. With a global footprint spanning the UK, US, India, and Mexico, and a diverse team of over 110 professionals speaking more than 25 languages, this is a high-growth, multicultural environment where innovation and performance go hand in hand. The culture is open, ambitious, and supportive—ideal for individuals looking to shape their own success story in a fast-paced, forward-thinking setting. Job summary: As the Chief Product Officer, you’ll be responsible for developing our product strategy in alignment with the business strategy. You’ll be managing a cross functional team of Product Managers, UX & Technical Writing across London, India and Mexico to deliver on the product goals. This is a critical senior leadership role for an experienced professional with a deep understanding of software engineering, data analytics and a proven track record of P&L ownership. The successful candidate will be instrumental in shaping our product roadmap, accelerating growth and ensuring our offerings continue to ensure customer satisfaction in a rapidly evolving market. Key Responsibilities: • Define and articulate a compelling product vision and strategy that aligns with the company's overall business objectives and market opportunities., • Full ownership of the product P&L, driving revenue growth, market share expansion and profitability through strategic product development and lifecycle management., • Lead the end-to-end product lifecycle, including ideation, research, design, development, launch, and iteration. Develop and manage a robust product roadmap, ensuring timely and high-quality delivery., • Act as a leader who not only understands but actively leverages software engineering metrics to guide the product roadmap. You will use data on system performance, developer velocity, and other key engineering metrics to identify product opportunities, improve efficiency, and ensure our products are built for scalability and long-term success., • Lead, mentor and grow a high-performing product organisation, including managing, managers, leaders and product managers. Foster a culture of excellence, collaboration and continuous improvement within a team of 10+ individuals., • Partner closely with engineering, sales, marketing, customer success and other departments to ensure seamless product development, launch and adoption. Champion a collaborative and agile approach across the organisation., • Act as a key customer advocate, deeply understanding user needs, pain points, and market trends. Engage directly with customers to gather insights and validate product concepts., • Conduct thorough market research and competitive analysis to identify opportunities, anticipate trends, and maintain a competitive edge. Qualifications Skills and Experience You’ll Need to Succeed: • Extensive experience in a senior product leadership role (e.g., Global Head of Product, CPO, or similar) within a software or technology business, preferably in a company with 200-2,000 employees., • Deep expertise in software engineering and data analytics, with a specific focus on using software engineering metrics to inform product strategy. Your career has been defined by using this data, not just general analytics, to make strategic product decisions, optimise engineering efforts and create products that are technically sound and commercially successful., • Proven track record of building and delivering solutions for persona ranging from software engineers up to CIO/CTOs., • A track record of successfully managing P&L, demonstrating a clear ability to drive revenue and foster significant business growth., • Proven experience in building, leading and scaling high-performing product teams, including managing managers and multiple product lines (10+ direct/indirect reports)., • Highly adaptable and comfortable working in a fast-paced, dynamic scale-up environment. Adept at navigating cross-functional complexities and driving alignment across departments., • Confident and articulate in engaging with customers, partners, and stakeholders, with a proven ability to translate market insights into product innovation., • Ability to think strategically and translate vision into actionable plans and deliver tangible results., • Superior verbal and written communication skills, with the ability to articulate complex concepts clearly and persuasively to diverse audiences. Why join our team? • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Flexible Work from Home policy - 2 days a week, 3 days in office, • International travel opportunities, • Global meetups (most recent meetups have been held in India and Thailand), • Modern office at Elephant and Castle, • Cycle-to-work scheme If you are a passionate and experienced product leader ready to make a significant impact on a growing company, we encourage you to apply. We’re excited to hear how your expertise can help us achieve our ambitious goals. Apply below And Mags will be in touch to discuss the role further. The Digital Recruitment Company is an Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. To apply for this role please contact us at: To apply for this role please contact: Mags Rendle 📞 0203 640 2133 📧 🌐

Roadshow Manager required to join a Leading Private Equity Firm in Central London. We’re hiring for an exciting and high-impact opportunity with a prestigious private equity firm based in Central London. As a Roadshow Manager you’ll play a pivotal role in driving world-class investor engagement across global markets. This is a fast-paced, visible role at the heart of the firm’s Investor Relations function—perfect for someone who thrives in high-performance environments and has a strong track record of managing investor-facing events, particularly within the investment banking or similar landscape. What You'll Do: • Lead the planning and flawless execution of global investor roadshows and LP meeting programmes (both in-person and virtual), • Coordinate high-profile investor events, including AGMs, fund presentations, and advisory board meetings, • Manage complex logistics across multiple time zones and liaise with internal stakeholders, external partners, and investors, • Own the IR inbox—ensuring fast, accurate and professional communication, • Support the development and distribution of polished marketing materials and investor updates, • Maintain CRM systems and ensure investor data is precise, current, and compliant What You'll Bring: • Proven experience in Investor Relations and a deep understanding of LP needs, expectations, and discretion, • Hands-on experience managing investor roadshows or fundraising cycles involving complex scheduling and international travel, • Confidence working directly with senior executives and high-profile investors Impeccable organisation, attention to detail, and the ability to stay cool under pressure, • A proactive mindset with a passion for producing investor-ready, high-quality output The Offer: • A full-time, office-based role in stunning centrally based offices, • A chance to step into a strategic, hands-on position with real visibility and global scope, • An opportunity to grow your IR experience within a collaborative, top-performing private equity team, • Dynamic and close-knit team to work with, • Competitive salary, bonus and benefits

Membership Development Executive Professional Membership Organisation Hybrid – Central London office & Home Working, with UK Travel/Weekend events Basic Salary: £32,000 dependant on experience, Annual Leave - 33 Days, Life Insurance, 8% Pension, Healthcare Scheme, Training & Development & Staff Socials Permanent, Full Time 9am – 5pm Our client, a leading professional membership organisation, is seeking a proactive and dynamic Membership Development Executive to join their team. This is an exciting opportunity to play a key role in growing, engaging, and retaining members across the UK, while representing a highly respected professional body at industry events and exhibitions. The Role The Membership Development Executive will be instrumental in driving membership growth, engagement, and retention. This involves identifying and engaging potential members, delivering high-quality communications and campaigns, and ensuring members and registrants receive maximum value from their affiliation. The position requires frequent collaboration with the Membership Development Manager and wider teams, alongside representing the organisation externally. You’ll take ownership of recruitment campaigns, coordinate onboarding activities, and provide outstanding service to both new and existing members. Key Responsibilities Membership Recruitment & Retention • Act as first point of contact for membership enquiries across email, phone, video calls, and social media., • Lead and coordinate recruitment and retention campaigns, including CRM and data management., • Support subscription renewals and onboarding communications for new and upgrading members., • Engage with corporate partners, government, higher education institutions, and industry bodies to grow membership., • Represent the organisation at industry shows, exhibitions, briefings, webinars, and events., • Track and report on membership recruitment, retention, and conversion activity. Marketing & Communications • Design and deliver membership marketing campaigns (digital, print, and events)., • Produce engaging content for newsletters, social media, blogs, and the Society’s magazine., • Assist with membership applications, subscriptions, and reinstatements., • Maintain accurate CRM records (Microsoft Dynamics), ensuring high standards of data integrity., • Support the Membership Committee and relevant subgroups with administration and follow-up. Person Specification Essential: • Experience in a membership, professional body, or customer-focused environment., • Proven ability to deliver excellent service, advice, and guidance via phone, email, and in person., • Strong written communication skills, with experience creating content for different platforms., • Excellent IT skills, with confidence in Microsoft products and CRM systems (Microsoft Dynamics), • Strong organisational skills with the ability to plan, prioritise, and deliver., • Ability to build rapport and work effectively with stakeholders at all levels., • Willingness to travel across the UK and attend evening/weekend events. Desirable: • Educated to degree level and/or completed higher education/apprenticeship., • Experience with membership recruitment and retention campaigns., • Familiarity with Content Management Systems, DotDigital, or design tools (InDesign, Canva, Photoshop)., • Understanding of professional registrations To Apply Please send your CV to be considered for this Membership Development Executive position. Due to the volume of applications, only shortlisted candidates will be contacted. If you have not heard back within 10 working days, please assume your application has not been successful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with over 10 years of expertise delivering tailored permanent, temporary, interim, and executive search solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

Membership Development Officer Location: London (hybrid, with UK travel) Salary: Up to £29K Start: ASAP Duration: Until December 2026 We are delighted to be working with a leading professional membership body to recruit a Membership Development Officer. This is an exciting opportunity for a motivated and proactive individual to play a key role in driving membership growth, engagement, and retention. The Role As Membership Development Officer, you will: • Support the delivery of the organisation’s membership recruitment and retention strategy., • Promote the value and benefits of membership to prospective and existing members, industry stakeholders, and partner organisations., • Develop and deliver engaging membership communications and campaigns across digital, print, and events channels., • Represent the organisation at key events, exhibitions, webinars, and workshops across the UK., • Provide first-class support to members and prospective members, handling enquiries with professionalism and diplomacy., • Contribute to the management of CRM records, membership applications, subscriptions, and renewals. This is a varied, hands-on role where no two days will be the same, from presenting to prospective members and supporting national events, to producing engaging membership marketing content and building strong stakeholder relationships. About You We are looking for someone with: • Experience in a membership, professional body, or customer-focused environment., • Excellent communication skills with the ability to engage and influence at all levels., • Strong organisational and administrative skills with keen attention to detail., • A proactive approach to building relationships and identifying growth opportunities., • Confidence in using digital tools, CRM systems, and Microsoft Office., • Experience in marketing content creation, events support, or professional registration processes would be advantageous, though not essential. The Offer • £29K, Life Insurance, 8% Pension, Healthcare Scheme, Training & Development & Staff Socials, • Flexible, blended working (Central London office + home working), • Opportunity to travel and represent a respected professional body across the UK, • A supportive team environment with real scope to develop your career in membership To apply for the role of Membership Development Officer , please send your CV. Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

Senior Associate / Principal – Consumer Practice (Media & Entertainment focus) Location: London Salary: £55,000–£70,000 + Bonus Experience: 5+ years in Consumer Executive Search The Opportunity A leading global executive search firm is seeking an experienced Consumer search professional to join their growing Consumer Practice, with a particular focus on Media & Entertainment and Consumer Goods & Services. The team is entrepreneurial, agile, and lean – more boutique than corporate in feel – and is led by a respected Senior Partner with a deep background in media, marketing, and brand leadership. The Role Working closely with a high-performing and well-regarded Senior Partner, you will be responsible for: • End-to-end search execution – mapping, outreach, screening, longlisting and interviewing, • Presenting shortlists and candidate insights alongside the Partner, • Engaging directly with senior candidates throughout the process, • Bringing sound judgement and a clear understanding of what “great” looks like This is not a delivery-only role, nor is it business development-focused. It suits someone who thrives on complex, high-profile, multi-functional Consumer leadership searches – from CMOs and CDOs to Brand and Strategy leaders at top-tier, blue-chip brands. About You You will need to demonstrate: • 5+ years' executive search experience within the Consumer sector, • Strong understanding of brand-led and digital-first businesses, • Ability to work autonomously, take ownership, and operate with maturity, • Credibility in front of clients and candidates – no handholding required, • Hunger for variety, challenge, and working in a non-vertical, non-repetitive practice Culture & Progression • Collaborative, high-integrity, and down-to-earth team culture, • Strong mentoring from an established Partner but expectation of independence, • No fast-track to business development – focus is on excellence in delivery, • Clear path to Principal and beyond for those who excel Additional Info The Consumer practice spans five verticals including Retail, FMCG, Travel, Consumer Tech, and Media & Entertainment. This role sits within Media & Entertainment, which sits uniquely inside the broader Consumer team, rather than TMT. There is no pressure to rush the hire – the firm is taking its time to find the right person, with personality and capability taking priority over pure credentials. If you'd like to explore - please reach out to Joe Harkness at Carlin Hall -

Sustainability Officer Permanent – Full Time – Hybrid Working Burman is looking for a Sustainability Officer to help bring our clients' green ambitions to life. You’ll play a hands-on role in delivering projects, improving environmental performance, and inspiring action across the organisation. From cutting energy use and reducing waste to supporting sustainable supply chains and greener travel, you’ll work with colleagues and partners to turn ideas into real-world results. Requirements • Experience delivering improvements across environmental and social sustainability (e.g. decarbonisation, sustainable procurement, waste management)., • A track record of managing and delivering sustainability projects in large organisations across areas like energy, supply chains, travel, and catering., • Experience running behaviour change campaigns and events, including planning, communications, and marketing (online and in-person)., • Proven ability to set organisational sustainability targets and create action plans to meet them., • Strong communication skills – confident presenting to senior management and producing clear written reports., • Excellent people skills, able to work with stakeholders at all levels and thrive in a team environment., • Self-motivation and initiative, with the ability to prioritise and deliver to deadlines., • Analytical skills to research, interpret, and present data effectively.

We're currently seeking a Senior Surveyor – Residential Valuations to join a dynamic and forward-thinking property consultancy specialising in residential valuations. Enjoy a competitive salary up to £80,000 (£100,000+ OTE), a £450 monthly car allowance, and the flexibility of remote working in a role that supports your career growth and professional development. Join a forward-thinking team where you'll have access to ongoing training, clear progression opportunities, and a supportive work environment. If you're looking for a rewarding career with excellent benefits, apply today! What You’ll Bring To The Table • Conduct comprehensive residential property valuations in accordance with RICS standards., • Prepare detailed reports for clients, including mortgage lenders, investors, and developers., • Manage client relationships and provide expert advice on property values and market trends., • Stay up to date with changes in legislation, market conditions, and valuation techniques. Skills & Experience We're Looking For • MRICS or FRICS 5 years PQE., • Proven experience in residential and commercial valuations., • Excellent report writing skills with a strong attention to detail., • Strong client-facing skills with the ability to build and maintain relationships., • Full UK driving licence and willingness to travel for site inspections when required., • Proficient in using valuation software and technology. What’s In It For You? • Location: Remote (with occasional travel as required), • Work type: Permanent, • Salary: Up to £70,000 plus commission & discretionary bonus, • Competitive salary based on experience, pension, opportunities for professional development and training, and more. For further information on this Senior Surveyor – Residential Valuations role apply below We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition mailing list regarding future suitable positions and marketing efforts. You can opt out of this at any time simply by contacting one of our consultants.

Membership Development Manager (Maternity Cover) Location: London (hybrid, with UK travel) Salary: Up to £42K Start: ASAP Duration: 12-14 Months FTC Are you a passionate membership professional with a track record in growing and retaining members? Do you thrive on building relationships, leading teams, and delivering campaigns that really make an impact? If so, this maternity cover role could be a great next step. Our client, a leading professional membership organisation, is seeking a Membership Development Manager to lead on recruitment, retention, and engagement activity. This is a key leadership role, managing the Membership and Subscriptions team and driving initiatives to grow and retain a diverse membership base. The Role Reporting to the Head of Membership and Professional Development, you will: • Develop and deliver membership recruitment and retention strategies., • Build relationships with employers, education providers, and partners to grow awareness and engagement., • Oversee communications and marketing for membership and professional registration., • Lead on membership applications, onboarding, and the subscriptions process., • Manage a small team, providing leadership, support, and direction., • Support the Membership Committee and contribute to governance reporting. About You We’re looking for someone who can hit the ground running and bring energy, ideas, and leadership. You will have: • Proven experience in membership development, recruitment, or engagement., • Strong communication and presentation skills, confident engaging with stakeholders at all levels., • Experience in delivering campaigns, managing data/CRM systems, and improving member journeys., • Line management experience and the ability to motivate and develop a team., • A proactive, organised, and professional approach. Experience in professional bodies, not-for-profits, or education/membership environments will be particularly valuable. Why Apply? This is a fantastic opportunity to play a pivotal role in shaping the membership journey for a respected professional organisation. You’ll work on meaningful projects, lead a committed team, and contribute directly to growing and engaging a professional community. To apply for the role of Membership Development Manager, please send your CV. Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

SENIOR STRATEGY ANALYSIS MANAGER UP TO £70,000 LONDON – HYBRID (2–3 DAYS IN OFFICE) THE COMPANY: Join a major UK transport operator as they look to hire a Senior Strategy Analysis Manager to lead a talented commercial analytics team. This is a high-impact, strategic role focused on unlocking revenue opportunities, influencing business planning, and supporting key stakeholder decisions. You'll be at the heart of shaping and delivering the company's commercial and revenue strategy, working closely with senior leadership and external stakeholders like the Department for Transport (DfT). THE ROLE: As Senior Strategy Analysis Manager, you’ll lead a team of Analysts and drive commercial insight across passenger revenue, demand forecasting, business planning, and long-term strategy. You'll work with large, complex datasets to generate actionable insights and ensure all major investment decisions and strategic initiatives are underpinned by robust analysis. Key responsibilities include: • Leading the development of the passenger revenue budget, long-term plans, and forecasts, • Building models to evaluate commercial initiatives, performance, and revenue delivery, • Developing approaches to understand demand drivers and customer behaviour, • Partnering with Sales and Marketing to define relevant analysis and embed data-led thinking, • Supporting Revenue Protection analysis to assess activity effectiveness, • Managing strategic planning submissions, such as Performance-Based Fees and Annual Business Plans to DfT, • Creating a clear data and analysis strategy for the Commercial Department, • Working with stakeholders to define KPIs, ensure delivery of business plan commitments, and influence high-level revenue decisions YOUR SKILLS AND EXPERIENCE: The ideal candidate will have: • Proven experience leading a team of analysts in a commercial or strategic analytics function, • Strong stakeholder management skills and experience working with senior leadership and government bodies, • Deep understanding of forecasting, revenue planning, and customer behaviour modelling, • Proficiency in data storytelling and the ability to translate insight into strategy, • Strong technical capability in Excel, with experience using SQL, Python or data visualisation tools desirable, • Previous experience in transport, travel, or public sector analytics is a bonus but not essential THE BENEFITS: • Salary up to £70,000, • Generous pension and holiday allowance, • Hybrid working (2–3 days in London office), • Direct influence on revenue strategy in a highly visible, commercial role

Entry Level Sales Advisor - Croydon - Now Accepting Immediate Starts! Are you seeking a new direction beyond hospitality and bar roles? Had enough of the hotel and hospitality industry, along with its demanding, unsociable hours? ? Are you looking to start a rewarding career where you can expand your knowledge in sales, supported by a team thats committed to your long-term career success? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company based in London and they are expanding fast across the UK and Europe. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their sales team. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales skills that they look for. Candidates who are successful can enjoy the benefits of: A flexible schedule (Availability to work 4-5 full days a week) A fun and social team environment in Croydon Fantastic career advancement opportunities for driven candidates Exciting Travel Opportunities Financial bonus's and incentives to supplement earnings and reward hard work and hitting targets An exceptional coaching program focused on sales and customer service excellence If you are a driven individual and bring a positive attitude and exceptional customer service experience from your bar or hospitality role and are eager to pursue a growing career in sales and marketing, this opportunity is for you. Full client and product coaching provided, as well as access to fantastic support and mentoring networks within residential and event environments, so no experience is necessary. People who have been successful in this self-employed, commission only plus incentives role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers, Bar Staff, Team Leaders, Hospitality, Events Manager, Catering Assistants, Customer Service Managers or bar managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please Note: Our client is only accepting candidates who are eligible to work full time in the UK. Our client welcomes those who have recently completed/graduated (School/College/University) looking for full time equivalent career opportunities, 5 days per week (Between Mon-Sat). * Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying. TPBN1_UKTJ

Delivers all daily operational responsibilities creating an exceptional 24/7 Resident experience. Day to day duties for the Community include marketing, building maintenance and tenancy administration and delivering an exceptional resident experience. Actively builds strong relationships with contractors, suppliers and third parties to ensure the Resident experience is seamless and Residents receive service levels which exceed their expectations. Key Role Responsibilities Conducts sales and leasing activities including: viewings, following up on enquiries and sales conversions. Plans and organises daily activities to maximise the time to achieve targeted leasing numbers Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers. Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required. Welcomes on site enquiries and potential residents in a warm and friendly manner ensuring a first impression of exceptional customer service. Follows up on receipt of required documentation, contract returns and processes payments. Conducts scheduled Residents apartment visits. Manages cancellations. Responds to online (webchat) and email enquiries in a professional and engaging manner Supports other communities when required including cross selling based upon potential resident requirements. Inspects community, tour units and leasing materials are available and takes action to ensure they meet agreed standards for viewings Actively understands, updates and improves knowledge of community, amenities, units and local area features. Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Supports Resident events and activities within the Community Assists with Community preparations, including move-in and move-out processes. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Screens property visitors, guests and contractors Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystars complaints procedure. Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living. Completes Health and Safety compliance activities in line with the Companys policies and procedures Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases. Register, secure and correctly issue Resident parcels/deliveries Proactively attends to or organises ad hoc or minor cleaning requirements. About You Good level of general education Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. Proficiency in using property operations software. Training will however, be provided. Excellent customer service skills and significant experience in a sales role in a similar world-class accommodation/hospitality/leisure or reservations/membership environment. The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targets Evidence of organisation skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail Culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. A team player who is evidently approachable and welcoming Proactive with a can do attitude and an ability to act autonomously, taking decisions and/or action when required. Proficient at using online and web tools/resources for gathering and presenting research and information High attention to detail in personal presentation Fluent English verbal and written communication skills Numerical skills necessary to complete the above activities What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at . TPBN1_UKTJ